Hanwha QCELLS4GV1 Q.HOME CORE Cellular Instruction Manual

Hanwha QCELLS4GV1 Q.HOME CORE Cellular

Safety

General Notice

1. Contents may be periodically updated or revised. Qcells reserves the right to make improvements or changes in the product(s) and the program(s) described in this manual without the prior notice.
2. The installation and maintenance can only be performed by qualified personnel who:
   • Are licensed and/or satisfy state and local jurisdiction regulations;
   • Have good knowledge of system operation, and other related documents.
3. Before installing the device, carefully read, fully understand and strictly follow the detailed instruction of this manual and other related regulations. Qcells shall not be liable for any consequences caused by the violation of the storage, transportation, installation, and operation regulations specified in this document and the user manual.
4. Use insulated tools when installing the device. Personal Protective Equipment must be worn during installation, electrical connection and maintenance.
5. Please visit the website www.qcells.com/us of Qcells for more information.

Descriptions of Labels

| CE mark of conformity| | Do not dispose of the inverter together
with household waste.| | FCC mark of conformity
---|---|---|---|---|---

RF EXPOSURE WARNING!

• Install and operate the device in accordance with provided instructions.
• This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between you and the device.
• End-users and installers must be provided with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance.

CAUTION!

• Do not dismantle or scrap by force.
• Anti-static measures should be taken to decrease the damage of static electricity to electronic components.
• Keep away from flammable, explosive materials.
• All product labels and nameplate on the module shall be maintained and clearly visible.

FCC RULES

This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions:
(1)This device may not cause harmful interference, and (2)This device must accept any interference received, including interference that may cause undesired operation.
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Note: Complying within the limits of a Class B digital device, pursuant to FCC part 15B of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the antenna.
• Connect the equipment into an outlet on a different circuit from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Packing List

• 1 communication dongle

• *1 mounting screw with wall anchor

• 1 antenna with L-shaped bracket

• Documents

*Note: Three communication options are available for the Q.HOME CORE system: LAN, WiFi or Cellular (including Wi-Fi mode and 4G mode). Choose the communication mode based on specific needs.
Mounting screw:* ST4.8L30;
Wall anchor:* 5.729.

Installation Tools

• Crosshead screwdriver

• Drill

• Rubber mallet

Wi-Fi Installation requirements

The longest connection distance between the router and the Wi-Fi dongle should be no more than 100 meters. If there is a wall between the router and the dongle, the longest connection distance is 20 meters.

*Note: When the Wi-Fi signal is weak, please install a Wi-Fi signal booster at the appropriate location.

4G Cellular SIM card installation

Step 1: Screw off the dongle back cover, and insert the nano size SIM card. Screw those components.

• Unscrew the back cover of the Cellular dongle.

• Insert the SIM card.

• Replace the convert and secure with screws.

NOTICE!

• Please choose local operators’ SIM card and confirm its availability with your dealer.
• Please obtain the corresponding SIM card APN from the operators, and fill in the APN during configuration.

4G Cellular antenna installation

1. Remove the dust cap.
   

2. Untie the antenna and screw the connector to the dongle.
   
   Avoid acute angle!
   

Determine the outdoor mounting location of the antenna. Use proper hardware to secure the L-shaped bracket to the wall. Attach the bracket to the bracket.

*Note: Bracket must be at least 1 meter away from the inverter or any other equipment with strong signal interference.

Electrical Connection

*Note: Ensure all power has been turned off at least 5 minutes prior to installation.

1. Remove the dust cover.
   

2. Insert with connectors aligned.
   

Monitoring Connection

• Q.HOME Registration
Step 1: Scan the QR code to download Q.HOME App

|

App Store

|

Google play

|

Q.HOME

---|---|---|---

Step 2: Select the language

Step 3: Create a new account and follow the tutorial on the Q.HOME APP or the App guide at https://www.Q.HOME.com/ to complete the Wi-Fi/Cellular configuration.

• Monitoring Website Registration

• Note: Make sure the computer or laptop has a good internet connection.

  1. Open the browser, and type www.portal-q-cells.us into the browser;
  2. Select the language and then complete the registration, login, site adding and other related operations shown in the “User Guide” “App guide”.
     

Appearance and Dimensions

Technical Data

Q.HOME CORE Cellular / WiFi / LAN

LTE-FDD (Cellular):
Cat M1: B1/B2/B3/B4/B5/B8/B12/B13/B18/B19/B20/B25/B26/B27/B28/B66/B85 Cat NB2: B1/B2/B3/B4/B5/B8/B12/B13/B18/B19/B20/B25/B28/B66/B71/B85

SIM Card

upload: every 5 min

• Includes inverter and dongle firmware updating 1 time per month.
• Monthly SIM traffic recommended

LED Indicators

or from inverter
Blink slowly (1 s)| Disconnect to inverter
Green/Red alternately (200 ms)| Disconnect to MQTT server
Steady on| Connected

Maximum Gain Value

Operating Frequency Range

802.11n(HT40) :2422MHz-2462MHz
LTE Band 1: Tx : 1920~1980MHz/ Rx: 2110~2170MHz
LTE Band 3: Tx : 1710~1785MHz/ Rx: 1805~1880MHz
LTE Band 8: Tx : 880~915MHz/ Rx: 925~960MHz
LTE Band 20: Tx : 832~862MHz/ Rx: 791~821MHz
LTE Band 28: Tx : 703~748MHz/ Rx: 758~803MHz
NB-IOT Band 1 : Tx: 1920~1980MHz/ Rx: 2110~2170MHz
NB-IOT Band 3 : Tx: 1710~1785MHz/ Rx: 1805~1880MHz
NB-IOT Band 8 : Tx: 880~915MHz/ Rx: 925~960MHz
NB-IOT Band 20 : Tx: 832~862MHz/ Rx: 791~821MHz
NB-IOT Band 28 : Tx: 703~748MHz/ Rx: 758~803MHz
802.11b/g/n(HT20)/n(HT40) : 18dBm
LTE Band 1 : 23dBm
LTE Band 3 : 23dBm
LTE Band 8 : 23dBm
LTE Band 20 : 23dBm
LTE Band 28 : 23dBm
NB-IOT Band 1 : 23dBm
NB-IOT Band 3 : 23dBm
NB-IOT Band 8: 23dBm
NB-IOT Band 20 : 23dBm
NB-IOT Band 28 : 23dBm

CUSTOMER SUPPORT

HANWHA QCELLS AMERICA INC
Add.: 400 Spectrum Center Drive, Suite 1400, Irvine, CA 92618
Tel.: + 888-249-7750 E-mail: qhomesupport@qcells.com Web: www.qcells.com/us
Specifications are subject to technical changes. © Qcells Installation_and_Operation_Manual_Q.HOME CORE Cellular_Series_2023-04_Rev01_EN

References

• Q.HOME+ESS - QCELLS
• Homepage - Qcells North America

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