AROMA HOUSEWARES ARC-984SBD Rice Cooker Stainless Steel Instruction Manual

PROFESSIONAL

ARC-984SBD Rice Cooker Stainless Steel

Instruction manual
ARC-984SBD

Rice Cooker – Multicooker
Slow Cooker: Food Steamer
Questions or concerns about your Aroma product?
www.AromaCo.com/Support
1-800-276-6286

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Published By:
Aroma Housewares Co. | 6469 Flanders Drive, San Diego, CA 92121, U.S.A.
1-800-276-6286 | www.AromaCo.com
©2021 Aroma Housewares Company | All rights reserved.

IMPORTANT SAFEGUARDS

Basic safety precautions should always be followed when using electrical appliances, including the following:

1. Important: Read all instructions carefully before first use.

2. Donot touch hot surfaces. Use the handles or knobs.

3. Use only ona level, dry and heatresistant surface.

4. To protect against fire, electric shock and injury to persons, do not immerse cord, plug or the appliance in water or any other liquid. See instructions for cleaning.

5. Close supervision is necessary when the appliance is used by or near children.

6. Unplug from outlet when not in use and before cleaning. Allow unit to cool before putting on or taking off parts and before cleaning the appliance.

7. Donot operate any appliance with a damaged cord or plug or after the appliance malfunctions or has been damaged in any manner.
   Contact Aroma® customer service for examination, repair or adjustment.

8. The use of accessory attachments not recommended by Aroma® Housewares may result in fire, electrical shock or injury.

9. Donot use outdoors.

10. Do not let cord touch hot surfaces or hang over the edge of a counter or table.

11. Do not place on or near a hot gas or electric burner or in a heated oven.

12. Do not use the appliance for anything other than its intended use.

13. Extreme caution must be used when moving the appliance containing rice, hot oil or other liquids.

14. Do not touch, cover or obstruct the steam vent on the top of the cooker as it is extremely hot and may cause scalding.

15. Use only with a 120V AC power outlet.

16. Always unplug from the plug gripping area. Never pull on the cord.

17. The cooker should be operated on a separate electrical circuit from other operating appliances. If the electrical circuit is overloaded with other appliances, the appliance may not operate properly.

18. Always make sure the outside of the inner pot is dry prior to use. If the inner pot is returned to the cooker when wet, it may damage or cause the product to malfunction.

19. Use extreme caution when opening the lid during or after cooking. Hot steam will escape and may cause scalding.

20. Rice should not be left in the inner pot with the Keep Warm function on for more than 12 hours.

21. To prevent damage or deformation, do not use the inner pot on a stovetop or burner.

22. To disconnect, turn any control to OFF, then remove the plug from the wall outlet.

23. To reduce the risk of electrical shock, cook only in the removable inner pot provided.

24. Do not wrap or tie cord around appliance.

25. Intended for countertop use only.

26. To avoid spills and burns, do not carry cooker by the lid handle.

27. Do not use for deep frying.

28. WARNING: Spilled food can cause serious burns. Keep appliance and cord away from children. Never drape cord over edge of counter, never use outlet below counter, and never use with an extension cord.

SAVE THESE INSTRUCTIONS

Short Cord Instructions
A short power-supply cord is provided to reduce the risks resulting from it being grabbed by children, and becoming entangled in or tripping over a longer cord.

WARNING
Spilled food can cause serious burns.
Keep appliance & cord away from children.

NEVER

• Drape cord over edge of counter.
• Use outlet below counter.
• Use extension cord.

Polarized Plug
This appliance has a polarized plug (one blade is wider than the other); follow the instructions below:
To reduce the risk of electric shock, this plug is intended to fit into a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. Do not attempt to modify the plug in any way.
If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or a similarly qualified person in order to avoid a hazard.

THIS APPLIANCE IS FOR HOUSEHOLD USE ONLY.

Parts Identification

Controls/Functions

Rice
Cooks fluffy, delicious rice automatically.

Grains
Ideal for cooking brown rice and other tough-to-cook whole grains including quinoa, barley and bulgur.

Steam
Using the included steam tray, steaming healthy sides and main courses has never been easier.

Manual Cook
Cooks foods at 266°F for 5 to 60 minutes.

Delay Timer
Allows for rice to be ready right when it’s needed. Add rice and water in the morning and come home to delicious rice ready to eat!

Keep Warm/ ( )
Turns the cooker on/off and cancels a current function or enters Keep Warm mode that keeps contents at a ready-to- serve temperature.

Soup/Stew
Great for preparing all kinds of savory or creamy soups.

Slow Cook
Slow cooks meals from 2 to 10 hours with the press of a button.

(-) or (+)
Lets you adjust cook times for Steam, Slow Cook, Manual Cook, Soup/Stew and the Delay Timer.

Sauté-then-Simmer STS®
Sautés foods at high heat then automatically switches to simmer mode once liquid is added. Perfect for Spanish rice, chili, risotto, stir frys and much more!

Oatmeal
Quick and healthy breakfast with no need to stir. Use with the Delay Timer to prepare oatmeal overnight and have it ready-to-eat in the morning!

BEFORE FIRST USE.

1. Read all instructions and important safeguards.
2. Remove all packaging materials and check that all items have been received in good condition.
3. Tearup all plastic bags and dispose of them properly as they can pose a risk to children.
4. Remove steam vent on the underside of lid, condensation collector and inner pot from the rice cooker. Wash these and all other accessories in warm, soapy water. Rinse and dry thoroughly.
5. Return all parts to the rice cooker.
6. Wipe cooker body clean with a damp cloth.

TO CLEAN

1. Clean the lid only when cooker has completely cooled.
2. Soak the inner pot and all accessories or wash them in the top rack of the dishwasher.
3. Wipe the lid and the rice cooker’s body clean with a damp cloth.
4. Thoroughly dry cooker body, lid and all accessories. Reassemble for next use.

TROUBLESHOOTING

• Rice is too dry/hard after cooking.
  If your rice is dry or hard/chewy when the cooker switches to Keep Warm, additional water and cooking time will soften the rice. Depending on how dry your rice is, add ½ to 1 cup of water and stir through. Close the lid and switch to Rice. When cooker switches to Keep Warm mode, open the lid and stir the rice to check the consistency. Repeat as necessary until rice is soft and moist.

• Rice is too moist/soggy after cooking.
  If your rice is still too moist or soggy when the cooker switches to Keep Warm, use the serving spatula to stir the rice. This will redistribute the bottom (moistest) part of the rice as well as release excess moisture.
  Close the lid and allow to remain on Keep Warm mode for 10-30 minutes as needed, opening the lid and stirring periodically to release excess moisture.

Note:

• Do not use harsh abrasive cleaners, scouring pads or products that are not considered safe to use on nonstick coatings.
• If washing in the dishwasher, a slight discoloration to the inner pot and accessories may occur. This is only cosmetic and will not affect performance.
• Any other servicing should be performed by Aroma® Housewares.
• Different types of rice may vary in their make-up, results may differ.

Helpful Hints:
The provided rice cooker cup is the equivalent to a ¾ standard US cup

Error Code Chart

If an error shows on the digital display, the following chart will helo explain the next course of action.

then restart. If the problem persists, contact Aroma Customer Service Center at 1-800-276-6286.
E2| Bottom sensor open circuit| Contact Aroma Customer Service Center at 1-800-276-6286.
E3| Top sensor short circuit| Allow the rice cooker to cool for 5 to 10 minutes then restart. If the problem persists, contact Aroma Customer Service Center at 1-800-276-6286.
E4| Top sensor open circuit| Contact Aroma Customer Service Center at 1-800-276-6286.

Helpful Hints:

If you misplace the measuring cup, a ¾ standard US cup is an exact replacement.
To add more flavor to rice, try substituting water for a favorite meat or vegetable broth or stock. The ratio of broth/stock to rice will be the same as water to rice.
For approximate rice cooking times and suggested rice/water ratios, see the “Rice & Water Measurement Table” on page 8.

Rice & Water

Measurement Table
White Rice

Uncooked Rice| Rice Water Line (inside pot)| Approx. Cooked Rice Yield| Cooking Time
---|---|---|---
1 Cup| Line 1| 2 Cups| 34-41 Minutes
2 Cups| Line 2| 4 Cups| 36-43 Minutes
3 Cups| Line 3| 6 Cups| 38-45 Minutes
4 Cups| Line 4| 8 Cups| 40-47 Minutes

Brown Rice

Uncooked Rice| Water Measuring Cup| Approx. Cooked Rice Yield| Cooking Time
---|---|---|---
1 Cup| Line 1| 2 Cups| 52-59 Minutes
2 Cups| Line 2| 4 Cups| 54-61 Minutes
3 Cups| Line 3| 6 Cups| 57-64 Minutes
4 Cups| Line 4| 8 Cups| 59-66 Minutes

Note:

• Cooking times are approximate. Altitude, humidity and outside temperature will affect cooking time.
• Opening the lid during the cooking cycle causes a loss of heat and steam. Cooking time may be prolonged if the lid is opened before the rice is finished.
• Rinse rice before placing it into the inner pot to remove excess bran and starch. This will helo reduce browning and sticking to the bottom of the pot.
• Want perfect rice without the wait? Use the Delay Timer. Simply add rice and water in the morning and set Delay Timer for when rice will be needed that night.

Grain & Water

Measurement Table

Geain| Uncooked Grain| Liquid| **Min. Grain*| Max. Grain| Cooking Time| Function**
---|---|---|---|---|---|---
Arborio| 1 Part| 2 Parts| 1 Cup| 2 Cup| 12-17 Minutes| Steam/Sautéthen-Simmer STS®
Barley| 1 Part| 2 Parts| ½ Cup| 1 Cups| 5 Hours| Delay Timer & Grains
Bulgur| 1 Part| 2 Parts| 1 Cup| 4 Cups| 50-65 Minutes| Grains
Couscous| 1 Part| 1 Part| 1 Cup| 4 Cups| 22-26 Minutes| Rice
Quinoa| 1 Part| 1½ Parts| 1 Cup| 4 Cups| 30-45 Minutes| Rice

Use the provided serving spatula or wooden spoon to serve rice. Metal utensils will scratch the nonstick surface.

*Cups referenced are with the included measuring cup. 1 Rice Cooker Cup = ¾ US Cup

Note:

• When cooking barley, you must use Delay Timer for 4 hours in combination with the Grains function. The additional soaking time will ensure optimized flavor and texture.
• For best results when cooking barley or bulgur, let both grains sit on Keep Warm for 10 minutes before serving.
• This chart is only a general measuring guide. As there are many different kinds of rice available, rice & water measurements may vary.
• Arborio rice can also be cooked using the Sauté-then-Simmer STS® function to create a delicious risotto. See “Recipes” on page 19 to learn how.

COOKING RICE

1. Using the provided measuring cup, add brown or white rice to the inner pot.
2. Rinse rice with water to remove excess starch. Drain.
3. Fill with water to the line that matches the number of cups of uncooked rice being added.
4. Place the inner pot into the cooker and close the lid securely.
5. Plug the power cord into an available 120V AC wall outlet.
6. Press Keep Warm/( ****) to turn on the rice cooker.
7. Press Rice to begin cooking white rice or press Grains to begin cooking brown rice.
8. The indicator light will illuminate and the digital display will show a “chasing” pattern.
9. The digital display will show a countdown for the final 10 minutes of cook time.
10. Once cooking is finished, the rice cooker will beep and automatically switch to Keep Warm.
11. For better results, stir the rice with the serving spatula to distribute any remaining moisture.
12. When finished serving rice, turn the rice cooker off by pressing Keep Warm/( ****) and unplug the power cord.

OATMEAL

1. Using the provided measuring cup, add oatmeal to the inner pot.
2. Fill water according to packaging instructions.
3. Place the inner pot into the cooker and close the lid securely.
4. Plug into an available 120V AC outlet.
5. Press Keep Warm/( ****) to turn the cooker on.
6. Press Oatmeal to begin cooking.
7. The indicator light will illuminate and the digital display will show a “chasing” pattern.
8. Once cooking is complete, the rice cooker will beep and automatically switch to Keep Warm.
9. When finished serving, turn the rice cooker off by pressing Keep Warm/( ****) and unplug the power cord.

COOKING GRAINS

1. Using the provided measuring cup, add grains to the inner pot.
2. Rinse grains with water to remove excess starch. Drain.
3. Fill the inner pot with water, referring to the “Grain & Water Measurement Table” on page 9.
4. Place the inner pot into the cooker and close the lid securely.
5. Plug the power cord into an available 120V AC wall outlet.
6. Press Keep Warm/( ****) to turn on the rice cooker.
7. Press Grains to begin cooking.
8. The indicator light will illuminate and the digital display will show a “chasing” pattern.
9. The digital display will show a countdown for the final 10 minutes of cook time.
10. Once cooking is complete, the rice cooker will beep and automatically switch to Keep Warm.
11. When finished serving, turn the rice cooker off by pressing Keep Warm/( ****) and unplug the power cord

Note:
– Grains should not be left in the rice cooker on the Keep Warm for more than 12 hours.

STEAM

1. Using the provided measuring cup, add 2 cups of water to the inner pot.

2. Place the inner pot into the rice cooker.

3. Place food to be steamed onto the steam tray.

4. Place the steam tray into the rice cooker.

5. Close the lid securely.

6. Plug the power cord into an available 120V AC outlet.

7. Press Keep Warm/( ****) to turn the rice cooker on.

8. Press Steam. The digital display will show a 5 to represent five minutes of steam time.

9. Press (-) or (+) to adjust steam time by one minute increments, up to 30 minutes. After 30 minutes, it will cycle back to five minutes.

10. Once the needed time is selected, the rice cooker will beep to indicate it is set at the displayed time.
    Helpful Hints:
    For suggested steaming times and water amounts, see the “Meat & Vegetable Steaming Tables” on page 13.
    See the “Rice & Water Measurement Tables” included on page 8 for approximate rice cooking times.

11. The indicator light will illuminate to indicate it has begun steaming.

12. Once the water reaches a boil, the digital display will count down in one minute increments from the selected time.

13. Once the selected time has passed, the rice cooker will beep and switch to Keep Warm.

14. Check that steamed food is done. If finished steaming, remove food immediately to avoid overcooking. Use a protective, heat-resistant glove when removing to avoid possible injury.

15. When finished serving, turn the rice cooker off by pressing Keep Warm/( ****) and unplug the power cord.

Helpful Hints:
Smaller foods may be placed on a heatresistant dish and then placed onto the steam tray. Parchment paper or aluminum foil may be used as well. Place the paper/foil in the center of the steam tray and ensure it does not create a seal along the bottom of the steam tray. For best results, it is recommended to puncture small holes in the paper/foil.
The countdown feature is an excellent way to plan when adding the steam tray to ensure the rice and steamed food finish cooking at the same time.

STEAM & COOK RICE

1. To steam foods while cooking rice below, begin cooking rice by following steps 1 through 8 of “Cooking Rice” on page 10.
2. Place food to be steamed onto the provided steam tray.
3. Use caution when opening the lid, as built-up steam may escape.
4. Place steam tray into the cooker and close the lid securely.
5. When food is finished steaming, remove the steam tray. Use a protective, heat-resistant glove when removing to avoid possible injury.
6. Allow the cooker to continue the rice cycle. The digital display will show a countdown for the final 10 minutes of cook time.
7. Once rice is finished, the rice cooker will beep and automatically switch to Keep Warm.
8. For best results, stir the rice with the serving spatula to distribute any remaining moisture.
9. When finished serving, turn the rice cooker off by pressing Keep Warm/( ****) and unplug the power cord.

Note:
– Do not attempt to cook more than 2 cups of uncooked rice if steaming and cooking rice simultaneously.
– Rice should not be left in the cooker on Keep Warm for more than 12 hours.

Steaming lables

Meat Steaming Table
Helpful:
Since most vegetables only absorb a small amount of water, there is NO need to increase the amount of water with a larger serving of vegetables.
Steaming times may vary depending upon the cut of meat being used.
To ensure meat tastes its best, and to prevent possible illness, check that meat is completely cooked prior to serving.
If it is not, simply place more water in the inner pot and repeat the cooking process until the meat is adequately cooked.

Vegetable Steaming Table

• When steaming, Aroma® recommends using 2 cups of water with the provided measuring cup.

Note:
– Altitude, humidity and outside temperature will affect cooking times.
– These steaming charts are for reference only.
Actual cooking times may vary.
– It is possible to steam at any point during the rice cooking cycle. However, it is recommended that you steam during the end of the cycle so that steamed food does not grow cold or become soggy before the rice is ready.
MANUAL COOK
For cooking pasta, omelettes or other meals where you want to manually control the total cook time.

1. Add ingredients to the inner pot.
2. Place the inner pot into the cooker and close the lid securely.
3. Press Keep Warm/(() to turn the cooker on. Press
4. Manual Cook then press the (-) or (+) buttons to adjust to desired cook time. Once the cooker reaches 266°F, it will beep and the digital display will show a countdown beginning from the input time.
5. Once set time has elapsed, the cooker will automatically switch to Keep Warm.
6. When finished serving, turn the cooker off by pressing Keep Warm/() and unplug the power cord.

USING DELAY TIMER

1. Begin by following steps 1 through 6 of “Cooking Rice” on page 10.
2. Press Delay Timer then press the (-) or (+) buttons to adjust time in 1 hour increments. It may be set 1 to 15 hours for white rice/oatmeal and 2 to 15 hours for brown rice.
3. Once the desired time is selected, press Rice, Grains, or Oatmeal depending on the type of grain being cooked.
4. The indicator light will illuminate and the digital display will show a “chasing” pattern.
5. The digital display will show a countdown for the final 10 minutes of cook time.
6. Once food is finished, the rice cooker will beep and automatically switch to Keep Warm.
7. For better results, stir the rice with the serving spatula to distribute any remaining moisture.
8. When finished serving, turn the rice cooker off by pressing Keep Warm/( ****) and unplug the power cord.

Caution:
Use caution to avoid escaping steam when opening the lid and stir with a long- handled wooden spoon.
Note:
Before placing the inner pot into the rice cooker, check that it is dry and free of debris. Adding the inner pot when wet may damage the rice cooker.
Helpful Hints:
If you misplace the measuring cup, a  3/4 standard US cup is an exact replacement.
To add more flavor oma mlaANUloeliale a favorite meat or vegetable broth or stock.
The ratio of broth/stock to rice will be the same OM ell MOmalaoe For approximate rice cooking times and suggested rice/water ratios, see the “Rice & Water Measurement Table” on page 8.
SOUP/STEW

1. Add ingredients to the inner pot.

2. Place the inner pot into the cooker and close the lid securely.

3. Plug into an available 120V AC outlet.

4. Press Keep Warm/( ****) to turn the cooker on.

5. The default cook time for this function is 2 hours.
   To select a customized time, press the (-) or (+) buttons to choose the desired cook time from 2 to & hours then press Soup/Stew to begin cooking. The indicator light will illuminate and the digital display will show a “chasing” pattern.

6. When opening the lid to stir or monitor, use caution to avoid escaping built-up steam.

7. The digital display will show a countdown once the contents have reached a boil (212°F).

8. Once the designated or default cook time has elapsed, the cooker will automatically switch to Keep Warm mode.

9. When finished serving, turn the rice cooker off by pressing Keep Warm/( ****) and unplug the power cord.

SLOW COOK

1. Add desired ingredients to the inner pot.
2. Place the inner pot into the cooker and close the lid securely.
3. Plug into an available 120V AC outlet.
4. Press Keep Warm/( ****) to turn the cooker on.
5. The default cook time for this function is 2 hours. To select a customized time, press the (-) or (+) buttons to choose the desired cook time from 2 to 10 hours then press Slow Cook to begin cooking.
6. The indicator light will illuminate and the digital display will show a “chasing” pattern and begin a countdown from the selected cook time.
7. When opening the lid to stir or monitor, use caution to avoid escaping built-up steam.
8. Once the designated or default cook time has elapsed, the cooker will automatically switch to Keep Warm mode.
9. When finished serving, turn the rice cooker off by pressing Keep Warm/( ****) and unplug the power cord.

Caution:
The rice cooker will not switch to Keep Warm until all liquid has evaporated. Follow the recipe carefully and do not leave the rice cooker unattended.
Note:
– Food should not be left in the rice cooker on Keep Warm for more than 12 hours.

SAUTE-THEN SIMMER STS®

1. Place the inner pot into the cooker.
2. Plug the power cord into an available 120V AC outlet.
3. Press Keep Warm/( ****) to turn the cooker on.
4. Press Sauté-then-Simmer STS® to begin heating the inner pot.
5. The indicator light will illuminate and the digital display will show a “chasing” pattern.
6. Add ingredients to be sautéed/browned to the inner pot.
7. Using a long-handled wooden spoon, stir the ingredients until they reach the desired level of browning or doneness.
8. Add any other called for ingredients and liquid to the inner pot.
9. Close the lid securely and allow the cooker to heat.
10. After a few minutes, the rice cooker will automatically switch to simmer.
11. Once all liquid has evaporated, the cooker will beep and automatically switch over to Keep Warm.
12. When finished, turn the cooker off by pressing Keep Warm/( ****) and unplug the power cord.

Caution:
Do not use the provided serving spatula to sauté. It is not intended to be used in contact with high temperatures. Use a long-handled wooden or heat-safe spoon to stir food while sautéing.

RECIPES

15 Minute Frittata

In a large mixing bowl, whisk together the eggs, milk, spinach, bacon, and season with salt and pepper as desired then set the egg mixture aside. Open the lid of cooker and select the Manual Cook function. Press the (-) or (+) buttons to set to 15 minutes cook time. Add butter and allow it to melt to coat the bottom of the inner pot. Pour the egg mixture into the inner pot then sprinkle cheese on top. Close the lid and allow the cooker to finish the cooking cycle. When finished, the cooker will beep and switch to Keep Warm. Once the eggs are no longer runny and fully cooked, slide the frittata onto a plate to serve! SERVES 4.
Helpful Hints:
Visit our test kitchen at www.AromalestKitchen.com for even more delicious and simple recipes!
Note:
– Before placing the inner pot into the cooker, check that the cooking pot is dry and free of debris. Adding the inner ere] mala IRRIONY, damage the cooker.
Jambalaya

Cut the smoked sausage in half, lengthwise, then into %” half circles. Add all ingredients to the inner pot and mix well. Place inner pot in the rice cooker then close the lid. Press Rice.
The rice cooker will automatically switch to Keep Warm once the cycle has completed.
SERVES 4.
French Toast Casserole

Slice the Hawaiian rolls in half and spread evenly inside the inner pot. In a separate bowl, whisk together butter, eggs, half-and-half, cinnamon, vanilla extract, honey and salt. Stir in crushed pecans. Pour mixture over the bread in the inner pot then select Manual Cook. Press the (-) or (+) buttons to set to 15 minutes cook time. If additional cooking is needed, press the Manual Cook button again to start another cooking cycle. Serve with your favorite syrup or toppings if desired.
SERVES 3-6.
Chili Cheese Dip

Place the onion, oil and garlic into the inner pot and press Sauté-then-Simmer STS®. Use a large wooden spoon to gently stir as the onion and garlic sauté. Stir in the chili, salsa, olives, cream cheese and cheddar cheese then close the lid and cook for 4 minutes. Carefully open the lid to stir, keeping hands and face away to avoid steam burns. Close the lid and continue cooking until the dip is warm throughout and the cheeses are melted. When done, serve in a large bowl and use the tortilla chips for dipping.
SERVES 6.

Note:
– Before placing the inner pot into the cooker, check that the cooking pot is dry and free of debris. Adding the inner pot when wet may damage the cooker.

Green Chili Chicken Rice

Place all ingredients into the inner pot and close the lid securely. Plug the cooker into an available 120V AC outlet. Press the Rice button to begin cooking.
Allow the ingredients to cook until the cycle finishes and automatically switches to Keep Warm. Carefully open the lid, keeping hands and face away to avoid steam burns. Stir the cooked ingredients thoroughly and add salt to taste. Serve immediately while hot!
SERVES 4.
Bacon Mushroom Risotto

Add the olive oil to the inner pot and allow it to heat briefly on the Sauté- then-Simmer STS® function.
Add the mushrooms, salt, and pepper to taste; cook until they start to soften while stirring with a long-handled wooden spoon. Add the garlic and cook for about 3 minutes. Add vegetable broth and white wine. The cooker will automatically switch to simmer mode. Add the rice, basil and a pinch of salt and pepper. Close the lid and let the risotto cook for 12  minutes. Add cheeses and salt and pepper to taste.
Stir in the bacon. Serve in bowls with a garnish of more crumbled bacon.
SERVES 4.
Helpful Hints:
Visit our test kitchen at www.AromatlestKitchen.com for even more delicious and simple recipes!
NOTES

LIMITED WARRANTY

Aroma Housewares Company warrants this product against defects in material and workmanship for two years from provable date of purchase in the United States.
Within this warranty period, Aroma Housewares Company will repair or replace, at its discretion, defective parts at no charge, provided the product is returned, freight prepaid with proof of purchase and U.S. $20.00 for shipping and handling charges payable to Aroma Housewares Company. Before returning an item, please call the toll free number below for a return authorization number. Allow 2-4 weeks for return shipping.
This warranty does not apply if the warranty period expired; the product has been modified by any unauthorized service center or personnel; the defect was subject to abuse, improper use not conforming to product manual instructions, or environmental conditions more severe than those specified in the manual and specification, neglect of the owner or improper installation; the defect was subject to Force Majeure such as flood, lightning, earthquake, other natural calamities, war, vandalism, theft, brownouts or sags (damage due to low voltage disturbances).
This warranty gives you specific legal rights, which may vary from state to state, and does not cover areas outside of the United States.
SERVICE & SUPPORT
In the event of a warranty claim, or if service is required for this product, please contact Aroma® customer service toll-free at:
1-800-276-6286
M-F, 8:30am-4:30pm, Pacific Time Or we can be reached online at:
CustomerService@AromaCo.com
For your records, we recommend stapling your sales receipt to this page along with a written record of the following:
– Date of Purchase:
– Place of Purchase:
Note:
– Proof of purchase is required for all warranty claims.www.AromaCo.com

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