GIGABYTE GS27QX Gaming Monitor User Guide

GIGABYTE GS27QX Gaming Monitor

Copyright

© 2023 GIGA-BYTE TECHNOLOGY CO., LTD. All rights reserved.
The trademarks mentioned in this manual are legally registered to their respective owners.

Disclaimer

Information in this manual is protected by copyright laws and is the property of GIGABYTE.
Changes to the specifications and features in this manual may be made by GIGABYTE without prior notice.
No part of this manual may be reproduced, copied, translated, transmitted, or published in any form or by any means without GIGABYTE’s prior written permission.

• In order to assist in the use of this monitor, carefully read the User Guide.
• For more information, check on our website at: https://www.gigabyte.com

The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI Trade Dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

INTRODUCTION

Package Contents

The following items come with your packaging box. If any of them is missing, please contact your local dealer.

• Monitor

• Monitor Base

• Power Cable

• Stand

• DP Cable

• Quick Start Guide

• Warranty Card

Note : Please keep the packaging box and packing materials for possible transportation of the monitor.

Product Overview

Front View

1. Power LED
2. Control button
   

Rear View

1. HDMI ports (x2)
2. DisplayPort
3. Headphone jack
4. AC IN jack
   

GETTING STARTED

Installing the Stand Base

1. Position the monitor face down on a flat surface with its protective foam underneath and with its Styrofoam bag covered.

2. Fit the stand riser and stand base together with a coin, a screwdriver, or the pull ring attached on the stand base.
   

3. Tear apart the Styrofoam bag. Fit the stand riser to the groove on the back of the monitor. Push the stand until it snaps into place.

4. Take the monitor from the protective foam by holding its stand riser. Place it upright on a table.
   

Cable Management

1. Take out the cable clip from the EPS.
   

2. Snap the cable clip into the stand, then pass the power cord and the cable through the cable clip in the stand to connect them to the monitor.
   

Adjusting the Viewing Angle

1. Place one hand on the base to prevent the monitor from tipping over during the adjustment.
2. Place the other hand on the top-center of the screen and apply forward or backward pressure to adjust the angle to the desired viewing angle (-5° to 20°).
   

Installing a Wall-Mount Bracket (Optional)

Use only 100 x 100 mm compliant wall mount kit. Install the wall mount according to the manufacturer’s instructions.

1. Position the monitor face down with its protective foam or with a nonabrasive cloth underneath.
2. Align the wall-mount bracket installation holes with the screw holes on the back of the monitor.
3. Use the screws to secure the bracket in place.
   
   

Note : To mount the monitor on the wall, refer to the installation guide that is included in the wall-mount bracket kit.

USING THE DEVICE

Turning the Power On/Off

Make sure the power switch next to the AC power input jack is switched to ON.

Power On

1. Connect one end of the power cable to the AC IN jack at the rear of the monitor.
2. Connect other end of the power cable to a power outlet.
3. Press the Control button to turn on the monitor. The Power LED will light in white, indicating the monitor is ready to use.
   

Power Off

Press the Control button for 2 seconds to turn off the monitor.

Note : When the Main menu appears on the screen, you can also turn off the monitor by moving the Control button down ( ).

Selecting the Input Source

1. Move the Control button right ( ) to enter the Input menu.
2. Move the Control button center ( ) to select the desired input source. Then press the Control button to confirm.
   

OPERATIONS

Quick Menu

Hot Key

By default, the Control button has been assigned with the specific function.
Note : To change the preset hot key function, refer to the “Quick Switch”.

To access the hot key function, do the following:

• Move the Control button up ( ) to enter the Black Equalizer menu. Move the Control button up/down ( ) to adjust the setting and press the Control button to confirm.
  

• Move the Control button down ( ) to enter the Picture Mode menu.
  Move the Control button center ( ) to select the desired option and press the Control button to confirm.
  

• Move the Control button left ( ) to enter the Crosshair menu.
  Move the Control button up/down ( ) to select the desired option and press the Control button to confirm.
  

• Move the Control button right ( ) to enter the Input menu. Refer to the “Selecting the Input Source” section.

Note : To close the menu, move the Control button left ( ).

Function Key Guide

• Press the Control button to display the Main menu.
  

Then use the Control button to select the desired function and configure the related settings.

Game Assist

• When the Main menu appears on the screen, move the Control button right ( ) to enter the Game Assist menu.
  

• Game INFO: Configure the FPS (First Person Shooting) game related settings.
  √ Select Gaming Timer to select countdown timer mode. To disable this function, set the setting to OFF.
  √ Select Refresh Rate to enable/disable real-time refresh rate setting.
  √ Select Info Location to specify the location of the information to be shown on the screen.
  

• Display Alignment : When the function is enabled, it displays the alignment lines on the four sides of the screen, providing handy tool for you to line up multiple monitors perfectly.

Configure the Device Settings

When the Main menu appears on the screen, move the Control button up ( ) to enter the Settings menu.
Note : Use the Control button to navigate through the menu and make adjustments.

Gaming

Configure the game related settings.

fast moving games.

Note: This function is not available under the following conditions:

• when the frequency setting is lower than 100Hz.
• when the FreeSync Premium function is activated.

Black Equalizer| Adjust the brightness of the black areas.
Super Resolution| Sharpen the low resolution images.
Display Mode| Select the aspect ratio of the screen.

• Full : Scale the input image to fill the screen. Ideal for 16:9 aspect images.
• Aspect : Display the input image without geometric distortion filling as much of the screen as possible.

Note: This option is not compatible with FreeSync Premium and PIP/PBP functions.

Overdrive| Improve the response time of the LCD monitor.
FreeSync Premium| When this function is enabled, it eliminates the screen lag and tearing while playing games.

Picture

Configure the image related settings.

Note : Picture mode “Standard”, Low blue light “Level 10” is the optimized setting in compliance with TÜV Low Blue Light Certification.

Display

Configure the display screen related settings.

detect it automatically.
Note: This option is only available for HDMI input.
Over scan| When this function is enabled, it slightly enlarges the input image to hide the outermost edges of the image.

PIP/PBP

Configure multi-image related settings.

• Signal source: Change the input source of the inserted window.
• PIP size: Adjust size of the inserted window.
• Position: Move the inserted window to a different position.
• Display switch: Switch between the two windows.
• Audio switch: Select the audio source of the desired sound.

PBP| Display 1×1 split screen (with left and right windows).

• Signal source: Change the input source of the right window.
• PBP size: Adjust size of the window.
• Display switch: Switch between the two windows.
• Audio switch: Select the audio source of the desired sound.

Note : PIP/PBP is not compatible with HDR and Free Sync Premium functions.

System

Configure the system related settings.

• Volume: Adjust the volume level.
• Mute: Enable/Disable the mute function.

OSD Settings| Configure the on-screen display (OSD) menu related settings.

• Display Time: Set the length of time the OSD menu remains on the screen.
• OSD Transparency: Adjust the OSD menu transparency.
• OSD Lock: When this function is enabled, no OSD adjustment is allowed.

Note: To disable the OSD lock function, press the Control key. When the message appears on the screen, select Yes to confirm.

Quick Switch| Assign the function of the hot keys.

Available options: Aim Stabilizer, Black Equalizer, Crosshair, Low Blue Light, Volume, Input, Contrast, Brightness, and Picture Mode.

The default setting of the hot keys as below:

Up ( ): Black Equalizer

Down ( ): Picture Mode

Right ( ): Input

Left ( ): Crosshair

Other Settings|

• Resolution Notice: When this function is enabled, the current resolution message will appear on the screen when the monitor switches to another input source.

• Input Auto Switch: When this function is enabled, it automatically switches to an available input source.

• Auto Power Off: When this function is enabled, the monitor will automatically turn off after a certain amount of time.

• LED Indicator: By default, the LED indicator is set to Always ON.
  Always OFF: Turn off the Power LED.
  Always ON: The Power LED lights white during operation and lights interval every 1 sec. in standby mode.
  Standby ON: The Power LED turns off during operation and lights interval every 1 sec. in standby mode.
  ( Note: The Power LED will turn on for 1 minute after restarting the display in Standby ON mode.)

• Quick Boot: When this function is enabled, it slightly improves the boot-up speed of the screen.

Language

Reset All

Restore the monitor to its factory default settings.

APPENDICES

Specifications

• 2 x HDMI 2.0
• 1 x DP 1.4
• 1 x Headphone

Power Supply| AC100~240V, 50/60Hz, 1.5A
Power Consumptions|

• On Mode: 34W
• Standby: 0.5W
• Off Mode: 0.3W

|

• On Mode: 32W
• Standby: 0.5W
• Off Mode: 0.3W

Note: The test conditions follow the CEC standards.
Dimensions (W x H x D)| 619 x 447.4 x 172 mm (with Stand)
Weight| 5.4 Kg (With Stand)
4.5 Kg (Without Stand)| 5.26 Kg (With Stand)
4.36 Kg (Without Stand)
Temperature Range (operation)| 0°C to 40°C

Note : Specifications subject to change without notice.

Supported Timing List

Troubleshooting

• Make sure the power cable is properly connected to the power source and the monitor.
• Check the cable and plug to make sure they are not broken.
• Make sure the monitor is turned on.

No image appears on the screen|

• Make sure the monitor and the computer are properly connected and both devices are turned on.
• Make sure you have selected the correct input source. Refer to page 11 or 17.

The image does not fill the entire screen|

• Try different Display Mode (aspect ratio) setting. Refer to page 15.

The colors are distorted|

• Make sure the input signal cable is properly connected.
• Configure the image related settings. Refer to the “Picture” section.

No sound or volume is low|

• Make sure the headphone cable is properly connected.
• Adjust the volume level. Refer to page 19.
• Check the Audio Source setting.
• Adjust your computer sound related settings.

Note : If the problem persists, please contact our customer service for further assistance.

Basic Care

• Wipe the screen with a soft, lint-free cloth to remove any residual dust.

• Spray or apply the cleaning fluid onto a soft cloth. Then wipe the screen gently with the damp cloth.
  Note:

  • Make sure that the cloth is damp, but not wet.
  • When wiping, avoid applying excessive pressure on the screen.
  • Acidic or abrasive cleaners can damage the screen.

GIGABYTE Service Information

More service information, please visit GIGABYTE official website. https://www.gigabyte.com/

SAFETY INFORMATION

Safety Precautions

Read through the following Safety Precautions before using the monitor.

• Only use the accessories that are provided with the monitor or that which are recommended by the manufacturer.
• Keep the plastic packaging bag for the product in a place that cannot be reached by children.
• Before connecting the monitor to the power outlet, make sure that the voltage rating of the power cable is compatible with the power specification in the country where you are located.
• The power cord plug must be connected to a properly wired and grounded power outlet.
• Do not touch the plug with wet hands, otherwise easily cause electric shock.
• Place the monitor in a stable and well-ventilated place.
• Do not place the monitor near any heat sources such as electric radiators or direct sunlight.
• The holes or openings on the monitor are for ventilation. Do not cover or block the ventilation holes with any objects.
• Do not use the monitor near water, drinks, or all types of liquids. Failure to do so may result in electric shock or damage to the monitor.
• Make sure to unplug the monitor from the power outlet before cleaning.
• As the screen surface is easy to be scratched, avoid touching the surface with any hard or sharp object.
• Use a soft lint-free cloth instead of a tissue to wipe the screen. You may use a glass cleaner to clean the monitor if required. However, never spray the cleaner directly onto the screen.
• Disconnect the power cable if the monitor is not being used for a long period of time.
• Do not attempt to disassemble or repair the monitor yourself.

Stability Hazard Precautions

The product may fall, causing serious personal injury or death. To prevent injury, this product must be securely attached to the floor/wall in accordance with the installation instructions. Many injuries, particularly to children, can be avoided by taking simple precautions such as:

• ALWAYS use stands or installation methods recommended by the manufacturer of the product set.
• ALWAYS use furniture that can safely support the product.
• ALWAYS ensure the product is not overhanging the edge of the supporting furniture.
• ALWAYS educate children about the dangers of climbing on furniture to reach the product or its controls.
• ALWAYS route cords and cables connected to your product so they cannot be tripped over, pulled or grabbed.
• NEVER place a product in an unstable location.
• NEVER place the product on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the product to a suitable support.
• NEVER place the product on cloth or other materials that may be located between the product and supporting furniture.
• NEVER place items that might tempt children to climb, such as toys and remote controls, on the top of the product or furniture on which the product is placed.
• If the existing product is going to be retained and relocated, the same considerations as above should be applied.
• To prevent personal injury or damage to the product caused by tipping over due to earthquakes or other shocks, make sure to install the product in a stable location and take measures to prevent falling.

User Comfort Recommendations

The monitor adopts Flicker-Free technology which clears the eye visible monitor flicker and prevents users from suffering eye strain and fatigue.
The following are some tips for comfortable viewing of your monitor:

• Allow a minimum distance of 50 to 75cm (20” to 30”) between your eyes and the monitor.
• A general guideline is to position the monitor such that the top of the screen is at or slightly below your eye-height when you are comfortably seated.
• Use adequate lighting for the type of work you are performing.
• Take regular and frequent breaks (at least for 10 minutes) every half-hour.
• Be sure to periodically look away from your monitor screen and focus on a far object for at least 20 seconds during the breaks.
• Eye exercise can help reduce eye strain. Repeat these exercises frequently:
  (1) look up and down (2) slowly roll your eye (3) move your eyes diagonally.

This model has passed Flicker Free and Low Blue Light verification by TÜV Rheinland. To learn more: https://www.gigabyte.com/tw/Support/FAQ/4310

REGULATORY INFORMATION

United States of America, Federal Communications Commission Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with manufacturer’s instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Canadian Department of Communications Statement

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. This class B digital apparatus complies with Canadian ICES-003.

European Union (EU) CE Declaration of Conformity

This device complies with the following directives: Electromagnetic Compatibility Directive 2014/30/EU, Low-voltage Directive 2014/35/EU, ErP Directive 2009/125/EC, RoHS directive (recast) 2011/65/EU & the Directive (EU) 2015/863 amendment of Annex II.
Compliance with these directives is assessed using applicable European Harmonised Standards.

European Union (EU) RoHS (recast) Directive 2011/65/EU & the European Commission Delegated Directive (EU) 2015/863 Statement

GIGABYTE products have not intended to add and safe from hazardous substances (Cd, Pb, Hg, Cr+6, PBDE, PBB, DEHP, BBP, DBP and DIBP). The parts and components have been carefully selected to meet RoHS requirement. Moreover, we at GIGABYTE are continuing our efforts to develop products that do not use internationally banned toxic chemicals.

European Union (EU) Community Waste Electrical & Electronic Equipment (WEEE) Directive Statement

GIGABYTE will fulfill the national laws as interpreted from the 2012/19/EU WEEE (Waste Electrical and Electronic Equipment) (recast) directive. The WEEE Directive specifies the treatment, collection, recycling and disposal of electric and electronic devices and their components. Under the Directive, used equipment must be marked, collected separately, and disposed of properly.

WEEE Symbol Statement

The symbol shown below is on the product or on its packaging, which indicates that this product must not be disposed of with other waste. Instead, the device should be taken to the waste collection centers for activation of the treatment, collection, recycling and disposal procedure.
For more information about where you can drop off your waste equipment for recycling, please contact your local government office, your household waste disposal service or where you purchased the product for details of environmentally safe recycling.

End of Life Directives-Recycling

The symbol shown below is on the product or on its packaging, which indicates that this product must not be disposed of with other waste. Instead, the device should be taken to the waste collection centers for activation of the treatment, collection, recycling and disposal procedure.

India RoHS

This product complies with the “India E-waste (Management and Handling) Rule 2011” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule.

References

• GIGABYTE Global
• GIGABYTE Global
• 視力保護 — 技嘉對藍光與螢幕閃爍的管理以及TÜV Rheinland認證介紹 - GIGABYTE 技嘉科技

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