JOURNEY J10KPB 10000mAh Power Bank User Guide
- May 15, 2024
- Journey
Table of Contents
JOURNEY J10KPB 10000mAh Power Bank
Product Information
Specifications
- Dimensions: 16 (L) x 62 (W) x 93 (H) mm
- Weight: 138g
- Output:
- USB-C: PD20W Max
- USB-A: PD18W Max
- MagSafe Wireless: 15W Max
- Input: USB-C DC 5V/3A 9V/2A 12V/1.5A
- Material: ABS
- Warranty: 1 Year
Product Usage Instructions
Device Setup
- Charge your Rapid Go 10000mAh Power Bank before using.
- White LEDs indicate battery level and a blue LED indicates wireless charging operation status.
Charging Your Phone With USB Cable
- Connect your phone to the power bank via the USB-C port.
- Charging will start automatically.
Frequently Asked Questions (FAQ)
Wireless devices do not commence charging
- Symptom: The wireless device is not starting to charge.
- Solution: Make sure the power bank is charged. Ensure proper alignment and connection between the device and the charging base.
Package Contents
- MagSafe Compatible Power Bank
- USB-C to USB-C Cable (30 cm)
- User Manual
Discription
- MagSafe Wireless Charging base
- Built-in kickstand
- Power Button
- USB-A Port
- USB-C Port
- LED Indicator
Specifications
- Model J10KPBWH
- Dimensions 16 (L) x 62 (W) x 93 (H) mm
- Weight 138gms
- Material ABS
- Input USB-C DC 5V/3A 9V/2A 12V/1.5A
- Output
- USB-C: PD20W Max
- USB-A: PD18W Max
- MagSafe Wireless: 15W Max
- Warranty 1 Year
Device Set Up
-
Charge your Journey MagSafe Compatible 5000mAh Power Bank before using.
-
White LEDs indicate battery level and a blue LED indicates wireless charging operation status.
Charging Your Phone With a USB cable -
Connect your phone to the powerbank via the USB-C port, charging will start automatically.
Charging Magsafe Enabled Phones -
Press the power button to turn on the power bank.
-
Place the power bank behind your MagSafe-enabled phone, the power bank magnetically snaps in place and turns on automatically.
-
Once in contact, your phone device will start charging wirelessly.
LED Lights working status indication
- Solid blue Wireless charging in operation
- White Pressing the power button, will show the current battery level
- Flashing red Off Metal or abnormal objects detected Power off
Troubleshooting
| Symptom | Solution |
|---|---|
| Wireless devices do not commence charging | • If you use a case, check if the |
case is MagSafe compatible.
• Ensure that your device supports the MagSafe/ Magnetic wireless charging standard
Wireless device stops charging before fully charged| • Check the power bank battery level by pushing the power button. Charge the power bank if the battery level is low.
• Thick cases can interfere with wireless charging – if using a case try removing your device from the case while charging
• Please check the iPhone optimised battery charging setting.
Safety Warnings
- This device uses inductive charging. Do not place metallic objects (aside from devices that support wireless charging) on top of the charging pad.
- Avoid placing phone cases that include metallic portions on the charger. In rare cases, it may not be possible to detect smaller metallic objects, such as foil logos on phone cases, and the charger may continue to operate. In these cases, the metallic object will heat up and may cause damage to the device being charged over time.
- Do not deliberately damage the device or expose it to damp, direct sunlight, or high-temperature conditions.
- It is normal for the device to be slightly warm to touch during operation. Provide adequate ventilation and do not cover the device while in operation.
- Disassembling or failing to properly use and care for your device will void the warranty on the product.
- Do not use the product if it becomes damaged as this could pose a risk of causing damage to connected devices.
- Journey bears no responsibility for damage to the device or incidental damages arising from improper use or lack of care. Journey will not be held liable for repair or replacement of the device or other damages in these circumstances.
FCC Compliance Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
- this device may not cause harmful interference, and
- this device must accept any interference received, including interference that may cause undesired operation.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, under Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used by the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and the receiver.
- Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
FCC Radiation Exposure Statement
The device has been evaluated to meet general RF exposure requirements. The
device can be used in portable exposure conditions without restriction.
IC Caution
Radio Standards Specification RSS-Gen, issue 5 This device contains licence-
exempt transmitter(s)/receiver(s) that comply with Innovation, Science and
Economic Development Canada’s licence-exempt RSS(s).
Operation is subject to the following two conditions:
- This device may not cause interference.
- This device must accept any interference, including interference that may cause undesired operation of the device.
RF exposure statement:
The device has been evaluated to meet general RF exposure requirements. The
device can be used in portable exposure conditions without restriction.
Responsible Party – U.S. Contact Information
ALOGIC USA LLC 3730 Parish Ave Fremont CA 94536 USA
DESIGNED IN AUSTRALIA
© JOURNEY. All rights reserved. Reproduction in whole or in part without
permission is prohibited. All other trademarks are the properties of their
owners. JOURNEY is the trademark of ALOGIC Corporation.