EAST OAK MN11BN2 11000 BTU Tabletop Patio Heater Owner’s Manual
- June 17, 2024
- EAST OAK
Table of Contents
- EAST OAK MN11BN2 11000 BTU Tabletop Patio Heater
- Product Information
- IMPORTANT INFORMATION
- SAFETY INFORMATION
- PACKAGE CONTENTS
- PARTS LIST
- ASSEMBLY INSTRUCTIONS
- OPERATION INSTRUCTIONS
- CARE AND MAINTENANCE
- Storage
- TROUBLESHOOTING
- FEATURES
- WARRANTY POLICY
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
EAST OAK MN11BN2 11000 BTU Tabletop Patio Heater
Specifications
- Model: MN11BN2 MN11BK2 MN11GN2
- BTU: 11000
Product Information
- The Tabletop Patio Heater is a compact and portable heater designed for outdoor use. It provides 11000 BTUs of heat, making it perfect for keeping you warm on chilly evenings.
- The heater comes with a base, cylinder housing, post with burner assembly, emitter screen, wire guard, large reflector, and small reflector.
- It also includes necessary screws, studs, washers, cap nuts, a battery, and a Philips screwdriver.
Safety Information
It is important to follow safety guidelines when using the Tabletop Patio Heater to ensure your safety and the safety of others.
- DANGER: This indicates an imminently hazardous situation that, if not avoided, can result in death or serious injury.
- WARNING: This indicates an imminently hazardous situation that, if not avoided, can result in death or serious injury.
- CAUTION: This indicates an imminently hazardous situation that, if not avoided, may result in minor or moderate personal injury, or property damage.
- Do not store or use gasoline or other flammable vapors and liquids near the heater. Only use the heater outdoors to prevent carbon monoxide buildup.
- If you have any concerns or questions about safety, please contact customer service.
Package Contents
Part | Description | Quantity |
---|---|---|
1 | Base | 1 |
2 | Cylinder Housing | 1 |
3 | Post with Burner Assembly | 1 |
4 | Emitter Screen | 1 |
5 | Wire Guard | 1 |
6 | Large Reflector | 1 |
7 | Small Reflector | 1 |
Assembly Instructions
- Insert the cylinder housing into the tabs on the base, making sure the screw holes of the cylinder housing match the holes of the base. Use 4pcs ST.4.2×9.5 screws and tighten.
- Insert the burner assembly into the top of the cylinder housing, making sure the control knob and front door are facing the same way. Use 4pcs ST 4.2×9.5 screws and tighten.
- Attach 3pcs studs to the top of the emitter screen.
- Attach the emitter screen, which has studs installed in the previous step, into the burner unit, making sure the holes of the two parts match each other. Use 4pcs 3/16 screws and tighten.
FAQ:
Q: Can I use this heater indoors?
- A: No, this heater is designed for outdoor use only.
Q: Can I store a propane cylinder near the heater?
- A: No, a propane cylinder not connected for use should not be stored in the vicinity of this or any other appliance.
Q: How do I claim the warranty?
- A: You can claim your 3-year warranty by visiting eastoak.com/warranty.
IMPORTANT INFORMATION
- Please check all parts and components to ensure no damage or missing items before starting the product’s construction.
- If you have any problems or discover any missing parts, please contact customer service at support@eastoak.com.
- Some parts may contain sharp edges. Wear protective gloves if necessary during assembly.
- When using power tools, please adjust the gear to the minimum. Otherwise, it will cause damage to the parts.
- Assemble on a soft surface such as a drop sheet or rug to avoid scratching.
SAFETY INFORMATION
- Please read and understand this entire manual before attempting to assemble, operate, or install the product.
- This manual contains important information about the assembly, operation, and maintenance of this patio heater. General safety information is presented in these first few pages and is also located throughout the manual.
- Keep this manual for future reference and to educate new users of this product. This manual should be read in conjunction with the labeling on the product.
- Safety precautions are essential when any mechanical or propane-fueled equipment is involved. These precautions are necessary when using, storing, and servicing.
- Using this equipment with the respect and caution demanded will reduce the possibility of personal injury or property damage.
- The following symbols shown below are used extensively throughout this manual. Always heed these precautions, as they are essential when using any mechanical or fueled equipment.
- Installation of this appliance at altitudes above 2000 ft (610 m) shall be under local codes, or in the absence of local codes, ANSI Z223.1/NFPA 54 or CSA B149.1.
DANGER
- DANGER indicates an imminently hazardous situation that, if not avoided, will result in death or serious injury.
DANGER
- Failure to comply with the precautions and instructions provided with this heater can result in death, serious bodily injury, and property loss or damage from hazards of fire, explosion, burn, asphyxiation, and/or carbon monoxide poisoning.
- Only persons who can understand and follow the instructions should use or service this heater.
FOR YOUR SAFETY
If you smell gas:
- Shut off the gas to the appliance.
- Extinguish any open flame.
- If the odor continues, keep away from the appliance and immediately call your gas supplier or fire department.
EXPLOSION – FIRE HAZARD
- Keep solid combustibles, such as building materials, paper, or cardboard, a safe distance away from the heater as recommended by the instructions.
- Provide adequate clearances around air openings in the combustion chamber.
- Never use the heater in spaces that do or may contain volatile or airborne combustibles, or products such as gasoline, solvents, paint thinner, dust particles, or unknown chemicals.
- During operation, this product can be a source of ignition. Keep the heater area clear and free from combustible materials, gasoline, paint thinner, cleaning solvents, and other flammable vapors and liquids.
- Do not use the heater in areas with high dust content. Minimum heater clearances from combustible materials: three (3) feet from the sides and two (2) feet from the top.
- Never store propane near high heat, open flames, pilot lights, direct sunlight, other ignition sources, or where temperatures exceed 120 degrees F (49°C).
- Propane vapors are heavier than air and can accumulate in low places. If you smell gas, leave the area immediately.
- Never install or remove the propane cylinder while the heater is lighted, near the flame, pilot lights, or other ignition sources, or while the heater is hot to the touch.
- This heater is red hot during use and can ignite flammables too close to the burner. Keep flammables at least 3 feet from the sides and 2 feet from the top. Keep gasoline and other flammable liquids and vapors well away from the heater.
- Store the propane cylinder outdoors in a well-ventilated space out of reach of children. Never store the propane cylinder in an enclosed area (house, garage, etc.). If the heater is to be stored indoors, disconnect the propane cylinder for indoor storage.
CARBON MONOXIDE HAZARD
- This heater is a combustion appliance. All combustion appliances produce carbon monoxide (CO) during the combustion process.
- This product is designed to produce extremely minute, non-hazardous amounts of CO if used and maintained under all warnings and instructions.
- Do not block airflow into or out of the heater.
- Carbon Monoxide (CO) poisoning produces flu-like symptoms, watery eyes, headaches, dizziness, fatigue, and possibly death.
- You can’t see it and you can’t smell it.
- It’s an invisible killer. If these symptoms are present during the operation of this product get fresh air immediately!
- For outdoor use only.
- Never use inside the house, or other unventilated or enclosed areas.
- This heater consumes air (oxygen). Do not use it in unventilated or enclosed areas to avoid endangering your life.
WARNING
- We cannot foresee every use that may be made of our heaters.
- Check with your local fire safety authority if you have questions about heater use.
- Other standards govern the use of fuel gases and heat-producing products for specific uses.
- Your local authorities can advise you about these.
- If no local codes exist, follow the National Fuel Gas Code, ANS Z223.1. In Canada, installation must conform to local codes.
- If no local codes exist, follow the current National standards of CANADA CAN/CGA-B 149.2.
WARNING
- WARNING indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
- DO NOT store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. A propane cylinder not connected for use shall not be stored in the vicinity of this or any other appliance.
CARBON MONOXIDE HAZARD
- This appliance can produce carbon monoxide which has no odor.
- Using it in an enclosed space can kill you.
- Never use this appliance in an enclosed space such as a camper, tent, car, or home.
- Improper installation, adjustment, alteration, service, or maintenance can cause property damage, injury, or death. Read the installation, operation, and maintenance instructions thoroughly before installing or servicing this equipment.
- Certain materials or items, when stored under the heater, will be subjected to radiant heat and could be seriously damaged.
BURN HAZARD
- Never leave a heater unattended when hot or in use.
- Keep out of reach of children.
- Certain materials or items, when stored under the heater, will be subjected to radiant heat and could be seriously damaged.
SERVICE SAFETY
- Keep all connections and fittings clean. Make sure the propane cylinder valve outlet is clean.
- During set up, check all connections and fittings for leaks using soapy water.
- Never use a flame.
- Use as a heating appliance only. Never alter in any way or use with any device.
- CAUTION indicates an imminently hazardous situation which, if not avoided, may result in minor or moderate personal injury, or property damage.
- This product is fueled by propane gas. Propane gas is invisible, odorless, and flammable. An odorant is normally added to help detect leaks and can be described as a “rotten egg” smell.
- The odorant can fade over time so leaking gas is not always detectable by smell alone.
- Propane gas is heavier than air and leaking propane will sink to the lowest level possible. It can ignite by ignition sources including matches, lighters, sparks, or open flames of any kind many feet away from the original leak.
- Use only propane gas set up for vapor withdrawal.
- Store or use propane gas in compliance with local ordinances and codes or with ANS/NFPA 58. Turn off propane when not in use.
WARNING
- Alert children and adults to the hazards of high surface temperatures. Stay away from these surfaces to avoid burning skin or igniting clothing.
- Carefully supervise young children when in the vicinity of the heater.
- Do not hang clothing or any other flammable materials from the heater, or place on or near the heater.
- Replace any guard or protective device removed for servicing the appliance before placing it back in service.
- Installation and repair should be done by a qualified service person. The heater should be inspected before use and annually by a qualified service person.
- More frequent cleaning may be required as necessary.
- The control compartment, burners, and circulating air passageway of the appliance must be kept clean.
ASSEMBLY SUGGESTIONS
Estimated Assembly Time: 30 minutes
PACKAGE CONTENTS
PART | DESCRIPTION | QUANTITY |
---|---|---|
1 | Base | 1 |
2 | Cylinder Housing | 1 |
3 | Post with Burner Assembly | 1 |
4 | Emitter Screen | 1 |
5 | Wire Guard | 1 |
6 | Large Reflector | 1 |
7 | Small Reflector | 1 |
PARTS LIST
ASSEMBLY INSTRUCTIONS
- Insert the cylinder housing into the tabs on the base, and make sure the screw holes of the cylinder housing match the holes of the base. Use 4pcs ST.4.2×9.5 screws and tighten.
- Insert the burner assembly into the top of the cylinder housing, and make sure the control knob and front door are facing the same way. Using 4pcs ST 4.2×9.5 screws and tighten.
- Attached are 3 studs to the top of the emitter screen.
- Attached is the emitter screen which installs studs by the last step into the burner unit, make sure the holes of the two parts can match each other. Use 4pcs 3/16” screws and tighten.
- Attach the four legs of wire guard into the holes on the base of the emitter.
- Attach 3pcs washers to 3pcs studs which were assembled on the emitter screen by the previous step. Then install the large reflector to studs with 3pcs washers and 3pcs reflector spacers, and make all tighten.
- Attach 3pcs washers to reflector spacers which are assembled, and then attach the small reflector on 3pcs reflector spacers, then continue to attach 3 washers again on reflector spacers, using 3pcs M6 cap nut to tighten the small reflector.
- Unscrew the red knob, insert the small battery, and tighten the knob. Lift the buckle to open the door of the cylinder housing, Remove the gas regulator rubber plug, attach the propane tank to the burner assembly, and turn right to tighten it.
- Using a 20-lb propane tank for working. Move the connector of the gas hose through the holes at the bottom of the cylinder housing.
- Connect the gas regulator.
- Connect the other side of the gas hose to the propane tank.
- Make sure all connections are tightened.
ASSEMBLY INSTRUCTIONS
- The propane gas and cylinder are sold separately.
- Every part of the heater shall be secure against displacement and shall be constructed to maintain a fixed relationship between essential parts under normal and reasonable conditions of handling and usage.
- Parts not permanently secured shall be designed so they cannot be incorrectly assembled and cannot be improperly located or misaligned in removing or replacing during cleaning or other servicing.
- This product is suitable for a 1.02 lb small gas tank.
- If you need to use a 20lb large gas tank externally, you need to purchase an additional 1 lb to 20 lb converter with hose accessories.
- Disconnect the cylinder when the appliance is not used.
- Store the appliance indoors only if the cylinder is disconnected and removed from the appliance. A cylinder must be stored outdoors in a well-ventilated area out of the reach of children.
- A disconnected cylinder must have dust caps tightly installed and must not be stored in a building, garage or any other enclosed area.
- The maximum inlet gas supply pressure: 150 psi /1034 kPa.
- The minimum inlet gas supply pressure: 5 psi /35kPa.
- Manifold pressure with regulator provided: 11 inch W.C/ 2.74 kPa. The minimum hourly of 4000 Btu /1.2 kW is required input rating for an appliance for automatic operation at ratings less than full input rating.
- Use the pressure regulator supplied with the appliance.
- The installation must conform with local codes, or in the absence of local codes,with National Fuel Gas Code, ANS Z223.1/NFPA54,Natural Gas and Propane Installation Code, CSA B149.1, or Propane Storage and Handling Code, B149.2.
- Certain materials or items, when stored under the heater, will be subjected to radiant heat and could be seriously damaged.
- Use only a cylinder marked for propane. A dented, rusted or damaged propane cylinder may be hazardous and should be checked by your cylinder supplier.
- Never use a propane cylinder with a damaged valve connection.
- The propane cylinder must be constructed and marked in accordance with the specifications for propane gas cylinders of the U.S.
- Department of Transportation (DOT) or with the Standard for Cylinders, Spheres and Tubes for Transportation of Dangerous Goods and Commission, CAN/CSA-B339.
- The propane cylinder must include a listed overfilling prevention device.
- The propane cylinder must include a cylinder connection device compatible with the connection for the appliance.
- The cylinder used must include a collar to protect the cylinder valve. Never connect an unregulated propane cylinder to the heater.
WARNING
- Do not store a spare propane gas cylinder under or near this appliance;
- Never fill the cylinder beyond 80 percent full;
- Place the dust cap on the cylinder valve outlet whenever the cylinder is not in use.
- Only install the type of dust cap on the cylinder valve that is provided with the cylinder valve.
- Other type of caps or plugs may result in leakage of propane.
- The pressure regulator assembly supplied with the appliance must be used.
- Replacement pressure regulator assembly must be that specified by the appliance manufacturer.
OPERATION INSTRUCTIONS
PORTABLE HEATER LOCATION
- This portable heater is intended for outdoor use only. Always ensure that adequate fresh air ventilation is provided.
- Always maintain proper clearance to combustible materials, i.e. top 24 inches and sides 36 inches minimum.
- Never operate the heater in an explosive atmosphere like in areas where gasoline or other flammable liquids or vapors are stored.
- The heater must be fixed on a stable and strong table with a minimum height of 1300mm from the floor level.
TESTING FOR LEAKAGE
- Gas connections on this heater are leak-tested at the factory prior to shipment.
- Possible mishandling of this appliance during shipping may impair product integrity.
- Perform a complete leakage test again at the installation site following the procedure below:
- Make a soap solution of one part liquid detergent and one part water. The soap solution can be applied to hoses and connections with a spray bottle, brush or rag.
- Make sure the safety control valve is in the “OFF” position.
- Turn the cylinder valve ON and check for soap bubbles forming on and around connections and hoses. If bubbles appear, there is a leak present.
- If a leak is present, remove the gas cylinder immediately, tighten any leaking fittings, replace the gas cylinder, and recheck.
- Perodically check the whole gas system for leaks.
- Immediately check for leaks if an odor of gas is detected.
- Extinguish all open flames during testing or when an odor of gas is detected.
- Never smoke while performing the leak test.
- If you cannot stop a leak, unscrew and remove the cylinder from the heater.
- Check the heater with a full propane cylinder. DO NOT use the heater until you have performed a leak test on all the connections and verified that your unit does not leak.
- Use only manufacturer recommended replacement parts. Substitution may void the warranty.
- This appliance shall be used only in a well-ventilated space and shall not be used in a building, garage or any other enclosed area.
An appliance may be installed with shelter no more inclusive than:
- a. With walls on all sides, but with no overhead cover.
- b. Within a partial enclosure which includes an overhead cover and no more than two side walls. These side walls may be parallel, as in a breezeway, or at right angles to each other.
- c. Within a partial enclosure which includes an overhead cover and three side walls, as long as 30 percent or more of the horizontal periphery of the enclosure is permanently open.
Turning ON the Heater
- Turn on the valve on the gas supply cylinder completely.
- Press and turn on the variable control knob to ON” position.
- Press down the variable control knob and hold for 90 seconds. While holding down the variable control knob , keep the control knob depressed until the pilot flame comes on. After lighting the pilot, wait 15 seconds to heat the thermocouple, before releasing the control knob. Release the variable control knob after the pilot flame lights.
- If the pilot does not light, repeat steps 2 to 3.
- NOTE: If a new tank has just been connected, please allow at least one minute for the air in the gas pipeline to purge out through the pilot hole.
- After the flame comes on, leave the variable control knob on “ ON” for about 5 minutes, and then switch to the desired temperature.
Turning the Heater and Pilot Light OFF
- Turn control knob to “ ON”.
- Press down lightly and turn to “OFF”.
- Wait 5 minutes before relighting.
- NOTE: Improper operation, can cause injury or property damage. If pilot fails to remain lit, all valves should be closed and a waiting period of at least 5 minutes should pass before attempting to light.
- If you experience any ignition problem please consult “Troubleshooting” on.
- CAUTION: Avoid inhaling fumes emitted from the heater’s first use. Smoke and odor from the burning of oils used in manufacturing will appear.
- Both smoke and odor will dissipate after approximately 30 minutes.
- The heater should NOT produce thick black smoke.
- NOTE: The burner may be noisy when initially turned on. Turn the knob to the level of heat desired.
WARNING FOR YOUR SAFETY
- Be careful when attempting to manually ignite this heater. Holding in the control knob for more than 10 seconds before igniting the gas will cause a ball of flame upon ignition.
When Heater is ON:
- Emitter screen will become bright red due to intense heat. The color is more visible at night. Burner will display tongues of blue and yellow flame. These flames should not be yellow or produce thick black smoke, indicating an obstruction of airflow through the burners. The flame should be blue with straight yellow tops. If excessive yellow flame is detected, turn off heater and consult Troubleshooting on.
Re-lighting:
- Turn control knob to OFF.
- Repeat the “Lighting” steps on prior page.
WARNING FOR YOUR SAFETY
- Heater will be hot after use. Handle with extreme care.
Shut Down:
- Turn cylinder valve clockwise to OFF and disconnect regulator when heater is not in use.
- NOTE: After use, some discoloration of the emitter screen is normal.
Operation Checklist
- For a safe and pleasurable heating experience, perform this check before each use.
Before Operating:
- I am familiar with entire owner’s manual and understand all precautions noted.
- All components are properly assembled, intact and operable.
- No alterations have been made.
- All gas connections are secure and do not leak.
- Wind velocity is below 10 mph.
- Unit will operate at reduced efficiency below 40°F.
- Heater is outdoors (outside any enclosure).
- There is adequate fresh air ventilation.
- Heater is away from gasoline or other flammable liquids or vapors.
- Heater is away from windows, air intake openings, sprinklers and other water sources.
- Heater is at least 2 feet on top and at least 3 feet on sides from combustible materials.
- Heater is on a hard and level surface.
- There are no signs of spider or insect nests.
- All burner passages are clear.
- All air circulation passages are clear.
- Children and adults should be alerted to the hazards of high surface temperatures and should stay away to avoid burns or clothing ignition.
- Young children should be carefully supervised when they are in the area of the heater.
- Clothing or other protective material should not be hung from the heater, or placed on or near the heater.
- Any guard or other protective device removed for servicing the heater must be replaced prior to operating the heater.
- Installation and repair should be done by a qualified service person. The heater should be inspected before use and at least annually by a qualified service person.
- More frequent cleaning may be required as necessary. It is imperative that control compartment, burner and circulating air passageways of the heater be kept clean.
After Operation
- Gas control is in OFF position.
- Gas tank valve is OFF.
- Disconnect gas line.
CARE AND MAINTENANCE
WARNING FOR YOUR SAFETY
- DO NOT touch or move heater for at least 45 minutes after use.
- Reflector is hot to the touch.
- Allow reflector to cool before touching.
- To enjoy years of outstanding performance from your heater, make sure you perform the following maintenance activities half a year:
- Keep exterior surfaces clean
- Use warm soapy water for cleaning. Never use flammable or corrosive cleaning agents.
- While cleaning your unit be sure to keep the area around the burner and pilot assembly dry at all times. Do not submerge the control valve assembly. If the gas control is submerged in water, do NOT use it. It must be replaced.
- a. Keep the appliance area clear and free from combustible materials, gasoline, and other flammable vapors and liquids.
- b. Do not obstruct the flow of combustion and ventilation air.
- c. Keep the ventilation opening(s) of the cylinder enclosure free and clear from debris.
- Air flow must be unobstructed. Keep controls, burner, and circulating air passageways clean.
- Visually checking portions of the hose assembly located within the confines of the heater post. Inspect the entire hose assembly at least annually, disassembling the reflector and burner.
- Inspect the hose assembly for evidence of excessive abrasion, cuts, or wear. Suspected areas should be leak tested.
- Then assembling the reflector and burner again following with step 2 to 7.
- Signs of possible blockage include:
- Gas odor with extreme yellow tipping of flame.
- Heater does NOT reach the desired temperature.
- Heater glow is excessively uneven.
- Heater makes popping noises.
- Spiders and insects can nest in burner or orifices.
- This dangerous condition can damage the heater and render it unsafe for use.
- Clean burner holes by using a heavy-duty pipe cleaner.
- Compressed air may help clear away smaller particles.
- Carbon deposits may create a fire hazard. Clean dome and burner screen with warm soapy water if any carbon deposits develop.
- Note: In a salt-air environment (such as near an ocean), corrosion occurs more quickly than normal. Frequently check for corroded areas and repair them promptly.
- TIPS: Use high-quality automobile wax to help maintain the appearance of your heater. Apply to exterior surfaces from the pole down. Do not apply to emitter screen or domes.
Storage
Between uses:
Note: Wait until heater is cool before covering.
During periods of extended inactivity or when transporting:
- Turn Control Knob OFF.
- Disconnect propane source and move to a secure, well-ventilated location outdoors.
- Store heater upright in an area sheltered from direct contact with inclement weather (such as rain, sleet, hail, snow, dust and debris).
- If desired, cover heater to protect exterior surfaces and to help prevent build-up in air passages.
- Never leave propane cylinder exposed to direct sunlight or excessive heat.
- Note: Wait until heater is cool before covering.
Service
- Only a qualified service person should repair gas passages and associated components.
- CAUTION: Always allow heater to cool before attempting service.
TROUBLESHOOTING
PROBLEM | POSSIBLE CAUSE | CORRECTIVEA CTION |
---|---|---|
Cylinder valve is closed | Open valve | |
Blockage in orifice or pilot tube | Clean or replace orifice or pilot tube |
Pilot won’t light
Note: Heater operates at reduced efficiency below 40ºF (5ºC)
| Air in gas line| Open gas line and bleed it (pressing control knob in) for
not more than 1 – 2 minutes or until you smell gas
Low gas pressure with cylinder valve fully open| Turn cylinder valve OFF and
replace cylinder
Igniter fails| Use match to light pilot; obtain new igniter and replace
Pilot won’t stay lit| Dirt built up around pilot| Clean dirt from around
pilot
Connection between gas valve and pilot assembly is loose| Tighten connection
and perform leak check
Thermocouple is not operating correctly| Replace thermocouple
Burner won’t light| Propane cylinder is frosted over| Wait until the
propane cylinder warms up and becomes unfrosted
Blockage in orifice| Clear blockage
Control knob is not in ON position| Turn control knob to ON
**** Burner flame is low| Gas pressure is low| Turn cylinder valve OFF and
replace cylinder
Outdoor temperature is less than 40ºF and tank is less than 1/4 full| Use a
full cylinder
Control knob fully ON| Check burner and orifices for blockage
Carbon build-up
Thick black smoke
| Dirt or film on reflector and burner screen| Clean reflector and burner
screen
Blockage in burner| Remove blockage and clean burner inside and outside
FEATURES
- Utilizing exclusive temperature field reflection technology, transfer heat to effective locations.The heat output is up to 11,000 BTU with 4.5-6.5 ft heating radius.
- The barrel-shaped body of the heater provides stronger stability, and the snap-on door design makes propane installation easy.
- Pulse ignition device with high ignition efficiency.
- Triple safety protections: tipping-over protection, flame out protection and anoxic protection.
- Works with 1.02lb propane tank (not included). A 20-pound converter can also be optionally added.
WARNING
- Cancer and reproductive harm www.P65Warnings.ca.gov.
WARRANTY POLICY
- EAST OAK warrants this Patio Heater for the components, coverage, and warranty period listed in the table below under normal use and proper maintenance.
- The limited warranty is valid for the original retail purchaser from the date of initial retail purchase through the term of the limited warranty period.
- The warranty period and coverage for the replacement parts shall be as follows:
Warranty Periods and Coverage
Components | Warranty Period | Coverage |
---|---|---|
Post with Burner Assembly & Emitter Screen | **** 1 Year | **** Material and |
Manufacturing Defects
Cylinder Housing/Base/ Reflector/Wire Guard| **** 3 Years| Material and
Manufacturing Defects
Not Covered:
- UV damage: ultra-violet damage to coat.
- Normal wear and tear, cosmetic blemishes occurring as a result of use (scratches or dents etc.).
- Damage caused by misuse, accident, abuse, or improper care.
- Damage caused by acts of nature (storm damage, wind damage, etc.).
- Arbitrarily repair or modification by the customer.
- During the limited warranty period for the product, East Oak will provide parts, repair, or replace your product, at our discretion, due to any defect in materials or manufacturing defects.
- East Oak will provide replacement parts, but the customer will be responsible for installation.
Tabletop Patio Heater 11000 BTU
- support@eastoak.com
- eastoak.com
- 1-833-EAST-OAK (USA)
- Claim your 3-year warranty at eastoak.com/warranty
- Please scan the QR code to view the installation video
- Questions? Comments?
- Reach out to us for expert support!
- support@eastoak.com
- eastoak.com
- 1-833-EAST-OAK (USA)
- (1-833-327-8625) Mon-Fri 8am-8pm EST Follow eastoakliving on
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>