HOOVER FH14051V CleanSlate Carpet and Upholstery Spot Cleaner User Manual

HOOVER FH14051V CleanSlate Carpet and Upholstery Spot Cleaner

Please visit Hoover.com for video instructions and FAQ’s for this Carpet Cleaner.
IMPORTANT: READ ALL INSTRUCTIONS CAREFULLY BEFORE ASSEMBLY AND USE.
This product is intended for Household use only. If used Commercially warranty is VOID.
Questions or concerns? For assistance, please call Customer Service at 1-800-944-9200 Mon-Fri 9am-6pm EST PLEASE DO NOT RETURN THIS PRODUCT TO THE STORE.

IMPORTANT SAFETY INSTRUCTIONS

READ ALL SAFETY WARNINGS AND INSTRUCTIONS BEFORE USING THIS PRODUCT.
WARNING: When using an electrical product, basic precautions should always be followed to avoid electric shock, fire, and/or serious injury, including the following:

• Fully assemble product prior to use.
• Operate cleaner only at voltage specified on data plate on bottom of cleaner.
• Do not leave appliance when plugged in. Unplug from outlet when not in use and before cleaning or servicing.
• Do not expose to rain, store indoors.
• Do not immerse. Use only on surfaces moistened by cleaning process.
• To Reduce the Risk of Fire and Electric Shock due to internal component damage, use only HOOVER® Cleaning Fluids intended for use with this appliance. See the Cleaning Fluid section of this manual. Do not allow to be used as a toy. Not intended for use by children age 12 and under. Close supervision is necessary when used by or near children. To avoid injury or damage, keep children away from product, and do not allow children to place fingers or other objects into any openings.
• Use only as described in this manual. Use only manufacturer’s recommended attachments and products.
• Do not use product with damaged cord or plug. If product is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call customer service at 1-800-944-9200 prior to continuing use.
• Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not place product on cord. Do not run appliance over cord. Keep cord away from heated surfaces.
• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
• Do not handle plug or appliance with wet hands.
• Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
• Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
• Turn off all controls before unplugging.
• Do not use to pick up flammable or combustible liquids, such as gasoline, or fine wood sandings, or use in areas where they may be present.
• Connect to a properly grounded outlet only. See Grounding Instructions.
• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
• Do not use without filters and tanks in place.
• Do not clean over floor electrical outlets.
• Put product away after use to prevent tripping accidents.

CAUTION: TO REDUCE THE RISK OF DAMAGE:

• Avoid picking up hard, sharp objects with this product, as they may cause damage.
• Store appropriately indoors in a dry place. Do not expose machine to freezing temperatures.
• Do not use sharp objects to clean out hose as they can cause damage.
• To assist in reducing drying time, be certain the area is well-ventilated when using detergents and other cleaners with this machine.
• To help prevent matting and resoiling, avoid contact with carpets until they are dry. Keep children and pets away from carpets until they are completely dry.
• Do not store extractor with solution in tanks.
• DO NOT USE THIS EXTRACTOR ON HARD FLOORS UNLESS YOU HAVE THE PROPER HARD FLOOR ATTACHMENT. USING THIS PRODUCT ON HARD FLOORS MAY SCRATCH OR DAMAGE YOUR FLOOR.
• Water will drip from the tool after use and may puddle. To avoid damage to wood and laminate flooring and to avoid potential slip hazard, after use (a) do not leave the product on wood and laminate surfaces and remove to a hard surface and (b) place unit on absorbent material (such as a towel) to soak up drips.

GROUNDING INSTRUCTIONS

This appliance must be grounded. If it should malfunction or breakdown, B grounding provides a path of least resistance for electric current to reduce A the risk of electric shock. This appliance is equipped with a cord having an equipment-grounding conductor (C) and grounding plug (A). The plug C must be inserted into an appropriate outlet (B) that is properly installed and grounded in accordance with all local codes and ordinances. 2

WARNING:
Improper connection of the equipment-grounding conductor can result in the risk of electric shock. Check with a qualified electrician or service F person if you are in doubt as to whether the outlet is properly grounded. Do not modify the plug provided with the appliance – if it will not fit the outlet, have a proper outlet installed by a qualified electrician.

This appliance is for use on a nominal 120-volt circuit and has a grounding plug that looks like the plug (A) illustrated in Fig. 1. A temporary adapter (D) may be used to connect this plug to a 2-pole receptacle (E) if a properly grounded outlet is not available (Fig. 2). The temporary adapter should be used only until a properly grounded outlet (B) can be installed by a qualified electrician (Fig. 1). The green colored rigid ear, lug, or the like (F) extending from the adapter must be connected to a permanent ground (G) such as a properly grounded outlet box cover (Fig. 2). Whenever the adapter is used, it must be held in place by a metal screw. NOTE: In Canada, the use of a temporary adapter is not permitted by the Canadian Electrical Code.

WARRANTY

LIMITED WARRANTY FOR HOOVER® PRODUCT / 2 (TWO) YEAR LIMITED WARRANTY (DOMESTIC USE) If this product is not as warranted, contact TTI Floor Care North America Customer Service at 1-800-944-9200. Please have available the proof of purchase and model number for the warranted product.
WHAT THIS WARRANTY COVERS: This limited warranty provided by Royal Appliance Mfg. Co., doing business as TTI Floor Care North America (referred to hereafter as “Warrantor”) applies only to products purchased in the U.S. (including its territories and possessions), a U.S. Military Exchange, or Canada. When used and maintained in normal household use and in accordance with the Owner’s Guide, this product is warranted against original defects in material and workmanship for 2 (TWO) year from
the date of original purchase (the “Warranty Period”). If Warrantor determines that the issue you are experiencing is covered under the terms of this warranty (a “covered warranty claim”), we will, at our sole discretion and free of charge (subject to the cost of shipping), either (i) repair your product; (ii) ship you a replacement product, subject to availability; or (iii) in the event that the applicable parts or replacement are not reasonably available, ship you a similar product of equal or greater value. In the unlikely event that we are unable to repair your product or ship a replacement or similar product, we reserve the right, at our sole discretion, to issue you a refund or store credit (if applicable) of the actual purchase price at the time of the original purchase as reflected on the original sales receipt. Parts and replacements may be new, refurbished, lightly used, or remanufactured, in Warrantor’s sole discretion.
WHO THIS LIMITED WARRANTY COVERS: This limited warranty extends only to the original retail purchaser, with original proof of purchase from Warrantor or an authorized dealer of Warrantor products, in the U.S., U.S. Military Exchanges, and Canada.
WHAT THIS WARRANTY DOES NOT COVER: This warranty does not cover use of the product in a commercial operation (such as maid, janitorial, and equipment rental services, or any other income-generating activity); improper maintenance of the product; the product if it has been subject to misuse, negligence, neglect, vandalism, or the use of voltages other than that on the data plate of this product. This warranty does not cover damage resulting from an act of God, accident, owner’s acts or omissions, service of this product by other than Warrantor or a Warrantor authorized service provider (if applicable), or other acts beyond the control of Warrantor. This warranty also does not cover use outside the country in which the product was initially purchased, or resale of the product by the original owner. Pick-up, delivery, transportation, and house calls are not covered by this warranty. In addition, this warranty does not cover any product that has been altered or modified, or repairs made necessary by normal wear or the use of other products, parts, or accessories which are either incompatible with this product or adversely affect this product’s operation, performance, or durability. Normal wear items are not covered under this warranty. Depending on the product, normal wear items may include, but are not limited to, belts, filters, brush rolls, blower fans, blower and vacuum tubes, and vacuum bags and straps.
OTHER IMPORTANT TERMS: This warranty is not transferable and may not be assigned; any assignment made in contravention of this prohibition is void. This warranty shall be governed and construed under the laws of the state of North Carolina. The Warranty Period will not be extended by any replacement of batteries, parts, or products or by virtue of any repair performed under this warranty.
THIS LIMITED WARRANTY IS THE EXCLUSIVE WARRANTY AND REMEDY, AND ALL EXPRESS AND IMPLIED WARRANTIES OTHER THAN THE LIMITED WARRANTY SET FORTH ABOVE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE EXPRESSLY DISCLAIMED. IN
NO EVENT WILL WARRANTOR BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR NATURE TO OWNER OR ANY PARTY CLAIMING THROUGH OWNER, WHETHER BASED IN CONTRACT, NEGLIGENCE, TORT, OR STRICT PRODUCTS LIABILITY OR ARISING FROM ANY CAUSE WHATSOEVER, EVEN IF THIS WARRANTY FAILS OF ITS ESSENTIAL PURPOSE. TO THE EXTENT PERMITTED BY APPLICABLE LAW, NO WARRANTIES THAT ARISE BY OPERATION OF LAW, IF APPLICABLE, SHALL EXCEED THE DURATION OF THE LIMITED WARRANTY PROVIDED HEREIN. Warrantor’s liability for damages to you for any costs whatsoever arising out of this statement of limited warranty shall be limited to the amount paid for this product at the time of original purchase.
Some states do not allow the exclusion or limitation of incidental or consequential damages, disclaimers of implied warranties, or limitations on the duration of implied warranties, so the above exclusions, disclaimers, and/or limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
GENUINE PARTS AND ACCESSORIES: We recommend using only with genuine HOOVER® solutions (for carpet and spot cleaners), parts, and accessories. Damage caused by use with other than genuine HOOVER® solutions, parts, and accessories is not covered by and may void your warranty.

GETTING STARTED

1. Remove Solution Tank from the side of the unit, then remove the cap. 
2. Follow the formula ratio chart to add cleaning formula in the Solution Tank.
3. Replace and tighten cap. Slide the tank back into the unit. The tank is secured when you feel a click.
4. Unwrap hose from unit. Select preferred tool and make sure it is attached securely. 
   NOTE: Read the directions on the HOOVER® Carpet Cleaning fluid prior to use.

CLEANING FLUID: SEE THE HOOVER SOLUTION GUIDE insert or visit Hoover. com /cleaning-solutions.

CAUTION: Not to be used for grooming a pet.
CAUTION: DO NOT USE THIS EXTRACTOR ON HARD FLOORS. USING THIS PRODUCT ON HARD FLOORS MAY SCRATCH OR DAMAGE YOUR FLOOR.

Before You Begin Cleaning
Use your Hoover upholstery and spot cleaner only if upholstery fabric is marked with a “W” (for “wet” clean) or “S/W” (for “solvent/dry” or “wet” clean). Don’t clean fabric marked “S” (“solvent/ dry” clean only). Test for colorfastness in a small, hidden area. Gently rub surface with a dampened white cloth. Wait ten minutes and check for color removal or bleed with a white paper towel.
NOTE: To prevent staining, use plastic or aluminum foil to protect wood or metal surfaces from possible water spray.
NOTE: To avoid damage to wood floors underneath area rugs or carpet, place waterproof material (e.g. plastic) underneath them before cleaning.

OPERATION

CAUTION: Do not clean over floor electrical outlets. Water will drip from the tool after use and may puddle. To avoid damage to wood and laminate flooring and to avoid potential slip hazard, after use (a) do not leave the product on wood and laminate surfaces and move to a hard surface and (b) place unit on an absorbent material (such as a towel) to soak up drips.

1. Press Red Power button on top of unit to turn ON.
2. Hold tool about 5 inches over the spot or stain. Spray a generous amount of cleaning solution over the soiled area by pressing the trigger behind the tool and scrub the stain in a back-and-forth motion.
3. To lift the stain, suction up the dirt and cleaning solution by applying downward pressure on the front of the cleaning tool and pulling towards you. Repeat as needed.
   IMPORTANT: Empty the Recovery Tank when it reaches the MAX fill line or you hear an audible change. Ensure the tank is secured before cleaning. Ensure the tank is secured before cleaning.
   For best results, pretreat stains with a HOOVER® spot treatment (see HOOVER® Cleaning Solution Guide) to help loosen and remove even the most stubborn stains. Distribute a generous amount of pretreat spray on spot, stain, or high traffic area. Always follow specific directions found on solution label. Wait 5-10 minutes before using machine.

STORAGE: Wrap cord around the cord hooks for convenient storage. Attach the plug end to the cord. For fast cord release, simply turn the cord wraps 180 degrees to the right or left.

LUBRICATION: The motor is equipped with bearings which contain sufficient lubrication for their lifetime. The addition of lubricant could cause damage. Do not add lubricant to motor bearings.

Tools and formula may vary by model.

MAINTENANCE

WARNING: To reduce the risk of personal injury – Unplug before cleaning or servicing.
WARNING: To reduce risk of fire and electric shock due to internal component damage, use only HOOVER® cleaning products intended for use with the appliance as noted.

This product contains no serviceable parts. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call customer service at 1.800.944.9200 prior to continuing use.

HOW TO CLEAN THE RECOVERY TANK

1. Press TANK RELEASE button then lift lid off for emptying and rinsing. Clean water will help remove dirt & debris from the tank. Let air dry before reinstalling. 

HOW TO CLEAN TOOLS

1. Remove the tool from the hose. Rinse hand tool under faucet. Remove the nozzle cover by unlatching the clear tab.
2. Remove Insert and rinse under faucet. 

HOW TO CLEAN HOSE

1. Remove the solution tank and fill with warm water (max 140˚F (60˚C)) to the small area fill line.
2. Remove any cleaning tool or attachment from the hose, and attach the Hose Rinse Tool to the hose. 
3. Ensure both the solution and recovery tanks are secured on unit. Turn unit on and hold the trigger for 30 seconds. The clean water will rush through the hose, effectively cleaning and removing odor-causing bacteria left in the hose. Repeat as needed. Let unit run for 5-10 seconds before turning off. 
4. Repeat process as needed and turn off the unit when hose is fully clean. Empty the recovery tank.

THERMAL PROTECTION

A thermal protector has been designed into your cleaner to protect it from overheating. When the thermal protector activates the cleaner will stop running.
If this happens proceed as follows:

1. Turn cleaner OFF and unplug it from the electrical outlet.
2. Empty Recovery Tank.
3. Inspect for any obstructions. Clear obstructions if present.
4. When cleaner is unplugged and motor cools for 30 minutes, the thermal protector will deactivate and cleaning may continue.

If the thermal protector continues to activate after following the above steps, your cleaner needs servicing.

FORMULA RATIO CHART

FORMULA RATIO CHART

IF USING HOOVER CONCENTRATE

| SMALL AREA (20 OZ)| LARGE AREA (40 OZ)
---|---|---
Water| Fill water Small Area Line (20 oz)| Fill water Large Area Line (39 oz)
HOOVER 2X Concentrated Formula| 0.5 oz| 1 oz
Clean Complements Enhancer| Up to 1 oz| Up to 1 oz
IF USING HOOVER READY-TO-USE PREMIX

Premixed Formula

|

Fill premix Small Area Line

|

Fill premix Large Area Line

Clean Complements Enhancer| Up to 1 oz| Up to 1 oz

TROUBLESHOOTING

WARNING: To reduce the risk of personal injury – Unplug before cleaning or servicing.

REPLACEMENT PARTS AND ACCESSORIES SUCH AS SOLUTIONS AVAILABLE AT HOOVER.COM. IF APPLIANCE IS NOT WORKING AS IT SHOULD, HAS BEEN DROPPED, DAMAGED, LEFT OUTDOORS, OR DROPPED INTO WATER, CALL CUSTOMER SERVICE AT 1-800-944-9200 PRIOR TO CONTINUING USE. ALWAYS IDENTIFY YOUR CLEANER BY THE COMPLETE MODEL NUMBER. (THE MODEL NUMBER APPEARS ON THE BOTTOM OF THE CLEANER.)

PROBLEM| POSSIBLE CAUSE| POSSIBLE SOLUTION|
---|---|---|---
Cleaner won’t run| 1.   Power cord not firmly plugged into outlet.

2.   Blown fuse or tripped breaker.

3.   Needs service.

| 1.   Plug unit in firmly.

2.   Check fuse or breaker in home. Replace fuse/reset breaker in home.

3.   Visit our website at www.hoover.com or call 1-800-944-9200.

|
Cleaner won’t pick-up or low suction| 1.   Recovery Tank is not installed correctly.

2.   Recovery Tank is full.

3.   Recovery Tank is clogged.

4.   Air path is clogged.

5.   Recovery Tank debris filter is clogged.

| 1.   Check placement of Recovery Tank in base of cleaner.

2.   Empty Recovery Tank.

3.   Clean Recovery Tank.

4.   Remove Hose and Flush out with Clean Water.

5.   Remove debris filter and rinse thoroughly, then replace.

|
Water escaping from Cleaner| 1.   Recovery Tank is full.

2.   Recovery Tank is not installed correctly.

3.   Solution Tank not installed properly.

| 1.   Empty Recovery Tank.

2.   Check placement of Recovery Tank in base of cleaner.

3.   Review “Getting Started” for Solution Tank Installation.

|
Cleaner won’t dispense| 1.   Solution Tank is empty.

2.   Solution Tank not installed properly.

3.   Needs service.

| 1.   Fill Solution Tank.

2.   Review “Getting Started” Solution Tank Installation.

3.   Visit our website at www.hoover.com or call 1-800-944-9200.

|
Hose nozzle will not spray after filling the Clean Water Tank or Solution Tank Container.| 1. Air is trapped in the pump and hose.| 1. Turn on the cleaner. If hose does not spray, prime the pump by lowering the hose down to the floor and hold the trigger for up to 1 minute.|
Motor noise becomes high-pitched| 1.   Recovery Tank is full.

2.   Recovery Tank is clogged.

3.   Air path is clogged.

4.   The float in the Recovery Tank has been activated.

| 1.   Empty Recovery Tank.

2.   Clean the Recovery Tank.

3.   Unclog air path.

4.   Review Cleaning the Recovery Tank.

|

References

• Vacuum Cleaners | Carpet Cleaners | Hard Floor Cleaners | Hoover
• Vacuum Cleaners | Carpet Cleaners | Hard Floor Cleaners | Hoover
• Vacuum Cleaners | Carpet Cleaners | Hard Floor Cleaners | Hoover

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