Panasonic ACXF55 Smart Air Conditioner Instruction Manual

June 1, 2024
Panasonic

Panasonic ACXF55 Smart Air Conditioner

Panasonic-ACXF55-Smart-Air-Conditioner-product

Product Information

Specifications

  • Product Name: Panasonic Smart Air-Conditioner
  • Model Number: ACXF55-39580
  • Compatibility: Android (version 6 onwards) and iOS (version 12 onwards)
  • App: Panasonic MirAIe app (free)

Product Usage Instructions

1. Getting Started

To operate the Panasonic Smart Air-Conditioner, follow these steps:

  1. Ensure you have the following items ready: a router, internet connection, and a smartphone.
  2. Download the Panasonic MirAIe app from the App Store or Google Play Store.

2. Registering as a User

To register as a user on the MirAIe application:

  1. Launch the application and press the Sign Up button.
  2. Enter a valid mobile number and click on the Generate OTP button.
  3. An OTP will be sent via text message to the entered phone number. Enter your name, email address, and create a password of 8 characters or more. Click on ‘SIGN UP’.

3. Adding the Air Conditioner to the Application

To add your Panasonic Smart Air-Conditioner to the MirAIe application:

  1. Click on the ‘+’ in the app dashboard and select ‘add a device’.
  2. You can add the device by scanning the QR code sticker found on the AC unit or by entering the manual pairing code.
  3. Press the SMART button on the remote until the Wi-Fi indicator on the AC starts blinking. Follow the on-screen instructions to complete the setup.
  4. Choose your home Wi-Fi network and enter the password to connect the air conditioner.

4. Adding to Other Matter Certified Ecosystem

To add your air conditioner to other Matter Certified Ecosystem applications:

  1. Check if the Ecosystem Application supports Matter Room Air Conditioner device type.
  2. Power off and power on your Room Air Conditioner, then press the SMART button on the remote until the Wi-Fi indicator on the AC starts blinking.
  3. Follow the specific instructions provided by the Ecosystem Application for AC device onboarding (only 2.4GHz frequency allowed).

Frequently Asked Questions

Where can I find the QR Code and Manual Pairing Code?

The QR Code sticker with an 11- or 21-digit Manual Pairing Code can be found on the AC unit.

Product Information


Operating Instructions

Smart Air Conditioner

Thank you for purchasing Panasonic Smart Air Conditioner. Installation instructions attached. Before operating the unit, please read these operating instructions thoroughly and keep them for future reference. The illustrations in this manual are for explanation purposes only and may differ from actual unit. They are subject to change without notice for future improvement Smart Air-Conditioner Operating Instructions Router Internet Smartphone Items you need to prepare (purchase and subscribe separately) Download from app store Panasonic “MirAIe” app (free) Indoor Unit More information and Troubleshooting tips –for Latest Information on Connectivity and IoT Features; we recommend to follow the steps and instructions mentioned on:- http://www.panasonic.com/in/miraie/support

Panasonic Smart Air Conditioner can be operated and controlled by using your smart phone even when you are away from your home

What do you need

  • Panasonic Smart Air Conditioner.
  • Wi-Fi router with internet connectivity of atleast 2 Mbps.
  • Ensure to have a strong Wi-Fi signal where your Air Conditioner is installed.
  • Panasonic Smart Air Conditioner Wi-Fi operates in the 2.4 GHz band.
  • Smart Phone with an active mobile number (+91- 1234 567 890) for registration purpose

How to get the (Android / iOS based) Panasonic Smart-Home Application?

  1. Download the “MirAle” application from App Store or Google Play Store.
  2. “MirAle” application supports from iOS version 12 and Android version 6 onwards

How to register as a user

  1. Launch the application and press Sign Up button.
  2. Enter a valid mobile number and click on Generate OTP Button.
  3. An OTP shall be received via text message on entered phone number.
  4. Enter your name, e-mail address and create a Password of 8 character or more. Then, click on ‘SIGN UP’ button.

Congratulations! You have now registered as a user in the MirAle application. Let us setup your Air Conditioner to this application

Matter is an Open Standard for Smart Home Technology that lets your Device works with any Matter – Certified Ecosystem using a Single Protocol.

  • All Matter Certified Devices comes packed with a Matter Logo
  • All Matter Certified Devices will provide a QR Code and a Manual Pairing Code (11 or 21-digit codes)

Where can I find QR Code and Manual Pairing Code?

QR Code Sticker can be found on the AC Unit. 11- or 21-digit Manual Pairing Code can be found on QR code.

How to add your Panasonic Matter Certified Air Conditioner to the MirAle Application.

  1. Click on “ + ” in the app dashboard and add a device.Panasonic-ACXF55-Smart-Air-Conditioner-fig \(7\)
  2. Device can be added by any of the following methods :
    • a). Scan QR Code
    • b). Add by setup code:
  3. Press “SMART” button on remote until the Wi-Fi Indicator on AC starts blinking. “SE” will be displayed, showing that the AC is in setup mode. Click on continue button.Panasonic-ACXF55-Smart-Air-Conditioner-fig \(11\)
  4. Choose Home WiFi Network and enter the Password.Panasonic-ACXF55-Smart-Air-Conditioner-fig \(12\)
  5. Mobile App will setup the Air conditioner and connect to server.Panasonic-ACXF55-Smart-Air-Conditioner-fig \(13\)
  6. Upon successful completion, press “Go to Dashboard” to view and control the Air Conditioner.Panasonic-ACXF55-Smart-Air-Conditioner-fig \(14\)

How to add your Panasonic Matter Certified Air Conditioner to the other Matter Certified Ecosystem Application

  1. Before onboarding, please check if the Ecosystem Application supports Matter Room Air Conditioner device type.
  2. Power OFF and Power ON your Room Air Conditioner and Press “SMART” button on remote until the WiFi Indicator on AC starts blinking. “SE” will be displayed, showing that the AC is in Set-up mode.
  3. Follow Instructions given on Ecosystem Application for AC device onboarding. (only 2.4GHz frequency allowed)

How to add your Panasonic Non-Matter Air Conditioner to the MirAIe Application

  1. Click on “ + ” in the app dashboard and add a device.Panasonic-ACXF55-Smart-Air-Conditioner-fig \(15\)
  2. Device can be added by device type and Select Air ConditionerPanasonic-ACXF55-Smart-Air-Conditioner-fig \(16\)
  3. Press “SMART” button on remote until the Wi-Fi Indicator on AC starts blinking. “SE” will be displayed, showing that the AC is in setup mode. Click on continue button.Panasonic-ACXF55-Smart-Air-Conditioner-fig \(17\)
  4. Android: Choose the AC that needs to be setup.
    • iOS: Connect to the access point that has prefix “PANASONIC” from the Wi-Fi settings pagePanasonic-ACXF55-Smart-Air-Conditioner-fig \(18\)
  5. Choose Home WiFi Network and enter the PasswordPanasonic-ACXF55-Smart-Air-Conditioner-fig \(19\)
  6. Mobile App will setup the Air conditioner and connect to server.Panasonic-ACXF55-Smart-Air-Conditioner-fig \(20\)
  7. Upon successful completion, press “Go to Dashboard” to view and control the Air ConditionerPanasonic-ACXF55-Smart-Air-Conditioner-fig \(21\)

Disclaimer :

All features of Remote may not work with WiFi, they are specific to respective models and subject to change without notice.

For No ConnectivityPanasonic-ACXF55-Smart-Air-Conditioner-fig
\(22\)

Air-Conditioner with Google Assistant

Steps to enable Google Assistant to control Panasonic Smart Air Conditioner:

  1. From the Google Home app, link Panasonic MirAIe account.
  2. Provide the Panasonic MirAIe app user-name and password in the Panasonic Identity Server page.
  3. Your Panasonic Smart Air conditioner will now appear under devices in Google Home Application
  4. Google Assistant can now be used to control your Air Conditioner through voice commands.

Panasonic-ACXF55-Smart-Air-Conditioner-fig \(23\)

Air-Conditioner with Amazon Alexa

Steps to enable Amazon Alexa to control Panasonic Smart Air Conditioner:

  1. Open the Amazon Alexa App and search for Panasonic MirAIe skill.Panasonic-ACXF55-Smart-Air-Conditioner-fig \(24\)
  2. Enable Panasonic MirAIe skill. Provide the Panasonic MirAIe app user-name and password in the Panasonic Identity Server pagePanasonic-ACXF55-Smart-Air-Conditioner-fig \(25\)

Your Panasonic Smart Air conditioner will now appear under devices in Amazon Alexa App. Amazon Alexa can now be used to control your Air Conditioner through voice commands.

Troubleshooting

Common Onboarding Errors :-

S.No. Error Codes Details
1. 102 /125 Must Upgrade the device Firmware before you can Setup the Device
2. 105 Incorrect Home WiFi Credeantial. Please re-enter Correct Credential

and retry.
3.| 115| Home WiFi is Not accessible by AC. make Sure Router in Powered ON and Close to the appliance.
4.| 117 / 104 / 120| Please try after sometime.
5.| 103 / 193| Please try after sometime. If Possible, try with different SMART PHONE model.
6.| 116 / 4xxx| Contact Customer Care
S.No.| Problems| Solutions
---|---|---
1.| I could not see my Air Conditioner when I try to

add to MirAle application.

| Ensure that you have pressed the “SMART” button

until the Wi-Fi indicator on the AC is blinking.

2.| I could not connect my Air Conditioner with Wi-Fi

network.

| Retry the procedure. If the problem persists, contact

customer support.


| I would like to know the status of Wi-Fi connectivi- ty of my Air Conditioner.| Press “Cancel” button for 10 seconds. AC will display the status. Use the “Diagnose” option in “MirAle” application (Go to AC Details page and then select

“Manage Device” in the title bar) for next steps.


| I am not able to change settings of my Air Conditioner from my mobile application.| Press “Cancel” button for 10 seconds. AC will display the status. Use the “Diagnose” option in “MirAle” application for next steps.

Error code list:-

Detail Problem Error Code Fix
No Error No problem, server connection OK EC0 – – –
Wi-Fi Module not Connected IDU PCB cannot detect Wi-Fi Module H85 Connect

Wi-Fi module / replace Wi-Fi module
Information: Wi-Fi module in setup mode| Wi-Fi module in onboarding state currently| SE|
Wi-Fi router not setup| Wi-Fi router SSID and password not

setup

| EC1| Enter onboarding mode and provide SSID and password


Wi-Fi router not Connected

| 1) Wrong password| EC2| Provide correct SSID/password by entering onboarding state
2) Wi-Fi router signal weak / router abnormal| EC3| Fix Wi-Fi router and/or signal problem
Cannot connect to the Server| Connected Wi-Fi network but cannot connect to the server / unknown server problem| ****

EC4

| Check internet settings of Wi-Fi router / contact ISP / contact PANASONIC customer care
Information: Wi-Fi radio truned off by user| ****

Wi-Fi radio turned off by user

| ****

EC5

| ****

Wi-Fi radio can be turned on by user

Factory Reset : –

For Factory Reset, please refer Air Conditioner Product Manual

Panasonic Corporation

References

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