COSTWAY JV10962 Coat Rack with Shoe Bench Instruction Manual
- June 17, 2024
- COSTWAY
Table of Contents
COSTWAY JV10962 Coat Rack with Shoe Bench
Product Information
Specifications:
- Model Number: JV10962
- Assembly: Two people recommended
Product Usage Instructions
Before You Start
Make sure to read and keep the instruction booklet for future reference.
Familiarize yourself with the assembly instructions, sort the parts, and
ensure the set is complete. Follow the assembly steps closely, preferably near
the final placement location to avoid unnecessary movement. Place the product
on a flat and stable surface, keeping packaging materials and components away
from children.
Assembly Tips:
- Two people are recommended for assembly. Do not tighten screws until all parts are installed.
- Two people are recommended for assembly. Do not tighten the screws during installation, only tighten them after all parts are installed.
Return/Damage Claim Instructions
- Do not discard the original packaging. Take photos of the box markings and any damaged parts for return or claim purposes. Contact customer support for assistance.
- Do not throw away the original packaging. Take photos of the markings on the box and any damaged parts for return or complaint purposes.
FAQ (Frequently Asked Questions)
-
Q: How do I contact customer support?
A: You can reach out to our friendly customer team via email at the respective addresses provided in the manual based on your location. -
Q: What should I do if a part is missing during assembly?
A: Take a photo of the box markings and contact customer support with the images to ensure you receive the correct replacement parts. -
Q: Can I assemble the product alone?
A: It is recommended to have two people for assembly to ensure proper installation and safety.
THIS INSTRUCTION BOOKLET CONTAINS IMPORTANT SAFETY INFORMATION. PLEASE READ AND KEEP FOR FUTURE REFERENCE.
Before You Start
- Please read all instructions carefully.
- Retain instructions for future reference.
- Separate and count all parts and hardware.
- Read through each step carefully and follow the proper order.
- We recommend that, where possible, all items are assembled near the area in which they will be placed in use, to avoid moving the product unnecessarily once assembled.
- Always place the product on a flat, steady and stable surface.
- Keep all small parts and packaging materials for this product away from babies and children as they potentially pose a serious choking hazard.
Note:
Two people are recommended for the assembly. Do not tighten the screws during
installation, tighten them after all parts have been installed.
Parts And Hardware List
Assembly Instruction
Return/Damage Claim Instructions
-
DO NOT discard the box/original packaging.
In case a return is required, the item must be returned in the original box. Without this, your return will not be accepted. -
Take a photo of the box markings.
A photo of the markings (text) on the side of the box is required in case a part is needed for replacement. This helps our staff identify your product number to ensure you receive the correct parts. -
Take a photo of the damaged part (if applicable).
A photo of the damage is always required to file a claim and get your replacement or refund processed quickly. Please make sure you have the box even if it is damaged. -
Send us an email with the images requested.
Email us directly from the marketplace where your item was purchased with the attached images and a description of your claim.
Contact Information
- USA office: Fontana
- AUS office: Truganina
- GBR office: Ipswich
- ITA office: Milano
- POL office: Gdańsk
- DEU office: FDS GmbH, Neuer Höltigbaum 36, 22143 Hamburg, Deutschland
- FRA office: Saint Vigor d’Ymonville
If you’re having difficulty, our friendly customer team is always here to help.
-
USA: cs.us@costway.com
AUS: cs.au@costway.com -
GBR: cs.uk@costway.com
-
ITA: cs.it@costway.com
-
POL: sklep@costway.com
-
DEU: cs.de@costway.com
-
FRA: cs.fr@costway.com
-
ESP: cs.es@costway.com.
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>