BH SENS UVS7050 Corporate Logistics Programmable TPMS Sensor Instruction Manual

BH SENS UVS7050 Corporate Logistics Programmable TPMS Sensor

Introduction

Competition in national and international markets has intensified significantly in recent years. Growing customer expectations in terms of quality and flexibility mean that our company and the entire supply chain face increasingly demanding challenges. The companies in the BH SENS-Group depend on cooperation with reliable, expert, and customer-focused SUPPLIERs.

The Corporate Logistics Manual (“Logistic Manual”) describes the logistics requirements in the supply process for components between Huf Baolong Electronics Bretten GmbH (“BH SENS”) production plants and their SUPPLIERs. The rights and obligations of this Logistic Manual apply to all members of the BH SENSGroup, regardless of whether BH SENS-Group or Huf Baolong is mentioned. The compliance of these requirements is an essential element to ensure a high degree of customer satisfaction and to ensure that the demanded logistical quality is achieved.

Scope of this Logistics Manual

This Logistic Manual sets out the conditions for the delivery of products by the SUPPLIER. The rules it contains shall apply in supplement to the agreements made with the SUPPLIER relating to the delivery of products (e.g. purchase agreements, General Terms & Conditions, orders; the “supply contract”). Any provisions agreed to in any of the aforementioned documents that deviate or are contrary to this Logistic Manual shall take precedence over the Logistics Manual, and apply accordingly. All companies of the BH SENS Group are authorized to apply the regulations set out in the Logistic Manual.

The SUPPLIER is responsible for the quality of its products and for ensuring compliance with the requirements and rules set out in this Logistic Manual. In individual cases, some special provisions may be necessary in addition to the requirements and processes described. Such shall be agreed mutually between the respective parties as appropriate.

Communication

Points of Contact
The SUPPLIER and BH SENS shall appoint specific persons to be responsible for acting as points of contact. The SUPPLIER shall appoint its contact by name, including his or her position, e-mail address, landline office telephone number, and mobile phone number, along with a telephone number to use in emergencies (the “emergency hotline”). The language of communication is English.

Availability
Outside of its standard local working hours, the SUPPLIER shall remain available via the emergency hotline telephone during the production hours of the plant supplied. The emergency contact reached by way of the emergency hotline telephone shall have access to decision-makers who can authorize immediate emergency response actions. Planned closing times have to be announced in time.

Electronic Data Interchange (EDI)

In case EDI is used the following principles shall apply. In detail orders of production material, advice notes of delivery, invoices, credits and packaging movements are affected. The SUPPLIER is obliged to get and use the requested requirements. For transmission following formats can be used: Before electronic data transmission can begin the IT departments of the SUPPLIER and BH SENS define all necessary parameters in a seperate agreement.

Planning and Forecasting Process

Forecast
The forecast shows future needed demands for every part number by SUPPLIER. The forecast is a part of the call-off but does not entitle to supply.

Capacity/Flexibility
Every SUPPLIER is obliged to supervise all needed capacities for production regarding accessibility and occupancy rate (maximum 15 shifts). Therefore all binding and non-binding demands should be taken into account. If shortages are noticed, arrangements (actions) have to be implemented which may be coordinated with BH SENS. For capacity planning it is necessary to regard, that the maximum capacity has a fluctuation of 20 % above the average requirement and has to be facilitated within 4 weeks.

Minimum order quantities are not permitted unless BH SENS agrees in writing to a minimum order quantity in exceptional situations. Existing agreements regarding minimum order quantities or batch production sizes remain valid.

Safety Stock
If a safety stock at the SUPPLIER is required BH SENS will give information for a quotation. The safety stock is not supposed to ensure SUPPLIER arrears. The SUPPLIER is responsible for an accurate delivery in time and quality and therefore may have their safety stock. The costs for the demanded safety stock have to be regarded by the SUPPLIER in the quotation. If a safety stock is arranged, its physical existence will be cyclically checked as agreed between all parties.

Call-off and Order Process

Logistics Concepts
BH SENS uses standardized processes for purchasing material. Which logistics concept will be used depending on the product and the location of the SUPPLIER’s plant?

The following logistics concepts apply:
If nothing else is agreed the quotation has to be based on the logistics concept: Standard.

Standard warehousing

Consignment| Delivery according to call-off

Consignment warehousing

Vendor Management Inventory| Forecast according to call-off and defined min/max component stock

Consignation warehousing

Kanban| Defined in a separate agreement

Call-offs
Call-off (logistics concept: standard)
The ordering of Contract Products respectively required under the respective purchase agreement /order shall be effected via call-offs/purchase orders. The call-offs/purchase orders are deemed accepted by SUPPLIER if SUPPLIER does not object to them in writing within 5 (five working days of receipt. This rejection cannot be made for unreasonable reasons. Supplies may only be made based on binding purchase orders. The calloffs/purchase orders are generally renewed on a weekly roll-over basis, whereby the legally binding order is based on the agreed fixed planning period. The following months are, however, a non-binding preview by which SUPPLIER organizes its production capacity.

Every part number has a separate call-off. Call-offs are transmitted electronically via EDI, Email, web portal or fax to the respective SUPPLIER. Every call-off replaces the previous release, which loses its validity. Call- offs are without parts index/revision status. In principle, the valid parts index/revision status of the appointed day in the call-off is to be delivered. Usually, call-offs indicate a delivery horizon of 30 weeks unless otherwise agreed in writing and reflect daily or weekly deadlines. With the transfer of the first call-off BH SENS logistics takes over the responsibility for the demands.

If not otherwise agreed the deadlines mentioned in the call-off show the due date on which the parts have to reach BH SENS within regular operation hours. The given quantity and deadlines have to be adhered to, independent of official and religious holidays, country-specific and SUPPLIER-specific constraints (e.g. company holiday).

The SUPPLIER has to take the corresponding lead time for the registration of the goods with the parcel service provider or forwarding agent into consideration to ensure that the delivery deadline and quantity are observed. Any additional costs due to non-compliance with the deadlines or the necessary lead time for registration shall be borne by the supplier. The length of transport time is to be requested at BH SENS. The current valid call-off shows the last considered delivery order number and quantity.

• Materials in transit have to be considered in the system by the SUPPLIER.
• Therefore reconciliation of cumulative figures is essential.
• Any delays in delivery or any impending delays are to be notified immediately to the responsible BH SENS SUPPLIER material planner in written form.

The following objection periods apply: changes in call-off in the middle- and long-term (more than 45 days before delivery date): 5 days

• changes in call-off in the short-term (less than 15 days before delivery date): 2 days
• The SUPPLIER has to guarantee increasing call-offs up to 15 % of the weekly amount.
• The cumulated quantity shows the taken-up, cumulated delivery quantities in one year and will be zeroed on the first workday the next year if not otherwise agreed.

Call-off (logistics concept: consignment)
Notwithstanding the description in 3.2.1 following regulations apply: The SUPPLIER is allowed to over or under-deliver a certain amount which is agreed between all parties. The amount is measured by the cumulated quantity required at the respective point in time.

Call-off (logistics concept: Vendor Management Inventory)
Notwithstanding the description in 3.2.1 following regulations apply: All deadlines mentioned in the call-off are non-binding and only to be used for the forecast. The SUPPLIER has to ensure permanently that the stock inventory is between minimum and maximum at any given time. BH SENS ensures, that the amount of withdrawal does not exceed the quantity in the forecast or that the exceeding of the amount of withdrawal will be absorbed by the previously defined safety stock.

Change Status/Part Revision
The revision level is a 2-digit number combination at positions 11 & 12 of the part or drawing number (e.g. XXXX.XXX.XXX.01.XX) The change status of the drawing does not necessarily have to be identical to the change status of the part. When a part is changed for the first time, the previously used change status is changed from 00 to 01. On all delivery documents (delivery notes and product labels), special attention must be paid to the correct change status for the part to be delivered. If a part number with two different change statuses is delivered in one consignment, two different delivery note items will be necessary. The parts must also be packed separately and clearly labelled. 14-digit BH SENS part number change status/part index

When a newly revised part is delivered for the first time, the delivery note must additionally be marked with “Attention, new change status”. The change status can be seen with the first order or with a changed order. The transmitted data is processed online in the incoming goods department. It is therefore necessary to indicate the data on the delivery note in the manner described above. Otherwise, proper acceptance of the goods cannot take place. The product labels must contain the correct change status.

Production/Material Release
The standard horizons can be taken from the respective call-off. Production releases are binding orders of manufactured products that have to be delivered at the arranged date. Material releases are purchase commitments of primary material, which is needed for the production of ordered goods. The periods of production and material releases are fixed in the call-offs. In particular cases, BH SENS or the SUPPLIER can apply for a reduction or extension of the production release period or the material release period.

If BH SENS cancels the order during production release, without another call- off in the planning horizon, BH SENS decides about taking the manufactured products or paying the arranged purchase price under the requirement that the SUPPLIER has no use for them. If BH SENS cancels the order during material release, without another call-off in the planning horizon, BH SENS refunds the material costs under the requirement that the SUPPLIER provides evidence that there is no use for them. In this case, BH SENS has the right to take the purchased material.

Transport

General
Depending on BH SENS’s and the SUPPLIER’s location either BH SENS or the SUPPLIER is responsible for the commission and implementation of transport. Before a quotation, BH SENS and the SUPPLIER have to agree on which Incoterms are used. Independent of the agreed Incoterms (FCA or ex-works) the SUPPLIER has to consign the forwarder. The forwarder verifies the amount and type of shipment, but not the content, weight or value.

The agreed Incoterms do not prevent the SUPPLIER from providing adequate protection for the parts. It is important not to exceed the maximum stackability level which can lead to damage to goods. In such cases, the SUPPLIER will cover all related costs. All deviations from standard shipping require the prior approval of BH SENS.

Special Deliveries
Special deliveries have to be coordinated with BH SENS under the declaration of the exact departure time and planned arrival time. The assumption of costs is regulated by the causative principle. Required accompanying goods documents are listed in Chapter 5.1.

Delivery of Dangerous Goods
The SUPPLIER shall be obliged to make deliveries of dangerous goods by the law governing the transport of dangerous goods. The Guidelines of the International Aviation Association (IATA-DGR) are to be observed in the case of transportation by air and the International Maritime Dangerous Goods Code (IMDG) is to be adhered to for transportation by sea. The SUPPLIER is responsible for providing the forwarder with all needed dangerous goods documents.

Provision of Goods
The provision of goods shall be arranged during working hours. Duration of transport and goods delivery time have to be taken into consideration. If the provision of goods does not take place in time the SUPPLIER has to inform BH SENS immediately and has to bear the extra costs for special actions.

Loading/Unloading
Loading and despatch have to follow directly after the vehicle arrives. Proper loading and sorting for different unloading points have to be ensured. The following benchmarks apply to the overall despatching process:

• LCL (less than carload) freight up to max. 2.5 t: 30 min
• Partial shipments up to max. 11 load metres: 60 min
• Other consignments: 120 min

Delays in the despatching process as well as unreasonably long loading and waiting periods can lead to handling problems in the transportation chain. Any additional costs that ensue as a result of any serious overrunning of the above-mentioned times are to be paid by the SUPPLIER. The forwarder must get the possibility to return empties and packing material. Additional costs because of temporal or local reasons have to be borne by the SUPPLIER. This provision also applies to the delivery of any returns of goods to the SUPPLIER.

Proof of Delivery
Should BH SENS determine that parcels are missing and/or are damaged in the delivery; the submission of a proof of delivery to the forwarder will be required from the SUPPLIER. Upon request, such evidence is to be sent to BH SENS immediately.

Supplier shutdown
BH SENS expects that the SUPPLIER will be operating during the entire year without having any closure periods and cannot accept earlier shipments to cover the potential closing period. If operating during the whole year is not possible, the SUPPLIER is obliged to prepare in advance all shipments scheduled within the shutdown and send them via a defined forwarder to the consolidation centre. Therefore the SUPPLIER has to get in contact directly with the forwarder.

If storage costs occur, SUPPLIER will be charged directly by the forwarder. Information about the quantity of pallets and weight, which will be consolidated during the shutdown period, must be sent in advance to ensure the availability of necessary storage space. Supplier is obliged to prepare separate delivery notes and invoices for each shipment according to the schedule sent by BH SENS. In addition to this, each shipment must be palletized separately and labelled indicating BH SENS requested delivery date.

Delivery

Documents
The following documents are required:

• Consignment note for deliveries by forwarders.
• Delivery note (DIN 4991/DIN4994) for deliveries without electronic advanced shipping notes.
• Customs documents including certificates of origin.
• Local documents (e.g. China Compulsory Certification)

Manual-issued documents are not admissible. The documents have to be given to the forwarder. Only in individual cases, delivery notes can be placed on the goods. For special deliveries, the accompanying goods documents (consignment note/accompanying note/ delivery note) are to be marked in bold letters with “Attention, Special Transport”. Special deliveries have to be supplied separately from the series deliveries.

Further, the packing (pallets, parcels) has to be signed with the label “Attention Special Transport”. If BH SENS is responsible for the special delivery BH SENS’s special delivery number is to be documented in the delivery note. To ensure correct documentation of packaging (pallets, small-load carriers, containers, crates, lids etc.), it is necessary to register these with the corresponding BH SENS identification numbers on the delivery notes.

Delivery of Goods

Production Material
Generally, the delivery is to be effected on single-variety pallets. If ordered low-runner goods do not build one loading unit, packages with different material numbers can be packed together. It is required to mark the packages and that only one unloading zone is given. A loading unit must comply with the following conditions:

• Loading unit total height max. 1 m
• Full goods weight for each package max. 12 kg
• The total weight of a loading unit may not exceed 600 kg

To ensure flawless quality the SUPPLIER is responsible for undamaged packaging. Packaging in terms of bulk material is only permissible if product damages are excluded. BH SENS reserves the right to send back early or over deliveries. The opening period of the receipt of the goods at different BH SEN production plants has to be considered. If goods cannot be identified, they will be sent back or they will not be accepted.

Raw, Auxiliary and Consumable Materials
Raw, Auxiliary and consumable material is ordered in two types of orders:

• system-initiated orders
• manually-initiated orders

System-initiated orders are fundamentally triggered with an open order number (contract number) and an associated BH SENS parts number. Every manually initiated order is provided with an order number. This number is fundamental for proper, system-initiated and internal transactions. Every single order is to be delivered with the corresponding order number on a separate delivery note. If additional documents (measurement reports, test certificates etc) are required they have to be added to the documents. The usual delivery policies apply for all deliveries of raw, auxiliary and consumable materials.

Initial Samples
Initial samples have to be delivered as their consignment and have to be supplied with a separate delivery note that shall visibly carry the marking initial samples. Initial samples are to be sent together with the initial sample test report and the associated documents to the location mentioned in the order text. The recipient should also be listed. Should the initial sample test report already have been despatched in advance by email/fax, then such has to be mentioned on the delivery papers. Any missing initial sample documentation will lead to a negative SUPPLIER evaluation. Initial samples without any initial sample documentation will not be processed.

Packing

General
Deliveries shall be fundamentally carried out in the packing appointed by BH SENS. All objects that may interfere with scanning the packages have to be removed before dispatch. (e.g. banding, loose paper, corrugated).

Quality impairment of goods through dirt, moisture or other influences shall be prevented. Therefore e.g. reusable lids can be used. In the case of using protective covering foils or sheeting, attention has to be paid to their recycling capability. If packages are not available for parts delivery the SUPPLIER has to ask for a special release.

In the case of palletising, stackable loading units have to be built. Incomplete units have to be filled up with empties. Finally and if necessary, loading unit closing securing sections to safeguard the consignment on the pallets are to be attached. Tightening strap systems (hoops) may only be manufactured out of recyclable, environmentally-friendly plastic materials (no steel strip). These systems have to be selected and deployed in such a way that the possibility of any damage to the packing can be excluded.

For international consignment with wooden packages, the SUPPLIER has to regard the International Standards For Phytosanitary Measures No. 15 (ISPM15) of the International Plant Protection Convention (IPPC) and all regional demands. If necessary the local production plant can be asked for information. All the required information according to article 33(1) of EC regulation 1907/2006 (REACh SVHC reporting) for used packaging must be provided by IMDS (International Material Data System) for all deliveries to European production plants. The corresponding information which is not reported in IMDS (e.g. packaging), must be sent to compliance@bh-sens.com.

Provided packages by BH SENS are not to be used in the internal processes of the SUPPLIER, just for the consignment process and the transport between the SUPPLIER and BH SENS. If the SUPPLIER wants to use the provided packages in his production process, he has to ask for an allowance. Consequent additional costs have to be paid by the SUPPLIER. The BH SENS identification label may not be removed, pasted over, scratched or written on.

Packing Definition
One-way packages and reusable packages in terms of universal and special packages exist.

Packing Conditions
Ahead of quotations it is to be agreed if one-way or reusable packages will be used.

One-way Packages
If one-way packages are used, the costs are borne by the SUPPLIER who has to be considered in the quotation. If additional costs for transport protection of parts (e.g. immediate layers), handling parts (manual/automatic packing), storage place for packages etc are necessary, they have to be considered in the quotation.

material PP hoops (Plastics

marked as per DIN 6120)

| Plastic mixes, rubber compounds, metal-plastic compound foils, incompatibly- impregnated and VCI foils,

polyamide and polyester hoops

Cardboard boxes| Must be free of hazardous

materials used in paper production

| With water-insoluble coatings or adhesives
Anticorrosion paper| VCI papers that are evidenced as being recyclable in combination with paper/cardboard (VCI: volatile corrosion

inhibitor)

| Paper with incompatible admixtures (e.g. bitumen, oiled and waxed paper)
Wood| Untreated solid wood,

plywood, wood shavings

| Particle board, impregnated,

coated or varnished wood

Reusable Packages
Unless otherwise agreed the SUPPLIER bears the costs for purchase, maintenance and if necessary conversion of reusable packages. BH SENS also coordinates the development, purchase and conversion of reusable packages. The amount of empties for every packing suggestion will be calculated by BH SENS.

Selection of Packages
The packages are to be newly determined in coordination with BH SENS for every new part. The SUPPLIER sends a packing proposal in written form which will be checked from a qualitative and quantitative point of view and, if required, a sample packing has to be provided. The packaging agreement will be documented in the BH SENS packaging sheet and is approved after the SUPPLIER receives written confirmation. If necessary electronic components have to be sent in suitable ESD packages.

One-way packages
For the use of one-way packaging, the focus should lie on necessity without compromising quality. One-way packaging is ideally modular and adapted to suit VDA KLT traffic. Cardboard boxes with a base area of less than 600 mm x 400 mm have to be fitted into standard packages. Environmentally compatible recycling materials are to be used for all one-way packaging i.e. materials that are widely accepted for recycling processes. Material combinations and/or compounds are to be avoided or reduced to an absolute minimum and have to be simple to separate after use (e.g. iron clips or nails in wood).

Material recommendations

Reusable packages
Reusable packages should be used instead of one-way packages if that involves ecological and economic advantages. The use of special load carriers is only permitted if other load carriers cannot be used for this product.

Change of Packages
Changes in packages have to be announced in written form. After checking the request BH SENS decides about a new/varied package. If packages have to be changed because of part changes the costs have to be considered in the quotation for the changed parts (tools, pallets).

Marking of Goods
All goods have to be marked with a single label under VDA 4902, ODETTE or global transport label. Furthermore packing units have to be labelled with a master label under VDA 4902, ODETTE or global transport label. All labels should be affixed with residue-free adhesive stickers that won’t peel off during transportation. When attaching the label, it has to be ensured that the previous label is removed or obliterated. No adhesive labels may be attached when reusable packages are used.

The labels are to be affixed to each package in such a way that they are always easily visible on the same side even in the case of multitasking, delivery of several pallets, crates, etc. If labels cannot be placed on the packages, an alternative identification has to be adjusted and carried out. For individual parts, product labels will be required. The costs have to be regarded by the  SUPPLIE R in the quotation of the piece price.

Cleaning of Packages
Packages with contaminations like chippings, dust, oil, fat etc have to be cleaned on behalf of the owner. The costs will be distributed by the causative principle.

Storage of Packages
Empty packages have to be transported and stored inverted to avoid redundant contamination. Misappropriation of empties is not permitted. Packages of different sizes may not be mixed or convoluted.

Packing Account
The agreed packing terms have to be adhered to. The SUPPLIER has to have inventory management for packages and empties. All delivered packages, pallets and lids have to be registered.

Purchase of Packages
The SUPPLIER and BH SENS have to coordinate if empties will be provided automatically or just by punctual written order.

Inventory of Packages
Due Day Inventory
At the end of a year, the SUPPLIER has to do an inventory of packages. The date to every due day inventory is set differently every year. Necessary documents with deadlines will be transmitted punctually. In special cases, BH SENS will submit the monthly or quarterly account balance for the respective empties to the SUPPLIER which has to be checked. The SUPPLIER has to notify BH SENS in case of deviations within 1 week. If no complaint is provided the account is considered accepted.

Intermediate Inventory
If inventory differences lead to shortages, an extraordinary inventory will be necessary. The SUPPLIER may be informed.

Charges
When the SUPPLIER is responsible for existing inventory differences, he has to bear the costs for replacements.

Breakdown of Costs

Quotation
Part- and Logistics costs have to be separated in the quotation which is submitted to Procurement. The part price includes all handling costs (packaging, labelling, loading), all quality protection action costs (cleaning packaging, label removing, rust-proofing, transport protection), safety stock costs (to ensure delivery on time) and all logistics document costs. The logistics price includes costs for the elements consignment, vendor management, packaging (one-way or reusable), safety stock (required by BH SENS) transport and duty. All elements have to be separately listed. A calculation is only necessary if one of these elements is required before quotation.

Supply Parts
Supply parts are parts, which BH SENS provides cost-neutral. The parts are BH SENS’s property during the whole manufacturing process.

Return Delivery of Supplied Parts
OK Parts
Return deliveries of OK-supplied parts are to be delivered to the incoming goods area. Return deliveries are to be supplied separately on a special delivery note by DIN 4991/DIN 4994. The information “Return Delivery of Supplied Parts” is to be marked clearly on the delivery note. Further, the following information is to be added:

• Reason for the material return(e.g. over-supply, incorrect supply, material return request)
• BH SENS part number/ parts index or revision status/ number of units
• BH SENS incoming delivery note number, to be taken from the VDA single label if available
• responsible BH SENS staff member (planning/control clerk)
• Perhaps remark: forward to… (name, department)
• Packing data according to packing instructions

Not OK Parts
Return deliveries of processed, unprocessed, and unassembled, partially as per the production plan. Assembled not OK parts are to be supplied under a special delivery note by DIN 4991/DIN 4994 and are to be delivered to the incoming goods area. The information “Not OK Parts” is to be marked clearly on the delivery note. Besides the standard information (BH SENS part number/index or revision status/number of units), the following details have to be added for each error pattern and part number:

• Perpetrator: (BH SENS or partner)
• Description of the error pattern
• Reference to BH SENS quality report (optional, if available)

If it is agreed that not returning not-ok parts, the delivery note still has to be sent to BH SENS. The SUPPLIER has to keep the not-ok parts for 5 days after the delivery note has been sent. During this period BH SENS may request the not-ok parts. When returning parts the packing data has to be added to the delivery note. OK, and not OK Parts are to be supplied on/in separate consignment carriers and to be marked quite visibly as returned deliveries.

Parts Stock Management
All supply parts are liable to perpetual stocktaking. The SUPPLIER is obliged to control the stock based on request and send the results to BH SENS.

Due Date Inventory
Next to the perpetual stocktaking a due date inventory has to be performed. Thereby current stock data is transmitted by BH SENS, which the SUPPLIER has to confirm or correct.

Miscellaneous

Origin of Goods
The SUPPLIER is undertaken to provide information on the origin of the goods supplied in the form of a Supplier Declaration as per VO (EG) 1207/01. The declaration should also include the classification of imported goods according to customs duty tariffs (CN Code) and is to be submitted before the commencement of the series of supplies. An annual update is requested.

Return Delivery of Faulty Parts
Suppliers shall be obliged to pick up faulty goods at their own cost and risk within three working days of the quality report being sent. Exceptional arrangements may be made by BH SENS in some individual cases. Should the faulty goods not have been picked up within 3 working days, BH SENS shall arrange for the “carriage forward” return shipment as package freight by the transport company prescribed by BH SENS. Should the return transport be carried out generally by the transport company deployed by BH SENS, then such has to be agreed bilaterally between the parties.

Logistical Supplier Evaluation
Supplier performance includes the value for delivery performance, special transport and complaints for incorrect deliveries. The measurement will be done monthly. Detailed information for this process and the escalation process can be taken from the corporate SUPPLIER manual.

Document created (MM.DD.YYYY): 05.02.2024
Document Template: Template_EN_Corporate_Logistics_Manual_2023-12_rev.01
Revision date (MM.DD.YYYY): 05.02.2024

References

• Sensimetrics Corporation

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