Tune v120623 Simple Energy Savings Installation Guide

June 17, 2024
Tune

Tune v120623 Simple Energy Savings

Specifications

  • Rated Voltage: 300V
  • Rated Current : 15 Amps

Product Information

The Lite Commercial product (v120623) is designed for simple energy savings in commercial installations. It is rated for up to 480V AC panels and offers optimal performance when installed correctly.

Installation Instructions

Installation Considerations

During installation, it is important to keep the device’s leads as short as possible to maximize results. If your panel does not have a straight neutral bus bar, it is recommended to install one for optimal performance.

Secondary Transformer

When installing the product, ensure you wear appropriate personal protective equipment, take necessary precautions, and turn off power. It is crucial to have the product installed by a licensed electrician in compliance with relevant electrical codes.

General Installation Instructions

For detailed installation instructions, refer to the user manual provided with the product. Follow the guided installation steps outlined in the manual for successful setup and operation.

Step-by-Step Installation Guide

  1. Step On e : Device Preparation
    Prepare the device for installation as per the manufacturer’s guidelines.

  2. Step Two: Mount Device
    Mount the device on the panel according to the recommended method for surface- mounted or flush-mounted panels.

  3. Step Three: Neutral Preparation
    Prepare the neutral connection by following the specified instructions for optimal performance.

  4. Step Four: Capture Amp Readings
    Record and verify the amp readings to ensure correct installation.

  5. Step Five: Finalize Installation
    Complete the installation process by following the remaining steps outlined in the manual.

Special Situations

Refer to the manual for guidance on handling special installation situations that may arise during the setup process.

Limited Warranty & Registration

Ensure you understand the warranty terms provided with the product and complete the registration process for warranty coverage.

(FAQ)

  • Q : What is the recommended voltage and current rating for this product?
  • A : The product is rated at 300V and 15 Amps.
  • Q : Can I install this product myself?
  • A: No, this product must be installed by a licensed electrician in compliance with relevant electrical codes.
  • Q : What should I do if my panel does not have a straight neutral bus bar?
  • A : It is recommended to install a straight neutral bus bar during installation for optimal performance.

Installation Considerations
In the best installations, the leads of the Tune® device bookend all neutral leads on the neutral bus bar. This requirement cannot be stressed enough. Surrounding all of the wires on the neutral bus bar means that the Tune® device can address heat and noise (harmonics) coming from each load. If your panel does not have a straight neutral bus bar, take the time to install one. If your neutral bus is a flat plate or a stacked neutral bus bar, take the time to add a straight neutral bus bar with insulated feet. Once installed, move all neutral leads to the new bus bar. Flat plates and stacked bus bars reduce the device’s impact.
Grouping the neutral leads
along the neutral bus bar optimizes results. The neutral bus bar has numerous wire slots for the leads that service the loads. Between the two Tune® leads, there should be no empty bus bar slots.
Secondary Transformer
In buildings where a secondary transformer feeds a sub-panel with a high impedance rating (above 4%) and the transformer is located within 10 feet of the sub-panel, device installation is not recommended. In these sub-panels, Tune® will have limited impact. If the impedance rating is below 4% or the secondary transformer is more than 10 feet from the panel, a successful installation can be made. Keeping the Tune® leads as short as possible minimizes resistance, maximizes current flow and delivers the best results.
During installation, consider that keeping the device’s leads as short as possible will maximize results. The Tune® device can be installed in any panel with a neutral bus. The Tune® device is designed to install on the neutral bus of a sub or load panel. By design, the installation panel must have a neutral bus for installation. Do not attempt to install the Tune® device in any panel that does not house a neutral bus.

WEAR APPROPRIATE PERSONAL PROTECTIVE EQUIPMENT. TAKE PRECAUTIONS. TURN OFF POWER DURING INSTALLATION.
WARNING: THIS PRODUCT MUST BE INSTALLED BY A LICENSED ELECTRICIAN. INSTALLATION SHALL BE PERFORMED IN COMPLIANCE WITH NFPA 70 (NEC) AS ALTERED BY ANY STATE, COUNTY OR CITY CODES (IF APPLICABLE). WARNING: DO NOT INSTALL THIS PRODUCT IN SERIES. THIS PRODUCT IS DESIGNED TO BE INSTALLED IN PARALLEL WITH NEUTRAL BUS BAR.

Commercial (T7)

General Installation Instructions

INSTALLING THE TUNE® DEVICE ¡EMI FACILITY FILTERS TO UL STANDARDS – APPROVED UNDER UL STANDARD 1283

  • A licensed Electrician should always install this unit
  • Be sure to follow local electric codes and safety procedures
  • An installation of the Tune® device should allow the device to form a parallel current divider on the neutral bus assembly located in an electrical box/load panel. The objective is to install the Tune® device in such a way as to expose the non-linear noise present on the neutral side of the circuit to the filter/transformer located in the Tune® device. The Tune® device’s design does not cause the fundamental frequency to flow through it when installed in a parallel circuit. The Tune® device should never be installed in series!
  • Generally, as long as the following condition is satisfied: (Amps on Tune® Leads > Amps on Neutral Main x .005) the installation will be successful. In the event that there is insufficient current present on the neutral circuit when attempting an installation, it may be necessary to “turn on” or add loads to the circuit to determine if the device is acting as a current divider after installation. Typically, if Amps on the neutral main is < 4 Amps, the installer may need to increase the neutral current. It is best, however, if these measurements are taken during the normal operating conditions of the panel as this is the environment the Tune® device will operate in most of the time.

MOUNTING THE TUNE® DEVICE

  • The TUNE® DEVICE is mounted on the outside of the load panel. (Ensure all power to the electrical box/load panel has been turned off prior to any installation.)
  • Remove or open the electrical box/load panel door.
  • Remove the panel cover from the electrical box/load panel.
  • Identify a location where a “punch out” may be placed that will allow the Tune® device to be positioned on the outside of the panel so that the leads will be as short as possible when connected to the panel.
  • Ensure the “punch out” diameter will allow the nipple on the Tune® device case to pass through the electrical box/load panel wall so the two wire leads and the nipple can be inserted into the electrical box/load panel.
  • Attach the Tune® device to the outside of the electrical box/load panel using the nipple. Feed the two Tune® device leads and the nipple through the “punch out”.
  • Using the locknut provided attach the Tune® device to the panel by sliding the locknut over the two wire leads that are now protruding through the “punch out”. Secure the Tune® device to the electrical box/load panel by tightening the locknut onto the nipple against the inside wall of the electrical box/load panel.
  • The unit has two white leads.

WIRING INSTRUCTIONS

  • Install the end of the coiled lead into the neutral main lug (or the open slot closest to this lug on the neutral bus bar) by loosening the screw of the neutral main lug, inserting the stripped end of the coiled lead into the neutral main lug, and properly re-tightening the neutral main lug screw. Ensure proper contact. (If unable to use the neutral main lug, use a wire position on the neutral bus bar next to where the neutral main lug is located.)
  • Install the straight lead into the Neutral bus bar by loosening a lug screw in an open position (surrounding the neutral leads on the bus bar between the 2 Tune® device leads) on the neutral bus bar, inserting the stripped end of the straight lead into the open position on the neutral bus bar, and appropriately tightening the screw. Ensure proper contact.
  • It is extremely important to minimize the resistance of the device as it acts as a current divider. Please trim the leads as short as possible. PLEASE NOTE: for better performance, have the electrician move the neutral wires as closely together as possible on the neutral bus bar(s) and surround them with the Tune® device leads. Use a measuring device to read AMPS on the neutral main going to the panel from the street. Take a reading of the AMPS flowing through the Tune® device. If an increase in the current reading is needed, additional loads can be turned on to increase the readings. The objective is to see at least 4.0 milliamps of current flowing through the Tune® device per amp of current flowing through the neutral main. For example, if the meter being used measures out to 2 decimal points, a reading of 10 amps on the neutral main wire near the lug should result in a reading at or above .05 on the meter ie: 10 amps on the meter at the neutral main = 10 X .005 = .05 on the Tune® device leads MINIMUM more current flowing through the Tune® device is better).
  • Complete the installation by replacing the electrical box/load panel cover and door.
  • Restore power to the electrical box/load panel.

For additional information, contact your sales representative or email us at install@energybytune.com

Step One

Mount Device

Option One Outside Panel

FOR SURFACE MOUNTED PANELS ONLY

YOU WILL NEED

  • 1/2” Drill Bit (if no cabinet knockouts

INSTRUCTIONS

  1. Record the device’s serial number on the registration card located on the inside back cover of this booklet.
  2. Remove the panel cover
  3. Take a photo of the open panel
  4. Use the prefabricated knockout hole or drill a 1/2” hole in the side wall of the panel – as close the neutral bus as possible
  5. Feed the device’s leads through the hole to the inside of the panel and secure the device using the included 1⁄2” locknut.

WEAR APPROPRIATE PERSONAL PROTECTIVE EQUIPMENT. TAKE PRECAUTIONS. TURN OFF POWER DURING INSTALLATION.

Best Practice Always place the Tune® device as close as possible to the neutral bus
Keeping the device leads as short as possible minimizes resistance, maximizes current flow and delivers the best results

Tune-v120623-Simple-Energy-Savings-fig-2

Option Two Adjacent to Panel

FOR FLUSH MOUNTED PANELS

YOU WILL NEED

  • 4” Square Junction Box
  • 1/2“ FMC (Flexible Metal Conduit)
  • 12 THHN Wire

  • 1/2” Drill Bit (if no cabinet knockouts

INSTRUCTIONS

  1. Record the device’s serial number on the registration card located on the inside back cover of this booklet.
  2. Remove the panel cover
  3. Take a photo of the open panel
  4. Because flush mount panels have studs on both sides, you will place the device above or below the panel
  5. Use the prefabricated knockout hole or drill a 1/2” hole in the roof (or floor) of the panel – as close to the neutral bus as possible
  6. Determine the position for mounting a 4“ square junction box on the wall and drill a 1/2” hole
  7. Using fish tape, feed 1/2” FMC (flexible metal conduit) and connector – connecting the junction box to the panel
  8. Secure conduit to panel and junction box
  9. Use the prefabricated knockout hole or drill a 1/2” hole in the junction box for the Tune® device
  10. Feed the device’s leads through the hole to the inside of the junction box and secure the device using the included 1⁄2” locknut.
  11. Route the appropriate colour #12 THHN conductors (white or grey depending on existing wires) through the flexible conduit. Leave enough wire to reach the neutral bus in the panel.
  12. Splice the device leads with the THHN.

Step Two
Neutral Preparation

Tune-v120623-Simple-Energy-Savings-fig-2

Straight

Neutral Bus
OPTIMAL INSTALLATION
YOU WILL NEED

  • Screwdriver

INSTRUCTIONS

  1. Leave top neutral lead slot open for the first device lead ( )
  2. Ensure all neutral leads are inserted into consecutive slots – leaving no empty slots between leads.
  3. Leave the slot following the neutral leads empty for the second device lead ( )

Horseshoe
Neutral Bus

YOU WILL NEED

  • Screwdriver

INSTRUCTIONS

  1. Leave top neutral lead slot open for the first device lead ( )
  2. Move all neutral leads to one bar (left or right)
  3. Ensure all neutral leads are inserted into consecutive slots – leaving no empty slots between leads.
  4. Leave the slot following the neutral leads empty for the second device lead ( )

Rectangle
Neutral Bus
YOU WILL NEED

  • Screwdriver

INSTRUCTIONS

  1. Leave the top neutral lead slot open for the first device lead (
  2. Move all neutral leads to one bar (left or right)
  3. Ensure all neutral leads are inserted into consecutive slots – leaving no empty slots between leads.
  4. Leave the slot following the neutral leads empty for the second device lead ( )

WEAR APPROPRIATE PERSONAL PROTECTIVE EQUIPMENT. TAKE PRECAUTIONS. TURN OFF POWER DURING INSTALLATION

Best Practice

Connect the device to a straight neutral bus bar for best result s

Tune-v120623-Simple-Energy-Savings-fig-4

Flat Plate
Neutral Bus

YOU WILL NEED

  • Screwdriver
  • Insulated straight bus bar
  • Wire equivalent in gauge to the neutral main

INSTRUCTIONS

  1. Secure a new insulated straight neutral bus bar to the panel
  2. Connect the new neutral bus bar to the flat plate bus using a wire with a gauge equivalent to that of the neutral main.
  3. Leave the first neutral lead slot open for the first device lead ( )
  4. Move all neutral leads to the new bus bar using consecutive slots
  5. Leave the slot following the neutral leads empty for the second device lead ( )

Stacked
Neutral Bus

YOU WILL NEED

  • Screwdriver
  • Insulated straight bus bar
  • Wire equivalent in gauge to the neutral main

INSTRUCTIONS

  1. Secure a new insulated straight neutral bus bar to the panel
  2. Connect the new neutral bus bar to the stacked neutral bus using a wire with a gauge equivalent to that of the neutral main.
  3. Leave the first neutral lead slot open for the first device lead ( )
  4. Move all neutral leads to the new bus bar using consecutive slots
  5. Leave the slot following the neutral leads empty for the second device lead ( )

None
No Neutral Bus

DO NOT INSTALL THE TUNE® DEVICE IN ANY PANEL WITHOUT A In 3-phase 3 wire panels you
will not find a neutral bus and will not be able to install a Tune® device. However, Tune® can be installed in 3-phase 4-wire panels that house a neutral bus.NEUTRAL BUS

Step Three
Connect Tune® Lead Wires

A successful installation requires the leads of the Tune® device to bookend the neutral wires on the bus bar. The best installations leave no empty slots between the two device leads

Tune-v12062- Simple-Energy-Savings-fig-3

  1. Connect the coiled lead wire at the first open slot on the neutral bus bar – generally at the top. Trim lead as short as possible.
  2. Connect the straight lead wire to the slot immediately following the last neutral lead. Trim lead as short as possible.
  3. Ensure lead wires are not touching other wires or touching the panel.
  4. Turn power on

The device can be rotated to mount on the side of the panel closest to the neutral bus bar.

Step Four
Capture Amp Readings

Successful installation is confirmed when the amp readings on the Tune® device leads are at least .005 that of the reading of the neutral main

Tune-v120623-Simple-Energy-Savings-fig-6

Step Five
Finalize Installation

You’re almost done. Just a few final tasks to complete your installation.
INSTRUCTIONS

  1. Ensure all connections inside the panel are tight
  2. Before replacing the panel cover – make sure you have recorded:
    • The device’s serial number
    • The amp readings for the:
    • Neutral main
    • Tune®’s coiled lead wire
    • Tune®’s straight lead wire
    • Photo of the final installation
  3. Replace and secure the panel cover
  4. Complete the registration card on the inside back cover of this booklet

Special Situations

Daisy Chain Cabinets

While not ideal due to the length of the device leads, it is possible to use one Tune® device for a daisy chain pair of cabinets. As with all installations, the device leads must bookend all neutral wires. Amp measurements should be made as outlined on page 9 of this booklet

Pro Tip

Keep the Tune® lead wires as short as possible. The most successful Tune® installations only use as much lead wire as necessary. Avoid wrapping unnecessary lengths of lead wire during your installation; you’ll experience significantly better results

Lite CommercialInstructions


Step One
Device Preparation

Tune-v120623-Simple-Energy-Savings-fig-10

Attach Lead Wires
Tune® Lite Commercial

INSTRUCTIONS

  1. Insert straight lead wire into port one (1) as identified above.
  2. Insert straight lead wire into port three (3) as identified above. This lead wire should always be placed closest to the incoming neutral (neutral lug).

Port two (2) is not used for standard installations but is valuable for special situations like split neutral installs. See page 23 for a split- neutral installation

WEAR APPROPRIATE PERSONAL PROTECTIVE EQUIPMENT. TAKE PRECAUTIONS. TURN OFF POWER DURING INSTALLATION.

Step Two Mount Device

Option One
Outside Panel
FOR SURFACE MOUNTED PANELS ONLY

YOU WILL NEED

  • 1/2” Drill Bit (if no cabinet knockouts)

INSTRUCTIONS

  1. Record the device’s serial number on the registration card located on the inside back cover of this booklet.
  2. Remove the panel cover
  3. Take a photo of the open panel
  4. Use the prefabricated knockout hole or drill a 1/2” hole in the side wall of the panel – as close to the neutral bus as possible
  5. Feed the device’s leads through the hole to the inside of the panel and secure the device using the included 1⁄2” locknut

WEAR APPROPRIATE PERSONAL PROTECTIVE EQUIPMENT. TAKE PRECAUTIONS. TURN OFF POWER

Best Practice Always place the Tune® device as close as possible to the neutral bus
Keeping the device leads as short as possible minimizes resistance, maximizes current flow and delivers the best results during installation.

Option Two
Adjacent to Panel

F OR FLUSH MOUNTED PANELS

YOU WILL NEED

  • 4” Square Junction Box
  • 1/2“ FMC (Flexible Metal Conduit)
  • 12 THHN Wire

  • 1/2” Drill Bit (if no cabinet knockouts

INSTRUCTIONS

  1. Record the device’s serial number on the registration card located on the inside back cover of this booklet.
  2. Remove the panel cover
  3. Take a photo of the open panel
  4. Because flush mount panels have studs on both sides, you will place the device above or below the panel
  5. Use the prefabricated knockout hole or drill a 1/2” hole in the roof (or floor) of the panel – as close to the neutral bus as possible
  6. Determine the position for mounting a 4“ square junction box on the wall and drill a 1/2” hole
  7. Using fish tape, feed 1/2” FMC (flexible metal conduit) and connector – connecting the junction box to the panel
  8. Secure conduit to panel and junction box
  9. Use the prefabricated knockout hole or drill a 1/2” hole in the junction box for the Tune® device
  10. Feed the device’s leads through the hole to the inside of the junction box and secure the device using the included 1⁄2” locknut.
  11. Route the appropriate colour #12 THHN conductors (white or grey depending on existing wires) through the flexible conduit. Leave enough wire to reach neutral bus in the panel.
  12. Splice the device leads with the THHN

Step Three

Neutral Preparation

Tune-v120623-Simple-Energy-Savings-fig-13

Straight
Neutral Bus
OPTIMAL INSTALLATION
YOU WILL NEED

  • Screwdriver

INSTRUCTIONS

  1.  Leave top neutral lead slot open for the first device lead ( )
  2. Ensure all neutral leads are inserted into consecutive slots – leaving no empty slots between leads.
  3. Leave the slot following the neutral leads empty for the second device lead ( )

Horseshoe
Neutral Bus
YOU WILL NEED

  • Screwdriver

INSTRUCTIONS

  1. Leave top neutral lead slot open for the first device lead ( )
  2. Move all neutral leads to one bar (left or right)
  3. Ensure all neutral leads are inserted into consecutive slots – leaving no empty slots between leads.
  4. Leave the slot following the neutral leads empty for the second device lead ( )

Rectangle
Neutral Bus
YOU WILL NEED

  • Screwdriver

INSTRUCTIONS

  1. Leave top neutral lead slot open for the first device lead ( )
  2. Move all neutral leads to one bar (left or right)
  3. Ensure all neutral leads are inserted into consecutive slots – leaving no empty slots between leads.
  4. Leave the slot following the neutral leads empty for the second device lead ( )

WEAR APPROPRIATE PERSONAL PROTECTIVE EQUIPMENT. TAKE PRECAUTIONS. TURN OFF POWER DURING INSTALLATION.

Best Practice
Connect the device to a straight neutral bus bar for best results

Tune-v120623-Simple-Energy-Savings-fig-14

Flat Plate
Neutral Bus
YOU WILL NEED

  • Screwdriver
  • Insulated straight bus bar
  • Wire equivalent in gauge to the neutral main

INSTRUCTIONS

  1. Secure a new insulated straight neutral bus bar to the panel
  2. Connect the new neutral bus bar to the flat plate bus using a wire with a gauge equivalent to that of the neutral main.
  3. Leave the first neutral lead slot open for the first device lead ( )
  4. Move all neutral leads to the new bus bar using consecutive slots
  5. Leave the slot following the neutral leads empty for the second device lead ( )

Stacked
Neutral Bus
YOU WILL NEED

  • Screwdriver
  • Insulated straight bus bar
  • Wire equivalent in gauge to the neutral main

INSTRUCTIONS

  1. Secure a new insulated straight neutral bus bar to the panel
  2. Connect the new neutral bus bar to the stacked neutral bus using a wire with a gauge equivalent to that of the neutral main.
  3. Leave the first neutral lead slot open for the first device lead ( )
  4. Move all neutral leads to the new bus bar using consecutive slots
  5. Leave the slot following the neutral leads empty for the second device lead ( )

Step Four
Connect Tune® Lead Wires

A successful installation requires the leads of the Tune® device to bookend the neutral wires on the bus bar. The best installations leave no empty slots between the two device leads. For Split Neutral installations see special instructions on page 23

Tune-v120623-Simple-Energy-Savings-fig-15

Step Five
Capture Amp Readings

Successful installation is confirmed when the amp readings on the Tune® device leads are at least .005 that of the amp reading of the neutral main

Tune-v120623-Simple-Energy-Savings-fig-16

Step Six
Finalize Installation

You’re almost done. Just a few final tasks to

complete your installation.

INSTRUCTIONS

  1. Ensure all connections inside the panel are tight
  2. Before replacing the panel cover – make sure you have recorded:
    • The device’s serial number
    • The amp readings for the:
    • Neutral main
    • Device lead from port one (1)
    • Device lead from port three (3)
    • Photo of the final installation
  3. Replace and secure the panel cover
  4. Complete the registration card on the inside back cover of this booklet

Special Situations

Daisy Chain Cabinets

While not ideal due to the length of the device leads, it is possible to use one Tune® device for a daisy chain pair of cabinets. As with all installations, the device leads must bookend all neutral wires. Amp measurements should be made as outlined on page 9 of this booklet

Special Situations
Split Neutral Installations

While straight, horseshoe or rectangular bus bars allow for the ideal Tune® installation, a successful installation can be made on a split neutral bus bar using the following instructions.

Tune-v120623-Simple-Energy-Savings-fig-19

  1. Connect the lead from port three (3), at the slot on the neutral bus bar closest to the copper connector at the incoming neutral lug. Trim lead as short as possible
  2. Connect the lead from port one (1) to the bottom of the bar furthest from the Tune® device. Trim lead as short as possible
  3. Insert an additional wire into port two (2). This should be done with wire having an AWG equal to or great than the Tune® lead wire. Connect this lead wire to the top slot on the bar closet to the Tune® device. Trim lead as short as possible.
  4. Ensure lead wires are not touching other wires or touching the panel.
  5. Turn power on

Warranty

Tune® Device Limited Warranty

THIS LIMITED WARRANTY CONTAINS IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU

  1. WHAT THIS LIMITED WARRANTY COVERS; PERIOD OF COVERAGE
    Tune® LLC, 5211 Village Parkway, Suite 101, Rogers, Arkansas USA (“Tune®”), warrants to the owner of the enclosed Tune®-branded product contained in this box (“Product”) will be free from defects in materials and workmanship for a period of three (3) years from the date of delivery following the original retail purchase (the “Warranty Period”). If the Product fails to conform to this Limited Warranty during the Warranty Period, Tune® will, at its sole discretion, either (a) repair or replace any defective Product or component; or (b) accept the return of the Product and refund the money actually paid by the original purchaser for the Product. Repair or replacement may be made with a new or refurbished product or components, at Tune®’s sole discretion. If the Product or a component incorporated within it is no longer available, Tune® may, at Tune®’s sole discretion, replace the Product with a similar product of similar function. This is your sole and exclusive remedy for breach of this Limited Warranty. Any Product that has either been repaired or replaced under this Limited Warranty will be covered by the terms of this Limited Warranty for the longer of (a) ninety (90) days from the date of delivery of the repaired Product or replacement Product, or (b) the remaining Warranty Period. This Limited Warranty is transferable from the original purchaser to subsequent owners, but the Warranty Period will not be extended in duration or expanded in coverage for any such transfer.

  2. TOTAL SATISFACTION RETURN POLICY
    If you are the original purchaser of the Product and you are not satisfied with this Product for any reason, you may return it in its original condition and packaging within thirty (30) days of the original purchase and receive a full refund.

  3. WARRANTY CONDITIONS; HOW TO GET SERVICE IF YOU WANT TO CLAIM UNDER THIS LIMITED WARRANTY
    Before making a claim under this Limited Warranty, the owner of the Product must (a) contact Tune® during the Warranty Period to provide notice of your warranty claim and describe the alleged failure, and (b) comply with Tune® (or its authorized dealers) return shipping instructions. Tune® will have no warranty obligations with respect to a returned Product if it determines, in its reasonable discretion after examination of the returned Product, that the Product is an Ineligible Product (defined below). Tune® will bear all costs of return shipping to owner and will reimburse any shipping costs incurred by the owner, except with respect to any Ineligible Product, for which the owner will bear all shipping costs.

  4. WHAT THIS LIMITED WARRANTY DOES NOT COVER
    This Limited Warranty does not cover the following (collectively “Ineligible Products”): (i) Products marked as “sample” or “Not for Sale”, or sold “AS IS”; (ii) Products that have been subject to: (a) modifications, alterations, tampering, or improper maintenance or repairs; (b) handling, storage, installation, testing, or use not in accordance with any User’s Guide, Placement Guidelines, or other instructions provided by Tune®; (c) abuse or misuse of the Product; (d) Acts of God, including but not limited to lightning, flood, tornado, earthquake, or hurricane; or (iii) any non-Tune® branded hardware products, even if packaged or sold with Tune® hardware. Tune® recommends that you use only authorized service providers for maintenance or repair. Unauthorized use of the Product can impair the Product’s performance and may invalidate this Limited Warranty.

  5. DISCLAIMER OF WARRANTIES
    EXCEPT AS STATED ABOVE IN THIS LIMITED WARRANTY, AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TUNE® DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES AND CONDITIONS WITH RESPECT TO THE PRODUCT, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TUNE® ALSO LIMITS THE DURATION OF ANY APPLICABLE IMPLIED WARRANTIES OR CONDITIONS TO THE DURATION OF THIS LIMITED WARRANTY.

  6. LIMITATION OF DAMAGES
    IN ADDITION TO THE ABOVE WARRANTY DISCLAIMERS, IN NO EVENT WILL TUNE® BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, OR SPECIAL DAMAGES, INCLUDING ANY DAMAGES FOR LOST PROFITS, ARISING FROM OR RELATING TO THIS LIMITED WARRANTY OR THE PRODUCT, AND TUNE®’S TOTAL CUMULATIVE LIABILITY ARISING FROM OR RELATED TO THIS LIMITED WARRANTY OR THE PRODUCT WILL NOT EXCEED THE AMOUNT ACTUALLY PAID FOR THE PRODUCT BY THE ORIGINAL PURCHASER.

  7. LIMITATION OF LIABILITY
    THE TUNE® ONLINE SERVICES (“SERVICES”) PROVIDE YOU INFORMATION (“PRODUCT INFORMATION”) REGARDING YOUR TUNE® PRODUCTS OR OTHER PERIPHERALS CONNECTED TO YOUR PRODUCTS (“PRODUCT PERIPHERALS”). THE TYPE OF PRODUCT PERIPHERALS THAT MAY BE CONNECTED TO YOUR PRODUCT MAY CHANGE FROM TIME TO TIME. WITHOUT LIMITING THE GENERALITY OF THE DISCLAIMERS ABOVE, ALL PRODUCT INFORMATION IS PROVIDED FOR YOUR CONVENIENCE, “AS IS”, AND “AS AVAILABLE”. TUNE® DOES NOT REPRESENT, WARRANT, OR GUARANTEE THAT PRODUCT INFORMATION WILL BE AVAILABLE, ACCURATE, OR RELIABLE OR THAT PRODUCT INFORMATION OR USE OF THE SERVICES OR PRODUCT WILL PROVIDE SAFETY. YOU USE ALL PRODUCT INFORMATION, THE SERVICES, AND THE PRODUCT AT YOUR OWN DISCRETION AND RISK. YOU WILL BE SOLELY RESPONSIBLE FOR (AND TUNE® DISCLAIMS) ANY AND ALL LOSS, LIABILITY, OR DAMAGES, INCLUDING TO YOUR WIRING, FIXTURES, ELECTRICITY, STRUCTURE, PRODUCT, PRODUCT PERIPHERALS, AND ALL OTHER ITEMS, RESULTING FROM YOUR USE OF THE PRODUCT INFORMATION, SERVICES, OR PRODUCT. PRODUCT INFORMATION PROVIDED BY THE SERVICES IS NOT INTENDED AS A SUBSTITUTE FOR DIRECT MEANS OF OBTAINING THE INFORMATION. FOR EXAMPLE, A NOTIFICATION PROVIDED THROUGH THE SERVICE IS NOT INTENDED AS A SUBSTITUTE FOR AUDIBLE AND VISIBLE INDICATIONS ON THE PRODUCT, NOR FOR A THIRD PARTY MONITORING SERVICE THAT MONITORS ALARM STATE.

  8. YOUR RIGHTS AND THIS LIMITED WARRANTY
    This Limited Warranty gives you specific legal rights. You may also have other legal rights that vary by state, province, or jurisdiction. Likewise, some of the limitations in this Limited Warranty may not apply in certain states, provinces or jurisdictions. The terms of this Limited Warranty will apply to the extent permitted by applicable law. For a full description of your legal rights you should refer to the laws applicable in your jurisdiction and you may wish to contact a relevant consumer advisory service.

Tune® Device Registration
Pre and post Installation photos and the information below confirm proper installation for warranty purposes. Scan and email this information to your Authorized Tune® Dealer or install@energybytune.com. A registration card must be completed for each installation location.

Have questions or comments?

References

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