AUVON TU2224-A TENS Unit Muscle Stimulator User Manual

AUVON TU2224-A TENS Unit Muscle Stimulator

Explanation of TENS & EMS

• Transcutaneous Electrical Nerve Stimulation (TENS) is a non-invasive, drug-free method of controlling pain. TENS uses tiny electrical impulses sent through the skin to nerves to modify your pain perception. TENS does not cure any physiological problem, and it only helps control pain. TENS does not work for everyone, but for most patients it is effective in reducing or eliminating pain, allowing them to return to normal activities.
• Electrical Muscle Stimulation (EMS) stimulates the muscles rather than the nerve cells. EMS stimulates your motor nerves, which induces muscle contractions and mimics the way they contract during a workout. It will force the muscles to rapidly contract and relax.

Standard Package

• AUVON® TENS and Powered Muscle Stimulator
• Pin Pads
• Pads Holder
• Pouch
• Set of Lead Wires
• USB Cable
• Clip
• User Manual

Illustrations of the Device

1. Lock indicator
2. Time indicator
3. TENS modes (P1-P16)
4. Intensity Increase button (Channel A)
5. Intensity decrease button (Channel A)
6. Intensity indicator (Channel A)
7. EMS modes (P17-P24)
8. Channel A Choose button
9. Lock button
10. Mode – button
11. Time button
12. Model number
13. Battery indicator
14. Intensity Increase button (Channel B)
15. Intensity decrease button (Channel B)
16. Intensity indicator (Channel B)
17. Channel B choose button
18. Mode + button
19. On / Off switch button
20. USB port
21. Two output connectors

Operating Instructions

Note Before Use

• Do not use this device during charging. (Fully charged in 2-3 hours.)
• The backlight of the screen will automatically come off after 20 seconds of no operation; when the device has no output, it will automatically shut down if there is no further operation within 5 minutes.

How to Use

1. Clean and dry your skin before use and choose the unbroken, no-hair, and flat areas with no sweat and no oil.

2. Connect a pair of electrode pads to one lead wire and plug the other end into the device.

3. Attach at least one pair of electrode pads to the massage area and press the edge of the pads firmly on your skin to ensure full contact.(Make sure the unit is off when you attach the pads.)
   Note: Make sure both pads on the skin are not overlapping. The electrode pads should be at least one inch apart from each other. Each lead wire needs to be connected to a pair of pads (2 pads), or it won’t work.

4. Press the button for 2-3 seconds to turn on the unit.
   NOTE: Do not move the electrode pads or remove the lead wires during the use, or you may be shocked.

5. Channel Option: Choose channel A/B by pressing the “A”/ “B” button or the corresponding intensity buttons on the side, and the selected channel will flash.

6. Mode Option: Press the “M-”/“M+” button to choose the mode. If “A” is flashing, it means the mode of channel A is selected. (If “B” is flashing, it means the mode of channel B is selected).
   NOTE: The intensity of the channel will revert to the lowest setting with each mode selection.

7. Intensity Option: Press the “+”/”-” button on the left/right side of the machine to adjust the intensity for the channel on which the icon is flashing.
   NOTE 1: The intensity of the channel will revert to the lowest setting with each mode selection.
   NOTE 2: For initial use, the intensity should be set between 1-3. If you feel the intensity is weak in 1-2 minutes, gradually increase it and select the most comfortable setting.

8. Time Option: Increase time by pressing the T button, and the time will increase by 10 minutes for each tap from 10 to 90 minutes and the C mode (infinite time). The device will automatically turn off when time is reached.
   NOTE 1: When the device is set in C mode and the channel has output, the message will go on until the battery is exhausted unless it is manually turned off. If the channel has no output and no operation, the machine will automatically shut down within 5 minutes.
   NOTE 2: It is recommended that each area should not use this device for more than 30 minutes at a time. Stop using it if the pain is relieved.

9. Lock Function: Press the button to lock/unlock the screen. The intensity, mode, and time options can be adjusted only when the screen is unlocked.

After Use

• Turn off the device by pressing the button for 2-3 seconds.
• Grab a corner of the electrode pad and slowly peel it away from the skin, do not pull the wire, and avoid touching the gel as much as possible.
• Place the sticky side of the pad on the trans-parent film or pad holder and remove the lead wire connector from the electrode pads gently.
• Store the electrode pads in the storage bag and reseal tightly to prevent them from dry-out. Store them at room or cool temperature (between 5 °C-35 °C/41°F-95°F) and keep out of direct sunlight. 4.3.5 Organize the wires with the cable tie and store all of them in the pouch for the store..

Charge the Battery

• When the battery icon shows “ ” or the mas-sage strength decreases, it indicates that the battery needs to charge. Turn off the unit.
• Connect the device and the charger with a USB extension cord.

It is suggested to use the AC adaptor with ANSI/AAMI/ES60601-1 certified (the de-vice does not come with a power adaptor). USB cable and please use an AC adaptor with ANSI/AAMI/ES60601-1 certified (the device does not come with a power adaptor) Plug the charger into any power outlet, the power box appears and blinks, and the time display value will update to the percentage of charge. All other icons are removed and not displayed.

Charging Parameters

| Input Voltage

Range

| 100Vac-240Vac
---|---|---
Input Frequency

Range

| 50Hz/60Hz
Output Voltage

Range

| 5 Vdc
Output Current

Range

| 1000mA

• The machine does not work while charging. Normal charging will last approximately 2-3 hours. TIP: Charge the unit at least every 3 months if it is not used regularly.

Mode Instruction

Mode Description

The modes 1 to 16 are TENS and modes 17 to 24 are EMS.

| 1| TENS
2| TENS
3| TENS
4| TENS

| 5| TENS
6| TENS
7| TENS
8| TENS

| 9| TENS
10| TENS
11| TENS
12| TENS
| 13| TENS
14| TENS
15| TENS
16| TENS
| 17| EMS
18| EMS
19| EMS
20| EMS
| 21| EMS
22| EMS
23| EMS
24| EMS

Pad Placement Suggestion

TENS Electrode Pads & Pads Holder

Features

Instruction

1. Stick the electrode pads on the holder to avoid getting dust.
2. Wind the thread around the holder for easy use as the picture shown.
3. Step 3: Store the electrodes in the storage bag and reseal them.

Electrode Pads Care and Storage

• Do not cover the sticky side of the electrode pads with subjects like dry paper or dust, if you do, please drop a few drops of water and clean with finger pulp to remove dirt.
• To extend the electrode pads’ lifespan, drop a few drops of water on the sticky side and dry it naturally on the pad holder with the gel side facing up, then it will become sticky again. (Excessive water will de-crease the stickiness.)
• Cover the sticky side of the electrode pads with the transparent film, and store them in the sealed bag.(Dust on the gel will decrease the stickiness of the electrode pads.)
• Please store the electrode pads in a cool (between 5°C-35°C/41°F-95°F) and dry place. Do not expose the electrode pads to sunlight or any extreme tem-peratures to prolong the lifespan of the electrode pads.
• When the electrode pad has the following condi-tions, please do not use it and promptly replace it: gel melting; gel damaged; electrode pads not stick-ing; electrode pads deformed.

Electrode Pads Precautions

• Do not use it when driving a motor vehicle, bathing, showering, swimming, or exercising.

• Do not use the following areas: heart, spine, eyes, mouth, carotid artery, or throat; broken, excessively swollen and red, infected and inflamed, or rash skin (e.g. phlebitis, thrombophlebitis, varicose veins).

• Do not apply ointment or solvent to the electrode pads or the area where to be used.

• The electrode pads should not touch metal objects like belt buckles, necklaces, or other metal worn un-der clothes.

• Please refer to the following principles when using:

  • During use, please ensure your hands and appli-cation area are clean and dry to avoid electric shock when inserting and removing electrode pads and wires.
    Please attach electrode pads to a flat area to en-sure the electrode does not warp. Avoid placing the electrode pads on joints such as the knee, elbow, ankle, etc.
    Do not overlap or bend the electrode pads when applying to the skin, or the device may stop working, and the gel may be damaged when separating. The electrode pads should be at least one inch apart from each other. Changing the distance between the elec-trode pads or the orientation of the electrode pads can change the electrical sensation.

  • Ensure each connection port is well connected before use, or the current may be unstable. Do not move the electrode pads or unplug the lead wires by hand during the usage, or you will be shocked.
    It is recommended to use the electrode pads for 20-30 minutes per part, 1-2 times a day, with the in-tensity based on personal feeling. Attaching the pads to one area for a long time will make the skin un-breathable and lead to redness or itching. If your skin is irritated during the use, stop using the electrode pads and consult your doctor.

  • Please turn off the unit first and remove the pads from your skin, or you will be shocked.
    When removing the electrode pads, grab the cor-ner of the electrode pad with your finger pulp and peel it off, do not touch the gel with your nail, and do not pull the wire, or the electrode pad and lead wire will be damaged.

• Keep electrode pads out of the reach of children or pets.

Safety Precautions & Warnings

Prohibited Conditions

• The wire is broken.
• The electrode pads are not sticky, deformed or dam-aged.
• The lead wire connection port is broken.

Prohibited Individuals

• Pregnant women, infants and children.
• People who do not have the ability to express their thoughts or intentions.
• People who are incapable of operating the device by themselves.
• People who have a tendency to bleed internally after an injury or fracture.
• Patients with suspected or confirmed heart dis-ease or epilepsy.

Prohibited Areas

• Any part of the head or face.
• Any part of the throat and its vicinity, can cause severe muscle spasms and lead to choking.
• The heart and its vicinity or genital area.
• Open wounds or rash areas.
• Swollen, red, infected or inflamed areas.
• Areas of skin erosion (caused by varicose veins, phlebitis, thrombophlebitis, and thrombosis).
• Sites on or near cancerous lesions.
• Skin that lacks normal sensation.
• Do not use the pads in the following two areas at the same time, because the current may cause heart rhythm disorders, or even cause death.
  • Both sides of the chest (left and right or front and back) or through the chest.
  • Calves of both legs.
  • Bottom of both legs.

Prohibited Activities

• Shower or bath.
• Sleeping.
• Driving or operating machines.
• Exercising.
• Any activities that cannot be interfered with.

Trouble Shooting

If your device is not operating properly, please check below for common problems and suggested solu-tions. If the recommended action does not solve the problem, please contact customer service: sup-port@iauvon.com

Problem

| Possible Cause|

Solution

---|---|---

The unit is on while no pulse is felt in the pads.

|

Only attach 1 electrode pad to the mas- sage area.

|

Attach a pair of electrode pads (of the same channel) to the massage area.

Poor connec- tion between the electrode pads and the device.

|

Connect both ends of the lead wires to the electrode pads and the device tightly or change a new lead wire.

Poor contact between the electrode pads and massage area.|

Attach the electrode pads to the skin (no hair, unbroken and flat) firmly.

Problem

| Possible Cause|

Solution

---|---|---

One electrode pad feels stronger than the other.

|

Different body areas react differently.

|

Try to exchange the position

of the electrode pads.

Poor wire connection.

|

Plug the wire into the output port completely. If it does not work, replace the wire and try again.

The pads are close to each other.

|

Make sure the distance be- tween the pads is more than one inch apart.

The de- vice can’t turn on.

|

Low battery.

|

Charge the battery and a full charge may need 2-3 hours.

The device is charging.

|

Unplug the charging cable and then turn it on again.

Problem

| Possible Cause|

Solution

---|---|---

Can’t adjust the mode/ intensity/ time.

|

Adjust the intensity for the wrong channel.

| If you want to adjust the intensity for channel A, make sure the “A” icon is selected and flashing. Channel B is the same.

The screen is locked.

|

If there’s a lock icon on the top right side of the screen, please touch the lock icon on the screen or press the lock button to unlock it.

The intensity felt is very weak.

|

Pads are not attached to the body firmly.

|

Attach both electrode pads

firmly to the flat skin.

The intensity

is too low.

|

Increase the intensity level and wait for 1 minute to feel the pulse.

Low battery.

|

Charge the battery and a full charge may need 2-3 hours.

Problem

| Possible Cause|

Solution

---|---|---

Power cuts off during use.

|

Low battery.

|

Charge the battery and a full charge may need 2-3 hours.

The count- down is finished.

|

Set the time for your device with the “T” button from 10- 90 minutes and the continu- ous mode (infinite time).

Can’t

charge

|

Charging port is not properly inserted

|

Charging port is narrow at the top and wide at the bot- tom shape, please align the USB cable and charging port before fully inserting

Incorrect pow- er connection (no charging started)

|

After the charging cable is correctly connected, please confirm that the power supply is working properly, and the battery frame will flash when charging normally

Symbols

IP22

| IIIP Classification: The first number 2: Protect- ed against access to hazardous parts with a finger, and the jointed test finger of 12 mm Ф, 80 mm length, shall have adequate clearance from hazardous parts, and protected against solid foreign objects of 12.5 mm Ф and great- er. The second number: Protected against vertically falling water drops when enclosure is tilted up to 15º. Vertically falling drops shall have no harmful effects when the enclosure is tilted at any angle up to 15’’ on either side of the vertical.

Certification

The device complies with following normative docu-ments: ANSI/ES 60601-1, IEC60601-1-2, IEC60601-1-11, IEC 60601-2-10, ISO 10993-5, ISO 10993-10, FDA, MDD, CA65.

Customer Service

Month Limited Warranty

• Lifetime Technical Support
• +1(678)829-7256
• support@iauvon.com

FREQUENTLY ASKED QUESTIONS

What are the key features of the AUVON TU2224-A TENS Unit Muscle Stimulator?

The AUVON TU2224-A TENS Unit Muscle Stimulator boasts adjustable intensity levels, multiple massage modes, and a compact design for convenient use.

How does the AUVON TU2224-A TENS Unit differ from other models on the market?

The AUVON TU2224-A TENS Unit distinguishes itself with its user-friendly interface, long-lasting battery life, and a comprehensive 24-month limited warranty, ensuring durability and customer satisfaction.

What are the dimensions and weight of the AUVON TU2224-A TENS Unit?

The AUVON TU2224-A TENS Unit measures 5.79 x 3.62 x 2.68 inches and weighs 10.23 ounces, making it portable and suitable for use at home or on the go.

Does the AUVON TU2224-A TENS Unit come with a warranty?

Yes, the AUVON TU2224-A TENS Unit comes with a 24-month limited warranty, providing peace of mind to users regarding its quality and performance.

How much does the AUVON TU2224-A TENS Unit cost?

The AUVON TU2224-A TENS Unit is priced at $25.99, offering an affordable solution for pain relief and muscle stimulation.

What are some common applications for the AUVON TU2224-A TENS Unit?

The AUVON TU2224-A TENS Unit can be used to manage various types of pain, including back pain, arthritis, and muscle soreness, as well as for muscle rehabilitation and relaxation.

Are there any specific safety precautions users should be aware of when using the AUVON TU2224-A TENS Unit?

Users should avoid using the AUVON TU2224-A TENS Unit on areas with broken or irritated skin and should consult a healthcare professional before use if they have any underlying medical conditions.

What should I do if my AUVON TU2224-A TENS Unit Muscle Stimulator is not powering on?

If your AUVON TU2224-A TENS Unit is not powering on, first, ensure that the battery is properly inserted and charged.

How can I troubleshoot electrode pad connectivity issues with my AUVON TU2224-A TENS Unit Muscle Stimulator?

If you're experiencing electrode pad connectivity issues with your AUVON TU2224-A TENS Unit, try cleaning the electrode pads and ensuring they are securely attached to the unit. If problems persist, consider replacing the electrode pads.

What should I do if my AUVON TU2224-A TENS Unit Muscle Stimulator is delivering weak or no electrical impulses?

If your AUVON TU2224-A TENS Unit is delivering weak or no electrical impulses, check the intensity settings to ensure they are adjusted correctly. Also, make sure the electrode pads are positioned correctly and that the battery is fully charged.

How can I troubleshoot uneven or inconsistent stimulation from my AUVON TU2224-A TENS Unit Muscle Stimulator?

To troubleshoot uneven or inconsistent stimulation, try adjusting the placement of the electrode pads to ensure they are evenly spaced and making good contact with the skin. Additionally, check the battery level and device settings.

How can I troubleshoot discomfort or irritation caused by my AUVON TU2224-A TENS Unit Muscle Stimulator?

If you experience discomfort or irritation while using the device, try adjusting the intensity settings to a more comfortable level.

What should I do if my AUVON TU2224-A TENS Unit Muscle Stimulator stops working suddenly during a session?

If the device stops working suddenly, check the battery to ensure it hasn't run out of power. Reset the unit according to the instructions in the user manual if necessary.

How can I troubleshoot issues with the display screen on my AUVON TU2224-A TENS Unit Muscle Stimulator?

If issues arise with the display screen, ensure it is clean and free from obstructions.

What should I do if my AUVON TU2224-A TENS Unit Muscle Stimulator emits unusual sounds or odors during use?

Cease use immediately and contact AUVON customer support if the device emits unusual sounds or odors. Do not attempt to use the unit until the issue has been addressed.

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