hp 660 Smart Tank Printer User Guide

June 17, 2024
HP

Setup and Reference Guidehp 660 Smart Tank Printer HP Smart Tank
660-670 series

Printer Setup

Prepare printer

  1. Remove all tape and packing materials. Close the scanner lid after opening.hp 660 Smart Tank Printer - Prepare printer

  2. Lift the ink access door by the side latch. Remove the cardboard and close the door.
    Open the input tray, remove the cardboard, and then close the tray.hp 660
Smart Tank Printer - Prepare printer 1

  3. Plug in and power on the printer. Keep the printer on during setup.

hp 660 Smart Tank Printer - during setupChoose an option to continue printer setup
Recommended
Option 1: Guided setup with HP Smart

  1. Go to 123.hp.com on a mobile device or computer to install the HP Smart software.hp 660 Smart Tank Printer - HP Smarthttps://123.hp.com
  2. Open HP Smart. If prompted, create or sign in to an HP account.
  3. On the Home screen, choose the option to add a printer, and follow the instructions to connect the printer to your network.
  4. View animations to fill ink tanks, install printheads, load paper, and perform printheads alignment in HP Smart.

hp 660 Smart Tank Printer - HP Smart 1

Option 2: Manual setup
Follow illustrations in this guide to set up the hardware, then use the HP Smart software to connect to Wi-Fi and finish setup.
Manual Setup
Fill the ink tanks

  1. From the side of the printer, lift the ink access door. Open the tank covers on both sides of the printer.
  2. Open the cap of the ink tank you want to fill.
  3. Twist open the ink bottle.
  4. Place the bottle upside down on the tank and click into place. Wait for the ink to fill the tank.
  5.  Close the ink bottle, firmly pushing the cap onto the bottle.
  6.  Close the tank cap securely.
  7.  Repeat to fill all tanks.
  8.  After filling all tanks, close the tank covers and ink access door securely.
    With the door closed, wait approximately 15 seconds for the printer to check ink.

hp 660 Smart Tank Printer - Manual Setup Install printheads
Before installing printheads, ensure the following:

  • The printer is on.
  • All four ink tanks have been filled.
  • You have closed the ink access door for approximately 15 seconds after filling ink.
  1. Lift the ink access door.
    Make sure the print carriage has moved to thecenter; if not, close the door for 15 seconds.

  2. Press the blue button to open the printhead cover.

  3. Remove and discard the orange guard.
    Note: Keep the guard upright; handle carefully to avoid ink leaks.

  4. Remove the orange cap and tape from both printheads.
    Caution: Do not touch the electric contacts or print nozzles under the tape.

  5. With the electric contacts facing inside, insert the printheads and click into place.

  6. Close the printhead cover and the ink access door.

hp 660 Smart Tank Printer - access doo

Load paper

  1. Open the paper tray. Slide out the guides.hp 660 Smart Tank Printer - Load paper
  2. Load new, unused Letter or A4 paper, and adjust the paper guides. Close the tray.hp 660 Smart Tank Printer - paper guides

Scan the printhead alignment page

  1. After loading paper, wait for the alignment page to print.

  2. When the Open Lid light blinks, open the scanner lid and place the printed page face-down on the scanner glass, aligned to the indicated corner.
    Note: Make sure you scan the alignment page printed by the printer.hp
660 Smart Tank Printer - page printed

  3. Close the scanner lid.

  4. Press the blinking Copy button to scan the page.
    On the printer display, the icon “A” blinks until printhead alignment is finished.

Install the HP Smart software

  1. Make sure the Wi-Fi light on the printer control panel is blinking. If not, see the Help and tips for Wi-Fi and connectivity section in this guide.
  2. Install the HP Smart software from 123.hp.com on a computer or mobile device.https://123.hp.com
  3. Open HP Smart. If prompted, create or sign in to an HP account.
  4. On the Home screen, choose the option to add a printer, and follow the instructions to connect the printer to your network.

hp 660 Smart Tank Printer - qr code https://www.hp.com/support/printer-setup

Get help with setup
Find setup information and videos online.

Printer Reference

hp 660 Smart Tank Printer - Printer ReferenceControl panelhp 660 Smart Tank Printer - Control
panel Buttons and lights

Power button/light
Color Copy button/light Press to start a color copy job.
Black Copy button/light Press to start a black-and-white copy job.
Note: To increase number of copies, press the desired button multiple times or press and hold.
Open Lid light Open the scanner lid to copy or scan.
Attention light Indicates problems with paper, ink, or printheads.
Wi-Fi button/light Turn on or off Wi-Fi capability. Wi-Fi light shows the wireless status.
Information button/light Press to print a summary of printer settings and status.
Resume button/light
Cancel button
Display icons
Media related issues, including out of paper.
E1/E2 Paper size mismatch.
E3 Print carriage jam or printhead cover not closed.
E4 Paper jam.
E7 Out of ink.
Wi-Fi is disconnected. Restart setup mode.
Ink related issues, including low on ink.
Printheads related issues.
Note: Do not open the printhead cover unless instructed to do so.
For more information on lights and errors, visit hp.com/support

Help and tips for Wi-Fi and connectivity

If the software is unable to find your printer during setup, check the following conditions to resolve the issue.

Potential Issue Solution
Printer Wi-Fi setup mode timed out If the Wi-Fi light is off, the printer

might not be in Wi-Fi setup mode. Restart Wi-Fi setup mode:
1. If the control panel is not lit, press any button to wake the printer.
2. Press and hold for 5 seconds until the control panel buttons light up.
3. Press and hold and for 5 seconds until the Wi-Fi light blinks blue.
4. Wait for one minute. Close and reopen HP Smart, and then try connecting again.
Computer or mobile device too far from printer| Move your computer or mobile device closer to the printer. Your device might be out of range of the printer’s Wi-Fi signal.
Computer connected to a Virtual Private Network (VPN) or remote work network| Disconnect from a VPN before installing HP Smart software. You can’t install apps from
the Microsoft Store when connected to a VPN. Connect to the VPN again after finishing printer setup. Note: Consider your location and the security of the Wi-Fi network before disconnecting from a VPN.
Wi-Fi turned off on computer (computer connected by Ethernet)| If your computer is connected by Ethernet, turn on the computer’s Wi-Fi while setting up the printer. Disconnect the Ethernet cable temporarily to complete setup over Wi-Fi.
Bluetooth is turned off on your computer  or mobile device
Location is turned off on your mobile device| Turn on Bluetooth for the computer or mobile device being used to complete printer setup.  For mobile devices, turn on Location services also. Bluetooth and Location help the software find your network and printer.
Note: Your location is not being determined and no location information is being sent to HP as part of the setup process.

Move printer properly
To move the printer to a different location outside of your home or office after initial setup, follow these instructions to prevent ink leaks or printer damage.

  1. Turn off the printer and remove the power cord.

  2. Lift the ink access door. Pull the gray tab (toward the front of the printer) and lift the printhead cover until the red label is visible. Close the ink access door.

  3. Pack the printer in a box (if available). While moving the printer, keep the printer horizontal to prevent ink leakage.

  4. After unpacking the printer, push down on the printhead cover to close.
    Make sure the cover is properly closed.

  5. Connect the power cord and turn on the printer.

hp.com/support/transportsmarttankhp
660 Smart Tank Printer - Move printer properly Help and Support
For printer troubleshooting and videos, visit the HP support site. Enter your model name to find the printer.

hp 660 Smart Tank Printer - qr code 1hp.com/support

The information contained herein is subject to change without notice.
© Copyright 2023 HP Development Company, L.P.
Microsoft is a registered trademark of Microsoft Corporation in the United States and/or other countries.
All third party trademarks are the property of their respective owners.

hp 660 Smart Tank Printer - bear code Printed in China

Documents / Resources

| hp 660 Smart Tank Printer [pdf] User Guide
660 Smart Tank Printer, 660, Smart Tank Printer, Tank Printer, Printer
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References

Read User Manual Online (PDF format)

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