Newhouse Hardware CHM2 Door Chime User Manual

Newhouse Hardware CHM2 Door Chime

Introduction

The Newhouse Hardware CHM2 Door Chime offers a blend of classic design and modern functionality, providing a reliable solution for alerting you to visitors at your front and rear doors. With its sleek white finish and compact dimensions, this door chime is designed to complement any home decor while delivering clear and distinctive chime sounds. Let’s delve into the features, troubleshooting tips, and technical details of the Newhouse Hardware CHM2 Door Chime.

In conclusion, the Newhouse Hardware CHM2 Door Chime offers reliable performance, easy installation, and versatile functionality, making it an ideal choice for homeowners seeking a dependable doorbell solution for their front and rear entrances. Whether you’re upgrading an existing doorbell system or installing a new one, the CHM2 Door Chime delivers clear and distinct chime tones to alert you to visitors with style and efficiency.

Rare View

Specifications

• Manufacturer: Newhouse Hardware
• Model: CHM2
• Part Number: CHM2
• Color: White
• Style: New Modern Design
• Finish: Smooth white modern finish
• Material: ABS (Acrylonitrile Butadiene Styrene)
• Shape: Oval
• Power Source: Corded Electric
• Voltage Compatibility: 16-volt/10 VA or 16-volt/15 VA transformer (not included)
• Product Dimensions: 9.7 x 6.7 x 2 inches
• Item Weight: 1.12 pounds
• Country of Origin: China
• Item Package Quantity: 1
• Included Components: Chime, hardware kit
• Batteries Required: No
• Warranty: 2-year limited warranty

Box Contents

Product Features

• Offers a classic two-note “Ding Dong” sound for the front door button and an additional connection with a separate “Dong” for the rear or side door.
• The cover measures 9” W x 5” L, while the base measures 7-1/8” W x 4-5/8” L, providing a sleek and modern appearance.
• Designed for use with a 16-volt/10 VA or 16-volt/15 VA transformer (not included), ensuring compatibility with standard doorbell systems.
• Crafted with a smooth white modern finish and a vented cover to allow sound to carry better, ensuring durability and longevity.
• Simple to install to your doorbell button and doorbell transformer, with easy-to-follow instructions included. No complicated setup required.
• Offers guidance and troubleshooting tips for common issues, ensuring optimal performance and functionality.
• Backed by a 2-year limited warranty, providing peace of mind and assurance of quality craftsmanship.

Installation

• Before installation, ensure that you have a compatible 16-volt/10 VA or 16-volt/15 VA transformer (not included). Follow these steps:
• Remove the existing doorbell chime and disconnect the wires.
• Mount the new CHM2 Door Chime to the wall using the provided hardware kit.
• Connect the wires from the transformer and doorbell button to the appropriate terminals on the chime.
• Ensure all connections are secure and tight.
• Once installed, test the functionality of the doorbell chime by pressing the doorbell button. Verify that both the front and rear/side doorbell sounds are working as expected.
• If you encounter any issues with the doorbell chime, refer to the troubleshooting section provided in the user manual. Common issues such as buzzing/humming sounds or single-note rings are addressed with step-by-step solutions.
• Periodically check the doorbell chime for any signs of wear or damage. Clean the exterior surface with a damp cloth as needed to maintain its appearance.

Care and Maintenance

• Clean the surface of the CHM2 Door Chime regularly to prevent dust and dirt buildup. Use a soft, damp cloth to wipe down the exterior of the chime. Avoid using abrasive cleaners or solvents, as they may damage the finish.
• Periodically inspect the doorbell chime for any signs of damage, such as cracks, dents, or loose components. If you notice any issues, discontinue use and contact the manufacturer for assistance.
• Ensure that the wiring connections to the doorbell chime are secure and tight. Loose connections may cause the chime to malfunction or produce unusual sounds. If necessary, tighten the terminal screws to ensure a proper connection.
• Test the functionality of the doorbell chime regularly by pressing the doorbell button. Verify that both the front and rear/side doorbell sounds are functioning correctly. If you notice any issues, refer to the troubleshooting section of the user manual for guidance.
• Avoid exposing the doorbell chime to excessive moisture or water. Install it in a sheltered location away from direct rainfall or splashing water to prevent damage to the internal components.
• If you encounter persistent issues with the doorbell chime or suspect underlying electrical problems, consider consulting a qualified electrician for inspection and repair. They can diagnose any issues and ensure the safe operation of the doorbell system.

Warranty

The CHM2 Door Chime is covered by a 2-year limited warranty. In case of any defects or malfunctions, contact the manufacturer for assistance and warranty claims.

Wiring Diagram

Troubleshooting Guide

Issue: Chime Making Buzzing/Humming Sound or Not Ringing

• Possible Causes:
  • Faulty wiring connections.
  • Low voltage from the transformer.
  • Sticking doorbell button or short in the wiring.
• Troubleshooting Steps:

1. Check and tighten all wiring connections to ensure they are secure.
2. Test the transformer’s voltage output using a voltmeter. It should be at least 16 volts.
3. Remove the doorbell button and briefly touch the wires. If the chime rings, the button may be faulty or there may be a short in the wiring.
4. If using a smart doorbell like Ring Pro, ensure a stronger transformer (e.g., 16V/30VA) is used.

Issue: Front Push Button Produces One Note Only

• Possible Cause: Incorrect wiring connections.
• Troubleshooting Steps:
  • Switch the wires connected to the “Front” and “Trans” terminals on the chime to correct the wiring.

Issue: Rear Push Button Produces No Sound

• Possible Cause: Incorrect wiring connections.
• Troubleshooting Steps:
  • Switch the wires connected to the “Rear” and “Trans” terminals on the chime to correct the wiring.

Issue: Chime Ringing by Itself

• Possible Causes:
  • Short in the wiring.
  • Loose connections.
  • Sticking doorbell button.
• Troubleshooting Steps:

1. Check for exposed or frayed wires and cover them with electrical tape.
2. Test the doorbell button by pressing and releasing it to check for sticking.
3. Disconnect one wire from the button to see if it still rings randomly.

Issue: Door Chime Not Ringing After Installation

• Possible Cause: Insufficient power supply from the transformer.
• Troubleshooting Steps:
  • Test the transformer’s voltage output. If it’s below 16 volts when the chime is playing, replace the transformer with a higher capacity one (e.g., 16V/15VA or 16V/30VA).

Issue: Transformer Outputting More Than 16V

• Possible Cause: Normal behavior for an open circuit.
• Troubleshooting Steps:
  • Verify that the voltage output is within 18-22V on an open circuit with no load. If it exceeds 22V, replace the transformer.

General Tips:

• Ensure all wiring connections are secure and tight.
• Use a voltmeter to test voltage outputs and identify any issues with the transformer.
• Regularly inspect the doorbell system for signs of damage or wear.
• If problems persist, consult a qualified electrician for professional assistance.

Frequently Asked Questions

Can I use the Newhouse Hardware CHM2 Door Chime with a video doorbell like Ring?

While customers have reported success using our Newhouse Hardware CHM2 Door Chime with video doorbells, individual experiences may vary depending on the specific setup.

How do I troubleshoot a buzzing/humming sound or no sound from the Newhouse Hardware CHM2 Door Chime?

Check wiring connections, test transformer voltage output, and ensure the doorbell button isn't sticking. Refer to the troubleshooting section for detailed steps.

Why does the front push button produce only one note on the Newhouse Hardware CHM2 Door Chime?

This issue is likely due to incorrect wiring connections. Swap the wires connected to the Front and Trans terminals on the Newhouse Hardware CHM2 Door Chime to correct it.

What should I do if the rear push button produces no sound on the Newhouse Hardware CHM2 Door Chime?

Incorrect wiring connections may be the cause. Switch the wires connected to the Rear and Trans terminals on the Newhouse Hardware CHM2 Door Chime to address the issue.

How can I prevent the Newhouse Hardware CHM2 Door Chime from ringing randomly by itself?

Check for wiring shorts or loose connections. Test the doorbell button and inspect wiring for damage. Refer to the troubleshooting section for detailed steps.

What should I do if the Newhouse Hardware CHM2 Door Chime doesn't ring after installation?

Test the transformer's voltage output and ensure it meets the required specifications. Replace the transformer if necessary. Refer to the troubleshooting section for detailed steps.

Is it normal for the transformer to output more than 16 volts for the Newhouse Hardware CHM2 Door Chime?

Yes, an 18-22V reading on an open circuit is normal for a 16V transformer for the Newhouse Hardware CHM2 Door Chime. However, if it exceeds 22V, consider replacing the transformer.

Does the Newhouse Hardware CHM2 Door Chime come with volume control?

No, our Newhouse Hardware CHM2 Door Chime model does not include volume control. Consider using a digital doorbell chime for adjustable volume options.

How should I clean and maintain the Newhouse Hardware CHM2 Door Chime?

Use a soft, damp cloth to clean the Newhouse Hardware CHM2 Door Chime's surface regularly. Avoid abrasive cleaners or solvents. Inspect for damage periodically and ensure wiring connections are secure.

What warranty coverage does the Newhouse Hardware CHM2 Door Chime come with?

The Newhouse Hardware CHM2 Door Chime is backed by a 2-year limited warranty. Contact Newhouse Hardware for assistance and warranty claims.

Can I use a 24V transformer with the Newhouse Hardware CHM2 Door Chime?

We recommend using a 16-volt transformer with the Newhouse Hardware CHM2 Door Chime. While a 24V transformer may work temporarily, it could potentially cause premature wear on the chime.

Is it necessary to remove the diode in the doorbell button wire when replacing a digital chime with the Newhouse Hardware CHM2 Door Chime?

Yes, if you're replacing a digital chime (one that plays a melody), the diode in the doorbell button wire must be removed to ensure compatibility with the Newhouse Hardware CHM2 Door Chime.

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