Panasonic KX-TS500B Integrated Telephone System Instruction Manual

: June 16, 2024
: Panasonic

Table of Contents

Getting Started
Operation
Special Features
Things You Should Know
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

Integrated Telephone System
Operating Instructions
Model No. KX-TS500B
KX-TS500W
Pulse-or-tone dialing capability

Panasonic KX TS500B Integrated Telephone System-

KX-TS500W

PLEASE READ BEFORE USE AND SAVE.
Panasonic World Wide Web: http://www.panasonic.com for customers in the USA or Puerto Rico

Getting Started

1-A Location of controls

Accessories (included)

Handset. . . . . . . one
Order No.
PQJXE0401Z (Black)
PQJXE0411Z (White)
Handset Cord. . . one
Order No.
PQJA212N (Black)
PQJA212M (White)
Telephone Line Cord
. . . . . . . . . . . . . one
Order No.
PQJA10075Z
For extra orders, call
1-800-332-5368.

1-B Settings

Connect the telephone line cord ( 1 ).
Connect the handset cord ( 2 ), then conﬁrm the dial tone.
Set the DIALING MODE selector to TONE.
• If you cannot dial, set to PULSE.
Set the RINGER selector to HIGH, LOW or OFF.
(Ex. “LOW” is selected.)

• When set to OFF, the unit will not ring.

Operation

2-A Making Calls

Lift the handset.
Dial a phone number.
• If you misdial, hang up and start again from step 1.
When ﬁnished talking, hang up.
To redial the last number dialed
Lift the handset. ➡ Press (REDIAL).

To adjust the receiver volume (6 levels) while talking
To increase, press ( ).
To decrease, press ( ).

After hanging up, the volume level will be saved.

2-B Answering Calls

When the unit rings, lift the handset.
When ﬁnished talking, hang up.

Special Features

3-A For Call Waiting Service Users
Press if you hear a call-waiting tone while talking.

The ﬁrst call is put on hold and you can answer the second call.
To return to the ﬁrst caller, press again.

3-B Temporary Tone Dialing (For Rotary or Pulse Service Users)

Press (TONE) before entering access numbers which require tone dialing.

The dialing mode changes to tone. You can enter numbers to access answering services, electronic banking services, etc. When you hang up, the mode will return to pulse.
Access numbers entered after pressing (TONE) will not be included when redialing.

Things You Should Know

4-A Wall Mounting
The unit can be mounted on a wall phone plate

Press the tabs in the direction of the arrows ( 1 ), then remove the wall mounting adaptor ( 2 ).
Tuck the telephone line cord inside the wall mounting adaptor, and push it in the direction of the arrow (1 and 2).
• The word “UP WALL” should face upward.
Connect the telephone line cord. Mount the unit, then slide down.
• Fasten the cord to prevent it from being disconnected.

To temporarily set the handset down during a conversation, place it as shown here.

4-B Troubleshooting

Problem	Remedy
The unit does not work.	• Check the settings (1-B).
The call cannot be connected even if you dialed correctly.	• Check whether

the DIALING MODE selector setting is correct or not (1-B).
The unit does not ring.| • The RINGER selector is set to OFF. Set to HIGH or LOW (1-B).
If you cannot solve your problem| • Call our customer call center at 1-800-211-PANA(7262).
• Panasonic’s e-mail address for customer inquiries:
consumerproducts@panasonic.com for customers in the USA or Puerto Rico ONLY

4-C Helpful Information

Environment—do not place the unit in a room where the temperature is less than 5oC (41oF) or greater than 40oC (104oF). Allow 10 cm (4z) clearance around the unit for proper ventilation.
Avoid excessive smoke, dust, mechanical vibration, shock, or direct sunlight.
Routine care—wipe the unit with a soft cloth. Do not use benzine, thinner, or any abrasive powder.
If there is any trouble—disconnect the unit from the telephone line and connect a known working phone. If the known working phone operates properly, have your unit repaired by one of the authorized Panasonic Factory Service Centers. If the known working phone does not operate properly, consult your telephone company.

For product service

Call 1-800-211-PANA(7262) or 1-800-833-9626 for the location of an authorized servicenter.
Panasonic’s e-mail address for customer inquiries: consumerproducts@panasonic.com for customers in the USA or Puerto Rico ONLY

When you ship the product

Carefully pack your unit, preferably in the original carton.
Attach a letter, detailing the symptom, to the outside of the carton.

Symptom

Send the unit to an authorized servicenter, prepaid and adequately insured.
Do not send your unit to the Panasonic Consumer Electronics Company listed on the back cover or to executive or regional sales offices.
These locations do not repair consumer products.

4-D Speciﬁcations

Power Source:
From telephone line
Dimensions (H x W x D):
Approx. 96 mm x 150 mm x 200 mm(3 25⁄32 q k 5 29 ⁄32 qk7 7 ⁄8 q)
Mass (Weight):
Approx. 475 g (1.05 lb.)
Dialing Mode:
Tone (DTMF)/Pulse
Operating Environment: 5°C – 40°C (41oF – 104oF)
Speciﬁcations are subject to change without notice.
For assistance, please call: 1-800-211-PANA(7262)
Attach your purchase receipt here.
For your future reference
Serial No.
(found on the bottom of the unit)
Date of purchase
Name and address of dealer
If you need assistance with the set-up or operation,
please call 1-800-211-PANA(7262)
Panasonic Consumer Electronics Company, Division of Matsushita Electric Corporation of America
One Panasonic Way, Secaucus, New Jersey 07094

Panasonic Sales Company,
Division of Matsushita Electric of Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial
Park Carolina, Puerto Rico 00985
Printed in USA PQQX13857YA F0703-1073 D