moulinex HF80CBK Multifunction Food Processor Instruction Manual
- May 15, 2024
- moulinex
Table of Contents
- moulinex HF80CBK Multifunction Food Processor
- SAFETY INSTRUCTIONS
- APPLIANCE DESCRIPTION
- TECHNICAL DATA FOR THE APPLIANCE
- YOUR APPLIANCE
- INSTALLING THE BOWL, ACCESSORIES AND LID ASSEMBLY
- COMPANION TOUCH XL:
- PRODUCT FEATURES
- Manual mode
- OFFLINE MODE
- CLEANING THE APPLIANCE
- IMPORTANT: APPLIANCE ENTERING SECURITY MODE
- WHAT TO DO IF YOUR APPLIANCE DOES NOT WORK
- RECYCLING
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
moulinex HF80CBK Multifunction Food Processor
SAFETY INSTRUCTIONS
Personal safety
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Read the instruction manual carefully before using your appliance for the first time and keep them in a safe place. The manufacturer shall not accept any liability in the event of any use that does not comply with the instructions.
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Always disconnect the appliance from the power supply if you are to leave it unattended and before assembling, disassembling and cleaning. Do not let children use the appliance unsupervised.
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This appliance should not be used by children. Keep the appliance and its cord out of reach of children.
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This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsiblefor their safety. Children should be supervised to ensure that they do not play withthe appliance.
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Keep your appliance out of reach of children.
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When using your appliance, some parts will become very hot (stainless steel sections of the bowl and cap, detachable spindle, transparent parts of the lid, metal parts under the bowl, basket). This may lead to burns. Handle the appliance using its non-conducting plastic parts (handles, motor unit).
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Accessible surfaces may heat up when the appliance is in operation.
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The appliance is not designed to be switched on using an external timer or a separate remote control system.
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Do not use your appliance if it is not working properly, if it has been damaged, or if the power cord or plug is damaged. To avoid any risk of hazards, the power cord must be replaced at an authorised service centre (see list in the service booklet).
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The appliance must not be immersed in water. Do not place the motor unit (A) under running water.
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Your machine is exclusively intended for interior use in domestic settings, at an altitude less than 2000 m. The manufacturer accepts no liability and reserves the right to void the warranty in the event of commercial or inappropriate use, or if the instructions have not been followed.
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This appliance has not been designed for use in the following cases, which are not covered by the warranty:
- Kitchen work areas in shops, offices and other working environments.
- Kitchenettes used by employees in shops, offices and other professional environments.
- On farms;
- Use by guests in hotels, motels and other residential environments;
- In bed and breakfast environments.
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WARNING:
Your appliance releases steam which can cause burns.
Handle the lid with caution by its handles or cap (using gloves or a pot holder). Handle the cap using the central part.- Do not operate the appliance if the seal is not correctly positioned in the seal holder and/or if the seal is not correctly positioned on the lid. The appliance must be operated with the cap inserted into the lid opening (except where there are specific instructions for a recipe).
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WARNING:
Injuries may occur if the appliance is used incorrectly.
Take care with the sharp edges of the Ultrablade knife (E1) and the kneading/grinding blade (E4) when cleaning them and when emptying the bowl—they are extremely sharp.
Store the Ultrablade knife (E1) in the bowl after each use. -
Be careful when pouring hot liquid into the food processor; this may be released from the appliance due to sudden boiling.
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WARNING: Take care when handling your appliance (cleaning, filling and pouring): Ensure that no liquid is spilled onto the connectors.
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WARNING: Some foods with a skin (whole sausages, tongue, poultry, etc.) or large pieces of meat can spit when boiling liquids become trapped. We therefore advise you to prick them before cooking using a knife or fork.
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WARNING: The surface of the heating element retains residual heat after use.
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When your appliance is heating up and until it has cooled down completely, ensure that you only touch the handles (locks C2, lid handle D2 and lid cap D1).
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Refer to the instruction manual to set the speeds and operating times for each accessory and for each programme.
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Refer to the instruction manual for details on assembling and fitting the accessories to the appliance. Refer to the instruction manual for details on cleaning and maintaining your appliance.
Always follow the cleaning instructions when cleaning your appliance: -
Unplug the appliance.
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Do not clean the appliance when it is hot.
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Clean with a damp cloth or sponge.
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Do not put the appliance in water or under running water.
EUROPEAN MARKETS ONLY
- Keep the appliance and its cord out of reach of children under 8 years of age. Children should not use the appliance as a toy.
- This appliance may be used by persons with reduced physical, sensory or mental capabilities, or whose experience or knowledge is not sufficient, provided they are supervised or have received instructions to use the appliance safely and provided they understand the dangers.
- This appliance can be used by children aged 8 years or over, provided they are supervised or they have received instructions on how to use the appliance in total safety and provided they fully understand the dangers related to the appliance. Cleaning and maintenance of the appliance should not be performed by children without supervision, unless they are 8 years of age or older and under the supervision of an adult.
Electrical connection
- The appliance must be connected to an earthed electrical socket.
- The appliance is designed to operate on alternating current only. Check that your mains voltage matches the voltage indicated on the appliance’s identification plate.
- Any connection errors will void the warranty.
- Do not pull on the cord to unplug the appliance.
- Do not place the appliance, power cord or plug in water. Do not place the power cord or plug near to or in contact with the heat-conducting parts of the appliance, near a heat source or on a sharp edge.
Incorrect use
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Do not touch the lid until the appliance has completely stopped (stop key); wait until the food being mixed has stopped moving.
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Always add solid ingredients into the bowl first before adding liquid ingredients (see Fig. 11); do not exceed the MAX marker on the inside of the bowl (see Fig. 11). If the bowl is too full, boiling water may escape.
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Note: During the Steam cooking programme, ensure that you add 0.7 litres of water (see Fig. 4.2).
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Do not place your fingers or any other objects in the bowl while the appliance is in operation.
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Do not use the bowl as a container (for storage, freezing, sterilisation).
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Place the appliance on a stable, heat-resistant, clean and dry work surface.
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Do not place the appliance near walls or cabinets, as the steam produced may cause damage.
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Do not place your appliance near a heat source that is in operation (hob, electric household appliance, etc.).
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Do not cover the lid with a cloth or other object and do not try to plug the lid opening—always use the steam regulator cap.
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Do not allow your hair, scarf, tie, etc. to hang over the bowl while the appliance is in operation.
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Do not put accessories into the microwave.
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Do not use the appliance outdoors.
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Do not exceed the maximum quantity indicated in the instructions.
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Store the appliance after it has cooled down.
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Do not place the bowl into the freezer to cool—always use the refrigerator.
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Do not leave the spatula in oil at 150°C for longer than 20 minutes.
AFTER-SALES SERVICE
- For your safety, do not use accessories or spare parts other than those provided by authorised aftersales service centres.
- Any operation other than cleaning or routine maintenance should be performed by an approved service centre.
- Refer to the table “What to do if your appliance does not work ” at the end of the instruction manual.
This leaflet contains some tips for making the most of your appliance: preparing soups, stews, steamed dishes and doughs/pastry.
APPLIANCE DESCRIPTION
- A Motor unit
- B Touch keys*
- B1: Cancel
- B2: Scales (depending on model)
- B3: START/STOP
- B4: Video
- B5: Settings
- B6: Touch screen
- C Bowl assembly
- C1: Stainless steel bowl
- C2: Locks
- C3: Detachable spindle
- C4: Sealing ring
- C5: Spindle locking ring
- D Lid assembly
- D1: Cap/Stopper for regulating steam extraction
- D2: Lid
- D3: Seal holder
- D4: Sealing ring
- E Accessories
- E0: Accessory storage box
- E1: Ultrablade knife
- E2: Mixer
- E3: Whisk
- E4: Kneading/grinding blade
- E5: Steam basket
- F Spatula
- G 0/I switch for switching off the power supply to your appliance
- H Cleaning brush
TECHNICAL DATA FOR THE APPLIANCE
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Power: 1550 W (1000 W: Heating resistor/550 W: motor)
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Temperature range: 30° to 150°C Adjustable in 5°C increments.
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Range of operating time: 5 seconds to 2 hours Adjustable in increments of 5 seconds min. to 1 minute max.
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Number of speeds: 13
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2 intermittent speeds:
Speed 1 (5 secs On/20 secs Off).
Speed 2 (10 secs On/10 secs Off). -
continuous progressive speeds (speeds 3 to 12).
– 1 max intermittent speed (speed 13).
-
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Frequency: 2412–2484 MHz
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Maximum transmitted power: 20 dBm
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Standby mode: The appliance goes into standby mode after 15 minutes of inactivity.
To turn the machine back on, press one of the touch keys (B1 to B5)
Power consumption in standby mode(s) when the product is connected : 0.2 Wh -
Google Play and Android are trademarks of Google Inc.
Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and in other countries. App Store is a service mark of Apple Inc.
YOUR APPLIANCE
The following accessories are provided with your appliance:
These accessories also feature gripping areas to make them easier to use
during recipe preparation.
INSTALLING THE BOWL, ACCESSORIES AND LID ASSEMBLY
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Before first use, clean all parts (C, D, E, F, H) in warm water using washing-up liquid; however, do not clean not the motor unit (A). Your bowl (C) is fitted with a spindle (C3) that is removable to facilitate cleaning.
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Ensure that all packaging is removed before use—in particular the protection between the bowl (C) and the motor unit (A).
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Insert the sealing ring (D3) into the seal holder (D4)(see Fig. 1), clip the assembly onto the lid (D2) (see Fig. 2).
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Position the sealing ring (C4) on the spindle (C3). Lock the assembly on the bowl base using the locking ring (C5) (see Fig. 3). If you are using the cooking without a lid mode, position the sealing ring (C4) on the detachable spindle (C3). Lock the assembly on the bowl base using the locking ring (C5) (see Fig. 3).
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Position the selected accessory in the bowl:
– Place the accessories (E1, E2, E3 or E4) on the spindle at the bottom of the bowl (see Fig. 4.1);
– For steaming, place the steaming basket (E5) inside the bowl, (see Fig. 4.3), having filled the bowl beforehand with 0.7 L of cooking liquid (water, sauce, etc.) (see Fig. 4.2). -
Place the ingredients inside the bowl or steam basket.
Place the lid on the bowl (C), aligning the two triangles (see Fig. 5); lock the cover, without forcing it, by turning it in the direction of the arrow (see Fig. 6). -
Place the steam regulator cap (D1) onto the lid; there are three possible positions (see Fig. 7).
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Position the bowl (C) on the motor unit (A) until you hear a “click” (see Fig. 8).
The appliance will only start if the bowl and the lid are correctly positioned and locked on the motor unit.
If one or both of the components have been incorrectly positioned or locked (see Fig. 10.1 and 10.2)) ) ),,,, a safety warning will appear on the screen.
YOUR APPLIANCE IS EQUIPPED WITH A LID-LOCKING SAFETY FEATURE
The lid is locked each time the appliance is in operation. This prevents the
lid from being opened while a recipe is being prepared. Do not attempt to
force the lid open when it is locked. This safety feature is deactivated each
time the appliance stops. If you have selected a temperature of 50°C or higher
and a speed of 5 or higher, a ten-second countdown will appear on the control
panel display. It is only possible to open the lid once the countdown has
ended.
COMPANION TOUCH XL:
YOUR ASSISTANT FOR EVERYDAY COOKING
The following control keys will light up when they are available for use:
FIRST-TIME USE
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Companion Touch XL is a smart food processor that helps you make every meal a success. It offers hundreds of free recipes, available in just a few taps.
With its intuitive, interactive touch screen, it lets you prepare a range of dishes in record time. -
Companion Touch XL takes care of preparing, mixing and cooking your ingredients. It guides you step-by-step through all stages of the recipes.
Follow the steps—it couldn’t be easier! -
Turn on your i-Companion Touch XL using the 0/I switch (see Fig. 9) and follow the instructions that appear on the screen. Throughout each of the steps, the icon offers help with how to carry out each step. A FAQ page is also available at www.moulinex.fr
Video tutorials are also available to help you get started with your
appliance:
http://bit.ly/priseenmaincompanion
Country-specific settings
The first time you use the appliance, you will access the country-specific
settings.
- 1 Select your country
- 2 select your language
Once these two steps have been completed, a welcome screen will be displayed.
Internet connection
You can now connect your i-Companion Touch XL to your home Internet. You can
complete this step now by selecting “Now” or later on by selecting “Later”.
You can perform this step later by accessing the settings for your i-Companion
Touch XL from the home screen.
An Internet connection is required to use the following features:
access to all Companion recipes, “My recipe books”, “In my fridge”, photos and
videos as part of the step-by-step guide for your recipes, product updates.
To connect your i-Companion Touch XL to the Internet, you must perform the following steps:
- Select your network (Can’t access your network? Go to “Settings” then “WiFi Settings” then “Turn on WiFi”)
- Enter the password for your WiFi connection
- A “Connection in progress” screen will open while the connection is loading. This step may take a few minutes.
- A “Congratulations!” screen will confirm that the connection has been established successfully
- Lastly, you will need to select your time zone
- What the WiFi connection indicators mean:
- The product is not connected to WiFi.
- The product is connecting to WiFi.
- The product is connected to WiFi.
How-to videos for connecting your i-Companion Touch XL to your WiFi are available here: http://bit.ly/priseenmaincompanion
Linking the app
The Companion app lets you to keep an eye on your i-Companion Touch XL without
needing to stay close to it. You can link the appliance to your smartphone or
tablet. This also lets you access your recipes, wherever you are.
- Please check that your smartphone/tablet WiFi function is connected to the Internet (WiFi/4G/3G, etc.)
- The i-Companion Touch XL must be plugged into a power outlet.
- You can perform this step later by accessing the settings for your i-Companion Touch XL from the home screen.
- Linking to your smartphone/tablet is required for use of the following features:
- “My recipe books”, remote recipe progress tracking using a smartphone, sending recipes from your smartphone/tablet to your i-Companion Touch XL
Compatible devices:
A list of smartphone and tablet models that are compatible with i-Companion
Touch XL can be found at www.moulinex.com
Downloading the app:
Download the Companion app. Downloadable for free from the App Store
(iPhone/iPad) and Google Play (Android).
Linking your account:
From the Companion app on your smartphone/tablet, select the i-Companion Touch
XL product and create an account, or sign in to your account if you already
have one.
Your appliance will generate a code (the will appear on screen B6) that you
will need to enter in your Companion app.
If you want to link multiple smartphones/tablets with your i-Companion Touch
XL, each app must be connected to the same Companion user account.
My First recipe
When using the appliance for the first time, your i-Companion Touch XL will
offer you the chance to make a first recipe for you to get to grips with the
appliance. Selecting “My First recipe” will provide you with step-by-step
instructions to guide you through the recipe.
This recipe will disappear from your home screen once it has been used, or
after you have used your i-Companion Touch XL ten times.
PRODUCT FEATURES
Your i-Companion Touch XL appliance has the option of being operated in “online” mode, but can also be operated when in “offline” mode. It’s also packed with features to help inspire you every day and make every meal a success! 310 recipes are available in “offline” mode, while in “online” mode you have access to hundreds of recipes!
Recipe search
From the home screen, you can search for recipes using the “Search” key You
can search by the name of the recipe, or by ingredients. Filters are also
available for refining your search.
Recipe library
From the home screen, you can access the “Recipe library” function. This
function lets you access all recipes available in the Companion community.
In “offline” mode, a selection of pre-loaded recipe cards can be found on the
home screen for each function on your i-Companion Touch XL. You can start the
step-by-step guidance directly from one of these recipe cards.
You can also search for a recipe on the community by tapping the “Search” icon
To do this, simply type a dish or ingredient into the search bar and tap OK.
You can refine your search by adding filters (type of dish, preparation time and
recipe origin).
Recipe books (only available with WiFi connection)
- You can access the “My recipe books” function from the home screen. This feature lets you find all recipes you have previously saved as favourites via the Companion app on your smartphone/tablet.
- To use this feature you will need to download the Companion app and create an account. You can create and edit your recipe books on your smartphone/tablet and access them on your i-Companion Touch XL when it is connected to WiFi. Once your i-
- Companion Touch XL is connected via WiFi, your recipe books will automatically sync between your appliance and smartphone/tablet each time you make a recipe.
In my fridge (only available with WiFi connection)
- You can access the “In my fridge” function from the home screen. This function lets you search for a recipe using ingredients of your choice.
- To find a recipe idea, tap on the “In my fridge” function and then add up to two ingredients. For each ingredient, you can enter the quantities using the connected scales. Then tap “Search” and a list of recipes will be displayed that match the settings you entered.
PROGRAMMES
Your appliance has 14 pre-stored automatic programmes:
- Select the programme of your choice.
- The pre-programmed settings can be modified (depending on the chosen recipe, ingredients and quantities prepared). Set the cooking temperature, time and speed using the – and + keys
- When you have finished changing your settings, press the start key (B3) to start the programme.
- When the programme is complete, the appliance beeps three times.
- At the end of the Smooth Soup, Coarse Texture Soup, Stew, Risotto, Sauce, Dessert, Gentle Steam and High Steam programmes, the appliance automatically switches to Keep Warm mode for 45 minutes, during which time the food is ready to serve. During the Stew, Sauce, Dessert programmes and in manual mode, the motor of the appliance operates at a particular speed for the purpose of preserving the consistency of the food mixture and preventing it from sticking to the bottom of the bowl. To end the keep warm function, simply press the “Finished” key (B3). When the Bread and Brioche programmes have finished kneading, the appliance switches to “dough rising” mode at 30°C for 40 minutes to give the dough more volume. If the lid is opened or the bowl is removed from its base when a programme is running, the programme will end. To stop this function, press the “Settings” key and select “Reset”.
- When an automatic programme has started, you have the option of stopping the machine at any time by pressing the “Stop” key. The automatic programme is then paused; you can restart it by pressing “Start”. If you have entered the wrong programme and wish to cancel, press the “Cancel/Go back” button.
- The “Reheat” programme lets you reheat cooked food in 20min (adjustable from 5 to 60min).
- The “Rinse” programme helps you clean the bowl more easily. Fill the bowl with 0.7L of water and one drop of washing-up liquid and start the programme.
FIND OUT MORE ABOUT THE AUTOMATIC PROGRAMMES AVAILABLE
Some recipes can cause unexpected overflow due to the formation of bubbles, especially when using frozen vegetables. In this case, you will need to reduce volumes accordingly.
Manual mode
You can customise the speed, temperature and cooking time settings of your
i-Companion Touch XL for your own recipes.
You can access the “Manual mode” function from the home screen.
Instructions for use:
Your appliance is equipped with a microprocessor that controls and monitors
its stability. In cases of instability, the motor rotation speed will be
reduced automatically; if this instability continues, the motor will stop and
a safety message will be displayed on your screen.
- Check that there are not too many ingredients and that the selected speed is appropriate.
- Check that you are using the recommended accessory.
- Then restart your appliance as normal.
Settings
You can access the “Settings” function from the home screen.
This function allows you to update the data stored during your first use of
your i-Companion Touch XL.
You can also connect your appliance to WiFi or link it to the app if you did not do so when you first used your appliance.
Connected scales
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Linking the connected scales accessory to your i-Companion Touch XL:
Where scales are supplied with your i-Companion Touch XL, this has already been linked to the appliance; you do not need to do anything further. -
For scales that have purchased separately, go to your product settings and tap “My accessories”. Lastly, select that you have a scales accessory. Your scales accessory is now linked.
Using the connected scales accessory
When the connected scales key lights up on your i-Companion Touch XL, you can
weigh your
ingredients during the recipe preparation process.
To do this, press the scales icon and place the ingredients to be weighed on
your scales accessory.
The scales enter into standby mode after 30 seconds of inactivity. To turn it back on, press OK. There are three possible uses for the scales:
- Weighing during preparation: You can weigh all of your ingredients before starting your recipe.
- Weighing throughout a recipe: You can weigh your ingredients while making your recipe, at the beginning of each new step.
- Free weighing: Choose one or more ingredients from your fridge and select them in your Companion app using the search bar. Press the scales logo on your i-Companion Touch XL, then place your ingredients on the scales accessory: You can then access a list of recipes for your weighed quantities.
Updates
To ensure that the product features function optimally, your product will offer you the option of performing updates. To do this, a window will appear on the screen and will prompt you to accept/not accept the installation of the latest available update. Tap accept and your i-Companion Touch XL will perform the update.
OFFLINE MODE
You can use your i-Companion Touch XL when in offline mode. The below functions are available in offline mode:
-
Recipe library
Detailed information on the Recipe library can be found on page 12.
The Recipe library gives you access to 310 recipes. -
Programmes
Detailed information on the use of automatic programmes can be found on page
- Manual mode
Detailed information on the use of Manual mode can be found on page 16.
CLEANING THE APPLIANCE
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Clean the bowl immediately after use. The appliance must not be immersed in water. Do not place the motor unit (A) under running water.
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After use, unplug the appliance.
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Cleaning your bowl after use:
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Press on the locks (C2) and lift the bowl assembly (C).
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Place the bowl on a flat surface.
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Unlock the lid by turning it a quarter of a turn in a clockwise direction. Remove the lid carefully.
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Take care with the sharp edges of the Ultrablade knife (E1) and the kneading/grinding blade (E4) when cleaning them and when attempting the bowl—they are extremely sharp.
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When the parts have cooled down:
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Remove the spindle (C3), the seal (C4) and the locking ring (C5) (see Fig. 13).
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Clean the bowl (C), spindle (C3), seal (C4), locking ring (C5), accessories (E1), (E2), (E3), (E4), (E5), steam regulator cap (D1), lid (D2), sealing ring (D4) and seal holder (D3), using a sponge and warm, soapy water.
-
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Rinse each of the parts under running water.
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For food stuck in the bowl, soak for several hours with water with added washing-up liquid and scrape off any residue where required using the spatula (F) or with the rough side of a sponge.
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In cases of limescale in the bowl, use the rough side of a sponge, soaked in white vinegar if necessary.
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To maintain the appearance and lifespan of the glass screen, clean it using a sponge—do not use the abrasive side in order to avoid scratches.
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Use a damp cloth to clean the motor unit (A). Dry off thoroughly.
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For easier cleaning, please note that the bowl, lid assembly and accessories are dishwasher-safe, with the exception of the spindle (C3 and C4) and the locking ring (C5) (see Fig. 14).
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The accessories, detachable spindle and lid components may become slightly discoloured when certain ingredients are used, (curry, carrot juice, etc.). This does not pose a risk to your health and will not affect the operation of your appliance. To avoid this, clean these parts immediately after use.
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Before reusing your bowl assembly (C), always ensure that the electrical contacts under the bowl are clean and dry.
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To maintain the appearance and lifespan of the lid of your appliance, wash it by hand. Do not use the abrasive side of sponges, as this could lead to scratches.
-
To avoid damaging the bowl (C), ensure that you follow the operating instructions for your dishwasher; do not increase the amount of salt or dishwasher product.
IMPORTANT: APPLIANCE ENTERING SECURITY MODE
- Your appliance is equipped, as standard, with electronic motor protection devices to ensure a long lifespan. This elec-tronic security system safeguards the motor against abnormal use, meaning your motor is completely protected.
- Under certain, very extreme operating conditions that do not comply with the recommendations contained in the manual (see “YOUR APPLIANCE” table: volumes potentially too big and/or unusually long operating time and/or not enough time allowed between recipes), the electronic pro-tection system will be triggered to protect the motor; in this case, the appliance will stop and a “security message” will appear on the screen to indicate that the appliance has temporarily stopped working.
- If a “security message” appears on your screen and your appliance stops operating, proceed as follows:
- Leave your appliance plugged in and the 0/I switch in position 1 “ON” (G).
- Refer to the on-screen recommendations to modify your programme settings (see “YOUR AP-PLIANCE” table for ingredient quantities/cooking time/temperature/accessory type).
Our Customer service department is available in case of any questions (see contact information in the warranty booklet).
WHAT TO DO IF YOUR APPLIANCE DOES NOT WORK
PROBLEMS | CAUSES | SOLUTIONS |
---|
Food is insufficiently cooked
| The cooking times provided are intended as a guide—in most cases they are a reliable indicator of cooking times.
However, certain factors will impact cooking times:
– the size of the ingredients food (cut or not cut)
– the volume of ingredients
– the variety and ripeness of vegetables
– whether the ingredients are frozen,
etc.
|
Add cooking time by pressing the + key on the display (B6).
Use smaller volumes of ingredients.
Steam regulator cap not correctly positioned or not in place
| Position the steam regulator cap in the “max” position, this position retains the maximum amount of heat in the bowl for all cooking functions (soups, steaming, etc.).
This position also prevents splashing when mixing.
The “low steam setting” position allows the maximum amount of condensation to escape, giving dishes or sauces a
better consistency (risotto, egg custard
desserts, sauces, etc.).
Steamed food is insufficiently cooked
|
Incorrect amount of water in the bowl.
Volume of ingredients too high.
| The quantity of water in the bowl must correspond to the markings (0.7 L).
You can also use manual mode by selecting a temperature of 120°C and a cooking time depending on the quantity and type of ingredients.
Use smaller volumes of ingredients.
Difficulties when making certain recipes
|
Unsuitable recipes
| Your recipes—whether personal or found on the Internet—may not be suitable for your appliance and its accessories (quantities, cooking times, cooking time, unsuitable accessories): Before starting your recipe, ensure that you are following the operating
instructions in this instruction manual.
The appliance does not operate.
| It is not plugged in.| Plug the appliance into a power socket.
My B6 screen is still black/
Your appliance is in “standby” mode
| Press one of the touch keys (B1 to B5)
The switch (G) is in position 0.| Move the switch to position 1.
The bowl or lid is not positioned or locked correctly.
| Check that the bowl or lid is correctly positioned and locked in accordance with the diagrams in the manual.
The lid does not lock.
|
The lid is not correctly assembled.
| Check that the seal is correctly assembled on the seal holder and that the
seal holder is correctly assembled on the lid.
PROBLEMS| CAUSES| SOLUTIONS
---|---|---
Excessive vibration.
| The appliance is not placed on a flat surface; the appliance is not stable.|
Place the appliance on a flat surface.
Volume of ingredients is too large.| Reduce the amount of ingredients.
Wrong accessory.| Check that you are using the recommended accessory.
Faint noise during operation
|
The spindle for your appliance may emit a sound when operating at reduced speed or with certain ingredients (rice, etc.)
| This happens only temporarily and does not affect the service life of your appliance. The sound will diminish or disappear with use of the appliance and after the detachable spindle has been cleaned a few times (see “Cleaning the appliance”).
Loud noise during operation
|
Using the wrong accessory
| Ensure that you are using the appropriate attachment (e.g. do not use the whisk E3 to knead or mix dough; use blade E4) . For more information, refer to the recommendations in the recipe and to the operating instructions in this instruction manual.
Leakage via the cover.
| Volume of ingredients is too large.| Reduce the amount of ingredients.
The lid is not correctly positioned or locked.| Lock the lid securely onto the
bowl.
The sealing ring
is not in place.
| Position the sealing ring on the seal holder
and clip the assembly onto the lid.
The sealing ring is broken or
damaged.
| Change the seal—contact an authorised
service centre.
Wrong accessory.| Check that you are using the recommended
accessory.
Leakage from the bowl spindle.
| The seal is not in the right position.| Position the seal correctly.
The seal is damaged.| Contact an approved service centre.
The locking ring (C5) is not cor- rectly locked.| Lock the ring (C5)
correctly.
The blades have difficulty rotating.| The pieces of food are too big or too
hard.| Reduce the size or volume of ingredients. Add liquid.
Smell coming from the motor.
| This may occur the first time you use the appliance, or if there is overloading due to the volume of ingredients being too big or pieces of food being too hard or
too large.
|
Allow the motor to cool down (around 30 minutes) and reduce the volume of ingredients in the bowl.
Security message display
|
Bowl or lid is incorrectly locked in place
| Before switching on the appliance, check that the bowl is correctly locked
on the motor unit and that the lid is correctly locked on the bowl. If the
problem persists, contact an authorised service centre.
The lid is locked on the bowl during the “Cooking without lid” function|
Unlock the lid before you begin the cooking programme. If the problem
persists, contact an authorised service centre.
PROBLEMS| CAUSES| SOLUTIONS
---|---|---
The lid locking safety feature is still activated (rod extended), meaning that
the lid cannot be locked in position.| The appliance got switched off during
operation by knocking the I/O switch, or it was simply unplugged during
operation.| Simply switch the I/O switch to I to reset the machine and the lid
locking safety appliance; the rod will automatically return to its original
position and you can now lock the lid.
SECU error message
|
The rotor will not rotate
| Empty the bowl, let it cool down and try again. If the problem persists, contact the after-sales service.
Error message ERR39
|
Bowl overheating
| Discontinue operation for a short period.
Allow
the bowl to cool down. If the problem persists,
contact your after-sales service
SECU error message| Motor overheating| Allow the machine to cool for 30 min and reduce the amount of food in the bowl.
SECU error message
|
Machine is unstable
| The machine has stopped because it has detected an
instability. Try decreasing the volume of food in the bowl
ERR34, ERR21, ERR22| Your companion has become overheated.| Please unplug your
appliance and contact the after-sales service
ERR31| The lid cannot be locked.| Please contact the after-sales service.
ERR35
|
Your appliance is struggling to operate.
| Discontinue operation for a short period. Unplug your appliance and plug it back in.
If the problem persists, contact your after-sales centre.
ERR37, ERR03, ERR01| Your appliance is struggling to operate.| Please contact
the after-sales service.
ERR23| Your i-Companion has overheated.| Please contact the after-sales
service.
ERR02, ERR30
|
Connection problem
| Your appliance is not able to communicate over WiFi. Unplug
your appliance and plug it back in. If the problem
persists, contact your after-sales service centre.
Display
|
The product is not connected to WiFi.
| Check your WiFi network or unplug your appliance, the plug it back in. If
the problem persists, contact your after-sales service centre.
Display| The product is connecting to WiFi.| Wait for the logo to be
displayed.
UI-1, UI-3
|
Your product is having trouble loading certain data over WiFi.
| If the problem is recurring, your WiFi signal may be too weak. Try moving your appliance closer to your router or install a WiFi extender close to your product to improve the quality of the WiFi signal.
UI-2, UI-4, UI-5, UI-6
| Your appliance is having trouble retrieving certain local data or WiFi data| If your appliance is not connected, try connecting it and initiating data synchronisation. If your appliance is
connected, try to improve the signal quality (see cell above)
Is your appliance still not working?
Contact an approved service centre (see the list in the service booklet).
RECYCLING
Disposing of the packaging and the appliance
The packaging is made up of environmentally safe materials and can therefore
be disposed of in accordance with the recycling measures in force in your
area.
To dispose of the appliance, check with the appropriate service in your area.
Electronic or electrical products at the end of their service life:
Think of the environment!
Your appliance contains many recoverable or recyclable materials. Leave it at a collection point for processing.
*The Bluetooth® trademark and logos are registered trademarks of Bluetooth SIG, Inc. and their use by the SEB Group has been authorised.
Google Play and Android are trademarks of Google Inc.
Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S.
and in other countries. App Store is a service mark of Apple Inc.
GLOSSARY
- Pair: The act of grouping or linking two appliances.
- This happens the first time that you connect your smartphone or tablet with the i-Companion Touch XL.
- Synchronise: The act of updating information. The app synchronises with the i-Companion Touch XL in order to exchange information when they are connected.
- Connect: Establishing a link between the app (smartphone/tablet) and the appliance (i-Companion Touch XL). This is required for synchronisation to take place.
- Cookies: This is the usage information sent to Moulinex to improve the app.
References
- URL Shortener - Short URLs & Custom Free Link Shortener | Bitly
- YouTube
- YouTube
- YouTube
- YouTube
- moulinex.com
- Moulinex - petit électroménager pour la cuisine
- Moulinex Suisse page d'accueil
- moulinex.com
- Petit électroménager pour la cuisine | Moulinex
- Moulinex Italia - Piccoli Elettrodomestici per la Cucina
- Moulinex Portugal | Eletrodomésticos de Cozinha
- YouTube
- Modes d'emploi I-COMPANION TOUCH XL HF938E00 Moulinex
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