COSTWAY NP11084 Metal Arch User Manual
- June 2, 2024
- COSTWAY
Table of Contents
COSTWAY NP11084 Metal Arch
Product Specifications
- Model : NP11084
- Offices: USA – Fontana, AUS – Truganina, GBR – Ipswich, FRA – Saint Vigor d’Ymonville
- Contact Information :
- USA – cs.us@costway.com,
- AUS – cs.au@costway.com,
- GBR – cs.uk@costway.com,
- FRA –cs.fr@costway.com
Product Usage Instructions
Before You Start:
This instruction booklet contains important safety information. Please read and keep it for future reference.
Setting Up:
- Ensure all parts are included in the package.
- Refer to the provided diagrams for assembly instructions.
Installation:
- Identify the M6*25mm screws for installation.
- Follow the numbered steps in the manual to correctly assemble the product.
Return / Damage Claim Instructions:
If you encounter any issues with the product, follow the return or damage claim instructions provided in the manual.
FAQ
- Q: What should I do if I receive a damaged product?
- A : Please refer to the Return / Damage Claim Instructions section in the manual for guidance on how to proceed with a damaged product.
- Q: How can I contact customer support?
- A : You can reach our friendly customer team at the respective office emails provided in the Contact Information section of this manual.
Before You Start
- Please read all instructions carefully.
- Retain instructions for future reference.
- Separate and count all parts and hardware.
- Read through each step carefully and follow the proper order.
- We recommend that, where possible, all items are assembled near to the area in which they will be placed in use, to avoid moving the product unnecessarily once assembled.
- Always place the product on a flat, steady and stable surface.
- Keep all small parts and packaging materials for this product away from babies and children as they potentially pose a serious choking hazard.
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Return / Damage Claim Instructions
- DO NOT discard the box / original packaging.
- In case a return is required, the item must be returned in the original box. Without this, your return will not be accepted.
- Take a photo of the box markings.
- A photo of the markings (text) on the side of the box is required in case a part is needed for replacement. This helps our staff identify your product number to ensure you receive the correct parts.
- Take a photo of the damaged part (if applicable).
- A photo of the damage is always required to file a claim and get your replacement or refund processed quickly. Please make sure you have the box even if it is damaged.
- Send us an email with the images requested
- Email us directly from a marketplace where your item was purchased with the attached images and a description of your claim.
THIS INSTRUCTION BOOKLET CONTAINS IMPORTANT SAFETY INFORMATION. PLEASE READ AND KEEP FOR FUTURE REFERENCE.
- USA office : Fontana
- AUS office : Truganina
- GBR office : Ipswich
- FRA office : Saint Vigor d’Ymonville
If you’re having difficulty, our friendly customer team is always here to help.
- USA:cs.us@costway.com
- AUS:cs.au@costway.com
- GBR:cs.uk@costway.com
- FRA :cs.fr@costway.com
References
Read User Manual Online (PDF format)
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