EB3A Bluetti EU Portable Power Station User Guide
- June 17, 2024
- Bluetti
Table of Contents
EB3A Bluetti EU Portable Power Station
Specifications:
- Associated product(s): EB3A/AC60/AC180/AC200Max/AC300/AC500/EP500/EP500Pro/EP600/EP900
- Entry type: FAQ
- Entry ID: 15230501
Product Information:
The product allows users to upgrade the firmware using the BLUETTI app. This process involves logging into the BLUETTI account, binding the device, connecting the device via Bluetooth, and upgrading the firmware to the latest version.
Product Usage Instructions:
-
Step 1: Login to BLUETTI Account
Ensure you are logged into your BLUETTI account within the app. -
Step 2: Bind Your Device
Bind your device to the app to enable firmware upgrades. -
Step 3: Connect Your Device via Bluetooth
Make sure your device is connected to the app via Bluetooth for firmware upgrade functionality. -
Step 4: Access Settings
Click on the settings icon within the app and navigate to the Firmware Upgrade option. -
Step 5: Upgrade Firmware
Click on Download to upgrade to the latest firmware available for your device.
FAQ:
Q: Why is there no Firmware Upgrade option in my setting page?
A:
Possible reasons:
- Customer hasn’t logged into the account or connected the device via offline mode. Log in to the BLUETTI account to connect the device as Firmware Upgrade is not available in offline mode.
- If the device is connected via WiFi instead of Bluetooth after binding, Firmware Upgrade option will not be visible. Connect via Bluetooth for firmware checks.
- If the device is shared with others, the Firmware Upgrade option may not appear in their app.
Q: Why is there no Download option in my Firmware Upgrade page?
A:
If there is no Download option visible, it indicates that your firmware
version is already up to date.
More Information:
- US Email: service@bluettipower.com
- EU Email: sale-eu@bluettipower.com
- UK Email: sale-uk@bluettipower.com
How to upgrade the firmware in App
Associated product(s):
EB3A/AC60/AC180/AC200Max/AC300/AC500/EP500/EP500Pro/EP600/EP900
Entry type: FAQ
Entry ID:15230501
Solutions
- Step 1 : Login the BLUETTI account.
Step 2 : Bind your device.
- Step 3 : Connect your device via Bluetooth.
- Step 4 : Click ” ” to enter the Settings page, then click “Firmware Upgrade”.
- Step 5 : Click “Download” to upgrade the latest firmware in this page.
Common questions
-
Q: Why there’s no “Firmware Upgrade” option in my setting page?
A:-
Possible reason 1 ：Customer doesn’t login the account and connect the device via offline mode.
Please login the BLUETTI account to connect the device, there’s no “Firmware Upgrade” option via offline mode.
-
Possible reason 2 : After successfully binding the device, customer connect the device via WiFi instead of Bluetooth.
Please connect the device via Bluetooth when checking the firmware version, there’s no “Firmware Upgrade” option when connecting via WiFi.
-
Possible reason 3：If you share your device to your friends or family, there’s no “firmware upgrade” option in their App.
-
-
Q: Why there’s no “Download” option in my “Firmware Upgrade” page?
- A: If there’s no “Download” option, it means your firmware version are already the latest.
More information
More information : www.bluettipower.com
- US Email：service@bluettipower.com
- EU Email ：sale-eu@bluettipower.com
- UK Email ：sale-uk@bluettipower.com
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>