TCL S Series 75 Inch Class 4K LED Smart TV User Guide
- June 17, 2024
- TCL
Table of Contents
- TCL S Series 75 Inch Class 4K LED Smart TV
- Specifications
- Product Usage Instructions
- Important Information
- Product Information
- Important Safety Instructions
- Battery Caution & Disposal Information
- ELECTRONICS & PACKAGING RECYCLING INFORMATION
- What’s in the box
- What you need
- Set up your TV
- Optional – To mount on a wall
- Power up
- Grab your remote
- Get to know your TV
- Complete guided setup
- And the setup is done… Congratulations!
- TCL North America Limited Warranty
- TCL North America Limited Warranty
- Broadcasting & Operating Environment
- Troubleshooting
- FAQ
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
TCL S Series 75 Inch Class 4K LED Smart TV
Specifications
- Model: S-Series S410G/S450G
- Manufacturer: TCL
- Extended Manufacturer Coverage: Up to 4 Years
- Parts & Labor Coverage: Extended coverage for manufacturer defects
- Priority Service: Free shipping and rapid turn-around time
- Product Replacement: Free 1-time replacement if the product cannot be fixed
- Genuine TCL Parts & Service: Genuine parts and factory-certified service
- No Deductible: $0 out-of-pocket expense
- Pixel Repair and Burn-In Coverage: Coverage for shadow pixels and burn-in issues
- Accidental Damage Protection: Coverage for drops, breaks, and spills starting after 30 days
- Complimentary Remove & Reinstall: Removal and reinstallation service for televisions 65″ and larger
- Lost Your Remote? Replacement provided one time only
Product Usage Instructions
Registering your product
To register your product and protect your purchase, follow one of the
methods below:
- Text a photo of the camera icon to 71403
- Visit register.tcl.com to register online
If you need help during the registration process, visit photoregister.com/help or text HELP to 71403.
TCL Protection Plan
To receive the best value and ensure uninterrupted viewing pleasure, add a
TCL Protection Plan within the first 30 days of ownership. The TCL Protection
Plan provides extended coverage for manufacturer defects, free shipping, rapid
turn-around time, and a free 1-time product replacement if the product cannot
be fixed. It also includes genuine TCL parts and factory-certified service,
pixel repair and burn-in coverage, accidental damage protection starting after
30 days, complimentary remove and reinstall service for televisions 65″ and
larger, and one-time remote replacement.
Important Safety Information
Before using the product, please take note of the following safety
precautions:
- Risk of Electric Shock: Do not open the product. It incorporates double insulation between hazardous main voltage and user-accessible parts. Only use identical replacement parts for servicing.
- Neutral Fusing: Disconnect mains before servicing. Do not remove the cover or back as there are no user-serviceable parts inside. Refer servicing to qualified service personnel.
- Dangerous Voltage: The product contains dangerous voltage that presents a risk of electric shock or personal injury.
- Fire and Electric Shock: Do not expose the product to rain, moisture, dripping, splashing, or objects filled with liquids. Follow the provided base or wall mounting instructions to ensure stability and safety.
- Battery Safety: Keep the batteries away from excessive heat such as direct sunlight, open flame, or fire. Refer to the identification/rating label on the back panel for proper operating voltage.
- Cable TV Grounding: Connect the cable ground to the building’s grounding system as close to the point of cable entry as possible, following electrical code guidelines.
Register and protect your purchase
TEXT TO REGISTER
- Text a photo of the camera icon to 71403
- Or register online at register.tcl.com Need help? Visit photoregister.com/help or text HELP to 71403
Add a TCL Protection Plan when you register your product and be covered from life’s mishaps
Thank you for choosing TCL. We want your ownership experience to bring you as much joy as you purchase during registration. Add a TCL Protection Plan within your first 30 days of ownership to receive the best value and we won’t let anything get in the way of your viewing pleasure
DO NOT RETURN TO STORE
WE ARE READY TO HELP
contact us first with any questions
TCL SUPPORT: support.tcl.com/us 1-877-300-9576
TAKE CARE WHEN REMOVING THE TV
Important Information
CAUTION
RISK OF ELECTRIC SHOCK. DO NOT OPEN.
CAUTION
Neutral fusing. Disconnect mains before servicing. Caution: To reduce the
risk of electric shock, do not remove the cover (or back). No user-serviceable
parts inside. Refer servicing to qualified service personnel.
This symbol indicates “dangerous voltage” inside the product that presents a risk of electric shock or personal injury.
This symbol indicates that this product incorporates double insulation between hazardous main voltage and user-accessible parts. When servicing, use only identical replacement parts.
This symbol indicates important instructions accompanying the product.
WARNING
To reduce the risk of fire or electric shock, do not expose this product to
rain or moisture. This product should not be exposed to dripping or splashing.
No objects filled with liquids, such as vases, should be placed on the
apparatus.
WARNING
The TV is unstable if it is not properly attached to the base or mounted to
the wall. Please follow the base or wall mounting instructions provided in the
User’s Guide to ensure your safety.
Warning : The batteries should not be exposed to excessive heat, such as prolonged direct sunlight, open flame, or fire of any kind. Refer to the identification/rating label located on the back panel of your product for its proper operating voltage. Cable TV Installer: This reminder is provided to call your attention to Article 820-40 of the National Electrical Code (Section 54 of the Canadian Electrical Code, Part 1) which provides guidelines for proper grounding and, in particular, specifies that the cable ground should be connected to the grounding system of the building as close to the point of cable entry as practical. Important: This television is a table model and is designed to sit on a firm, flat surface. Do not place the TV on soft carpeting or on a similar surface as this may cause the ventilation slots located on the bottom of the unit to be blocked and may result in reduced product lifespan from overheating. To ensure adequate ventilation for this product, maintain a spacing of one
- inch from the top and side of the TV receiver and two
- inches from the rear of the TV receiver and other surfaces. Make sure the TV stand or base you use is of adequate size and strength to prevent the TV from being accidentally tipped over, pushed off, or pulled off. This may cause personal injury and/or damage to the TV. Refer to the Important Safety Instructions on the next page.
The Power button on this TV and your remote control puts the TV into a very low-power standby mode but will not completely turn the power off. In order to completely shut the power off, you will need to disconnect the power cord from the outlet. The mains plug/appliance coupler is used to completely turn off the device. If you prefer to completely turn off the device, you should install the TV in a manner that allows you to disconnect the power cord when desired.
Product Information
Keep your sales receipt to obtain warranty parts and service and for proof of purchase. Attach it here and record the serial and model numbers in case you need them. These numbers are located on the product. Keep the apparatus at least 8 inches away from the human body.
Input | Signal Compatibility |
---|---|
Antenna/Cable | 480i, 480p, 720p, 1080i (NTSC, ATSC, and QAM formats) |
Composite Video | 480i |
HDMI | 480i, 480p, 720p/60Hz, 1080i/60Hz, 1080p/60Hz, 2160p/24/30/60Hz |
For the best viewing experience, remove the energy guide label from the TV front panel or TV screen before use.
- Model No.
- Purchase Date
- Serial No.
- Dealer/Address/Phone
Important Safety Instructions
- Read these instructions.
- Keep these instructions.
- Heed all warnings.
- Follow all instructions.
- Do not use this apparatus near water.
- Clean only with a dry cloth.
- Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
- Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
- Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
- WARNING: Please refer to the information on the exterior bottom enclosure for electrical and safety information before installing or operating the apparatus.
- WARNING: The main plug is used to disconnect the device and should remain readily operable.
- When not in use, tie up the power cord set with a cable tie or with something similar. It should not be near sharp edges as it may cause abrasion of the power cord set. When put into use again, please make sure the power cord set is not damaged. If any damage is found, please use a replacement power cord specified by the manufacturer or that is identical to the original one.
- No open flame sources, such as lit candles, should be placed on, under, or near the apparatus.
- Unplug this apparatus during lightning storms or when unused for long periods of time.
- Only use attachments/accessories specified by the manufacturer.
- Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid any injury.
- Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
- For safe operation of the apparatus, please follow these installation requirements: Keep at least 2 inches of ventilation space between the rear cover of the apparatus and the wall. Keep at least 1 inch of ventilation space between the apparatus and all other surfaces. Do not allow any of the apparatus’ ventilation openings to be blocked by objects that might obstruct them, such as newspapers, curtains, tablecloths, or any other objects. Do not expose the apparatus to any external heat sources. Do not place any heat sources such as candles, lamps, etc. on the apparatus. Do not expose the device to high levels of humidity or to any possible sources of moisture. When disposing of used batteries from the remote control, consult local regulations regarding proper disposal.
- If an outside antenna or cable system is connected to the product, be sure the antenna or cable system is grounded so as to provide some protection against voltage surges and built-up static charges. Section 810 of the National Electrical Code, ANSI/NFPA No. 70-2011 (Section 54 of Canadian Electrical Code, Part 1) provides information with respect to proper grounding of the mast and supporting structure, grounding of the lead in wire to an antenna discharge unit, size of grounding conductors, location of antenna discharge unit, connection to grounding electrodes, and requirements for the grounding electrode. See the following example:
The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI Trade Dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
Dolby, Dolby Vision, Dolby Atmos, and the double-D symbol are registered trademarks of Dolby Laboratories Licensing Corporation. Manufactured under license from Dolby Laboratories. Confidential unpublished works. Copyright © 2012-2022 Dolby Laboratories. All rights reserved.
For DTS patents, see http://patents.dts.com. Manufactured under license from DTS, Inc. or DTS Licensing Limited. DTS, DTS-HD Master Audio, DTS-HD, Virtual:X, and the DTS-HD logo are registered trademarks or trademarks of DTS, Inc. in the United States and other countries. © 2021 DTS, Inc. ALL RIGHTS RESERVED
FCC Information
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment o and
on, the user is encouraged to try to correct the interference by one or more
of the following measures: Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver. Connect the
equipment into an outlet on a circuit di erent from that to which the receiver
is connected. Consult the dealer or an experienced radio/TV technician for
help. This Class B digital apparatus complies with Canadian ICES-003.
S-series, include models (S410G/S450G) This device complies with part 15 of
the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference, and
- this device must accept any interference received, including interference that may cause undesired operation.
Supplier Name: TTE Technology, Inc. (dba TCL North America) Supplier Address: 1860 Compton Avenue, Corona, California 92881, USA Supplier phone number and internet contact information: 1-877-300-9576 support.tcl.com/us
Battery Caution & Disposal Information
- For best results, use alkaline-type batteries.
- Install only new batteries of the same type in your product.
- Failure to insert batteries in the correct polarity, as indicated in the battery compartment, may shorten the life of the batteries or cause batteries to leak.
- Do not mix old and new batteries.
- Do not use Rechargeable (Nickel Cadmium or Nickel Metal Hydride) batteries.
- Do not mix Alkaline, Standard (Carbon zinc), or Rechargeable (Nickel Cadmium or Nickel Metal Hydride) batteries.
- Do not dispose of batteries in a fire.
- Batteries should be recycled or disposed of as per state and local guidelines.
- Replacement of a BATTERY with an incorrect type that can defeat a SAFEGUARD (for example, in the case of some lithium BATTERY types).
ELECTRONICS & PACKAGING RECYCLING INFORMATION
Dolby, Dolby Vision, Dolby Atmos, and the double-D symbol are registered trademarks of Dolby Laboratories Licensing Corporation. Manufactured under license from Dolby Laboratories. Confidential unpublished works. Copyright © 2012-2022 Dolby Laboratories. All rights reserved. For information on recycling your old TVs, sound bars, and home comfort products, and to find drop-off locations in your area, please visit the “Electronics Recycling” area of the TCL website at www.tcl.com. Click on our convenient interactive map to quickly locate a solution in your community. TCL encourages consumers to always look for a recycling or reuse alternative to discarding televisions and other electronics, and in many areas, TCL has programs for consumers to drop and recycle televisions free of charge. Look for convenient How2Recycle® labels on the product box for help preparing your new TV packaging for recycling. These labels show important information identifying the various types of packaging material included with your new TV along with easy-to-understand recycling instructions.
Warning
To avoid the danger of suffocation, keep plastic packaging away from
babies, children, and pets. Do not use packaging bags in cribs, beds,
carriages, or playpens.
What’s in the box
What you need
For additional suppor t, please visit support.tcl.com/us
Set up your TV
Ready for the step-by-step? You’re only minutes away from TV bliss!
Warning
To avoid the danger of suffocation, keep plastic packaging away from
babies, children, and pets. Do not use packaging bags in cribs, beds,
carriages, or playpens.
Remove your TV from the box
Be careful, it’s heavy!
To use the stand
- To prevent damage to the screen, carefully place your TV on a soft, cushioned surface.
- Align the stands with the screw holes located on the TV. Secure the stands to the TV with four (4) screws.
Note : Make sure the installation direction of the stand is the same as illustrated.
(43’’: ST4X25mm 50”/55”: M4X25mm 58’’/65’’: M4x36mm 75’’: M5X50mm)
Warning
Never place a television set in an unstable location. A television set may
fall, causing serious personal injury or death. Many injuries, particularly to
children, can be avoided by taking simple precautions such as:
- Using cabinets or stands recommended by the manufacturer of the television set.
- Only use furniture that can safely support the television set.
- Ensuring the television set is not overhanging the edge of the supporting furniture.
- Not placing the television set on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the television set to a suitable support.
- Not placing the television set on cloth or other materials that may be located between the television set and supporting furniture.
- Educating children about the dangers of climbing on furniture to reach the television set or its controls.
If your existing television set is being retained and relocated, the same considerations as above should be applied.
Optional – To mount on a wall
Wall mount hardware and accessories are not included
To mount on a wall
Preparation must be done before mounting your TV on a wall.
Note
Do not place your TV in a location exposed to direct sunlight, heat, fire, or
moisture. Exposure will damage the TV.
- Place your TV on a soft, cushioned surface. Remove the 2 screws from the back of the TV and store in a safe place.
- Place your TV on a soft, cushioned surface. Remove the 4 screws from the back of the TV and store in a safe place.
- Screw the VESA bracket tightly onto the back cover with 4 VESA screws purchased with the wall mount separately.
- Follow the instructions that come with the wall mount to hang the TV on the wall.
If you are mounting your TV to the wall, don’t attach the stands.
To mount your TV to the wall, purchase a VESA wall mount
Models of 43 ’’| Purchase a VESA 200×200 (4 M6x12mm screws)
Models of 50 ’’| Purchase a VESA 200×200 (4 M6x12mm screws)
Models of 55 ’’| Purchase a VESA 200×200 (4 M6x12mm screws)
Models of 58 ’’| Purchase a VESA 200×200 (4 M6x12mm screws)
Models of 65 ’’| Purchase a VESA 200×200 (4 M6x12mm screws)
Models of 75 ’’| Purchase a VESA 300×300 (4 M6x25mm screws)
- The VESA number is the horizontal and vertical measurement of the mounting holes. For example, 200X200 refers to the fact that the mounting measurements are 200mm horizontally and 200mm vertically.
- Follow the instructions that come with the wall mount.
- Your wall mount must be able to bear a minimum of five times the TV’s net weight to avoid causing damage.
- Note: Do not place your TV in a location exposed to direct sunlight, heat, fire, or moisture.
- Exposure will damage the TV.
- Warning: This product should only be mounted by a professional installer.
- Warning: Never install or mount this product to the ceiling with the screen side facing down.
- Installing or mounting this product to the ceiling or the underside of a structure or surface is hazardous and may result in personal injury and/or property damage.
Power up
In this step, we’ll make sure all systems are a GO!
Connect your power cable to the TV, then plug it into the wall outlet.
If applicable, connect external devices by referencing port labels and
descriptions on Page 9.
Insert batteries in the correct polarity as indicated in the battery compartment.
Power Tip!
Always replace depleted batteries with two same brand-new batteries from the
same manufacturer. Never use damaged batteries. If your remote gets warm/hot
during use, discontinue use and contact customer support immediately at
support.tcl.com/us.
Review the Battery Caution & Disposal Information on page 3.
Grab your remote
The TV remote should feel right at home in your hand. We designed it to be incredibly intuitive for watching TV and navigating on-screen menus.
INPUT To select the input source and display the quick pan
REMOTE MICROPHONE Talk to the remote microphone after pressing the Google
Assistant button
POWER Turn the TV on and off
PROFILE SELECTOR Switch profile
GOOGLE ASSISTANT BUTTON Press to activate the remote’s Google Assistant
microphone. Search content through your voice by holding down the button.
SETTINGS To display the dashboard menu
CIRCULAR D-PAD Navigation direction buttons(Up/Down/Left/Right)
OK BUTTON To confirm an entry or selection
BACK Return to the previous screen
TCL HOME To access the TV homepage
LIVE GUIDE Open live TV EPG
VOLUME Raise and lower volume
CHANNEL To change channels
QUICK SETTINGS Open the quick menu
MUTE Press the button to mute the sound
TV PLUS Access to network Live Channel
VIRTUAL KEYBOARD Open the virtual keyboard on the screen
INFORMATION In TV source, press to view the program information
Tip! Follow the on-screen guide to pair the remote control with the TV when pressing the button for the first time.
Get to know your TV
-
STATUS LIGHT Glows when the TV is in standby.
IR RECEIVER Receives signal from the TV remote.
POWER and OPTIONS BUTTON Press once to open the menu. Press and hold to turn o the TV -
POWER PORT Connect your TV to the power source with the included power cable.
-
USB PORT Connect a USB device to access photos, music and movies.
-
ETHERNET Connect an Ethernet cable to your ETHERNET Connect an Ethernet cable to your home Internet router or switch.
-
HDMI PORT Highest quality audio/video connection. Connect cable box, Blu-ray player, gaming console, or other devices to your TV using HDMI cables.
-
HDMI (e)ARC PORT Connect HDMI (e)ARC (audio return channel) capable audio devices like sound bars or AV receivers.
-
ANTENNA/CABLE IN Connect an outdoor VHF/ UHF antenna or Cable TV feed
-
AV IN adapter AV Input (analog audio/video). The AV Input can be used to connect older devices that use analog audio/video outputs. A compatible adapter (not included) connects to the RCA cable (video – yellow and audio – white and red) that you normally use to connect to that device.
-
HEADPHONE OUT Connect headphones or other external speakers
-
OPTICAL (DIGITAL AUDIO OUT) Connect an optical cable to an external digital audio system
Complete guided setup
It’s the final stretch-hurray!
Let’s Connect
Once your language has been selected, you can quickly set up the TV using the
Google Home app on an Android or iOS phone.
TV interface may vary and is subject to change.
The model number shown will vary depending on your TCL Google TV model number.
Or you can follow the easy on-screen instructions to setup your TV. If you aren’t ready to connect your TV to a wireless network, you can still use it as a regular TV. To enjoy all smart features and services on your TCL Google TV, a free Google account, a free TCL account, and a reliable broadband internet connection, are required.
And the setup is done… Congratulations!
Continue using the remote to personalize your Home screen, stream apps line- up, stream movies, and so much more.
Key things to know:
A paid subscription or other payments may be required for some streaming apps.
Streaming app availability is subject to change and varies by country.
WE ARE READY TO HELP
contact us first with any questions
TCL SUPPORT: support.tcl.com/us
1-877-300-9576
TCL North America Limited Warranty
All New TCL Product Models including LCD/LED Televisions, Sound Bars, and Appliances including Window Air Conditioners, Portable and Through-The-Wall Air Conditioners, Dehumidifiers, Air Purifiers, and Robot Vacuums (each individually referred to as a “Product” or “Unit”, and together referred to as the “Products”).
What your warranty covers : Defects in materials or workmanship to the original owner of this TCL Product when purchased as new from an Authorized Dealer of TCL brand Products in the United States and packaged with this warranty statement.
New Products (Non-Commercial Use)
For how long after your purchase:
One (1) year from date of purchase for parts and labor for non-commercial use.
New Products (Commercial Use)
For how long after your purchase:
Six (6) months from date of purchase for parts and labor for commercial use.
Commercial use includes, but is not limited to, the use of this Product in a
commercial or business environment, the use of this Product in an institution
or for institutional purposes, or other commercial purposes including rental
purposes.
What we will do
At TCL’s discretion,
- pay an Authorized TCL Service Center for both labor charges and parts to repair your Product, or
- replace your Product with a new or refurbished/remanufactured equivalent value Product. The decision to repair or replace will be made solely by TCL. See section entitled “How to get service.”
How to get service
-
Before submitting a request for warranty service, please visit support.tcl.com for helpful FAQs and additional
troubleshooting suggestions. -
To get warranty service, contact TCL Customer Support by visiting support.tcl.com/contact-us. Please have your Product type, model number, serial number, and ZIP code ready. Troubleshooting and prior approval from a TCL representative MUST occur before sending in your Product to a TCL Service Center.
-
A representative must troubleshoot your problem over the telephone, via chat, or through e-mail before receiving service. If it is determined that your Unit requires service, the service location will be at the sole discretion of TCL based upon the Limited Warranty Statement.
At the sole discretion of TCL, television screen sizes 43-inches and smaller will either be repaired at an
Authorized TCL Service Center or directly exchanged for a new or refurbished /re-certified Unit. At the sole discretion of TCL, television screen sizes 44-inches or larger will either be repaired or directly exchanged for a new or refurbished/re-certified Unit at an Authorized TCL Service Center or in-home. At the sole discretion of TCL, Sound Bars, and Appliances including Window Air Conditioners, Portable and Through-The-Wall Air Conditioners, Dehumidifiers, Air Purifiers, and Robot Vacuums will either be repaired or directly exchanged for a new or refurbished/re-certified Unit at an Authorized TCL Service Center or in-home. In the event of a service visit where the on-site technician, in his-her sole discretion, deems the home or property conditions to be hazardous and/or unsafe, TCL reserves the right to cancel or re-schedule the service visit, or opt for an exchange of the in-warranty Unit for a refurbished/re- certified Unit in lieu of the in-home service visit. -
TCL is not responsible for transportation costs for warranty coverage, including but not limited to Unit repair or replacement, to the Authorized TCL Service Center or TCL-designated address. However, TCL will pay for return shipping to a United States address only. TCL will provide instructions for packaging and shipping the Unit to the Authorized TCL Service Center or TCL-designated address. Units that are improperly packed and damaged during shipping are not covered under your limited Product warranty.
-
Proof of purchase in the form of a bill of sale or receipted invoice from an Authorized Dealer which is evidence that the Product is within the warranty period must be presented to obtain warranty service. In the event that a Unit is to be replaced, a picture of the back of the Unit showing the model and serial number and picture of the Product issue itself may be required.
-
PRE-AUTHORIZATION MUST BE OBTAINED BEFORE
- SENDING ANY PRODUCT TO AN AUTHORIZED TCL SERVICE CENTER, OR
- OBTAINING ANY IN-HOME REPAIR/REPLACEMENT/RENTAL SERVICES.
TCL North America Limited Warranty
What your warranty does not cover
-
A Unit sold in “As-Is”, “Used”, “Factory Reconditioned”, “Factory Re-Certified”, or “Refurbished”, condition or with faults.
-
Damage caused by transportation or handling, including damage during shipment from a Retailer (please contact your Retailer for assistance).
-
Extended Service Plans purchased from Retailers. Please contact your Retailer for assistance. Customer instruction. (Your Owner’s Manual describes how to install, adjust, and operate your Unit. Any additional information should be obtained from your Authorized Dealer).
-
Service calls to your home for delivery or pick-up, installation, instruction, replacement of house fuses, connection of house wiring or plumbing, or to correct unauthorized repairs.
-
Installation and related adjustments, or damage resulting from installation.
-
Damage resulting from non-approved installation or repair methods.
-
Failure of the Product to perform due to signal reception problems not caused by your Unit, or power failures or interruptions, or inadequate electrical service.
-
Damage from misuse, abuse, neglect, insects, normal wear and tear, cosmetic damage, mishandling, faulty installation, inadequate electrical wiring, or power line surges.
-
Damage caused by operating the Product in a corrosive or wet atmosphere.
-
Markings or images on the television’s panel resulting from viewing fixed images (including but not limited to certain 4:3 images on wide screen televisions, or data or images in fixed screen locations from banners, video games, or certain broadcast networks).
Units that have original factory serial numbers that are unreadable or missing, or that have been changed, defaced, or altered in any manner. -
Batteries.
-
A television that has been modified or incorporated into other Products, or that has had the serial number removed or altered.
-
Use of accessories or components that are not compatible with this Product.
-
A Unit purchased or serviced outside of the United States.
-
Costs of shipping the Unit to the Authorized TCL Service Center or TCL-designated address. TCL will pay for return shipping to the customer to a United States address only.
-
Acts of nature or God (as illustrative examples and for the avoidance of doubt, such acts of nature or God include but are not limited to damage caused by earthquakes, fires, lightning, or floods whether caused by nature or humans).
-
Special, incidental, or consequential damages.
LIMITATION OF WARRANTY
- THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT. NO VERBAL OR WRITTEN INFORMATION GIVEN BY TTE TECHNOLOGY, INC. DBA TCL NORTH AMERICA, ITS AGENTS OR EMPLOYEES SHALL CREATE A GUARANTEE OR IN ANY WAY INCREASE OR MODIFY THE SCOPE OF
- THIS WARRANTY. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. TTE TECHNOLOGY, INC. DBA TCL NORTH AMERICA SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE GOVERNED BY THE LAWS OF THE STATE OF CALIFORNIA. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE APPLICABLE WARRANTY AND WARRANTY PERIOD SET FORTH ABOVE. THIS WARRANTY IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT WWW.TCL.COM TO VIEW THE MOST CURRENT VERSION.
How State Law relates to this warranty
- Some states may not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you.
- This warranty gives you specific legal rights, and you also may have other rights that vary from state to state
If you purchased your Unit outside of the United States or seek warranty
service coverage outside of the United States, this warranty does not apply.
Contact your dealer for warranty information.
Service calls that do not involve defective materials or workmanship are not
covered by this limited warranty. Costs of such service calls are the sole
responsibility of the purchaser.
Broadcasting & Operating Environment
- Broadcasting system
- US System NTSC-M
- ATSC standard (8VSB), QAM
- Receiving Channels
- VHF2-13
- UHF14-69
- CATV
- 14-36 (A)-(W)
- 37-59 (AA)-(WW)
- 60-85 (AAA)-(ZZZ)
- 86-94 (86)-(94)95-99 (A-5)-(A-1)
- 100-135 (100)-(135)
- 01 (4A)
- Tuner type
- Frequency synthesized
- Operating Temperature
- 5°C to 35°C (41°F to 95°F)
- Operating Humidity
- 20% to 80%, non-condensing
- Storage Temperature
- -15°C to 45°C (5°F to 113°F)
- Storage Humidity
- 10% to 90%, non-condensing
Troubleshooting
Having trouble completing the guided setup? Don’t worry, it’s usually an easy fix.
Cannot connect to a wireless network (WiFi)
- Select the correct wireless network name and verify the password entered (case sensitive).
- Relocate the router from objects that interfere with performance (cordless phones, baby monitors, etc.).
- Reboot the router by disconnecting the power fo r more than 2 minutes and reconnecting.
Problems connecting my cable box or antenna through a coax cable
- For best performance, use the HDMI connection. If not available, then:
- Make sure the cable connections to the TV and your device are securely fastened.
- Select cable or antenna input.
What is the remote code for programming my Universal or Cable box remote
control?
Please visit https://go.tcl.com/codes
Access parental control
- The initial personal password for your TV is 1234.
- You can change your personal password anytime.
- If you forget your personal password, you can use 0423 to reset.
- Select the channel scan menu and follow the on-screen instructions to perform a full channel scan.
How do I turn Text-to-Speech (TTS) on or off?
- Press the Settings button ( ) on the remote control
- Select “Settings”.
- Select “System”.
- Select “Accessibility”.
- For more information visit: https://go.tcl.com/tts-gtv Select “TalkBack”.
- Select “Enable” and press OK to turn it on or off.
How to use voice control through the remote control?
- In Google TV mode, press and hold the “HOME” and “OK” buttons on your remote at the same time.
- Keep your remote within 3 ft. of your TV during the pairing process.
- Then, when the TV display shows that the Google Assistant is ready – speak towards the remote microphone by holding down the Google Assistant button to ask a question or try a suggestion.
Need more help?
support.tcl.com/us
1-877-300-9576
Home Theater, Made Simple.
Complete your Home Theater Experience with a TCL Sound Bar!
Upgrade your TV speakers with premium audio with true surround sound, crisp
clarity, and deep bass for all your favorite entertainment. Available features
include DTS® Virtual:X™, Bluetooth® streaming, a powerful wireless subwoofer,
surround sound speakers, and up to 300 watts of audio power.
Learn more at TCL.com or visit your favorite retailer. Copyright © 2023 by TCL. All rights reserved. TCL and the TCL Logo are owned by TCL Corporation and under license to TCL North America. Other brand and product names are the trademarks or registered trademarks of their respective owners. TCL North America 1860 Compton Avenue, Corona, California 92881, USA
Part No.: 80123-000388
FAQ
Q: How can I register my TCL S-Series S410G/S450G?
A: You can register your TCL S-Series S410G/S450G by either texting a photo of the camera icon to 71403 or visiting register.tcl.com.
Q: What is included in the TCL Protection Plan?
A: The TCL Protection Plan provides extended coverage for manufacturer defects, free shipping, rapid turn-around time, free 1-time product replacement if the product cannot be fixed, genuine TCL parts and factory- certified service, pixel repair and burn-in coverage, accidental damage protection starting after 30 days, complimentary remove and reinstall service for televisions 65
Q: Can I open the product for servicing?
A: No, the product incorporates double insulation and should not be opened. Only qualified service personnel should perform servicing using identical replacement parts.
Q: How do I ensure the stability of my TV?
A: Properly attach the TV to the base or follow the wall mounting instructions provided in the User's Guide to ensure stability and safety.
Q: What should I do if I lose my remote?
A: If you lose your remote, TCL will replace it one time only. Contact TCL Support for assistance.
Q: Where can I find support for my TCL product?
References
- Patents - DTS
- Photoregister | Help
- TCL Support
- TCL Support
- TCL Support
- TCL USA | TVs, Sound Bars, Phones, Appliances
- LED TVs | 4K Ultra HD, Full HD & Android TVs | TCL Australia
- TCL Support
- TCL — How to Enable and Disable Text-to-Speech on My TCL TV with Android TV and featuring Google TV?
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>