DoorBird D301 Door Intercom IP Upgrade Instruction Manual

DoorBird D301 Door Intercom IP Upgrade

INSTALLATION MANUAL

Read these instructions carefully before starting to use any components. Keep the manual so you can refer to it at a later date if required. If you hand over the device to other persons for use, please hand over the operating manual as well.
You can always find the most up-to-date version of the installation manual on www.doorbird.com/support
To make things easier we use the term “device” for the product “DoorBird D301” and “mobile device” for a smartphone or tablet.

Liability

Every care has been taken in the preparation of this document.
Please inform Bird Home Automation GmbH of any inaccuracies or omissions. Bird Home Automation GmbH cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice. Bird Home Automation GmbH makes no warranty of any kind with regard to the content of this document, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Bird Home Automation GmbH shall neither be liable nor responsible for incidental or consequential damages in connection with the furnishing, performance or use of this material. This product is only to be used for its intended purpose.

Equipment Modifications

This equipment must be installed and used in strict accordance with the instructions given in the user documentation. This equipment contains no components that require service by the user. Unauthorized equipment changes or modifications will invalidate all applicable regulatory certifications and approvals.

Symbols used

Danger: Indicates a hazardous situation which, if not avoided, will result in death or serious injury.
Warning : Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
Caution : Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

Notice : Indicates a situation which, if not avoided, could result in damage to property.
Important: Indicates significant information which is essential for the product to function correctly.
Note : Indicates useful information which helps in getting the most out of the product.

Hazard information

• WARNING
  • Mounting, installation, and servicing work on electrical devices may only be performed by a qualified electrician. Failure to observe this regulation could result in the risk of serious damage to health or fatal injury due to electric shocks.
  • Devices with 110-240 V connection : The device may only be connected to an easily accessible power socket outlet. The mains adapter must be pulled out if a hazard occurs.
  • For power supply, only use the original plug-in mains adapter delivered with the device or a recommended PoE-Switch/PoE-Injector as specified in this manual.
  • Because of electrostatic charging, direct contact with the circuit board can result in the destruction of the device. Direct contact with the circuit board must therefore be avoided at any time.
  • Observe the EN 60065 resp. EN 60950 resp. EN 62368 standard.
  • Do not use the device if there are signs of damage to the housing, control elements or connecting sockets, for example, or if it demonstrates a malfunction. If you have any doubts, please have the device checked by an authorized expert.
  • Do not open the device. This voids the warranty of the device.  The device does not contain any parts that can be maintained by the user. In the event of an error, please have the device checked by an authorized expert.
  • For safety, approval, and licensing reasons (CE/FCC/IC, etc.), unauthorized change and/or modification of the device is not permitted.
  • The device is not a toy; do not allow children to play with it. Do not leave packaging material lying around. Plastic films/bags, pieces of polystyrene, etc. can be dangerous in the hands of a child.
  • Always lay cables in such a way that they do not become a risk to people and domestic animals.
  • Voltage is applied to parts within the equipment. Do not touch any parts that are not associated with the installation, wiring, or connection. Electric shock could result.
  • On devices that are not marked as weather-proof: Keep the device away from water or any other liquid.
  • Do not install or make any wire terminations while the power supply is plugged in. It can cause electric shock or damage to the device.
  • Before turning on power, make sure wires are not crossed or shorted. If not, fire or electric shock could result.
  • High voltage may be present internally. Do not open the device. Electric shock could result.
  • The device is not of explosion-proof. Do not install or use near gases or flammable materials. Fire or explosion could result.
  • Do not install two power supplies in parallel to a single input. Fire or damage to the device could result. Be sure to connect a single power supply to the device.
  • Do not connect any terminal on the device to an AC power line. Fire or electric shock could result.
  • Keep AC cord from being marred or crushed. If the AC cord is fractured, fire or electric shock could result.
  • Do not plug or unplug with wet hands. Electric shock could result.
• Do not put any metal or flammable material into the device. Fire, electric shock, or device trouble could result.
• Existing wiring such as chime wiring, etc. may contain high-voltage AC electricity. Damage to the device or electric shock could result. Wiring and installation must be done by a qualified electrician.
• When mounting the device on a wall or ceiling, install the device in a convenient location, but not where it could be jarred or bumped. Injury could result.
• On devices with ground terminals, connect to an earth ground. Otherwise, fire or malfunction could result.
• On devices with plastic or real glass, do not put high pressure on the glass. If fractured, injury could result.
• On devices with LCD, if the LCD is punctured, do not allow contact with the liquid crystal inside. Injury could result. If necessary, gargle your mouth and clean your eyes or skin with clear water for at least 15 minutes and consult your doctor.
• Do not put anything on the device or cover the device with cloth, silicone, glue, coating, separate covering, etc. Fire or device issues could result.
• Do not install the device in any of the following locations. Fire, electric shock, or device trouble could result.
  • Places under direct sunlight or places near heating equipment that vary in temperature.
  • Places subject to dust, oil, chemicals, and hydrogen sulfide (hot spring).
  • Places subject to moisture and humidity extremes, such as bathrooms, cellars, greenhouses, etc.
  • Places where the temperature is very low, such as inside a refrigerated area or in front of an air conditioner.
  • Places subject to steam or smoke (e.g. near heating or cooking surfaces).
  • Where noise-generating devices such as dimmer switches or inverter electrical appliances are close by.
  • Locations are subject to frequent vibration or impact.

WARNING

• On devices with intercom, be sure to perform a call test with low audio volume on both intercom devices. A sudden call etc. may arrive causing for example damage to your ear.
• If the device does not operate properly, unplug the power supply.
• All devices which are not marked as weather-proof are designed for indoor use only. Do not use outdoors.
• On devices that are marked weather-proof: Do not spray with high-pressure water. Device issues could result.
• We do not assume any liability for damage to property or personal injury caused by improper use or the failure to observe the hazard information. In such cases, any claim under warranty ceases.
  For consequential damages, we assume no liability!

Safety instructions

• NOTICE

  • The device shall be used in compliance with local laws and regulations.

  • Store the device in a dry and ventilated environment.

  • Avoid exposing the device to shocks or heavy pressure.

  • Do not install the device on unstable brackets, surfaces or walls. Make sure the material is strong enough to support the weight of the device.

  • Use only applicable tools when installing the device. Using excessive force with tools could cause damage to the device.

  • Do not use chemicals, caustic agents, or aerosol cleaners.

  • Use a clean dry cloth for cleaning.

  • Use only accessories that comply with the technical specifications of the device. These can be provided by Bird Home Automation GmbH.

  • Use only spare parts provided by or recommended by Bird Home Automation GmbH.

  • Do not attempt to repair the device by yourself. Contact Bird Home Automation GmbH for service matters.

  • Keep the device more than 1 m (3.3′) away from the microwave, radio, TV, wireless router and any other wireless devices.

  • On devices with intercom or built-in speaker or built-in microphone or signal transmission functions, keep the wires more than 30 cm (12”) away from AC 100-240 V wiring. AC-induced noise and/or device malfunction could result.

  • Install the device in an area that will be accessible for future inspections, repairs, and maintenance.

  • If the device is used close to a cellular phone, the device may malfunction.

  • The device can be damaged if dropped. Handle with care.

  • The device turns inoperative during power failure.

  • On devices with intercom or built-in speaker or built-in microphone, in areas where cellular or Radio / TV broadcasting station antennas are closeby, the device may be affected by radio frequency interference.

  • On devices with LCD screens, it must be noted in advance that the LCD panel, though manufactured with very high precision techniques, inevitably will have a very small portion of its picture elements always lit or not lit at all. This is not considered a device malfunction.

  • On devices with intercom, due to the environmental sound around the device, it may hinder smooth communication, but this is not a malfunction.

  • On devices with Username/Password, the Username/Password to access the device is the customer’s responsibility. Make sure to use a password that cannot be easily guessed by a third party.
    We recommend that you change the Password on a regular basis.

  • We will, under no circumstances, be liable for damage that occurs due to failures in power supply, network equipment, or terminal devices; failures due to Internet providers and cellular network providers; failures such as disconnected lines and other losses in communication, which makes it impossible to provide this service as well as in any way delay this service due to any other causes outside of our responsibility; or if an error or missing data occurs during transmission.

COMPATIBILITY CHECK

Check your housing front

The brand of the indoor station is usually printed on the housing front of the indoor station.

Open the indoor station

In some cases, the brand or model name is only printed inside the housing.
Usually, the housing front of the indoor station is only attached with a clip. Simply press on the clip at the corresponding opening (usually on the upper or bottom side of the housing) with a small flat screwdriver. Then the housing front can be easily removed.

Check the board

The brand and model name is usually printed on the board.

NO MATCH?
If you cannot find the brand and model name, simply send us 3 photos:

1.  The outside of the housing front
2. The inside of the housing front
3. The inside of the back panel

Transportation

NOTICE: When transporting the device, use the original packaging or NOTICE equivalent to prevent damage to the device.

Warranty Information For information about the device warranty, see www.doorbird.com/warranty

COMPONENTS

DEVICE

Back

1. Mounting points
   • To mount the device on a wall or ceiling using countersunk head screws
2. Connection terminal
   • (incl. green screw terminal blocks), setup button (SET), LAN/PoE
3. Diagnostic LED
   • To visualize the current status of the device

INSTALLATION

All the steps below should be carried out carefully by a competent adult, taking into consideration any applicable safety regulations. Please contact us directly or seek the advice of a competent specialist.

Please ensure that all wires used for the installation are undamaged along their entire length and approved for this type of use.

Network speed and network components

• Please ensure that the upload speed of your Internet connection is at least 0.5 Mbps. The user experience is only as good as your network speed, network stability, and quality of your network components, such as your Internet Router and WiFi access points or WiFi repeaters. Please also make sure that your network components are no older than two years old, have been manufactured by a well-known manufacturer, and have the latest firmware installed.
• Should these requirements not be fulfilled, it may occur, for example, that the performance of audio and video is poor or push notifications are delayed or do not arrive on your smartphone or tablet at all.
• High-speed Internet (via landline): DSL, cable, or optical fiber
• Network : Ethernet, with DHCP

STEP 1: DETERMINING THE ASSEMBLY LOCATION

• The device should be mounted closely to your existing indoor station.
• The device is designed for indoor use only. Press the drilling template of the device against the wall or ceiling at the desired installation site and mark the boreholes with a pencil. Remove the drilling template again. Ensure that no cables are to be found in the wall or ceiling behind the boreholes.

STEP 2: DOWELS AND SCREWS

• If the wall of the house is not made of wood, you should drill 5 mm diameter dowel holes in the wall according to the drilling template and then place the dowels provided into the boreholes. If the wall of the house is made of wood, dowels are normally not required. There are special dowels for mounting the device on an insulating wall, e.g. Fischer insulating dowels. Please check with your insulating material manufacturer regarding which dowels they recommend. Use the Phillips countersunk head screws provided to position it in the dowels or on the wall, so that the countersunk head screws protrude a few millimeters above the wall.

STEP 3: POWER SUPPLY OPTIONS

The device does not have a battery as a power supply, therefore, choose one of the following options.

OPTION 1 : POWER SUPPLY USING THE POWER SUPPLY UNIT (MAINS ADAPTOR)

To power the device using the provided mains adapter, 2 insulated wires are required. The power supply unit has a 300 cm long cable with two insulated wires. The network connection is then established via a network cable or alternatively via WiFi.

Only use the power supply unit provided with the device or a DIN-rail power supply unit that you can obtain from us separately since this has been electrically stabilized and is equipped with an integrated audio interference reduction device. Other power supply units may destroy the device or cause poor transmission quality. The warranty expires automatically if you use a different power supply unit.

OPTION 2: POWER SUPPLY AND NETWORK CONNECTION USING POE (POWER OVER ETHERNET)

• To power the device via a PoE-Switch (e.g. D-Link DGS-1008P) or PoE-Injector (e.g. DoorBird Gigabit PoE Injector A1091), use a CAT.5 cable or higher in accordance with the PoE standard IEEE 802.3af Mode A.
• A CAT.5 cable or higher must be used for this purpose, as network signals can only be transmitted over completely insulated, shielded and twisted cables. If you use PoE as a source of power, the four wires for PoE then simultaneously form the data line. The device will not start if your PoE-Switch/PoE-Injector does not support the PoE Standard IEEE 802.3af Mode A.

Do not combine the power supply via the mains adapter with the power supply via PoE.

1. 2. Disconnect the PoE-Switch or PoE-Injector from the power grid.
2. Run the network cable to the installation location of the device.

For further information to PoE see : http://www.doorbird.com/poe

OPTION 3: POWER SUPPLY USING A DIN RAIL POWER SUPPLY UNIT

Alternatively, to the mains adapter, we offer a DIN rail power supply in our online shop, which can be installed by a specialist. The network connection is then made via a network cable or alternatively via WiFi. Please remove the cables and wires from the sockets of the device that you do not need.

Please take care when connecting the cables and wires. Connecting the cables and wires the wrong way may damage the device. Wires without insolation material must not protrude out of the green screw connection terminal, it may lead to electrical short and damage the device.

STEP 4: ACTIVATING THE DEVICE

If the device is to be supplied with power by a mains adapter, plug the power adapter of the device into a wall socket. If the device is to be powered via PoE, switch on the PoE switch/ PoE injector which is connected to the device.
The diagnostic LED indicates whether the device is supplied with power. This LED lights up after about 30 to 60 seconds after you have connected the power supply. The device is now ready for operation.

LED is permanently lit : The device is connected to the Internet
LED flashes every 3 seconds : The device has no internet connection
LED flashes every second : The device has no network connection

After you have connected the device to the power supply, the diagnostic LED turns off within 5 minutes. If the diagnostic LED does not light up, please check the power supply. If you use the mains adapter instead of PoE, check in particular whether the plus and minus poles are connected correctly to the device.

STEP 5: DOWNLOAD THE DOORBIRD APP AND ONLINE CHECK

• Download the “DoorBird” App by Bird Home Automation onto your mobile device from the Apple App Store or Google Play Store. You can always find the most up-to-date version of the App manual on www.doorbird.com/support.

If you use WiFi to connect the device to your Internet router (not a network cable), open the DoorBird App and select ” > Wifi Setup“ and follow the instructions.

• When you have finished the WiFi setup or connected the device to your Internet router via network cable, check on the website www.doorbird.com/checkonline if your device is online. If the device is not online, check the network connection and power supply.

STEP 6: CONNECTION TO THE INDOOR STATION

• Open the DoorBird App ” > Administration“. In the ”Administrator Username“ field, click the QR Code icon. Scan the QR Code ”App administrator username“ on the enclosed ”Digital Passport“. You will now be asked for the manufacturer and model number of your indoor station. Follow the steps in the app to connect the device to the indoor station.

STEP 7: ADD THE DEVICE TO THE APP

• After successfully setting up the indoor station, navigate in the DoorBird App to ” > Add user“ and click on the QR Code icon in the App User field. Scan the QR code ”App user“ on the enclosed ”Digital Passport“. The DoorBird D301 is now ready for use.

TECHNICAL SPECIFICATIONS

Dimensions

• 125 x 119 x 26 mm (H x W x D)
• 4.92 x 4.68 x 1.02 in (H x W x D)

Connectors

• RJ45 for LAN/PoE
• 15 V DC Eingang (+, -)
• Inputs for bus and communication signals

Power supply

• 15 V DC or Power over Ethernet (PoE 802.3af Mode-A)

Approvals

• CE, FCC, IC, RoHS, IP50

Operating conditions

• 0 to +55°C / 32 to 131°F Relative Humidity
• 10 % to 85 % (noncondensing)

Scope of delivery

• 1 x D301A
• 1 x Power supply unit
• (mains adaptor) with four
• country-specific adaptors
• (110 – 240 V AC to 15 V DC)
• 1 x Small parts
• 1 x Installation manualUIREMENTS

System requirements
Mobile device : Newest iOS on iPhone/iPad, newest Android on Smartphone/Tablet
Internet: High-speed landline Broadband Internet connection, DSL, cable or fiber optic, no socks or Proxy server
Network : 802.11 b/g/n 2.4 GHz
or Ethernet Network, with DHCP

Supported door intercoms

• See : www.doorbird.com/d301

Supported configurations:

• Standard configuration with 1x door station, any number of indoor stations, 1x manufacturer recommended power supply unit for door station and indoor stations (the power supply unit must supply current and voltage according to manufacturer‘s
• specifications).
• No additional modules, e.g. floor switches, door switches, etc.

WiFi :

• 2.4 GHz, 802.11 b/g/n, internal antenna

PoE:

• IEEE 802.3 af/at

Bluetooth:

• Bluetooth® Low Energy (BLE)

Housing :

• Polycarbonate / ABS, UV resistant
• Errors and omissions excepted.

LEGAL NOTES

General remarks

1. DoorBird is a registered trademark of Bird Home Automation GmbH.
2. Apple, the Apple logo, Mac, Mac OS, Macintosh, iPad, Multi-Touch, iOS, iPhone, and iPod touch are trademarks of Apple Inc.
3. Google, Android, and Google Play are trademarks of Google, Inc.
4. The Bluetooth® word mark and logos are registered trademarks of Bluetooth SIG, Inc.
5. All other company and product names may be trademarks of the respective companies with which they are associated.
6. We reserve the right to make changes to our products in the interests of technical advancement. The products shown may also look different from the products supplied based on ongoing enhancement.
7. Reproducing or using texts, illustrations, and photos from this instruction manual in any media – even if only in the form of excerpts – shall only be permitted with our express written consent.
8. The design of this manual is subject to copyright protection. We do not accept any liability for any errors or any erroneous content or printing errors (even in the case of technical specifications or within graphics and technical sketches).
9. Our products are in compliance with all technical guidelines, and electrical and telecommunications regulations applicable in Germany, the EU, and the USA.

Data privacy and data security

1. For maximum security, the device uses the same encryption technologies as are used in online banking. For your security, no port forwarding or DynDNS is used either.
2. The data center location for remote access over the Internet by means of an App is obligatory in the EU if the determined Internet IP address location of the device is within the EU. The data center is operated in line with the most stringent security standards.
3. Video, audio, and any other surveillance methods can be regulated by laws that vary from country to country. Check the laws in your local region before installing and using this device for surveillance purposes.

If the device is a door, indoor station or camera:

• In many countries video and voice signals may only be transmitted once a visitor has rung the bell (data privacy, configurable in the App).
• Please carry out the mounting in such a way that the detection range of the camera limits the device exclusively to the immediate entrance area.
• The device may come with a visitor history and motion sensor. You can activate/deactivate this function if required.

If necessary, indicate the presence of the device in a suitable place and in a suitable form.

Please observe any relevant country-specific statutory regulations concerning the use of surveillance components and surveillance cameras applicable at the installation site.

Check with the property owner and your house community if you are allowed to install and use this product. Bird Home Automation GmbH cannot be held responsible for any misuse or misconfiguration of this product, including the unauthorized opening of a door.

Bird Home Automation cannot be held responsible for damages caused by improper existing installations or improper installation.

Software and operating system updates (so-called „firmware updates“) are generally automatically installed on the products of Bird Home Automation GmbH via the Internet, if technically possible. Automatic firmware updates keep the products‘ software up to date so that they always work reliably, safely, and efficiently. Through further development, features can be added, extended or slightly changed. Major changes or limitations to existing features will generally occur if Bird Home Automation GmbH deems it necessary (e.g. for data protection, data security or stability reasons, or to keep them up to date). When a firmware update is available, Bird Home Automation GmbH‘s servers generally automatically distribute it to all compatible products connected to the Internet or Bird Home Automation GmbH‘s servers. This process is gradual and can take several weeks. As soon as a product receives a firmware update, the system will be installed and will restart by itself. Installed firmware updates cannot be undone. Since the products and software of Bird Home Automation GmbH are not explicitly customer-specific products, a customer cannot deny an automatic update if the product is connected to the Internet or to the Bird Home Automation GmbH’s server.

Instructions for disposal

• Do not dispose of the device with regular domestic waste. Electronic equipment must be disposed e.g. at local collection points for waste electronic equipment in compliance with the Waste Electrical and Electronic Equipment Directive.

Publisher

• Bird Home Automation GmbH
• Joachimsthaler Str. 12 10719 Berlin Germany
• Web: www.doorbird.com
• Email: hello@doorbird.com
• www.doorbird.com

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