QUIETBOARD QBOARD23 Premium Acoustical and Insulating Fiber Board Underlay Subfloor User Manual
- June 12, 2024
- QUIETBOARD
Table of Contents
PREMIUM ACOUSTICAL AND INSULATING NON-STRUCTURAL
SUBFLOOR
LIMITED WARRANTY
MP GLOBAL PRODUCTS (“MANUFACTURER”) WARRANTS THAT ITS QUIETBOARD PRODUCT FOR
BENEATH LAMINATE, ENGINEERED WOOD, GLUE DOWN SHEET VINYL, CARPET, CARPET
TILES, AND ALL LUXURY VINYL PLANK/TILE FLOORING (“PRODUCT”) WILL CONFORM TO
THE PUBLISHED PRODUCT SPECIFICATIONS AND IS FREE FROM DEFECTS IN
MANUFACTURING, MATERIALS AND WORKMANSHIP FOR THE LIFE OF THE ORIGINAL
INSTALLED OVERLYING FLOORING (THE “LIMITED WARRANTY PERIOD”). THIS LIMITED
WARRANTY IS EXTENDED TO THE ORIGINAL PURCHASER OF THE PRODUCT (THE “OWNER”).
IN THE EVENT OF A DEFECT, MALFUNCTION OR OTHER FAILURE OF THE PRODUCT (NOT
OTHERWISE EXCLUDED BELOW). THE MANUFACTURER WILL REMEDY THE DEFECT OR FAILURE
WITHOUT CHARGE TO THE CONSUMER PROVIDED NOTICE OF THE WARRANTY CLAIM IN THE
MANNER PROVIDED BELOW IS RECEIVED BY MANUFACTURER WITHIN THE LIMITED WARRANTY
PERIOD. THE REMEDY FOR ANY SUCH DEFECT, FAILURE OR MALFUNCTION IS LIMITED, AT
MANUFACTURERS OPTION, TO THE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE
PRICE OF THE PRODUCT.
IF MANUFACTURER ELECTS THE REMEDY OF REPAIR AND AFTER A REASONABLE NUMBER OF
ATTEMPTS BY MANUFACTURER TO REPAIR THE DEFECT, MALFUNCTION OR OTHER FAILURE,
THIS ELECTED REMEDY FAILS OF ITS ESSENTIAL PURPOSE, THE OWNER IS ENTITLED TO
ELECT EITHER A REFUND OF THE ORIGINAL PURCHASE PRICE OF THE PRODUCT OR THE
REPLACEMENT OF THE PRODUCT WITH A PRODUCT OF LIKE GRADE AND QUALITY.
CONDITIONS/EXCLUSIONS TO THE LIMITED WARRANTY
THIS LIMITED WARRANTY IS FURTHER MADE SUBJECT TO THE FOLLOWING CONDITIONS AND EXCLUSIONS, PLEASE READ THE FOLLOWING CAREFULLY:
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Required Installation. To be covered by this Limited Warranty, the Product must be installed indoors following the Manufacturer’s recommended installation instructions for the Product and the manufacturer’s recommended installation instructions for the overlying installed flooring. This Product is not suitable for areas exposed to constant moisture such as shower stalls, etc.
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Limitation on Causes of Defects Covered Under Warranty. This limited warranty covers only defects in manufacturing materials or workmanship and does not cover defects, malfunctions or failures resulting from any other causes including, without limitation: (i) improper or inadequate installation;(ii) damage caused by trades people or visitors to the job site or by cutting or puncturing or other post installation damage; (iii) defects caused by fire, flood, tornado, hurricane, earthquake, acts of God, differential settlement, insect infestation, extraordinary environmental conditions, riot or other civil insurrections, or acts of war or conflict; (iv) defects caused by abusive conditions or accidents, such as but not limited to cutting, severe impact or abnormal vibrations; (v) installation or use of the Product in any manner not recommended by the Manufacturer; and, (vi) defects caused by improper or inadequate maintenance, cleaning, use or care of any Covered Flooring installed over the Product, including without limitation, the use of improper or un-recommended cleaning solutions or cleaning practices.
3. Controlling Document. This warranty is the sole and exclusive description of warranties applicable to the Product. Any written or oral representation, warranties or guarantees concerning the Product which are inconsistent with or beyond the scope of the description contained herein are superseded by this document and deemed inapplicable or void. -
Required Procedures to Submit a Warranty Claim. In order to obtain performance of any warranty obligation, the Owner must do the following: Contact the Manufacturer at the toll-free number listed below or by mail at the address listed below, and request a claim form. Complete and return the claim form along with the defective Product, Product Label, and the original dated sales receipt to the Manufacturer by certified mail return receipt requested within the Limited Warranty Period. The phone number and address to contact the Manufacturer for these purposes is as follows:
Attention: Warranty Claim Department
MP Global Products
PO Box 2283
Norfolk, NE 68702-2283
Phone: 888-379-9695
THIS LIMITED WARRANTY IS GIVEN IN LIEU OF IMPLIED WARRANTIES. IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE ARE
DISCLAIMED.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER
RIGHTS THAT VARY FROM STATE TO STATE.