Sam Johnny HM11 Ture Wireless Headphones User Guide

June 1, 2024
Sam Johnny

Sam Johnny HM11 Ture Wireless Headphones

Sam-Johnny-HM11-Ture-Wireless-Headphones-product

Product Information

Specifications:

  • Model: SAM&JOHNNY
  • Charging Case Battery: 45mAh x 2
  • Power On/Off: L/R button press and hold for 2/5 seconds
  • Charging Indicator: Red light blinks when charging, white light when fully charged

Product Usage Instructions

How to Wear:

  1. Place the right earbud in the charging box for testing. Wait for the steady white light on the right side for about three seconds.
  2. Repeat the same process for the left earbud.

First Time Use:

  1. Perform the wear test as mentioned above.
  2. To restore factory settings, place the earbuds in the charging box and long-press the touch key for 10 seconds.

Power On & Connect:

  1. Press and hold the power button for 2 seconds to power on.
  2. Press and hold the power button for 5 seconds to power off.

Incoming Call Answer/Reject:
Touch the control area to answer or reject calls.

Charging:

  • The charging box automatically charges the headphones after being fully charged.
  • Red light blinks slowly during charging and white light stays on when fully charged.
  • Right headphone charging: The white light on the right side flashes slowly for 16 seconds.
  • Left headphone charging: A white light on the left side flashes slowly for 16 seconds.

Touch Control:

  • Previous song: Double-tap L button
  • Next song: Double-tap R button
  • Volume +/-: Control via touch area
  • Answer/Hang up/Reject call: Touch control area
  • Voice wake-up: Triple-click the L/R button in the music playback state
  • Play/Pause: Click the touch area of either headphone

FAQ

  • Q: How do I reset the headphones to factory settings?
    A: Place the earbuds in the charging box and long-press the touch key for 10 seconds to restore factory settings.

  • Q: How do I know when the headphones are fully charged?
    A: The white light on the charging case stays on when the headphones are fully charged.

Safety information Warning

  1. Continued exposure to high noise levels (over 85 dB) can lead to permanent hearing damage. Do not listen at high volumes for long periods.
  2. Batteries should not be replaced by yourself as there is a risk of explosion.
  3. Use the corresponding specification power adapter certified by CCC for charging.
  4. Do not tamper with or disassemble the headphones. Otherwise, the warranty will be voided.
  5. Pay attention to your surroundings, please do not use the headset in unsafe conditions, such as driving a vehicle or crossing the street and any other activities that require you to pay attention to your surroundings.
  6. Do not place it in a high-temperature environment, there is a risk of fire!

WHAT’S IN THE BOX

Sam-Johnny-HM11-Ture-Wireless-Headphones-Fig- \(1\)

HOW TO WEAR

FIRST TIME USE

Right ear into the charging box for testing
Put it into the charging box and the test is good. The white light on the right side is steady for about three seconds

Left ear into the charging box for testing
Put it into the charging box and the test is good. The white light on the left side is steady for about three seconds

POWER ON & CONNECT

Sam-Johnny-HM11-Ture-Wireless-Headphones-Fig- \(4\)

RESTORE FACTORY SETTINGS

  • Put the headphones into the charging box, long press the charging box touch the key for 10 seconds, the charging box will send a waveform to the headphones, letting the headphones enter the factory settings.
  • Press and hold for 4 seconds and the double white light will flash twice / to 10 seconds and the double white light will flash 3 times, indicating that all operations are completed.

INCOMING CALL ANSWER/REJECT

Sam-Johnny-HM11-Ture-Wireless-Headphones-Fig- \(6\)

PLAY/PAUSE

Sam-Johnny-HM11-Ture-Wireless-Headphones-Fig- \(7\)

CHARING

During the charging process of the charging box, the headphone is automatically charged after it is fully charged. The double red light blinks slowly when charging, and the white light keeps on when fully charged.

Sam-Johnny-HM11-Ture-Wireless-Headphones-Fig- \(8\)

Charging the headphone

  • Charging the right headphone
    The white light on the right side of the charging compartment blinks slowly for 16 seconds.

  • Charging the left headphone
    The white light on the left side of the charging compartment flashes slowly for 16 S

Touch Control

  • Previous song Press and hold the L button for two seconds while the music is playing.
  • Next song Press and hold the R button for two seconds while the music is playing.
  • Volume + R button double-tap (while music is playing)
  • Volume – L button double-tap (while music is playing)
  • Answer the phone Click (incoming call)
  • Hang up the phone Click (on the call)
  • Rejection of call when a call comes, long press the “touch zone”, two seconds can reject the call (both right and left ear)
  • Voice wake-up music playback state, L/R button three clicks, you can start the voice assistant
  • Play/Pause click the touch area of the headset to pause/play (both left and right headphones can be used)
  • Power on Press and hold the power button for about two seconds (Prompt tone: power on)
  • Power off Press and hold the power button for about five seconds (Prompt tone: power off)
  • Interrupting an outgoing call Click (outgoing call)

Product Specifications

  • Talking Time/Music Play Time: 7hs
  • Headphones: 45mAh x2
  • Charging Time: Case<1.5hrs Headphones <1h
  • Charging Input: 5V/1A(TYPE-C)
  • Weight of individual headphones: 4.9g
  • Weight of charging box: 44.5g
  • Headphone Size: (LxWxH)3.8×1.7×1.8cm
  • Charging Case Size: (LxWxH)6.5×4.1 x2.9cm

Sam-Johnny-HM11-Ture-Wireless-Headphones-Fig- \(11\)

FCC STATEMENT

  • FCC ID: PWK-HM11

FCC Warning
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

NOTE:
This equipment has been tested and found to comply with the limits for a Class B digital device, under part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used by the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and the receiver.
  • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Radiation Exposure Statement
The device has been evaluated to meet general RF exposure requirements. The device can be used in portable exposure conditions without restriction.

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