Drips For Healthcare Payers User Guide
- June 1, 2024
- Drips
Table of Contents
Drips For Healthcare Payers
Specifications
- Product Name : Drips Conversations as a Service
- Industry: Healthcare
- Outbound Strategy : Proactive, consumer-centric
- Communication Channels: SMS, scheduled calls, voicemail
- Compliance: FCC, HHS, CMS rules adherence; ISO 27001-certified
Product Usage Instructions
Introduction to Drips Conversations as a Service
Drips is a managed technology platform designed to revolutionize patient
outreach for healthcare providers. It enables real conversations with patients
using AI-powered solutions through various communication channels.
Benefits of Using Drips:
- Engage patients in real conversations
- Compliance with healthcare regulations
- Integration of conversational outbound strategy
How to Use Drips:
To effectively utilize Drips Conversations as a Service, follow these
steps:
- Integrate Drips into your existing outreach strategy.
- Create campaigns with personalized scripts for different patient interactions.
- Test campaigns using split testing for optimization.
- Analyze ongoing performance reports and make improvements accordingly.
Use Cases:
Drips excels in various patient journey scenarios:
- Acquire: Drive patient engagement in care programs with a conversion lift of 80%.
- Navigate: Build trust and support adherence with real two-way conversations.
- Activate: Improve satisfaction and appointments with higher engagement from new patients.
- Retain: Safely engage about missed bills and barriers for better retention rates.
Getting Started:
Contact Drips today to start utilizing Conversations as a Service for your
healthcare organization. Benefit from tailored AI outreach technology and
expert campaign management for optimal results.
FAQ
-
Can Drips be integrated with existing healthcare systems?
Yes, Drips can be easily integrated into existing healthcare systems to enhance patient outreach and engagement. -
How secure is the data processed through Drips?
Drips is ISO 27001-certified, ensuring information security in your marketing tech stack and compliance with industry regulations.
WHY CHOOSE DRIPS?
Drips is reinventing patient outreach using a three-pronged managed technology approach to drive results for healthcare providers.
Keep It Real
- Traditional outbound communication channels don’t allow patients to respond and engage on their terms. Drips helps healthcare organizations engage current and prospective patients in real conversations to drive better results.
- How do we do it? With AI-powered Conversations as a Service, we hold real, two-way interactions using SMS, scheduled calls, and voicemail.
Keep It Safe
From federal FCC, HHS, and CMS rules to state-level regulations, our
proprietary systems go above and beyond to help protect your reputation while
getting results. Drips works with leading legal firms to help you stay on top
of fast-changing outreach regulations. Plus, we’re ISO 27001-certified to
preserve information security in your marketing tech stack.
Keep It Easy
Drips isn’t just an outreach tool. We give you a whole team to make it easy to
integrate a conversational outbound strategy. This managed service approach
includes hands-on support with integration, campaign scripting, testing, split
testing and optimization, and ongoing reporting and improvements.
USE CASES
With the power to engage with real conversations, Drips excels in use cases across the entire patient journey.
Acquire
Drive patients to engage and participate in care programs that can improve
health outcomes.
- Enroll in condition and disease management programs
- Drive screenings and wellness visits
- Increase call center efficiency
Conversion Lift 80%
Activate
Get higher engagement from new patients to improve satisfaction and outcomes.
- Drive portal registration
- Collect payment information
- Easily schedule follow-up appointments
More Engagement 55%
Navigate
Real two-way conversations are ideal for building trust, supporting adherence,
and promoting healthier outcomes.
- Appointment reminders
- Care gap closure
- Improve medication adherence
Increased Wellness Visits 7.5%
Retain
Engage about missed bills and other barriers safely and empathetically.
- Drive bill payments and autopay
- Annual wellness visits
- Engage around CAHPS surveys
Better Retention 39%
It’s all about how you say it™
With tailored AI outreach technology, experienced campaign management
personnel, and leading-edge compliance solutions, Drips is the ideal platform
for the complex and competitive healthcare industry. Get in touch today to
start getting results with Conversations as a Service.
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>