UNITED FIBER Virtual Fax User Guide

May 15, 2024
UNITED FIBER

VIRTUAL FAX
Quick Start Guide

SETUP

Online Setup

  1. Sign into the My Cloud Services Portal website. E.g.: https://portal.momentumtelecom.com/
  2. Click on the View All Features link in the Basic Features card on your Dashboard to view your Settings.
  3. Click the View / Edit drop-down arrow next to Virtual Fax (Fax-to-Email / Email-to-Fax)
  4. Enter a Name (First, Initials, Last) for the virtual fax number identifier.
  5. Inbound – Enter up to twenty (20) unique email addresses to be associated with the Virtual Fax Number for Inbound (receiving) in the adjacent text box. Separate addresses with a single comma.
  6. Outbound – Enter up to twenty (20) unique email addresses to be associated with the Virtual Fax Number for Outbound (sending) in the adjacent text box. Separate addresses with a single comma.UNITED FIBER Virtual Fax User
  7. Click Save.

USE

Send Virtual Fax

  1. Open the email account associated with Virtual Fax.UNITED FIBER Virtual Fax User - Fig 1

  2. Compose a new email as follows:
    • To: Recipient’s 10-Digit Fax Number followed by @fax.mydigitalservices.com
    • Subject: Type the fax subject here.
    • Body: Type the cover page text in the body of the email.
    • Add Attachment: Attach the images and/or document containing the pages to be faxed.

  3. Click Send.

Receive Virtual Fax
Simply provide the sender with your 10-Digit Virtual Fax Phone Number and watch your email.
Received faxes appear in the inbox of the associated email account(s) and the file attachments that were sent are included as PDF or image file attachments.

800-585-6454
unitedfiber.com

References

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