TCL 14-T434W Temp Confidential User Manual
- May 15, 2024
- TCL
Table of Contents
14-T434W Temp Confidential
Specifications:
- Camera: 12 MP resolution
- Video: 4K recording capability
- Storage: Google Photos for photo and video backup
- Display: Full HD touchscreen
- Operating System: Android
Product Usage Instructions:
Camera:
Before using the camera, ensure the protective lens cover is
removed to prevent any impact on picture quality.
Launching the Camera:
You can open the Camera app in two ways:
- From the Home Screen: Touch the Camera icon.
- Using a Shortcut Key: Double-press the Power key to quickly
open the camera.
Taking a Photo:
Follow these steps to capture a photo:
-
Position the object in the viewfinder and touch the screen to
focus. -
Touch the capture button to take the photo. It will be saved
automatically. -
(Optional) Touch and hold the capture button to take burst
shots.
Taking a Video:
To record a video:
-
Switch the camera mode to video by touching VIDEO.
-
Touch the record button to start video recording.
-
(Optional) You can take a picture during video recording by
touching the respective icon. -
To stop recording, touch the stop button. The video will be
saved automatically.
Photos:
Google Photos stores and organizes your photos automatically.
You can edit, share, and set them as wallpaper or contact
photos.
Clock:
You can set alarms, timers, and use a stopwatch in the Clock app
for time management.
Gmail:
You can set up your email account in Gmail, add signatures,
manage emails, and sync across devices for efficient
communication.
Google Applications:
Preinstalled Google apps help improve work efficiency and
enhance your digital experience. Register with a Google Account for
full functionality.
FAQ:
Q: How do I change camera settings?
A: To access camera settings, touch the settings icon (gear
icon) on the camera interface. Here, you can adjust picture size,
flash settings, gridlines, and more.
Q: Can I edit photos in Google Photos?
A: Yes, you can edit photos in Google Photos by selecting the
picture and using editing options like cropping, filters, and
more.
4.5 Camera………………………………………………
Before using the camera, make sure that you remove the protective lens cover
to avoid it affecting your picture quality.
Launch Camera
There are multiple ways to open the Camera app. From the Home Screen Touch
Camera . Using a shortcut key Simply double-press the Power key to open the
camera.
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2
3
4
10 5
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6
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1 Gridlines
2 Flash mode: Touch to turn the camera flash on/off
WARNING: Keep a safe distance when using the flash. Do not point the flash
toward people’s or animals’ eyes.
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3 Take a timed photo 4 Take HDR photos 5 Zoom in/out 6 Switch between front/back camera 7 Take a photo 8 Touch to access settings 9 Picture size 10 Pinch fingers together to zoom out, or spread fingers apart to zoom in 11 View the photos or videos you have taken
To take a photo
The screen acts as the viewfinder. First, position the object or landscape in the
viewfinder, touch the screen to focus if necessary. Touch
to capture. The
photo will be automatically saved. You can also touch and hold shots.
to take burst
To take a video
Touch VIDEO to change the camera mode to video. Touch to start video
recording. Touch the left part of this icon
to take a picture during video
recording.
Touch the right part of this icon
to pause video recording and touch
to continue. Touch to stop recording. The video will be automatically saved.
Further operations when viewing a photo/video you have taken · Slide left or right to view the photos or videos you have taken.
· Touch , then Gmail/Bluetooth/Messages/etc. to share the photo or video.
· Touch Back button to return to Camera.
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4.6 Photos ……………………………………………….
Google Photos stores your photos and videos. It also automatically analyzes
photos and organizes them into groups, so that you can quickly find the photos
you need.
· Touch the picture/video directly to view or play. · Slide left/right to view
previous or next pictures/videos.
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Working with pictures
You can work with pictures by rotating or cropping them, sharing them with
friends, setting them as a contact photo or wallpaper, etc. Find the picture
you want to work on, and touch the picture in the full-screen picture view.
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4.7 Clock …………………………………………………
To access clock, swipe up from the Home screen, touch Clock. Setting world clocks · Touch Clock on the clock screen.
· Touch
to add a time zone.
Setting alarms
Touch Alarm to enter.
· Turn on
to enable the alarm.
· Touch
to add a new alarm, touch OK to save.
· Touch a currently existing alarm to enter the alarm editing screen.
Setting timer
Touch Timer to enter. · Enter time in the sequence of hours, minutes, and
seconds.
· Touch to activate Countdown.
· Touch · Touch
to pause. to reset.
Setting stopwatch
Touch Stopwatch to enter. · Touch to start the timer.
· Touch · Touch
to show a list of records according to the updated time. to halt the total and lap times.
· Touch to start a new timer.
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4.8 Gmail …………………………………………………
Setting up Gmail
To set up your email account, touch the Google folder from the Home screen,
then select Gmail .
Select to add an email address. An email setup process will guide you through
the steps to set up an email account. · Select the type of email account that
you have and enter the email address and
password of the account you want to set up. · If the account you entered is
not provided by your service provider in the device,
touch Other and then MANUAL SETUP after entering the email address, select an
account type and enter password of your email, then correctly fill in server
and port in both Incoming server settings and Outgoing server settings
interfaces. Finally, touch FINISH to complete setup. · To add another email
account, you can touch on the upper left corner, select Settings, and then
touch Add account. Or you can touch the account name on the upper right corner
and select Add another account to implement this function. Sending an email ·
Touch from the Inbox screen. · Enter recipient(s) email address(es) in the To
field.
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· If necessary, touch message.
Cc/Bcc to add a copy or a blind carbon copy to the
· Enter the subject and the content of the message.
· Touch to add an attachment.
· If you do not want to send the mail right away, you can touch and Save draft or touch the Back key to save a copy.
· Touch to send.
If you do not want to send or save the email, you can touch and then select Discard.
To add a signature that will appear on all of your emails, touch and select Settings, then choose the account that you want to create or modify the signature, touch Mobile Signature to edit.
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5 Google Applications …………………….
Google apps are preinstalled on your phone to improve work efficiency and help
you enjoy life. This manual briefly introduces the apps. For detailed features
and user guides, refer to related websites or the introduction provided in the
apps. You are recommended to register with a Google Account to enjoy full
functionality.
Google Your bookmarks, browsing history, and settings across all devices on
which the browser is installed can be synchronized with your Google Account.
Chrome Using the Chrome browser, you can enjoy surfing the Web. Your
bookmarks, browsing history, and settings across all devices with the browser
installed can be synchronized with your Google Account. To get onto the Web,
go to the Home screen and tap the Chrome icon in the Favorites tray.
Gmail As Google’s web-based email service, Gmail is configured when you first
set up your phone. With this application, you can send and receive emails,
manage emails by labels, archive them, etc. Emails can be automatically
synchronized with your Gmail account.
Maps Google Maps offers satellite imagery, street maps, 360° panoramic views
of streets, real-time traffic conditions, and route planning for travelling by
foot, car, or public transportation. By using this application, you can find
your own location, search for a place, and get suggested route planning for
your trips.
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YouTube
YouTube is an online video-sharing application where users can upload, view,
and share videos. Available content includes video clips, TV clips, music
videos, and other content such as video blogging, short original videos, and
educational videos. It supports a streaming function that allows you to start
watching videos almost as soon as they begin downloading from the internet.
Drive
A file storage and synchronization service created by Google, which allows
users to store files in the cloud, share and edit files. Files in Drive are
kept secure and can be accessed from any device by logging in to your Google
Account. Files or folders can be shared privately with other Google Account
users.
Meet
Google Meet is a video chat mobile app; it allows users to use phone numbers
to easily call people from their contact list. The app will automatically
control the video quality by sensing the network connectivity.
Wallet
Google Wallet allows you to make contactless payment with your phone, which is
the fast, simple and safe way to pay in millions of places – in stores,
online, and more.
Find Devices
You can view the current location of your devices and devices in your family
sharing group, have them play a sound and get notified when they’re found or
when you leave them behind.
Safety
Google Safety helps you prepare for an emergency, and if an emergency occurs,
the app can connect you to help and the information you need. This app has
features like car crash detection and location sharing with your emergency
contacts. You can also get crisis alerts about nearby natural disasters or
public emergencies.
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Play Store Serves as the official app store for the Android operating system,
allowing users to browse and download applications and games. Applications are
either free of charge or at a cost. In Play Store, search for the app you
need, download it and then follow the installation guide to install the app.
You can also uninstall, update an app, and manage your downloads.
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6 Security & Biometrics …………………..
From the Home screen, touch Settings > Security & biometrics to access the
following security settings.
6.1 Screen Lock
Screen lock allows you to set a screen lock option to secure your phone from
being used by others without your permission, activate the following security
options: Pattern, PIN, Password or Face unlock. Whoever turns on your phone
will be required to unlock the screen in order to access your device. Your
device can be unlocked by anyone if you select None or Swipe.
6.2 Face Unlock
Face unlock allows you to unlock your device with your facial data. Set it
according to the on-screen steps. Ensure that you are facing the phone screen
when using face recognition. NOTE: you need to set a pattern, PIN, or password
before using Face unlock.
6.3 Smart Lock
Smart Lock keeps your device unlocked when it’s with you and locked when it
detects that it’s been put down.
6.4 Device admin apps
Turn on Find My Device so that you can remotely track, lock, and erase the
data on a lost or stolen device.
6.5 SIM card lock
You can set a lock on your SIM card so it can’t be used by anyone who doesn’t
know the lock code.
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6.6 Encryption & Credentials
Touch to view your device encryption status and the credentials items. You can
modify and clear all of the stored credentials.
6.7 Trust agents
This feature will be available to use after you set a screen lock method.
6.8 Screen pining
Touch to enable the app pinning function to keep the current app in view until
you unpin it. To use screen pinning: 1. Make sure screen pinning is enabled.
2. Open the screen that you want to pin. 3. Touch Overview. 4. Swipe up and
then touch the pin icon.
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7 FOTA Upgrade
Use the FOTA (Firmware Over The Air) upgrade to update your phone’s software.
To access updates, from the app list, touch Settings > System > System Update.
Turn on data connection or Wi-Fi before searching for updates. With Wi-Fi
turned on, the system is able to discover if a new firmware version is
available and if so, begin to download it automatically. Once finished, a pop
up dialog will give you the option of updating your phone now or later. If you
only have a cellular network connection, you will only receive a notification
which will appear in the Status bar.
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8 Safety and Regulatory Information ..
Safety and Use
We recommend that you read this chapter carefully before using your mobile
device. The manufacturer disclaims any liability for damage, which may result
as a consequence of improper use or use contrary to the instructions contained
herein. Use of connected devices subject to your wireless carrier’s Terms and
Conditions.
Traffic Safety
Always obey the local laws and regulations addressing the use of wireless
mobile devices and their accessories in the areas where you drive. The use of
mobile devices while driving may be prohibited or restricted in certain areas.
Conditions of Use
You are advised to switch off your mobile device from time to time to optimize
its performance.
Operational Warnings: Only use your mobile device in accordance with local
laws and regulations and obey all posted notices in public areas.
Do not attempt to disassemble your mobile device. If you disassemble your
mobile device, the warranty will not apply.
Always handle your mobile device with care and keep it in a clean and dust-
free place.
Do not allow your mobile device to be exposed to adverse weather or
environmental conditions (moisture, humidity, rain, infiltration of liquids,
dust, sea air, etc.). The manufacturer’s recommended operating temperature
range is 0°C (32°F) to +50°C (122°F)
Use only batteries, battery chargers, and accessories which are recommended by
Device manufacturer and its affiliates and are compatible with your mobile
device model. Device manufacturer and its affiliates disclaim any liability
for damage caused by the use of other chargers or batteries.
Please check local laws and regulations in your jurisdiction to learn how to
best dispose of your mobile device.
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PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high volume levels for
long periods. Exercise caution when holding your device near your ear while
the loudspeaker is in use.
Privacy
Please note that you must respect the laws and regulations of your
jurisdiction or other jurisdiction(s) where you will use your mobile device
regarding taking photographs and recording sounds with your mobile device.
Pursuant to such laws and regulations, it may be strictly forbidden to take
photographs and/ or to record the voices of other people or any of their
personal attributes, and reproduce or distribute them, as this may be
considered to be an invasion of privacy.
It is the user’s sole responsibility to ensure that prior authorization be
obtained, if necessary, in order to record private or confidential
conversations or take a photograph of another person; the manufacturer, the
seller or vendor of your mobile device (including the operator) disclaim any
liability which may result from the improper use of the mobile device.
Legal Information
In order to provide you with better access to this important information,
we’ve made the materials accessible from the phone’s Settings menu. Review
these materials prior to using your mobile device. To access the materials on
your mobile device, swipe up from the home screen, and tap Settings > System >
About phone > Legal information, and select a topic.
Regulatory Information (e-label)
Your mobile device uses an electronic label (e-label) that provides regulatory
information about your device. To view the regulatory information (such as FCC
ID) for this device, swipe up from the home screen, then tap Settings > System
Regulatory & safety.
FCC Compliance
Any changes or modifications not expressly approved by the party responsible for compliance of this device voids the user’s authority to operate this device.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
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(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference
that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more
of the following measures:
· Reorient or relocate the receiving antenna.
· Increase the separation between the equipment and receiver.
· Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
· Consult the dealer or an experienced radio/TV technician for help.
Hearing Aid Compatibility (HAC)
The FCC has established requirements for digital wireless mobile devices to be
compatible with hearing aids and other assistive hearing devices.
When wireless devices are used near hearing devices (such as hearing aids and
cochlear implants), users may detect a buzzing, humming, or whining noise.
Some hearing devices are more immune than others to this interference, and
wireless devices also vary in the amount of interference that they generate.
The wireless telephone industry has developed ratings to assist hearing device
users in finding wireless devices that may be compatible with their hearing
devices. Not all wireless devices have been rated. Wireless devices that are
rated will have the rating displayed on the box together with other relevant
approval markings.
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The ratings are not guarantees. Results will vary depending on the user’s
hearing device and hearing loss. If your hearing device is vulnerable to
interference, you may not be able to use a rated wireless device successfully.
Consulting with your hearing health professional and testing the wireless
device with your hearing device is the best way to evaluate it for your
personal needs.
This smartphone has been tested and rated for use with hearing aids for some
of the wireless technologies that the smartphone uses. However, other wireless
technologies may be used in this smartphone that have not been tested for use
with hearing aids. It is important to try the different features of your
smartphone thoroughly and in different locations to determine if you hear any
interfering noise when using this smartphone with your hearing aid or cochlear
implant. Consult your wireless service provider about its return and exchange
policies, and for information about hearing aid compatibility.
The standard of Hearing aid compatibility rating for this smartphone is
Reference ANSI C63.19(2011)
How the ratings work
M-Ratings: Wireless devices rated M3 or M4 meet FCC requirements andare likely
to generate less interference to hearing devices than wirelessdevices that are
not labeled. M4 is the better or higher of the two ratingsT-Ratings: Wireless
devices rated T3 or T4 meet FCC requirements andare likely to be more usable
with a hearing device’s telecoil (“T Switch”or “Telephone Switch”) than
unrated wireless devices. T4 is the better orhigher of the two ratings. (Note
that not all hearing devices have telecoilsin them.)
Hearing devices may also be measured for immunity to this type ofinterference.
Your hearing device manufacturer or hearing healthprofessional may help you
find results for your hearing device. Themore immune your hearing aid is, the
less likely you are to experienceinterference noise from wireless devices. For
more information about the actions that the FCC has taken withregard to
hearing aid compatibility with wireless devices and other stepsthat the FcC
has taken to ensure that individuals with disabilities haveaccess to
telecommunications services, visit www.fcc.gov/cgb/dro.
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SAR
Your device includes a radio transmitter and receiver. It is designed and
manufactured not to exceed the exposure limits for Radio Frequency (RF) set by
the Federal Communications Commission (FCC). The RF exposure limits set by the
FCC for wireless mobile devices utilize a unit of measurement referred to as
Specific Absorption Rate (SAR), which is a measure of the amount of RF energy
absorbed by the body when using a mobile device. The FCC requires mobile
device manufacturers to ensure that their mobile devices comply with these
objective limits for safe exposure. The FCC SAR limit incorporates a
substantial margin of safety to give additional protection to the public and
to account for any variations in measurements. The FCC limit for public
exposure from cellular telephones is a SAR level of 1.6 Watts per kilogram
(1.6 W/kg).
This device complies with FCC radiation exposure limits set forth for an
uncontrolled environment. To ensure compliance with the RF exposure
guidelines, the device must be used at least 15mm from your body
SAR information for this device can be found on the FCC website at www.fcc.
gov/oet/ea/. Follow the instructions on the website to use the FCC ID for this
device to find SAR values for the device.
To view additional SAR information on your phone, swipe up from the home
screen, then tap Settings > System > About phone > Legal information > RF
Exposure.
Battery and Accessories
Observe the following precautions for battery use:
a) Do not disassemble or open crush, bend or deform, puncture or shred
b) Do not modify or remanufacture, attempt to insert foreign objects into the
battery, immerse or expose to water or other liquids, expose to fire,
explosion or other hazard.
c) Only use the battery for the system for which it is specified
d) Only use the battery with a charging system that has been qualified with
the system per CTIA Certification Requirements for Battery System Compliance
to IEEE 1725. Use of an unqualified battery or charger may present a risk of
fire, explosion, leakage, or other hazard.
e) Do not short circuit a battery or allow metallic conductive objects to
contact battery terminals.
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f) Replace the battery only with another battery that has been qualified with
the system per this standard, IEEE-Std-1725. Use of an unqualified battery may
present a risk of fire, explosion, leakage or other hazard. Only authorized
service providers shall replace battery. (If the battery is nonuser
replaceable).
g) Promptly dispose of used batteries in accordance with local regulations h)
Battery usage by children should be supervised. i) Avoid dropping the phone or
battery. If the phone or battery is dropped,
especially on a hard surface, and the user suspects damage, take it to a
service center for inspection. j) Improper battery use may result in a fire,
explosion or other hazard. k) Do not replace an embedded battery pack.
Improper replacement may present a risk of fire, explosion, leakage or other
hazard. Contact the manufacturer for replacement instructions. l) Provide an
explanation of the security implementation (refer to CRD Section 9.1).
· Do not burn or dispose of a used battery in household rubbish or store it at
temperatures above 60ºC.
Products that have the below symbol must be taken to collection points at the
end of their life:
· Municipal waste disposal centers with specific bins for these items
of equipment. · Collection bins at points of sale. You can learn more about
how to recycle your mobile device by visiting the CTIA website at
www.ctia.org/news/how-to-recycle-your-mobile-device CAUTION: IF BATTERY IS
REPLACED BY AN INCORRECT TYPE, DEVICE MIGHT EXPLODE. DISPOSE OF USED BATTERIES
ACCORDING TO THE INSTRUCTION.
WARNING: Cancer and Reproductive Harm – www.P65Warnings.ca.gov
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Chargers
Home A.C./Travel chargers will operate within the temperature range of: 0°C
(32°F) to 55°C (131°F). The chargers designed for your mobile device meet with
the standard for safety of information technology equipment and office
equipment use. Due to different applicable electrical specifications, a
charger you purchased in one jurisdiction may not work in another
jurisdiction.
Licenses
microSD logo is a trademark of SD-3C, LLC. The Bluetooth® word mark and logos
are owned by the Bluetooth SIG, Inc. and any use of such marks by Device
Manufacturer and its affiliates is under license. Other trademarks and trade
names are those of their respective owners. The Wi-Fi Logo is a certification
mark of the Wi-Fi Alliance.
Recycling Information
We declare that the Post-consumer recycled and bio-based plastics content
added to our product is 0. Call Recycle Customer Support at
1-855-224-4228 for recycling
instructions.
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9 Troubleshooting…………………………..
Before contacting the service center, you are advised to follow the
instructions below:
· To have optimal operation, fully charge the battery.
· To improve the phone’s performance, remove unnecessary files or apps on your
phone.
· To update your system software, use the System update command in your
phone’s settings.
· To set your phone to factory default, use the Reset in the phone’s settings.
All your phone data will be lost permanently. It is strongly advised to fully
back up your phone before resetting.
My phone can’t be switched on
· If the phone can’t be switched on, charge for at least 10 minutes to ensure
the minimum battery power needed. Then switch it on again.
My phone has not responded for several minutes
· If your phone doesn’t respond, turn off your phone by pressing and holding
the Power key until it turns off and then restart it again.
My phone turns off by itself
· If your phone turns off by itself, make sure that the Power key is not
accidentally pressed.
· Check the battery charge level.
· If it still doesn’t work, Factory reset the phone via the Reset options in
the phone’s Settings. Make sure you have backed up your data.
My phone can’t charge properly
· Make sure that you are using the proper charger that comes with the phone.
· Make sure that your battery is not completely discharged; if the battery
power has been discharged for a long time, it may take around 10 minutes to
display the battery charging indicator on the screen.
· Make sure that charging is carried out under normal conditions (0°C (32°F)
to 55°C (131°F)).
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· When abroad, check that the voltage input is compatible. · Check that the
charging port is secured or it’s not damaged.
My phone can’t connect to a network or “No service” is displayed
· Try connecting to the network by moving to another physical location. ·
Verify the network coverage in your current area. · Check that your SIM card
is valid. · Make sure your phone’s setting is not in airplane mode. · If you
are away from your T-Mobile network, you may need to enable roaming
in the phone’s settings to connect to another network. Roaming charges may
apply.
My phone can’t connect to the internet
· Make sure that Cellular Data internet service is available in your wireless
service plan.
· Check your phone’s settings. Make sure Cellular Data is enabled or Wi-Fi
connected.
· Make sure that you are in a place with network coverage for cellular data or
Wi-Fi internet connection.
· Try connecting at a later time or from another location.
Invalid SIM card
· Make sure that the SIM card has been correctly inserted (see “Inserting Nano
SIM card”).
· Make sure that the chip on your SIM card is not damaged. · Make sure that
the service of your SIM card matches the network you’re on.
My phone can’t make outgoing calls
· Make sure that you have dialed a valid number and have touched Call on your
phone.
· For international calls, check the country and area codes. · Make sure that
your phone is connected to a network, and the network is not
overloaded or unavailable.
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· Check your subscription status. · Make sure that you have not barred
outgoing calls. · Make sure that your phone is not in airplane mode. My phone
can’t receive incoming calls · Make sure that your phone is switched on and
connected to a network. · Check for overloaded or unavailable network. · Check
your subscription status. · Make sure that you have not forwarded incoming
calls. · Make sure that you have not barred certain calls. · Make sure that
your phone is not in airplane mode. The caller’s name/number doesn’t appear
when a call is received · If the caller is not in your contact list, you have
the option to subscribe to
NameID · Your caller may have concealed their name or number. I can’t find my
contacts · Make sure that your SIM card is not broken. · Make sure that your
SIM card is inserted properly. · Import all contacts stored in SIM card to
phone. The sound quality of the calls is poor · Adjust the volume during a
call by pressing the Volume key. · Check the network strength. Move to a
location with stronger signal strength. · Make sure that the receiver,
connector or speaker on your phone is clean. I can’t use the features
described in the manual · Check to make sure that your subscription includes
this service. · Make sure that this feature doesn’t require any additional
accessory.
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When I select a number from my contacts, the number can’t be dialed · Make
sure that you have correctly recorded the number in your file. · Make sure
that you have selected the country code when calling an international
number.
I can’t add a contact · Make sure that your SIM card contact list are not
full; delete some files or save
the files to the phone.
My callers can’t leave messages on my voicemail · Contact your network carrier
to check service availability. · Set up your voicemail, so that your caller
can leave a message.
I can’t access my voicemail · Make sure that T-Mobile’s voicemail number is
correctly entered in “Voicemail
number”. · Try later if the network is busy.
I can’t send and receive MMS · Check your phone storage as it might be full. ·
Contact customer care to check service availability and MMS parameters. ·
Verify the server center number or your MMS profile with customer care. · The
server center may be swamped. Try again later. · Start a new Messaging string.
Your messaging string may have reached its limit.
SIM card PIN locked · Contact customer care to obtain the PUK (Personal
Unblocking Key) code.
I can’t connect my phone to my computer · Install Smart Suite. · Check that
your USB driver is installed properly. · Open the Notification panel to check
if the Smart Suite Agent has been
activated.
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· Check that you have marked the USB debugging checkbox. · Check that your
computer meets the requirements for Smart Suite installation. · Make sure that
you’re using the right cable from the box. I can’t download new files · Make
sure that there is enough phone storage space for your download. · Select the
microSD card as the location to store downloaded files. · Check your
subscription status. The phone can’t be detected by others via Bluetooth ·
Make sure that Bluetooth is turned on and your phone is visible to other
users. · Make sure that the two devices are within Bluetooth’s detection
range. The battery drains too fast · Make sure that you follow the complete
charge time (minimum 2.3 hours). · After a partial charge, the battery level
indicator may not be exact. · Wait for at least 10 minutes after removing the
charger to obtain an exact
indication. · Adjust the brightness of screen as appropriate. · Extend the
email auto-check interval for as long as possible. · Update news and weather
information manually or increase their auto-check
interval. · Exit background-running applications if they are not being used
for extended
periods of time. · Deactivate Bluetooth, Wi-Fi, or GPS when not in use. The
phone becomes warm following prolonged calls, game playing, internet surfing
or running other complex applications · This heating is a normal consequence
of the CPU handling excessive data.
Ending the above actions will make your phone return to normal temperature.
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After Factory data reset is performed, I can’t use my phone without entering
Google Account credentials · After reset is performed, you must enter the
original Google Account credentials
that were used on this phone. · If you don’t remember your Google Account
credentials, complete Google
Account recovery procedures. The phone doesn’t ring when a call or message
arrives · Make sure that Do Not Disturb mode (go to Settings > Sound &
vibration >
Do Not Disturb) is not activated. · Press the Volume key to adjust volume.
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References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>