Lenovo D32q-20 31.5-inch WLED Monitor User Guide

Lenovo D32q-20 31.5-inch WLED Monitor

Specifications

Product Name: Lenovo D32q-20

Product Number: A19315FD0 61E4-GCR1-WW

Product Information

Monitor Specifications

The Lenovo D32q-20 is a high-quality monitor designed for optimal viewing experiences.

• Resolution: 2560 x 1440 pixels
• Size: 32 inches
• Adjustments: Tilt functionality
• Features: Kensington anti-theft lock, cable lock slot

Product Usage Instructions

Getting Started

To set up your Lenovo D32q-20 monitor, follow these steps:

1. Place the monitor face down on a soft flat surface.
2. Insert the base until it locks in place.
3. If using a VESA mount, refer to the Wall Mounting section on

Adjusting and Using Your Monitor

To adjust the monitor position and use controls:

• Use tilt functionality for adjusting the viewing angle.
• Refer to the Adjusting your monitor image section on page 2-3 for keypad controls usage.
• Utilize the Kensington anti-theft lock for security purposes.

Connecting and Turning on Your Monitor

To connect and power on your monitor:

1. Power off your computer and disconnect all attached devices.
2. Connect the necessary cables following the icon indications.

FAQ

• Q: Where can I find safety information for the Lenovo D32q-20 monitor?
  • A: Safety information can be found on page iii of the user manual or at http://www.lenovo.com/safety.
• Q: What adjustments can I make to the Lenovo D32q-20 monitor?
  • A: The monitor supports tilt adjustments for optimal viewing angles.
• Q: How do I use the Kensington anti-theft lock on the monitor?
  • A: The Kensington lock is located at the rear of the monitor and can be used to secure your device.

Product number

• A19315FD0
• 61E4-GCR1-WW

First Edition (Jun 2019) © Copyright Lenovo 2019. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure. LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.

Safety information

General Safety guidelines

For tips to help you use your computer safely, go to: http://www.lenovo.com/safety

Before installing this product, read the Safety Information

Getting started

This User’s Guide provides detailed operation instructions for the user. For quick instruction overview, please see the Setup Poster for brief information.

Shipping contents

The product package should include the following items:

• Information Flyer
• Flat Panel Monitor
• Power Cord
• HDMI Cable
• Base

Notice for use

To set up your monitor, please see the illustrations below.

Note: Do not touch the monitor within the screen area. The screen area is glass and can be damaged by rough handling or excessive pressure.

1. Place your monitor with the screen face down on a soft flat surface.
2. Insert the base towards monitor until it locks in place.

Note: To install a VESA mount, please see ““Wall Mounting (Optional)”]

Product overview

This section will provide information on adjusting monitor positions, setting user controls, and using the cable lock slot.

Types of adjustments

Tilt

Please see the illustration below for an example of the tilt range.

Monitor controls

The keypad controls on the panel frame are accesses to various functions.

For information on how to utilize these keypad controls, please see “Adjusting your monitor

Kensington anti-theft lock

Your monitor is equipped with a Kensington anti-theft lock located on the rear of your monitor.

Setting up your monitor

This section provides information on how to set up your monitor.

Connecting and turning on your monitor

Note: Be sure to read the Safety information on page iii before carrying out this procedure.

1. Power off your computer and all attached devices, then unplug the computer power cord.

2. Connect the cables according to below icon indication.

3. For computer in HDMI connecting.
   Note: For other regions Lenovo recommends that customers who require to use the HDMI input on their monitor purchase the “Lenovo HDMI to HDMI cable OB47070” www.lenovo.com/support/monitoraccessories

4. Connect one end of the DP cable to the DP connector on the back of the computer, and the other end to the DP connector on the monitor. Lenovo recommends that customers who require to use the Display Port input on their monitor purchase the “Lenovo Display Port to Display Port cable 0A36537”.
   www.lenovo.com/support/monitoraccessories

5. Connect the speaker’s audio cable and audio jack of monitor to transfer audio source from HDMI.
   Note: The audio output in HDMI modoes

6. Insert the power cord into the monitor, then plug the monitor power cord and the computer cord into grounded electrical outlets.
   Note: A certified power supply cord has to be used with this equipment. The relevant national installation and or equipment regulations shall be considered. A certified power supply cord not lighter than ordinary polyvinyl chloride flexible cord according to IEC 60227 (designation H05VV-F 3G 0.75mm2 or H05VVH2-F2 3G 0.75mm2 ) shall be used. Alternative a flexible cord be of synthetic rubber according to IEC 60245 (designation H05RR-F 3G 0.75mm2 ) shall be used.

7. Power on the monitor and the computer.

8. When you install the monitor driver, download the driver that corresponds to your monitor model from the Lenovo website http://support.lenovo.com/docs/D32q_20. Refer to the
   ““Manually installing the monitor driver”on page 3-5” section to install the driver.

Registering your option

Thank you for purchasing this Lenovo™ product. Please take a few moments to register your Product and provide us with information that will help Lenovo to better serve you in the future. Your feedback is valuable to us in developing product and services that are important to you, as well as in developing better ways to communicate with you. Register your option on the following Web site:

• http://www.lenovo.com/register

Lenovo will send you information and updates on your registered product unless you indicate on the Web site questionnaire that you do not want to receive further information.

Adjusting and using your monitor

This section will give you information on adjusting and using your monitor.

Comfort and accessibility

Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort. Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform. In addition, use healthy work habits to maximize your performance and comfort while using your computer. For more detailed information on any of these topics, visit the Healthy Computing Web site at:
http://www.lenovo.com/healthycomputing

Arranging your work area

Use a work surface of appropriate height and available working area to allow you to work in comfort. Organize your work area to match the way you use materials and equipment. Keep your work area clean and clear for the materials that you typically use and place the items that you use most frequently, such as the computer mouse or telephone, within the easiest reach. Equipment layout and setup play a large role in your working posture. The following topics describe how to optimize equipment setup to achieve and maintain good working posture.

Positioning your monitor

Position and adjust your computer monitor for comfortable viewing by considering the following items:

• Recommended viewing distance between the eye and the monitor screen is 1.5 x the diagonal of the screen. Solutions in meeting this required distance in cramped office situations include pulling desk away from wall or divider to make room for monitor, using flat panel or compact displays placing the monitor in the desk corner, or placing the keyboard in an adjustable drawer to create a deeper working surface.
• Monitor height: Position the monitor so your head and neck are in a comfortable and neutral (vertical, or upright) position. If your monitor does not have height adjustments, you might have to place books or other sturdy objects under the base of the monitor to achieve the desired height. A general guideline is to position the monitor such that the top of the screen is at or slightly below your eye-height when you are comfortably seated. However, be sure to optimize your monitor height so the line of site between your eyes and the center the monitor suits your preferences for visual distance and comfortable viewing when your eye muscles are in a relaxed state.
• Tilt: Adjust the tilt of your monitor to optimize the appearance of the screen content and to accommodate your preferred head and neck posture.
• General location: Position your monitor to avoid glare or reflections on the screen from overhead lighting or nearby windows.

The following are some other tips for comfortable viewing of your monitor:

• Use adequate lighting for the type of work you are performing.
• Use the monitor brightness, contrast controls, if equipped to optimize the image on your screen to meet your visual preferences.
• Keep your monitor screen clean so you can focus on the screen’s contents. Any concentrated and sustained visual activity can be tiring for your eyes. Be sure to periodically look away from your monitor screen and focus on a far object to allow your eye muscles to relax. If you have questions on eye fatigue or visual discomfort, consult a vision care specialist for advice.

Quick tips for healthy work habits

The following information is a summary of some important factors to consider to help you remain comfortable and productive while you use your computer.
• Good posture starts with equipment setup: The layout of your work area and the setup of your computer equipment have a large effect on your posture while using your computer. Be sure to optimize the position and orientation of your equipment by following the tips outlined in “Arranging your work area”on page 2-1 so you can maintain a comfortable and productive posture. Also, be sure to use the adjustment capabilities of your computer components and office furniture to best suit your preferences now and as your preferences change over time.
• Minor changes in posture can help avoid discomfort: The longer you sit and work with your computer, the more important it is to observe your working posture. Avoid assuming any one posture for an extended period of time. Periodically make minor modifications in your posture to help deter any discomforts that might arise. Make use of any adjustments that your office furniture or equipment provide to accommodate changes in posture.
• Short, periodic breaks help ensure healthy computing: Because computing is primarily a static activity, it is particularly important to take short breaks from your work. Periodically, stand up from your work area, stretch, walk for a drink of water, or otherwise take a short break from using your computer. A short break from work gives your body a welcome change in posture and helps to ensure you remain comfortable and productive while you do work.

Accessibility information

Lenovo is committed to providing greater access to information and technology to people with disabilities. With assistive technologies, users can access information in the way most appropriate to their disability. Some of these technologies are already provided in your operating system; others can be purchased through vendors or accessed at:
https://lenovo.ssbbartgroup.com/lenovo/request_vpat.php

Adjusting your monitor image

This section describes the control features to adjust your monitor image.

Using the direct access controls

The direct access controls can be used when the On-Screen Display (OSD) is not displayed.

Using the On-Screen Display (OSD) controls

To adjust the settings, the user controls can be viewed through the OSD.

To use the controls:

1. Press to open the main OSD menu.
2. Use to move among the icons. Select an icon and press to access that function. If there is a sub-menu, you can move between options using or , then press to select that function. Use to make adjustments then press to save.
3. Press to move backwards through the sub-menus and exit from the OSD.
4. Press and hold for 10 seconds to lock the OSD. This will prevent accidental adjustments to the OSD. Press and hold for 10 seconds to unlock the OSD and allow adjustments to the OSD.
5. Enables DDC/CI by default. Use OSD Exit Key, press and hold for 10 seconds to disable / enable DDC/CI function. A message “DDC/CI disable” is shown on the screen

OSD functions
**Extended brightness mode**

When the user adjusts the OSD default value over 100, the Warning message will pop up, “If the brightness is increased it will exceed the preset maximum brightness value and increase power consumption”, after selecting the CHANGE, the OSD brightness maximum value can be adjusted to 150.

Selecting a supported display mode

The display mode of the monitor uses is controlled by the computer. Therefore, refer to your computer documentation on how to change display modes. The image size, position and shape might be changed when the display mode changes. This is normal and the image can be re-adjusted using automatic image setup and the image controls. Unlike CRT monitors, which require a high refresh rate to minimize flicker, LCD or Flat Panel technology is inherently flicker-free. Note: If your system has previously been used with a CRT monitor and is currently configured to a display mode outside the range of this monitor, you may need to reattach the CRT monitor temporarily until you have re-configured the system; preferably to 2560 x 1440 at 60 Hz, which is a common display mode. The display modes shown below have been optimized at the factory. Table 2-2. Factory set display modes

Understanding power management

Power management is invoked when the computer recognizes that you have not used your mouse or keyboard for a user-definable period. There are several states as described in the table below. For optimal performance, switch off your monitor at the end of each working day, or whenever you expect to leave it unused for long periods during the day.

Table 2-3. Power indicator

There may be a slight delay before the image reappears.

Note: Standby also occurs if there is no image output to the monitor.

Off| Off| Blank| Press the power button

There may be a slight delay before the image reappears.

Caring for your monitor

Be sure to turn off the power before you perform any maintenance on the monitor.

Do not:

• Apply water or liquid directly to your monitor.
• Use solvents or abrasives.
• Use flammable cleaning materials to clean your monitor or any other electrical equipment.
• Touch the screen area of your monitor with sharp or abrasive items. This type of contact may cause permanent damage to your screen.
• Use any cleaner which contains an anti-static solution or similar additives. This may harm the coating of the screen area.

Do:

• Lightly dampen a soft cloth with water and use this to gently wipe the covers and the screen.
• Remove grease or finger marks with a damp cloth and a little mild detergent.

Detaching the monitor base and stand

• Step 1: Place the monitor on a soft and flat surface.
• Step 2: Remove the screws from base before detaching base and stand from the monitor.

Wall Mounting (Optional)

Refer to the instructions that come with the base mounting kit. To convert your LCD display from a desk-mounted to a wall-mounted display, do the following:

• Step 1: Verify that the Power button is turned Off, then disconnect the power cord.
• Step 2: Lay the LCD display face down on a towel or blanket.
• Step 3: Remove the base from the monitor, refer to “Detaching the monitor base and stand”on
• Step 4: Attach the mounting bracket from the VESA compatible wall mounting kit (100mm x100mm distance), the type of VESA mounting screw is M4 x 10 mm.
• Step 5: Attach the LCD display to the wall, and follow the instructions in the wall-mounting kit. For use only with UL Listed Wall Mount Bracket with minimum weight/load: 8kg

Reference information

This section contains monitor specifications, instructions to manually install the monitor driver, troubleshooting information, and service information.

Monitor specifications

Monitor specifications for type-model D32q-20

Dimensions| Depth Height

Width

| 256.1mm (10.08in.)

508.6mm (20.02in.)

729.7mm (28.73in.)

---|---|---
Stand| Tilt| Range: -5° ~ 22°
VESA mount| Supported| 100 mm x 100 mm (3.94 in. x 3.94 in.)
Image| Viewable image size Maximum height Maximum width

Pixel pitch

| 800.98 mm (31.5 in.)

392.69 mm (15.4 in.)

698.11 mm (27.5 in.) 0.27 mm (0.01 in.)

Power input| Supply voltage| 100-240V AC
 | Max supply current| 1.5A
Power consumption| Normal operation| <45 W (max)
Note: Power|  | <35 W (typical)
consumption figures|  |
are for the monitor and| Standby/Suspend| <0.5 W
the power supply|  |
combined| Off| <0.3 W
 | Note: without USB/|
 | Webcam/external speaker|
HDMI| Interface| HDMI
 | Input signal| VESA TMDS (Panel Link™)
 | Horizontal addressability| 2560 pixels (max)
 | Vertical addressability| 1440 lines (max)
 | Clock frequency| 300 MHz

Monitor specifications for type-model D32q-20

DP| Interface Input signal

Horizontal addressability

Vertical addressability Clock frequency

| DP

VESA TMDS (Panel Link™) 2560 pixels (max)

1440 lines (max)

300 MHz

---|---|---
Communications| VESA DDC/CI|
Supported display modes| Horizontal frequency

Vertical frequency

| 30 KHz – 114 KHz

48 Hz – 75 Hz

Native Resolution| 2560 x 1440 at 60 Hz
Temperature| Operating Storage

Shipping

| 0° to 40° C (32° to 104° F)

-20° to 60° C (-4° to 140° F)

-20° to 60° C (-4° to 140° F)

Humidity| Operating Storage

Shipping

| 10% to 80% non-condensing

5% to 95% non-condensing

5% to 95% non-condensing

Troubleshooting

If you have a problem setting up or using your monitor, you might be able to solve it yourself. Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your problem.

The words ĀOut of Rangeāare shown on the screen, and the power indicator is flashing white.| The system is set to a display mode which is not supported by the monitor.| If you are replacing an old monitor, reconnect it and adjust the display mode to within the specified range for your new monitor.| “Selecting a supported display mode”
 |  | If using a Windows system, restart the system in safe mode, then select a supported display mode for your computer.|
 |  | If these options do not work, contact the Support Center.|
The image quality is unacceptable.| The video signal cable is not connected with the monitor or system completely.| Be sure the signal cable is firmly plugged into the system and monitor.| “Connecting and turning on your monitor”
The color settings may be incorrect.| Select another color setting from the OSD menu.| “Adjusting your monitor image
The automatic image setup function was not performed.| Perform automatic image setup.| “Adjusting your monitor image”
The power indicator is not lit and there is no image.| •          The monitor’s power switch is not switched on.

•          The power cord is loose or disconnected.

| •          Be sure the power cord is connected properly.

•          Be sure the outlet has power.

•          Power on the monitor.

•          Try using another power cord.

•          Try using another electrical outlet.

| “Connecting and turning on your monitor”
 | •          There is no power at the outlet.|
Screen is blank and power indicator is amber.| The monitor is in Standby/Suspend mode.| •          Press any key on the keyboard or move the mouse to restore operation.| “Understanding power management”
 |  | •          Check the Power Options settings on your computer.|
Problem| Possible cause| Suggested action| Reference
---|---|---|---
The power| The video signal cable| Be sure the video cable is| “Connecting and
indicator is amber,| is loose or disconnected| connected with the system| turning on your
but there is no| from the system or| properly.| monitor”
image.| monitor.|  |
 | The monitor brightness| Adjust the brightness and| “Adjusting your
 | and contrast are at the| contrast setting on the OSD| monitor image”
 | lowest setting.| menu.|
One or more of the pixels appear discolored.| This is a characteristic of the LCD technology and is not an LCD defect.| If there are more than five pixels missing, contact the Support Center.| Appendix A.“Service and Support”
•          Fuzzy lines in text or a blurry image.

•          Horizontal or vertical lines through the image.

| •          Image setup has not been optimized.

•         Your system Display Properties setting have not been optimized.

| Adjust the resolution settings on your system to match the native resolution for this monitor: 2560 x 1440 at 60 Hz.| “Adjusting your monitor image”
Perform automatic image setup. If automatic image setup does not help, perform manual image setup.| “Selecting a supported display mode”
 |  | When working in the native resolution, you may find additional improvements by adjusting the Dots Per Inch (DPI) setting on your system.| See the Advanced section of your system’s display properties.

Manually installing the monitor driver

Below are steps for manually installing the monitor driver in Microsoft Windows 7, Windows 10.

Installing the monitor driver in Windows 7

To use the Plug and Play feature in Microsoft Windows 7, do the following:

1. Turn off the computer, all attached devices.
2. Ensure that the monitor is connected correctly.
3. Turn on the monitor and then the system unit. Allow your computer to start the Windows 7 operating system.
4. From the Lenovo website http://support.lenovo.com/docs/D32q_20, find the corresponding monitor driver and download it to a PC to which this monitor is connected (such as a desktop).
5. Open the Display Properties window by clicking Start, Control Panel, Hardware and Sound icon, and then click the Display icon.
6. Click the Change the display settings tab.
7. Click the Advanced Settings icon.
8. Click the Monitor tab.
9. Click the Properties button.
10. Click the Driver tab.
11. Click Update Driver, then click Browse the computer to find the driver program.
12.  Select Pick from the list of device driver program on the computer.
13.  Click the Hard Disk button. By clicking the Browse button, browse and point to the following path:
    • X:\Monitor Drivers\Windows 7 (where X indicates the folder in which the downloaded driver is located\(such as a desktop)).
14. Select the lend32q-20.inf file and click the Open button. Click the OK button.
15. In the new window, select LEN D32q-20 and click Next.
16. After the installation is complete, delete all downloaded files and close all windows.
17. Restart the system. The system will automatically select the maximum refresh rate and corresponding Color Matching Profiles.

Installing the monitor driver in Windows 10

To use the Plug and Play feature in Microsoft Windows 10, do the following:

1. Turn off the computer, all attached devices.

2. Ensure that the monitor is connected correctly.

3. Turn on the monitor and then the system unit. Allow your computer to start the Windows 10 operating system.

4. From the Lenovo website http://support.lenovo.com/docs/D32q_20, find the corresponding monitor driver and download it to a PC to which this monitor is connected (such as a desktop).

5. On the Desktop, move mouse to bottom-left corner of screen, right-click choose Control Panel, then double click the icon of Hardware and Sound, and then click Display.

6. Click the Change the display settings tab.

7. Click the Advanced Settings icon.

8. Click the Monitor tab.

9. Click the Properties button.

10. Click the Driver tab.

11. Click Update Driver, then click Browse the computer to find the driver program.

12. Select Pick from the list of device driver program on the computer.

13. Click the Hard Disk button. By clicking the Browse button, browse and point to the following path:
    X:\Monitor Drivers\Windows 10 (where X indicates the folder in which the downloaded driver is located (such as a desktop)).

14.  Select the lend32q-20.inf file and click the Open button. Click the OK button.

15. In the new window, select LEN D32q-20 and click Next.

16.  After the installation is complete, delete all downloaded files and close all windows.

17. Restart the system. The system will automatically select the maximum refresh rate and corresponding Color Matching Profiles.

On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality. Lenovo recommends using either 2560 x 1440 at a refresh rate of 60 Hz, or 640 x 480 at a refresh rate of 60 Hz.

Getting further help

If you still can’t solve your problem, please contact the Lenovo Support Center. For more information on contacting the Support Center, please see Appendix A.“Service and Support”

Service information

Customer responsibilities

The warranty does not apply to a product which has been damaged due to accident, misuse, abuse, improper installation, usage not in accordance with product specifications and instructions, natural or personal disaster, or unauthorized alterations, repairs or modifications. The following are examples of misuse or abuse and not covered by warranty:

• Images burned onto the screen of a CRT monitor. Burned image is preventable by utilizing a moving screen saver or power management.
• Physical damage to covers, bezel, base and cables.
• Scratches or punctures on monitor screens.

Service parts

The following parts are for use by Lenovo service, or Lenovo aurthorized dealers, to supprot the customer warranty. Parts are for service use only. The table below shows information for model 61E4-GCR1-WW

Table 3-3. List of service parts

FRU (FIELD

REPLACEABLE UNIT)

PART NUMBER

| DESCRIPTION| Machine Type/Model (MTM)| COLOR| GEOGRAPHY
---|---|---|---|---
5D10W41907| D32q-20(A19315FD0)-

31.5 inch Monitor (HDMI+DP)

| 61E4| Raven Black| WORLDWIDE
5C10W41908| D32q-20(A19315FD0) –

DP cable (1.8m, RoHS)

| 61E4| Raven Black| WORLDWIDE
5C10W41905| D32q- 20(A19315FD0)-

HDMI cable (for NA only,1.8m, RoHS)

| 61E4| Raven Black| WORLDWIDE
5SE0W41906| D32q-20(A19315FD0) –

FRU Stand and Base

| 61E4| Raven Black| WORLDWIDE

Appendix A. Service and Support

The following information describes the technical support that is available for your product, during the warranty period or throughout the life of your product. Refer to the Lenovo Limited Warranty for a full explanation of Lenovo warranty terms.

Registering your option

Register to receive product service and support updates, as well as free and discounted computer accessories and content. Go to: http://www.lenovo.com/register

Online technical support

Online technical support is available during the lifetime of a product at:

• http://www.lenovo.com/support

Product replacement assistance or exchange of defective components also is available during the warranty period. In addition, if your option is installed in a Lenovo computer, you might be entitled to service at your location. A Lenovo technical support representative can help you determine the best alternative.

Telephone technical support

Installation and configuration support through the Customer Support Center will be available until 90 days after the option has been withdrawn from marketing. After that time, the support is cancelled, or made available for a fee, at Lenovo’s discretion. Additional support is also available for a nominal fee. Before contacting a Lenovo technical support representative, please have the following information available: option name and number, proof of purchase, computer manufacturer, model, serial number and manual, the exact wording of any error message, description of the problem, and the hardware and software configuration information for your system. Your technical support representative might want to walk you through the problem while you are at your computer during the call. Telephone numbers are subject to change without notice. The most up-to-date telephone list for Lenovo Support is always available at: http://consumersupport.lenovo.com

(Spanish, English)

Australia| 1-800-041-267

(English)

Austria| 0810-100-654 (For local rate) (German)
Belgium| Warranty service and support: 02-339-36-11 (Dutch, French)
Bolivia| 0800-10-0189

(Spanish)

from outside the Sao Paulo region: 0800-701-4815 (Portuguese)
Brunei Darussalam| Dial 800-1111

(English)

Canada| 1-800-565-3344

(English, French)

Chile| 800-361-213

(Spanish)

China| Technical Support Line: 400-100-6000 (Mandarin)
China

(Hong Kong S.A.R.)

| (852) 3516-8977

(Cantonese, English, Mandarin)

China

(Macau S.A.R.)

| 0800-807 / (852) 3071-3559

(Cantonese, English, Mandarin)

Colombia| 1-800-912-3021

(Spanish)

Costa Rica| 0-800-011-1029

(Spanish)

Croatia| 385-1-3033-120

(Croatian)

Cyprus| 800-92537

(Greek)

Czech Republic| 800-353-637

(Czech)

Denmark| Warranty service and support: 7010-5150 (Danish)
Dominican Republic| 1-866-434-2080

(Spanish)

Ecuador| 1-800-426911-OPCION 4

(Spanish)

Egypt| Primary: 0800-0000-850

Secondary: 0800-0000-744 (Arabic,English)

El Salvador| 800-6264

(Spanish)

Estonia| 372-66-0-800

(Estonian, Russian, English)

Finland| Warranty service and support: +358-800-1-4260 (Finnish)
France| Warranty service and support: 0810-631-213 (hardware) (French)
Germany| Warranty service and support: 0800-500-4618 (toll-free) (German)
Greece| Lenovo Business Partner (Greek)
Country or Region| Telephone Number
---|---
Guatemala| Dial 999-9190, wait for operator, and request to reach 877-404-9661 (Spanish)
Honduras| Dial 800-0123

(Spanish)

Hungary| +36-13-825-716

(English, Hungarian)

India| Primary: 1800-419-4666 (Tata)

Secondary: 1800-3000-8465 (Reliance) Email: commercialts@lenovo.com (English and Hindi)

Indonesia| 1-803-442-425

62 213-002-1090 (Standard Charges Apply) (English, Bahasa Indonesia)

Ireland| Warranty service and support: 01-881-1444 (English)
Israel| Givat Shmuel Service Center: +972-3-531-3900 (Hebrew, English)
Italy| Warranty service and support: +39-800-820094 (Italian)
Japan| 0120-000-817

(Japanese, English)

Kazakhstan| 77-273-231-427 (Standard Charges Apply) (Russian, English)
Korea| 080-513-0880 (Collect call)

02-3483-2829 (Toll Call)

(Korean)

Latvia| 371-6707-360

(Latvian, Russian, English)

Lithuania| 370 5278 6602

(Italian, Russian, English )

Luxembourg| ThinkServer and ThinkStation: 352-360-385-343 ThinkCentre and ThinkPad: 352-360-385-222 (French)
Malaysia| 1-800-88-0013

03-7724-8023 (Standard Charges Apply) (English)

Malta| 356-21-445-566

(English, Italian, Maltese Arabic)

Mexico| 001-866-434-2080

(Spanish)

Netherlands| 020-513-3939

(Dutch)

New Zealand| 0508-770-506

(English)

Nicaragua| 001-800-220-2282

(Spanish)

Norway| 8152-1550

(Norwegian)

(Spanish)

Philippines| 1-800-8908-6454 (GLOBE subscribers)

1-800-1441-0719 (PLDT subscribers) (Tagalog, English)

Poland| Laptops and tablets branded with logo Think: 48-22-273-9777 ThinkStation and ThinkServer: 48-22-878-6999

(Polish, English )

Portugal| 808-225-115 (Standard Charges Apply) (Portuguese)
Romania| 4-021-224-4015

(Romanian)

Russia| +7-499-705-6204

+7-495-240-8558 (Standard Charges Apply) (Russian)

Singapore| 1-800-415-5529

6818-5315 (Standard Charges Apply) (English, Mandarin, Bahasa Malaysia)

Slovakia| ThinkStation and ThinkServer: 421-2-4954-5555
Slovenia| 386-1-2005-60

(Slovenian)

Spain| 34-917-147-833

(Spanish)

Sri Lanka| 9477-7357-123 (Sumathi Information systems) (English)
Sweden| Warranty service and support: 077-117-1040 (Swedish)
Switzerland| Warranty service and support: 0800-55-54-54 (German, French, Italian)
Taiwan| 0800-000-702

(Mandarin)

Thailand| 001-800-4415-734

(+662) 787-3067 (Standard Charges Apply) (Thai, English)

Turkey| 444-04-26

(Turkish)

United Kingdom| Standard warranty support: 03705-500-900 ( local rate)

Standard warranty support: 08705-500-900 (English)

United States| 1-800-426-7378

(English)

Uruguay| 000-411-005-6649

(Spanish)

Venezuela| 0-800-100-2011

(Spanish)

84-8-4458-1042 (Standard Charges Apply) (Vietnamese, English)

Appendix B. Notices

Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead. However, it is the user ‘s responsibility to evaluate and verify the operation of any other product, program, or service. Lenovo may have patents or pending patent applications covering subject matter described in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to:

• Lenovo (United States), Inc.
• 1009 Think Place – Building One Morrisville, NC 27560
• U.S.A.
• Attention: Lenovo Director of Licensing

LENOVO PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you. This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. Lenovo may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice. The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons. The information contained in this document does not affect or change Lenovo product specifications or warranties. Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties. All information contained in this document was obtained in specific environments and is presented as an illustration. The result obtained in other operating environments may vary. Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at your own risk. Any performance data contained herein was determined in a controlled environment. Therefore, the result obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment.

Recycling information

Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information on recycling Lenovo products, go to:

• http://www.lenovo.com/lenovo/environment/recycling

Collecting and recycling a disused Lenovo computer or monitor

If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources. Computers and monitors are categorized as industrial waste and should be properly disposed of by an industrial waste disposal contractor certified by a local government. In accordance with the Law for Promotion of Effective Utilization of Resources, Lenovo Japan provides, through its PC Collecting and Recycling Services, for the collecting, reuse, and recycling of disused computers and monitors. For details, visit the Lenovo Web site at

• www.ibm.com/jp/pc/service/recycle/pcrecycle

Pursuant to the Law for Promotion of Effective Utilization of Resources, the collecting and recycling of home-used computers and monitors by the manufacturer was begun on October 1, 2003. This service is provided free of charge for home-used computers sold after October 1, 2003. For details, visit the Lenovo Web site at www.ibm.com/jp/pc/service/recycle/personal/. Disposing of Lenovo computer components Some Lenovo computer products sold in Japan may have components that contain heavy metals or other environmental sensitive substances. To properly dispose of disused components, such as a printed circuit board or drive, use the methods described above for collecting and recycling a disused computer or monitor.

Trademarks

The following terms are trademarks of Lenovo in the United States, other countries, or both:

• Lenovo
• The Lenovo logo
• ThinkCenter
• ThinkPad
• ThinkVision

Power cords and power adapters

Use only the power cords and power adapters supplied by the product manufacturer. Do not use the ac power cord for other devices.

References

• Lenovo D32q-20 Monitor - Overview - Lenovo Support US
• lenovo.com/healthycomputing/
• lenovo.com/lenovo/environment/recycling
• Registration - Lenovo Support US
• Regulatory Compliance | Personal Computer Safety | Lenovo US
• Lenovo Support | Drivers, Troubleshooting, Warranty, Repair | Lenovo Support US
• Monitors Accessories - Reference Guide - Lenovo Support US

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