WQQBFF BY969D Wireless Car Adapter User Guide

WQQBFF BY969D Wireless Car Adapter

Product Information

Specifications

• Product Name : CarPlay Wireless Adapter
• Compatibility:

1. Supports iPhone 6 and later iPhone models.
2. Requires iOS 10 and above.
3. [IMPORTANT] Only for cars with wired Apple CarPlay.

Product Usage Instructions

How to Check Car’s Apple CarPlay Compatibility

1. Method 1: Plug the iPhone into the main USB port of the car.
2. Method 2: Look for the CarPlay icon in the car stereo menu.
3. Method 3: Contact the car dealer for assistance.

How to Use the Wireless Adapter

1. Start the car and wait for the head unit system to load.
2. Connect the wireless CarPlay dongle to the correct USB port in the car.
3. Turn on the iPhone’s WiFi and connect to the adapter Smart Dongle-xx via Bluetooth.
4. Follow on-screen prompts on the iPhone to use the CarPlay function.
5. Ensure the iPhone’s WiFi and Bluetooth are always on for auto-reconnection.

Tips for Optimal Usage

1. Avoid connecting multiple iPhones simultaneously.
2. Disconnect the previous phone’s WiFi and Bluetooth before pairing with a new iPhone.
3. Resolve conflicts between the dongle’s WiFi and other WiFi networks manually.
4. Keep the iPhone’s WiFi and Bluetooth settings available for auto-connection.
5. Ensure the dongle’s WiFi network is set to Auto-Join in iPhone settings.
6. Manually disconnect other Bluetooth devices from the iPhone if needed for Carplay functions.

Compatibility

Supported Device

1. Supports iPhone 6 and later iPhone models.
2. The iPhone system version needs to be iOS 10 and above.
3. [IMPORTANT] Only for cars with wired Apple CarPlay.

How to find out if a car has Apple CarPlay?

• Method 1: Plug your iPhone into the main USB port of the car. If the car has an Apple CarPlay function, the app will pop up on the screen requesting permission on your phone.
• Method 2: If there is a CarPlay icon in the car stereo menu, that your car has built-in Apple CarPlay.
• Method 3: Contact your car dealer for help.
• Check out this website for supported car models: https://www.apple.com/ios/carplay/available-models/.

HOW TO USE

Setup Step

1. Start the car and wait for the car head unit system to be loaded.
2. Connect the wireless Carplay dongle to your vehicle’s USB or USB C port. Note if your car has several ports, please be sure to plug the dongle into the port that is for wired Carplay.
3. Turn on your iPhone’s WiFi, and then the adapter “Smart Dongle-X” will appear in the list. Please do not connect to it or to any other WiFi list at this time, just keep the Wi-Fi on and not be occupied.
4. Turn on the Bluetooth, search for the adapter “Smart Dongle-xx “, then click it to pair. After a few seconds, the iphone will prompt “Use Carplay”, click the prompt and wait for 5-15 seconds to connect successfully.
5. After the first pairing, the wireless Carplay dongle will automatically reconnect to your iPhone when you use it again (please make sure the phone’s WiFi and Bluetooth are turned on).In some cars, you may need to choose the option of “Start automatically” in the Carplay settings to activate this function.

NOTE

1. The dongle can be paired with multiple iPhones, but it can’t connect with them at the same time. Before pairing to a new iPhone, please disconnect the WiFi and Bluetooth of the currently connected phone.
2. By default, the system will connect back to the last used iPhone. If the Phone to be used this time is not the last used Phone, you need to manually set up the connection.

ADDITIONAL INFORMATION

Working Principle

• The wireless Carplay adapter uses Bluetooth to establish a pairing between the phone and the vehicle, then switches to using WiFi to maintain the wireless connection.
• After the Bluetooth pairing is successful, the iPhone WiFi will automatically connect to the dongle’s WiFi, and then disconnect the Bluetooth connection by default.

Based on the working principle of the dongle, please pay attention to the following:

1. When enjoying the wireless Carplay function, the phone’s WiFi will be occupied by the dongle, other WiFi cannot be used during this period. If there is a conflict between other WiFi and the dongle’s WiFi, you may need to manually disconnect the connection of other WiFi to keep the wireless CarPlay use.
2. The auto-connection function of the dongle requires you to keep the WiFi and Bluetooth of the mobile phone available. In addition, please set the WiFi network of the dongle to “Auto-Join”:
   • A. Settings > WLAN > Ask to Join Networks: select “Notify”;
   • B. Settings > WLAN > Click the “i” symbol on the far right of “Smart Box-xxxx”> Turn on “Auto-Join”.
3. The dongle will disconnect the Bluetooth connection with your iphone after pairing. If the phone’s Bluetooth connects to other devices at this time, it may cause Carplay mic input or sound playing to be unavailable.
   You may need to manually disconnect your iphone from the other Bluetooth or switch off the Bluetooth directly to fix it.
   (Bluetooth plays a pairing role in the work of the dongle.
   When the pairing is completed, it only needs WiFi to keep working, so it doesn’t matter to turn off Bluetooth. But when you use it next time, you still need to turn on the phone’s Bluetooth, so that the dongle can be automatically paired and connected.)

PACKAGE INCLUDED

• 1 x Wireless Carplay Adapter
• 1 x USB to USB C Adapter
• 1 x User Manual

ONLINE FIRMWARE UPGRADE

Promise

1. If the dongle works properly, it means the current version is suitable for your car. It is not recommended to update the firmware in this case to avoid any problems.
2. Only try this solution when the problem you encountered cannot be resolved by the solutions in the “FQA” list.
3. If problems occur after the upgrade, please “Restore factory settings”.

Upgrade Steps / Enter the Settings Interface

1. Power up the adapter, it is recommended to use the charging-only port.
2. Connect the dongle’s wifi, the password is”12345678″.
3. Open Safari and enter “192.168.18.9”, then tap “Update”.
4. On the same page, you could also fill in the car make, model years, and issue details, and next tap “Submit” to report the issue. Our engineers will document your problem and research possible solutions.
5. After the upgrade is complete, please restart the phone once before using the dongle.

If the update fails, please try the following:

• A. Turn off your phone’s Bluetooth;
• B. Enter the phone’s WLAN settings and forget the network of the dongle;
• C. Research and re-connect the “Smart Dongle-X” in the phone’s wifi list.
• D. Try to update again on”192.168.18.9″,

If your problem is not finally resolved, please contact us for a refund (no return required).

FQAS & TROUBLESHOOTING

1. What is the password to connect to WiFi? What we need to connect is Bluetooth, not Wifi.No password is required for connecting to Bluetooth. Make sure your WiFi is turned on and unoccupied when pairing.

2. The indicator light of the dongle is still on after the car is turned off. Because the car will not cut off all the power immediately when it is turned off, the light of the dongle will not go out immediately, but it will take a while. Please rest assured that its power consumption is minimal and will not drain the car battery.

3. Can’t find the Bluetooth or WiFi of the dongle? If convenient, you can test it with another iPhone. If only a specific Phone cannot find the Bluetooth or WiFi of the dongle, please try to reset the network and Bluetooth settings of this Phone and then restart the phone once; if the same problem happens on other iPhones, the unit may be defective. In this case, please let us know and we will refund you or send you a replacement. network and Bluetooth settings of this Phone and then restart the phone once; if the same problem happens on other iPhones, the unit may be defective. In this case, please let us know and we will refund you or send you a replacement.

4. Audio input or output issues: calls rejected or forwarded to voicemail/no play sound/microphone not working/ music playback interrupted or paused/voice functioning abnormally.

5. Please check your phone’s Bluetooth to see if it is connected to another device. If so, please ignore other auto-connected Bluetooth devices or turn off the Bluetooth directly.

6. Clear the programs running in the background of your phone when using the dongle.

7. When on a call, check that your “Audio” output option is CarPlay
   Note: Bluetooth plays a pairing role in the work of the dongle. When the pairing is completed, it only needs wifi to keep working, so it doesn’t matter to turn off Bluetooth. But when you use it next time, you still need to turn on Bluetooth, so that the dongle can be automatically paired and connected.

8. Persistent disconnection?

9. The dongle relies on a WiFi connection to your iPhone to work. Dropped connections are usually caused by WiFi interference. Do you have other WiFi devices in your car, such as a car camera with a WiFi function? If so, you may need to ignore other WiFi networks when using the dongle.

10. You can also improve this problem by resetting your mobile WLAN network. Also, updating the firmware of your dongle is worth trying. Reset network settings (this will cause you to re-enter your password when using a network you have previously connected to) Go to Settings > General > Transfer or Reset iPhone >Reset> Reset Network Settings.

11. Can the adapter be paired with multiple phones? The dongle can be paired with multiple Phones, but only one device can be connected at a time. If you would like to pair it with a new Phone, please cancel the current connection first. Please note, by Bluetooth function default, the dongle’s system will only auto-connect back to the last used Phone.

12. Unable to automatically reconnect?

13. In some cars, we need to select “automatic connection” in the CarPlay settings so that the automatic connection function of the dongle can be used.

14. Check phone settings:

  * Settings> WLAN > Ask to Join Networks: select “Notify”:
  * Settings > WLAN > Click the “i” symbol on the far right of “Smart Dongle-xxxx” > Turn on “Auto-Join”.
3. Other cases:
  * Please make sure that the Bluetooth and WiFi functions of your mobile phone are turned on and the Bluetooth is not occupied when you get in the car;
  * Clear the pairing record, restart the phone and re-pair the dongle.
  * Try to upgrade the firmware.

8. Car screen goes black after pairing?
9. When we pair it for the first time, we need to keep the wifi turned on (no need to manually connect to the dongle’s wifi at this time), and then perform Bluetooth pairing. When the Bluetooth pairing is successful, the wifi will automatically become connected to the dongle  You can observe whether your wifi has automatically changed to the state of connecting the dongle when this page appears. If not, please unplug the dongle-ignore the “Smart Dongle -xxxx” on your Bluetooth list restart your iphone once – plug the dongle and repair it again.
10. If it still doesn’t work, please try to upgrade the firmware.

FCC statement

FCC Warnning

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuan t to part 15 of the FCC Rules. These limits are designed to provide reasonable protection againstharmful interference in a residential installation. This equipment generates, uses and can radiateradio frequency energy and, if not installed and used in accordance with the instructions, maycause harmful interference to radio communications. However, there is no guarantee thatinterference will not occur in a particular installation. If this equipment does cause harmfulinterferenc e to radio or television reception, which can be determined by turning the equipmentoff and on, the user is encouraged to try to correct the interference by one or more of thefollowing measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Caution: Any changes or modifications to this device not explicitly approved by the manufacturer could void your authority to operate this equipment.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body.

References

• iOS - CarPlay - Apple

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