COSTWAY PV10073 Cat Tree User Manual
- June 2, 2024
- COSTWAY
Table of Contents
COSTWAY PV10073 Cat Tree
Specifications
- Model Number: PV10073
- Country Customer Support Contacts:
- USA: cs.us@costway.com
- AUS: cs.au@costway.com
- GBR: cs.uk@costway.com
- ITA: cs.it@costway.com
- POL: sklep@costway.com
- DEU: cs.de@costway.com
- FRA: cs.fr@costway.com
- ESP: cs.es@costway.com
Product Usage Instructions
Before You Start:
Make sure to read the instructions carefully and keep them for future reference. Check that all parts are included and in good condition. Assemble the product close to its final location to avoid unnecessary movement. Place the product on a flat and stable surface away from children’s reach.
Return/Damage Claim Instructions:
Don’t discard the original packaging. If a return is needed, use the original box for the return. Take photos of the box markings and any damaged parts. Email the images along with a description of your claim to the customer support email associated with your purchase platform.
FAQ
Q: How do I contact customer support for assistance?
A: Refer to the provided email addresses based on your country of purchase for customer support.
Q: What should I do if I need to return an item?
A: Do not discard the original packaging. Contact customer support with photos of the box markings and any damaged parts for return instructions.
Q: Can I assemble the product alone?
A: It is recommended to have assistance during assembly to ensure safety and ease of installation.
THIS INSTRUCTION BOOKLET CONTAINS IMPORTANT SAFETY INFORMATION. PLEASE READ AND KEEP FOR FUTURE REFERENCE.
Before You Start
- Please read all instructions carefully.
- Retain instructions for future reference.
- Separate and count all parts and hardware.
- Read through each step carefully and follow the proper order.
- We recommend that, where possible, all items are assembled near to the area in which they will be placed in use, to avoid moving the product unnecessarily once assembled.
- Always place the product on a flat, steady and stable surface.
- Keep all small parts and packaging materials for this product away from babies and children as they potentially pose a serious choking hazard.
CONTENTS
INSTALLATION
Return / Damage Claim Instructions
- DO NOT discard the box / original packaging.
- In case a return is required, the item must be returned in original box. Without this your return will not be accepted.
- Take a photo of the box markings.
- A photo of the markings (text) on the side of the box is required in case a part is needed for replacement. This helps our staff identify your product number to ensure you receive the correct parts.
- Take a photo of the damaged part (if applicable).
- A photo of the damage is always required to file a claim and get your replacement or refund processed quickly. Please make sure you have the box even if it is damaged.
- Send us an email with the images requested.
- Email us directly from marketplace where your item was purchased with the attached images and a description of your claim.