AvertX HD838IRM 4k IP Dome Camera User Guide

: June 17, 2024
: AVERTX

Table of Contents

AvertX HD838IRM 4k IP Dome Camera
Product Information
Product Usage Instructions
HD838IRM QUICK START GUIDE
CONTENTS OF CAMERA BOX
INSTALLATION
CONNECTING TO THE CAMERA
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

AvertX HD838IRM 4k IP Dome Camera

Product Information

Specifications:

Model: HD838IRM
Type: Dome Camera
Resolution: Ultra High Definition (4K)
Usage: Indoor/Outdoor with Night Vision

Product Usage Instructions

Installation:
The HD838IRM camera can be installed on a wall or the ceiling. Before installation, ensure that the structure is strong enough to support the camera.

Attach To Ceiling:

Use the included mounting template to pre-drill holes for the mounting screws.
If passing the cable through the ceiling or wall, drill a 7/8″ hole.
Remove the camera dome cover by removing 3 dome screws and lifting.
Thread your Cat5e cable through the waterproof cable connector and connect it to the camera dongle.
Attach the camera to the ceiling or wall with the included screws.
Adjust the camera to the desired angle.
Replace the dome cover by aligning the screws to the holes. Tighten the dome cover screws just enough for a good seal.
Clean the dome with the included cleaning cloth.

Note : If mounting outside, it is recommended to seal any wall openings and around the base of the camera with silicone caulking to avoid water infiltration.

Network Cable Installation:
To connect the camera to your network, follow these steps:

Connect the small plastic ring, flexible silicone seal ring, and large plastic ring to the RJ-45 plug.
Stretch the silicone seal over the RJ-45 plug.

Connecting to the Camera:
To access the camera, follow these steps:

Download and install the Camera Finder software from www.avertx.com/downloads/. Select ONVIF Detection and click Refresh.
When the camera is found, click Load under the web page. The camera admin page will load in a browser.
Login to the camera using the username “admin”. Set a password for the camera if accessing it for the first time.
If a DHCP server is not detected after 4 minutes, the camera will default to IP address 192.168.51.2.
If you need assistance connecting directly to your camera, please contact AvertX support at 855-228-3789.

Micro SD Card and Reset Button:
For information on using the Micro SD card and resetting the camera, please refer to the User Manual available at avertx.com.

FAQ

Q: Where can I find additional mounting accessories for the HD838IRM camera?
A: Additional mounting accessories such as wall mount brackets and junction boxes can be found at avertx.com.
Q: What should I do if any item is missing or has defects in the camera box?
A: If any item is missing or has defects, do not install or operate the product. Please contact AvertX for assistance.
Q: How do I connect the camera to a Power Over Ethernet Switch?
A: To connect the camera to a Power Over Ethernet Switch, follow the instructions provided by the switch manufacturer. Ensure that the switch supports the camera’s requirements.

HD838IRM QUICK START GUIDE

ABOUT THIS GUIDE
This guide is a quick reference that offers users basic information regarding the installation and operation of the HD838IRM Night Vision Indoor / Outdoor Ultra High Definition IP Cameras. For further details on installation and operation, please refer to the User Manual at avertx.com. Before proceeding, please confirm that the box contains the items listed here. If any item is missing or has defects, DO NOT install or operate the product and contact AvertX for assistance. ABOUT THIS GUIDE

CONTENTS OF CAMERA BOX

Before proceeding, please confirm that the box contains the items listed here. If any item is missing or has defects, DO NOT install or operate the product and contact AvertX for assistance.

Wall mount bracket, junction box, and other mounting accessories are available at avertx.com

INSTALLATION

The HD838IRM camera can be installed on a wall or the ceiling. Be sure that the structure is strong enough to support the camera.

Use the included mounting template to pre-drill holes for the mounting screws and, if passing the cable through the ceiling or wall, drill a 7/8” hole.
Remove the camera dome cover by removing 3 dome screws and lifting.
Thread your Cat5e cable through the waterproof cable connector and connect to the camera dongle. See the reverse page for instructions on the waterproof cable connector.
Attach the camera to the ceiling or wall with the included screws.
Adjust the camera to the desired angle.
- The HD838IRM features 3-axis camera positioning: Tilt, Camera Rotation, and Lens Rotation.
- Rotate the lens so the 0 mark is vertical relative to the horizon.
- TIP: Use the AvertX Connect app to view the camera while adjusting the view.
Replace the dome cover. To install, align screws to the holes. Tighten dome cover screws just enough for a good seal. Clean the dome with the included cleaning cloth.

Note : The included adapter plate is optional and can be used to mount to double-gang electrical boxes. The adapter plate is required to use HD838IRM mounting accessories from avertx.com.
If mounting outside, AvertX recommends sealing any wall openings and around the base of the camera with silicone caulking to avoid water infiltration.

NETWORK CABLE INSTALLATION
A 100’ Cat5e non-plenum UTP camera cable is included with your camera. It is important to consider how the network cable is attached to the camera.

If passing the cord through a wall or ceiling, drill a 7/8” hole.
We recommend using the waterproof cable connector on all installations.
For maximum weather and tamper resistance in outdoor installations, place the connection between your camera cable and the camera jack within a wall or use a wall mount or junction box available at avertx.com.
For outdoor installations, use silicone caulking to seal any holes in the wall or ceiling to protect against leaks.
If your installation is in a commercial building, consult local fire codes. Plenum-rated cable may be required.

WATERPROOF CABLE CONNECTOR
To use the IP66-rated waterproof cable connector:
You do not need to re-terminate the cable to use the waterproof cable connector.

Slide all pieces of the waterproof cable connector over the cable plug in this order:
1. Small plastic ring
2. Flexible silicone seal ring. You will need to stretch the silicone seal over the RJ-45 plug.
3. Large plastic ring
Slide the rubber “O” ring over the camera plug screw and connect the camera cable to the plug on the dongle. Screw the large plastic ring into the dongle.
Insert the flexible silicone seal into the “crown” section of the large plastic ring
Screw the small plastic ring into the large plastic ring

AUTOFOCUS ZOOM LENS

The HD838IRM Dome Camera is equipped with an Auto Focus Zoom lens. Do not attempt to manually focus this camera. Activating the zoom will focus on the camera.
To activate Zoom and focus the camera: In Live view, right-click on the desired camera pane and select zoom in. Right-click and zoom out when the camera finishes focusing.
Copyright © 2019 AvertX. All rights reserved. Information contained in this document is subject to change without prior notice. AvertX does its best to provide accurate information, but cannot be held responsible for typos or mistakes.

CONNECTING TO THE CAMERA

This camera is plug-and-play when connected to an AvertX ProConnect Recorder. To access this camera without an AvertX recorder, you will need to connect the camera to a Power Over Ethernet Switch and install AvertX Network Camera Manager Software on a Windows computer.

Download and install the Camera Finder software at www.avertx.com/downloads/. Select ONVIF Detection, and click Refresh.
When the camera is found, click “Load” under the web page. The camera admin page will load in a browser.
Login to the camera using the username admin. The first time the camera is accessed you will need to set a password.
AvertX cameras are set to DHCP by default. If a DHCP server is not detected after 4 minutes, the camera will default to IP address 192.168.51.2.
For assistance connecting directly to your camera, please contact AvertX support at 855-228-3789

MICRO SD CARD AND RESET BUTTON
Your HD838IRM camera is equipped with a slot for a microSD card and a Reset button. To access these, you must remove the microSD / Reset cover. If you have purchased a microSD card to be used for backup, insert the formatted card into the slot. Refer to the user manual for compatible cards and how to properly format your microSD Card. Use the reset button to restore the factory default settings. To reset your camera:

Disconnect the cat5e cable from the camera for 30 seconds.
Hold the reset button down while reconnecting cat5e.
The IR lights will illuminate when power is reconnected; continue holding the reset button until the IR lights turn off (approximately 30 seconds).
Allow 2 minutes before attempting to rediscover the camera.

FOR FURTHER INSTRUCTIONS:
For more information on installing your AvertX camera, download the user manual, read FAQs and DIY resources, and view instructional videos at www.avertx.com.
Contact AvertX Support: 1-855-228-3789 | www.avertx.com