SAMSUNG HW-S60D Soundbar User Guide

SAMSUNG HW-S60D Soundbar

Product Information

Specifications:

• Model: HW-S60D / HW-S61D
• Manufacturer: Samsung
• Power Requirements: AC power supply in compliance with specified power requirements
• Design: Class II product with no safety connection to electrical earth (ground)

Product Usage Instructions

Safety Information:
Ensure the power plug is easily accessible at all times. Do not remove the cover or back of the soundbar as there are no user-serviceable parts inside. Refer servicing to qualified personnel.

Safety Warnings:
Avoid electric shock by keeping the AC/DC Adapter flat on a table or floor. Ensure proper ventilation by placing the soundbar horizontally on a suitable base with adequate space around it. Disconnect the AC plug during thunderstorms to prevent damage from voltage peaks.

Precautions:

1. Rest the AC/DC Adapter flat to prevent malfunction due to foreign substances.
2. Check that the AC power supply meets requirements and ensure proper ventilation.
3. Disconnect the unit during thunderstorms and avoid direct sunlight or heat exposure.
4. Protect the product from moisture and strong magnetic fields. Unplug if malfunctioning.
5. Allow time for condensation to dissipate if stored in cold temperatures before use.

Frequently Asked Questions (FAQ):

• Q: Can I leave the soundbar unused for an extended period of time?
  A: It is recommended to disconnect the AC plug if leaving the unit unused for a long period to prevent damage or malfunction.

• Q: What should I do if the soundbar malfunctions?

• A: Unplug the power cable from the AC wall socket immediately and refer to the user manual for troubleshooting steps.

SAFETY INFORMATION

SAFETY WARNINGS
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER (OR BACK). NO USER-SERVICEABLE PARTS ARE INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. Refer to the table below for an explanation of symbols that may be on your Samsung product.

WARNING

• To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture.

CAUTION

• • TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF PLUG TO WIDE SLOT, FULLY INSERT.
  • This apparatus shall always be connected to a AC outlet with a protective grounding connection.
  • To disconnect the apparatus from the mains, the plug must be pulled out from the mains socket, therefore the mains plug shall be readily operable.

• • Do not expose this apparatus to dripping or splashing. Do not put objects filled with liquids, such as vases on the apparatus.
  • To turn this apparatus off completely, you must pull the power plug out of the wall socket. Consequently, the power plug must be easily and readily accessible at all times.

PRECAUTIONS

1. Make sure to rest the AC/DC Adapter flat on a table or the floor. If you place the AC/DC Adapter so that it is hanging with the AC cord input facing upwards, water or other foreign substances could enter the Adapter and cause the Adapter to malfunction.

2. Ensure that the AC power supply in your house complies with the power requirements listed on the identification sticker located on the bottom of your product. Install your product horizontally, on a suitable base (furniture), with enough space around it for ventilation (7~10 cm). Make sure the ventilation slots are not covered. Do not place the unit on amplifiers or other equipment which may become hot. This unit is designed for continuous use. To fully turn off the unit, disconnect the AC plug from the wall outlet. Unplug the unit if you intend to leave it unused for a long period.

3. During thunderstorms, disconnect the AC plug from the wall outlet. Voltage peaks due to lightning could damage the unit.

4. Do not expose the unit to direct sunlight or other heat sources. This could lead to overheating and cause the unit to malfunction.

5. Protect the product from moisture (i.e. vases), and excess heat (e.g. a fireplace) or equipment creating strong magnetic or electric fields. Unplug the power cable from the AC wall socket if the unit malfunctions. Your product is not intended for industrial use. It
   is for personal use only. Condensation may occur if your product has been stored in cold temperatures. If transporting the unit during the winter, wait approximately 2 hours or until the unit has reached room temperature before using.

6. The battery used with this product contains chemicals that are harmful to the environment. Do not dispose of the battery in the general household trash. Do not expose the battery to excess heat, direct sunlight, or fire. Do not short circuit, disassemble, or overheat the battery.
   CAUTION: Danger of explosion if the battery is replaced incorrectly. Replace only with the same or equivalent type.

CHECKING THE COMPONENTS

• Soundbar Main Unit
• Soundbar Remote Control
• Batteries
• Power Cord
• AC/DC Adapter
• HDMI Cable
• Wall Mount Guide
• Holder-Screw X 2
• Bracket-Wall Mount X 2
• Screw (M4 x L10) X 2

NOTES

• For more information about the power supply and power consumption, refer to the label attached to the product. (Label: Bottom of the Soundbar Main Unit)
• To purchase additional components or optional cables, contact a Samsung Service Centre or Samsung Customer Care.
• Design, specifications, and App screen are subject to change without prior notice.

PRODUCT OVERVIEW

Front Panel / Top Panel of the Soundbar

Bottom Panel of the Soundbar

1. DC 19V (Power Supply In)
   Connect the AC/DC power adapter.

2. SERVICE
   Connect a USB storage device to upgrade the product’s software.

3. DIGITAL AUDIO IN (OPTICAL)
   Connect to the digital (optical) output of an external device.

4. HDMI (eARC)
   Connect to the HDMI (eARC) port on a TV.

CONNECTING THE SOUNDBAR

Connecting Electrical Power

• For more information about the required electrical power and power consumption, refer to the label attached to the product. (Label: Bottom of the Soundbar Main Unit)

CONNECTING WITH A CABLE

Connecting using an HDMI Cable

Connecting using an Optical Cable (D.IN)

NOTES

• When the TV sound is not output, press the (Multi-Function) button at the top of the Soundbar or the (Source) button on the remote control to select the “TV ARC” or “eARC” mode.
• The recommended cable is an HDMI cable certified by HDMI.org.
• When you use an optical cable and the terminals have covers, be sure to remove the covers.

Using Q-Symphony Function
When the Soundbar connects to a Samsung TV that supports the Q-Symphony function, you can play the sound simultaneously through the Soundbar and the TV. If you use the Q-Symphony function, the surround sound played on the TV allows you to enjoy a richer, more three-dimensional surround sound effect. When the Soundbar is connected, the “Q-Symphony” menu appears on the TV. (The message displayed may differ with the TV model.) Settings ( ) → All Settings ( )→ Sound → Sound Output

USING A WIRELESS CONNECTION

Connecting via Bluetooth

Connecting via Wi-Fi (Wireless Network)
To connect a Soundbar to a mobile device via a wireless network (Wi-Fi), the SmartThings app is required.

1. Connect your mobile device (smartphone, tablet, etc.) to the Wi-Fi network the TV is connected to.
2. Install and launch the SmartThings app on your mobile device (smartphone, tablet, etc.).
3. Follow the instructions in the app screen on the mobile device to connect the Soundbar to your Wi-Fi network.

TROUBLESHOOTING

Before seeking assistance, check the following.

• The soundbar does not turn on.
  • Check whether the power cord of the Soundbar is correctly inserted into the outlet.
• Soundbar works erratically.
  • After removing the power cord, insert it again.
  • Power cycle the external device and try again.
  • If there is no signal, the Soundbar automatically turns off after a certain period. Turn on the power.
• Remote control does not work.
  • Point the remote directly at the Soundbar.
  • Replace the batteries with new ones.
• The red LED indicator light on the soundbar stays on.
  • The microphone is turned off. Turn on the microphone.
• The Soundbar does not output any sound.
  • The volume of the Soundbar is too low or muted. Adjust the volume.
  • When any external device (STB, Bluetooth device, mobile device, etc.) is connected, adjust the volume of the external device.
  • For sound output of the TV, select Soundbar. (Samsung TV: Home ( ) → Menu → Settings ( ) → All Settings ( ****) → Sound → Sound Output → Select Soundbar)
  • Remove the cable from the Soundbar and then reconnect it.
• If the TV is not connected via HDMI (eARC).
  • Check whether the HDMI cable is correctly connected to the eARC terminal.
  • Connection may not be possible due to the connected external device (set-top box, game console, etc.). Directly connect the Soundbar.
  • HDMI-CEC may not be activated on the TV. Turn on the CEC on the TV menu. (Samsung TV: Home ( ) → Menu → Settings ( ) → All Settings ( ****) → Connection → External Device Manager → Anynet+ (HDMI-CEC) ON)
• The Soundbar will not connect via Bluetooth.
  • When connecting a new device, switch to Bluetooth Pairing for connection. (Press the PAIR button on the remote control or press the (Mic On/Off) button on the body for at least 5 seconds.)
  • Reconnect it after removing the Bluetooth speaker list on the device to connect. (Samsung TV: Home ( ) → Menu → Settings ( ) → All Settings ( ****) → Sound → Sound Output → Bluetooth Speaker List)
• The sound drops out when connected via Bluetooth.
  • Some devices can cause radio interference if they are located too close to the Soundbar. e. g. microwaves, wireless routers, etc.
  • If your device that is connected via Bluetooth moves too far away from the Soundbar, it may cause the sound to drop out. Move the device closer to the Soundbar.
  • If a part of your body is in contact with the Bluetooth transceiver or the product is installed on metal furniture, the sound may drop out. Check the installation environment and conditions for use.
• Unable to connect to Wi-Fi.
  • Make sure the wireless router is turned on and then reconnect the wireless router after rebooting.
  • The Soundbar will not connect if the wireless signal is too weak. Try moving the router closer to the Soundbar, or eliminating any obstacles that are between the Soundbar and the router, if possible.
• The Soundbar does not turn on automatically with the TV.
  • When you turn off the Soundbar while watching TV, power synchronization with the TV is disabled. First turn off the TV.

IMPORTANT NOTES ABOUT SERVICE

• Figures and illustrations in this User Manual are provided for reference only and may differ from actual product appearance.
• An administration fee may be charged if either
  • (a) an engineer is called out at your request and there is no defect with the product (i.e. where the user manual has not been read)
  • (b) you bring the unit to a repair centre and there is no defect with the product (i.e. where the user manual has not been read).
• You will be informed of the administration fee amount before a technician visits.

SPECIFICATIONS AND GUIDE

Specifications

• Model Name HW-S60D / HW-S61D
• Weight 2.7 kg
• Dimensions (W x H x D) 670.0 x 62.0 x 105.0 mm
• Operating Temperature Range +10 °C to +40 °C
• Operating Humidity Range 10 % to 80 %, non-condensing
• Storage Temperature Range -20 °C to +45 °C
• Storage Humidity Range 5 % to 95 %, non-condensing
• AMPLIFIER Rated Output power 200W
• Supported play formats
  • Dolby 5.1ch / Dolby Digital Plus / Dolby TRUE HD /
  • Dolby ATMOS / DTS 5.1ch / LPCM 8ch
• NOTES
  • Samsung Electronics Co., Ltd reserves the right to change the specifications without notice.
  • Weight and dimensions are approximate.

Precaution: The Soundbar will restart automatically if you turn on/turn off Wi-Fi or Bluetooth.

• Overall Standby Power Consumption (W) 2.0W

• Wi-Fi Port deactivation method
  Press the CH LEVEL button on the remote control of the Soundbar for 30 seconds to turn Wi-Fi On / Off.

• Bluetooth Port deactivation method
  Press the TONE CONTROL button on the remote control of the Soundbar for 30 seconds to turn Bluetooth On / Off.

Hereby, Samsung declares that this radio equipment is in compliance with Directive 2014/53/EU and the relevant UK statutory requirements. The full text of the declaration of conformity is available at the following internet address: http://www.samsung.com go to Support and enter the model name. This equipment may be operated in all EU countries and in the UK. The 5GHz WLAN(Wi- Fi or SRD) function of this equipment may only be operated indoors.

WIRELESS DEVICE OUTPUT POWER
RF max transmitter power

• 100mW at 2.4GHz-2.4835GHz
• 200mW at 5.15GHz-5.25GHz & 5.47GHz-5.725GHz,
• 100mW at 5.25GHz-5.35GHz
• 25mW at 5.725GHz-5.875GHz

[ENERGY STAR]
ENERGY STAR qualified model only

• Your Samsung product is ENERGY STAR qualified in its factory default setting. Change to certain features, settings and functionality in this product can change the power consumption, possibly beyond the limits required for ENERGY STAR qualification.
• Environmental Protection Agency and Department of Energy. ENERGY STAR is a joint program of the Government agencies, designed to promote energy efficient products and practices.

Refer to www.energystar.gov for more information of the ENERGY STAR Program.

ENERGY STAR qualified model only (The other models)

• As an ENERGY STAR Partner, Samsung has determined that this product or product models meets the ENERGY STAR guideline for energy efficiency.

[Correct disposal of batteries in this product] (Applicable in countries with separate collection systems)
This marking on the battery, manual or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life. Where marked, the chemical symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium or lead above the reference levels in EC Directive 2006/66. If batteries are not properly disposed of, these substances can cause harm to human health or the environment. To protect natural resources and to promote material reuse, please separate batteries from other types of waste and recycle them through your local, free battery return system.

Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in countries with separate collection systems)
This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources. Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling. Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal. For information on Samsung’s environmental commitments and product specific regulatory obligations e.g. REACH, WEEE, Batteries, visit: www.samsung.com/uk/aboutsamsung/sustainability/environment/our- commitment/data/

COMMISSION REGULATION (EU) 2019/1782 Ecodesign requirements for external power supplies: www.samsung.com/global/ecodesign_component

© 2024 Samsung Electronics Co., Ltd. All rights reserved.
Contact SAMSUNG WORLD WIDE
If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care Centre.

www.samsung.com/uk/support
IRELAND (EIRE)| 0818 717100| www.samsung.com/ie/support
GERMANY| 06196 77 555 77| www.samsung.com/de/support
FRANCE| 01 48 63 00 00| www.samsung.com/fr/support
ITALIA| 800-SAMSUNG (800.7267864)| www.samsung.com/it/support
SPAIN| 91 175 00 15| www.samsung.com/es/support
PORTUGAL| 210 608 098

Chamada para a rede fixa nacional

Dias úteis das 9h às 20h

| www.samsung.com/pt/support
LUXEMBURG| 261 03 710| www.samsung.com/be_fr/support
NETHERLANDS| 088 90 90 100| www.samsung.com/nl/support
BELGIUM| 02-201-24-18| www.samsung.com/be/support (Dutch) www.samsung.com/be_fr/support (French)
NORWAY| 21629099| www.samsung.com/no/support
DENMARK| 707 019 70| www.samsung.com/dk/support
FINLAND| 030-6227 515| www.samsung.com/fi/support
SWEDEN| 0771-400 300| www.samsung.com/se/support
POLAND| 801-172-678*

• (opłata według taryfy operatora)

| http://www.samsung.com/pl/ support/
HUNGARY| 0680SAMSUNG (0680-726-7864)| www.samsung.com/hu/support
AUSTRIA| 0800 72 67 864 (0800-SAMSUNG)| www.samsung.com/at/support
SWITZERLAND| 0800 726 786| www.samsung.com/ch/support (German) www.samsung.com/ch_fr/support (French)
CZECH| 800 – SAMSUNG (800-726786)| www.samsung.com/cz/support
Country/ Region| Samsung Service Centre| Web Site
---|---|---
SLOVAKIA| 0800 – SAMSUNG (0800-726 786)| www.samsung.com/sk/support
CROATIA| 072 726 786| www.samsung.com/hr/support
BOSNIA| 055 233 999| www.samsung.com/support
NORTH MACEDONIA| 023 207 777| www.samsung.com/mk/support
MONTENEGRO| 020 405 888| www.samsung.com/support
SLOVENIA| 080 697 267 (brezplačna številka)| www.samsung.com/si/support
SERBIA| 011 321 6899| www.samsung.com/rs/support
KOSOVO| 038 40 30 90| www.samsung.com/support
ALBANIA| 045 620 202| www.samsung.com/al/support
BULGARIA| 0800 111 31 – Безплатен за всички оператори *3000 – Цена на един градски разговор или според тарифата на мобилният оператор 09:00 до 18:00 – Понеделник до Петък| www.samsung.com/bg/support
ROMANIA| 0800872678 – Apel gratuit

*8000 – Apel tarifat în reţea

Program Call Center Luni – Vineri: 9 AM – 6 PM

| www.samsung.com/ro/support
CYPRUS| 8009 4000 only from landline, toll free| www.samsung.com/gr/support
GREECE| 80111-SAMSUNG (80111 726 7864) from mobile and land line (+30) 210 6897691 from mobile and land line
LITHUANIA| 8-800-77777| www.samsung.com/lt/support
LATVIA| 8000-7267| www.samsung.com/lv/support
ESTONIA| 800-7267| www.samsung.com/ee/support

You can access the User guide on Samsung’s on-line customer support centre by scanning the QR code. To see the manual on your PC or mobile device, download the manual in document format from Samsung’s website. (http://www.samsung.com/support)

References

• HDMI Licensing Administrator, Inc.
• Homepage | ENERGY STAR
• Samsung US | Mobile | TV | Home Electronics | Home Appliances | Samsung US
• Ndihma dhe mbështetja për produktet | Samsung Albania
• Hilfe & Support für Produkte | Samsung Österreich
• Помощ и поддръжка за продукти | Samsung България
• Hilfe und Support für Samsung Produkte | Samsung DE
• Produkt Hjælp & Support | Samsung DK
• Toodete abi ja tugi | Samsung EE
• Ayuda y soporte del producto | Samsung ES
• Aide et assistance produit | Samsung France
• SAMSUNG
• Βοήθεια και υποστήριξη προϊόντων | Samsung Greece
• Pomoć i podrška za proizvode | Samsung Hrvatska
• Product Help & Support | Samsung Ireland
• Aiuto e servizio di assistenza per i prodotti | Samsung Italia
• Produktų pagalba ir palaikymas | Samsung Lietuva
• Ar produktiem saistīta palīdzība un atbalsts | Samsung Latvija
• Помош и поддршка за производи | Samsung Северна Македонија
• Samsung Polska | Sklep online | Smartfony, TV, sprzęt AGD
• Ajuda e assistência técnica do produto | Samsung Portugal
• Pomoć i podrška za proizvode | Samsung Srbija
• Produktdesign och Support | Samsung Sverige
• Pomoč in podpora za izdelek | Samsung Slovenija
• Support Home | Official Samsung Support US

Read User Manual Online (PDF format)

Download This Manual (PDF format)

Download this manual  >>