BodiSure BMGPRO Massage Gun Pro Smart Wellness Instruction Manual

June 3, 2024
bodisure

BodiSure BMGPRO Massage Gun Pro Smart Wellness

BodiSure-BMGPRO-Massage-Gun-Pro-Smart-Wellness-product-
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Important Safety Information

Read this section thoroughly before using the product.
Please ensure you observe the safety instructions to avoid accidents, injury and damage.

Intended purpose
  • The BodiSure Massage Gun Pro stimulates soft tissue through deep and powerful vibration stimulation and relaxes stiff muscle groups.
  • The BodiSure Massage Gun Pro is a non-professional appliance designed for private use.
  • This product is not intended for use by children.
  • This product is not intended for use by persons with limited physical, sensory, or mental abilities or lacking experience and/or knowledge, unless they are supervised by a person responsible for their safety or have received and understand the instructions/ safety warnings for use of the product from this person in advance.
  • Do not use this product for anything other than its intended purpose and only use as described in this manual.

This product is not a therapeutic device. Do not use as a substitute for medical attention.

Safety Warnings

  • DO NOT use the product with any electronic medical devices e.g. implants such as pacemakers; life support systems; or devices attached to the body such as ECG machines, as the product may cause the devices to malfunction which could result in death or serious injury.
  • Keep the product and its components out of reach of children. DO NOT let children play with the product.
  • Keep children away from packaging material. Ensure that the packaging bag is not put over the head as this is a suffocation hazard or choking hazard if swallowed.
  • DO NOT use if you have artificial joints.
  • DO NOT use on open wounds or broken skin.
  • DO NOT use on swollen or inflamed areas or skin eruptions.
  • DO NOT leave the product unsupervised while it is connected to the power supply.
  • DO NOT use directly on the skin. Use on the dry surface of the body over clothing or other material.
  • Bruising can occur regardless of the control setting or pressure applied.
  • The appliance has a heated surface. Persons insensitive to heat must be careful when using the appliance.
  • Check treated areas frequently and immediately stop using the product at the first sign of pain or discomfort.
  • Keep fingers, hair, or any other body part away from the shaft and backside of the applicator as pinching may occur.
  • DO NOT use on the head or any bony areas of the body.
  • In the following cases, DO NOT use the product unless you have consulted your healthcare professional prior to use:
    • If you are pregnant
    • If you have diabetes
    • If you have serious peripheral neuropathy dysfunction
    • If you have had recent surgery
    • If you feel any pain or discomfort
    • Suffering from malignant tumors
    • Suffering from cardiac diseases
  • DO NOT operate under a blanket or pillow. Excessive heating can occur and cause injury.
  • DO NOT use while driving.
  • DO NOT use the product for more than 15 minutes at a time. The product will automatically stop after 15 minutes.
  • Excessive use is NOT recommended.
  • Only use with the supplied head attachments.

Warnings

  • DO NOT insert any objects into the motor cooling holes.
  • DO NOT use the device while charging.
  • DO NOT expose the product to temperatures of over 60°C.
  • DO NOT immerse in water or other liquids.
  • Keep away from liquids such as water or any harsh chemicals or cleaning agents.
  • The device is ONLY to be used with the supplied AC adapter.
  • Unplug the charger from the device after charging or before use.
  • If the supplied power cord is damaged, it must be replaced by the manufacturer, its service agent, or a similarly qualified person to avoid a hazard.
Features
  • Powerful Brushless High-Torque Motor
  • 5 Speed Adjustable Intensity
  • 2000 mAh Rechargeable Battery
  • 6 Interchangeable Massage Heads
  • 15 Minute Timer
  • Cordless and Lightweight
  • Comfortable Grip Handle
Package Contents

BodiSure Massage Gun Pro Components
  1. Main Body
  2. Detachable Massage Head (1 of 6)
  3. Ventilation Port/Power Indicator
  4. Speed Adjustment and Indicator Display
  5. 2000 mAh Rechargeable Li-ion Battery
  6. Charging Port
Bodi Sure Massage Gun Pro Display
  1. ON/OFF button
  2. Charging Port
  3. Power Increase Button
  4. Battery Power Indicator:
    • “Constant” BLUE – Battery Fully Charged
    • “Quick Flashing” RED – Battery Low
    • “Slow Flashing” RED – Battery Charging
  5. Speed Indicators (1-5)

Adjustable Speed Settings

Level 1: 1800RPM I
Level 2: 2050RPM I
Level 3: 2300RPM I
Level 4: 2550RPM I
Level 5: 2800RPM

Interchangeable Attachment Heads

Provides targeted pain relief, and soothes, and relaxes muscles on different parts of the body:

Replacement Accessories

Part Code                                  Part Name

  • BMGPRO-LB      Large Ball Massage Head – Pro
  • BMGPRO-SB      Small Ball Massage Head- Pro
  • BMGPRO-UM    Umbrella Massage Head – Pro
  • BMGPRO-FL      Flat Massage Head – Pro
  • BMGPRO-BU     Bullet Massage Head -Pro
  • BMGPRO-US     U Shaped Massage Head -Pro

Replacement accessories can be purchased online or by contacting us directly:
Australia: 1800 807 464 or www.jadavey.com.au New Zealand: 0800 523 583 or www.jadavey.co.nz

Before Using the Massage Gun Pro

Carefully remove all packaging materials and keep the enclosed documents in a safe place.

  • Keep the packaging, product, and its components out of reach of children.

  • Check the product and accessories are undamaged and in working order.
    DO NOT use if any part is damaged or broken.

  • Ensure the battery is attached securely to the base of the unit.

  • Ensure the product is fully charged. (Refer to Charging the Massage Gun Pro on page 10)

If any abnormalities are detected, please contact our service centre:
In Australia -1800 807 464
In New Zealand -0800 523 583

Using the Massage Gun Pro

  • With the unit off, fully insert the preferred massage head by pressing firmly into the device (figure 1.)
  • Move the ON/OFF button to the “ON” position (figure 2.)
    • The Power Indicator will light up BLUE (figure 3.)
  • Press the power  button once to adjust speed to level 1 .
  • Press the Power button again to adjust speed to levels 2, 3, 4 and 5 (maximum).
  • Press again, to loop back through each speed level.
  • The number of BLUE LED lights indicate which speed level the device is set on.
    • Minimum speed is Level 1, Maximum speed is level 5. (figure 4.)
  • Massage the desired body part at the desired speed applying pressure as needed, moving across the body’s soft tissue for approximately 60 seconds on each region.
  • Hold the Power Button for 3 seconds to stop the device.
  • Once the massage is complete, move the ON/OFF button to the “OFF” position.
    Notes: The device automatically turns off when using for 15 minutes continuous operation to prevent overheating. Press the power button again to continue using.
    Warning: Do not use directly on the skin. Use on the dry surface of the body over clothing or other material. Instruction Manual & Warranty Information

Charging the Massage Gun Pro

  • For the first time charging, please ensure the device is fully recharged.
  • When the battery power is low, the Battery Charger Indicator will QUICKLY FLASH RED
  • To recharge, plug the adapter into the wall outlet and connect the charging adapter to the device’s charging port.
  • Battery Charger Indicator will continuously flash RED while charging.
  • The battery will take approximately 4 hours to fully charge.
  • The Battery Power Indicator will change to Constant BLUE when fully charged.
  • The battery working time is approximately 4-8 hours but can vary as determined by the speed level being used and the pressure being applied during use.
  • The battery can be recharged at any time and at any battery level.

Maintenance

Cleaning

  • Before cleaning or maintaining the massage gun, make sure it is disconnected from the power socket.
  • Clean the product with a damp cloth and dry with a soft, dry cloth.
  • DO NOT use liquids such as water or any harsh chemicals or cleaning agents.
Storage
  • Wipe away any dirt or dust from the product.
  • Turn off the ON/OFF button and store inside the supplied portable case.
  • Store in a safe, cool, dry place away from children as per Safety Warnings.

Troubleshooting

BodiSure-BMGPRO-Massage-Gun-Pro-Smart-Wellness-07

If the problem is not solved by the troubleshooting guide or you have any queries, please contact our service centre: In Australia – 1800 807 464
In New Zealand – 0800 523 583
DO NOT attempt to open or repair the product yourself.

Warranty Information

PRODUCT WARRANTY

Please register your warranty information at:
AUS – www.jadavey.com.au
NZ – www.jadavey.co.nz

This BodiSure product is warranted to be free of manufacturing defects for 1 year from the date of purchase.
This warranty is void if the product is modified or altered is subject to misuse or abuse, damaged in transit or lack of responsible care, is dropped, if damage occurs by reason of failure to follow the written instruction booklet, or if product repairs are carried out without authority from J.A.DAVEY P1Y LTD.
We will repair, or at our option replace free of charge, any parts necessary to correct material or workmanship, or replace the entire product and return to you during the period of the warranty. Otherwise, we will quote for any repair which will be carried out on acceptance of our quotation. The benefits conferred by this warranty are in addition to all other rights and remedies in respect of
the product, which the consumer has under the trade practices act and other state or territory laws in Australia and New Zealand.
Our goods come with guarantees that cannot be excluded under Australian and New Zealand Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Please note the accessories are not covered under warranty.

BEFORE YOU SEND IN YOUR UNIT FOR SERVICE
Before sending in your product for service, please take a few minutes to do the following:

  • In your instruction manual, read the troubleshooting section that describes common errors, their cause and remedies. Product instruction manuals can be downloaded online.
  • Contact Bodisure customer service. Our staff are trained to assist you with most issues you may have experienced, without the need to send your product in for service.

PLEASE CALL OUR TOLL FREE NUMBER:

IN AUSTRALIA:
Free call: 1800 807 464

IN NEW ZEALAND:
Free call: 0800 523 583

SENDING IN YOUR UNIT FOR SERVICE

  1. Should repair be needed within the warranty period, enclose the cut-off section of the warranty form and your proof of purchase receipt. Please ensure all relevant details are completed before sending your unit in for service. Please ensure your contact details are still current and include a brief description of the problem you are experiencing together with your purchase receipt.
  2. Include the unit with all product components in your package. This is extremely important, so our repair technicians can make the correct diagnosis with any problems.
  3. Please return the product and warranty form at your cost to:

IN AUSTRALIA
J A DAVEY P1Y LTD Bodisure Repairs
PO Box 84
Port Melbourne Victoria, Australia 3207

IN NEW ZEALAND
BVMedical
Bodisure Repairs
Unit 7, 110 Mays Road Onehunga
Auckland, New Zealand 1061

Warranty Form

PLEASE RETAIN THE WARRANTY INFORMATION.
RETURN THIS PORTION ONLY WHEN YOU RETURN YOUR PRODUCT FOR REPAIR UNDER WARRANTY.

NAME:
ADDRESS:
POSTCODE: DAYTIME PHONE:
EMAIL:
MODEL: DATE OF PURCHASE:
PLEASE ATTACH PROOF OF PURCHASE
RETAILER’S NAME:
RETAILER’S ADDRESS:
POSTCODE:
BRIEF DESCRIPTION OF PROBLEM YOU ARE EXPERIENCING:
I I
WARRANTY IS VOID UNLESS THE ABOVE INFORMATION IS COMPLETED AND CORRECT.
Instruction Manual & Warranty Information

Technical Data

  • Product Name BodiSure Massage Gun Pro

  • Model Number BMGPRO

  • Model Colour Grey

  • Power 20.16W

  • Input AC 220-240V 50Hz

  • Output DC 25.2V 0.8A

  • Battery 2000mAh

  • Speed Levels 1 – 5 Adjustable Speed

  • Frequency 1800 – 2800 rpm

  • Charging Time Approx. 4 HRS

  • Auto Timer 15 Mins.

  • Noise <60dB

  • Temperature: 0°C to +40°C

  • Operating Conditions
    Humidity: 15% – 70% (non-condensing)
    Atmospheric Pressure: 860hPa-1060hPa
    Temperature: -1 o·c to +45°C

  • Storage/ Transport Conditions
    Humidity: 15% – 70% (non-condensing)
    Atmospheric Pressure: 860hPa-1060hPa
    Dimensions (out of packaging) 178 x 66 x 245.2mm

  • Weight (out of packaging)
    1 .15kg (not including the charger)

  • Weight (in packaging )
    Gross 2.05kg

  • Materials
    ABS plastic and metal

  • Contents
    BodiSure Massage Gun Pro, 6 x Massage Heads, x1 AC Adaptor, Storage Case,
    User Manual & Warranty Informat

Should you require any further information please do not hesitate to contact us.
IN AUSTRALIA:
J A DAVEY PTY LTD
Telephone: 1800 807 464
Website: www.jadavey.com.au

IN NEW ZEALAND:
JADAVEYLTD
C/- Healthcare Logistics
Telephone: 0800 523 583
Website: www.jadavey.co.nz

Disposal
At the end of its life, please treat this product as electronic waste and dispose of responsibly according to current local regulations.
Made in China
V06/22

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