SECRET LAB MAGNUS Pro Sit to Stand Metal Desk User Guide
- June 17, 2024
- SECRET LAB
Table of Contents
SECRET LAB MAGNUS Pro Sit to Stand Metal Desk
Product Usage Instructions
Assembly Guide and User Manual
Before using the product, make sure to read through the Assembly Guide and User Manual provided with the product for proper setup and usage instructions.
Obtaining Replacement Parts
If you require any replacement parts for the product, please contact our customer support for assistance in obtaining the necessary parts.
General Troubleshooting Steps
If you encounter any issues with the product, follow these general troubleshooting steps:
- Perform the Reset Procedure
- Power Cycle the Control Box
- Check all Cable Connections
- Check for Obstructions
Advanced Anti-collision System
The product is equipped with an Advanced Anti-collision System to prevent collisions during operation. Familiarize yourself with this system to ensure safe usage.
Common Issues and Solutions
If you experience any of the following common issues, refer to the solutions provided:
- No Power to the Desk
- The desk is not Level
- Control Panel is Unresponsive
- The control Panel is Displaying Error Codes
FAQ
- Q: How do I reset the product?
- A: To reset the product, follow the reset procedure outlined in the user manual. Typically, this involves [Insert Reset Steps].
- Q: What should I do if the desk is not leveling properly?
- A: If the desk is not level, check for any obstructions and ensure that the legs are properly aligned. You may need to manually adjust the leveling feet to achieve a balanced position.
- Q: How do I address error code E04 on the control panel?
- A: Error code E04 typically indicates [Insert Description of Error]. To resolve this issue, [Insert Solution Steps]. If the problem persists, contact customer support for further assistance.
To view this manual in the following languages, please scan the QR Code to the left.
READ THE ASSEMBLY GUIDE AND USER MANUAL
On many occasions, problems can be the result of improper assembly. Scan the QR code or visit our website secretlab.co/resources to reference the Assembly Guide and User Manual document to ensure the Secretlab MAGNUS Pro is assembled correctly. If problems persist after confirming proper assembly. reference the troubleshooting steps throughout this document.
LIST OF REPLACEMENT PARTS
WARNING: Do not attempt to open the housing of the Control Box, Control
Panel, Leg Columns, and Motors.
There are no user-serviceable parts in these components. Scan the QR code or
visit our website secretlab.co/support to
contact our customer support for assistance should your desk require
servicing.
TROUBLESHOOTING
GENERAL TROUBLESHOOTING STEPS
PERFORM THE RESET PROCEDURE
- Press and hold the button to lower the Secretlab MAGNUS Pro to the lowest position (650mm/25.6″).
- Release the button.
- Press and hold the button until the digital display shows “ “.
- The desk will move up and down slightly. Do not release the button until a beep is heard.
- The Motorized Leg Columns are now synchronized via the software in the Control Box.
- Operate the desk to the highest (1250mm/49.2″) and lowest position (650mm/25.6″) to confirm proper function.
POWER CYCLE THE CONTROL BOX
- In the unlikely event that an error occurs, and the Secretlab MAGNUS Pro is unresponsive, disconnect power to the desk for at least 10 seconds to reset the Control Box.
- Reconnect power to the desk and perform the reset procedure to synchronize the Motorized Leg Columns.
CHECK ALL CABLE CONNECTIONS
- Check for power at the wall outlet.
- Check that all cables are securely connected.
- Check all cable connections for damage to the cord or pins.
- Perform the reset procedure.
CHECK FOR OBSTRUCTIONS
- Confirm that nothing is obstructing your desk’s motion, clearing out anything too close – above, below, or beside it.
- Confirm that items mounted to the desk are also free from obstruction.
- Check that the Control Box is attached firmly to the Metal Desk Top by removing the Service Hatch on the Desk Frame.
- To adjust the anti-collision sensitivity of your Secretlab MAGNUS Pro, refer to the Advanced Anti-collision System section below.
ADVANCED ANTI-COLLISION SYSTEM
WARNING: The default anti-collision sensitivity setting has been
calibrated for your safety. Adjust at your own risk.
- Press and hold the “ button on the Control Panel for 5 seconds to enter the advanced setting interface.
- The digital display will show “ “.
- Press the button to” “. Press the “ ” button to access and edit the setting.
- “ ” indicates that the anti-collision system is turned off, “ is the most sensitive setting, and “ is the least sensitive setting.
- Press the buttons to toggle between the settings.
- Once the desired setting is selected, press the “ button to save and exit the advanced setting interface.
- The selected anti-collision sensitivity setting is saved and your Secretlab MAGNUS Pro is now ready to use.
COMMON ISSUES AND SOLUTIONS
NO POWER TO THE DESK
- Check for power at the wall outlet.
- Check that all cables are securely connected.
- Check all cable connections for damage to the cord or pins.
- Perform the reset procedure.
DESK IS NOT LEVEL
- Perform the reset procedure to synchronize the Motorized Leg Columns.
CONTROL PANEL IS UNRESPONSIVE
- Slide the Standby Switch to the left to turn the Control Panel off.
- Unplug the Control Panel from the Control Box for 10 seconds.
- Plug the Control Panel back in.
- Slide the Standby Switch to the right to turn it on.
CONTROL PANEL IS DISPLAYING ERROR CODE
- Refer to the Error Codes section.
ERROR CODES
- Secretlab, the Secretlab logo, and the Triangle logo are registered trademarks of Secretlab.
- MAGNUS is a registered trademark of Secretlab in Singapore, New Zealand, and the Philippines.
- The MAGNUS logo is a registered trademark of Secretlab in the EU.