STIEBEL ELTRON 205870 LCD CNS 1500 Plus Panel Heater Instruction Manual

: June 16, 2024
: STIEBEL ELTRON

Table of Contents

STIEBEL ELTRON 205870 LCD CNS 1500 Plus Panel Heater
Product Information
Product Usage Instructions
OPERATION AND INSTALLATION
SPECIAL INFORMATION
OPERATION
Safety
Appliance description
Operation
Settings
Cleaning, care and maintenance
Troubleshooting
INSTALLATION
Electrical connection
Troubleshooting
Specification
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

STIEBEL ELTRON 205870 LCD CNS 1500 Plus Panel Heater

Product Information

Wall Mounted Convector Heater
Specifications

Dimensions and connections : See Section 14.1 in the manual for detailed information.
Data table : Refer to Section 14.2 for technical specifications.
Energy consumption data : Find energy consumption details in Section 14.3.

Product Usage Instructions

Safety Instructions
It is important to follow these safety instructions:
Keep children under the age of 3 away from the appliance unless supervised constantly.
Children aged 3 to 7 can switch the appliance on and off under supervision or if they have been instructed in safe operation.
Children aged 3 to 7 must not regulate the appliance.
The appliance can be used by children aged 8 and older and individuals with reduced capabilities, provided they are supervised and have been instructed on safe usage.
Children should never play with or clean the appliance without supervision.
Parts of the appliance can get hot and may cause burns, so extra caution is advised when children or vulnerable persons are present.
Do not cover the heater to avoid overheating.
Ensure the appliance is not installed directly below a wall socket.
If a permanent connection is used, the appliance must have an isolator that disconnects all poles with at least 3 mm contact separation.
Operation
General Information
The Operation section is intended for both users and qualified contractors.
Other Symbols in this Documentation
General information is identified by the adjacent symbol. Make sure to read these texts carefully.
Appliance Description
Refer to the manual for a detailed description of the appliance.
Operation
Programming Unit
Follow the instructions in the manual to program the unit.
Switching the Appliance On and Off
Refer to the manual for instructions on how to turn the appliance on and off.
Standby Mode
The appliance has a standby mode. Refer to the manual for more information.
Settings
Standard Display
The appliance is equipped with a standard display. Refer to the manual for details on its usage.
Standard Menu
The standard menu allows you to access various settings. Consult the manual for instructions on navigating and using the menu.
Configuration Menu
The configuration menu provides additional customization options. Refer to the manual for details on accessing and utilizing the configuration menu.
Cleaning, Care, and Maintenance
Proper cleaning, care, and maintenance instructions can be found in Section 6 of the manual.
Troubleshooting
If you encounter any issues with the appliance, consult the troubleshooting section in the manual for guidance.
Installation Instructions
Safety
General Safety Instructions
It is important to follow these general safety instructions during installation:
Refer to the manual for detailed safety instructions.
Comply with all relevant instructions, standards, and regulations.
Instructions, Standards, and Regulations
Ensure compliance with all necessary instructions, standards, and regulations during installation. Refer to the manual for specific requirements.
Appliance Description
Find a detailed description of the appliance in Section 9.1 of the manual.
Installation
Minimum Clearances
Follow the instructions in the manual regarding minimum clearances required during installation.
Installing the Wall Mounting Bracket
Refer to the manual for step-by-step instructions on how to install the wall mounting bracket.
Appliance Installation
Properly install the appliance following the instructions provided in the manual.
Removing the Appliance
If necessary, refer to the manual for instructions on how to remove the appliance.
Electrical Connection
Follow the electrical connection instructions given in the manual to ensure a safe and proper connection.
Commissioning
After installation, follow the commissioning instructions provided in the manual to activate and set up the appliance.
Troubleshooting
If you encounter any issues during or after installation, consult the troubleshooting section in the manual for assistance.
Appliance Handover
Refer to the manual for instructions on how to hand over the appliance to the user.
Specifications
Dimensions and Connections
Refer to Section 14.1 of the manual for detailed information on dimensions and connections.
Data Table
Find technical specifications in Section 14.2 of the manual.
Energy Consumption Data
Section 14.3 provides energy consumption data for the appliance.

FAQ

Q: Can children use the appliance?
A: Children aged 3 and above can switch the appliance on and off under supervision or if they have been instructed in safe operation. However, children aged 3 to 7 must not regulate the appliance.
Q: What should I do if the appliance gets too hot?
A: To avoid overheating, do not cover the heater. Ensure proper ventilation around the appliance.
Q: Can I install the appliance directly below a wall socket?
A: No, it is advised not to install the appliance directly below a wall socket.
Q: How can I clean and maintain the appliance?
A: Refer to Section 6 of the manual for instructions on cleaning, care, and maintenance of the appliance.

OPERATION AND INSTALLATION

Wall-mounted convector heater

CNS 50 Trend UK
CNS 75 Trend UK
CNS 100 Trend UK
CNS 150 Trend UK
CNS 200 Trend UK
CNS 250 Trend UK
CNS 300 Trend UK

SPECIAL INFORMATION

Keep children under the age of 3 away from the appliance if constant supervision cannot be guaranteed.
Children from the age of 3 to 7 may switch the appliance on and off, provided they are supervised or have been instructed in the safe operation of the appliance and understand any risks that may result. This is subject to the appliance having been installed as described. Children from the age of 3 to 7 must not regu-late the appliance.
The appliance may be used by children aged 8 and older and persons with reduced physical, sensory or mental capabilities or a lack of ex-perience and know-how, provided that they are supervised or they have been instructed on how to use the appliance safely and have understood the potential risks.
Children must never play with the appliance. Children must never clean the appliance or perform user maintenance unless they are supervised.
Parts of the appliance can get very hot and may cause burns. Particular caution is advised when children or vulnerable persons are present.
In order to avoid overheating, do not cover the heater.
Never install the appliance directly below a wall socket.
In the case of a permanent connection, the appliance must be able to be separated from the power supply by an isolator that disconnects all poles with at least 3 mm contact separation.
The power cable must only be replaced (for example if damaged) by a qualified contractor authorised by the manufacturer, using an original spare part.
Secure the appliance as described in chapter **** “Installation / Installation”.

OPERATION

General information
The chapters “Special information” and “Operation” are intended for both users and qualified contractors.
The chapter “Installation” is intended for qualified contractors.

Note
Read these instructions carefully before using the appliance and retain them for future reference. Pass on the instructions to a new user if required.

Safety instructions
Structure of safety instructions

KEYWORD Type of risk
Here, possible consequences are listed that may result from failure to observe the safety instructions. steps to prevent the risk are listed.

Symbols, type of risk

Keywords

Other symbols in this documentation

Note
General information is identified by the adjacent symbol. farad these texts carefully.

This symbol indicates that you have to do something. The action you need to take is described step by step.

Information on the appliance

Symbol Meaning

Never cover the appliance

Units of measurement

Note
All measurements are given in mm unless stated otherwise.

Safety

Intended use

This appliance is designed to heat living areas.
The appliance is intended for domestic use. It can be used safely by untrained persons. The appliance can also be used in a non-domestic environment, e.g. in a small business, as long as it is used in the same way.
Any other use beyond that described shall be deemed inappropriate. Observation of these instructions and of the instructions for any accessories used is also part of the correct use of this appliance.

Appliance description

General safety instructions

WARNING Injury

Keep children under the age of 3 away from the appliance if constant supervision cannot be guaranteed.
Children from the age of 3 to 7 may switch the appliance on and off, provided they are supervised or have been instructed in the safe operation of the appliance and understand any risks that may result. This is subject to the appliance having been installed as described. Children from the age of 3 to 7 must not regulate the appliance.
The appliance may be used by children aged 8 and older and persons with reduced physical, sensory or mental capabilities or a lack of experience and know-how, provided that they are supervised or they have been instructed on how to use the appliance safely and have understood the potential risks.
Children must never play with the appliance. Children must never clean the appliance or perform user maintenance unless they are supervised.

WARNING Injury

In closed rooms, temperatures can rapidly reach high values. Ensure constant supervision if the appliance is operated in a small room and the persons within that room cannot regulate the appliance or leave the room on their own.
WARNING Burns
- Never operate this appliance
- if the distance from adjacent objects or other flammable materials would be less than the minimum permissible distance. in rooms where it is at risk of fire or explosion as a
- in the direct proximity of pipes or receptacles that carry or contain flammable or explosive materials.
- if an appliance component is damaged, the appliance has fallen over or there is a fault.
WARNING Burns
- Never place any flammable, combustible or insulating objects or materials on the appliance or in direct proximity to it.
- Ensure that the air intake and discharge are never blocked.
- Never place any objects between the appliance and
WARNING Burns
- The appliance is unsuitable for use as a floor-standing appliance. Only ever operate this appliance when mounted on the wall mounting bracket supplied (see chapter
- “Installation / Installation”).
CAUTION Burns
- Parts of the appliance can get very hot and may cause burns. Particular caution is advised when children or vulnerable persons are present.
WARNING Overheating
- In order to avoid overheating, do not cover the heater.
Material losses
- Ensure that the power cable is not touching the appliance.
- Never stand on the appliance.
- Never operate the appliance in the open air.

Test symbols
See type plate on the appliance.
Appliance description

The appliance is a wall-mounted electric direct heater.
The appliance is suitable for use as a standalone heating system, or can be used in spring and autumn and as a booster heater in smaller rooms.
The air inside the appliance is heated by a heating element and expelled via natural convection through the air discharge at the top. Cool indoor air is drawn in through the air intake on the underside of the appliance.
When the set room temperature is reached, it is maintained by periodic heating.

Operation

Programming unit
ON/OFF switch

Programming unit
The programming unit is located at the top right of the appliance.

Display
User interface

User interface

Display
If no user action occurs for 20 seconds, the backlight switches off. Press any button to switch the background lighting on again.
Symbols

Switching the appliance on and off

Note
For a short time after initial start-up and after longer breaks in use, a smell may develop.- The appliances is ready for operating as soon as it has been fixed to the installation wall and hard wired to the power supply.

Switch the appliance on or off using the ON/OFF switch on the right-hand side of the appliance.
Switch the appliance off when not in use for longer periods (e.g. during the summer months).
All settings remain intact after switching off or after an interruption to the power supply. This appliance is equipped with a power reserve that ensures the day of the week and the time are saved for several hours.

Note
If the appliance was in timer mode before being switched off for a longer period of time, you will be prompted to set the day and time after switching it on. Until this setting is made, the appliance will operate in comfort mode.

Standby mode

Material losses
In standby mode, the appliance will not switch on heating under any circumstances. There will be no frost protection.

To switch on the programming unit, press “Standby”. The standard display appears.
To put the programming unit and the heating appliance into standby mode, press “Standby”. The display shows “- – – -“.

Settings

Standard display

The default display is continuously displayed. If no user action is performed for longer than 20 seconds while in the menu, the appliance automatically switches to the default display.
The default display shows the current set room temperature as well as the “Editable parameter” symbol. You can use “+” and “–” to change the set room temperature.
If the set room temperature corresponds to one of the values set for the comfort or setback temperature, the symbol for the corresponding operating mode (comfort mode, setback mode) appears in the menu bar.
The set room temperature can also be changed manually when in timer mode. The changed set room temperature is maintained until the next programmed switching point is reached.

Standard menu
To access the standard menu, briefly press “Menu”. You can now call up the following menu items:

As soon as the “Editable parameter” symbol appears, you can change the setting of the menu item with “+” and “–”. Press “OK” to save the setting.
To exit the standard menu, briefly press “Menu”. The standard display appears.
Configuration menu

In the configuration menu, you can call up actual values, program time programs for timer mode and set parameters.
To access the configuration menu, press and hold “Menu”. After approx. 3 seconds, actual value I1 is displayed.
Use “+” and “–” to switch between the individual actual values, time programs and parameters.
To exit the configuration menu, briefly press “Menu”. The standard display appears.

Actual values

The following actual values can be called up:

Note
The counter for relative heating time (I2) counts in complete hours how long the appliance heats for. When the appliance is switched off, any heating phase of less than 60 minutes is not recorded.

Time programs
There are three time programs available for using the appliance in timer mode. Time programs Pro1 and Pro2 are factory-set. Time program Pro3 can be set according to your individual requirements.

Note
To use timer mode, select the required time program in the standard menu (see chapter “Settings / Standard menu”).
Note
Ensure the day of the week and the time are set correctly when setting the time programs.
Note
The following applies to all-time programs (Pro1, Pro2, Pro3):
If the end time is later than 23:59 h, the end time will automatically be moved to the next day of the week. The comfort phase is maintained past midnight and will end on the next day at the set end time.

Time programs Pro1 and Pro2

You can specify the comfort mode start and end times with time programs Pro1 and Pro2. During this time period, the appliance heats to the set comfort temperature. Outside this specified time period, the appliance operates in setback mode. This results in a comfort and a setback phase that are repeated daily (Pro1) or every weekday (Pro2).
Theses phases are factory-set as follows:
- 08:00 h – 22:00 h: Comfort mode
- 22:00 h – 08:00 h: Setback mode

Note
When time program Pro2 is enabled, the appliance operates exclusively in setback mode during the weekend.

To adapt time programs Pro1 and Pro2 according to your needs, proceed as follows:
In the configuration menu, use “+” and “–” to call up the required time program.
Press the “OK” button.
The start time for comfort mode is displayed.
Use “+” and “–” to set the required start time.
Press the “OK” button.
The end time for comfort mode is displayed.
Use “+” and “–” to set the required end time.
Press “OK” to save.

Time program Pro3

You can use time program Pro3 to specify up to 14 separate comfort
phases which are repeated weekly.
To configure a comfort phase in time program Pro3:
In the configuration menu, use “+” and “–” to call up time program Pro3.
Press the “OK” button.
The display shows “3—“.
Press the “OK” button.
A day of the week or a group of days is displayed.
Use “+” and “–” to select the required day or group of days.
Press the “OK” button.
The start time for comfort mode is displayed.
Use “+” and “–” to set the required start time.
Press the “OK” button.
The end time for comfort mode is displayed.
Use “+” and “–” to set the required end time
Press the “OK” button. Comfort phase “3-01” has been configured.
To configure a further comfort phase, use “+” and “–” in time program Pro3 to select display “3—“. Proceed as describe above

Note

To reset the selected comfort phases, activate parameter P4.
Please note that activating parameter P4 resets all time programs (Pro1, Pro2, Pro3) to the factory setting.

Parameters
You can call up the following parameters

Display	Description	Options
P1	Room temperature offset	±3 °C
P2	Time format	12 h
P3	Temperature display units	°C
P4	Reset time programs (timer mode).	on
P5	Reset relative heating time	on

To change the value of a parameter, use “+” and “–” to call up the relevant parameter. Press the “OK” button.
As soon as the “Editable parameter” symbol appears, you can change the parameter value with “+” and “–”. Press “OK” to save the selected value
P1: Room temperature offset
Uneven temperature distribution in the room can result in a difference between displayed actual temperature I1 and the room temperature you measure yourself. To compensate for this difference, a room temperature offset of ±3 °C can be set via parameter P1.
Example: The appliance indicates I1 = 21.0 °C. You have measured a room temperature of 20.0 °C. There is a difference of 1.0 °C. ffTo compensate for the difference, select an offset of P1 = -1.0.
P2: Time format Parameter P2 is used to specify whether to display the time in 12 hour or 24 hour format.
P3: Temperature display units Parameter P3 is used to specify whether the room temperature is displayed in degrees Centigrade [°C] or in degrees Fahrenheit [°F].
P4: Reset time programs Activating parameter P4 resets all time programs to the factory setting.
P5: Reset relative heating time Activating parameter P5 resets the counter for relative heating time (I2

Cleaning, care and maintenance

The appliance contains no user serviceable parts

Material losses

Never spray cleaning spray into the air slot.
Ensure that no moisture can enter the appliance
If a pale brownish discoloration appears on the appliance casing, wipe it off with a damp cloth.
Clean the appliance when cold with ordinary cleaning products. Avoid abrasive or corrosive cleaning products.

Note
We recommend having the control components checked as part of regular maintenance. Have a qualified contractor check the safety and control components no more than 10 years after
commissioning.

Troubleshooting

If you cannot remedy the fault, contact your qualified contractor. To facilitate and speed up your request, provide the number from the type plate (000000-0000-000000).

INSTALLATION

Safety
Only a qualified contractor should carry out installation, commissioning, maintenance and repair of the appliance.
General safety instructions
We guarantee trouble-free function and operational reliability only if original accessories and spare parts intended for the appliance are used.

CAUTION Burns

Only mount the appliance on a vertical wall that is temperature-resistant to at least 85 °C.
Maintain the minimum clearances to adjacent objects.

Material losses

Never install the appliance directly below a wall socket.
Ensure that the power cable is not in contact with

Instructions, standards and regulations

Note
Observe all applicable national and regional regulations and instructions.

Appliance description
Standard delivery
The following are delivered with the appliance:
Wall mounting bracket (hooked into the appliance)

Minimum clearances

Installing the wall mounting bracket
The appliance is intended for wall mounting using the wall mounting bracket supplied. The appliance may only be installed horizontally.

Note

The wall mounting bracket can be used as a template for wall mounting. This ensures sufficient clearance from the floor.
Use a spirit level if the floor is uneven or sloping.
Unhook the wall mounting bracket from the appliance. Place the centered wall mounting bracket horizontally on the floor. Mark holes 1 and 2. up the wall mounting bracket so that its lower holes match up with the markings you have just made on the installation wall.
Mark holes 3 and 4 on the installation wall.
Drill the holes at the 4 markings.
Secure the wall mounting bracket with suitable fixing materials (screws, rawl plugs). With the vertical slots, you can compensate for an offset fixing hole.

Appliance installation

Wall mounting bracket

Hook the appliance onto the bottom tabs of the wall mounting bracket by the slots in the back of the appliance. Place the appliance in an upright position.
Secure the appliance by pushing it towards the wall until it audibly snaps into place in the two upper springs on the wall mounting bracket.

Appliance
Locking screw
Secure the appliance against unintentional release using the supplied locking screw on the left-hand side of the wall mounting bracket.

Removing the appliance

Undo and remove the locking screw from the wall mounting bracket.
To release the appliance, push down the springs at the top of the wall mounting bracket.
Flit the appliance away from the wall and lift it off the bottom tabs on the wall mounting bracket.

Electrical connection

WARNING Electrocution

Carry out all electrical connection and installation work in accordance with relevant regulations.
In the case of a permanent connection, the appliance must be able to be separated from the power supply by an isolator that disconnects all poles with at least 3 mm contact separation.

Note

Observe the type plate. The specified voltage must match the mains voltage.
Ensure the on-site supply cable has an adequate

Note

In a non-domestic environment and in case of particularly high demands on the appliance, such as permanent continuous operation, we recommend installing the appliance as a permanent connection with a junction box.
The appliance is delivered with a power cable without a plug. When wiring the appliance in permanently, connect the 4-core cable to a connection socket as illustrated:

Neutral conductor = blue
Live = brown
Earth conductor = green/yellow
Control cable = black

There are 3 possible ways to connect the appliance:

Appliance connection without control cable
Unregulated appliance. The control cable is not connected. In this case, insulate the control cable.
Temperature setback via control cable
To reduce the temperature to the set setback temperature, the black control cable is activated via an external electronic contact (e.g. a time switch).
Control cable connected to external control unit

The appliance can be connected to any control unit that issues the following waveforms as control signals.

Commissioning
The appliances is ready for operating as soon as it has been fixed to the installation wall and hard wired to the power supply. Remove the protective film from the programming unit.

Troubleshooting

The power cable must only be replaced (for example if damaged) by a qualified contractor authorised by the manufacturer, using an original spare part.
Appliance handover
Explain the functions of the appliance to the user. Draw special attention to the safety instructions. Hand over the operating and installation instructions to the user.

Specification

Dimensions and connections

| | | CNS 50

Trend UK

| CNS 75

Trend UK

| CNS 100

Trend UK

| CNS 150

Trend UK

| CNS 200

Trend UK

| CNS 250

Trend UK

| CNS 300

Trend UK

---|---|---|---|---|---|---|---|---|---
a20 Appliance| Width| mm| 348| 426| 426| 582| 738| 894| 1050
b01 Entry electrical cables| | | | | | | | |
i13 Wall mounting bracket| Horizontal hole spacing| mm| 101| 179| 179| 335| 491| 647| 803
Data table|
---|---
| | CNS 50| CNS 75| CNS 100| CNS 150| CNS 200| CNS 250| CNS 300
| | Trend UK| Trend UK| Trend UK| Trend UK| Trend UK| Trend UK| Trend UK
| | 236559| 236560| 236561| 236562| 236563| 236564| 236565
Electrical data| | | | | | | |
Connected load| W| 500| 750| 1000| 1500| 2000| 2500| 3000
Power supply| | 1/N/PE ~ 240 V| 1/N/PE ~ 240 V| 1/N/PE ~ 240 V| 1/N/PE ~ 240 V| 1/N/PE ~ 240 V| 1/N/PE ~ 240 V| 1/N/PE ~ 240 V
Rated current| A| 2.1| 3.1| 4.2| 6.3| 8.3| 10.4| 12.5
Frequency| Hz| 50/-| 50/-| 50/-| 50/-| 50/-| 50/-| 50/-
Energy data| | | | | | | |
Room heating seasonal efficiency ηs| %| 39| 39| 39| 39| 39| 39| 39
Dimensions| | | | | | | |
Height| mm| 450| 450| 450| 450| 450| 450| 450
Width| mm| 348| 426| 426| 582| 738| 894| 1050
Depth| mm| 100| 100| 100| 100| 100| 100| 100
Weights| | | | | | | |
Weight| kg| 4.0| 4.6| 4.6| 6.0| 7.7| 9.2| 10.9
Versions| | | | | | | |
Frost protection setting| °C| 7| 7| 7| 7| 7| 7| 7
Version| | Wall mounted| Wall mounted| Wall mounted| Wall mounted| Wall mounted| Wall mounted| Wall mounted
| | appliance| appliance| appliance| appliance| appliance| appliance| appliance
IP rating| | IP24| IP24| IP24| IP24| IP24| IP24| IP24
Protection class| | I| I| I| I| I| I| I
Colour| | Alpine white| Alpine white| Alpine white| Alpine white| Alpine white| Alpine white| Alpine white
Values| | | | | | | |
Setting range| °C| 5-30| 5-30| 5-30| 5-30| 5-30| 5-30| 5-30

Energy consumption data

The product data complies with EU regulations relating to the Directive on the ecodesign of energy related products (ErP).
Product information on electric individual room heaters to regulation (EU) 2015/1188

| | CNS 50

Trend UK

| CNS 75

Trend UK

| CNS 100

Trend UK

| CNS 150

Trend UK

| CNS 200

Trend UK

| CNS 250

Trend UK

| CNS 300

Trend UK

---|---|---|---|---|---|---|---|---
| | 236559| 236560| 236561| 236562| 236563| 236564| 236565
Manufacturer| | STIEBEL| STIEBEL| STIEBEL| STIEBEL| STIEBEL| STIEBEL| STIEBEL
| | ELTRON| ELTRON| ELTRON| ELTRON| ELTRON| ELTRON| ELTRON
Heating output| | | | | | | |
Rated heating output Pnom| kW| 0.5| 0.8| 1.0| 1.5| 2.0| 2.5| 3.0
Minimum heating output (standard value) Pmin| kW| 0.0| 0.0| 0.0| 0.0| 0.0| 0.0| 0.0
Maximum continuous heating output Pmax,c| kW| 0.5| 0.8| 1.0| 1.5| 2.0| 2.5| 3.0
Auxiliary power consumption| | | | | | | |
At rated heating output elmax| kW| 0.000| 0.000| 0.000| 0.000| 0.000| 0.000| 0.000
At minimum heating output elmin| kW| 0.000| 0.000| 0.000| 0.000| 0.000| 0.000| 0.000
In standby elSB| kW| 0.000| 0.000| 0.000| 0.000| 0.000| 0.000| 0.000
Type of heating output/room temperature control| | | | | | | |
Single stage heating output, no room temperature control| | –| –| –| –| –| –| –
Two or more manually selectable stages, no room temperature control| | –| –| –| –| –| –| –
Room temperature control with mechanical thermostat| | –| –| –| –| –| –| –
With electronic room temperature control| | –| –| –| –| –| –| –
Electronic room temperature control and time of day control| | –| –| –| –| –| –| –
Electronic room temperature control and day-of-week control| | x| x| x| x| x| x| x
Other control options| | | | | | | |
Room temperature control with presence detection| | –| –| –| –| –| –| –
Room temperature control with window open detection| | x| x| x| x| x| x| x
With remote control option| | –| –| –| –| –| –| –
With adaptive control of heating start| | x| x| x| x| x| x| x
With operating time limitation| | –| –| –| –| –| –| –
With black bulb sensor| | –| –| –| –| –| –| –

Guarantee

The guarantee conditions of our German companies do not apply to appliances acquired outside of Germany. In countries where our subsidiaries sell our products a guarantee can only be issued by those subsidiaries. Such guarantee is only grant-ed if the subsidiary has issued its own terms of guarantee. No other guarantee will be granted.
We shall not provide any guarantee for appliances acquired in countries where we have no subsidiary to sell our products. This will not affect warranties issued by any importers.

Environment and recycling
We would ask you to help protect the environment. After use, dispose of the various materials in accordance with national regulations.

Australia
STIEBEL ELTRON Australia Pty. Ltd.
294 Salmon Street | Port Melbourne VIC 3207
- Tel. 03 9645-1833
- Fax 03 9644-5091
- [email protected]
- www.stiebel-eltron.com.au
United States of America
- STIEBEL ELTRON, Inc.
- 17 West Street | 01088 West Hatfield MA
- Tel. 0413 247-3380
- Fax 0413 247-3369
- [email protected]
- www.stiebel-eltron-usa.com