Hiresc HSW Series Electric Fireplace User Manual

Hiresc HSW Series Electric Fireplace

Product Information

Specifications

• Brand: Hiresc
• Email:support@hiresc.com
• Model: HSW-50HSW-60
• Type: Wall Mounted Electric Fireplace
• Power: AC 110-120V 60Hz
• Heating Levels: 750W/1500W

Product Usage Instructions

Parts and Hardware

Ensure all parts and hardware are present before beginning installation. Refer to the parts list provided in the manual.

Tools Required

• Phillips screwdriver
• Stud finder
• Level
• Tape measure
• Electric drill
• Wood drill bit

Unpacking and Setup

Follow the unpacking instructions provided in the manual. Ensure all parts are accounted for and contact technical support if any parts are missing.

Wiring

The HSW series electric fireplace should be plugged into a grounded 3-prong outlet. Test the fireplace before installation to ensure proper operation. Follow the specific testing instructions provided in the manual.

Prong Outlet Installation

• Only use the fireplace on a 110V AC, 7.5-Amp grounded circuit.
• Avoid overloading the circuit and unplug other appliances on the same circuit if the fireplace trips the breaker.
• Do not plug other appliances into the same circuit as the fireplace.

FAQ – Friendly FAQ

Q: What should I do if parts are missing from the box?

• A: Contact technical support for replacement parts.

Q: How do I test the fireplace before installation?

• A: Follow the testing instructions provided in the manual to ensure proper operation.
• WARNING Read and understand this entire owner’s manual including all safety information, before plugging in or using this product. Failure to do so could result in fire, electric shock, or serious personal injury.
• CAUTION Keep this owner’s manual for future reference. If you sell or give this product away, make sure this manual accompanies this product.

IMPORTANT SAFETY INFORMATION WARNING

THIS FIREPLACE IS HOT WHEN IN OPERATION AND CAN CAUSE SEVERE BURNS

• Do not operate the fireplace before reading and understanding the operation instructions. Failure to operate the fireplace according to operation instructions could cause fire or injury.
• Risk of burns. This fireplace is HOT when in operation and the heating element is ON. Power to the fireplace should be turned off and the fireplace allowed to cool before servicing.
• To disconnect the power to the fireplace, turn controls off, then remove the plug from the outlet.
• Do not install damaged or incomplete, or substitute components.
• Young children should be carefully supervised when they are in the same room with a fireplace. Toddlers, young children, and others may be susceptible to accidental contact burns. A physical barrier is recommended if there are at-risk individuals in the house. To restrict access to the fireplace, install an adjustable safety gate to keep toddlers, young children, and other at-risk individuals away from the fireplace and hot surfaces.
• Clothing and other flammable materials should not be placed on or near the fireplace.
• Due to high temperatures, the fireplace should be located out of traffic and away from furniture and draperies.
• Ensure that you have incorporated adequate safety measures to protect infants/toddlers from touching hot surfaces.
• The control compartments, circulating blower, and its passageway must be kept clean.
• Under no circumstances should this fireplace be modified.
• Do not use the fireplace if any part has been underwater.
• Do not operate the fireplace with the glass panel removed, cracked, or broken.
• Keep the packaging material out of the reach of children. As with all plastic bags, these are not toys and should be kept away from children and infants.
• Servicing should only be done while the fireplace is disconnected from the power outlet. Unplug the fireplace if not being used for an extended period.
• Do not operate this fireplace with a damaged cord or plug after the fireplace malfunctions, has been dropped, or damaged in any manner.
• Do not use outdoors.
• Never locate a fireplace where it may fall into a bathtub or other water container.
• Do not run the cord under the carpeting. Do not cover the cord with throw rugs, runners, or the like. Arrange the cord away from the traffic area so that it will not be tripped over.
• Connect to properly grounded outlets only.
• Do not insert foreign objects into any ventilation or exhaust opening as this may cause an electric shock, fire, or damage to the fireplace.
• To prevent a possible fire, do not block the air intake or exhaust in any manner. Do not use on soft surfaces, like a carpet, where openings may be blocked.
• Ensure clearances to combustibles are maintained when building a mantel or shelves above the fireplace.
• Elevated temperatures on the wall or in the air in the fireplace can cause melting, discoloration or damage to the decorations, a TV or other electronic components.

Parts and Hardware

Tools Required

• Phillips screwdriver
• Stud finder
• Level
• Tape measure
• Electric drill
• Wood drill bit

Unpacking and Setup

Unpacking Instructions

• Remove all parts and hardware from the carton and place them on a clean, soft, dry surface.
• Check the parts list to make sure no parts are missing. If parts are missing, please contact technical support for replacement parts.
• NOTE: Dispose of plastic bags, as they may cause choking hazards in young children. Do not let children play with plastic bags.

BOX CONTENTS

Wiring

The HSW series recessed fireplace can be plugged into a grounded 3-prong outlet.

Testing the Fireplace Before Installation

• Before installing the fireplace, test the fireplace to make sure that it operates properly. Due to the motor, the fire will make a slight noise when in operation
• The remote will need syncing to the fire unit. This can be done in either of two ways.

1. when plugging the fire in for the first time you need to use the remote rather than the buttons on the unit. When first plugged in you should see an orange light come on and whilst this is on you tap the red power button at the top of the remote several times and this will sync the remote. If the fire is already plugged in – you can unplug the fire, leave the fire off for 20 seconds, and try the above again. OR
2. When the fire is plugged in turn on the fire using the red button on the fire. Then whilst the fire is on hold down the red button on the unit for 3-4 seconds this should bring the orange light on and then tap the red power button at the top of the remote several times to sync.

Prong Outlet Installation

• Only use this fireplace on a 110V AC, 7.5-Amp grounded circuit. Never overload the circuit. If this fireplace trips the circuit breaker, unplug all other appliances on the same circuit before the next use.
• Avoid plugging other appliances into the same circuit as this fireplace.
• Always check the fireplace plug and connections before each use.
• Never plug this fireplace into an outlet that is cracked or has any loose wires or connections. Plugging this fireplace into a faulty outlet could result in the outlet overheating or catching fire.
• Make sure this plug fits securely into the outlet. Faulty wall outlet connections or loose plugs can cause the outlet to overheat.
• If the outlet or faceplate is hot, discontinue use immediately and have a qualified electrician inspect and/or replace the faulty outlet.

Power Data

Installation

WARNINGS

• We would always recommend that you employ an experienced, qualified installer when fitting such products.
• Each installation will vary and specialist expertise is often required to conduct the building work. Giatalia / Your retailer therefore bears no responsibility or liability for any incorrectly installed fires.
• Due to high temperatures, keep the fireplace out of high-traffic locations.
• Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least 1M away from the front of the fireplace.
• Never install the fireplace where it may fall into a bathtub or other body of water.
• Wear safety gloves and safety glasses for protection during installation. Broken glass may cause injury or harm.
• Prevent contact with loose insulation. Do not install the fireplace against a vapor barrier or exposed insulation.
• Do not expose the fireplace to the elements (rain, etc).

Choosing Installation Location

Choosing Wall Location

• Measure wall location to ensure that fireplace will fit on desired wall location.

Minimum clearances (measurements taken from front of glass panel):

Bottom of Fireplace to Floor: 150mm| Top of Fireplace: 200mm to the mantel
---|---
Sides of Fireplace: 0mm| Top of Fireplace: 200mm to TV
Back of Fireplace: 0mm| Top of Fireplace: 200mm to ceiling

• Select a location that is not prone to moisture and is located at least 1000mm away from combustible materials such as curtains, drapes, furniture, bedding, or other combustible materials.

How to remove the glass panel

1. Lift the glass panel until it separates from the lower glass slot and moves away from the fireplace.

Recessed Installation

• Due to the many different finish materials used on walls, it is highly recommended that you consult your local builder before you install this fireplace on the wall.
• Select a location that is not prone to moisture and is located at least 1000mm away from combustible materials such as curtains, drapes, furniture, bedding, or other combustible materials.
• To avoid the possibility of exposed insulation or vapor barrier coming in contact with the fireplace, it is recommended that the walls of the fireplace enclosure be “finished” (ie. Sheetrock, drywall, etc) as you would finish any other outside wall of your home. This will ensure that clearance to combustibles is maintained within the wall cavity.
• Never install a fireplace into load-bearing walls. When recessing fireplace in a wall, recess into non-load bearing walls ONLY!

Instructions:

1. Choose a location on the wall to install the fireplace.
2. Make an opening in the wall based on a metal firebox

Fire Dimensions

Installation Overview

• The HSW Series Electric Fireplace can be installed in two different configurations:

Recessed Installation

• Prepare the framed opening according to the Rough Opening Dimensions chart. Provide a 110Vac 13amp circuit for wire installation at the top right of the framed opening.
• Install the L metal mounting bracket onto the top of the fireplace using the provided screws and secure it to the excavated wall
• The fireplace is fully recessed into the wall.
• Install the front panel. Find the J-shaped hook on the back, hang it diagonally upwards into the hanging hole, and then hang the panel vertically downwards.
• CAUTION! Two adults are recommended for the installation of the glass front. Use caution when handling glass. Failure to do so could result in personal injury or property damage.
• Note: Make sure the glass is fully attached to the Fireplace

Wall Mounted Installation (Optional):

• Locate the mounting bracket on the wall in the desired location of the appliance.
• Level the bracket, then mark its location on the wall, including a marking for each of the fastener holes in the bracket.
• Punch holes in the marked areas on the wall and insert the wall anchor into the hole on the wall. Gently tap the anchors with a hammer until they are flush with the wall.
• Install the hook upwards and attach the bracket to the masonry anchor with screwsHang appliance on the mounting bracket.
• Align the slots on the back of the appliance with the hooks on the top two corners of the bracket. Hang the appliance and pull it down to ensure the hooks are fully engaged.
• Warning! There is a risk of damage or personal injury! Do not use masonry anchors on concrete block walls or hollow walls wrapped with wood, gypsum wall panels, dry walls, or other materials.

Installing the Crystal Ember

• Once the fireplace is installed in the wall, place crystal media stones in the fireplace.

Installing the Crystal Embers

• Carefully place crystal embers on a plastic strip. Apply an even layer from side to side. Randomly place the crystals on top of the crystals to add an extra dimension to the ember bed.

Reinstalling the Glass Panel

1. Once completed installing crystal embers or fire log, you are now ready to reinstall the glass panel.
2. Use a suction cup to suck the middle position of the glass, lift it diagonally upwards, and place it in the glass slot above the fireplace
3. Align the glass panel with the glass slot below the fireplace, place the glass panel back into the fireplace, and then push the glass panel into place.

• Your HSW Series fireplace is now ready for use!

Operating Fireplace

• Once the fireplace has been plugged into a grounded outlet, the fireplace is now ready for operation. Ensure that the house circuit breakers for the power supply are turned on.

Power

• Plug the power cable into a 110v 7.5 amp grounded outlet. Make sure the outlet is in good condition and that the plug is not loose. NEVER exceed the maximum amperage for the circuit. DO NOT plug other appliances into the same circuit.

Methods of Operation

• This electric fireplace can be operated by the CONTROL PANEL, located in the upper right-hand corner of the fireplace, or by the WIRELESS REMOTE CONTROL. The operation and functions of both methods are the same.

Control Panel

Wireless Remote Control

Method of Operation

Control Panel Functions

Wireless Remote Control Functions

Remote Control Operation

• This remote control uses 1 CR2025 batteries
• To improve the operation of the remote control, aim the remote control at the front of the fireplace.
• DO NOT PRESS the buttons too quickly. Give the unit time to respond to each command.
• NOTICE: NEVER dispose of batteries in fire. Failure to observe this precaution may result in an explosion. Dispose of batteries at your local hazardous material processing center.

Care and Maintenance

Cleaning

• ALWAYS turn the heater OFF and unplug the power cord from the outlet before cleaning, performing maintenance, or moving the fireplace. Failure to do so could result in electric shock, fire, or personal injury.
• NEVER immerse in water or spray with water. Doing so could result in electric shock, fire, or personal injury.

Metal:

• Buff using a soft cloth, slightly dampened with a citrus oil-based product.
• DO NOT use brass polish or household cleaners, as these products will damage the metal trim.

Glass:

• Use a good quality glass cleaner sprayed onto a cloth or towel. Dry thoroughly with a paper towel or lint-free cloth.
• NEVER use abrasive cleansers, liquid sprays, or any cleaner that could scratch the surface.

Vents:

• Use a vacuum or duster to remove dust and dirt from the heater and vent areas.

Plastic:

• Wipe gently with a slightly damp cloth and a mild solution of dish soap and warm water.
• NEVER use abrasive cleansers, liquid sprays, or any cleaner that could scratch the surface.

Maintenance

• RISK OF ELECTRIC SHOCK! DO NOT OPEN any panels. No user-serviceable parts inside!
• ALWAYS turn the heater OFF and unplug the power cord from the outlet before cleaning, performing maintenance, or moving the fireplace. Failure to do so could result in electric shock, fire, or personal injury.

Electrical and Moving Parts:

• The fan motors are lubricated at the factory and will not require lubrication.
• Electrical components are integrated into the fireplace and are not serviceable by the customer.

Storage:

• Store the fireplace in a clean, dry place when not in use.

Friendly FAQ

How much temperature can this fireplace be adjusted?

the temperature of the fireplace can be adjusted from 62℉-82℉ or 17℃-27℃

What is an acceptable heating distance?

If you would like to feel the heat in front of you, 1.5 meters is great, but if you want to sit without feeling the heat, 2.5 meters is perfect.

How to remove the panel to add crystals?

Friendly reminder The screw is located in the recess at the front of the glass

• it is on the left side of the hole. Then, you can lift the glass to add exquisite crystals

What distance can the remote be used from the fireplace?

The optimal distance for the remote control is within 6 meters.

Is this electric fireplace rated for use in bathrooms and outdoor?

This electric fireplace cannot be used in the bathroom and outdoors.

Can this electric fireplace use the heat without the flames？

Surely, the heating and flame functions are separate, they can be turned on/off separately or together

Will this electric fireplace be quiet when heated?

Yes, Less than 28db, So silent heating, brings your family comfortable sleep.

How to Clean the electric fireplace？

Our User manual for the electric fireplace has shown in detail the operation of cleaning the fireplace. Including metal, glass, vent, and plastic.

Do you have 220V Electric Fireplace model?

No, we do not produce an electric fireplace that is 220V.

Is this fireplace cool to the touch when opening heating modes?

When our Electric Fireplace operates the heat, the air outlet is hot, and other places are cool.

Contact us ASAP

• DO NOT RETURN TO STORE
• Please Email us at: support@hiresc.com

Warranty

• Our electric fireplaces are to be free of defects in material and workmanship for one year from the date of purchase.
• This warranty only covers manufacturing faults.
• This warranty does not cover damages, accidents, lack of maintenance, abuse, or neglect.
• The warranty does not cover paint scratches, cosmetic blemishes, dents, corrosion, or other normal wear and tear associated with the fireplace.
• Damage to the fire or other components due to water, weather damage, long periods of dampness, or condensation.
• Damaging chemicals or cleaners are not covered under warranty.
• This warranty does not cover the breakage of the fireplace glass panel.
• www.hiresc.com

Documents / Resources

| Hiresc HSW Series Electric Fireplace [pdf] User Manual
HSW-50, HSW-60, HSW Series Electric Fireplace, HSW Series, Electric Fireplace, Fireplace
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References

• HIRESC

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