LG LDFN4542S Dishwasher Owner’s Manual
- June 17, 2024
- LG
Table of Contents
LDFN4542S Dishwasher
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Product Information
Specifications
- Model: LDF554#** LDB454***
- Manufacturer: LG
- Rev.02_061223
- Website: www.lg.com
Product Overview
Product Features
The dishwasher comes with the following features:
- Control Panel & Door Handle
- Front Cover
- Lower Cover
- Leveling Feet
- Base
- SignaLightTM
- Safety Cover
- Shipping Brace (available on some models)
Usage Instructions
Installation
Before installing the dishwasher, follow these steps:
- Prepare the cabinet opening.
- Prepare water and electrical connections.
- Prepare the dishwasher.
- Slide the dishwasher into the cabinet opening.
- Connect the water supply line and power.
- Connect the drain hose.
- Level the dishwasher.
- Secure the dishwasher in the cabinet opening.
- Perform a final installation check.
Operation
To operate the dishwasher:
-
Familiarize yourself with the control panel.
-
Select wash cycles according to your needs.
-
Utilize options and extra functions as required.
-
Load the dishwasher properly including silverware, lower rack,
and upper rack. -
Add cleaning products before starting the cycle.
Maintenance
To maintain the dishwasher:
- Clean and care for the dishwasher regularly.
FAQ
Q: How do I troubleshoot common issues with the
dishwasher?
A: Before calling for service, refer to the troubleshooting
section in the manual for guidance on resolving common
problems.
“`
Scan to see the online manual.
OWNER’S MANUAL
DISHWASHER
Read this owner’s manual thoroughly before operating the appliance and keep it
handy for reference at all times.
ENGLISH LDF554#** LDB454***
MFL71917402 Rev.02_061223
www.lg.com
Copyright © 2022-2023 LG Electronics Inc. All Rights Reserved.
2
TABLE OF CONTENTS
3 IMPORTANT SAFETY INSTRUCTIONS
3 READ ALL INSTRUCTIONS BEFORE USE 3 WARNING STATEMENTS 6 CAUTION STATEMENTS
8 PRODUCT OVERVIEW
8 Product Features
10 INSTALLATION
10 Before Installing 12 Preparing Cabinet Opening 13 Preparing Water and
Electrical Connections 14 Preparing Dishwasher 15 Sliding Dishwasher into
Cabinet Opening 16 Connecting Water Supply Line and Power 18 Connecting the
Drain Hose 20 Leveling Dishwasher 21 Securing Dishwasher in Cabinet Opening 22
Final Installation Check
24 OPERATION
24 Before Using 26 Control Panel 27 Wash Cycles 28 Options and Extra Functions
30 Loading the Dishwasher 30 Loading the Silverware Basket 31 Loading the
Lower Rack 33 Loading the Upper Rack 34 Adding Cleaning Products
37 SMART FUNCTIONS
37 LG ThinQ Application 37 Smart DiagnosisTM Function
39 MAINTENANCE
39 Cleaning and Care
43 TROUBLESHOOTING
43 Before Calling for Service
50 LIMITED WARRANTY
50 USA
ENGLISH
IMPORTANT SAFETY INSTRUCTIONS 3
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
Safety Messages
Your safety and the safety of others are very important. We have provided many
important safety messages in this manual and on your appliance. Always read
and follow all safety messages.
This is the safety alert symbol. This symbol alerts you to potential hazards
that can kill or injure you and others. All safety messages will follow the
safety alert symbol and either the word WARNING or CAUTION. These words mean:
WARNING
You may be killed or seriously injured if you do not follow instructions.
CAUTION
You may be injured or cause damage to the product if you do not follow
instructions. All safety messages will tell you what the potential hazard is,
tell you how to reduce the chance of injury, and tell you what may happen if
the instructions are not followed.
WARNING STATEMENTS
WARNING
· To reduce the risk of explosion, fire, death, electric shock, scalding or
injury to persons when using this product, follow basic precautions, including
the following:
Installation
· Connect to a properly rated, protected, and sized power circuit to avoid
electrical overload. · To reduce the risk of severe injury or death, follow
all installation instructions. · The appliance must be installed and
electrically grounded by qualified service personnel in accordance
with local codes. · Disconnect the power supply line, house fuse or circuit
breaker before installing or servicing the
appliance. · When moving or installing the product in a different location,
call qualified service personnel for
installation and service. · Keep packing materials out of the reach of
children. Packaging material can be dangerous for children.
There is a risk of suffocation. · Moving or installation of the appliance
requires two or more people. · This appliance is not designed for maritime use
or for mobile installations such as in RVs, trailers, or
aircraft. · Store and install the appliance where it will not be exposed to
temperatures below freezing or exposed
to outdoor weather conditions. · This appliance must be positioned near to an
electrical power supply. · Do not, under any circumstances, cut or remove the
ground from the power supply line.
4 IMPORTANT SAFETY INSTRUCTIONS
· When installing or moving the appliance, be careful not to pinch, crush, or
damage the power supply line.
· Do not install the appliance in humid spaces. · Destroy the carton, plastic
bag, and other packing materials after the appliance is unpacked. Children
might use them for play. Cartons covered with rugs, bedspreads, or plastic
sheets can become airtight chambers. · Never attempt to operate this appliance
if it is damaged, malfunctioning, partially disassembled, or has missing or
broken parts, including a damaged power supply line. · Adhere to all industry
recommended safety procedures including the use of long-sleeved gloves and
safety glasses. · The installer must ensure that the dishwasher is completely
enclosed at the time of installation. · Use new hoses when connecting the
appliance to the water supply. Do not reuse old hoses. · After installing,
check the hose connection for leaks. · Do not damage or place heavy items on
the power supply line of the appliance.
Operation
· Repair or immediately replace all power supply lines that have become frayed
or otherwise damaged. Do not use a power supply line that shows cracks or
abrasion damage along its length or at either end.
· If you detect a strange sound, a chemical or burning smell, or smoke coming
from the appliance, unplug it immediately, and contact an LG Electronics
customer information center.
· Never unplug the appliance by pulling on the power supply line. · Do not use
an extension cable or adapter with this appliance. · Do not grasp the power
supply line or touch the appliance controls with wet hands. · Do not modify or
extend the power cable. · If the product has been submerged, contact an LG
Electronics customer information center for
instructions before resuming use. · Do not store or use gasoline or other
flammable vapors and liquids in the vicinity of this or any other
appliance. · Keep the area underneath and around your appliances free of
combustible materials (lint, paper, rags,
etc.), gasoline, chemicals and other flammable vapors and liquids. · This
appliance is not intended for use by persons (including children) with reduced
physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have
been given supervision or instruction concerning the use of the appliance by a
person responsible for their safety. · If the electrical supply line is
damaged, it must only be replaced by the manufacturer or its service agent or
a similar qualified person in order to avoid a hazard. · Do not abuse, sit on,
or stand on the door of the appliance. · Read all instructions before using
the appliance and save these instructions. · Use this appliance only for its
intended purpose. · Do not allow children to play on, in or with the
appliance. Close supervision of children is necessary when the appliance is
used near children. · Do not tamper with controls. · In the event of a gas
leak (propane gas, LP gas, etc.) do not operate this or any other appliance.
Open a window or door to ventilate the area immediately. · Under certain
conditions, hydrogen gas may be produced in a hot-water system that has not
been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot-water
system has not been used for such a period, before using the appliance turn on
all hot water faucets and let the water flow from each for several minutes.
This will release any accumulated hydrogen gas. As the gas is flammable, do
not smoke or use an open flame during this time.
ENGLISH
IMPORTANT SAFETY INSTRUCTIONS 5
· Fix the drain hose securely in place. · Use only detergents or wetting
agents recommended for use in a dishwasher and keep them out of the
reach of children. · Do not let children eat detergent or dishwasher rinse
agent. · When loading items to be washed:
– Locate sharp items so that they are not likely to damage the door seal. –
Load sharp knives with the handles up to reduce the risk of cuts or other
injuries. · Do not wash plastic items unless they are marked “dishwasher safe”
or the equivalent. For plastic items not so marked, check the manufacturer’s
recommendations. · Do not touch the HEATING ELEMENT during or immediately
after use. · Do not operate your dishwasher unless all ENCLOSURE panels are
properly in place. · Do not abuse, sit on, or stand on the door or dish rack
of the dishwasher. · Do not install or store the dishwasher where it will be
exposed to weather conditions. · After cleaning the dishes, turn off the water
supply. Before cleaning, turn the water supply back on and check the
connections. · Do not open the appliance door while it is operating. For
safety reasons, the drain pump operates if the door is opened, resulting in a
longer cycle time. · Be careful not to catch your hand when closing the door
of the product. · Do not plug the dishwasher into a damaged outlet. · Do not
install or keep the dishwasher near electrical components or exposed flames. ·
Do not wash dishes exposed to gasoline, solvents or other flammable materials.
· When cleaning, do not spray water on the product directly. · Do not press
buttons with a sharp object such as an awl or pin. · Do not use solvent-based
detergent. · Do not come into contact with the steam outlet. · Small parts,
such as rack clips and filter retaining posts can be a choke hazard to small
children if removed from the dishwasher. Keep out of reach of small children.
Maintenance
· Do not repair or replace any part of the appliance. All repairs and
servicing must be performed by qualified service personnel unless specifically
recommended in this Owner’s Manual. Use only authorized factory parts.
· Do not disassemble or repair the appliance by yourself. · Remove any dust or
foreign matter from the power supply line. · Disconnect this appliance from
the power supply before cleaning and attempting any user maintenance.
Turning the controls to the OFF position does not disconnect this appliance
from the power supply. · Remove the door before the appliance is removed from
service or discarded to avoid the danger of
children or small animals getting trapped inside. · Unplug the appliance
before cleaning to avoid the risk of electric shock. · Before discarding the
appliance, cut off the power supply line and destroy the appliance’s control
panel.
Grounding Instructions
· For a permanently connected dishwasher: This appliance must be connected to
a grounded metal, permanent wiring system, or an equipment-grounding conductor
must be run with the circuit conductors and connected to the equipment-
grounding terminal or lead to the appliance.
· Connect the ground wire to the green ground connector in the terminal box.
6 IMPORTANT SAFETY INSTRUCTIONS
· For a cord connected dishwasher: This appliance must be grounded. In the
event of a malfunction or breakdown, grounding will reduce the risk of
electric shock by providing a path of least resistance for electric current.
· This appliance is equipped with a cord having an equipment-grounding
conductor and a grounding plug.
· The plug must be plugged into an appropriate outlet that is installed and
grounded in accordance with all local codes and ordinances.
WARNING Improper connection of the equipment-grounding conductor can result in
a risk of electric shock. Check with a qualified electrician or service
representative if you are in doubt whether the appliance is properly grounded.
Do not modify the plug provided with the appliance, if it will not fit the
outlet, have a proper outlet installed by a qualified electrician.
Tip Over Hazard
· Do not use the dishwasher until completely installed. · Do not push down on
the open dishwasher door. · Failure to follow these instructions may result in
serious injury or cuts.
CAUTION STATEMENTS
CAUTION
· To reduce the risk of minor or moderate injury to persons, malfunction, or
damage to the product or property when using this product, follow basic
precautions, including the following:
Installation
· Install the product on a firm and level floor. · This dishwasher must be
connected to a hot water supply with a temperature range between 120 °F (49
°C) and 149 °F (65 °C). This temperature range provides the best washing
results and shortest cycle time. The temperature should not exceed 149°F (65
°C) to prevent damage to dishes. · Do not put the drain hose under the
dishwasher during installation. · Follow these instructions a) The power-
supply receptacle for the appliance must be installed in a cabinet or on a
wall adjacent to the undercounter space in which the appliance is to be
installed; b) There must be an opening through the partition between the
compartments specified in (a) that is large enough for the attachment plug to
pass through. The longest dimension of the opening must not be more than 38 mm
(1.5 in); c) The edges of the opening specified in (b) must, if the partition
is wood, be smooth and rounded, or, if the partition is metal, be covered with
an edge protector; and d) Care must be exercised, when the appliance is
installed or removed, to reduce the likelihood of damage to the power-supply
cord. · If the power supply cord, water supply hose, or drain hose is passed
through an opening in a metal cabinet, the edges of the opening must be
covered by an edge protector to avoid risk of electric shock, leaking, or
fire. 1 1/2″ (38.1 mm) plastic or rubber wire grommets can be purchased online
or at a local hardware store for this purpose. For further details, call an LG
Electronics Customer Information Center at
1-800-243-0000 (U.S.A.) or
1-888-542-2623 (Canada).
ENGLISH
IMPORTANT SAFETY INSTRUCTIONS 7
Operation
· Do not place objects on top of the appliance. · Turn off the water faucets
and unplug the appliance if the appliance is to be left for an extended period
of time, such as during vacations. · Do not store or spill liquid detergents,
cleaners, or bleaches (chlorine bleach, oxygen bleach) on the
appliance. Doing so may result in corrosion, discoloration or damage to the
surface of the appliance. · Do not touch draining water which may be hot. · If
the drain hose and the water supply hose are frozen in winter, defrost before
using the appliance. · Do not put hands, feet, or metal objects below or
behind the appliance.
Maintenance
· If cooking oil is spilled on the exterior of the product, wipe it off
immediately. Do not clean the exterior of the product with cleaners which
contain alcohol, thinners, bleach, benzene, flammable liquids, or abrasives.
These substances may discolor or damage the appliance.
SAVE THESE INSTRUCTIONS
8 PRODUCT OVERVIEW
PRODUCT OVERVIEW
Product Features
The images in this guide may be different from the actual components and
accessories, which are subject to change by the manufacturer without prior
notice for product improvement purposes.
NOTE · For your safety and for extended product life, use only authorized
components. The manufacturer is not
responsible for product malfunction or accidents caused by the use of
separately purchased unauthorized components or parts. · Do not remove the
safety cover at any time. · To ensure reliability, each LG dishwasher goes
through thorough quality control before it leaves the factory. · You may find
water droplets or water spots from this process inside your new dishwasher.
Front View
a Control Panel & Door Handle b Front Cover c Lower Cover d Leveling Feet e
Base f SignaLightTM g Safety Cover h Shipping Brace This feature is only
available on some models.
SignaLightTM (Front Display)
The top-control models have 3 indicator LEDs centered at the top of the front
cover.
· Red: Error (See the Error Codes in Troubleshooting section.)
· White (steady): Normal operation. · White (blinking): Cycle has been paused.
(After
four minutes in pause mode, the machine turns off.) · Green: Cycle finished
normally. The default ON setting keeps the green light on until the door is
opened. If the setting is changed to OFF, the green light turns off after 90
seconds. To change the setting, turn the power on and press and hold the High
Temp. button for 3 seconds until ON or OFF appears in the display. The setting
is stored until you change it.
Interior View
ENGLISH
a Top Wash Impeller
b Upper Spray Arm
c Lower Spray Arm
d Filtration System
e Detergent and Rinse Aid Dispenser
f Drying Vent Cover
g Lower Rack
h Silverware Basket
i Upper Rack
NOTE · The silverware basket ships installed at the back
of the bottom rack. For best performance, install it along the right side. ·
Remove all packing materials from the exterior and interior of the dishwasher
before installing the appliance.
PRODUCT OVERVIEW 9
a Installation Brackets (2 ea) b Wood Screws (4 ea) c Hose Clamp
NOTE · Accessories are inside the silverware basket.
Product Specifications
The appearance and specifications listed in this manual may vary due to
constant product improvements.
Model
Electrical Requirements
Water Pressure
Dimensions (Width X Depth X Height)
Inlet Water Temperature
Net Weight
LDF554#** LDB454***
120 V, 60 Hz AC only, 15 A circuit breaker
20 psi – 80 psi (140 kPa – 550 kPa)
23 3/4″ X 24 5/8″ X 33 5/8″ (603 mm X 625 mm X 854 mm)
120 – 149 (49 – 65 )
75 lbs. (34 kg)
· Press the tab to remove the cable tie by hand. Cutting the tie with a knife or scissors may damage the rack or the silverware basket.
Accessories
a
b
c
10 INSTALLATION
INSTALLATION
Before Installing
Online Installation Guide
This QR code is for reference only. For complete installation instructions,
see the owner’s manual supplied with each dishwasher.
English
https://www.lg.com/us/support/video-tutorials/lgdishwasher-installation-
CT100000091366643457088
French
https://www.lg.com/ca_fr/soutien/aide-produit/ CT20100059-20152463332979
WARNING · DISCLAIMER – This Guide is strictly confidential
and shall not be copied, disclosed, distributed, disseminated, publicized or
reproduced, in whole or in part, without the prior written authorization of LG
Electronics. The Guide may contain inaccuracies and/or typographical errors
and may be changed or updated at any time by LGE without notice.
Parts not Provided
d
e
f
g
h
i
a Electrical Cable · 16 AWG, with 2 conductors and 1 ground
b Water Supply Tube
· Minimum 3/8 O.D. copper tubing or stainless steel braided water supply line
c Fittings for Tube
d Coupler
e Electrical Tape
f Air Gap
g Wire Nuts for 16-Gauge Wiring
h Hose Clamp
i 3/8 UL Approved Strain Relief
NOTE
· Power cord installation kit is available on LG.com, part number AEM75698901
(Model name : D-PC1)
· Inlet hose installation kit is available on LG.com, part number AEM75698902.
· Drain extension hose installation kit is available on LG.com, part number
AEM75698903.
Tools Needed
a
b
c
a
b
c
d
e
f
ENGLISH
g
h
i
j
k
l
INSTALLATION 11
c Preparing Dishwasher d Sliding Dishwasher into Cabinet Opening e Connecting
Water Supply Line and Power f Connecting the Drain Hose g Leveling Dishwasher
h Securing Dishwasher in Cabinet Opening i Final Installation Check
m
n
o
p a Flat-Blade Screwdriver b Phillips Screwdriver c Hole Saw min. 2 1/2″ bit d Electric Drill e Gloves f Safety Glasses g Adjustable Wrench h Tape Measure i Utility Knife j Level k 1/4″ Square Drive Wrench l Nipper m Pliers n Wire Stripper o Tubing Cutter p 3/8″ Square Drive Wrench + 1/2″ Socket
Product Dimensions
Back View
23 3/4″ (603 mm)
4 1/2″ (115 mm)
9 3/8″
411/16″
(238 mm) (119 mm)
5 1/4″ (134 mm)
Side View
For easiest installation, see marked areas a for water and electrical
clearances in base of
Installation Overview
Please read the following installation instructions first after purchasing
this dishwasher or transporting it to another location.
a Preparing Cabinet Opening
b Preparing Water and Electrical Connections
12 INSTALLATION
dishwasher. Water supply hose, drain hose and electric cable should be passed
through this area.
26 5/8 – 26 13/16″ (676 – 681 mm) 24 5/8″ (625 mm)
Choosing the Proper Location
1 Select a location as close to the sink as
possible for easy connections to water supply line, drain hose and electrical
connection.
33 5/16″ (846 mm)
33 5/8″ (854 mm)
4 1/2″ (115 mm)
a
2 15/16″ (75 mm) 4 3/4″ (120 mm)
20 3/16″ (512 mm)
Preparing Cabinet Opening
This dishwasher is designed to fit a standard dishwasher opening. An opening
may be needed on both sides to route plumbing and electrical connections.
· To ensure proper drainage, install the dishwasher no more than 12 ft. (3.65
m) from the sink.
· The location must have sufficient space for the dishwasher door to open
easily and provide at least 0.1″ (2 mm) between the dishwasher and the cabinet
sides.
· If installing the dishwasher in a corner, leave a minimum of 2″ (50 mm)
between the dishwasher and the adjacent wall.
· The adjacent wall must be free of obstructions.
· For flush installations only, you may remove the cabinet brace a inside the
cabinet.
2 To allow for proper clearance of plumbing
and electrical, use the template included with the literature to determine the
clearance on the side of the cabinet where the cabinet meets the back wall.
Using a 2 1/2″ diameter hole saw, drill a hole in the target area as shown on
the template.
3.5 ”
2.5 ”
4 ”
WARNING · The opening must be at least 2 1/2″ (63.5 mm) in
diameter to prevent damage to the cables and hoses during installation. ·
Installation damage is not covered by the warranty, and leaks caused by
improper installation may result in property damage. · Do not use existing
holes unless they are in the target area. · Failure to properly locate the
hole for the water and drain lines may prevent the dishwasher from installing
flush with the cabinets and could result in kinked, pinched, crushed, stressed
or damaged lines.
Preparing Water and Electrical Connections
WARNING · Water Connection
– Do not reuse an old hose. Use only a new hose when installing the
dishwasher. The old hose could leak or burst causing flooding and property
damage. Contact an LG Customer Information Center for assistance in buying a
new hose.
· Electrical Connection
– Use a time-delay fuse or circuit breaker.
– Operate this appliance with the correct voltage as shown in this manual and
on the rating plate.
– The wiring must be grounded properly. If in doubt, have it checked by a
qualified electrician.
– Connect the appliance using 3-wires, including a ground wire.
– The appliance and outlet must be positioned so that the plug is easily
accessible.
– Do not use an extension cable or adapter with this dishwasher.
– Do not overload the outlet with more than one appliance.
– The included 16AWG wire nuts should be used.
– It is the personal responsibility and obligation of the product owner to
have a proper outlet installed by a qualified electrician.
CAUTION · When connecting the dishwasher water supply
line to the house water supply, sealing tape or compound should be used on
pipe threads to avoid leaks. Tape or compound should not be used on
compression fittings.
· Connect the dishwasher to a hot water supply with a temperature range
between 120 °F (49 ) and 149 °F (65 ). This temperature range provides the
best washing results and shortest cycle time. To prevent damage to dishes, the
temperature should not exceed 149 °F (65 ).
· Water supply pressure must be between 20 psi and 80 psi (140550 kPa). If
the water supply pressure exceeds 80 psi, a pressure reducing valve must be
installed. Otherwise premature failure of the inlet valve may occur.
INSTALLATION 13
Routing Water Supply Line and Electrical Wiring
There are 2 channels in the bottom of the dishwasher for routing the water and
electrical connections. · As shown in the bottom view below, channel a
is for the water supply line, and channel b is for the electrical cable.
1 Turn off the house water supply and the
circuit breaker or dedicated power before connecting the dishwasher.
2 Run the water supply line along the floor 6 1/
2″ 7 3/4″ (165 mm 197 mm) from the left side of the opening and tape it in
place in front of the opening.
3 Run the electrical cable c along the floor 14″
16″ (356 mm 406 mm) from the water supply line d and tape it in place. ·
The electrical outlet must be within 4 ft.
(1.22 m) of either side of the dishwasher. · The best location for the
electrical conduit is
on the right side of the back wall. Re-route the electrical cable before
installation if the electrical conduit pipe is longer than 3″ (76 mm) and is
centered on the back wall.
ENGLISH
14 INSTALLATION
Preparing Dishwasher
WARNING · Do not remove safety cover a. Removal can
result in fire, electric shock or death.
2 Remove the lower cover.
Releasing Drain Hose
Remove the twist tie holding the drain hose to the back of the shipping brace.
3 If there is insulation padding behind the lower
cover, remove it.
4 Set the parts aside until the installation is
complete.
Removing Packing Materials from the Interior
Remove all packing materials from the interior of the dishwasher before
installing the appliance.
Removable Shipping Brace
The rear shipping brace can be removed if additional clearance is needed when
installing the dishwasher under a low countertop.
Removing Lower Cover
CAUTION · If you lay the dishwasher on its back, do so
carefully to avoid damaging the drain hose and the tub.
1 Remove the screws at either side which attach
the lower cover to the dishwasher.
Attaching Installation Brackets
For countertops made of wood or other materials that will not be damaged by
drilling, use the metal installation brackets provided. For countertops made
of granite, marble, or other materials that could be damaged by drilling, use
the wood screws to attach the dishwasher to the cabinet. See installation
instructions in Securing Dishwasher to Cabinet Opening.
NOTE · Installation brackets and screws can be found in
the silverware basket.
1 Insert the tabbed end of the installation
brackets into the slots in the upper frame. Rotate the brackets until the
tabbed ends are facing up.
INSTALLATION 15
· Do not push the door of the dishwasher with knees when sliding the
dishwasher into position. Doing so can damage the front cover.
ENGLISH
2 Bend the tabs on the brackets to secure them
to the frame using a pair of needle nose pliers.
· Do not push the top of the dishwasher. Doing so can damage the interior of the dishwasher.
Sliding Dishwasher into Cabinet Opening
How to Slide Dishwasher
CAUTION · Do not pull or lift the dishwasher using the
handle a. Doing so can damage the door and hinges.
NOTE
· Open the door and grab the body frame and the top front opening b of the tub
to move or lift the dishwasher.
1 Align the dishwasher with the opening. Make
sure the water supply line and electrical cable are in the correct positions
to slide into their channels properly.
16 INSTALLATION
2 Smooth out or pad the edges of the hole
drilled for the water supply to avoid damaging the drain hose.
pulling the drain hose farther into the cabinet.
3 Make sure the drain hose is straight before
feeding the end of it through the hole for the water supply. As you slide the
dishwasher into the opening, you will want to slowly pull on the drain hose
from inside the cabinet to take up some slack. Be careful not to kink, pinch,
crush or stress the drain hose during installation to avoid leaking and water
damage.
5 Remove the tape from the water supply line
and the electrical cable.
4 Gradually slide the dishwasher into the
opening, making sure that the water supply line and electrical cable are
passing freely through the channels and do not get caught under the
dishwasher.
CAUTION · To avoid malfunctions or leakage, it is important
that the drain hose not get kinked, pinched, stressed or crushed behind or
under the dishwasher or inside the neighboring cabinet.
· Damage resulting from improper installation is not covered under the
warranty.
· As you slide the dishwasher into the opening, stop periodically (or have an
assistant help) to take up the slack by
Connecting Water Supply Line and Power
CAUTION · Do not turn the dishwasher upside down to
connect the water supply line or electrical supply. Doing so can damage the
product.
Connecting Water Supply Line
1 With the home water supply turned off,
connect the water supply line to the inlet valve on the left front of the
dishwasher.
CAUTION · Tape or compound should not be used on
dishwasher inlet valve.
2 Tighten the compression nut.
INSTALLATION 17
ENGLISH
3 Slide the water supply line back through the
channel, pulling gently from inside the cabinet to make sure the line is not
kinked, pinched, stressed or crushed.
3 Use a Phillips screwdriver to remove 2 screws
a.
Connecting Power
The dishwasher should have a dedicated properly grounded branch circuit to
connect the 3 wire setup which includes the ground wire.
If a 3-prong power supply is used, it should be in an accessible location
adjacent to the dishwasher within 4 ft. (1.22 m) of the dishwasher side and
not behind the dishwasher.
4 Remove the junction box from the appliance.
NOTE
· The best location for the electrical conduit is on the right side of the
back wall. Re-route the electrical cable before installation if the electrical
conduit pipe is longer than 3″ (76 mm) and is centered on the back wall.
5 Insert a 3/8″ strain relief b through the hole
in the junction box. Tighten the ring nut c to secure it in place.
1 Turn off electrical power to the unit at the
circuit breaker.
2 Use a Phillips screwdriver to remove the
screw from the junction box cover and remove the cover.
6 Insert the electrical cable through the hole in
the strain relief. Tighten 2 screws to secure the cable.
18 INSTALLATION
10 Fold the connected wires back into the
junction box and screw on the junction box cover.
WARNING · Verify that the black wire is hot (120 V). If not, or
if you are unsure of the power supply, have it checked by a licensed
electrician.
7 Pull the existing wires through the openings
in the junction box. Tighten 2 screws d to reassemble the junction box in the
appliance.
CAUTION
· Do not leave stripped wire exposed. Trim stripped wire to fit completely
inside wire nuts.
8 Pair the white, black, and green wires to the
matching colored wires from the dishwasher. Then twist on the provided wire
nuts e tightly to connect the corresponding wires.
Connecting the Drain Hose
If the end of the drain hose does not fit the drain line, use a heat and
detergent resistant adapter (not supplied). These may be obtained from a local
plumbing supply store. · Cut the adapter to match the size of the drain
connection as shown. Cutting just beyond the flare helps to keep the band
clamp in place.
NOTE · For drain hose installation, use the screw style
hose clamp provided with this dishwasher in the silverware basket. · If
connecting the dishwasher’s drain hose to the garbage disposal, be sure to
follow your garbage disposal’s manual for proper installation instructions.
9 Wrap electrical tape f around each
connection.
Drain Hose Requirements
· Follow local codes and ordinances.
· Do not exceed 12 ft. (3.65 m) distance to drain.
· Do not connect drain hoses from other appliances to the dishwasher’s drain
hose.
· If an extension drain hose is required, use a 5/8″ or 7/8″ inside diameter,
2-3 ft. length hose and a coupler a for connecting the two hose ends.
ENGLISH
Height of the Drain Hose
The height of the drain hose end must be at least 12″ (305 mm) and within 40″
(1016 mm) from the base of the dishwasher to avoid water being siphoned from
the tub.
INSTALLATION 19
Connecting to Disposal without Air Gap
1 Remove the knockout plug on the disposal
with a hammer and screwdriver.
Connecting Waste Tee without Air Gap
The height of the drain hose end must be at least 12″ (305 mm) and within 40″
(1016 mm) from the base of the dishwasher to avoid water being siphoned from
the tub.
1 Remove the knockout plug with a hammer
and screwdriver.
CAUTION · If the knockout plug has not been removed, the
dishwasher will not be able to drain properly.
2 Remove the knockout plug a from the
disposal.
CAUTION · If the knockout plug has not been removed, the
dishwasher will not be able to drain properly.
2 Attach the drain hose to the waste tee with
the hose clamp provided. Move the clamp into position and tighten it with a
flat-blade screwdriver.
3 Attach the drain hose to the disposal with the
hose clamp provided. Move the hose clamp into position and tighten it with a
flat-blade screwdriver.
Connecting to Disposal or Waste Tee with Air Gap
1 Remove the knockout plug with a hammer
and screwdriver.
20 INSTALLATION
2 Connect the end of the drain hose a to the air
gap b with the hose clamp provided. Move the clamp into position and tighten
it with a flat-blade screwdriver. · This avoids water being siphoned from the
tub.
With the lower rack removed, place a level on the inside wall of the tub to
check that the dishwasher is level from side to side.
· If you do not have a level, try using a smartphone level application
instead.
3 If it is not connected, attach the rubber hose
connector to the disposal or waste tee with a hose clamp (not provided).
Make sure that the gap between the tub walls and the door liner is the same on either side.
Leveling Dishwasher
Check that the dishwasher is level and adjust the leveling feet if necessary.
CAUTION · Failure to level the dishwasher may result in
leakage, problems closing the door, or noise.
· Where the cabinet opening is narrower than recommended (see Preparing
Cabinet Opening), the dishwasher must be carefully leveled and aligned so that
the dishwasher is supported fully by the 3 leveling feet and is not hanging
from the installation brackets. Failure to do so can result in leaks from the
front of the dishwasher, AE errors, difficulty in closing the door, or failure
to operate.
Checking Leveling
To check that the tub is level from front to back, remove the lower rack and
pour 169 oz. (5 L) of water into the bottom of the tub. The water level should
be near the center of both tub lower indentations at the front.
Adjusting Leveling Feet
Adjust as needed until the dishwasher is completely leveled.
· Adjust the front and rear leveling feet until they are all in firm contact
with the floor. Failure to level the dishwasher may prevent the door from
closing properly and the dishwasher will not turn on.
Adjusting Front Leveling Feet
Use a flat-blade screwdriver to turn the front leveling feet and adjust the
front of the tub.
· Turn the front leveling feet clockwise to raise the front of the tub and
counterclockwise to lower it.
· The adjustments work identically for both front leveling feet.
· When a flat-blade screwdriver is unavailable, use a 1/4″ square drive wrench
a or 3/8″ square
ENGLISH
drive wrench b with 1/2″ socket c to turn the front leveling feet and adjust the front of the tub.
INSTALLATION 21
NOTE · Installation brackets and screws can be found in
the silverware basket. · Use a magnetic screwdriver. · Cover the filter hole
with towels to prevent
screws from falling down into the pump.
Adjusting Rear Leveling Foot
Use a Phillips screwdriver to adjust the rear leveling foot and the rear of
the tub using the center screw at the base of the appliance in the front.
· Turn the center screw clockwise to raise the rear of the tub and
counterclockwise to lower it.
Securing Dishwasher to Countertop
Use the bracket screws provided to secure the brackets at the top of the
dishwasher to the underside of the wood countertop.
NOTE
· To avoid damaging the screw, do not use an electric screwdriver.
Securing Dishwasher to Cabinet Frame
If desired, the dishwasher can also be secured to the cabinet frame using the
instructions which follow.
1 Remove the 2 plastic caps from the mounting
bracket access holes.
Securing Dishwasher in Cabinet Opening
There are 2 options for securing the dishwasher. If the countertop is made of
wood or a material that can safely be drilled into, secure the dishwasher to
the countertop with the provided brackets. If the countertop is granite,
marble, or a material that cannot be drilled into, secure the dishwasher to
the cabinet frame with the provided wood screws.
CAUTION
· Ensure the dishwasher is level and all leveling feet are in firm contact
with the floor before attaching the dishwasher to the countertop or cabinet.
If the dishwasher is not leveled properly, the door may not close properly or
water may leak.
2 Drive a wood screw through the mounting
bracket and into the cabinet frame.
3 Reinstall the plastic caps.
22 INSTALLATION
Final Installation Check
Testing the Dishwasher
Check if the dishwasher is properly installed.
1 Turn on the circuit breaker.
7 Replace the lower cover.
CAUTION · Only install the lower cover provided with the
dishwasher. Do not install cabinet baseboard a as it may cause noise and
leakage.
2 Turn on the house water supply.
3 Make sure that the door opens and closes
smoothly.
· If necessary, level the dishwasher again.
· If the door will not close, make sure the rack is level.
8 Remove the protective film from the door, if
present. Leaving the film on may cause discoloration or condensation on the
door.
· Make sure that all packaging materials have been removed.
4 Power on the dishwasher and run a Turbo
cycle to verify proper operation.
5 Check for leaks at the drain hose and water
supply connection.
6 If a water leak is detected, press and hold the
Start button for 3 seconds to cancel the wash cycle and automatically drain
the water from the dishwasher. Tighten all water connections and run another
cycle. Repeat until no leaks are detected.
Installation Check Error Codes
Refer to the chart below before calling for service.
Error Code Possible Cause and Solution
OE
Drain hose is kinked or pinched.
· Feed the drain and water supply hoses through the hole under the sink. Then
gradually slide the dishwasher into the cabinet while pulling on the hoses
under the sink to take up any slack. This helps avoid kinking the hoses or
trapping them beneath the dishwasher.
Drain hose is connected to the disposal without removing the knockout plug.
· Remove the knockout plug from the disposal.
Waste tee or disposal is clogged.
· Remove knockout plug on the waste tee or disposal.
Error Code Possible Cause and Solution
IE
Water supply line is kinked
under dishwasher.
· Feed the drain and water supply hoses through the hole under the sink. Then
gradually slide the dishwasher into the cabinet while pulling on the hoses
under the sink to take up any slack. This helps avoid kinking the hoses or
trapping them beneath the dishwasher.
House water supply is not turned on.
· Turn the water faucet on.
INSTALLATION 23
ENGLISH
24 OPERATION
OPERATION
Before Using
WARNING · To reduce the risk of fire, electric shock, or injury to persons,
read the SAFETY INSTRUCTIONS before
operating this appliance.
NOTE · Connect to the hot water supply only. The water supply temperature
should be a minimum of 120 °F (49
°C) for better washing performance and shorter cycle time.
· Follow the instructions for loading the dishwasher to ensure effective
cleaning.
· Remove insoluble items such as bones, toothpicks, and pieces of paper while
loading the dishwasher.
Quick Start
1 Load the dishes.
· Pull each rack out and load the dishes as described in this manual.
· Only load items that are dishwasher-safe. · Scrape the dishes free of excess
food,
bones, and any other hard, non-soluble residue. Remove solid, burned-on scraps
from dishes prior to loading in the dishwasher. · Place items with deep dish
bottoms at an angle to help water run off and speed the drying process. · Do
not load items that are not heatresistant or have decorative metal trim.
2 Add the detergent.
· Using the guidelines in this manual, fill the detergent cup with the
recommended amount of detergent and close the lid. If a prewash is desired,
the recess on top of the lid should also be filled with detergent.
3 Turn on the dishwasher.
· To turn on the display panel, press the Power button.
5 Select the cycle and options.
· Select the cycle and options that best fit the load by referring to the
Cycle Guide. The display will show the estimated time for the cycle and
options selected.
6 Operate the dishwasher.
· Method 1
– Press the Start button and then close the door in less than four seconds to
operate the dishwasher. If the door is not closed within four seconds, the
white LED with time flashes, an audible tone is heard, and the cycle does not
start.
· Method 2
– Close the door first and then press the Start button to operate the
dishwasher.
NOTE · If the door is opened during the cycle, the
dishwasher will stop. To resume the cycle, see methods 1 and 2 above.
· If the door is opened during the cycle and is not closed within four seconds
after selecting the Start button, or if the door is closed without pressing
the Start button, the white LED with time flashes, an audible tone is heard,
and the cycle does not start.
4 Check the rinse aid.
· The Rinse Aid e icon will flash if the level of
rinse aid in the dishwasher is low. Add rinse aid if the level is low to
maintain the effectiveness of the dry cycle.
7 End of cycle.
· When the cycle is complete, a chime will sound and the display will show ENd
until the door is opened or Power is pressed. To
save energy, press and hold High Temp. for three seconds to set the ENd
display to automatically turn off a few minutes after the cycle ends. · It is
normal for the dishwasher to chime continuously if you open it during
operation or just after the cycle ends. The dishwasher is letting you know
that the interior temperatures of the unit are hot and to use caution when
reaching inside. Once the unit has cooled down, the chiming will stop.
CAUTION · Do not open the door during operation or
immediately after it has completed the wash cycle as the escaping steam may
cause scalding as the door is opened.
NOTE · Empty the lower rack first and then the upper
rack. This will avoid water dripping from the upper rack onto dishes in the
lower rack.
Auto-Off
The dishwasher automatically turns off after four minutes of inactivity if
paused or if no cycle is started.
OPERATION 25
ENGLISH
26 OPERATION
Control Panel
Control Panel Features
a Power On/Off Button · Press this button to turn the washer on or off. ·
After the cycle is complete, the power automatically turns off for purposes of
safety and economy. · If there is a power surge, power outage, or disruption
of any kind, power is automatically turned off for safety. · When power is
connected again, the dishwasher will turn on automatically and resume the
cycle.
b Display
· e : Rinse Aid Icon
– This icon illuminates when the rinse aid level is low. The LED automatically
shuts off when the rinse aid is refilled or the level is set to 0.
– Refer to the Rinse Aid Dispenser Adjustment section.
· a: Machine Clean & Sanitized Icon
– The Machine Clean icon flashes every 30 cycles. To activate or deactivate
the icon, press the Delicate button for three seconds.
– If the High Temp. option is added to a cycle, the Machine Clean icon stays
lit at the end of the cycle if the dishes were properly sanitized. (on some
models)
· 8:88 : Digital Display – The digital display on the control panel shows the
ESTIMATED cycle time. When the cycle and options are selected, the display
shows the total estimated time to complete those selections. During operation,
the display shows the remaining estimated operating time.
NOTE · The estimated time shown on the display does not include delay times
for heating water, etc. · If Delay Start is selected, the display shows the
delay time in hours. · Cycle time may vary depending on the soil level of your
load.
· k, CL : Control Lock
– The Control Lock feature helps prevent settings from being changed during a
cycle. Selecting this feature locks all of the buttons, except for the Power
button, on the control panel. This feature does not lock the door.
– While a cycle is running, press and hold Half Load and Energy Saver
simultaneously for three seconds to activate or deactivate Control Lock.
– To start a new cycle, deactivate Control Lock.
· m : Night Dry
– This indicator lights up when Night Dry is selected.
ENGLISH
OPERATION 27
c Chime On/Off Button · To activate or deactivate the button sounds, press and
hold Dual Zone and Energy Saver simultaneously for three seconds. The error
alert sound cannot be turned off.
d Cancel Button · The drain pump activates and the cycle cancels. Once the
dishwasher finishes draining, the power turns off. · Press and hold Start for
three seconds to activate.
e Start Button · To operate the machine, either press Start and close the door
within four seconds or close the door and press Start. · If more than 4
seconds have passed since pressing Start, an alarm will sound when the door is
closed.
Wash Cycles
Select your desired cycle.
Auto
This cycle senses the soil amount and soil toughness and is optimized to
achieve the best cleaning.
Heavy
This cycle is for heavily soiled dishes and dishes with hardened on soil. This
cycle defaults to the strongest spray intensity and uses it to wash heavily
soiled dishes.
Delicate
Use this cycle to clean delicate items such as fine china and stemware.
Turbo
This cycle will clean heavily soiled dishes in an hour using slightly more
energy and water. · This cycle does not have drying. Select the Extra
Dry and Night Dry option or another cycle for better drying.
Download Cycle
Use a dedicated cycle downloadable via Wi-Fi or NFC.
NOTE · Only the cycle code for the current Download
Cycle appears on the appliance. See the smartphone app for cycle codes, names,
and more information about the available cycles. – Default Cycle : P1. Pots &
Pans
Normal
This cycle is for daily, regular, or typical use to completely wash a full
load of normally soiled dishes. The energy usage label is based on this cycle
without any options. Select the Night Dry option if leaving dishes overnight.
Press and hold Extra Dry for three seconds to activate Night Dry.
· After the cycle ends, the fan runs for an hour to help vent the warm, moist
air in the tub. You can stop the fan by opening the door after the cycle ends.
Machine Clean
This cycle is for cleaning the inside of the dishwasher. Use the cycle without
dishes in the machine. It eliminates residual soils, odor, white spots, and
other dirt. Add citric acid or another cleaning agent for more effective
results.
· Press and hold Heavy for three seconds to activate.
Rinse
This cycle is a quick rinse for dishes that will not be washed immediately.
The cycle rinses dishes that have excess soil to soften dried on residue.
Rinsing the dishes helps prevent odors in the dishwasher. No detergent should
be used.
28 OPERATION
· This cycle does not have drying. · Press and hold Normal for three seconds
to
activate.
Express
This cycle will quickly clean lightly soiled dishes. · This cycle does not
have drying. Select the Extra
Dry and Night Dry option or another cycle for better drying. · Press and hold
Turbo for three seconds to activate.
Options and Extra Functions
Select the desired cycle and then select the options for that cycle.
Dual Zone
This option automatically sets the spray intensity to soft for the upper spray
arm and strong for the lower spray arm. Place heavily soiled dishes like
plates and bowls in the lower rack and lightly soiled dishes like cups and
small plates in the upper rack to get the best results.
Half Load
This option washes intensively by selecting the upper or lower racks. For
small loads, use just the upper or lower rack to save energy and time. Press
the Half Load button repeatedly to select the
upper [f] or lower [g] rack or to cancel the
option.
Energy Saver
This option saves energy by reducing the wash and rinse temperatures. Wash
time is increased to maintain wash performance. Do not use this cycle with
heavily soiled dishes.
High Temp.
Raises the main wash temperature to improve cleaning. If the High Temp. option
is added to a cycle, the
indicator a stays lit at the end of the cycle if the
dishes were properly sanitized. If the dishwasher could not properly sanitize
the dishes because the High Temp. option was not selected, the cycle was
interrupted or the water could not be heated to the required temperature, the
indicator will not
light up at the end of the cycle. Open and close the door or press POWER to
turn the indicator off.
NOTE · This high temperature rinse sanitizes dishes and
glassware in accordance with the NSF/ANSI Standard 184 for residential
dishwashers. Certified residential dishwashers are not intended for use in
licensed food establishments. Only sanitizing cycles have been designed to
meet the requirements for soil removal and sanitization efficacy. There is no
intention, either directly or indirectly, that all cycles on a certified
machine have passed the sanitization performance test.
Extra Dry
Select the Extra Dry option for better drying performance. This option adds
extra drying time to the cycle and raises the heated rinse temperature. · When
the rinse aid is empty, the Extra Dry
option is selected automatically.
Night Dry
Dishes are often left in the dishwasher overnight after the cycle ends. This
can result in the steam inside the tub condensing on dishes, leaving them wet.
This option runs the ventilation fan periodically to help vent the steam from
the tub. · Press and hold Extra Dry for three seconds to
activate. · The Night Dry option is selected by default for
all cycles for which it is available, except the Normal cycle. · To add the
Night Dry option to the Normal cycle, press and hold Extra Dry for 3 seconds.
Delay Start
This feature delays the start of a selected cycle. Each time the Delay Start
button is pressed, the delay time increases by an hour. The delay time can be
set from 1 to 12 hours, in one-hour increments.
ENGLISH
OPERATION 29
Cycle/Option Guide
The cycle guide below shows the available options for each cycle.
Cycle
Auto
Heavy
Soil Level
All levels
Heavy
Water Usage
(L)
13.8 – 18.1
26.9
(gal)
3.6 – 4.8
7.1
Wash Time with Options (Mins.)
Available Options
Dual Zone Half Load
90 – 203
141 – 216
Energy Saver
High Temp.
Extra Dry
Night Dry
**
**
Delay Start
- Extra drying time only, no added high-temperature rinse ** Default setting
Delicate Light 19.7 5.2
97 – 136
#
* #**
Normal All levels 9.2 – 19.5 2.4 – 5.2 99 – 191
# # # # #
NOTE · Actual water consumption will vary depending on soil level and hardness
of water.
· The actual running time and cycle time displayed may change depending on
options chosen, soil level, water temperature, and hardness of water.
Therefore, display time and actual running time can be different.
· Energy Saver cannot be used at the same time as Extra Dry or High Temp..
· Options are not available for Download Cycle.
Cycle
Soil Level
Water Usage
(L)
(gal)
Wash Time with Options (Mins.)
Turbo
Heavy 27.5 7.3 60 – 121
Express
Light 20.4 5.4 34 – 104
Rinse
Light 6.8 1.8 12
Machine Clean
12.3 3.2 82
30 OPERATION
Cycle
Turbo
Express
Available
Dual Zone
Options
Half Load
Energy Saver
High Temp.
Extra Dry
Night Dry
**
**
Delay Start
- Extra drying time only, no added high-temperature rinse ** Default setting
Rinse
Machine Clean
NOTE · Actual water consumption will vary depending on soil level and hardness
of water.
· The actual running time and cycle time displayed may change depending on
options chosen, soil level, water temperature, and hardness of water.
Therefore, display time and actual running time can be different.
· Energy Saver cannot be used at the same time as Extra Dry or High Temp..
· Options are not available for Download Cycle.
Loading the Dishwasher
The extra tall tub allows loading of dishes, pans, or other utensils up to 14″
high. For effective washing performance, always follow these instructions.
· Remove large particles of food debris from plates including bones before
loading.
· Items with burnt on food should be soaked prior to loading in the
dishwasher.
· Deep pots or dishes should be placed upside down.
· Make sure that all items do not touch each other.
· Wood or bone handled utensils · Iron or non-rustproof utensils · Plastic
items which are not dishwasher safe · Sterling silver or gold-plated flatware
or delicate
or metal-rimmed china · Fragile items such as crystal glasses
CAUTION · Do not place pots or pans with plastic handles in
the appliance as the handles may deteriorate due to the heat and detergent. ·
Waterproof or long-lasting lipstick smudges on glasses may not be removed
during the wash.
Non-Dishwasher Safe Items
The combination of high water temperature and dishwasher detergents may damage
certain items. Do not wash the following items in the dishwasher.
· Copper or anodized aluminum
· Hand painted silver or gold leaf china
Loading the Silverware Basket
The silverware basket has separators to avoid scratching and tarnishing of
delicate silverware.
Loading Silverware into the Basket
Loading 10 Place Settings
5 43
3
3465
54
22
45
1 5 43 2 2
34 5 1
54
22
45
5 4 62 2 6 2 4 5
OPERATION 31
Loading the Lower Rack
Loading Dishes into the Lower Rack
Loading 10 Place Settings
ENGLISH
Loading 12 Place Settings
54
3
465
43
2 234
1 55 4
2
4 551
1544
22 6
2 26
24451
Loading 12 Place Settings
Silverware Loading Tips:
· For best cleaning results, use the top separators in the basket when loading
silverware. The separators will prevent nesting of silverware.
· Load sharp items, such as knives, pointing down.
· When unloading the dishwasher, it is best to start with the silverware
basket. Doing so will prevent water droplets from falling on your silverware
from the upper rack.
WARNING · Be careful when loading and unloading sharp
items. Load sharp knives with the handles up to reduce the risk of personal
injury.
Lower Rack Loading Tips:
· Plates should be positioned upright and facing the center of the rack, and
pots, pans and large dishes must be turned upside down.
· Load dinner plates, dishes, soup bowls, etc. between the tines.
· Load cookie sheets, cake pans and other large items at the sides or back of
the rack. Loading these items in the front of the dishwasher can prevent the
water spray from reaching the detergent dispenser.
· Make sure that pot handles and other large items do not stop the rotation of
the spray arms.
· The lower rack should not be used for small items such as cups, wine
glasses, or small plates. These items should be loaded in the upper rack.
· Make sure that large items do not interfere with the rotation of the spray
arms, and do not prevent the detergent dispenser from opening.
32 OPERATION
Folding Down the Lower Tines
Fold tines down to fit larger dishes; pull tines back up to fit smaller
dishes.
Case 1
Loading Pots & Bowls
Case 2
Loading Dishes & Pots
NOTE
· The silverware basket ships installed at the back of the bottom rack. For
best performance, install it along the right side as shown.
ENGLISH
Loading the Upper Rack
Loading Dishes into the Upper Rack
Loading 10 Place Settings
OPERATION 33
· To avoid chipping, do not let stemware touch other items.
· Place items so that the open end faces down for cleaning and drying.
· Do not stack items on top of each other. · Use the upper rack for small or
delicate items
such as small plates, cups, saucers, glasses, and dishwasher-safe plastic
items. · Cups, glasses, and bowls must be positioned upside down. · Make sure
items do not interfere with the rotation of the spray arms above and below the
upper rack. · When loading larger items in the upper rack, such as wine
glasses or taller cups, it may be necessary to remove the cutlery rack if one
is present. (For models with cutlery rack)
Folding Down the Upper Tines
Fold tines down to fit larger dishes; pull tines back up to fit smaller
dishes.
Loading 12 Place Settings
Loading Dishes & Pots
Upper Rack Loading Tips:
· Place cups and glasses in the rows between the rack tines. Placing them over
the rack tines can lead to breakage and water spots.
Height Adjustable Upper Rack
The upper rack adjusts up and down. Raise the upper rack to allow items up to
14″ tall in the lower rack. Lower the upper rack to allow dishes up to 12″
tall in the upper rack. The dishwasher ships with the upper rack raised.
34 OPERATION
There are three available positions for adjusting the height of the upper rack
to create more space.
· When the upper rack is in the lower position, push in the upper rack first,
and the lower rack later.
· Pull out the lower rack first, and the upper rack later.
Lowering the Rack
Hold the rack at the center of each side to support its weight. Then, push the
button on each side to release the rack and lower it into position.
WARNING
· Before adjusting, ensure the rack is empty of all dishes. Otherwise dishes
may get damaged or you may get injured.
NOTE
· Raise the upper rack without pushing the buttons on each side. Pushing the
buttons when raising the rack will prevent the rack from locking into
position.
· To set the rack to the middle position, it may be easier to lower the rack
all the way down and then raise each side of the rack individually until it
clicks into place.
· Before pushing the upper rack into the dishwasher, ensure the rack height is
the same on both sides. If the height is not the same on both sides, the
dishwasher door will not shut and the upper spray arm will not connect to the
water inlet.
Raising the Rack
Lift the rack at the center of each side until the rack locks into place in
the upper position. It is not necessary to lift the lock levers to raise the
rack.
· There is a 2 3/16 inches (56 mm) gain in height when the upper rack is moved
to the lower position.
· After adjusting the rack levels, check that the spray arms are free to
rotate.
· When the upper rack is in the lower position, make sure the rack and the
spray arm do not hit the items on the lower rack.
Adding Cleaning Products
Adding Detergent to the Dispenser
· Remove the label on the dispenser prior to running the dishwasher for the
first time.
· The amount of detergent needed depends on the cycle, load size, and soil
level of dishes.
· Put detergent into the detergent compartment before starting any cycle,
except the Rinse cycle.
WARNING · Dishwasher detergent and rinse aid contain
chemical components, like all other household
ENGLISH
detergent. So, they must be kept out of the reach of children.
OPERATION 35
CAUTION
· Use only detergent intended for dishwashers. Incorrect detergent may cause
the dishwasher to fill with suds during operation. Excess suds may reduce wash
performance and may cause the dishwasher to leak.
· To avoid damaging the dispenser, do not pull up on the dispenser to close
the dishwasher door.
2 Add dishwashing detergent to the main wash
compartment until the level is between the lines marked 15 and 25.
· Fill to over the 25 line for hard water or heavily soiled loads.
· Fill to the 15 line for soft water or lightly soiled loads.
NOTE
· After completion of the wash program, check whether the detergent was
completely washed out.
· Some dishwasher detergent tablets may become stuck in the dispenser due to
their excessive size. Tablets can be placed onto the base of the wash tub next
to the filter before starting the cycle.
· Too much detergent can leave a film on dishes and in the dishwasher,
resulting in poor wash performance.
· If dishwasher detergent tablets are used without liquid rinse aid, the
dishes and dishwasher interior will have excessive moisture. Select the Extra
Dry option for better drying performance.
· Using liquid rinse aid improves drying performance by allowing water to
drain off of dishes after the final rinse.
· Do not use detergent tablets for shorter wash cycles. The tablet may not
dissolve completely, causing detergent residue on dishes and inefficient
cleaning.
· Using a wash booster helps remove spots, residue, and the white film caused
by hard water. It does not help remove excess detergent residue.
1 Push the button on the dispenser lid to open
the cover.
3 Slide the detergent lid closed until it clicks.
4 If a prewash is desired, fill the recessed
prewash compartment area on the lid with detergent.
Adding Rinse Aid to the Dispenser
The Rinse Aid e icon appears in the display when
more rinse aid is needed.
36 OPERATION
The use of rinse aid is recommended to prevent water spots on dishes and to
enhance drying performance.
NOTE · Only use liquid rinse aid in the dishwasher. · Do not overfill the
rinse aid dispenser. · Wipe off any spilled rinse aid around the
dispenser.
1 Open the rinse aid lid by lifting up the flap.
2 Add a liquid rinse aid to the maximum fill
level. Allow the rinse aid to settle in the dispenser while filling, or air
bubbles may result in poor drying performance. Avoid overfilling the
dispenser.
Rinse Aid Dispenser Adjustment
The dispenser has five adjustment levels. The dishwasher is programmed at the
factory for a rinse aid dispenser level of 2. This can be checked and adjusted
from the control panel.
NOTE · Adjust the setting higher if you have hard water
and notice calcium buildup on your dishes. · Setting the rinse aid control too
low will
contribute to spotting and streaking on dishes and poor drying performance. ·
Setting the control too high can cause foaming, which will cause poor wash
performance.
1 Ensure the appliance is off.
2 Press Dual Zone and Power simultaneously
to check the current setting.
3 Press Delay Start to change the rinse aid
dispenser setting. Each press of the button changes the setting one step from
L0 to L4.
3 Close the lid to lock the dispenser. Rinse aid is
dispensed automatically during the final rinse cycle.
4 Once the desired rinse aid dispenser setting is
selected, press Start to save.
Refilling the Rinse Aid
How often the dispenser needs to be refilled depends on how often dishes are
washed and the rinse aid setting used.
· The Rinse Aid e icon flashes when more rinse
aid is needed, unless the rinse aid dispenser setting is set to L0.
SMART FUNCTIONS
LG ThinQ Application
The LG ThinQ application allows you to communicate with the appliance using a
smartphone.
LG ThinQ Application Features
Tag On
The Tag On function can only be used with most smartphones equipped with the
NFC (Near Field Communication) function and based on the Android OS (operating
system).
· Download Cycle
– Download new and specialized cycles that are not included in the standard
cycles on the appliance. Appliances that have been successfully connected to
the LG ThinQ application can download a variety of specialty cycles specific
to the appliance. Once cycle download is completed in the appliance, the
appliance keeps the downloaded cycle until a new cycle is downloaded.
NOTE · Only one downloaded cycle can be stored on the
appliance at a time.
· Machine Clean Coach
– This function shows how many cycles remain before running the Machine Clean
cycle.
· Smart Diagnosis
– This function provides useful information for diagnosing and solving issues
with the appliance based on the pattern of use.
· Settings
– Set the Rinse Aid Dispenser Level, Machine Clean Reminder, Signal Level and
Clean Indicator Light.
NOTE · This information is current at the time of
publication. The application is subject to change for product improvement
purposes without notice to users.
· When using the Tag On function, position the smartphone so that the NFC
antenna inside the back of the smartphone matches the position of the Tag On
icon on the appliance.
· Press e in the LG ThinQ application for a more
detailed guide on how to use the Tag On function.
SMART FUNCTIONS 37
· The location of the smartphone’s NFC module may vary depending on the phone,
and NFC use may be restricted on some smartphones due to differences in
transmission methods. Because of the characteristics of NFC, if the
transmission distance is too far, or if there is a metal sticker or a
protective case on the phone, transmission will not be good. In some cases,
NFC-equipped phones may be unable to transmit successfully.
· NFC function would vary depending on smartphones.
Installing the LG ThinQ Application
Search for the LG ThinQ application from the Google Play Store or Apple App
Store on a smartphone. Follow instructions to download and install the
application.
Smart DiagnosisTM Function
Use this feature to help you diagnose and solve problems with your appliance.
NOTE · For reasons not attributable to LGE’s negligence,
the service may not operate due to external factors such as, but not limited
to, Wi-Fi unavailability, Wi-Fi disconnection, local app store policy, or app
unavailability. · The feature may be subject to change without prior notice
and may have a different form depending on where you are located.
Using Audible Diagnosis to Diagnose Issues
Follow the instructions below to use the audible diagnosis method. · Launch
the LG ThinQ application and select the
Smart Diagnosis feature in the menu. Follow the instructions for audible
diagnosis provided in the LG ThinQ application.
1 Press the POWER button to turn on the
appliance. · Do not press any other buttons.
ENGLISH
38 SMART FUNCTIONS
2 Place the mouthpiece of your smartphone
close to the c or d logo.
1M0 amxm.
1M0 amxm.
3 Press and hold the Download Cycle button
for 3 seconds or longer while holding the smartphone mouthpiece to the logo
until the data transfer is complete. · Keep the smartphone in place until the
data
transfer has finished. Time remaining for data transfer is displayed.
4 After the data transfer is complete, the
diagnosis will be displayed in the application.
NOTE · For best results, do not move the smartphone
while the tones are being transmitted.
ENGLISH
MAINTENANCE 39
MAINTENANCE
To maintain performance and prevent trouble, it is important to check the
outside and inside of the dishwasher, including filters and spray arms, at
regular intervals.
WARNING · When cleaning the outside and inside of the dishwasher, do not use
benzene or thinner. Otherwise, it
may cause fire or explosion. · To prevent injury during care and maintenance
or cleaning, wear gloves and/or protective clothing.
Cleaning and Care
Cleaning the Exterior
· Do not use scrub pads or abrasive cleaners on the exterior of the
dishwasher.
· Most soil can be removed using a soft, damp cloth or sponge. A mild soap can
be used to help release stubborn soil. Rinse and wipe dry with a soft cloth
after cleaning.
· Stainless steel surfaces can be polished using a stainless steel cleaner.
Follow the instructions on the cleaner, and wipe in the direction of the
grain.
CAUTION · If cooking oil is spilled on the exterior of the
product, wipe it off immediately. Do not clean the exterior of the product
with cleaners which contain alcohol, thinners, bleach, benzene, flammable
liquids, or abrasives. These substances may discolor or damage the appliance.
Cleaning the Interior
· Clean the interior of the dishwasher periodically with a soft, damp cloth or
sponge to remove food and dirt particles.
· To remove white spots and odor from inside the dishwasher, run an empty
cycle, without detergent, with one cup of white vinegar in a dishwasher safe
glass or bowl placed on the upper rack. (Vinegar is an acid and with constant
use it could damage the appliance.)
· Using Machine Clean
– Run the Machine Clean cycle once a month or after every 30 cycles to
eliminate residual soil, odor, white spots and other dirt inside the
appliance.
1 Remove all dishes from the appliance.
2 Add 3 tbsp. (40 g) of citric acid to the
detergent dispenser or follow the manufacturer’s instructions if using a
dishwasher cleaning agent. Do not use dishwasher detergent.
3 Press and hold Heavy for 3 seconds to
select the Machine Clean cycle.
4 Press Start.
NOTE · Run the Machine Clean cycle once a month, or
more often if needed, to remove detergent buildup and other residue. · If you
have not used the dishwasher for a long time, refresh the inside by running
the Machine Clean cycle without detergent. When the cycle is finished, clean
the inside and outside of the dishwasher according to the MAINTENANCE
instructions.
Clogged Drain Air Gap or In-Sink Disposal
Check the drain air gap or in-sink disposal if the dishwasher is not draining
well.
NOTE · The drain air gap and disposal are external
plumbing devices that are not part of the dishwasher.
40 MAINTENANCE
NOTE · The warranty provided with the dishwasher does
not cover service costs directly associated with the cleaning or repair of the
external drain air gap and disposal.
Cleaning the Air Gap
1 Turn off the dishwasher.
2 Remove the air gap cover and the plastic cap
underneath it.
3 Clean out any debris with a toothpick or
brush.
NOTE · For best wash performance, clean the filter after
each load. If food debris remains in the filter, it may cause an odor. · In
areas with hard water, clean the filter at least once a month with a soft
brush. · Clean the filters using non-abrasive materials and warm running
water.
1 Remove the lower rack and position the
bottom spray arm so a wider vee is open to the front.
2 Turn the inner filter counter-clockwise and
take out the assembled inner filter and stainless steel filter. With the
filters removed, check the sump opening and remove any foreign materials, if
needed.
4 Replace the plastic cap and air gap cover.
3 Clean the filters with a soft brush under
running water. Reassemble the filters before reinstalling them.
Cleaning the Filters
WARNING · Be cautious of sharp edges when handling the
stainless steel filter.
CAUTION · Remove food residue caught in filters to prevent
the buildup of odor-causing bacteria and possible drainage problems.
4 To replace the assembled filters, position the
spray arm so the wider vee is toward the front. Fit the filters back into the
filter holder and secure them by turning the inner filter clockwise until it
clicks into place.
ENGLISH
NOTE
· Make sure the filter is assembled correctly before starting a cycle. When
assembling, rotate the filter firmly until it clicks.
MAINTENANCE 41
Cleaning the Spray Arm
If the spray arm holes are blocked by any food residue, dishes may not be
cleaned well due to improper water spray. It is recommended that the spray
arms be cleaned once every two weeks.
Cleaning the Lower Spray Arm
1 Make sure that the water jet holes are not
blocked by food particles.
2 If any food residue blocks the spray arm
holes, remove it with a pin or piece of stiff wire.
Recommended Filter Cleaning Schedule
Number of Loads Per
Week
1 – 3 4 – 7 8 – 12 13 – 14
If you wash dishes before
loading
If you scrape and rinse
dishes before loading
Once a year Every 6 months
Every 6 months
Number of Loads Per
Week
1 – 3
4 – 7
8 – 12 13 – 14
If you only scrape dishes
before loading
Four times a year
Every 1.5 months
If you do not scrape or
rinse dishes before loading
Once a month
Twice a month(every
15 days)
Every week
Twice a week
CAUTION · To avoid breaking the rolling spray arm sections,
do not pull or manually rotate them.
Cleaning the Upper Spray Arm
1 Pull the upper rack forward. Make sure that
the water jet holes are not blocked by food particles.
2 When cleaning is necessary, remove the
upper spray arm by turning the nut on the bottom of the spray arm 1/8 turn
counterclockwise and pulling down.
42 MAINTENANCE
3 Remove food particles by rinsing or shaking
the spray arm.
4 If any food residue blocks the spray arm
holes, remove it with a pin or any sharp tool.
5 After removing the food residue, clean the
spray arms under running water.
6 After cleaning the upper spray arm, press it
up into place. Turn the nut 1/8 turn clockwise to make sure that the nut locks
back into place.
7 After assembly, make sure that the spray
arms rotate freely.
Seasonal Maintenance and Storage
· If you will be absent for an extended period of time during warmer months,
close the water valve and disconnect the power supply line, or turn off the
circuit breaker. Clean the filter, tub and dispenser to prevent odor.
· If you will be absent for an extended period of time during colder months
and there is a possibility of freezing temperatures, winterize the water
supply lines and the dishwasher itself. Winterization must be performed by
qualified service personnel.
TROUBLESHOOTING 43
TROUBLESHOOTING
The washer is equipped with an automatic error-monitoring system to detect and
diagnose problems at an early stage. If the washer does not function properly
or does not function at all, check the following before you call for service.
ENGLISH
Before Calling for Service
FAQs
Q:
Does this dishwasher require a rinse aid to be used?
A:
Rinse aid is strongly recommended to enhance the drying performance of the dishwasher. In order
to be more energy efficient, the hybrid drying system does not use a heating element to assist in
drying, so a rinse aid plays an integral role in the drying process. If a rinse aid is not used, water may
remain on the dishes and the tub. Rinse aid helps to ensure that the majority of the water has been
sheeted off of the dishes at the end of the rinse and that the load is ready for the dry cycle.
Q:
What can be done if my dishes have a cloudy, white film on them after a wash?
A:
The cloudy film is usually caused by minerals in the water reacting with the dishwasher detergent.
First, be certain not to use too much detergent. Refer to Adding Detergent to the Dispenser section
for recommended detergent amounts. Add an extra rinse to the cycle. LG Dishwashers use less
water than traditional dishwashers, so adding an extra rinse helps to rinse the film away. If the water
supply is hard, it may be necessary to add a performance booster that addresses the hard water
condition.
Q:
How do I remove white film on the tub?
A:
Measure 3 tbsp. (40 g) of citric acid powder and use it to fill the main detergent compartment. Run a
Machine Clean cycle. Do not use detergent.
Q:
What steps can I take to improve drying results?
A:
Drying performance is directly affected by the amount of heat that remains in the tub after the
heated rinse is performed. If your dishwasher is far away from your home’s hot water heater, it may
be necessary to run the hot water tap in the sink before starting a wash cycle, to ensure that cool
water is purged from the hot water lines. This will ensure your dishwasher has a consistent supply of
hot water from start to finish. Using the High Temp. setting also aids in keeping the inner drum
temperature and dishes hotter before drying begins.
LG dishwashers are designed to be used in conjunction with a rinse aid. Using a rinse aid will
maximize the amount of water that has already been sheeted away from the dishes before the dry
cycle begins. If a rinse aid is used and the performance still needs a boost, adjust the amount of rinse
aid used. 2 is the default setting, but if necessary set the level to 3 so more rinse aid is used.
Water tends to bead rather than sheet off plastic and nonstick surfaces, making them more difficult
to dry. If washing plastic items in a Normal cycle, select the Extra Dry or Night Dry option or both for
better drying results. When the rinse aid is empty, the Extra Dry option is selected automatically.
Allow the dishwasher to completely finish the dry cycle before opening the door. If the door is
opened in the middle of the dry cycle, the heat that is necessary for the hybrid dry system to work
will escape. This will cause all of the dishes inside to remain wet once the cycle finishes.
Q:
What is the hybrid drying system?
44 TROUBLESHOOTING
A:
The dishwasher does not rely on a heating element for the drying process; instead, it relies on the
heat that is retained by the dishes and the tub during the wash and rinse cycles to turn the moisture
in the tub into humidity.
Warm, moist air in the dishwasher is then pulled into a condensing duct in the door by a fan. The air
then cools, which causes the humidity to condense. Room temperature air is also drawn into the duct
to help the air cool down faster. When this moisture condenses into a liquid, it is drained out.
NOTE · Rinse aid is required to enhance the drying performance. If no rinse
aid is used, water may
remain on the dishes and the tub.
Q:
Why am I hearing a whistling sound from the dishwasher?
A:
It is important to determine the duration of the noise and when it happens (what part of the cycle).
When water is drawn into the dishwasher, a whistling noise can be heard. This is normal. If the water
pressure is too high, it will be louder, so it may be necessary to adjust the water valve to lower the
pressure if the noise is too loud.
Q:
What kinds of dishes can be placed in the dishwasher?
A:
Ensure that the dishes you place in the dishwasher are dishwasher safe. Plastic dishware will not dry
as effectively as glass and metal dishware. Plastic items do not retain heat as well as glass and metal
dishware. Plastic cups and dishes may require some hand drying before being put away at the end of
the cycle.
Q:
Can I run a drain only cycle?
A:
To drain standing water, press and hold Start for three seconds until the cycle stops. Once the
dishwasher finishes draining, the power turns off.
Q:
Why does my dishwasher continuously chime if I open the door during a cycle or right after the
cycle has finished?
A:
This is normal. The dishwasher is letting you know that the interior temperatures of the unit are hot
and to use caution when reaching inside. Once the unit has cooled down, the chiming will stop.
Q:
What is Control Lock and how is it activated?
A:
Control Lock is a feature that prevents the controls from being changed during the cycle. It does not
prevent the door from being opened or the unit from being powered off. To activate or deactivate,
press and hold Half Load and Energy Saver simultaneously for three seconds.
Q:
Can I add an extension to the drain hose?
A:
If a drain hose extension is required, use a 5/8″ or 7/8″ inside diameter, 2 ft ~ 3 ft. length hose and a
coupler to connect the two hose ends.
Q:
An LED is blinking, the machine is chiming, and the dishwasher won’t start. What is wrong with
the dishwasher?
A:
This is a safety feature. The door must be closed within four seconds of pressing the Start button. If
the door is not closed within four seconds, an LED flashes, an audible alert sounds, and the
dishwasher does not operate. To start the dishwasher, open the door and either close the door and
press Start (front controls) or press Start and close the door within four seconds (top controls).
Q:
Should I pre-rinse dishes before loading them?
A:
No, you don’t need to pre-rinse the dishes before loading especially if using the Normal and Auto
cycles. The dishwasher washes dishes clean without pre-rinsing.
User Support Videos
For further assistance, there are videos and tutorials available through the
LG.com website.
TROUBLESHOOTING 45
1 On the www.lg.com home page, click on the Support menu tab to bring up the
menu selections.
Select Video Tutorials.
2 Select a product category and then pick a topic or search a keyword.
NOTE · Scan this QR code to quickly access the video search page on the LG
website.
ENGLISH
Error Messages
Problem
IE OE
bE
AE FE
Possible Cause & Solution
Water inlet problem. · Check for a clogged, kinked or frozen water inlet hose.
· Check water supply.
Drainage Problem. · Check for a clogged, kinked or frozen water drain hose.
Air gap or disposal is clogged. · Clean air gap or disposal.
Filters are clogged. · Clean filters.
Oversudsing caused by improper detergent, such as liquid dish soap. · Do not
use hand dishwashing liquids. Only use detergents which are designed for use
in
automatic dishwashers.
· A bE error can appear if dishes soiled with a lot of foamy food, such as
whipped cream, are
loaded in the appliance. To clear the error, turn the appliance off and start
a new cycle. · To remove detergent residue in the tub, pour approximately 4 oz
~ 8 oz (100 ml ~ 200 ml)
of milk into a shallow bowl, place it in the upper rack and then run the
appliance on the Auto cycle.
Failure to level dishwasher. · Make sure that the appliance is properly
leveled.
Water leakage · Turn off the water supply to the dishwasher and call an LG
Electronics Customer
Information Center at 1-800-243-0000
(U.S.A.) or 1-888-542-2623 (Canada). ·
The dishwasher makes an alert sound for 10 seconds, and runs the drain pump
intermittently. If power is turned off to the machine, the machine powers back
on automatically until the AE error is resolved.
Excessive Water supplied. · Please call an LG Electronics Customer Information
Center at 1-800-243-0000 (U.S.A.) 1-
888-542-2623 (Canada).
46 TROUBLESHOOTING
Problem
HE
tE
LE
NE
P1, Pz, P3, P4 N:#, U:#, d:#, t#
(# is a number.)
LO, L1, Lz, L3, L4
CL
Possible Cause & Solution
Heater circuit failure. · Please call an LG Electronics Customer Information
Center at 1-800-243-0000 (U.S.A.) 1-
888-542-2623 (Canada).
Water temperature sensor error · Please call an LG Electronics Customer
Information Center at 1-800-243-0000
(U.S.A.) 1-
888-542-2623 (Canada).
Wash motor error · Please call an LG Electronics Customer Information Center
at 1-800-243-0000 (U.S.A.) 1-
888-542-2623 (Canada).
Vario motor error · Please call an LG Electronics Customer Information Center
at 1-800-243-0000 (U.S.A.) 1-
888-542-2623 (Canada).
The Download Cycle is selected. · This is not an error code. This code
indicates the current Download Cycle.
Test mode is selected. · This is not an error code. This code is used when
testing the dishwasher. Power the unit off
and on and the code will disappear.
Rinse aid level setting mode is selected. · This is not an error code. This
code indicates the current rinse aid level. For more
information, refer to the Adding Cleaning Products section.
Control Lock is activated. · This is not an error code. This code indicates
that the control lock is activated. Press and
hold Half Load and Energy Saver simultaneously for three seconds.
Operation
Problem
Possible Cause & Solution
Dishwasher will not operate.
Start button is not pressed. · Press the Start button.
Door is not completely closed. · Make sure that the door is completely closed and latched.
Power supply or power supply line is not connected. · Connect the power supply or power supply line properly.
Fuse is blown or circuit breaker tripped. · Replace the fuse or reset the circuit breaker.
Control Lock is activated. · Deactivate Control Lock.
Dishwasher operates too long.
Dishwasher is connected to cold water.
· Check the water supply connection or water heater setting. (Heating cold
water takes longer.)
Water remains in tub Drain hose is kinked or clogged.
after completion of cycle.
· Adjust hose or clear blockage.
ENGLISH
TROUBLESHOOTING 47
Problem
Possible Cause & Solution
Noise
Some level of noise is normal during operation. · Detergent cover opening. · Drain pump at the beginning of drain cycle.
The dishwasher is not level. · Adjust leveling feet.
Nozzle arm knocking against dishes. · Reposition the dishes.
Lights do not illuminate.
Power is not connected. · Connect power supply.
Spray arms do not rotate smoothly.
Holes of spray arms are blocked by food particles. · Clean the holes of spray arms.
Upper rack is crooked.
Rack is poorly adjusted. · See the Height Adjustable Upper Rack section.
Dishwasher continuously chimes when the door is opened, during or right after a cycle has completed.
This is a safety measure. Contact with escaping steam or the hot contents of
the dishwasher could result in injury.
· Close the door until the dishwasher and dishes have cooled down. The chiming
will stop if the door is closed or the interior temperature has cooled.
Door does not close completely. (For models with cutlery rack)
Cutlery rack is not properly loaded. · Push the door handle to close the door properly until it clicks.
Dishwasher chimes if panel is touched during operation.
Bumping into or touching the control panel during operation may result in a
disabled button sound. Only the Power, Start, and Control Lock buttons are
enabled during operation to prevent cycle settings from being changed
inadvertently.
· Button sounds can be turned off by pressing and holding Half Load for three
seconds.
· The end of cycle chime and safety alert sounds will still sound.
Dishwasher did not finish cycle.
Door was opened during cycle.
· If the door is opened during a cycle, the Start key must be pressed within 4
minutes or the machine turns off and all settings are lost.
Leaking in front of appliance
Dishwasher not leveled properly.
· Verify the appliance is level from side to side and from front to back. See
leveling instructions in the Installation section.
Wrong detergent used.
· If excessive sudsing is causing the leak, allow the foam to subside for 24
hours then clean the inside of the tub with milk.
Performance
Problem Odor
Possible Cause & Solution
The previous cycle was stopped before completion and residual water remains in
the dishwasher.
· Turn on the power, run the Cancel cycle option to remove the residual water,
then run the Turbo cycle using detergent but with the dishwasher empty.
48 TROUBLESHOOTING
Problem
Possible Cause & Solution
Odor
There is food in the bottom of the appliance or in the filter.
· Clean the filter and the interior according to the Maintenance section of
the owner’s manual.
Unwashed dishes are left in the appliance for a long time.
· Run a cycle with one cup of white vinegar in a dishwasher safe glass or bowl
placed on the upper rack. (Vinegar is an acid, and with constant use it could
damage your appliance.)
After cleaning, the appliance smells like detergent. · This is normal.
Food soil remains on Improper cycle selection.
dishes.
· Select correct cycle based on soil level and type of dishware being washed.
Water temperature is too low. · Check water supply connection or water heater setting.
Dishwashing detergent was not used. · Use recommended detergent.
Low inlet water pressure. · Water pressure should be between 20 and 80 psi.
Water jet holes on spray arms blocked. · Clean the spray arms.
Improper loading of dishes. · Make sure dishes do not block spray arm rotation or interfere with detergent dispenser.
Filters are clogged. · Clean filters.
Cloudiness on glassware.
Combination of excessive detergent and hard water. · Use less detergent and use a rinse aid to minimize the problem.
Black or gray marks Aluminum items rubbing dishes during cycle.
on dishes.
· Reposition the dishes.
Yellow or brown film Coffee or tea stains. on inside surfaces of · Eliminate the stain by using a stain removal product. dishwasher.
Spots and filming on Low water temperature.
dishes.
· Water supply should be at least 120 °F for best wash performance.
Overloading. · Do not overload the dishwasher.
Improper loading. · See the Operation section.
Insufficient water pressure. · Water pressure should be between 20 and 80 psi.
Insufficient detergent. · Add the recommended amount of detergent. See the Operation section.
Rinse aid dispenser is empty. · Refill rinse aid dispenser.
TROUBLESHOOTING 49
ENGLISH
Problem Spots and filming on dishes.
Dishes don’t dry.
Possible Cause & Solution
Hard water buildup in the tub.
· Remove all dishes, silverware and silverware holder from dishwasher. Only
racks should remain in tub. For best results, use citric acid powder (can be
found in canning sections of most grocery stores or online). Measure 3
tablespoons (40 g) of citric acid powder. Fill main wash compartment with
measured powder. If you cannot find citric acid powder, pour approximately one
cup (200 ml – 300 ml) of white vinegar into shallow bowl and place in upper
rack. Run Machine Clean cycle. Do not use detergent.
Rinse aid dispenser empty.
· Check and refill the rinse aid dispenser if empty.
50 LIMITED WARRANTY
LIMITED WARRANTY
USA
TERMS AND CONDITIONS
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION
THAT REQUIRES YOU AND LG ELECTRONICS (“LG”) TO RESOLVE DISPUTES BY BINDING
ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION,
CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED
“PROCEDURE FOR RESOLVING DISPUTES” BELOW.
Should your LG Dishwasher (“Product”) fail due to a defect in materials or
workmanship under normal and proper use, during the warranty period set forth
below, LG will, at its option, repair or replace the Product. This limited
warranty is valid only to the original retail purchaser of the Product (“You”)
and applies only when purchased lawfully and used within the United States
including U.S. Territories.
Warranty Period One (1) year from date of original retail purchase
Two (2) years from date of original retail purchase
Ten (10) years from date of original retail purchase
Scope of Warranty
HOW SERVICE IS HANDLED
Labor / Parts
LG will also provide, free of charge, all labor and on-site service to replace the defective part.
Main control board/ Racks / Stainless Steel Door Liner / Tub
Main control board, dishwasher racks, stainless steel door liner, tub. Customer will be responsible for any labor or inhome service to replace defective parts.
Direct Drive Motor
Direct Drive motor. Customer will be responsible for any labor or in-home service to replace defective parts.
Main control board is located on the bottom right of the dishwasher when
viewed from the front.
· Replacement Products and parts are warranted for the remaining portion of
the original warranty period or ninety (90) days, whichever is greater.
· Replacement Products and parts may be new, reconditioned, refurbished, or
otherwise factory remanufactured.
· Replaced Product or part(s) will be the property of LG.
· Proof of original retail purchase specifying the Product model and date of
purchase is required to obtain warranty service under this limited warranty.
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED
IN DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY. UNDER NO
CIRCUMSTANCES SHALL LG OR ITS U.S. DISTRIBUTORS/DEALERS BE LIABLE FOR ANY
INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING,
WITHOUT LIMITATION, LOST GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE,
IMPAIRMENT OF OTHER GOODS, COST OF REMOVAL AND REINSTALLATION OF THE PRODUCT,
LOSS OF USE, OR ANY OTHER DAMAGES WHETHER BASED IN CONTRACT, TORT, OR
OTHERWISE. LG’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE
PAID BY YOU FOR THE PRODUCT.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO
THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS LIMITED
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS
THAT VARY FROM STATE TO STATE.
ENGLISH
LIMITED WARRANTY 51
THIS LIMITED WARRANTY DOES NOT COVER:
· Service trips to deliver, pick up, or install, educate how to operate,
correct wiring, or correct unauthorized repairs.
· Damage or failure of the Product to perform during power failures and
interrupted or inadequate electrical service.
· Damage or failure of the Product caused by leaky or broken water pipes,
frozen water pipes, restricted drain lines, inadequate or interrupted water
supply or inadequate supply of air.
· Damage or failure of the Product resulting from operating the Product in a
corrosive atmosphere or contrary to the Product owner’s manual.
· Damage or failure of the Product caused by accidents, pests and vermin,
lightning, wind, fire, floods, acts of nature, or any other causes beyond the
control of LG.
· Damage or failure of the Product caused by unauthorized modification or
alteration, or if the Product is used for other than the intended purpose, or
any water leakage where the Product was not properly installed.
· Damage or failure of the Product caused by incorrect electrical current,
voltage, or plumbing codes. · Damage or failure of the Product caused by
transportation, storage, and/or handling, including
scratches, dents, chips, and/or other damage to the finish of the Product,
unless such damage is reported within one (1) week of delivery. · Damage or
failure of the Product resulting from misuse, abuse, improper installation,
repair, or maintenance. Improper repair includes the use of parts not
authorized by LG. Improper installation or maintenance includes installation
or maintenance contrary to the Product owner’s manual. · Damage or failure of
the Product caused by the use of parts, components, accessories, consumable
cleaning products, or any other products or services that were not authorized
by LG. · Damage or missing items to any display or open box Product. ·
Refurbished Product or any Product sold “As Is”, “Where Is”, “With all
Faults”, or similar disclaimer. · Products with original serial numbers that
have been removed, altered, or cannot be readily determined. · Increases in
utility costs and additional utility expenses. · Any noises associated with
normal operation. · Products used for other than normal and proper household
use (e.g., commercial or industrial use) or contrary to the Product owner’s
manual. · Costs associated with removal and reinstallation of the Product for
repairs, or the removal and reinstallation of the Product if it is installed
in an inaccessible location or not installed in accordance with the Product
Owner’s manual. · Accessories, removable components, or consumable parts (e.g.
Shelves, door bins, drawers, water/air filters, racks, light bulbs, batteries,
etc., as applicable), except for internal/functional parts covered under this
limited warranty. The cost of repair or replacement under these excluded
circumstances shall be borne by You.
TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION
Call 1-800-243-0000 and select the
appropriate option from the menu.
Or visit our website at http://www.lg.com.
Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL
35813 ATTN: CIC
PROCEDURE FOR RESOLVING DISPUTES:
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS
LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING
ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION
MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING
OR PARTICIPATE IN A CLASS ACTION.
Definitions. For the purposes of this section, references to “LG” mean LG
Electronics U.S.A., Inc., its parents, subsidiaries and affiliates, and each
of their officers, directors, employees, agents, beneficiaries,
52 LIMITED WARRANTY
predecessors in interest, successors, assigns and suppliers; references to
“dispute” or “claim” shall include any dispute, claim or controversy of any
kind whatsoever (whether based in contract, tort, statute, regulation,
ordinance, fraud, misrepresentation or any other legal or equitable theory)
arising out of or relating in any way to the sale, condition or performance of
the product or this Limited Warranty.
Notice of Dispute. In the event you intend to commence an arbitration
proceeding, you must first notify LG in writing at least 30 days in advance of
initiating the arbitration by sending a letter to LG at LG Electronics, USA,
Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs,
NJ 07632. You and LG agree to engage in good faith discussions in an attempt
to amicably resolve your claim. The notice must provide your name, address,
and telephone number; identify the product that is the subject of the claim;
and describe the nature of the claim and the relief being sought. If you and
LG are unable to resolve the dispute within 30 days, either party may proceed
to file a claim for arbitration.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to
resolve the dispute during the 30 day period after sending written notice to
LG, you and LG agree to resolve any claims between us only by binding
arbitration on an individual basis, unless you opt out as provided below. Any
dispute between you and LG shall not be combined or consolidated with a
dispute involving any other person’s or entity’s product or claim. More
specifically, without limitation of the foregoing, any dispute between you and
LG shall not under any circumstances proceed as part of a class or
representative action. Instead of arbitration, either party may bring an
individual action in small claims court, but that small claims court action
may not be brought on a class or representative basis.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you
or LG must make a written demand for arbitration. The arbitration will be
administered by the American Arbitration Association (“AAA”) and will be
conducted before a single arbitrator under the AAA’s Consumer Arbitration
Rules that are in effect at the time the arbitration is initiated (referred to
as the “AAA Rules”) and under the procedures set forth in this section. The
AAA Rules are available online at www.adr.org/consumer. Send a copy of your
written demand for arbitration, as well as a copy of this provision, to the
AAA in the manner described in the AAA Rules. You must also send a copy of
your written demand to LG at LG Electronics, USA, Inc. Attn: Legal Department-
Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632. If there is a
conflict between the AAA Rules and the rules set forth in this section, the
rules set forth in this section will govern. This arbitration provision is
governed by the Federal Arbitration Act. Judgment may be entered on the
arbitrator’s award in any court of competent jurisdiction. All issues are for
the arbitrator to decide, except that issues relating to the scope and
enforceability of the arbitration provision and to the arbitrability of the
dispute are for the court to decide. The arbitrator is bound by the terms of
this provision.
Governing Law. The law of the state of your residence shall govern this
Limited Warranty and any disputes between us except to the extent that such
law is preempted by or inconsistent with applicable federal law.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon
receipt of your written demand for arbitration, LG will promptly pay all
arbitration filing fees to the AAA unless you seek more than $25,000 in
damages, in which case the payment of these fees will be governed by the AAA
Rules. Except as otherwise provided for herein, LG will pay all AAA filing,
administration and arbitrator fees for any arbitration initiated in accordance
with the AAA Rules and this arbitration provision. If you prevail in the
arbitration, LG will pay your attorneys’ fees and expenses as long as they are
reasonable, by considering factors including, but not limited to, the purchase
amount and claim amount. Notwithstanding the foregoing, if applicable law
allows for an award of reasonable attorneys’ fees and expenses, an arbitrator
can award them to the same extent that a court would. If the arbitrator finds
either the substance of your claim or the relief sought in the demand is
frivolous or brought for an improper purpose (as measured by the standards set
forth in Federal Rule of Civil Procedure 11(b)), then the payment of all
arbitration fees will be governed by the AAA Rules. In such a situation, you
agree to reimburse LG for all monies previously disbursed by it that are
otherwise your obligation to pay under the AAA Rules. Except as otherwise
provided for, LG waives any rights it may have to seek attorneys’ fees and
expenses from you if LG prevails in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may choose to
have the arbitration conducted solely on the basis of (1) documents submitted
to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person
hearing as established by the AAA Rules. If your claim exceeds $25,000, the
right to a hearing will be determined by the AAA Rules. Any in-person
arbitration hearings will be held at a location within the federal judicial
district in which you reside unless we both agree to another location or we
agree to a telephonic arbitration.
ENGLISH
LIMITED WARRANTY 53
Opt Out. You may opt out of this dispute resolution procedure. If you opt out,
neither you nor LG can require the other to participate in an arbitration
proceeding. To opt out, you must send notice to LG no later than 30 calendar
days from the date of the first consumer purchaser’s purchase of the product
by either: (i) sending an e-mail to optout@lge.com, with the subject line:
“Arbitration Opt Out” or (ii) calling 1800-980-2973. You must include in the
opt out e-mail or provide by telephone: (a) your name and address; (b) the
date on which the product was purchased; (c) the product model name or model
number; and (d) the serial number (the serial number can be found (i) on the
product; or (ii) online by accessing https:// www.lg.com/us/support/repair-
service/schedule-repair-continued and clicking on “Find My Model & Serial
Number”).
You may only opt out of the dispute resolution procedure in the manner
described above (that is, by e-mail or telephone); no other form of notice
will be effective to opt out of this dispute resolution procedure. Opting out
of this dispute resolution procedure will not affect the coverage of the
Limited Warranty in any way, and you will continue to enjoy the full benefits
of the Limited Warranty. If you keep this product and do not opt out, then you
accept all terms and conditions of the arbitration provision described above.
Warranty Exceptions
Poor wash results caused by debris remaining in the filter.
Clean the filter regularly.
Poor wash results caused by improper loading or over stacking: wash arm won’t rotate or soap dispenser is held closed.
Make certain that no dishes or utensils are in the path of the spray arms. Do not place one dish on top of another.
Poor drying results caused by lack of rinse aid.
Use rinse aid or combination detergent.
Water is not supplied because the water tap is not turned on. IE error
Water is not supplied because the inlet hose is kinked. IE error
Check and turn on the water tap. Reinstall the inlet hose.
Not draining because drain hose is kinked. OE error
Reinstall the drain hose.
The knockout plug in the garbage disposal is not removed. OE error
Remove the plug on the disposal.
54 LIMITED WARRANTY
The disposal or air gap is blocked by debris. OE error
Inlet valve and drain hose connection problem caused by improper installation.
External leakage
Door movement or closing compromised by incorrect leveling.
No power due to loose connection of power supply line or electrical outlet
problem.
Pick-up, electrical wiring, plumbing. Installation
Clean the disposal or the air gap.
Reinstall the hose.
Adjust the lower front leveling feet to the required height. Reconnect the
power supply line or repair the electrical outlet. You will be charged for the
installation.
Memo 55
LG Customer Information Center
For inquiries or comments, visit www.lg.com or call:
1-800-243-0000 U.S.A.
1-888-542-2623 CANADA
Register your product Online!
www.lg.com
References
- LG Electronics & Home Appliances | Shop Now | LG USA
- Request Product Repair Service | LG USA Support
- Consumer & Home Electronics from LG | LG UK
- Bibliothèque d'aide LG | LG CA
- Librairie d'aide : Installation [VIDÉO] | LG CA
- Request Product Repair Service | LG USA Support
- lg.com/us/support/video-tutorials/lg-
- LG Dishwasher - Installation | LG USA Support
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