SAMSUNG Galaxy A13 Awesome White 64GB + 4GB Smartphone User Guide

: June 4, 2024
: Samsung

Table of Contents

Your device
Get connected
Follow the setup screens
Do more
Find the user manual
Approved firmware versions
Information about safeguarding devices
Terms & Conditions
- Diagnostic software
Specific Absorption Rate (SAR)
- Samsung mobile products and recycling
- Pacemaker and implantable medical devices
Support
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

SAMSUNG Galaxy A13 Awesome White 64GB + 4GB Smartphone User Guide

Your device

Use only Samsung-approved chargers and cables. Damage caused by use of accessories not approved by Samsung is not covered by warranty.

Get connected

Insert the SIM card

SIM tool
Use the SIM tool to open the SIM tray.
SIM card
Insert the SIM card in the tray

Follow the setup screens

and transfer content to your new device
Setup screens

Do more

Scan the code
using your old device for more information on how to switch

or visit
kaywa.me/switchtogalaxy

Find the user manual

on your device
Find the user manual

Get help
samsung.com/us/support
youtube.com/samsungcare
samsung.com/us/support/simulators

Approved firmware versions

This device will only operate with firmware versions that have been approved for use by your wireless carrier and the device manufacturer. If unauthorized firmware is placed on the device it might not function properly.

Information about safeguarding devices

We encourage customers to take appropriate measures to secure their devices and invite them to take advantage of the features available on this device to help secure it from theft and/or other unauthorized access and use. This device has a locking function (e.g., user-defined codes or patterns) that can serve as a first line of defense against unauthorized use or access to stored information. Preloaded security applications that allow customers to track or locate misplaced devices can be found on several devices. Lost or stolen devices should be immediately reported to your wireless carrier so that proper measures can be taken to protect accounts. For additional information, visit your wireless carrier’s Privacy Policy.

Terms & Conditions

Read this document before operating the mobile device, accessories, or software (defined collectively and individually as the “Product”) and keep it for future reference. This document contains important Terms and Conditions. Electronic acceptance, opening the packaging, use, or retention of the Product constitutes acceptance of these Terms and Conditions.

You can obtain a copy of the complete Terms and Conditions and Samsung Standard One-year Limited Warranty by contacting Samsung at the address or phone number provided in this document.

Arbitration Agreement – This Product is subject to a binding Arbitration Agreement between you and SAMSUNG ELECTRONICS AMERICA, INC. (“Samsung”). You can opt out within 30 calendar days of purchase: email
optout@sea.samsung.com or call
1-800-SAMSUNG (726-7864) and providing the applicable information.

The Arbitration Agreement, Standard Oneyear Limited Warranty, End User License
Agreement (EULA), and additional Health,
Safety and Device care information, including:

Device Temperature
Samsung Knox security platform
Maintaining Dust and Water Resistance (IP rating)
Location, Navigation, GPS and AGPS
Wireless Emergency Alerts (WEA)

are available at:
English:
www.samsung.com/us/support/legal/mobile
Spanish:
www.samsung.com/us/support/legal/mobile- sp
This information is also on the device:

Settings > About phone or About device or About tablet > Legal information > Samsung legal or, search for “Legal”

You can view the Federal Communications Commission (FCC) certification, if applicable, by opening Settings > About phone or About device or About tablet

Status or Status information.

Diagnostic software

This device may be equipped with diagnostic software reporting usage and performance information used to assess, deliver and improve network quality and the overall device experience to wireless customers. Please refer to your service provider’s terms and conditions or privacy policy for more information.

Specific Absorption Rate (SAR)

certification information

For information visit:

Exposure to Radio Frequency (RF) signals
For information, visit www.samsung.com/us/support/legal/mobile then select
Health and Safety Information >
Radio Frequency (RF) signals

Samsung mobile products and recycling

WARNING! Never dispose of batteries in a fire because they may explode. Do not disassemble, crush, puncture, heat, burn or reuse batteries.
For more information, visit

www.samsung.com/recycling or call
1-800-SAMSUNG

FCC Part 15 Information and Notices

This device complies with part 15 of the FCC Rules. Operation is subject to conditions:

This device may not cause harmful interference, and
This device must accept any interference received, including interference that may cause undesired operation.

FCC Hearing Aid Compatibility (HAC) regulations for wireless devices

The FCC established requirements for devices to be compatible with hearing aids and other hearing devices. For more information, visit
www.fcc.gov/consumers/guides/hearingaid-compatibility-wireline-and- wirelesstelephones

HAC for newer technologies
This device has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this device that have not been tested yet for use with hearing aids. It is important to try the different features of this device thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise.
Consult your service provider or the manufacturer of this device for information on hearing aid compatibility. If you have questions about return or exchange policies, consult your service provider or device retailer.

Emergency calls

Emergency calls may not be possible on all wireless mobile device networks or when certain network services and/or mobile device features are in use. Check with local service providers. If certain features are in use (e.g. call blocking) you may first need to deactivate those features before you can make an emergency call.

Smart practices while driving
Samsung is committed to both promoting responsible driving and giving drivers tools to address distractions. For more information, visit www.samsung.com/us/support/legal/mobile then select Health and Safety Information > Smart practices while driving.

Responsible listening

CAUTION! Avoid potential hearing loss by not exposing yourself to loud sounds for a prolonged period of time. For more information, visit www.samsung.com/us/support/legal/mobile then select Health and Safety Information > Responsible listening

Pacemaker and implantable medical devices

CAUTION! Persons who have implantable medical devices should consult their health care provider before using mobile electronic devices. For more information, visit www.samsung.com/us/support/legal/mobile then select Health and Safety Information > FCC Part 15 Information and Notices.

Support

Samsung Electronics America, Inc.
85 Challenger Road
Ridgefield Park, NJ 07660
Phone: 1.800.SAMSUNG (726-7864)
Internet: www.samsung.com

© 2022 Samsung Electronics America, Inc. Samsung & Samsung Galaxy are registered trademarks of Samsung Electronics Co., Ltd. Other company and product names mentioned herein may be trademarks of their respective owners. Screen images simulated. Appearance of device may vary. Images shown are for reference only. If you use a screen protector, make sure it allows for use of touch screen features.