hp DeskJet 2800e All in One series Printer User Guide

hp DeskJet 2800e All in One series Printer

Specifications:

• Product: HP DeskJet 2800e All-in-One series
• Printer features: Input tray, Scanner lid, Control panel, Ink access door, Output tray, Output tray extender, Power connection, USB port

Product Usage Instructions:

Control Panel Functions:

• Power button: Press to turn the printer on/off.
• Ink Alert light: Indicates low ink or cartridge problems.
• Cancel button: Press to stop the current operation.
• Resume button/light: Press when lit to continue a job.
• Information button/light: Press to print a summary of printer settings and status.
• Wireless button/light: Indicates wireless connection status.
• Color Copy button: Press to start a color copy job.
• Black and White Copy button: Press to start a black-and-white copy job. To increase the number of copies, press the desired button multiple times.

Error Codes and Solutions:

replace it.
E1| Paper size mismatch| A larger paper is required. Load the correct size or adjust print
settings.

Paper Jam Cleanout:

To clear a jam manually:

1. Turn off the printer.
2. Lower the input tray, close the output tray extender, and push closed the output tray.
3. Turn the printer over. Locate the cleanout door on the bottom of the printer. Pull both tabs on the door to open it.
4. Remove the jam.
5. Close the cleanout door until both latches snap into place. Return the printer to its normal position and power it on.

Help and Tips for Wi-Fi and Connectivity:
If the software is unable to find your printer during setup, follow these steps:

• Reset Wi-Fi (setup mode):
  • If the blue Wi-Fi light is not blinking during initial setup, follow specific steps to enter Wi-Fi setup mode.
  • If Wi-Fi disconnects during use, reconnect the printer to the network by turning it off and on again.

Frequently Asked Questions (FAQ):

• Q: Why is the printer showing an error code E4 (Paper jam)?
  A: Error code E4 indicates a paper jam. Follow the paper jam cleanout instructions provided in the manual to resolve this issue.

• Q: How can I check the ink levels on my HP DeskJet 2800e printer?
  A: Use the Information button on the control panel to print a summary of printer settings and status, including estimated ink levels.

Printer Features

1. Input tray
2. Scanner lid
3. Control panel
4. Ink access door
5. Output tray
6. Output tray extender
7. Power connection
8. USB port. See note below

Do not use USB for setup
This printer has a label covering the USB port to encourage network connection. To use all the available features of this printer, complete setup using HP software and an Internet connection. After setup, you can print using a USB cable if needed.

Control Panel

• Power button
  Press to turn printer on/off.

• Ink Alert light
  Indicates low ink or cartridge problems.

• Cancel button
  Press to stop current operation.

• Resume button/light
  Press when lit to continue a job.

• Information button/light
  Press to print a summary of printer settings and status.

• Wireless button/light
  Indicates wireless connection status. Connected when light is solid blue. Blinks when printer is disconnected or in setup mode.

• Color Copy button
  Press to start a color copy job.

• Black and White Copy button
  Press to start a black-and-white copy job.
  Note: To increase number of copies, press the desired button multiple times.

Display icons

Error codes and busy state

Paper jam cleanout

Press to clear the jam automatically. To clear a jam manually:

1. Turn off the printer.
2. Lower the input tray, close the output tray extender, and push closed the output tray.
3. Turn the printer over. Locate the cleanout door on the bottom of the printer. Pull both tabs on the door to open it.
4. Remove the jam.
5. Close the cleanout door until both latches snap into place. Return the printer to its normal position and power on.

Help and tips for Wi-Fi and connectivity

If the software is unable to find your printer during setup, check the following conditions to resolve the issue.

Reset Wi-Fi (setup mode)

• During initial setup: If the blue Wi-Fi light is not blinking, the printer might not be in Wi-Fi setup mode.Follow the steps below.
• During printer use, Wi-Fi disconnects: If the blue Wi-Fi light is off, reconnect the printer to the network. Turn the printer off and on again. If the printer doesn’t automatically reconnect, follow the steps below.

Reset Wi-Fi

1. Press and at the same time. Watch for the Power button to briefly flash, then release the buttons. The Wireless light will blink blue.
2. Wait for one minute. Close and reopen HP software and then try connecting again.

Printer hardware setup information

Follow the instructions in the HP software for easy setup. Visit 123.hp.com to install the software.

Load paper

1. Pull up to reveal the paper tray. Slide open the guide.
2. Load a Letter or A4 paper and adjust the guide.
3. Open the output tray.
4. Pull open the output tray extender.

Install cartridges

1. Open the ink access door.

2. Remove the protective tape on both cartridges.
   Caution: Do not touch the contacts under the tape.

3. Rotate the cartridges so the taller end faces towards the printer. Insert the cartridges and click into place.

4. Close the ink access door.

Help and Support

For printer troubleshooting and videos, visit the HP support site. Enter your model name to find the printer.

hp.com/support

The information contained herein is subject to change without notice.

© Copyright 2023 HP Development Company, L.P.

Printed in China.

References

• 123.hp.com - HP Smart
• hp.com/support

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