TCL H25D44W DFL Series Dehumidifier User Guide

TCL H25D44W DFL Series Dehumidifier

Product Information

Specifications

• Model: DFL-Series
• Electrical Ratings: 60Hz, 115V AC outlet protected by a 15 amp time delay fuse or circuit breaker

FAQ

• Q: Where can I register my appliance?
  • A: You can register your appliance online at register.tcl.com. Make sure to retain your original sales receipt as a valid proof of purchase is required for all warranty claims.
• Q: What does the TCL Protection Plan offer?
  • A: The TCL Protection Plan provides extended manufacturer coverage, priority service, free shipping, rapid turn-around time, free 1-time product replacement if it cannot be fixed, genuine TCL parts & service, and coverage for drops, breaks, and spills starting after 30 days.
• Q: Are extended service plans available outside the United States?
  • A: No, extended service plans (Protect and Plus plans) are only offered in the United States. However, all TCL products still come with a limited consumer warranty in both the US and Canada. Please refer to the warranty section in the user manual for additional details.

Product Usage Instructions

Register and protect your purchase

Register easily with your smartphone by scanning or texting a photo of the camera icon to 71403. Alternatively, you can register online at register.tcl.com. If you need assistance, visit photoregister.com/help or text HELP to 71403. Add a TCL Protection Plan when you register your product to be covered from life’s mishaps. Within the first 30 days of ownership, you can add a TCL Protection Plan to receive extended manufacturer coverage, priority service, product replacement, genuine TCL parts & service, and accidental damage protection.

Important Safety Instructions

Before installing and using your dehumidifier, please read the owner’s manual carefully and store it in a safe place for future reference. Pay attention to all safety messages outlined in the owner’s manual. Follow these basic precautions to reduce the risk of fire, electrical shock, or injury:

• Read and follow all safety messages in the owner’s manual.
• Ensure proper electrical requirements are met.
• Register your appliance online and retain the original sales receipt for warranty claims.

Electrical Requirements

The electrical ratings for your dehumidifier can be found on the model and serial number label located on the back side when facing the front. Follow these electrical requirements:

• Plug into a grounded 3 prong outlet.
• Do not remove the ground prong.
• Do not use an adapter or extension cord.
• Use a 60Hz, 115V AC outlet protected by a 15 amp time delay fuse or circuit breaker.

Register and protect your purchase

Register easily with your smartphone

Scan or text a photo of the camera icon to 71403

• Or register online at register.tcl.com
• Need help? Visit photoregister.com/help or text HELP to 71403

Add a TCL Protection Plan when you register your product and be covered from life’s mishaps

Thank you for choosing TCL. We want your ownership experience to bring you as much joy as the product you purchased does, so we’re o‰ering you a special price on TCL Protection Plans when you purchase during registration. Add a TCL Protection Plan within your first 30 days of ownership to receive the best value and we’ll make sure nothing gets in the way of you enjoying your new product.

Benefits & Description

*Extended service plans (i.e., “Protect” and “Plus” plans) are only offered in the United States (US). All TCL products continue to offer a limited consumer warranty in both the US and Canada. Please refer to the warranty section in this guide for additional details on warranty information.

IMPORTANT SAFETY INSTRUCTIONS

• Before installing and using your dehumidifier, please read this owner’s manual carefully.
• Store this manual in a safe place for future reference. Your safety and the safety of others is very important to us.
• Please pay attention to all safety messages outlined in this owner’s manual.

WARNING

• To reduce the risk of fire, electrical shock or injury when using your dehumidifier, follow the following basic precautions:

ELECTRICAL REQUIREMENTS

• The electrical ratings for your dehumidifier are listed on the model and serial number label located on the on the back side (when facing the front).

REGISTER YOUR APPLIANCE

• You can register your appliance online by going to register.tcl.com
• Be sure to retain your original sales receipt. A valid proof of purchase is required for all warranty claims.

Document your model and serial numbers here:

• Model # ____
• Serial # _____

You can locate your 20 digit serial number underneath the bar code (on the back side)

WARNING| Specific electrical requirements are shown in the diagram below. Follow the requirements below for the type of plug on the power supply cord.
---|---
Electrical Shock Hazard

Plug into a grounded 3 prong outlet. Do not remove the ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

| Wiring Requirements| Power Supply Cord
60Hz, 115V AC outlet protected by a 15 amp time delay fuse or circuit breaker.

PREFERRED GROUNDING METHOD

| Ensure proper
ground exists
before use.

RECOMMENDED GROUND METHOD

For your personal safety, this air conditioner must be grounded. This dehumidifer is equipped with a 3 prong power supply cord with a grounded plug. To minimize the possibility of electrical shock, the cord must be plugged into a 3 prong outlet and grounded in accordance with all local codes and ordinances. If a 3 prong outlet is not available, it is the customer’s responsibility to have a properly grounded 3 prong outlet installed by a qualified electrician.

FCC STATEMENT

FCC CAUTION

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference
2. This device must accept any interference received, including interference that may cause undesired operation.

Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help. The distance between user and device should be no less than 20cm.

DO NOT RETURN TO STORE

WE ARE READY TO HELP contact us first with any questions

TCL SUPPORT

• support.tcl.com
• 1-800-825-6747

Warning: TAKE CARE WHEN REMOVING THE DEHUMIDIFIER UNIT.

Important considerations

INSTALLATION MANUAL—Important considerations

When compared with other refrigerants, R32 is more environmentally friendly. Please use this product as instructed. This refrigerant is flammable and may combust under certain conditions, however when this product is used as directed these risks are significantly reduced. Always consult with a trained professional when maintaining or repairing an air conditioner.

Warning

• Please read the manual before installing, using, or conducting maintenance.
• Do not use means to accelerate the defrosting process or to clean, other than those recommended by the manufacturer.
• Be aware that refrigerants may not contain an odor.
• Do not pierce or burn the appliance.
• The appliance shall be stored in a room without continuously operating sources (for example: open flames, an operating ignition gas appliance or an operating electric heater).
• Please contact the nearest after-sale service center when maintenance is necessary. At the time of maintenance, the maintenance personnel must strictly comply with the Operation
• Manual provided by the corresponding manufacturer and any non-professional is prohibited to maintain the air conditioner.
• It is necessary to comply with the provisions of gas-related federal, state, and local laws and regulations.
• It is necessary to clear away the refrigerant in the system when maintaining or recycling an air conditioner by a trained professional.

Important Considerations

• The air conditioner you buy must be installed by professional personnel and the “Installation manual” is used only for the professional installation personnel!
• The installation specifications should be subject to our after-sale service regulations.
• When filling the flammable refrigerant, please use caution to avoid serious injury.
• A leak test must be done after the installation is completed.
• It is a must to perform the safety inspection before maintaining or repairing an air conditioner using flammable refrigerant in order to ensure that the fire risk is reduced to a minimum.
• Requirements for the total weight of filled refrigerant and the area of a room to be equipped with an air conditioner (are shown as in the following Tables GG.1 and GG.2)

The maximum charge and the required minimum floor area

• m1 = (4 m3) x LFL , m2 = (26 m3)) x LFL, m3 = (130 m3 )x LFL
• Where LFL is the lower flammable limit in kg/ m3,R290 LFL is 0.038 kg/ m3,R32 LFL is 0.038 kg/ m3.

For the appliances with a charge amount m1 < M = m2:

• The maximum charge in a room shall be in accordance with the following:mmax= 2.5 x (LFL)(5/4) x h0 x (A)1/2
• The required minimum floor area Amin to install an appliance with refrigerant charge M (kg) shall be in accordance with following: Amin = (M/ (2.5 x (LFL)(5/4) x h0)) 2

Where

• mmax is the allowable maximum charge in a room, in kg;
• M is the refrigerant charge amount in appliance, in kg;
• Amin is the required minimum room area, in m2;
• A is the room area, in m2;
• LFL is the lower flammable limit, in kg/m3;
• h0 is the installation height of the appliance,in meters for calculating mmax or Amin, 1.8 m for wall mounted;

Table GG.1 – Maximum charge (kg)

Category| LFL

(kg/m3)

| h 0

(m)

| Floor area (m2)
---|---|---|---
4| 7| 10| 15| 20| 30| 50

R32

| ****

0,306

| 0,6| 0,68| 0,9| 1,08| 0,32| 1,53| 1,87| 2,41
1| 1,14| 1,51| 1,8| 2,2| 2,54| 3,12| 4,02
1,8| 2,05| 2,71| 3,24| 3,97| 4,58| 5,61| 7,254
2,2| 2,5| 3,31| 3,96| 4,85| 5,6| 6,86| 8,85

Table GG.2 – Minimum room area (m2)

Category

| ****

LFL

(kg/m3)

| ****

h 0 (m)

| Charge amount (M) (kg) Minimum room area (m2)
---|---|---|---
1,224 kg| 1,836 kg| 2,448 kg| 3,672 kg| 4,896 kg| 6,12 kg| 7,956 kg

R32

| ****

0,306

| 0,6|  | 29| 51| 116| 206| 321| 543
1|  | 10| 19| 42| 74| 116| 196
1,8|  | 3| 6| 13| 23| 36| 60
2,2|  | 2| 4| 0| 15| 24| 40

Installation Safety Principles

1. Site Safety
2. Operation Safety
3. Installation Safety
   • Refrigerant Leak Detector
   • Appropriate Installation Location
   • The left picture is the schematic diagram of a refrigerant leak detector.

Please note that

1. The installation site should be in a well-ventilated area.
2. The sites for installing and maintaining an air conditioner using Refrigerant R32 should be free from open fire or welding, smoking, drying oven or any other heat source higher than 548°C which easily produces open fire.
3. When installing an air conditioner, it is necessary to take appropriate anti-static measures such as wear anti-static clothing and/or gloves.
4. Installation or maintenance location should not be surrounded by obstacles or close to any heat source, flammable, and/or explosive areas or objects.
5. If the product suers refrigerant leak during the installation, all personnel should go out till the refrigerant leaks completely for 15 minutes. If the product is damaged, a professional must carry such damages product back to the maintenance station. It is prohibited to weld the refrigerant pipe or conduct other operations on the contaminated site.
6. The air conditioner unit needs to sit on a flat even surface.
7. It is necessary to avoid the places where there are other electrical products, power switch plugs and sockets, kitchen cabinet, bed, sofa and other valuables directly under the lines on two sides of the indoor unit.
8. Any ventilation openings of unit should be free from obstructions.

What’s in the Box

Note: Some accessories are not in bucket, please find it in packaging.

1

| | Pump Drain Hose (about 5m, 16.4ft) (PUMP MODEL ONLY)|

1 set

(Only on models with a pump)

Note: Illustrations in this manual are for explanatory purposes only. Product design and aesthetics may vary.

Installation & Assembly Instructions

Let’s Get Started!

Step 1: Installation

_ Note: _Do not place your dehumidifier in any location that features permanent, intermittent, or risk of standing water to prevent damage to the unit and/or any persons.

Preparation

1. Remove the budget from the unit.
2. Remove the bucket’s tank cover and take out the included accessories.
3. Put the bucket’s tank cover back on.
4. Install the bucket into the main unit.

Accessories Included

1

| | Drain Pipe (Pump Model Only)|

x1

2

| |

Hooks

| ****

x2

Hook Assembly

• Insert the hooks as illustrated below and turn them clockwise approximately 45-degrees.

Step 2: Testing

• Do not use outdoors.
• Place the unit on a smooth level surface.
• Allow at least 12 -18 inches of clearance on all sides of the unit.
• Place the unit in a space where the temperature will not fall below 41 degrees Fahrenheit.
• The dehumidifier must be operated in an enclosed area to be most effective, such as a basement.
• Close all doors, windows, and other outside openings to the room.

How to Control Your Dehumidifier

All the basics you need to know!

The smaller cabinet:

• A. On / Off button
• B. Fan speed button
• C. Decrease button
• D. Increase button
• E. Timer button

1. High speed symbol
2. Med speed symbol
3. Low speed symbol
4. Comfort symbo l
5. Tank full symbol
6. Timer symbol
7. Wi-Fi symbol *

The bigger cabinet:

• A. On / Off button
• B. Fan speed button
• C. Decrease button
• D. Increase button
• E. Timer button
• F. Pump button

1. High speed symbol
2. Med speed symbol
3. Low speed symbol
4. Comfort symbol
5. Tank full symbol
6. Timer symbol
7. Wi-Fi symbol *
8. Pump symbol**

Disclaimer: Pump and Wi-Fi features are only available on select models. It is normal for the letters “CF” to be displayed for several seconds on Wi-Fi models as the dehumidifier powers on.

It is recommended to run the dehumidifier in Contentious mode for 24 hours for the first time. This will stabilize the humidity and ensure that the compressor will function properly.

1. Power On and Off – Press the once to turn on the appliance, push again to power off.
2. Comfort Mode – Hold the for 3 seconds and the “Comfort” or “Comf.” symbol will turn on. In this setting, the humidity level will automatically be set according to the ambient temperature and cannot be changed. Please note – the unit’s fan speed will default to Low and cannot be adjusted.
   • To exit Comfort mode, press the or hold the for 3 seconds.
3. Timer – The timer can be used to delay the appliance start-up or shutdown.
   • Start-up – With the appliance off, press the to enable this feature.
   • Then press the buttons to increase or decrease the timer in 30 minute increments.
   • After 5 seconds of inactivity, the Timer symbol will light up and this feature will be active.
   • Shutdown – With the appliance on, press the to enable this feature.
   • Then press the buttons to increase or decrease the timer in 30 minute increments.
   • After 5 seconds of inactivity, the Timer symbol will light up and this feature will be active
4. Filter – Remove the filter from the back of the unit by using your thumbs to press down on the filter tabs directly above the filter. Clean the filter with warm, soapy water. Dry thoroughly before replacing the filter. Once the filter is completely dry, place the filter back in the unit.
   • Avoid contacting metal parts of the appliance to avoid possible cuts or risk of personal injury.
5. Tank Full – When the water bucket is full, the Tank Full symbol will light up and the compressor will turn off. The fan may continue to run for a few more minutes. Remove the bucket with both hands and empty. Do not place the bucket on the floor when it is full because the bottom is not flat.

Cleaning the water tank

• It is recommended to clean the bucket the with a mild detergent every week to prevent the growth of mold, mildew, and bacteria.
• Once clean, completely dry the bucket and, using two hands, place it back inside the appliance.

Continuous Drain

A standard garden hose can be used for continuous gravity flow into a floor drain.

1. Unscrew the cap on the back of the unit.
2. Install a standard garden hose to the back of the unit, ensuring there are no kinks in the hose.
3. Ensure that the dehumidifier is level, even a slight tilt can cause the water to drip down into the drain bucket and not through the garden hose.

For Model(s) with PUMP

1. PUMP – Enable this function for use with a drain hose. Connect the pump drain tube and adapter to the back of the unit. Press the PUMP button and verify the light next to the Pump symbol turns on.
   • Note: Water will still drain into the bucket but the pump will engage when the bucket is almost full.
   • Note: You must place the end of the drain hose down a drain or someplace where it can freely drain (bowls, buckets, etc. are not recommended as they can overflow).

Attaching Pump Drain Tube

1. Push in on the outer ring of the pump connector on the back of the dehumidifier (See photo).
2. Slide the drain adapter into the opening and then release the outer ring of the pump connect.
3. Gently pull the drain adapter to ensure it is locked into place.
4. To remove the drain hose push in on the outer ring of the pump connector and pull on the drain tube connector.

NOTE

• After the pump has been activated, the pump will not begin removing water until the internal bucket is almost full and will continue removing water after this point until the pump mode is turned off.
• Makes sure there are not kinks or knots in the hose.
• If there is a full tank alarm, please clean the tank first before activating the pump.

WARNING

• Before the ambient temperature drops to 32-degrees F (0-degrees C), condensate remaining in the appliance must be emptied to avoid damage to the machine.
• Make sure to clean the condensate channel every month to avoid damage to the pump by unplugging the device, emptying the bucket and ensuring no blockage in the pump drain port.

Automatic Defrost

When frost builds up on the evaporator coils, the compressor will stop and the fan will continue to run until the frost disappears. When the coils are completely defrosted, the compressor will automatically restart and dehumidify will resume. If the frost does not completely melt on its own, unplug the appliance overnight. Be sure to confirm the filter is clean before running again.

Troubleshooting

Having trouble completing installation? Don’t worry, it’s usually an easy fix.

Dehumidifier does not start

|

The dehumidifier is unplugged.

| •  Make sure the dehumidifier plug is pushed completely into the outlet.
The fuse is blown/circuit breaker is tripped| •  Check the house fuse/circuit breaker box and replace the fuse or reset the breaker.

Dehumidifier has reached its pre-set level or the bucket is full

|

•  The dehumidifier automatically turns off when either condition occurs. Change to  a lower setting or empty the water bucket. The bucket must be replaced properly for the dehumidifier to operate.

Bucket is not in the proper position

|

•  The bucket must be in place and securely inserted for the dehumidifier to operate.

Power failure

| •  There is a protective time delay (up to 3 min.) to prevent tripping of the compressor overload. For this reason, the unit may not start normal dehumidification for 3 min. after it is powered back on.

Dehumidifier does not dry the air as it should

|

Not enough time allowed for unit to remove moisture

|

•  When first installed, allow at least 24 hours to reach the desired dryness/humidity level.

Airflow is restricted

| •  Make sure there are no curtains, blinds , or furniture blocking the front or back of the dehumidifier.

Dirty filter

| •  Clean the filter. See the Cleaning and Care Section of the manual.

The Humidity Control may not be set low enough

| •  For drier air, press the v button to lower the humidity setting percentage in the room set the dehumidifier to CO for maximum dehumidification.
Doors and windows may not be closed tightly| •  Check that all doors, windows, and other openings are securely closed.
Clothes dryer may be blowing moist air into the room| •  Install the dehumidifier away from the dryer. The dryer should be vented outside.

Room temperature is too low

| •  Moisture removal is best at higher room temperatures. Lower room temperatures will reduce the moisture removal rate. This model is designed to operate at temperatures above 41° F (5°C).

WiFi App Installation

WiFi App Installation (for WiFi models only)

Step 1: Download and Install the TCL Home App

• Using the camera function on your smartphone, please scan the QR code below to be directed to the TCL Home page.
• If your phone does not have a QR scanner, download one from the app store or manually type in the URL below in your smartphone’s web browser. Then, download and launch the app.

https://tcl.link/homeplusapp

Note: The App only supports the 2.4 GHz WiFi channel (all routers have a 2.4 GHz band).
Please connect to the 2.4 GHz band before you begin the app setup process.

Step 2: Create an Account

• Once you have opened the app, select “Create account.” You will then be sent a verification code to your email. Input the code and continue.

Step 3: Add Your Device

• Select the “Add Devices” button and follow the in-app instructions to complete the setup.

Troubleshooting

Having trouble completing installation? Don’t worry, it’s usually an easy fix.

TCL Home App

loses connectivity to AC during setup

| Wireless router may be too far from AC|

•  Relocate wireless router closer to AC.

Network error

|

•  Restart wireless router, AC, and mobile device

TCL Home App cannot find AC

|

Network error

|

•  Restart wireless router, AC, and mobile device

App & AC are not on the same 2.4GHz channel

|

•  Confirm your device is connected to the 2.4GHz channel.

Router blocking TCL Home App

| •  Verify App is not being blocked by the router’s firewall.

Incorrect WiFi Password

|

•  Reinput and verify WiFi password.

Unable to find or connect to Wireless Network

|

App may need permission to location

|

•  Give TCL Home App permission to Location in phone settings.

LIMITED PRODUCT WARRANTY

TCL NORTH AMERICA

What your warranty covers

Defects in materials or workmanship to the original owner of this TCL product when purchased as new from an Authorized Dealer of TCL brand products and packaged with this warranty statement.

WARRANTY PERIOD (NON-COMMERCIAL USE)

• Labor: Twelve (12) Months from the original date of purchase.
• Parts: Twelve (12) Months from the original date of purchase.

WARRANTY PERIOD (COMMERCIAL USE):

• Labor: Six (6) Months from the original date of purchase.
• Parts: Six (6) Months from the original date of purchase.

Commercial Use includes, but is not limited to, the use of this product in a commercial or business environment, the use of this product in an institution or for institutional purposes, or for other commercial purposes including rental purposes.

Should your TCL device prove to be defective in material or workmanship under normal use during the warranty period listed above, effective from the date of original consumer purchase of the product, TCL North America at its sole discretion will, (1) pay an Authorized TCL Service Center for both labor charges and parts to repair your device, or (2) replace your device with a new or refurbished/recertified equivalent product. If repaired at an Authorized TCL Service Center, TCL is not responsible for the transportation costs to the Authorized TCL Service Center. However, TCL will pay for the return shipping. TCL will provide instructions for the packaging and shipping of the unit. Units that are improperly packed and damaged during shipping are not covered under this limited product warranty. This limited product warranty is good only to the original purchaser of the product and effective only when used in North America. You must have your original purchase receipt or proof of purchase (bill of sale or receipted invoice) which states the condition of the unit (new, used), the unit’s date of purchase, place of purchase, and model/serial number.

HOW SERVICE IS HANDLED

• Call 1-800-825-6747 and choose the appropriate prompt. Please have product type, model number, serial number, and ZIP code ready.
• Troubleshooting and prior approval from a TCL representative MUST occur before sending in your product for repair.

Product Registration Information

You can find the model number and serial number on a label on the back or side of the product. Register your product online at register.tcl.com.

NO OTHER WARRANTY IS APPLICABLE TO THIS PRODUCT. THIS LIMITED WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE. NEITHER THE MANUFACTURER NOR ITS DISTRIBUTOR SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS, OR ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.

SOME STATES AND/OR TERRITORIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATIONS ON THE LENGTH OF TIME AN IMPLIED WARRANTY LASTS, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU, THE ORIGINAL PURCHASER, SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE OR TERRITORY TO TERRITORY. THIS WARRANTY IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT WWW.TCL.COM/US TO VIEW THE MOST CURRENT VERSION.

THIS LIMITED PRODUCT WARRANTY DOES NOT APPLY TO:

1. Service calls to your home for delivery or pick-up, installation, instruction, replacement of house fuses, connection of house wiring or plumbing, or to correct unauthorized repairs.
2. Failure of the product to perform due to wireless signal reception problems not caused by your unit, or due to power failures or interruptions or inadequate electrical service.
3. Damage caused by transportation or handling, including damage during shipment from a Retailer (please contact your Retailer for assistance).
4. Damage caused to the product by accident, vermin, lightning, wind(s), fire, flood(s), or act(s) of God.
5. Damage caused by operating the product in a corrosive or wet atmosphere.
6. Repairs when your TCL product is used in other-than-normal, single-family household use, or contrary to the instructions described in the product User’s Guide.
7. Damage resulting from accident, alteration, misuse, abuse, neglect, insects, normal wear-and-tear, cosmetic damage, mishandling, power line surges, improper or faulty installation, or improper repair or maintenance. Improper repair includes the use of parts not approved or specified by TCL.
8. Markings or images on the product’s display panel.
9. Normal maintenance as described in the User’s Guide (including but not limited to cleaning or replacing filters, cleaning coils, or other normal maintenance).
10. Use of accessories or components that are not compatible with this product.
11. Products with altered, missing, defaced, unreadable, or removed serial numbers.
12. Changes in the appearance of the product that do not affect product performance.
13. Increases in utility costs and/or additional utility expenses.
14. Products purchased from non-authorized TCL resellers.
15. Products sold in any condition other than new from the original manufacturer or sold outside of North America.

The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.

CONTACT INFORMATION

• TCL North America
• 1860 Compton Ave Corona, California 92881
• 1-800-825-6747
• www.tcl.com/us
• support.tcl.com

TCL and the TCL Logo are owned by TCL Corporation and under license to TTE Technology, Inc.

References

• Photoregister | Help
• TCL Support
• TCL Support
• TCL Electronics - Shop Home Appliances & Entertainment - TCL UK
• TCL USA | TVs, Sound Bars, Phones, Appliances
• TCL Home App | TCL USA

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