beko CNG4692DVPS Fridge Freezer User Manual
- June 17, 2024
- Beko
Table of Contents
- beko CNG4692DVPS Fridge Freezer
- Product Usage Instructions
- FAQs
- Safety Instructions
- Environmental Instructions
- Installation
- Preparation
- Operating the Product
- Use of Your Appliance
- Maintenance and Cleaning
- Troubleshooting
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
beko CNG4692DVPS Fridge Freezer
Specifications
- Model: CNG4692DVW_CNG4692DVPS
- Manufacturer: Unknown
- Power: 58 9998 6700
- Language: English
- Date: 12/12/23
- Time: 14:28
- Product Code: 7278046305
Product Usage Instructions
1 Safety Instructions
1.1 Intention of Use
The refrigerator is intended for use in staff kitchens of stores, offices, and other working environments.
1.2 Safety of Children, Vulnerable Persons, and Pets
Keep the refrigerator out of reach of children, vulnerable persons, and pets to prevent accidents.
1.3 Electrical Safety
Ensure that the refrigerator is properly grounded and that the electrical connections are secure.
1.4 Handling Safety
When moving or handling the refrigerator, use caution to prevent injury. Do not attempt to repair or replace any components unless specified in the user manual.
1.5 Installation Safety
Follow the installation instructions carefully to ensure safe and proper installation of the refrigerator.
1.6 Operational Safety
Read and understand all operational instructions before using the refrigerator. Follow safety precautions to prevent accidents.
1.7 Food Storage Safety
Store food in the refrigerator according to recommended guidelines to ensure food safety and prevent spoilage.
1.8 Maintenance and Cleaning Safety
When performing maintenance or cleaning tasks, disconnect the refrigerator from the power source and follow safety guidelines provided in the user manual.
1.9 Disposal of the Old Product
Dispose of the old refrigerator according to local regulations and guidelines to prevent environmental damage.
2 Environmental Instructions
2.1 Compliance with the WEEE Directive and Disposing of the Waste Product
Ensure compliance with the WEEE Directive when disposing of the waste product. Follow local regulations and guidelines for proper disposal.
3 Your Refrigerator
The model CNG4692DVW_CNG4692DVPS is a refrigerator designed for use in staff kitchens and working environments.
4 Installation
4.1 Right Place For Installation
Select a suitable location for installing the refrigerator, ensuring proper ventilation and clearance around the unit.
4.2 Electrical Connection
Follow the electrical connection instructions provided in the user manual to ensure safe and proper installation.
4.3 Attaching the Plastic Wedges
Attach the plastic wedges provided with the refrigerator to stabilize it during installation.
4.4 Adjusting the Legs
Adjust the legs of the refrigerator to ensure stability and proper alignment.
4.5 Hot Surface Warning
Avoid touching hot surfaces of the refrigerator during and after operation to prevent burns.
5 Preparation
5.1 What To Do For Energy Saving
Follow energy-saving tips provided in the user manual to minimize energy consumption.
5.2 First Use
Before using the refrigerator for the first time, clean the interior and set the desired temperature according to the user manual instructions.
5.3 Climate Class and Definitions
Refer to the climate class and definitions section in the user manual to understand the suitable operating conditions for the refrigerator.
6 Operating the Product
Refer to the user manual for detailed instructions on operating the refrigerator.
7 Use of Your Appliance
7.1 Control Panel of the Product
Familiarize yourself with the control panel of the refrigerator to effectively operate and adjust settings.
7.2 Storing Food in the Cooler Compartment
Follow guidelines provided in the user manual for proper food storage in the cooler compartment of the refrigerator.
7.3 Reversing the Door Opening Side
If needed, follow instructions in the user manual to reverse the door opening side of the refrigerator.
7.4 Door Open Alert
The refrigerator may have a door open alert feature. Refer to the user manual to understand its operation and settings.
7.5 Foldable Wine Rack
If your refrigerator has a foldable wine rack, follow instructions in the user manual for proper usage.
7.6 Replacing the Illumination Lamp
If the illumination lamp needs replacement, follow instructions provided in the user manual for safe replacement.
7.7 AeroFlow
AeroFlow is a feature of the refrigerator. Refer to the user manual for information on its functionality and usage.
7.8 Using the Water Dispenser
If your refrigerator has a water dispenser, follow instructions in the user manual for safe and proper usage.
8 Maintenance and Cleaning
Regularly perform maintenance and cleaning tasks as instructed in the user manual to ensure optimal performance and longevity of the refrigerator.
9 Troubleshooting
If you encounter any issues with the refrigerator, refer to the troubleshooting section in the user manual for possible solutions.
FAQs
- Q: Can I repair or replace components of the refrigerator myself?
- A: No, unless specified in the user manual, it is recommended to have installation and repair operations performed by the manufacturer, authorized service, or a person described by the importer company.
- Q: Can I use the refrigerator in external environments such as vessels or balconies?
- A: No, exposing the product to rain, snow, sunlight, and wind may cause a risk of fire. The refrigerator is designed for indoor use in staff kitchens and working environments.
- Q: How should I dispose of the old refrigerator?
- A: Dispose of the old refrigerator according to local regulations and guidelines to prevent environmental damage. Follow the instructions provided in the user manual for proper disposal.
EN
Refrigerator
User Manual
CNG4692DVW_CNG4692DVPS
58 9998 6700/ EN/ AA/ 12/12/23 14:28
7278046305
Please read these instructions first before using your appliance
Thank you for choosing a Beko appliance. Please take some time to read this
user manual before using your appliance, to ensure you know how to safely
operate the controls and functions. Carefully follow all unpacking and
installation instructions to ensure the appliance is correctly connected and
fitted prior to use. Please write your product model and serial number on the
last page of this user manual, and store in a safe location close to the
appliance for easy future reference. This user manual may also be applicable
for several other models. Differences between models will be listed. If you
have any questions or concerns, please call our Customer Service Team or find
help and information online at www.beko.co.uk
Hazard that may result in death or injury.
Important information or useful tips on operation.
Read the user manual.
Combustible material, warning against fire hazard.
The model information as stored in the product data base can be reached by
entering following website and searching for your model identifier (*) found
on energy label. https://eprel.ec.europa.eu/
Safety Instructions
EN
· This section includes the safety instructions necessary to prevent the risk
of personal injury or material damage.
· Our company shall not be held responsible for damages that may occur if
these instructions are not observed.
Always have installation and repair operations performed by manufacturer,
authorized service or a person who will be described by importer company.
Use original spare parts and accessories only.
In farm houses,
In the units of hotels, motels or other resting facilities that are used by
the customers,
In hostels, or similar environments,
In catering services and similar non-retail applications. · This product shall
not be used
in open or enclosed external environments such as vessels, camper vans,
balconies or terraces. Exposing the product to rain, snow, sunlight and wind
may cause risk of fire.
Do not repair or replace any component of the product unless it is clearly
specified in the user manual.
Do not perform any modifications on the product.
1.1 Intention of Use
· This product is not suitable for commercial use and should not be used for a
purpose other than its intended use.
· This product is intended for operating interiors, such as households or
similar.
For example; In the staff kitchens of the stores, offices and other working
environments,
1.2 Safety of Children, Vulnerable Persons and Pets
· This product may be used by children aged 8 years and older and persons with
underdeveloped physical, sensory or mental capabilities or lack of experience
and knowledge if they are being supervised or have been given instruction
concerning use of the appliance in a safe way and the hazards involved.
· Children between 3 and 8 years are allowed to put and take out food
into/from the cooler product.
EN / 4
· Children and pets must not play with, climb on, or get inside the product.
· Children and pets must be kept away from the cabin area (compressor) where
electrical parts are located.
· Cleaning and user maintenance must not be performed by children unless there
is someone overseeing them.
· Keep the packaging materials away from children. Risk of injury and
suffocation.
1.3 Electrical Safety
· The product shall not be plugged into the outlet during installation,
maintenance, cleaning, repair, and transportation operations.
· If the power cable is damaged, it shall only be replaced by authorized
service to avoid any risks that may occur.
· Do not tuck the power cable under the product or to the rear of the product.
Do not put heavy items on the power cable. The power cable should not be bent,
crushed, and come into contact with any heat source.
· Do not use an extension cord, multi-plug or adaptor to operate your product.
· Portable multi-plugs or port- EN able power supplies may overheat and cause
fire. Thus, do not have a multi-plug, portable power sources behind or in the
vicinity of the product.
· Do not plug the product’s power cord in a loose or damaged power outlet.
These types of connections may overheat and cause fire.
· The plug shall be easily accessible. If this is not possible, a mechanism
that meets the electrical legislation and that disconnects all terminals from
the mains (fuse, switch, main switch, etc.) shall be available on the
electrical installation.
· The product must not be operated with an external switching device such as a
timer, or a remote controlled system.
· Do not use the product when your feet are bare or your body is wet.
· Do not touch the plug with wet hands.
· When unplugging the appliance, don’t hold the power cord, but the plug.
1.4 Handling Safety
· Make sure to unplug the appliance before carrying the product.
EN / 5
· This product is heavy, do not handle it by yourself. Injuries may occur if
the product falls on you. Do not bump into places or drop the product while
transporting it.
· Always close the doors and do not hold the product by its doors while
transporting it.
· Be careful not to damage the cooling system and the pipes while handling the
product. Do not operate the product if the pipes are damaged, and contact an
authorized service.
1.5 Installation Safety
· Contact the Authorized Service for the product’s installation. To prepare
the product for use, see the information in the user manual and make sure the
electric and water utilities are as required. If not, call a qualified
electrician and plumber to arrange the utilities as necessary. Failure to do
so may result in electric shock, fire, problems with the product, or injury.
· This product is designed for use at a maximum altitude of 2000 metres above
sea level.
· Keep children away from installation area.
· Check for any damage on the EN product before installing it. Do not have the
product installed if it is damaged.
· Always use personal protective equipment (gloves, etc.) during product
installation, maintenance and repair. Risk of Injury!
· Place the product on a clean, level and hard surface and balance it with the
adjustable legs (by rotating the front feet to the right or left). Otherwise,
the refrigerator may tip over and cause injuries.
· The product shall be installed in a dry and ventilated environment. Do not
keep carpets, rugs or similar covers under the product. This may cause risk of
fire as a result of inadequate ventilation!
· Do not block or cover ventilation holes. Otherwise, power consumption
increases and your product may be damaged.
· When placing the product, make sure that the supply cable is not damaged or
pinched.
· The product must not be connected to supply systems and power sources which
may cause sudden voltage changes (i.e. a portable solar-energy power source).
Otherwise,
EN / 6
damage to your product may occur as a result of the abrupt voltage fluctuations! · The more refrigerant a refrigerator contains, the bigger its installation room shall be. In very small rooms, a flammable gasair mixture may occur in case of a gas leak in the cooling system. At least 1 m³ of volume is required for each 8 grams of refrigerant. The amount of the refrigerant available in your product is specified in the Type Label. · The product must never be placed in such a way that power cables, the metal hose of the gas stove, metal gas or water pipes come into contact with the product’s rear wall (or the condenser). · The installation place of the product must not be exposed to direct sunlight and it shall not be in the vicinity of a heat source such as stoves, radiators, etc. If you cannot prevent installation of the product in the vicinity of a heat source, use a suitable insulation plate and make sure the minimum distance to the heat source is as specified below:
At least 30 cm away from EN heat sources such as stoves, ovens, heating
units and heaters, etc.,
And at least 5 cm away from electrical ovens.
· Your product has the protection class of I.
· Plug the product in a grounded socket that conforms with the Voltage,
Current and Frequency values specified in the type label. The socket must have
a 10A 16A fuse. Our firm will not assume responsibility for any damages due
to usage without earthing and without power connection in compliance with
local and national regulations.
· The product’s power cable must be unplugged during installation. Otherwise,
risk of electric shock and injury may occur!
· Do not plug the product’s power cord in loose, dislocated, broken, dirty,
oily power outlets which have a risk of water contact. These types of
connections may cause overheating and fire.
· Place the power cable and hoses (if any) of the product so that they shall
not cause a risk of tripping over.
EN / 7
· Penetration of humidity and liquid to live parts or to the power cord may
cause short circuit. Thus, do not use the product in humid environments or in
areas where water may splash (e.g. garage, laundry room, etc.) If the
refrigerator is wet by water, unplug it and contact an authorized service.
· Do not ever connect your refrigerator to power saving devices. These systems
are harmful for the product.
· There is a risk of contact with electrical parts when removing the
electronic board cover and the compressor rear cover (if fitted). Do not
remove the electronic board cover and the compressor rear cover (if fitted).
There is a risk of electrocution!
1.6 Operational Safety
· Do not ever use chemical solvents on the product. These materials contain an
explosion risk.
· In case of a failure of the product, unplug it and do not operate until it
is repaired by the authorized service. There is a risk of electric shock!
· Do not place a source of flame EN (e.g. candles, cigarettes, etc.) on the
product or in the vicinity of it.
· Do not get on the product. Risk of falling and injury!
· Do not cause damage to the pipes of the cooling system using sharp and
piercing tools. The refrigerant that sprays out in case of puncturing the gas
pipes, pipe extensions or upper surface coatings may cause irritation of skin
and injury to the eyes.
· Do not place and operate electrical appliances inside the
refrigerator/freezer unless it is advised by the manufacturer.
· Do not jam any parts of your hands or your body to the moving parts inside
the product. Be careful to prevent jamming of your fingers between the
refrigerator and its door. Be careful while opening or closing the door if
there are children around.
· Do not put ice cream, ice cubes or frozen food to your mouth as soon as you
take them out of the freezer. Risk of frostbite!
EN / 8
· Do not touch the inner walls, metal parts of the freezer or food kept inside
the freezer with wet hands. Risk of frostbite!
· Do not place soda cans or cans and bottles that contain fluids that may be
frozen to the freezer compartment. Cans or bottles may explode. Risk of injury
and material damage!
· Do not use or place materials sensitive against temperature such as
flammable sprays, flammable objects, dry ice or other chemical agents in the
vicinity of the refrigerator. Risk of fire and explosion!
· Do not store explosive materials such as aerosol cans with flammable
materials inside the product.
· Do not place cans containing fluids over the product an open state.
Splashing of water on an electrical part may cause an electric shock or a
fire.
· Due to risk of breaking, do not store glass containers with liquid inside in
the freezer compartment.
· This product is not intended for storage and cooling of medicines, blood
plasma, laboratory preparations or sim-
ilar materials and products EN that are subject to the Medical Products Directive. · If the product is used against its intended purpose, it may cause damage to or deterioration of the products stored inside. · If your refrigerator is equipped with blue light, do not look at this light with optical devices. Do not stare directly at UV LED light for a long time. Ultraviolet rays may cause eye strain. · Do not fill the product with more contents than its capacity. Injuries or damages may occur if the contents of the refrigerator fall when the door is opened. Similar problems may also occur when an object is placed over the product. · Ensure that you have removed any ice or water that may have fallen to the floor to prevent injuries. · Change the locations of the racks/bottle racks on the door of your refrigerator only when the racks are empty. Danger of injury! · Do not place objects that may fall/tip over on the product. These objects may fall while opening or closing the door and cause injuries and/or material damages.
EN / 9
· Do not hit or exert excessive pressure on glass surfaces. Broken glass may
cause injuries and/or material damages.
· The cooling system in your product contains R600a refrigerant. The
refrigerant type used in the product is specified in the type label. This gas
is flammable. Therefore, be careful not to damage the cooling system and the
pipes while operating the product. In case of damage to the pipes;
1. Do not touch the product or the power cable.
2. Keep the product away from potential sources of fire that may cause the
product to catch fire.
3. Ventilate the area where the product is placed. Do not use a fan.
4. Contact Authorized Service.
If the product is damaged and you observe gas leak, please stay away from the
gas. Gas may cause frostbite if it contacts your skin.
Before disposing of old products that shall not be used any more: 1. Unplug
the power cord from
the mains socket. 2. Cut the power cable and re-
move it from the appliance together with the plug.
3. Do not remove the racks and EN drawers from the product to prevent
children from getting inside the appliance.
4. Remove the doors. 5. Store the product so that it
shall not be tipped over. 6. Do not allow children to play
with the scrapped product. · Do not dispose of the product
by throwing it into fire. Risk of explosion. · If there is a lock available on
the product’s door, keep the key out of children’s reach.
1.7 Food Storage Safety
Please pay attention to the following warnings to avoid food spoilage: ·
Leaving the doors open for a
long time may cause the temperature inside the product to rise. · Regularly
clean the accessible drainage systems in contact with food. · Clean the water
tanks that have not been used for 48 hours and mains-fed water systems that
have not been used for more than 5 days. · Store raw meat and fish products in
appropriate compartments within the product.
EN / 10
Thus, it does not drip on or come into contact with other foods. · Two-star
freezer compartments are used for storing prefilled foods, making and storing
ice and ice cream. · One, two and three-star compartments are not appropriate
for freezing fresh food. · If the cooling product has been left empty for a
long time, turn off the product, defrost, clean, and dry the product in order
to protect the housing of the product.
1.8 Maintenance and Cleaning Safety
· Unplug the refrigerator before cleaning it or starting to perform
maintenance.
· Do not pull by the door handle if you shall move the product for cleaning
purposes. Handle may cause injuries if it is pulled too hard.
· Do not put your hands etc. under the refrigerator. Jamming may occur or any
sharp edge may cause personal injuries.
· Do not clean the product by spraying or pouring water on the product and
inside the product. Risk of electric shock and fire.
· When cleaning the product, do EN not use sharp and abrasive tools or
household cleaning agents, detergent, gas, gasoline, thinner, alcohol,
varnish, and similar substances. Use only cleaning and maintenance agents that
are not harmful for food inside the product.
· Do not ever use steam or steamed cleaning materials for cleaning the product
and thawing the ice inside it. Steam contacts the live areas in your
refrigerator and causes short circuit or electric shock.
· Do not use any mechanical tools or any other tools than the recommendations
of the manufacturer to speed up the defrost operation.
· Take care to keep water away from the ventilation holes, electronic circuits
or lighting of the product.
· Use a clean, dry cloth to wipe the dust or foreign material on the tips of
the plugs. Do not use a wet or damp piece of cloth to clean the plug.
Otherwise, risk of fire or electric shock may occur.
EN / 11
1.9 Disposal of the Old Product
When disposing of your old product follow the instructions below: · To prevent
children from acci-
dentally locking themselves into the product, if there is door lock, disable
it. · Splash of coolant is harmful to the eyes. Do not damage any part of the
cooling system while disposing of the product.
Environmental Instructions
2.1 Compliance with the WEEE Directive and Disposing of the Waste Product
This product complies with EU WEEE Directive (2012/19/EU). This product bears
a classification symbol for waste electrical and electronic equipment (WEEE).
This symbol indicates that this product shall not be disposed with other
household wastes at the end of its service life. Used device must be returned
to offical collection point for recycling of electrical and electronic
devices. To find these collection systems please contact to your local
authorities or retailer where the product was puchased. Each household
performs important role in recovering and recycling of old appliance.
Appropriate disposal of used
· It may be fatal if the com-
EN
pressor oil is swallowed or if it
penetrates the respiratory
tract.
· Cooling system of your
product includes R600a gas as
specified in the type label. This
gas is flammable. Do not dis-
pose of the product by throw-
ing it into fire. Risk of explo-
sion!
· C -Pentane is used as a blow-
ing agent in insulation foam
and it is a flammable sub-
stance. Do not dispose of the
product by throwing it into fire.
appliance helps prevent potential negative consequences for the environment
and human health.
Compliance with RoHS Directive The product you have purchased complies with EU
RoHS Directive (2011/65/EU). It does not contain harmful and prohibited
materials specified in the Directive.
Package information Packaging materials of the product are manufactured from
recyclable materials in accordance with our National Environment Regulations.
Do not dispose of the packaging materials together with the domestic or other
wastes. Take them to the packaging material collection points designated by
the local authorities.
EN / 12
Your Refrigerator
11 10 9 8 7
EN
1 2 3 4
6
5
1 Adjustable Door Shelf 3 Water dispenser 5 Adjustable Legs 7 Crisper 9
Foldable Bottle Shelf 11 Adjustable Shelves
Optional:Figures in this user manual are schematic and may not exactly match your product. If your product does not comprise the relevant parts, the information pertains to other models.
Installation
2 Egg holder 4 Bottle Shelf 6 Freezer Compartment 8 VitaminZone 10 Fan
Read the “Safety Instructions” section first!
4.1 Right Place For Installation
Contact the Authorized Service for the product’s installation. To prepare the
product for installation, see the information in the user manual and make sure
the elec-
EN / 13
tric and water utilities are as required. If not, call an electrician and
plumber to arrange the utilities as necessary.
WARNING: The manufacturer assumes no responsibility for any damages caused by
the work carried out by unauthorized persons.
WARNING: The product’s power cable must be unplugged during installation.
Failure to do so may result in death or serious injuries!
WARNING: If the door span is too narrow for the product to pass, remove the
door and turn the product sideways; if this does not work, contact the
authorized service.
· Place the product on a flat surface to avoid vibration.
· Place the product at least 30 cm away from the heater, stove and similar
sources of heat and at least 5 cm away from electric ovens.
· Do not expose the product to direct sunlight or keep it in damp
environments.
· Your product requires adequate air circulation to function efficiently. If
the product will be placed in an alcove, remember to leave at least 5 cm
clearance between the product and the ceiling, rear wall and the side walls.
· Check if the rear wall clearance protection component is present at its
location (if provided with the product).
· If the component is not available, or if it is lost or fallen, position the
product so that at least 5 cm clearance shall be left between the rear surface
of the product and the wall of the room. The clearance at the rear is
important for efficient operation of the product.
4.2 Electrical Connection
EN
Do not use extension or multi sockets in power connection.
Damaged power cable must be replaced by Authorized Service.
When placing two coolers in adjacent position, leave at least 4 cm distance
between the two units.
· Our firm will not assume responsibility for any damages due to usage without
earthing and power connection in compliance with national regulations.
· The power cable plug must be easily accessible after installation.
· Do not use multi-group plug with or without extension cable between the wall
socket and the refrigerator.
4.3 Attaching the Plastic Wedges
Use the plastic wedges provided with the product to maintain sufficient space
for air circulation between the product and the wall. 1. To attach the wedges,
remove the
screws on the product and use the screws provided with the wedges. 2. Attach 2
plastic wedges on the ventilation cover as shown in the figure.
EN / 14
4.4 Adjusting the Legs
If the product is not in balanced position, adjust the front adjustable legs
by rotating them to right or left.
EN
4.5 Hot Surface Warning
The side walls of your product are equipped with cooler pipes to enhance the
cooling system. High pressure fluid may flow through these surfaces, and cause
hot surfaces on the side walls. This is normal and it does not require
servicing. Be careful when you contact these areas.
Preparation
Read the “Safety Instructions” section first!
5.1 What To Do For Energy Saving
Connecting the product to electronic energy-saving systems is harmful, as it
may damage the product.
· This refrigerating appliance is not intended to be used as a built in
appliance.
· Do not keep the refrigerator doors open for long periods.
· Do not place hot food or beverages into the refrigerator.
· Do not overfill the refrigerator; blocking the internal air flow will reduce
cooling capacity.
· Since hot and humid air will not directly penetrate into your product when
the doors are not opened, your product will optimize itself in conditions
sufficient to protect your food. Under these circumstances, functions and
components such as compressor, fan, heater, defrost, lighting, display and so
on will operate according to the needs by consuming minimum energy.
· In case that multiple options are present, glass shelves must be placed so
that the air outlets at the rear wall are not blocked and preferably, in a way
that air outlets
remain below the glass shelf. This combination may help improving air
distribution and energy efficiency. · Using the below drawer when storing is
strongly recommended. · Depending on the product’s features; defrosting frozen
foods in the cooler compartment will ensure energy saving and preserve food
quality. · In order to load the maximum quantity of food into the freezer
compartment of your refrigerator, the upper drawers may be taken out and the
food should be placed onto the wire/glass shelves. · Food shall be stored
using the drawers in the cooler compartment in order to ensure energy saving
and protect food in better conditions. · Food packages shall not be in direct
contact with the temperature sensor located in the freezer compartment.
5.2 First Use
Before using your refrigerator, make sure the necessary preparations are made
in line with the instructions in “Safety and Environmental Instructions” and
“Installation” sections. · Keep the product running without placing
any food inside for 6 hours and do not open the door, unless absolutely
necessary.
EN / 15
· The temperature change caused by opening and closing of the door while using
the product may normally lead to condensation on door/body shelves and
glassware placed in the product.
A sound will be heard when the compressor is engaged. It is normal for the
product to make noise even if the compressor is not running, as fluid and gas
may be compressed in the cooling system.
It is normal for the front edges of the refrigerator to be warm. These areas
are designed to warm up in order to prevent condensation.
For some models, indicator panel turns off automatically 1 minute after the
door closes. It will be reactivated when the door is opened or any button is
pressed.
Operating the Product
EN
5.3 Climate Class and Definitions
Please refer to the Climate Class on the rating plate of your device. One of
the following information is applicable to your device according to the
Climate Class. · SN: Long Term Temperate Climate: This
cooling device is designed for use at ambient temperatures between 10 °C and
32 °C. · N: Temperate Climate: This cooling device is designed for use at
ambient temperatures between 16°C and 32 °C. · ST: Subtropical Climate: This
cooling device is designed for use at ambient temperatures between 16°C and
38°C. · T: Tropical Climate: This cooling device is designed for use at
ambient temperatures between 16°C and 43°C.
Read the “Safety Instructions” section first!
· Do not use any mechanical tools or any other tools than the recommendations
of the manufacturer to speed up the defrost operation.
· Do not use parts of your refrigerator such as the door or drawers as a
support or a step. This may cause the product to trip over or its components
to be damaged.
· The product shall be used for storing food only.
· Turn off the water valve if you will be away from home (e.g. at vacation)
and you will not be using the Icematic or the water dispenser for a long
period of time. Otherwise, water leaks may occur.
Unplugging the Product · If you are not going to use the product for
a long time, unplug the product from the socket. · Remove the food to prevent
odours, · Wait for the ice to melt, clean the interior and let it dry, leave
the doors open to avoid damaging the inner body plastics.
EN / 16
Use of Your Appliance
EN
7.1 Control Panel of the Product
1
2
34
10 9
8
1 * Wireless Key
3 Cooler Compartment Temperature Setting Key
5 Compartment Conversion Key
7 Energy Saving (Display Off) Indicator
9 Quick Freezing Key
7
65
2 Cooler Compartment OFF (Vacation) Function
4 Deodoriser Module Key
6 Freezer Compartment Temperature Setting Key
8 Error Status Indicator
10 * Key for Resetting Wireless Connection Settings
Read the “Safety Instructions” section first.
Auditory and visual functions on the indicator panel will assist you in using
the refrigerator. *Optional: Shown functions are optional, there may be
differences of shape and location in functions found on your appliance’s
indicator panel.
1.Wireless Key
This key is used to make a wireless connection with your product via HomeWhiz
mobile
app. When you press the key for 3 seconds, the wireless connection symbol on the display/screen flashes slowly (with intervals of 0.5 seconds). The home network is initialized on the product this way. After achieving wireless connection with the product, wireless connection symbol illuminates continuously, you may activate/deactivate the connection with a short press on this key. The wireless connection icon flashes (with the interval of 0.2 seconds) until the connection is established. When the connection is active, LED will remain lit. If the connection cannot be established for a long period, check your connection settings and refer to the “Troubleshooting” section provided in the user manual. Home-
EN / 17
Whiz application will be used for wireless connection. The steps for setup are
explained through the application during setup. You can access the application
by scanning the QR code on the HomeWhiz label on the appliance. The
application can be obtained from App Store or from Play Store for Android
devices. For details visit https://www.homewhiz.com/ address. 2. Cooler
Compartment Off (Vacation)
Function Key
Press the key for 3 seconds to activate the vacation function. Vacation mode
is activated and the LED on the key is illuminated. “- -” shall be displayed
on the Cooler Compartment temperature indicator and the cooler compartment
does not actively perform cooling. You should not keep your food in the cooler
compartment if you activate this function. The other compartments continue to
cool according to temperatures set before. Press and hold the key for 3
seconds again to cancel this function.
3. Cooler Compartment Temperature
Setting Key Allows setting of temperature for cooler compartment. Pressing the
key will enable the cooler compartment temperature to be set at 8 °C, 7 °C, 6
°C, 5 °C, 4 °C, 3 °C, 2 °C, and 1 °C.
4.*Deodoriser Module Key
Press this key for 3 seconds to activate/deactivate the deodoriser feature.
When the deodoriser feature is active, the LED on the respective key is
illuminated. When the feature is active, the deodoriser module will be
operated periodically.
5.Compartment Conversion Key
Pressing compartment conversion key for 3 seconds, the freezer section
switches between cooler, off and freezer modes. If it is operated as the
cooler compartment, the temperature of the compartment will be set as 4 °C. In
the off mode, compartment temperature indicator shall display “- -“.
6.Freezer Compartment Temperature EN Setting Key
Temperature setting is made for freezer compartment. Pressing the key will
enable the freezer compartment temperature to be set at -18 °C, -19 °C, -20
°C, -21 °C, -22 °C, -23 °C, and -24 °C. 7.Energy Saving (Display Off)
Indicator
Energy saving function is enabled automatically and the energy saving symbol
lights up when the door of the product is not opened or closed for some period
of time. When the energy saving function is active, all symbols on the screen
other than the energy saving symbol shall be turned off. When the energy
saving function is active, pressing any key or opening the door will
deactivate the energy saving function and the display signals will return to
normal. The energy saving function is a function activated ex-factory and
cannot be cancelled.
8. Error Status Indicator
This indicator shall be active when your refrigerator cannot perform adequate
cooling or in case of any sensor error. On the freezer compartment temperature
indicator the letter “E” and on the cooler compartment temperature indicator
the numbers 1, 2, 3 will be displayed. These numbers on the indicator specify
the service regarding the failure. If you place hot food in the freezer
compartment or leave its door open for a prolonged time, an exclamation mark
can be lit. This is not a fault, this warning shall be removed when the food
is cooled down or when any key is pressed.
9.Quick Freezing Key
When the quick freezing key is pressed, the LED on the key is illuminated and
the quick freezing function shall be activated. The freezer compartment
temperature is set to -27 °C. Press the key again to cancel the function. The
quick freezing function will be automatically cancelled after 24 hours. To
EN / 18
freeze a large amount of fresh food, press the quick freezing key before
placing the food in the freezer compartment. 10. Key for Resetting Wireless
Connec-
tion Settings + To reset wireless connection settings, Quick freezing and
Wireless connection keys should be pressed on
simultaneously for 3 seconds. All user in- EN formation recorded previously are removed on the product where wireless connection settings are reset/restored to factory defaults.
7.2 Storing Food in the Cooler Compartment
Storing Food in the Cooler Compartment · Compartment temperatures rise promin-
ently if compartment door is opened and closed frequently and kept open for a
long time, this can reduce the life span of the food and cause the food to
spoil. · In order not to cause odour and taste changes, the food should be
stored in the closed containers. · Do not store too much food in your
refrigerator. To achieve a better and homogeneous cooling, place the food
separately in a way that cold air can wander through them. · Provide air flow
by leaving a space between the food and internal wall. If you lean the food
against the rear wall, the food may freeze. · Bring cooked hot meals to the
room temperature before placing them in the refrigerator. Then, you can place
the tepid meal in the lower shelves of your refrigerator. Do not place the
tepid meals close to the foods which may easily spoil. · Especially pay
attention not to mix the foods sold as frozen with the fresh foods. · Defrost
your frozen food in the fresh food compartment. Thereby, you can cool fresh
food compartment by using frozen food and save energy. · Storing unripe
tropical fruits (mango, melon varieties, papaya, banana, pineapple) in the
refrigerator may speed up the ripening process. This is not recommended
because it will cause shorter storage time.
· You should store onions, garlics, gingers and other root vegetables in dark
and cold room conditions, not in the refrigerator.
· If you notice that a food has spoiled in the refrigerator, throw away that
food and clean the accessories which have come into contact with it.
· In order to cool the meals like soups and stews, which are cooked in the
large pots, quickly, you can put them in the refrigerator by separating them
into their own shallow containers.
· Do not place unpackaged food close to eggs.
· Keep the fruits and vegetables separately and store each variety together
(for example; apples with apples, carrots with carrots).
· Take green vegetables out of the plastic bag and place them in the
refrigerator after wrapping them in a paper towel or drying cloth. If you wash
this type of food before placing them in the refrigerator, remember to dry
them.
· You can both create a damp environment and provide an air flow by keeping
fruits and vegetables, which are prone to drying, in the perforated or
unsealed plastic bags.
· Except the cases where extreme circumstances are available in the
environment, if your product (on the recommended set values table) is set to
the specified set values, the food keep their freshness for a longer time both
in the fresh product compartment and freezer compartment.
EN / 19
Store Foods In The Different Places According To Their Properties:
EN
Food
Location
Egg
Door Shelf
Dairy products (butter, cheese)
If available, zero degree (for breakfast food) compartment
Fruits, vegetables and greenery
Fruit-vegetable compartment, crisper or EverFresh+ compartment (if available)
Fresh meat, poultry, fish, sausage etc. Cooked foods
If available, zero degree (for breakfast food) compartment
Ready to serve foods, packaged products, canned foods and pickles
Top shelves or door shelf
Beverages, bottles, spices and snacks
Door Shelf
Storing Food In The Freezer Compartment
· You can activate Quick Freezing function 4-6 hours before freezing function
and perform a faster cooling.
· Bring hot meals to the room temperature before placing them in the freezer
compartment.
· Foods to be frozen must be divided into portions according to a size to be
consumed, and frozen in separate packages.
· It is recommended to pack the foods before placing them in the freezer.
· In order to prevent expiration of storage time, write the freezing date,
time and name of the product on the package according to the storage times of
different foods.
· Consume the foods you have defrosted quickly. Defrosted foods cannot be
frozen again unless they are cooked. It is not safe to consume the refrozen
fresh foods without cooking after they are defrosted.
· As you freeze fresh foods, do not bring them in contact with already frozen
foods. Otherwise, frozen foods will be defrosted.
Storing The Foods, Which Are Sold Frozen
· In order to protect the quality of the food, keep the time interval between
purchasing transaction and storing as short as possible.
· Buy frozen food which are stored at 18 °C or lower temperatures.
· Avoid buying foods whose packages are covered with ice etc. This means that
the product could be partially defrosted and refrozen. Temperature impacts the
quality of the food.
· Do not excess the storing time recommended by the food producer. Remove only
the food as much as you need from the freezer.
· Except the cases where extreme circumstances are available in the
environment, if your product (on the recommended set values table) is set to
the specified set values, the food keep their freshness for a longer time both
in the fresh product compartment and freezer compartment.
· If fresh food compartment is set to a lower temperature, fresh fruits and
vegetables may be partially frozen.
· The two-star compartments are suitable for pre-frozen food. Ice cream and
ice cubes can be stored.
· Do not freeze food in compartments with one, two and three-stars.
· Always follow the instructions of the producer in relation to the time during which you are required to store your foods. Do not excess the time specified in these instructions!
EN / 20
Meat and Fish
Preparation
Longest storage time
EN
(month)
Steak
By cutting them 2 cm thick and placing foil between them or wrapping tightly with stretch
6-8
Roast
By packing the pieces of meat in a refrigerator bag or wrapping them tightly with stretch
6-8
Cubes
In small pieces
6-8
Veal
Schnitzel, chops
By placing foil between cut slices or wrapping individually with stretch
6-8
Chops
By placing foil between meat pieces or wrapping individually with stretch
4-8
Mutton
Roast Cubes
By packing the pieces of meat in a refrigerator bag or wrapping them tightly with stretch
4-8
By packing the shredded meats in a refrigerator bag or wrapping them tightly with stretch
4-8
Roast
By packing the pieces of meat in a refrigerator bag or wrapping them tightly with stretch
8-12
Meat Products
Beef Mince
Steak
Cubes Boiled meat
By cutting them 2 cm thick and placing foil between them or wrapping tightly with stretch In small pieces By packaging in small pieces in a refrigerator bag Without seasoning, in flat bags
8-12
8-12 8-12 1-3
Offal (piece)
In pieces
1-3
Fermented sausage Salami
It should be packaged even if it has casing.
1-3
Jambon
By placing foil between cut slices
2-3
Chicken and Turkey
By wrapping in foil
4-6
Goose
By wrapping in foil (portions should not exceed 2.5 kg)
4-6
Poultry and Duck
By wrapping in foil (portions should not exceed 2.5 kg)
4-6
hunting animals
Deer, Rabbit, Roe Deer
By wrapping in foil (portions should not exceed 2.5 kg, and their bones should be separated)
6-8
Freshwater fish (Trout, Carp, Crane, Catfish)
2
Lean fish (Sea bass, Tur-
bot, Sole)
Fish and seafood
Fatty fish (Bonito, Mackerel, Bluefish, Red Mullet,
After thoroughly cleaning the inside and scales, it should be washed and dried, and the tail and head parts should be cut when necessary.
4-6 2-4
Anchovy)
Shellfish
Cleaned and in bags
4-6
Caviar
In its packaging, in an aluminium or plastic container
2-3
“The storage times specified in the table are based on the storage temperature of -18°C. ”
EN / 21
Fruits and Vegetables
Preparation
Longest storage
EN
time
(month)
String bean and Pole bean
By shock boiling for 3 minutes after washing and cutting into small pieces
10-13
Green pea
By shock boiling for 2 minutes after shelling and washing
10-12
Cabbage
By shock boiling for 1-2 minute(s) after cleaning
6-8
Carrot
By shock boiling for 3-4 minutes after cleaning and cutting into slices
12
Pepper
By boiling for 2-3 minutes after cutting the stem, dividing into two and separating the seeds
8-10
Spinach
By shock boiling for 2 minutes after washing and cleaning
6-9
Leek
By shock boiling for 5 minutes after chopping
6-8
Cauliflower
By shock boiling in a little lemon water for 3-5 minutes after separating the leaves, cutting the core into pieces
10-12
Eggplant
By shock boiling for 4 minutes after washing and cutting into 2cm pieces
10-12
Squash
By shock boiling for 2-3 minutes after washing and cutting into 2cm pieces
8-10
Mushroom
By lightly sauteing in oil and squeezing lemon on it
2-3
Corn
By cleaning and packing in cob or granular
12
Apple and Pear
By shock boiling for 2-3 minutes after peeling and slicing
8-10
Apricot and Peach
Divide in half and extract the seeds
4-6
Strawberry and Raspberry
By washing and shelling
8-12
Baked fruit
By adding 10% sugar in the container
12
Plum, Cherry, Sour Cherry
By washing and shelling the stalks
8-12
“The storage times specified in the table are based on the storage temperature of -18°C. ”
Dairy Products
Preparation
Longest Storage Time (Month)
Storage Conditions
Cheese (except feta cheese)
By placing foil therebetween, in slices
It can be left in its original pack-
aging for short term storage. For
6-8
long-term storage it should also
be wrapped in aluminium or
plastic foil.
Butter, margarine
In its own packaging
6
In its own packaging or in plastic containers
“The storage times specified in the table are based on the storage temperature of -18°C. ”
at 25°C room temperature in 24 hours for each 100 litres of freezer compartment volume.
“The amount of fresh food that can be frozen for a certain period of time is specified on the type label.”
Food products can only be preserved for extended periods at or below temperature of -18 °C.
Freezer Details
As per the IEC 62552 standards, the freezer must have the capacity to freeze
4,5 kg of food items at -18°C or lower temperatures
You can keep the foods fresh for months (in freezer at or below temperatures of -18 °C).
EN / 22
The food products to be frozen must not contact the already-frozen food inside
to avoid partial defrosting.
Boil the vegetables and filter the water to extend the frozen storage time.
Place the food in air-tight packages after filtering and place in the freezer.
Bananas, tomatoes, lettuce, celery, boiled eggs, potatoes and similar food
items should not be frozen. In case these foods are frozen, only nutritional
values and eating qualities will be negatively affected. A rotting that would
threaten human health is not in question.
Placing The Food Freezer compartment shelves:Different frozen foods like meat,
fish, ice cream, vegetables etc. Cooler compartment shelves:Food items inside
pots, capped plate and capped cases, eggs (in closed case) Cooler compartment
door shelves:Small and packaged food or beverages Crisper:Vegetables and
fruits Fresh food compartment:Delicatessen (breakfast food, meat products to
be consumed in short time)
7.3 Reversing the Door Opening Side
The door opening side of your refrigerator can be reversed according to the
place you put it. When you need this, you should definitely call the nearest
Authorized Service.
Version 1;
EN
If the door of the product remains open for a certain time (between 60 s and 120 s), an audio warning signal sounds; depending on the product model, a visual warning signal (light flash) can also be displayed. If you close the door of the device or press a but- ton on the screen of the device, if any, the warning sound will stop.
Version 2; If the door of the device remains open for a certain period of time (between 60 s and 120 s), the door open alert is sounded. The door open alert is sounded gradually. First, an audible warning starts to sound. After 4 minutes, if the door is still not closed, a visual warning (lighting flash) is activated. The door open alert will be delayed for a certain period of time (between 60 s and 120 s) when any key on the product screen, if any, is pressed. Then the process will start again. When the device door is closed, the door open alert will be cancelled.
7.5 Foldable Wine Rack
It allows the user to store wine bottles if necessary. To use the rack
section, grasp the plastic part and gently pull it down. You can now use the
foldable wine rack.
It is recommended to store a maximum of 2 wine bottles on the foldable wine rack.
7.4 Door Open Alert
The door open alert system of your refrigerator may differ depending on the
model.
To group the wine rack, first remove the glass shelf from the refrigerator. Place it on the glass shelf by pushing the plastic part
EN / 23
through the front and back grooves as shown in the picture. The product will
be ready to use with the foldable wine rack. To remove the foldable wine rack,
first remove the glass shelf from the refrigerator. Then grab the plastic part
and pull it in any direction. You can now use the product without a foldable
wine rack when needed.
7.6 Replacing the Illumination Lamp
Call the Authorized Service when the Bulb/ LED used for lighting in your
refrigerator will be replaced. Lamp(s) used in this appliance cannot be used
for house lighting. Intended use of this lamp is to help the user place food
into the refrigerator / freezer safely and comfortably.
7.7 AeroFlow
It is an air distribution system that provides homogeneous temperature
distribution. With the air circulation, the homogeneous temperature
distribution is ensured in the fresh food storage compartment, and the
temperature fluctuations are kept at low levels. No direct air blowing over
the food is realized and this helps to reduce moisture loss. It preserves the
freshness of the food stored in the fresh food compartment of the
refrigerator. In this way, your food is stored at more stable temperatures and
the contact with air is reduced. The drying and shrinking of foods by losing
moisture is prevented and freshness is provided for a longer time.
7.8 Using the Water Dispenser
The first few glasses of water taken from the fountain will normally be warm.
1. Press on the arm of the water dis-
EN
penser with your glass. It would be
easier to press on the arm with your
hand if you are using a soft plastic
glass.
2. Release the arm after filling your glass
with water as you desire.
The amount of water flow from the fountain depends on the pressure you apply
on the arm. Release the pressure on the arm slightly as the water level in
your glass/container is increased to prevent overflow. Water shall drip if you
press the arm slightly; this is normal and it is not a malfunction.
Filling the water tank of the water dispenser 1. Open the lid of the water
tank as
shown in the figure. Fill in pure and clean drinking water. Close the lid.
If you have not used the water dispenser for a long time, dispose of the first few glasses of water to get clean water.
EN / 24
EN
1. Detach by holding both sides of the door shelf.
Water reservoir capacity is 3 litres, do not overfill.
Cleaning the water tank 1. Remove the water filling reservoir in-
side the door shelf.
2. Hold both sides of the water tank and remove at 45° angle.
3. Remove and clean the water tank lid. EN / 25
Do not fill the water tank with fruit EN juice, fizzy beverages, alcoholic
beverages or any other liquids incompatible for use in the water dispenser.
Using such liquids will cause malfunction and irreparable damage in the water
dispenser. Using the fountain in this way is not within the scope of warranty.
Certain chemicals and additives in such beverages / liquids may cause material
damage to the water tank.
Use clean drinking water only.
NOTICE Do not wash the components of the water tank and water dispenser in the
dishwasher.
Maintenance and Cleaning
WARNING: Read the “Safety Instructions” section first.
WARNING: Unplug the refrigerator before cleaning it.
· Do not use sharp or abrasive tools to clean the product. Do not use
materials such as household cleaning agents, soap, detergents, gas, gasoline,
thinner, alcohol, wax, etc.
· The dust shall be removed from the ventilation grill on the rear of the
product at least once a year (without opening the cover). Clean the product
with a dry cloth.
EN / 26
· Take care to keep water away from the lamp’s cover and other electrical
parts.
· Clean the door with a damp cloth. Remove all contents to remove the door and
body racks. Remove the door racks by lifting them upwards. Clean and dry the
shelves, then attach back in place by sliding from above.
· Do not use chlorinated water or cleaning products on the exterior surface
and chromecoated parts of the product. Chlorine will cause rust on such
metallic surfaces.
· Do not use sharp and abrasive tools, soap, house cleaning materials,
detergents, gas, gasoline, varnish and similar substances to prevent
deformation of the plastic part and removal of prints on the part. Use warm
water and a soft cloth for cleaning, and then dry it.
· On the products without a No-Frost feature, water droplets and icing up to a
thickness of a finger may occur on the rear wall of the freezer compartment.
Do not clean, and never apply oils or similar materials.
· Use a mildly dampened micro-fibre cloth to clean the external surface of the
product. Sponges and other types of cleaning clothes may cause scratches.
· To clean all removable components during the cleaning of the interior
surface of the product, wash these components with a mild solution consisting
of soap, water and carbonate. Wash and dry thor-
oughly. Prevent contact of water with illu- EN mination components and the
control panel.
CAUTION: Do not use vinegar, rubbing alcohol or other alcohol based cleaning
agents on any interior surface.
Stainless Steel External Surfaces Use a non-abrasive stainless steel cleaning
agent and apply it with a soft lint-free cloth. To polish, gently wipe the
surface with a micro-fibre cloth dampened with water and use dry polishing
chamois. Always follow the veins of the stainless steel.
Preventing Odours The product is manufactured free of any odorous materials.
However, keeping the food in inappropriate sections and improper cleaning of
internal surfaces may lead to odours. · To avoid this, clean the inside with
car-
bonated water every 15 days. · Keep the foods in sealed holders, as mi-
cro-organisms arising from foods kept in unsealed containers will cause bad
odour. · Do not keep expired and spoilt foods in the refrigerator.
Protecting Plastic Surfaces Oil spilled on plastic surfaces may damage the
surface and must be cleaned immediately with warm water.
Troubleshooting
Check this list before contacting the service. Doing so will save you time and
money. This list includes frequent complaints that are not related to faulty
workmanship or materials. Certain features mentioned herein may not apply to
your product.
The refrigerator is not working. · The power plug is not fully settled. >>>
Plug it in to settle completely into the socket.
· The fuse connected to the socket powering the product or the main fuse is
blown. >>> Check the fuse.
Condensation on the side wall of the cooler compartment (MULTI ZONE, COOL
CONTROL and FLEXI ZONE). · The door is opened too frequently. >>>
Take care not to open the product’s door too frequently. · The environment is
too humid. >>> Do not install the product in humid environments.
EN / 27
· Foods containing liquids are kept in unsealed holders. >>> Keep the foods
containing liquids in sealed holders.
· The product’s door is left open. >>> Do not keep the product’s door open for
long periods.
· The thermostat is set to a very cool temperature. >>> Set the thermostat to
an appropriate temperature.
Compressor is not working. · In case of sudden power failure or pulling
the power plug off and putting back on, the gas pressure in the product’s
cooling system is not balanced, which triggers the compressor thermic
safeguard. The product will restart after approximately 6 minutes. If the
product does not restart after this period, contact the service. · Defrosting
is active. >>> This is normal for a fully-automatic defrosting product. The
defrosting is carried out periodically. · The product is not plugged in. >>>
Make sure the power cord is plugged in. · The temperature setting is
incorrect. >>> Select the appropriate temperature setting. · The power is out.
The product will continue to operate normally once the power is restored.
The refrigerator’s operating noise is increasing while in use. · The product’s operating performance
may vary depending on the ambient temperature variations. This is normal and not a malfunction.
The refrigerator runs too often or for too long. · The new product may be larger than the
previous one. Larger products will run for longer periods. · The room temperature may be high. >>> The product will normally run for long periods in higher room temperature. · The product may have been recently plugged in or a new food item is placed inside. >>> The product will take longer to
reach the set temperature when recently EN plugged in or a new food item is
placed inside. This is normal. · Large quantities of hot food may have been
recently placed into the product. >>> Do not place hot food into the product.
· The doors were opened frequently or kept open for long periods. >>> The warm
air moving inside will cause the product to run longer. Do not open the doors
too frequently. · The freezer or cooler door may be ajar. >>> Check that the
doors are fully closed. · The product may be set to a temperature that is too
low. >>> Set the temperature to a higher degree and wait for the product to
reach the adjusted temperature. · The cooler or freezer door washer may be
dirty, worn out, broken or not properly settled. >>> Clean or replace the
gasket. Damaged / torn door washer will cause the product to run for longer
periods to preserve the current temperature.
The freezer temperature is very low, but the cooler temperature is adequate. ·
The freezer compartment temperature is
set to a very low degree. >>> Set the freezer compartment temperature to a
higher degree and check again.
The cooler temperature is very low, but the freezer temperature is adequate. ·
The cooler compartment temperature is
set to a very low degree. >>> Set the cooler compartment temperature to a
higher degree and check again.
The food items kept in cooler compartment drawers are frozen. · The cooler
compartment temperature is
set to a very low degree. >>> Set the cooler compartment temperature to a
higher degree and check again.
The temperature in the cooler or the freezer is too high. · The cooler
compartment temperature is
set to a very high degree. >>> Temperature setting of the cooler compartment
EN / 28
has an effect on the temperature in the freezer compartment. Wait until the
temperature of relevant parts reach the sufficient level by changing the
temperature of cooler or freezer compartments. · The doors were opened
frequently or kept open for long periods. >>> Do not open the doors too
frequently. · The door may be ajar. >>> Fully close the door. · The product
may have been recently plugged in or a new food item is placed inside. >>>
This is normal. The product will take longer to reach the set temperature when
recently plugged in or a new food item is placed inside. · Large quantities of
hot food may have been recently placed into the product. >>> Do not place hot
food into the product.
Shaking or noise. · The surface is not flat or durable >>> If
the product is shaking when moved slowly, adjust the stands to balance the
product. Also make sure the ground is sufficiently durable to bear the
product. · Any items placed on the product may cause noise. >>> Remove any
items placed on the product. · The product is making noise of liquid flowing,
spraying etc. · The product’s operating principles involve liquid and gas
flows. >>> This is normal and not a malfunction.
There is sound of wind blowing coming from the product. · The product uses a
fan for the cooling
process. This is normal and not a malfunction.
There is condensation on the product’s internal walls. · Hot or humid weather
will increase icing
and condensation. This is normal and not a malfunction. · The doors were
opened frequently or kept open for long periods. >>> Do not open the doors too
frequently; if open, close the door.
· The door may be ajar. >>> Fully close the EN door.
There is condensation on the product’s exterior or between the doors. · The
ambient weather may be humid, this
is quite normal in humid weather. >>> The condensation will dissipate when the
humidity is reduced.
The interior smells bad. · The product is not cleaned regularly. >>>
Clean the interior regularly using sponge, warm water and carbonated water. ·
Certain holders and packaging materials may cause odour. >>> Use holders and
packaging materials without free of odour. · The foods were placed in unsealed
holders. >>> Keep the foods in sealed holders. Microorganisms may spread out
of unsealed food items and cause bad odour. · Remove any expired or spoilt
foods from the product.
The door is not closing. · Food packages may be blocking the
door. >>> Relocate any items blocking the doors. · The product is not standing
in full upright position on the ground. >>> Adjust the stands to balance the
product. · The surface is not flat or durable >>> Make sure the surface is
flat and sufficiently durable to bear the product.
The crisper is jammed. · The food items may be in contact with
the upper section of the drawer. >>> Reorganize the food items in the drawer.
Temperature on the product surface. · High temperature may be observed
between two doors, on the side panels and on the rear grill area while your
product is operated. This is normal and it does not require servicing.
Fan continues to operate when the door is opened. · Fan may continue to
operate when the
freezer door is open.
EN / 29
WARNING: If the problem persists after following the instructions in this
section, contact your vendor or an Authorized Service. Do not try to repair
the product. This is normal.
DISCLAIMER / WARNING
Some (simple) failures can be adequately handled by the end-user without any
safety issue or unsafe use arising, provided that they are carried out within
the limits and in accordance with the following instructions (see the “Self-
Repair” section).
Therefore, unless otherwise authorized in the “Self-Repair” section below,
repairs shall be addressed to registered professional repairers in order to
avoid safety issues. A registered Professional repairer is a professional
repairer that has been granted access to the instructions and spare parts list
of this product by the manufacturer according to the methods described in
legislative acts pursuant to Directive 2009/125/ EC. However, only the service
agent (i.e.authorized professional repairers) that you can reach through the
phone number given in the user manual/warranty card or through your authorized
dealer may provide service under the guarantee terms. Therefore, please be
advised that repairs by professional repairers (who are not authorized by)
Beko shall void the guarantee. Self-Repair
Self-repair can be done by the end-user with regard to the following spare
parts:door handles,door hinges, trays, baskets and door gaskets (an updated
list is also available support.beko.com as of 1st March 2021).
Moreover, to ensure product safety and to prevent risk of serious injury, the
mentioned self-repair shall be done following the instructions in the user
manual for selfrepair or which are available in support.beko.com . For your
safety, unplug the product before attempting any self-repair.
EN
Repair and repair attempts by end-users for parts not included in such list
and/or not following the instructions in the user manuals for self-repair or
which are available in support.beko.com, might give raise to safety issues not
attributable to Beko, and will void the warranty of the product. Therefore, it
is highly recommended that end-users refrain from the attempt to carry out
repairs falling outside the mentioned list of spare parts, contacting in such
cases authorized professional repairers or registered professional repairers.
On the contrary, such attempts by end-users may cause safety issues and damage
the product and subsequently cause fire, flood, electrocution and serious
personal injury to occur. By way of example, but not limited to,the following
repairs must be addressed to authorized professional repairers or registered
professional repairers:compressor, cooling circuit, main board,inverter board,
display board, etc. The manufacturer/seller cannot be held liable in any case
where end-users do not comply with the above. The spare part availability of
the refrigerator that you purchased is 10 years.During this period, original
spare parts will be available to operate the refrigerator properly The minimum
duration of guarantee of the refrigerator that you purchased is 24 months.
This product is equipped with a lighting source of the “G” energy class. The
lighting source in this product shall only be replaced by Professional
repairer.
EN / 30
BEKO UK AND IRELAND STANDARD MANUFACTURER GUAR- EN ANTEE TERMS AND CONDITIONS
Your new Beko product is guaranteed against faulty materials, defective
components or manufacturing defects.
The standard guarantee starts from the date of original purchase of the product and lasts for a period of twelve (12) months unless Beko plc (the “Manufacturer”) agrees to extend the guarantee for the product in writing.
If you have purchased an American style Fridge freezer, the standard guarantee starts from the date of original purchase of the product, and lasts for a period of twenty four (24) months unless Beko plc (the “Manufacturer”) agrees to extend the guarantee for the product in writing.
If you have any questions about the guarantee on your product (including how
long it is valid), please contact your retailer or our contact centre on 0333
207 9710(UK and Northern Ireland) or 01 862 3411 (Republic of Ireland)
This guarantee does not in any way diminish or affect your statutory rights in
connection with the product. This guarantee is in addition to your statutory
rights as a consumer. If you have any questions about these rights, please
contact the retailer from which you purchased the product. In certain
circumstances, it is possible that your statutory rights may offer additional
or higher levels of protection than those offered under the terms of this
guarantee.
What is covered by this guarantee? · Repairs to the product required as a res-
ult of faulty materials, defective components or manufacturing defects. ·
Functional replacement parts to repair a product. · The costs of a Beko
Approved Engineer to carry out the repair.
What is not covered? · Transit and delivery damage. · Cabinet or appearance
parts, including
but not limited to control knobs, flaps and handles. · Accessories and/or
consumable items including but not limited to ice trays, scrapers, cutlery
baskets, filters and light bulbs. · Repairs necessary as a direct or indirect
result of:
Accidental damage, misuse or abuse of a product.
An attempted repair of a product by anyone other than a Beko Approved
Engineer (the “Engineer”).
Installation or use of a product where such installation or use fails to
meet the requirements contained in this guarantee or the User Instructions
Booklet.
· Repairs to a product operated at any time on commercial or non-residential
household premises (unless we have previously agreed to the installation
environment).
This guarantee is limited to the cost of repairing the product. To the extent
permitted by law, the Manufacturer does not accept and will not be held liable
for any financial loss incurred in connection with the failure of any product
to operate in accordance with the expected standards. Such financial loss
includes but is not limited to loss arising from: · Time taken off work. ·
Damaged food, clothing or other items. · Meals taken at restaurants or from
takeaways. · General compensation for inconveni-
ence.
Important Notes 1. Your product is designed and built for
domestic household use only. 2. The guarantee will automatically be
void if the product is installed or is used in commercial or non-residential
EN / 31
domestic household premises, unless we have previously agreed to the
installation environment. 3. The product must be correctly installed, located
and operated in accordance with the instructions contained in the User
Instructions Booklet provided with your product. 4. Professional installation
by a qualified Electrical Domestic Appliance Installer is recommended for all
Washing Machines, Dishwashers and Electric Cookers (as incorrect installation
may result in you having to pay for the cost of repairing the product). 5. Gas
Cookers must be professionally installed by a Gas Safe (or Gas Networks
Ireland for Republic of Ireland) registered gas installer. 6. This guarantee
is given in respect of products purchased and used within the United Kingdom
and the Republic of Ireland. 7. This guarantee is effective from the initial
date of purchase of a new product from an authorised retailer and will be void
if the product is resold. 8. This guarantee does not apply to graded sales
(where the product is purchased as a “second”). 9. Possession of a copy of
these terms and conditions does not necessarily mean that a product has the
benefit of this guarantee. If you have any questions, please call our Call
Centre on the number set out above. 10. The Manufacturer reserves the right to
terminate the guarantee if its staff or representatives are subjected to
physical or verbal abuse in the course of carrying out their duties. 11.
Optional extras, where available (i.e. extendable feet) are supplied on a
chargeable basis only.
Does Beko offer replacements? This is a repair-only guarantee. On occasion,
the Manufacturer may at its sole discretion, re-place your product with a new
product instead of carrying out a repair.
Where a replacement is offered, this would normally be an identical model but when
EN
this is not possible, a model of similar spe- cification will be provided. The Manufac- turer will cover the costs and arrange for the delivery of the new product and for the return of the old product. Any costs related to dis- connecting the faulty product and in- stalling the replacement product will not be borne by the Manufacturer unless previ- ously agreed to in writing. The original guar- antee will continue to apply to the replace- ment product; the new product will not come with a new guarantee.
Will there be any charge for the repairs? It is your responsibility to provide
evidence to the Engineer that your product is covered by this guarantee with a
proof of purchase. The Manufacturer reserves the right to charge for the
reasonable cost of any service call if: · You cannot provide evidence that
your
product is covered by this guarantee. · Where a service call has been made and
the engineer finds that there is no fault with your product. · That your
product has not been installed or operated in accordance with the User
Instructions Booklet. · That the fault was caused by something other than
faulty materials, defective components or manufacturing defects. · For missed
appointments.
Payment of these costs are due immediately upon the Engineer providing you with an invoice. The Manufacturer reserves the right to terminate the guarantee if you fail to pay the costs for the service call in a timely manner.
If you are a resident of the United Kingdom, this guarantee will be governed by English law and subject to the English Courts, save where you live in another part of the United Kingdom, in which case the law and courts of that location will apply.
If you are resident in the Republic of Ireland, this guarantee will be governed by Irish law and the Irish courts will have jurisdiction.
EN / 32
This guarantee is provided by Beko plc. Beko House, 1 Greenhill Crescent, Watford,Hertfordshire. WD18 8QU.
Beko plc is registered in England and Wales with company registration number
EN
02415578
BEKO UK AND IRELAND BUILT-IN APPLIANCES GUARANTEE TERMS AND CONDITIONS
If you have purchased a built-in or integrated appliance, and registered it within 90 days of purchase by completing the online registration form, then the standard 12 month guarantee will be extended to 24 months, under the same terms and conditions as detailed in our Standard Guarantee Terms and Conditions.
HOW TO OBTAIN SERVICE FOR YOUR APPLIANCE
Please keep your purchase receipt or other proof of purchase details in a safe
place; you will need to have this documentation available should the product
require attention under guarantee.
Please take a few moments to complete the details below, as you will need this information when you call us, or to use our online services. When you call us you may be required to input your serial number into your telephone keypad. For help please visit beko.co.uk/support/model-finder
· The product model number is printed on · The Retailer (Purchased from) and Date
the Operating Instruction Booklet / User
of purchase will be printed on your pur-
guide
chase receipt or other proof of purchase
· The product model and serial number is
paperwork
printed on the Rating Label affixed to the appliance.
Recording of these details alone will not count as proof of purchase. A valid proof of
purchase is required for requesting service
under guarantee.
Model number
Serial number
Purchased from
Date of purchase
For service under guarantee or for product advice please call our Contact
centre
Before requesting service please check the troubleshooting guide in the
Operating Instructions booklet, as a charge may be levied where no fault is
found, and even though your product may still be under guarantee.
After arranging service the area around the product must be easily accessible
to the Engineer, without the need for cabinets or furniture to be removed or
moved.
It is your responsibility to ensure our Engineers have a clean and safe
environment to carry out any repairs.
Please have your Model number and Serial number available when you call us, as you may be required to input your serial number into your telephone keypad during your call.
UK Mainland & Northern Ireland:
0333 207 9710 Landline or mobile calls to 0333 numbers cost no more than calls
to geographic numbers 01 or 02, and are charged at the basic rate. Calls from
landlines and mobiles are
included in free call packages but please check with your telephone service provider for exact call charges.
EN / 33
Republic of Ireland:
EN
01 862 3411
Service once the manufacturers guarantee has expired If you have purchased an
extended guarantee please refer to the instructions contained within the
extended guarantee agreement document, otherwise please call us using the
appropriate number above, where service can be obtained at a charge.
Should you experience any difficulty in obtaining service please call us on
0333 207 9710 or 01 862 3411
Contact us though our website Send us a secure message through our online contact us form. Please visit our website, click Contact Us and choose a product support topic from the list of options. Complete the required details and click send message.
Product registrations For UK registrations please visit beko.co.uk/register and for the Republic of Ireland visit beko.ie/register.
EN / 34
References
- Beko Appliance & Guarantee Registration | Beko UK
- Product Support | Beko UK
- Beko Appliance & Guarantee Registration | Beko Ireland
- Freestanding & Built-In Home & Kitchen Appliances | Beko UK
Read User Manual Online (PDF format)
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