SAMSUNG HW-S800B Ultra Slim Soundbar User Manual

HW-S800B Ultra Slim Soundbar
User Manual

SAFETY INFORMATION

SAFETY WARNINGS
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER (OR BACK).
NO USER-SERVICEABLE PARTS ARE INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
Refer to the table below for an explanation of symbols that may be on your Samsung product.

CAUTION
RISK OF ELECTRIC SHOCK. DO NOT OPEN.

| This symbol indicates that high voltage is present inside.
It is dangerous to make any kind of contact with any internal part of this product.
| This symbol indicates that this product has included important literature concerning operation and maintenance.
| Class II product: This symbol indicates that a safety connection to the electrical earth (ground) is not required.
If this symbol is not present on a product with a power cord, the product MUST have a  reliable connection to protective earth (ground).
| AC voltage: Rated voltage marked with this symbol is AC voltage.
| DC voltage: Rated voltage marked with this symbol is DC voltage.
| Caution. Consult Instructions for use: This symbol instructs the user to consult the user manual for further safety-related information.

WARNING

• To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture.
• To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions.

CAUTION

• Do not expose this apparatus to dripping or splashing. Do not put objects filled with liquids, such as vases, on the apparatus.
• To turn this apparatus off completely, you must pull the power plug out of the wall socket. Consequently, the power plug must be easily and readily accessible at all times.

Important Safety Instructions
Read these operating instructions carefully before using the unit.
Follow all the safety instructions listed below. Keep these operating instructions handy for future reference.

1. Read these instructions.

2. Keep these Instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with a dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for the replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

11. Only use attachments/accessories specified by the manufacturer.

12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.

13. Unplug this apparatus during lightning storms or when unused for long periods of time.

14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

PRECAUTIONS

1. Ensure that the AC power supply in your house complies with the power requirements listed on the identification sticker located on the bottom of your product. Install your product horizontally, on a suitable base (furniture), with enough space around it for ventilation (3~4 inches). Make sure the ventilation slots are not covered. Do not place the unit on amplifiers or other equipment which may become hot. This unit is designed for continuous use.
   To fully turn off the unit, disconnect the AC plug from the wall outlet. Unplug the unit if you intend to leave it unused for a long period of time.

2. During thunderstorms, disconnect the AC plug from the wall outlet. Voltage peaks due to lightning could damage the unit.

3. Do not expose the unit to direct sunlight or other heat sources.
   This could lead to overheating and cause the unit to malfunction.

4. Protect the product from moisture (i.e. vases), and excess heat (e.g. a fireplace) or equipment creating strong magnetic or electric fields. Unplug the power cable from the AC  wall socket if the unit malfunctions. Your product is not intended for industrial use. It is for personal use only. Condensation may occur if your product has been stored in cold temperatures. If transporting the unit during the winter, wait approximately 2 hours until the unit has reached room temperature before using it.

5. Fire or explosion may occur, resulting in damage to the remote control or personal injury.
   • Do not apply shock to the remote control.
   • Be careful not to let foreign substances such as metal, liquid, or dust come in contact with the charging terminal of the remote control.
   • When the remote control is damaged or you smell smoke or burning fumes, immediately stop operation and then repair it at the Samsung service center.
   • Do not arbitrarily disassemble the remote control.
   • Be careful not to let infants or pets suck or bite the remote control. Fire or explosion may occur, resulting in damage to the remote control or personal injury.

CHECKING THE COMPONENTS

• For more information about the power supply and power consumption, refer to the label attached to the product. (Label: Bottom of the Soundbar Main Unit)
• To purchase additional components or optional cables, contact a Samsung Service Center or Samsung Customer Care.
• For more information about the wall mount or rubber foot, see pages 28~29.
• Design, specifications, and App screen are subject to change without prior notice.
• The appearance of the accessories may differ slightly from the illustrations above.

PRODUCT OVERVIEW

Top Panel of the Soundbar

1 LED indicator
The LED Indicator flashes glow or change color depending on the Soundbar’s current mode or status. The color of the LED indicator and the number of lights indicates the active mode as described below.

W
White LED| W
White LED| M
Multicolor LED| W
White LED| W
White LED
---|---|---|---|---

• The Multicolor LED changes to White, Cyan, Green, Red, and Blue depending on the mode or status.

2 (Multi-Function) Button

• In standby mode, press the O
  (Multi-Function) button to turn on the Soundbar.

• Press the O (Multi-Function) button to change the mode. Each time you change the mode, the LED lights in white and then turn off.

LED indicator| | |
---|---|---|---
| “T V ARC”| “Wi-Fi”| “Bluetooth”

3 (Volume) Button
Adjusts the volume.

4 (Mic On/Off) Button

Press the button to turn the microphone on or off.
When the microphone is off, the LED indicator will light red.

LED indicator| |
---|---|---
| “Mic Off”| “Mic On”

• When you plug in the AC cord, the power button will begin working in 4 to 6 seconds.
• When you turn on this unit, there will be a 4 to 5-second delay before it produces sound.
• If you hear sounds from both the TV and Soundbar, go to the Settings menu for the TV audio and change the TV speaker to External Speaker.
• You can turn on and off audio feedback by using the SmartThings app. To learn about using the SmartThings app, refer to “Method 2. Connecting via Wi-Fi (Wireless Network)”.

Rear Panel of the Soundbar

1. SERVICE
   Connect a USB storage device to upgrade the product’s software.

2. HDMI (ARC)
   Connect to the HDMI (ARC) port on a TV. (See page 17)

3. DC 19V
   Connect the AC/DC power adapter. (Power Supply In) (See page 14)

• When disconnecting the power cable of the AC/DC power adaptor from a wall outlet, pull the plug.
Do not pull the cable.
• Do not connect this unit or other components to an AC outlet until all connections between components are complete.

USING THE SOUNDBAR REMOTE CONTROL

About the Remote control

• Use the Remote less than 6 m from the product. The usable distance may vary with the wireless environmental conditions.
• When the remote control does not work due to a low battery, charge it by using the USB-C type port.
• The illustration differs from the respective Remote Control model.

How to Use the Remote Control

1| Power| Turns the Soundbar on and off.

• Auto Power Down Function
The unit turns off automatically in the following situations:
• In “TV ARC” / “Wi-Fi” / “Bluetooth” mode if there is no audio signal for 18 minutes.
---|---|---
2| Source| Press to select a source connected to the Soundbar.
• Audio Feedback On/Off
You can turn on or off the Audio Feedback. Press and hold the
(Source) button on the remote control for 5 seconds while the Soundbar is off (Standby mode).

3| Up/Down/Left/
Right
| Press the indicated areas to select Up/Down/Left/Right.
Press Up/Down/Left/Right on the button to select or set functions.
• Music Skip
Press the Right button to select the next music file. Press the Left button to select the previous music file.
• ID SET
Press and hold the Up button for 5 seconds to complete ID SET (when connecting to a wireless subwoofer or wireless rear speakers).
4| Play / Pause| You can also play or pause music by pressing the button.
5| Mute| Press the (Mute) button to mute the sound.
Press it again to unmute the sound.

6| Info| Press the button to display information about the current function. (See page 7)
When connected to Dolby Atmos®, the LED indicator blinks cyan 3 times.
7| SOUND MODE| By pressing the button, you can select the desired audio mode. Each time the mode changes, the Multicolor LED blinks in white.| LED indicator|
---|---
| “Surround” → “Game” → “Standard” → “Adaptive Sound” → “DTS Virtual:X”

• Surround
Provides a wider sound field than standard.
• Game
Provides stereoscopic sound to immerse you in the action while gaming.
• Standard
Outputs the original sound.
• Adaptive Sound
Analyzes the content in real-time and automatically provides the optimal sound field based on the characteristics of the content.
• DTS Virtual:X
Immersive 3D sound from any content.

8| VOLUME| Push the button up or down to adjust the volume.

9| WOOFER (BASS)
LEVEL| Push the button up or down to adjust the level of the woofer (bass) to -12 or between -6 to +6. To set the woofer
(bass) volume level to 0 (Default), press the button.
10| Bluetooth PAIR| Switch the Soundbar to Bluetooth pairing mode.
When you press the button, the LED display changes as shown below.
• Until pairing is complete, the Multicolor LED changes as Red → Green → Blue in turn.| LED indicator|
---|---
| “Ready to connect via Bluetooth.”
11| CH LEVEL| By pressing the button, you can adjust the volume of each speaker.
• To control the volume of each speaker select “Center Level” or “Front Top Level” in Sound Settings, and then adjust the volume between -6~+6 by using the Up/Down buttons.
• If the Rear Speakers (sold separately) are connected, the setting “Rear Level” and “Rear Top Level” is supported. To adjust the volume of the “Rear Level” and “Rear Top Level” between -6 to +6 by using the Up/ Down buttons.| LED indicator|
---|---
| “Center Level” → “Front Top Level”
12| TONE CONTROL| By pressing the button, you can adjust the volume of the treble or bass sound. The defined item can be adjusted
using the Up/Down buttons. This function is enabled in Sound mode excluding Standard mode.
• To control the volume of the treble or bass sound, select “Treble” or “Bass” in Sound Settings, and then adjust the volume between -6~+6 by using the Up/Down buttons.
• Once the bass level is changed, the woofer level will be also adjusted accordingly| ED indicator|
---|---
| “Treble” → “Bass”
13| Sound Control| By pressing the button, you can set the audio function. The desired item can be adjusted using the Up/Down buttons.  Each time the mode changes, the Multicolor LED blinks in white.| LED indicator|
---|---
| “SpaceFit Sound” → “Active Voice Amplifier” → “Voice
enhancement” → “Night Mode” → “Sync” → “Virtual”

• Voice enhancement makes it easier to hear spoken dialog in movies and TV.
• Night Mode is optimized for nighttime viewing with the settings adjusted to bring the volume down but keep the dialog clear.
• Press and hold the (Sound Control) button for about 5 seconds to adjust the sound for each frequency band.
150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons.
(Make sure the Sound mode is set to “STANDARD”.)
• If the video on the TV and audio from the Soundbar is not synchronized, select “Sync” in Sound Control, and then set the audio delay between 0~300 milliseconds by using the Up/Down buttons.
• “Sync” is only supported for some functions.
• The Virtual function can be turned On/Off by using the Up/Down buttons.

14| USB port (C-type for charging| The LED lights while charging. When fully charged, the LED turns off.
• The USB Cable is not provided.
• When the remote control does not work due to low battery, charge it by using the USB-C type port.

Active Voice Amplifier (AVA)
• Analyzes external noise in real-time while the soundbar is playing, so that voice audio can always be heard clearly.
• No data is saved during the analysis.

Using the Hidden Buttons (Buttons with more than one function)

Output specifications for the different sound effect modes

Speaker Kit
Surround| 2.0 ch| 3.1.2 ch| 5.1.4 ch
5.1 ch| 3.1.2 ch| 5.1.4 ch
Dolby Atmos0| 3.1.2 ch| 5.1.4 ch
Game| 2.0 ch| 3.1.2 ch| 5.1.4 ch
5.1 ch| 3.1.2 ch| 5.1.4 ch
Dolby AtmosCli| 3.1.2 ch| 5.1.4 ch
Standard| 2.0 ch| 21 ch| 2.1 ch
5.1 ch| 31 ch| 5.1 ch
Dolby AtmosCli| 3.1.2 ch| 5.1.4 di
Adaptive Sound| 2.0 ch| 3.1.2 ch| 5.1.4 ch
5.1 ch| 3.1.2 ch| 5.1.4 ch
Dolby Atmos0| 3.1.2 ch| 5.1.4 ch
DTS Virtual.:X| 2.0 ch| 3.1.2 ch| 5.1.4 ch
5.1 ch| 31.2 ch| 5.1.4 ch
Dolby Atmos0| 31.2 ch| 5.1.4 ch

• The Samsung Wireless Rear Speaker Kit can be purchased separately. To purchase a Kit, contact the vendor you purchase the Soundbar from.
• The Surround Speakers will not produce sounds for 2-channel output while the STANDARD mode is in use. To enable sound for the Surround Speakers, change the effect mode to SURROUND.
• When the input source is Dolby Atmos® the Subwoofer-only setup provides 3.1.2 channel audio, while the Subwoofer & Wireless Rear Speaker Kit setup provides 5.1.4  channel audio.

Adjusting the Soundbar volume with a TV remote control

Adjust the Soundbar volume using the TV’s remote control.

• This function can be used with IR remote controls only. Bluetooth remote controls (remote controls that require pairing) are not supported.
• Set the TV speaker to External Speaker to use this function.
• Manufacturers supporting this function:
  Samsung, VIZIO, LG, Sony, Sharp, PHILIPS, PANASONIC, TOSHIBA, Hisense, RCA
  1. Turn Off the Soundbar.
  2. Push up and hold the WOOFER button for 5 seconds.
  Each time you push the WOOFER button up and hold it for 5 seconds, the mode switches in the following order: “OFF-TV REMOTE” (Default mode), “SAMSUNG-TV REMOTE”, “ALL-TV REMOTE”.

“Off-TV Remote”
(Default mode)| Disable the TV remote control.
| “Samsung-TV Remote”| Enable a Samsung TV’s IR remote control.
| “All-TV Remote”| Enable a third-party TV’s IR remote control.

CONNECTING THE SOUNDBAR

Connecting the power and units
Use the Power cord to connect the Subwoofer and Soundbar to an electrical outlet in the following order:

• For more information about the required electrical power and power consumption, refer to the label attached to the product. (Label: Bottom of the Soundbar Main Unit)
  1. Connect the Power cord to the Subwoofer.
  2. Connect the Power cord to the Soundbar.
  3. Connect power to the Soundbar and Subwoofer. The Subwoofer is automatically connected when the Soundbar is turned on.
  

NOTE

• Connect the Subwoofer power before connecting to the Soundbar. The Subwoofer will be automatically connected when turning on the Soundbar.
• If you unplug and reconnect the power cord when the product is turned on, the Soundbar turns on automatically.

Manually connecting the Subwoofer

Before performing the manual connection procedure below:

• Check whether the power cables for the Soundbar and subwoofer is connected properly.

• Make sure that the Soundbar is turned off.
  1. Turn off the Soundbar main.
  2. Press and hold ID SET on the rear of the subwoofer for at least 5 seconds.

• The red indicator at the rear of each speaker turns off and the blue indicator blinks.
  3. Press the Up button on the remote control for 5 seconds.

• The Soundbar will automatically power on when ID SET is complete.
  4. Check if the LINK LED is solid blue (connection complete).
  The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the Soundbar and the Wireless Subwoofer.

LED Indicator Lights on the Rear of the Subwoofer

main Soundbar unit is connected properly or wait about 5 minutes.
If blinking persists, try manually connecting the subwoofer. See page 15.
| On| Standby (with the
Soundbar main unit turned off)| Check if the power cable attached to the main Soundbar unit is connected properly.
Connection failed| Connect again. See the instructions for manual connection on page 15.
| Blinking| Malfunction| See the contact information for the Samsung Service Center in this manual.

NOTE

• If the main unit is powered off, the wireless subwoofer will go into standby mode and the STANDBY LED on the rear of the sub-woofer will turn red after blinking in blue several times.
• If you use a device that uses the same frequency as the Soundbar near the Soundbar, interference may cause some sound interruption.
• The maximum transmission distance of the main unit’s wireless signal is about 32.8 ft (10 m), but may vary depending on your operating environment. If a steel-concrete or metallic wall is between the main unit and the wireless subwoofer, the system may not operate at all because the wireless signal cannot penetrate metal.

CAUTION

• Wireless receiving antennas are built into the wireless subwoofer. Keep the unit away from water and moisture.
• For optimal listening performance, make sure that the area around the wireless subwoofer is clear of any obstructions.

Connecting an SWA-9500S (Sold Separately) to your Soundbar
Expand to true wireless surround sound by connecting the Samsung Wireless Rear Speaker Kit (SWA-9500S, sold separately) to your Soundbar.
For detailed information on connections, see the Samsung Wireless Rear Speaker Kit manual.

CONNECTING TO A TV

Connecting the TV that supports HDMI ARC (Audio Return Channel)

CAUTION

• When using an HDMI to Micro HDMI cable, take caution not to break the cable terminal.

•  When the HDMI cable is connected, the HDMI signal is received first.

• To connect the HDMI cable between the TV and Soundbar, be sure to connect the terminals marked ARC. Otherwise, the TV sound may not be output.

• The recommended cable is High-Speed HDMI Cable with Ethernet.
  1. With the Soundbar and TV turned off, connect the HDMI cable as shown in the figure.
  2. Turn on the Soundbar and TV.
  3. Your TV will output sound via the Soundbar.

• When the TV sound is not output, press the O (Multi-Function) button at the top of the Soundbar or the (Source) button on the remote control to select the “TV ARC”  mode.

• When the sound is not output, check the HDMI cable connection again.

• Use the volume buttons on the TV’s remote control to change the volume on the Soundbar.
  NOTE

• We recommend you use a coreless HDMI cable if possible. If you use a cored HDMI cable, use one whose diameter is less than 0.55 inches (14 mm).

• This function is not available if the HDMI cable does not support ARC.

• When the audio in a broadcast is encoded in Dolby Digital and the “Digital Output Audio Format” on your TV is set to PCM, we recommend that you change the setting  to Dolby Digital. When the setting on the TV is changed, you will experience better sound quality. (The TV menu may use different words for Dolby Digital and PCM  depending on the TV manufacturer.)

Connecting via Bluetooth
When a Samsung TV is connected using Bluetooth, you can hear stereo sound without the hassle of cabling.

• Only one Samsung TV can be connected at a time.
• Samsung TV that supports Bluetooth can be connected. Check the specifications of your TV.

The initial connection

1. Bluetooth Pairing button	LED Indicator
   ![SAMSUNG HW-S800B Ultra Slim Soundbar - fig 40](https://manuals.plus/wp-

   content/uploads/2022/10/SAMSUNG-HW-S800B-Ultra-Slim-Soundbar-fig-40.jpg)• Until pairing is complete, the Multicolor LED changes as Red → Green → Blue in turn.
   “Ready to connect via Bluetooth.”

2. Select Bluetooth mode on the Samsung TV.
   (e.g. Home ( ) → Menu → Settings ( ) → All Settings ( ) → Sound → Sound Output → Bluetooth Speaker List → [AV] Samsung Soundbar S***B (Bluetooth))

3. Select “[AV] Samsung Soundbar S***B” from the list on the TV screen.
   An available Soundbar is indicated with “Need Pairing” or “Paired” on the TV’s Bluetooth device list. To connect the Samsung TV to the Soundbar, select the message, and then establish a connection.

4. You can now hear Samsung TV sound from the Soundbar.

If the device fails to connect

• If you have an existing Soundbar (e.g., [AV] Samsung Soundbar S***B) on the list of speakers on the Samsung TV, delete it.
• Then repeat steps 1 through 3.

Disconnecting the Soundbar from the Samsung TV
Press the O (Multi-Function) button at the top of the Soundbar or the (Source) button on the remote control to select a mode other than “Bluetooth”.

• Disconnecting takes time because the Samsung TV must receive a response from the Soundbar.
  (The time required may differ, depending on the Samsung TV model.)

Notes on Bluetooth connection

• Locate a new device within 3.28 ft (1 m) to connect via Bluetooth communication.

• If asked for a PIN code when connecting a Bluetooth device, enter <0000>.

• The Soundbar automatically turns off after 18 minutes in the Ready state.

• The Soundbar may not perform Bluetooth search or connection correctly under the following circumstances:
  ‒ If there is a strong electrical field around the Soundbar.
  ‒ If several Bluetooth devices are simultaneously paired with the Soundbar.
  ‒ If the Bluetooth device is turned off, not in place, or malfunctions.

• Electronic devices may cause radio interference. Devices that generate electromagnetic waves must be kept away from the Soundbar’s main unit – e.g., microwaves, wireless  LAN devices, etc.

Connecting via Wi-Fi

Pre-connection Checklist

• Wi-Fi connection is available only on Samsung TV.

• Check whether the wireless router (Wi-Fi) is turned on and the TV is connected to the router.

• The TV and Soundbar must be connected to the same wireless network (Wi-Fi).

• If your wireless router (Wi-Fi) uses a DFS channel, you will not be able to establish a Wi-Fi connection between the TV and Soundbar.
  Contact your Internet service provider for details.

• Because the menus may differ depending on the year of manufacture, refer to your TV manual.

• To connect the TV to the Soundbar via Wi-Fi, connect the Soundbar to the wireless router first. See page 25, for details on how to establish a Wi-Fi connection.
  1. For more information about Wi-Fi connection to the Soundbar, see page 25, “Method 2. Connecting via Wi-Fi (Wireless Network)”.
  2. Change the input source of the TV by using the Audio menu to Soundbar.

• Samsung TVs released in 2017 or later
  Sound → Sound Output → [AV] Samsung Soundbar S***B (Wi-Fi)

Connecting to a TV that supports Dolby Atmos

Pre-connection Checklist
• Dolby Atmos® is supported in “TV ARC” or “Wi-Fi” mode.
• Make sure that the content supports Dolby Atmos®.

1. With the Soundbar and TV turned off, connect the HDMI cable as shown in the figure.
2. Turn on the Soundbar and TV.
3. TV sound is output from the Soundbar.

1. Connect the Soundbar and TV to the same wireless network (Wi-Fi).
2. For sound output of the TV, select Soundbar.
3. TV sound is output from the Soundbar.

NOTE

• When you use Dolby Atmos®: If the input source is Dolby Atmos®, refer to “Output specifications for the different sound effect modes” on page 12.

• Configuring Dolby Atmos® on your BD player or other device connected to the TV.
  Open the audio output options on the settings menu of your BD player or other device and make sure that “No Encoding” is selected for Bitstream. For example, on a  Samsung BD Player, go to Home Menu → Sound → Digital Output and then select Bitstream (unprocessed).

• This function is available in some Samsung TVs and some Soundbar models.

Using the Q-Symphony Function
For Q-Symphony, the Soundbar syncs with a Samsung TV to output sound through two devices for optimum surround effect. When the Soundbar is connected, the menu,  “TV+Soundbar” appears under the Sound Output menu of the TV. Select the corresponding menu.

• TV menu example: TV + [AV] Soundbar series name (HDMI)
  

• TV menu example: TV + [AV] Soundbar series name (Wi-Fi)

NOTE

• It can operate according to the Codec supported by TV.
• This function is supported only when the HDMI Cable or Wi-Fi is connected.
• Ensure that your TV and Soundbar are connected to the same wireless router/frequency.
• This function is available in some Samsung TVs and some Soundbar models.

Using the Spacefit sound
Provides optimized sound quality by analyzing the listening spaces.

Method 1. Connecting via Soundbar
To enable this function, turn on the SpaceFit Sound mode with the remote control of the Soundbar.
( (Sound Control) → “SpaceFit Sound Off” →▲ ( Up ) → “SpaceFit Sound On”)

• This is available in all Sound modes.

Method 2. Connecting via TV
To enable this function, turn on the Adaptive Sound+ mode on your Samsung TV menu.
(Home ( ) → Menu → Settings ( ) → All Settings ( ) → General → Intelligent Mode Settings → Adaptive Sound+)

• The sound mode on your Soundbar will automatically change to Adaptive Sound+ if you enable the Adaptive Sound+ mode on your TV.

NOTE
This function works when the Soundbar connects to some of the Samsung TVs.

CONNECTING A MOBILE DEVICE

Method 1. Connecting via Bluetooth
When a mobile device is connected using Bluetooth, you can hear stereo sound without the hassle of cabling.

• When you connect a paired Bluetooth device with the Soundbar off, the Soundbar automatically turns on.

The initial connection
When connecting to a new Bluetooth device, make sure the device is within a 3.28 ft (1 m) distance.

1. Bluetooth Pairing button	LED Indicator
   ![SAMSUNG HW-S800B Ultra Slim Soundbar - fig 47](https://manuals.plus/wp-

   content/uploads/2022/10/SAMSUNG-HW-S800B-Ultra-Slim-Soundbar-fig-47.jpg) • Until pairing is complete, the Multicolor LED changes as Red → Green → Blue in turn.
   “Ready to connect via Bluetooth.”

2. On your device, select “[AV] Samsung Soundbar S***B” from the list that appears.
3. Play music files from the device connected via Bluetooth through the Soundbar.

If the device fails to connect

• If you have an existing Soundbar (e.g., “[AV] Samsung Soundbar S***B”) in the list of speakers on the Mobile device, delete it.
• Repeat steps 1 and 2.

Notes on Bluetooth connection

• Locate a new device within 3.28 ft (1 m) to connect via Bluetooth communication.

• If asked for a PIN code when connecting a Bluetooth device, enter <0000>.

• The Soundbar automatically turns off after 18 minutes in the Ready state.

• The Soundbar may not perform Bluetooth search or connection correctly under the following circumstances:
  ‒ If there is a strong electrical field around the Soundbar.
  ‒ If several Bluetooth devices are simultaneously paired with the Soundbar.
  ‒ If the Bluetooth device is turned off, not in place, or malfunctions.

• Electronic devices may cause radio interference. Devices that generate electromagnetic waves must be kept away from the Soundbar main unit – e.g., microwaves, wireless  LAN devices, etc.

• The Soundbar supports SBC data (44.1kHz, 48kHz).

• Connect only to a Bluetooth device that supports the A2DP (AV) function.

• You cannot connect the Soundbar to a Bluetooth device that supports only the HF (Hands-Free) function.

• When connecting the Soundbar to a Bluetooth device, place them as close to each other as possible.

• The farther the Soundbar and Bluetooth device are from each other, the lower the sound quality will become.
  The Bluetooth connection may break when the devices are out of the effective range.

• The Bluetooth connection may not function as intended in areas with poor reception.

• A Bluetooth device may experience noise or malfunction under the following conditions:
  ‒ When the body is in contact with the signal transceiver on the Bluetooth device or Soundbar
  ‒ In corners or when there is an obstacle in proximity, such as a wall or partition, where electrical changes may occur.
  ‒ When exposed to radio interference by other products operating on the same frequency ranges, such as medical equipment, microwave ovens, and wireless LAN devices.
  ‒ Obstacles such as doors and walls may still impact the sound quality even when the devices are within the effective range.

• Note that your Soundbar cannot be paired with other Bluetooth devices while using the Bluetooth option.

• This wireless device may cause electrical interference during operation.

Disconnecting the Bluetooth device from a Soundbar
You can disconnect a Bluetooth device from the Soundbar. For instructions, see the Bluetooth device’s user manual.

• The Soundbar will be disconnected.
• If the Soundbar is disconnected from the Bluetooth device, the multicolor LED indicator on the Soundbar blinks “Red” three times.

Disconnecting the Soundbar from the Bluetooth device
Press the O (Multi-Function) button on the top of the Soundbar or the (Source) button on the remote control to switch the mode from “Bluetooth”.

• Disconnecting takes time because the Bluetooth device must receive a response from the Soundbar. (Disconnection time may differ, depending on the Bluetooth device)

Method 2. Connecting via Wi-Fi (Wireless Network)
To connect a Soundbar to a mobile device via a wireless network (Wi-Fi), the SmartThings app is required.
The initial connection

1. Install and launch the SmartThings app from your mobile device (smartphone or tablet).
2. On the app, follow the screen instructions to add the Soundbar.
   • The automatic pop-up (the second screenshot below) may not show on some devices.
   If the pop-up window does not appear, press “ + ” on the Home screen. The Soundbar is added to the app.
   • The illustration below may differ from the app version.

Using the Tap Sound
Tap the Soundbar with your mobile device to play the sound of content on the mobile device through the Soundbar.

1. Turn on the Tap Sound function on your mobile device.
   • For details on how to turn on the function, refer to “Setting the Tap Sound function” below.

2. Tap the Soundbar with the mobile device. Select “Start now” in the displayed message window.
   A connection is established between the mobile device and the Soundbar via Bluetooth.

3. Play the sound of content on the mobile device through the Soundbar.
   • This function connects a mobile device to the Soundbar via Bluetooth by detecting the vibration that occurs when the device touches the Soundbar.
   • Make sure the mobile device does not tap a sharp corner of the Soundbar. The Soundbar or mobile device may become scratched or damaged.
   • It is recommended that the mobile device be covered with a case. Lightly tap the wide area in the upper portion of the Soundbar, without using excessive force.
   • To use this function, update the SmartThings app to the latest version.
   The function may not be supported, depending on the app version.

Setting the Tap Sound function
Use the SmartThings app to turn on the Tap View, and Tap Sound functions.

1. On a mobile device, run the SmartThings app.
2. Select ( → ) in the SmartThings app screen displayed on the mobile device.
3. Set “Tap View, Tap Sound” to On to allow the function to work when a mobile device moves close to the Soundbar. The function is turned on.
   NOTE
   • When the mobile device is in power-saving mode, the Tap Sound function does not work.
   • The Tap Sound function may not work if there are devices near the Soundbar that cause radio interference such as electric devices. Make sure devices that may cause radio interference is placed at a sufficient distance away from the Soundbar.

CONNECTING VIA APPLE AIRPLAY 2

• This feature may not be available in some countries.

• This Samsung Soundbar supports AirPlay 2 and requires iOS 11.4 or later.
  With AirPlay 2, you can stream music, podcasts, and other audio from your Apple devices to the Samsung Soundbar.

• Make sure the Soundbar is powered on and connected to the same Wi-Fi network as your Apple device.

• Select from an AirPlay-supported app or Control Center on your iPhone, iPad, or Mac.

• Select the Soundbar from the list of available devices to play the current audio to.

INSTALLING THE WALL MOUNT

Installation Precautions

• Install on a vertical wall only.
• Do not install in a place with high temperature or humidity.
• Verify whether the wall is strong enough to support the product’s weight. If not, reinforce the wall or choose another installation point.
• Connect cables from the unit to external devices before you install the Soundbar on the wall.
• Make sure the unit is turned off and unplugged before you install it. Otherwise, it may cause an electric shock.

Wallmount Components

1. Place the Wall Mount Guide against the wall surface.
   • The Wall Mount Guide must be level.
   • If your TV is mounted on the wall, install the Soundbar at least
   2 inches (5 cm) below the TV.

2. Align the Wall Mount Guide’s Center Line with the center of your
   TV (if you are mounting the Soundbar below your TV), and then fix the Wall Mount Guide to the wall using tape.
   • If you are not mounting below a TV, place the Center Line in the center of the installation area.

3. Push a pen tip or sharpened pencil tip through the center of the
   A-TYPE and B-TYPE images on each end of the Guide to mark the holes for the supporting screws, and then remove the Wall Mount Guide.

4. Using an appropriately sized drill bit, drill a hole in the wall at each marking.
   • If the markings do not correspond to the positions of studs, make sure you insert appropriate anchors or mollies into the holes before you insert the support screws. If you use anchors or mollies, make sure the holes you drill are large enough for the anchors or mollies you use.

5. Push a screw (not supplied) through each Screw, and then screw each screw firmly into a support screw hole.

6. Install the 2 Bracket-Wall Mounts in the correct orientation on the rear of the Soundbar using 2 Holder-screws.
   • When assembling, make sure the hanger part of the BracketWall Mounts are located behind the rear of the Soundbar.

7. Install the Soundbar with the attached Bracket-Wall Mounts by hanging the Bracket-Wall Mounts on the Holder-Screws on the wall.
   

8. Slide the Soundbar down as shown below so that the Bracket-Wall
   Mounts rest securely on the Holder-Screws.
   • Insert the Holder-Screws into the wide (rear) part of the Bracket-Wall Mounts, and then slide the Bracket-Wall Mounts down so that they Bracket-Wall Mounts rest are securely on the Holder-Screws.
   

INSTALLING THE SOUNDBAR IN FRONT OF TV

As illustrated in the image, align the center of the Soundbar with the center of the TV, carefully place the Soundbar onto the TV stand. At this time, place the microphones at  the front of the stand not to interfere with voice recognition.

NOTE

• Make sure the Soundbar is placed on a flat and solid surface.
• An insufficient gap from the TV may cause voice recognition and acoustic problems.
• The illustration above differs from the respective model.

SOFTWARE UPDATE

Auto Update
When the Soundbar is connected to the Internet, software updates automatically occur even when the Soundbar is turned off.
• To use the Auto Update function, the Soundbar must be connected to the Internet.
The Wi-Fi connection to the Soundbar will be terminated if the Soundbar’s power cord is disconnected or the power is cut off. If the power is cut off, when the power comes  back on or you reconnect the power cord, turn on the Soundbar, and then reconnect it to the Internet.

USB Update

Samsung may offer updates for the Soundbar’s system firmware in the future.
When an update is available, you can update the Soundbar by connecting the USB drive that contains the updated firmware to the SERVICE port of the Soundbar.

1. Go to (www.samsung.com) → search for the model name from the customer support menu option.
   • For more information about updates, refer to the Upgrade Guide.

2. Download the upgrade file (USB type).

3. Unzip the file to create a folder with the file name.

4. Store the created folder in a USB and then connect it to the Soundbar.

5. Turn on the Soundbar. Then the product is updated within 3 minutes.
   LED indicator|
   ---|---

• During the update, do not turn it off or remove the USB.
• If the yellow LED is on after the software update is completed, this means that an additional update is in progress. When this happens, don’t turn off the power or remove the USB.
• If the update does not proceed, reconnect the Soundbar power cord.
• When the latest version is installed, no update is performed.
• Depending on the USB type, the update may not be supported.
• If there is no update file available, the indicator blinks red 3 times.

LED indicator|
---|---

• If the update file is in the same or lower version than the existing one, the indicator blinks cyan 3 times.

LED indicator|
---|---

Reset

With the Soundbar on, press the (Volume) buttons on the body at the same time for at least 5 seconds. The LED display changes as shown below and then the Soundbar is reset.

LED indicator|
---|---

CAUTION

• All the settings of the Soundbar are reset. Be sure to perform this only when a reset is required.

TROUBLESHOOTING

Before seeking assistance, check the following.

The soundbar does not turn on.

• Check whether the power cord of the Soundbar is correctly inserted into the outlet.

The soundbar works erratically.

• After removing the power cord, insert it again.
• Power cycle the external device and try again.
• If there is no signal, the Soundbar automatically turns off after a certain period of time. Turn on the power. (See page 9.)

The remote control does not work

• Point the remote directly at the soundbar.
• Recharge the remote control.

The Soundbar indicator turns solid red.

• The microphone is turned off.
  Turn on the microphone. (See page 7.)

Sound is not output from the soundbar.

• The volume of the Soundbar is too low or muted. Adjust the volume.
• When any external device (STB, Bluetooth device, mobile device, etc.) is connected, adjust the volume of the external device.
• For the sound output of the TV, select Soundbar. (Samsung TV: Home ( ) → Menu → Settings ( ) → All Settings ( ) → Sound → Sound Output → Select Soundbar)
• The cable connection to the Soundbar may not be loose. Remove the cable and connect again.
• Remove the power cord completely, reconnect it, and turn the power on.
• Reset the product and try again. (See page 30.)

Sound is not output from the subwoofer.

• Check whether the LED indicator on the rear of the Subwoofer is on in blue. Reconnect the Soundbar and Subwoofer if the indicator is blinking in blue or turned red. (See  page 15.)

• You may experience an issue if there is an obstacle between the Soundbar and Subwoofer. Move devices to an area away from obstacles.

• Other devices sending radio frequency signals in proximity may interrupt the connection.
  Keep your speaker away from such devices.

• Remove and reconnect the power plug.

In case there is sound jitter, delays, or noise from the Subwoofer

• If there are any objects between the Soundbar and Subwoofer, this could cause a problem. Please reposition these to a place without such an object.

• There may be sound jitter or delays when the Subwoofer is far from the Soundbar. Please place them near the Soundbar.

• There may be sound jitter or delays when the Soundbar is near an instrument or electrical device that can cause radio interference.
  Place the Soundbar far from such devices that can cause radio interference. (E.g., wireless router)

• Change the TV network connection status from wireless to wired.

The Subwoofer volume is too low

• The original volume of the content you are playing may be low.
  Try adjusting the Subwoofer level. (See page 10.)

• Bring the Subwoofer speaker closer to you.

If the TV is not connected via HDMI (ARC).

• Check whether the HDMI cable is correctly connected to the ARC terminal. (See page 17.)
• The connection may not be possible due to the connected external device (set-top box, game console, etc.). Directly connect the Soundbar.
• HDMI-CEC may not be activated on the TV. Turn on the CEC on the TV menu. (Samsung TV: Home ( ) → Menu → Settings ( ) → All Settings ( ) → Connection →  External Device Manager → Anynet+ (HDMI-CEC) ON)

There is no sound in when connecting to the TV in HDMI (ARC) mode

• Your device is unable to play the input signal. Change the TV’s audio output to PCM or Dolby Digital. (For a Samsung TV: Home ( ) → Menu → Settings ( ) → All Settings (  )  → Sound → Expert Settings → Digital Output Audio Format)

The soundbar will not connect via Bluetooth.

• When connecting a new device, switch to “Bluetooth Pairing” for connection. (Press the PAIR button on the remote control or press the (Mic On/Off) button on the body  for at least 5 seconds.)

• If the Soundbar is connected to another device, disconnect that device first to switch the device.

• Reconnect it after removing the Bluetooth speaker list on the
  device to connect. (Samsung TV: Home ( ) → Menu → Settings ( ) → All Settings ( ) → Sound → Sound Output → Bluetooth Speaker List)

• Remove and reconnect the power plug, then try again.

• Reset the product and try again. (For more information, refer to “Reset”.)

The sound drops out when connected via Bluetooth.

• Some devices can cause radio interference if they are located too close to the Soundbar. e. g. microwaves, wireless routers, etc.
• If your device that is connected via Bluetooth moves too far away from the soundbar, it may cause the sound to drop out. Move the device closer to the soundbar.
• If a part of your body is in contact with the Bluetooth transceiver or the product is installed on metal furniture, the sound may drop out. Check the installation environment and conditions for use.

Soundbar will not connect to Wi-Fi.

• Check whether your wireless router is on.

• Turn off the router, turn it back on, and then try again.

• The soundbar will not connect if the wireless signal is too weak.
  Try moving the router closer to the soundbar, or eliminating any obstacles that are between the soundbar and the router, if possible.

• If your wireless router is new, you will need to reconfigure the speaker’s network settings.

The soundbar does not turn on automatically with the TV.

• When you turn off the Soundbar while watching TV, power synchronization with the TV is disabled. First turn off the TV.

The AVA function is not available in the following cases.

• The AVA function will not be available using the Q-symphony function.
• The AVA function will not be available when the microphone is turned off.

After connecting the TV to the Soundbar, I switched the Soundbar mode. Then no sound is output from the TV.

• If you connect your Soundbar to a mobile device while the Soundbar is connected to the TV, the Soundbar outputs sound from the mobile device while keeping the TV  connection. So the TV sound will not be delivered anywhere.
• Disconnect the mobile device, and the TV sound will be output from the Soundbar again.

LICENSE

Dolby, Dolby Atmos, and the double-D symbol are registered trademarks of Dolby Laboratories Licensing Corporation. Manufactured under license from Dolby Laboratories.  Confidential unpublished works. Copyright © 2012-2021 Dolby Laboratories. All rights reserved.

For DTS patents, see http://patents.dts.com. Manufactured under license from DTS, Inc. (for companies headquartered in the U.S./ Japan/ Taiwan) or under license from DTS  Licensing Limited (for all other companies). DTS, Digital Surround, Virtual:X, and the DTS logo are registered trademarks or trademarks of DTS, Inc. in the United  States and other countries. © 2021 DTS, Inc. ALL RIGHTS RESERVED.

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in  the United States and other countries.

• Use your phone, tablet or computer as a remote control for Spotify. Go to spotify.com/connect to learn how

• The Spotify Software is subject to third-party licenses found here: https://www.spotify.com/connect/third-party-licenses.

• Apple, Airplay, iPhone, iPad, and Mac are trademarks of Apple Inc., registered in the U.S. and other countries.

• Use of the Works with Apple badge means that an accessory has been designed to work specifically with the technology identified in the badge and has been certified by the developer to meet Apple performance standards.

[ENERGY STAR]
ENERGY STAR qualified model only

• Your Samsung product is ENERGY STAR qualified in its factory default setting. Changes to certain features, settings, and functionality in this product can change the power consumption, possibly beyond the limits required for ENERGY STAR qualification.

• Environmental Protection Agency and Department of Energy.
  ENERGY STAR is a joint program of Government agencies, designed to promote energy-efficient products and practices.
  Refer to www.energystar.gov for more information on the ENERGY STAR Program.
  ENERGY STAR qualified model only
  (Applicable to Thin Client models only)
  As an ENERGY STAR® Partner, SAMSUNG has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.

• The ENERGY STAR Program has been to reduce greenhouse gas emissions and save energy through voluntary labeling.

• Power management settings of this product have been enabled by default, and have various timing settings from 1 minute to 5 hours.

• The product can wake with a button press on the chassis from sleep mode.
  ENERGY STAR qualified model only (The other models)

• As an ENERGY STAR Partner, Samsung has determined that this product or product models meet the ENERGY STAR guideline for energy efficiency.

OPEN SOURCE LICENSE NOTICE

To send inquiries and requests for questions regarding open sources,
contact Samsung Open Source (http://opensource.samsung.com)

IMPORTANT NOTES ABOUT THE SERVICE

Figures and illustrations in this User Manual are provided for reference only and may differ from the actual product appearance.

SPECIFICATIONS AND GUIDE

Specifications

(1160.0 x 38.0 x 39.9 mm)
Operating Temperature Range| +41°F to +95°F (+5°C to +35°C)
Operating Humidity Range| 10 % – 75 %
AMPLIFIER
Rated Output power| (20W x 2) + (10W x 2) + (20W x 2) + (10W x1) + (10W x 2)
Supported play formats| Dolby 5.1ch / Dolby Digital Plus / Dolby ATMOS (Dolby Digital Plus) /
DTS 5.1ch / LPCM 2ch
Subwoofer Name| HW-S800B : PS-WB85D
HW-S801B : PS-WB86D
Weight| 14.1 lbs (6.4 kg)
Dimensions (W x H x D)| 9.4 x 9.5 x 9.4 inches
(238.0 x 240.8 x 238.0 mm)
AMPLIFIER
Rated Output power| 200 W

NOTE

• Samsung Electronics Co., Ltd reserves the right to change the specifications without notice.
• Weight and dimensions are approximate.

Precaution: The Soundbar will restart automatically if you turn on/turn off Wi-Fi.

To deactivate the Wi-Fi connection:| Press and hold the CH LEVEL button on the remote control of the Soundbar for more than 30 seconds to turn on or off the Wi-Fi connection.
---|---
To deactivate Bluetooth connection:| Press and hold the TONE CONTROL button on the remote control of the Soundbar for more than 30 seconds to turn the on or off the Bluetooth connection.

LIMITED WARRANTY TO ORIGINAL PURCHASER

Samsung Electronics Canada Inc.(SECA), warrants that this product is free from defective material and workmanship.
SECA further warrants that if this product fails to operate properly within the specified warranty period and the failure is due to improper workmanship or defective materials,  SECA will repair or replace the product at its option.
All warranty repairs must be performed by a SECA Authorized Service Center. (The name and address of the location nearest you can be obtained by calling toll-free: 1- 800-  SAMSUNG)

On carry-in models, transportation to and from the service center is the customer’s responsibility.
The original dated sales receipt must be retained by the customer and is the only acceptable proof of purchase. It must be presented to the authorized service center at the time service is requested.

EXCLUSIONS (WHAT IS NOT COVERED)
This warranty does not cover damage due to accident, fire, flood, and/ or other acts of God; misuse, incorrect line voltage, improper installation, improper or unauthorized repairs, commercial use or damage that occurs in shipping. Exterior and interior finish, lamps, and glass are not covered under this warranty. Customer adjustments that are explained in the instruction manual are not covered under the terms of this warranty.
This warranty will automatically be voided for any unit found with a missing or altered serial number. This warranty is valid only on products purchased and used in Canada.

Samsung Electronics Canada Inc
2050 Derry Rd West
Mississauga, On. L5N 0B9
Tel: 1-800-SAMSUNG (726-7864)
Fax: (905) 542- 1199
Website: www.samsung.com/ca

© 2022 Samsung Electronics Co., Ltd. All rights reserved.
Contact SAMSUNG WORLD WIDE
If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care Center.
HEADQUARTERS
Samsung Electronics Canada Inc. 2050 Derry Road West, Mississauga, Ontario L5N 0B9 Canada
TEL: 1-800-SAMSUNG (1-800-726-7864)
www.samsung.com/ca/support

www.samsung.com/ca_fr/support (French)
U.S.A| 1-800-SAMSUNG (726-7864)
1-844-SAM-PAYS (726-7297)| www.samsung.com/us/support

References

• Samsung Open Source
• Patents - DTS
• Spotify - Connect
• Homepage | ENERGY STAR
• Samsung Canada | Mobile | TV | Home Appliances
• Samsung US | Mobile | TV | Home Electronics | Home Appliances | Samsung US
• Samsung Canada | Mobile | TV | Home Appliances
• Samsung Canada | Mobilité | Téléviseurs | Électroménagers
• Aide et assistance : produits | Samsung Canada
• Product Help & Support | Samsung CA
• Support Home | Official Samsung Support US
• Third Party Licenses | Spotify for Developers

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