COSTWAY HW62014 Mesh Office Chair Instruction Manual
- May 15, 2024
- COSTWAY
Table of Contents
COSTWAY HW62014 Mesh Office Chair
Specifications
- Model: HW62014
- Product Name: Chaise de Bureau Silla de Oficina Sedia da Ufficio Office chair
- Manufacturer Contact:
- USA: cs.us@costway.com
Product Usage Instructions
Before You Start
Prior to assembly, familiarize yourself with the instructions and ensure
all parts are present. Assemble the product close to its final location to
minimize movement. Place the product on a flat and stable surface away from
children. Do not tighten screws until all are aligned; start by loosely
tightening all screws and thengradually tighten them firmly without over-
tightening any single screw.
Return/Damage Claim Instructions
For returns or damage claims, retain the original box and packaging. Take
photos of the box markings and any damaged parts. Email the images along with
a description of your claim to the appropriate customer service email based on
your region.
Before You Start
- Please read all instructions carefully.
- Retain instructions for future reference.
- Separate and count all parts and hardware.
- Read through each step carefully and follow the proper order.
- We recommend that, where possible, all items are assembled near to the area in which they will be placed in use, to avoid moving the product unnecessarily once assembled.
- Always place the product on a flat, steady, and stable surface.
- Keep all small parts and packaging materials for this product away from babies and children as they potentially pose a serious choking hazard.
WARNING
- Do not stand on this chair or use the chair as a step ladder. Use it as a chair only.
- This chair has a great dynamic weight capacity up to 113 kg (249 lbs) and a static weight capacity up to 150 kg (330 lbs).
- This chair is designed for one person to use at a time.
- Do not use this chair unless all bolts, screws, and knobs are firmly secured.
- Check all bolts, screws, and knobs every 90 days. Tighten if any are loose.
- Failure to follow these instructions may result in serious injury or death of yourself and people around you.
- Some of the parts are heavy and/or have sharp edges, please install it carefully to avoid hurting yourself and the people around you.
PARTS
INSTALLATION
Please do not tighten the screws until all the screws are aligned with holes. Try to tighten all the screws loosely initially and then tightly a little bit more. Do not overtighten a single screw as it will cause other screws hardly to be tightened. Tighten all the screws firmly in the end.
Return / Damage Claim Instructions
DO NOT discard the box / original packaging.
In case a return is required, the item must be returned in the original box.
Without this, your return will not be accepted.
Take a photo of the box markings.
A photo of the markings (text) on the side of the box is required in case a
part is needed for replacement. This helps our staff identify your product
number to ensure you receive the correct parts.
Take a photo of the damaged part (if applicable).
A photo of the damage is always required to file a claim and get your
replacement or refund processed quickly. Please make sure you have the box
even if it is damaged.
Send us an email with the images requested.
Email us directly from the marketplace where your item was purchased with the
attached images and a description of your claim.
FAQ
- Q: What should I do if I encounter difficulty during assembly?
- A: Reach out to our customer support team for assistance. Contact details can be found in the manual or on our website.
- Q: Can I discard the original packaging after assembly?
- A: It is recommended to keep the original packaging in case a turn or damage claim is necessary. Do not discard it until you are certain the product is in good condition.