Haute Decor 7.5 Foot Tall Slim Noble FIR Christmas User Manual
- May 15, 2024
- HAUTE DECOR
Table of Contents
Haute Decor 7.5 Foot Tall Slim Noble FIR Christmas
Product Information
Specifications
- Manufacturer: Haute Decor
- Warranty Period: 1 year from date of purchase
- Components Covered: Poles, Branches, Stand
- Intended Use: Residential use only
- Location: Keep away from heat and moisture
- Geographic Validity: United States and Canada
Product Usage Instructions
The Haute Decor Christmas Tree comes with a limited warranty against manufacturer defects in material or workmanship for a period of one year from the date of purchase. To ensure the longevity of your artificial tree, follow these usage instructions:
- Only use the tree for temporary installation and seasonal purposes.
- Keep the tree away from heat sources and moisture to prevent damage.
- Store the tree in a cool, dry, well-ventilated space when not in use.
Warranty Claim Process
If you need to make a warranty claim, ensure you have the following
information ready:
- Original Sales Receipt
- Vendor Item Number
Contact the manufacturer through mail, email, or telephone using the provided contact information at the bottom of the warranty statement.
2023 MANUFACTURER’S LIMITED WARRANTY
FOR HAUTE DECOR TREES
PLEASE SAVE THE FOLLOWING TWO PIECES OF INFORMATION FROM YOUR PURCHASE. SHOULD A WARRANTY CLAIM BE MADE, THIS INFORMATION WILL BE REQUIRED. THERE IS NOT A WARRANTY REGISTRATION.
-
ORIGINAL SALES RECEIPT
IMPORTANT: NO WARRANTY CLAIMS WILL BE CONSIDERED WITHOUT THE ORIGINAL SALES RECEIPT. BANK STATEMENTS WILL NOT BE ACCEPTED. (NOTE: FOR RECEIPTS PRINTED ON THERMAL PAPER IT IS ADVISED TO MAKE A COPY OF THE RECEIPT IMMEDIATELY FOLLOWING PURCHASE FOR A POSSIBLE FUTURE WARRANTY CLAIM. THERMAL RECEIPTS WILL FADE OVER TIME. THIS WARRANTY IS NOT VALID WITHOUT A LEGIBLE RECEIPT.) -
VENDOR ITEM NUMBER
THIS INFORMATION CAN BE FOUND ON YOUR TREE BOX AND ALSO ON THE TOP OF THE
INSTRUCTION SHEET.
THE MANUFACTURER WARRANTS THE ORIGINAL PURCHASER OF THIS CHRISTMAS TREE
AGAINST MANUFACTURER ONLY DEFECTS IN MATERIAL OR WORKMANSHIP FOR A PERIOD OF
ONE (1) YEAR FROM DATE OF PURCHASE. THIS WARRANTY IS LIMITED TO THE
REPLACEMENT OF TREE COMPONENTS.
FOR A PERIOD OF ONE (1) YEAR, FROM THE ORIGINAL PURCHASE DATE, THE MANUFACTURER WILL REPLACE DEFECTIVE PARTS IN THE TREE’S CONSTRUCTION WHICH COVERS THE POLES, BRANCHES, AND STAND. [WHITE FLOCKED TREES: COLOR VARIATION ON WHITE TREES IS NOT COVERED. EXTREMES IN TEMPERATURE AND MOISTURE AS WELL AS SMOKE AND OTHER POLLUTANTS MAY AFFECT THE WHITE COLOR OF THE TREE.]
FOR A PERIOD OF ONE (1) YEAR, FROM THE ORIGINAL PURCHASE DATE, THE MANUFACTURER WILL REPLACE ANY MANUFACTURER DEFECT FOUND TO A LIGHTING COMPONENT BY REPLACING THAT LIGHTING COMPONENT. THIS WARRANTY IS VOID IF ANY LIGHTED ITEM OR ACCESSORY OTHER THAN THE MANUFACTURER APPROVED LIGHTS ARE USED ON THE TREE. IF YOUR TREE HAS REPLACEABLE BULBS, THEN LOOSE, BURNED OUT, OR DAMAGED BULBS MUST BE REPLACED PROMPTLY IN ORDER TO MAINTAIN THE PERFORMANCE AND LIFE EXPECTANCY OF YOUR TREE’S LIGHTS. IF A BULB BURNS OUT, PLEASE REPLACE IT AT ONCE. FAILURE TO REPLACE A BURNED-OUT BULB WILL RESULT IN A SHORTER LIFE SPAN FOR THE REMAINING BULBS AND LIGHT SET. THREE BURNED OUT BULBS WILL REDUCE THE LIFE OF THE LIGHT SET BY 30%. FAILURE TO MAINTAIN AND REPLACE BURNED OUT BULBS WILL VOID THE WARRANTY.
CLEARANCE TREES AND FLOOR/DISPLAY MODELS: ANY TREE PURCHASED ON A “FINAL SALE” OR ON A “NO RETURN” POLICY FROM A STORE, WILL BE MANAGED ON A COMPONENTS PARTS REPLACEMENT POLICY ONLY, WHICH DOES NOT INCLUDE REPLACMENT OF ENTIRE TREE SECTIONS.
THIS WARRANTY APPLIES ONLY TO THE ORIGINAL PURCHASER AND IS NON-TRANSFERABLE. THE MANUFACTURER EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND (OTHER THAN THE EXPRESS WARRANTY STATED HEREIN). THIS LIMITED WARRANTY APPLIES TO RESIDENTIAL USE ONLY AND WILL BE INVALIDATED SHOULD THE PURCHASER USE FOR COMMERCIAL PURPOSES.
THE LIMITED WARRANTY FOR THIS TREE AND ITS LIGHTS DOES NOT COVER DAMAGE RESULTING FROM ACCIDENT, MISUSE, ABUSE, NEGLIGENCE OR NORMAL WEAR. THIS CHRISTMAS TREE IS A SEASONAL PRODUCT AND IS INTENDED FOR TEMPORARY INSTALLATION AND USE ONLY. TO ENSURE THE LONGEVITY OF YOUR ARTIFICIAL TREE, IT IS STRONGLY RECOMMENDED THAT YOU KEEP IT AWAY FROM HEAT AND MOISTURE AND STORE IT IN A COOL, DRY, WELL-VENTILATED SPACE.
THE MANUFACTURER IS NOT LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES
ARISING FROM ANY DEFECTS AND/OR DEVIANCE FROM ASSUMED PRODUCT COMPLIANCE.
VANDALISM, ACTS OF NATURE, AND OTHER CAUSES OUTSIDE OF THE MANUFACTURER’S
CONTROL ARE NOT COVERED UNDER THIS LIMITED WARRANTY. ITEMS DAMAGED IN TRANSIT
BY PUBLIC COMMON OR PRIVATE CARRIERS ARE EXCLUDED FROM THIS WARRANTY, AND
THOSE DAMAGES MUST BE CLAIMED THROUGH THAT CARRIER.
REPLACEMENT PARTS PROVIDED BY THIS LIMITED WARRANTY MUST BE SPECIFICALLY
AUTHORIZED BY THE MANUFACTURER AND SOLELY AT THE DISCRETION OF THE
MANUFACTURER. THIS WARRANTY ONLY COVERS TREES MANUFACTURED FOR AND SOLD BY
HAUTE DECOR. WARRANTY IS NOT VALID REGARDING 3RD PARTY RETAILERS. THIS
WARRANTY IS VALID ONLY IN THE UNITED STATES AND CANADA.
TO OBTAIN WARRANTY SERVICE, PLEASE CONTACT US BY MAIL, E-MAIL, OR TELEPHONE. CONTACT INFORMATION IS LISTED AT THE BOTTOM OF THIS WARRANTY STATEMENT. PLEASE BE READY WITH THE FOLLOWING INFORMATION. FAILURE TO PROVIDE ANY OF THIS WILL DELAY OR VOID PROCESSING OF YOUR WARRANTY CLAIM.
- VENDOR ITEM NUMBER
- COPY OF ORIGINAL SALES RECEIPT SHOWING DATE OF PURCHASE AND PURCHASE AMOUNT
- BRIEF DESCRIPTION OF THE ISSUE
- NAME, ADDRESS, AND TELEPHONE NUMBER OF ORIGINAL PURCHASER
ALL CLAIMS MUST BE SUBMITTED BY FEBRUARY 15 IN ORDER TO RECEIVE PARTS IN TIME
FOR THE NEXT CHRISTMAS SEASON.
Haute Decor ● P.O. Box 1594 ● Allen, TX 75013
Toll-Free Number: 1-877-359-0115
Email: customerservice@haute-decor.com
Frequently Asked Questions (FAQ)
What parts are covered under the warranty?
The warranty covers defects in material or workmanship for tree components such as poles, branches, and stand.
Can I use the tree for commercial purposes?
The warranty is valid only for residential use. Commercial use will invalidate the warranty.
How should I store the tree to ensure its longevity?
Store the tree in a cool, dry, well-ventilated space away from heat and moisture when not in use.
What is the geographic validity of the warranty?
The warranty is valid only in the United States and Canada.
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>