COSTWAY NP10899 Outdoor Rocking Chair Instruction Manual
- May 15, 2024
- COSTWAY
Table of Contents
COSTWAY NP10899 Outdoor Rocking Chair
Product Information
Specifications
- Model: NP10899
- Weight: 1.8 lbs
- Dimensions: 2.2 x 1.8 x 2.6 inches
Product Usage Instructions
Before You Start
This product comes with various components labelled from A to E and corresponding quantities. Make sure you have all the parts listed before starting assembly.
Assembly Steps
- Start by assembling components labelled A.
- Proceed to assemble components labelled B.
- Continue with components labeled C.
- Next, attach components labeled D.
- Secure components labeled E.
- Finish assembly following the instructions for components M6x45, M6x55, and M6x65.
Return / Damage Claim Instructions
If you encounter any issues with the product or need to make a return or damage claim, please contact our customer support team at the respective office locations provided in the manual. Remember to keep the manual for future reference.
Frequently Asked Questions
- Q: What should I do if I’m missing a part during asse mbly?
- A: If you are missing a part, please contact our customer service team at the office location corresponding to your region. Provide them with your model number for assistance.
- Q: How can I request a replacement for a damaged component?
- A: If any component is damaged upon arrival, follow the instructions provided in the manual for return or damage claims. Contact the customer service team via email for further assistance.
- Q: Can I disassemble and reassemble the product multiple times?
- A: While the product is designed for assembly and disassembly, repeated disassembly and reassembly may affect the integrity of the components. It is recommended to avoid frequent disassembly unless necessary.
Before You Start
- Please read all instructions carefully.
- Retain instructions for future reference.
- Separate and count all parts and hardware.
- Read through each step carefully and follow the proper order.
- We recommend that, where possible, all items are assembled near to the area in
- which they will be placed in use, to avoid moving the product unnecessarily once assembled.
- Always place the product on a flat, steady and stable surface.
- Keep all small parts and packaging materials for this product away from babies and children as they potentially pose a serious choking hazard.
Parts
Installation Instruction
Return / Damage Claim Instructions
- DO NOT discard the box / original packaging.
- In case a return is required, the item must be returned in the original box. Without this, your return will not be accepted.
- Take a photo of the box markings.
- A photo of the markings (text) on the side of the box is required in case a part is needed for replacement. This helps our staff identify your product number to ensure you receive the correct parts.
- Take a photo of the damaged part (if applicable).
- A photo of the damage is always required to file a claim and get your replacement or refund processed quickly. Please make sure you have the box even if it is damaged.
- Send us an email with the images requested.
- Email us directly from the marketplace where your item was purchased with the attached images and a description of your claim.
USA office: Fontana AUS office: Truganina GBR office: Ipswich FRA office: Saint Vigor d’Ymonville
If you’re having difficulty, our friendly customer team is always here to help.
- USA:cs.us@costway.com
- AUS:cs.au@costway.com
- GBR:cs.uk@costway.com
- FRA:cs.fr@costway.com
References
Read User Manual Online (PDF format)
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