doro HS1910 Pro Sound Dect Instruction Manual

June 17, 2024
Doro

doro HS1910 Pro Sound Dect Instruction Manual
doro HS1910 Pro Sound Dect

PRODUCT PARTS

PRODUCT PARTS

  1. Answer button
  2. Volume control +/-
  3. Mute button/Call Waiting
  4. Receiver
  5. Microphone
  6. Register button
  7. Charging cradle
  8. Base indicators
  9. Termination (A-G)
  10. Adjustment of amplification
  11. Settings w
  12. Handset lifter (q , blue)
  13. Power ( , green)
  14. Line ( , red)
  15. Telephone ( , orange)
  16. Handset (  light blue)

Installation

You must install and charge the battery before using the headset.

Installation options

IMPORTANT: If you have the handset lifter (purchased separately), follow the installation instructions in the Lifter for hs1910 DECT manual.

Installation options:

  1. Using the headset connected to the handset socket on any telephone.
    MUST be lit on the base (see Settings).

  2. Using the headset connected to a telephone with separate headset outlet.
    MUST be lit on the base (see Settings).

  3. Using the headset with a standard analog telephone line as a stand-alone product.
     MUST be lit on the base (see Settings).

  4. Using the headset with a standard analog telephone line together with a telephone.
    MUST be lit on the base (see Settings).

Cord labels

The cords provided with your headset have colored labels attached to help you plug them into the headset base. The back of the headset base has colored dots above the sockets that correspond to the labels on the cords.

**Headset base installation

**

Before installing the headset base: Remove the rear bottom piece of the headset base by pushing it away from the base.

Install the headset base as shown on the following pages.

After completing the installation:

Slide the rear bottom piece towards the base until it clicks into place.

Changable adapters
Changable adapters

The mains power adapter has changable plugs

  1. Place the UK or EU plug in the adapter slot.
  2. Slide it gently downwards until you hear a click. The adapter is now ready for use.
  3. To change plug, press the release but

Battery

The battery in the headset is charged when the headset is placed on the base unit. The light on the headset is lit during the entire charging period.

When the batteries are fully charged (4 hours) they are sufficient for about 6–9 hours call time and about 100 hours in standby mode. The times apply at normal room temperature. For optimum daily performance, return the headset to the base when not in use. Full battery capacity is only achieved when the batteries have been charged 4-5 times. The base unit has an automatic charging mechanism that prevents the battery from being overcharged or damaged due to prolonged charging. As batteries only have a certain lifespan it is quite normal that call time and standby time will decrease somewhat compared to the specifications when the telephone is used regularly.

  1. Press on both sides of the battery compartment cover and remove the cover.
    Battery

  2. Insert battery according to the markings and lay the wires flat on top of the battery.
    Battery

  3. Insert the tab on the bottom of the battery cover into the battery compartment. Press down gently on the battery cover until it snaps into place.
    Battery

  4. Place the headset on the headset base and push it downward until the light on the headset turns  on.

Warning!

of explosion if battery is incorrectly placed.
Replace only with the same type.

Option 1: Analog or digital phone installation

phone installation

With this installation, you can make and receive calls using the

PHONE MODE ( ). Please note that the handset must be used to connect/
disconnect the headset to the line. This is also the installation option to be used
together with the Lifter for hs1910 DECT.

  1. Connect the mains adapter to (green) and to an electrical outlet.
  2. Disconnect the curly handset cord from the telephone. Connect the end of the curly handset cord to (light blue).
  3. Connect the orange cord to (orange) and the other end to the handset outlet of the phone.

Make/answer a call

  1. Use your telephone as normal to make/answer a call.
  2. On the headset, press to connect to the line.
  3. On the headset, press again to disconnect the call.
  4. Replace handset to end the call.

Note!
The headset can be kept active, but that will drain the battery faster

Option 2: Analog or digital phone with headset outlet installation

outlet installation

With this installation, you can make and receive calls using the

PHONE MODE ( ). Use the phone’s headset button to connect/disconnect the headset to the line.

  1. Connect the mains adapter to (green) and to an electrical outlet.
  2. Connect the orange cord to   (orange) and the other end to the headset outlet of the phone.

Make/answer a call

  1. On the headset, press to connect.
  2. Use the headset button on your telephone and make/answer a call.
  3. On the headset, press again to disconnect the call.
  4. Use the headset button on your telephone to end the call.

Note!

The headset can be kept active, but that will drain the battery faster

Option 3: Stand-alone installation (analog telephone line)

analog telephone line

With this installation, you can receive calls only. Please note that the headset must be in LINE MODE (T)

  1. Connect the mains adapter toY(green) and to an electrical outlet.
  2. Connect the line cord to T (red) and to a telephone outlet (both RJ11 and UK available).

Make/answer a call

Answer a call as described on previous page.

  1. Use your telephone as normal to make/answer a call.
  2. On the headset, press to connect to the line. You can replace the handset after you hear sound in the headset.
  3. On the headset, press again to disconnect the call.

Range

The headset’s coverage varies depending on whether the radio waves carrying the conversation are blocked by obstacles in their path (up to 50 m in a typical office environment). Coverage can be improved by turning one’s head so that the headset is aligned with the base unit.
Sound quality declines as the limit is reached until the call is finally interrupted.

Headset positioned

Headset positioned

Over-the-ear

  1. Insert the earpiece into the ear hook and press it towards the earpiece until it clicks into place.
  2. Hook the headset onto the desired ear. Adjust the angle of the headset until the microphone is pointing towards your mouth.

NOTE : You may rotate the hook to fit either the right or left ear.

To remove, twist and pull the ear hook until it separates.

Over-the-head

To attach the headset to the headband for wearing on the left or right ear:

  1. Insert the earpiece into the headband ring.
    Headset positioned

  2. Push the earpiece towards the headband ring until it clicks into place.
    Headset positioned

  3. Adjust the headband to fit your head. Adjust and rotate the angle of the headset until the microphone is pointing toward your mouth.
    Headset positioned

NOTE: To wear on the other ear, rotate the headset within the headband ring.

To remove, twist and pull the headset until it separates from the ring of the headband.

Behind-the-neck

The neckband ring is positioned to wear on the right ear when first purchased.

To wear the headset on your left ear:

  1. Remove the ring from the neckband by pulling the ring downwards.
  2. Insert the ring into the left arm of the neckband.
    Behind-the-neck

To attach the headset to the neckband for wearing on the left or right ear:

  1. Insert the earpiece into the neckband ring.
    Behind-the-neck

  2. Push the earpiece towards the neckband ring until it clicks into place
    Behind-the-neck

  3. Place the neckband around your neck and over your ears and adjust and rotate the angle of the headset until the microphone is pointing toward your mouth.
    Behind-the-neck

NOTE: To remove, hold on both sides of the headset and twist and pull the headset until it separates from the ring of the headband.

Settings

PHONE MODE or T LINE MODE
There are two modes available on the headset base:

  • PHONE MODE (q): If you are connecting to a phone via the handset or headset outlet or using the handset lifter (sold separately) (is the default).
    -OR-

  • LINE MODE (T): with a standard analog telephone line.

To change the mode:
In idle mode, press w on the headset base to select LINE MODE (T) or PHONE MODE (q). The corresponding light on the front of the headset base will turn on to indicate the mode setting.
For full instructions on installing and using the handset lifter, see the Lifter for hs1910 DECT manual.

Adaptation to different telephones

Termination
The base unit has a termination switch for adaptation to different telephone systems. The switch can be set in different positions (A-G). If the headset does not work, try all positions until both the receiver and sender have good sound quality. D is standard

Adjustment of signal amplification
If necessary the sending level (your talk) can be adjusted in 5 stages with the MIC. }(down)/{(up) on the speech

Volume control
The volume can be adjusted during a call with the +v and -V buttons on the headset. A “triple beep” is heard at the highest and lowest level respectively.

Mute button z/R
The microphone can be switched off/on during a call. Press z/R on the headset to turn off the headset microphone. When mute is on, the z light on the headset base will be on and a short beep will be heard every 15 seconds until mute is turned off. Press z/R again to unmute the call.

Call waiting
If your phone line supports call waiting service, you will hear a beep if there is an incoming call while you are already in a call. Press and hold z/R (2 sec.) on the side of the headset to put your current call on hold and answer the new call.
You can press and hold z/R at any time to switch back and forth between calls.

NOTE: R + 2 is sent through the line. Your telephone line must comply with this code to work with call waiting.

The timing of the R (recall) is set for EU standard. If the headset should be used in France, Portugal or under PABX with other line characteristics, please change the setting as follows:

  1. Press and hold w until T/q/ z on the base starts blinking.

  2. Use MIC. { one base to select:
    100ms, all European countries except France and Portugal.
     300ms, France and Portugal.
    600ms, New Zealand and USA.

  3. Press w to confirm

Registration

Adding and registering headset
Your base can register up to two cordless headsets.
The first registered headset will have a blueOlight. When you register a second headset to the headset base theOlight of the headset will be orange. You cannot register a headset if any headset is in use.

A headset can only be registered to one product at a time, so the headset must be unregistered before registering to another headset base or cordless phone/system.

To register a headset to the headset base:

  1. Make sure the battery is properly installed in the headset. O will flash twice every five seconds to indicate the headset is not registered.
  2. On the headset base, press and hold J until z on the headset base turns on (about four seconds) and release the button.
  3. Place the headset into the headset base.

Registration may take up to 30 seconds to complete. z on the headset base will turn off and of the newly registered headset will turn orange if registration is successful.
If the registration is not successful,Oon the headset will flash twice every five seconds. To reset the headset, remove the headset from the charger and try the registration process again.

Replacing a headset
You may need to de-register your headsets if:
You have two registered headsets and need to replace one of them.
-OR
You wish to change the designated headset number of your registered headsets.
You must first de-register both headsets, and then re-register each headset you wish to use. Please read carefully through all the instructions on this page before beginning the de-registration process.

To de-register all headsets

  1. Press and hold J on the headset base until z on the headset base turns on and starts to flash (at least 10 seconds), then release the J button.
  2. Immediately press and release J again. You must press J while z is still flashing. (The light flashes for about seven seconds. If the light stops flashing, start again with step one above.)
  3. will be off and O on the headset(s) will flash twice in a few seconds indicating the headset is not registered.
  4. To re-register the headset(s) to the headset base, follow the registration instructions on previous page

NOTE!
If the de-registration process was not successful, you may need to reset the system and try again.
You cannot de-register the headsets if any other headset is in use.

Register the headset to a third party device
Prior to registration onto any other DECT-system you need to de-register the headset from the base. You can register this headset onto most GAP-compatible DECT-system, providing that they use PIN 0000.

This model is GAP (Generic Access Profile) prepared, which means that the headset can be used with most other GAP compatible units irrespective of manufacturer. However the GAP protocol cannot guarantee that all functions may be accessed.

Before attempting to register the headset, first read the instructions for registering a new DECT handset in the manual supplied with your DECT system. Registering the headset will be very similar and the information below describes the registration sequence for a typical DECT telephone.

  1. Change the system Authentication code of your DECT system to 0000 to match the preset PIN of the headset. Your DECT telephone manual will describe how to do this.
    Note: Many DECT telephones already use 0000 as their default Authentication code, so you may not need to change it.

  2. Set the DECT telephone base to subscription mode by following the instructions in your DECT system manual.

  3. Place the headset into the headset hs1910-base.

  4. Complete registration by following any remaining instructions in your DECT telephone manual.

Registration may take up to 60 seconds to complete. on the newly registered headset will turn blue/orange if registration was successful.
If the registration is not successful,Oon the headset will flash twice every five seconds. To reset the headset, remove the headset from the charger and try the registration process again.

NOTE!
The headset MUST be de-registered from the active DECT system before being registered to another. Follow you DECT system manual for instructions on how to do this.

Troubleshooting

Disconnect any additional equipment, extension cords and other phones. If the problem is resolved, the fault lies with another piece of equipment.

  • Check that all cords are undamaged and correctly plugged in.
  • Make sure that the battery connector is plugged into the cordless headset.
  • Charge the battery in the cordless headset for at least 4 hours. For optimum daily performance, return the cordless headset to its base when not in use.
  • Move the cordless headset closer to the headset base. You might have moved out of range.
  • When the handset lifter is used, make sure PHONE MODE is selected on the headset base and the headset is in use (pressingOon the headset and the q on the headset base flashes). Slide on the side of the headset base from A to G until the dial tone is clear.
  • If you subscribe to a high-speed Internet service (Digital Subscriber Line – DSL) through your telephone lines, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter will prevent noise caused by DSL interference.
  • Reset the headset base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless headset and headset base to reset.

If despite the above measures the device still doesn’t work, contact the place where the equipment was purchased for service. Don’t forget the receipt/invoice.

Others

Specific Absorption Rate (SAR)
This device meets applicable international safety requirements for exposure to radio waves.
This device measures 0.02 W/kg (measured over 10 g tissue).
The max. limit according according to the WHO is 2W/kg (measured over 10 g tissue).

Declaration of conformity
We hereby declare that the product ‘Prosound hs1910 DECT’ conforms to the essential requirement and other relevant regulations contained in the directives 1999/5/EC(R&TTE), 2002/95/EC(ROHS). A copy of the manufacturer’s declaration is available at: www.doro.com/dofc

Guarantee

This product is guaranteed for a period of 24 months from the date of purchase. In the unlikely event of a fault occurring during this period, please contact the place of purchase. Proof of purchase is required for any service or support needed during the guarantee period.
This guarantee will not apply to a fault caused by an accident or a similar incident or damage, liquid ingress, negligence, abnormal usage, nonmaintenance or any other circumstances on the user’s part. Furthermore, this guarantee will not apply to any fault caused by a thunderstorm or any other voltage fluctuations. As a matter of precaution, we recommend disconnecting the device during a thunderstorm.
Batteries are consumables and are not included in any guarantee.

This guarantee does not apply if batteries other than DORO original batteries have been used.

NOTE! This guarantee does not affect your legal (statutory) rights under your applicable national laws relating to the sale of consumer products.

Specifications

  • Battery: 3.7 V, 240 mAh Lithium Polymer
  • Mains adapter: SW-6030090300,
    INPUT: 100-240 VAC, 50-60 Hz, 200mA
    OUTPUT: 6 VDC, 300 mA + 9VDC, 300 mA

Use only original battery and orignal power adapter. Danger of explosion if battery is incorrectly placed.

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References

Read User Manual Online (PDF format)

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Download This Manual (PDF format)

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