COSTWAY NP11065 Porch Swing Chair Installation Guide
- May 15, 2024
- COSTWAY
Table of Contents
COSTWAY NP11065 Porch Swing Chair
Product Information
Specifications:
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Model: NP11065
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Country Offices: USA (Fontana), AUS (Truganina), GBR (Ipswich), FRA (Saint Vigor d’Ymonville)
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Contact Email:
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USA – cs.us@costway.com
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AUS – cs.au@costway.com
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GBR – cs.uk@costway.com
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FRA – cs.fr@costway.com
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Product Usage Instructions
Before You Start:
This instruction booklet contains important safety information. Please read
and keep it for future reference.
Assembly Steps:
- Identify all components labelled A to BB.
- Follow the diagram to assemble parts in the correct order.
- Use the specified screws and tools for each step to ensure proper assembly.
- Double-check all connections and ensure everything is securely fastened.
Maintenance:
Regularly check for loose screws and connections. Clean the product with a
damp cloth and mild detergent. Avoid using harsh chemicals.
Storage:
When not in use, store the product in a dry and clean environment. Avoid
exposure to direct sunlight or extreme temperatures.
FAQs
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Q: How do I request a return or file a damage claim?
A: For return or damage claim instructions, please refer to the specific guidelines provided in the manual under the ‘Return / Damage Claim Instructions’ section. -
Q: What should I do if I encounter difficulties during assembly?
A: If you face any challenges during assembly, please reach out to our customer team for assistance. Contact details are available for each country office.
THIS INSTRUCTION BOOKLET CONTAINS IMPORTANT SAFETY INFORMATION. PLEASE READ AND KEEP FOR FUTURE REFERENCE.
Before You Start
- Please read all instructions carefully.
- Retain instructions for future reference.
- Separate and count all parts and hardware.
- Read through each step carefully and follow the proper order.
- We recommend that, where possible, all items are assembled near the area in which they will be placed in use, to avoid moving the product unnecessarily once assembled.
- Always place the product on a flat, steady and stable surface.
- Keep all small parts and packaging materials for this product away from babies and children as they potentially pose a serious choking hazard.
PARTS LIST
INSTALLATION
Notice: When the product is in use, the backrest should be stuck with a buckle after it is placed flat.
Return / Damage Claim Instructions
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DO NOT discard the box / original packaging.
In case a return is required, the item must be returned in the original box. Without this, your return will not be accepted. -
Take a photo of the box markings.
A photo of the markings (text) on the side of the box is required in case a part is needed for replacement. This helps our staff identify your product number to ensure you receive the correct parts. -
Take a photo of the damaged part (if applicable).
A photo of the damage is always required to file a claim and get your replacement or refund processed quickly. Please make sure you have the box even if it is damaged. -
Send us an email with the images requested.
Email us directly from the marketplace where your item was purchased with the attached images and a description of your claim.
USA office: Fontana AUS office: Truganina GBR office: Ipswich FRA office: Saint Vigor d’Ymonville
If you’re having difficulty, our friendly customer team is always here to help.
USA: cs.us@costway.com
AUS: cs.au@costway.com
GBR: cs.uk@costway.com
FRA:cs.fr@costway.com
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>