SAMSUNG QBR Smart Signage User Manual
- June 16, 2024
- Samsung
Table of Contents
SAMSUNG QBR Smart Signage
Specifications
- Series: QBN, QBR, QBR-N, QMN, QMR, QEN, OMN, OMN-D, OHN, OHN-DK, VMR-U, QPR-8K, QER, OMR, QHR, SHR, QMR-T, QBR-T, QMR-A
- Color and appearance may differ depending on the product
- Content in the manual is subject to change without prior notice to improve performance
Safety Precautions
This section provides important safety guidelines for using the Smart Signage product.
Safety Symbols
This subsection explains the symbols used in the manual to indicate safety precautions.
Electricity and Safety
This subsection provides guidelines for using the product safely with regards to electricity.
Installation
This section explains the installation process for the Smart Signage product.
Operation
This section provides instructions on how to operate the Smart Signage product.
Cleaning
This section explains the proper cleaning methods for maintaining the Smart Signage product.
Storage and Maintenance
This section provides guidelines for storing and maintaining the Smart Signage product.
Preparations
This section covers the necessary preparations before using the Smart Signage product.
Remote Control
This subsection explains the usage of the remote control for operating the product.
Connecting and Using a Source Device
This section provides instructions on how to connect and use a source device with the Smart Signage product.
Before Connecting
This subsection provides important checkpoints to consider before connecting a source device.
Connecting to a PC
This subsection explains the process of connecting the Smart Signage product to a PC.
Connecting to a Video Device
This subsection provides instructions on how to connect the Smart Signage product to a video device.
Connecting to an Audio System
This subsection explains the process of connecting the Smart Signage product to an audio system.
Connecting the LAN Cable
This subsection covers the steps to connect the LAN cable to the Smart Signage product.
Changing the Input Source
This subsection provides instructions on how to change the input source on the Smart Signage product.
Source
This section explains the different source options available on the Smart Signage product.
Web Browser
This section covers the usage of the web browser feature on the Smart Signage product.
Samsung Workspace or Remote Workspace
This section provides information on using Samsung Workspace or Remote Workspace with the Smart Signage product.
Multiple Display Control
This section explains how to control multiple displays using the Smart Signage product.
Cable Connection
This section provides guidelines for connecting cables to the Smart Signage product.
RS232C Cable
This subsection covers the process of connecting an RS232C cable to the Smart Signage product.
LAN Cable
This subsection explains how to connect a LAN cable to the Smart Signage product.
Control Codes
This section provides control codes for operating the Smart Signage product.
Using MDC
This section explains how to use the MDC (Multiple Display Control) feature on the Smart Signage product.
MDC Program Installation/Uninstallation
This subsection covers the installation and uninstallation process of the MDC program.
Player Feature
This section provides information on the player feature of the Smart Signage product.
Viewing Content
This subsection explains how to view content on the Smart Signage product.
When Content is Running
This subsection provides guidelines for when content is running on the Smart Signage product.
Available Menu
This subsection lists the available menus on the Smart Signage product.
File Formats Compatible with Player
This subsection provides a list of file formats compatible with the player feature of the Smart Signage product.
Schedule
This section explains how to schedule content playback on the Smart Signage product.
Clone Product
This section provides instructions on cloning the Smart Signage product.
ID Settings
This section covers the ID settings for the Smart Signage product.
Device ID
This subsection explains the device ID settings for the Smart Signage product.
Device ID Auto Set
This subsection covers the automatic device ID setting feature of the Smart Signage product.
PC Connection Cable
This subsection provides information on the PC connection cable for the Smart Signage product.
Video Wall
This section explains how to set up and configure a video wall using the Smart Signage product.
Video Wall
This subsection provides instructions on setting up a video wall.
Horizontal x Vertical
This subsection covers the configuration options for the horizontal and vertical display of the video wall.
Screen Position
This subsection explains how to adjust the screen position of the video wall.
Format
This subsection provides information on the display format options for the video wall.
Network Status
This section provides information on the network status of the Smart Signage product.
On/Off Timer
This section explains how to set the on/off timer for the Smart Signage product.
On Timer
This subsection covers the configuration options for the on timer feature of the Smart Signage product.
Off Timer
This subsection covers the configuration options for the off timer feature of the Smart Signage product.
Holiday Management
This subsection explains how to manage holidays using the Smart
Signage product.
Ticker
This section provides instructions on using the ticker feature of the Smart Signage product.
URL Launcher
This section covers the usage of the URL launcher feature on the Smart Signage product.
URL Launcher Settings
This subsection explains how to configure the URL launcher settings on the Smart Signage product.
Screen Adjustment
This section provides instructions on adjusting the screen settings of the Smart Signage product.
Backlight / Brightness / Contrast / Sharpness
This subsection explains how to adjust the backlight, brightness, contrast, and sharpness settings of the Smart Signage product.
Color Temperature
This subsection covers the color temperature settings for the Smart Signage product.
Advanced Settings
This subsection provides advanced settings options for the Smart Signage product.
Picture Enhancer
This subsection explains how to enhance the picture quality on the Smart Signage product.
HDR+ Mode or HDR10+ Mode
This subsection covers the HDR+ mode or HDR10+ mode settings for the Smart Signage product.
Color
This subsection provides color adjustment options for the Smart Signage product.
Tint (G/R)
This subsection explains how to adjust the tint settings for the Smart Signage product.
White Balance
This subsection covers the white balance settings for the Smart Signage product.
White Balance Settings
This subsection provides instructions on configuring the white balance settings of the Smart Signage product.
Uniformity
This subsection explains how to adjust the uniformity settings of the Smart Signage product.
Gamma
This subsection covers the gamma settings for the Smart Signage product.
Contrast Enhancer
This subsection provides options for enhancing contrast on the Smart Signage product.
Black Tone
This subsection explains how to adjust the black tone settings for the Smart Signage product.
Flesh Tone
This subsection covers the flesh tone settings for the Smart Signage product.
RGB Only Mode
This subsection provides options for enabling the RGB only mode on the Smart Signage product.
Color Space Settings
This subsection explains how to configure the color space settings of the Smart Signage product.
Input Signal Plus
This subsection covers the input signal plus settings for the Smart Signage product.
Motion Lighting
This subsection provides options for enabling motion lighting on the Smart Signage product.
Picture Options
This subsection explains various picture options available on the Smart Signage product.
Color Tone
This subsection covers the color tone settings for the Smart Signage product.
Digital Clean View
This subsection provides options for enabling digital clean view on the Smart Signage product.
HDMI Black Level
This subsection explains how to adjust the HDMI black level settings for
Smart Signage User Manual (Common Use)
This manual provides common information for all Smart Signage models regarding
safety precautions, options to connect the product, and product features.
Series: QBN, QBR, QBR-N, QMN, QMR, QEN, OMN, OMN-D, OHN, OHN-DK, VMR-U, QPR-
8K, QER, OMR, QHR, SHR, QMR-T, QBR-T, QMR-A The color and the appearance may
differ depending on the product, and the content in the manual is subject to
change without prior notice to improve the performance.
© Samsung Electronics Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the
authorization of Samsung Electronics is prohibited. Trademarks other than
Samsung Electronics are property of
Testing the Product
s
116
5
Chapter 01
Before Using the Product
Safety Precautions
The following safety instructions are to ensure your personal safety and
prevent property damage. Please read the following to ensure the proper use of
the product.
Safety symbols
Symbol Name
Meaning
Warning A serious or fatal injury may result if instructions are not followed.
Caution
Personal injury or damage to properties may result if instructions are not followed.
Prohibition Do NOT attempt.
Instruction Follow directions.
CAUTION
RISK OF ELECTRIC SHOCK. DO NOT OPEN.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.
This symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product.
AC voltage: Rated voltage marked with this symbol is AC voltage.
This symbol indicates that this product has included important literature concerning operation and maintenance.
DC voltage: Rated voltage marked with this symbol is DC voltage.
Class II product: This symbol indicates that a safety connection to electrical earth (ground) is not required. If this symbol is not present on a product with a mains lead, the product MUST have a reliable connection to protective earth (ground).
Caution. Consult instructions for use: This symbol instructs the user to consult the user manual for further safety related information.
6
Electricity and Safety
” The following images are for reference only. Real-life situations may differ
from what is shown in the images.
Warning
Do not touch the power plug with wet hands. Otherwise, an electric shock may result.
Do not bend or pull the power cable with force. Be careful not to leave the
power cable under a heavy object. Product failure, an electric shock or fire
may result from a damaged cable.
Do not connect multiple products to a single power socket. Overheated power
sockets may cause a fire.
Insert the power plug all the way in so it is not loose. An unsecure connection may cause a fire. Clean any dust around the pins of the power plug or the power socket with a dry cloth. A fire may result. Connect the power plug to a grounded power socket. (Except for devices that do not provide grounding) An electric shock or injury may result. Do not use a damaged power plug or a loose power socket. An electric shock or fire may result.
7
Caution
Hold the plug when disconnecting the power cable from the power socket.
An electric shock or fire may result.
When connecting the power plug to the port, be sure to connect it completely.
If the power plug is not completely connected to the port, the plug may be
unexpectedly disconnected, or there is a risk of overheating due to
overcurrent, leading to safety accidents.
Only use the power cable provided with your product by Samsung. Do not use the
power cable with other products. An electric shock or fire may result. Keep
the power socket where the power cord is connected unobstructed. When a
problem occurs with the product, the power cord must be unplugged to
completely cut off power to the product. Note that the product is not
completely powered down by using only the power button on the remote. Do not
disconnect the power cable while the product is being used. The product may
become damaged by an electric shock.
Installation
Warning
Before moving the product, turn off the power switch and disconnect the power
cable and all other connected cables.
Damage to the cable may cause a fire or electric shock.
When installing the product, keep it at a distance from the wall so that it is
well ventilated.
An increased internal temperature may cause a fire.
Do not install the product in a poorly ventilated space such as bookcase or
closet.
An increased internal temperature may cause a fire.
Keep the plastic packaging out of the reach of children. Children’s misuse of the plastic packaging may cause suffocation.
Do not install the power cable (DC power supply) and the product near heat
sources. (Candles, mosquito repellents, cigarettes, sprays, heating devices,
places exposed to direct sunlight(Except for Outdoor products), and more)
8
When installing the product, fix it firmly so that it does not fall. If the
product is not fixed firmly and a child touches the product while playing, the
product may fall, causing damage to the product or injury to the child.
Do not install the product in a kitchen or near a kitchen counter. Edible oil
or oil vapor can damage or deform the product.
Have a technician install the wall-mount hanger. Installation by an
unqualified person can result in an injury. Only use approved cabinets. If the
product is installed in an unusual location, the surrounding environment may
cause a serious quality problem. Therefore, be sure to contact Samsung
Customer Service Center before installation. (Places where many fine dusts are
generated, places where chemicals are used, places with too high or low
temperatures, places with a lot of moisture or water, transportation equipment
such as vehicles, airports and stations used continuously for a long time, and
more)
Caution
Do not drop the product while moving. The product may fall, causing personal injury or product damage.
Do not lay down the product on its front. The screen may become damaged. Prolonged exposure to direct sunlight may discolor the surface of the screen display. ” Except for Outdoor products
9
Operation
Warning
If the product generates a strange noise, a burning smell, or smoke, unplug
the power plug immediately and contact your Samsung Customer Service Center.
An electric shock or fire may result.
Keep the remote control batteries and the small accessories out of the reach
of children. Ensure children do not swallow any of them.
If children have had the battery in their mouths, consult your doctor
immediately.
If the product is dropped or its appearance is damaged, turn off the power
switch and disconnect the power cord. Then contact Samsung Customer Service
Center.
Continued use can result in an electric shock or a fire.
Do not move the product by pulling the power cord or any cable.
Product failure, an electric shock or fire may result from a damaged cable.
Ensure the vents are not blocked by tablecloths or curtains. An increased internal temperature may cause a fire.
Do not apply an impact to the product. · The screen display may be damaged. ·
An electric shock or fire may result.
Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects
that burn easily (paper, matches, etc) into the product (via the vent or
input/output ports, etc). · If foreign substances enter the product, be sure
to power off the
product and disconnect the power cord. Then contact Samsung Customer Service
Center. · Product failure, an electric shock or fire may result. Do not place
objects containing liquid (vases, pots, bottles, etc) or metallic objects on
top of the product. ” Except for Full Outdoor products(OH* series) · If
foreign substances such as water enter the product, be sure to disconnect the
power cord. Then contact Samsung Customer Service Center. · Product failure,
an electric shock or fire may result. During a lightning or thunderstorm,
power off the product and disconnect the power cord. An electric shock or fire
may result.
Do not leave heavy objects or items that children like (toys, sweets, etc.) on
top of the product. The product or heavy objects may fall as children try to
reach for the toys or sweets resulting in a serious injury.
10
Do not hang on or climb on the product. · The product may fall, causing
personal injury or even death. · Be especially careful that children do not
hang on or climb on the
product.
While the power plug is plugged into a power socket, do not insert a chopstick
or other conductor into a remaining power socket. Also, after disconnecting
the power plug from the power socket, do not touch the pins of the plug
immediately. Otherwise, an electric shock may result.
There is a high voltage inside the product. Never disassemble, repair or
modify the product yourself. · Contact Samsung Customer Service Center for
repairs. · An electric shock or fire may result.
If a gas leakage is found, do not touch the product or the power plug, and
ventilate the room immediately. Sparks can cause an explosion or fire. Do not
use humidifiers or stoves around the product. An electric shock or fire may
result.
Caution
Insert each battery so that its polarity (+, ) is correct.
If the polarity is not correct, the battery may rupture or the internal fluid
may leak, causing contamination and damage to the surroundings, fire, or
personal injury.
Do not place heavy objects on the product. Product failure or personal injury may result.
When you do not use the product for a long time due to vacation or other
reason, disconnect the power cord from the power socket. Dust accumulation
combined with heat can cause a fire, electric shock or electric leakage.
Use the product at the recommended resolution and frequency. Your eyesight may
deteriorate.
The batteries (and rechargeable batteries) are not ordinary refuse and must be
returned for recycling purposes. The customer is responsible for returning the
used or rechargeable batteries for recycling. The customer can return used or
rechargeable batteries to a nearby public recycling center or to a store
selling the same type of the battery or rechargeable battery.
Rest your eyes for more than 5 minutes for every 1 hour of product use. Eye
fatigue will be relieved.
Leaving the screen fixed on a stationary image for an extended period of time
may cause afterimage burn-in or defective pixels. When you do not use the
product for a long time, activate power-saving mode or set the screen saver to
moving-picture mode.
Do not use or keep combustible spray or an inflammable substance near the
product. An explosion or fire may result.
11
Use only the specified standardized batteries, and do not use a new battery
and a used battery at the same time. Otherwise, the batteries may be damaged
or cause fire, personal injury or damage due to a leakage of the internal
liquid.
Do not watch the product screen too closely and continuously for a long time.
Your eyesight may deteriorate.
Do not lift or move the product when it is in operation.
Do not touch the screen when the product has been turned on for an extended
period of time as it will become hot.
When using headphones or earphones, do not turn the volume too high or use
them for a long time. Damage to your hearing may result.
Cleaning
Warning
Do not spray water or cleaner directly on the product.
· The product’s surface may be damaged, or the markings may be erased.
· An electric shock or fire may result. ” Except for Full Outdoor products(OH*
series)
Caution
When cleaning, be sure to disconnect the power plug and wipe gently with a
soft and dry cloth such as superfine fibers or cotton flannels to prevent
scratches. The product’s surface may be damaged, or the markings may be
erased.
Be sure to use a soft and dry cloth such as superfine fibers or cotton
flannels because the surface of the product and the screen display are
vulnerable to scratches. The product’s surface or the screen display can be
easily scratched with foreign substances.
Do not apply chemicals containing alcohol, solvent, or surfactant such as wax,
benzene, thinner, pesticide, air freshener, lubricant, or cleaner to the
product. The product’s exterior may be discolored or cracked, the surface of
the panel may be peeled off, or the markings may be erased.
12
Storage and Maintenance
Cleaning the exterior and display
Wipe the surface with a slightly wet, soft cloth, and then wipe with a dry cloth.
1
2
3
Precautions
· Removing a sticker attached on the screen may leave residues. Clean the
residues before watching the screen.
· Do not strongly press and rub the product. Damage to the product may result.
· Do not wipe the screen with chemicals. Product failure may result. · Contact
Samsung Customer Service Center if the inside of the product needs cleaning
(service fee will be charged).
· We recommend wearing clean gloves when touching the front panel instead of
bare hands.
Do not scratch the screen
Do not spray water directly Due to the characteristics of
with nails or sharp objects. on any part of the product. high-glossy products, using
Scratches may leave marks or Product failure, an electric a UV humidifier nearby may
damage the product.
shock or fire may result from create white-colored stains
water that enters the product. on the product.
” Except for Full Outdoor products(OH* series)
13
Chapter 02
Preparations
Remote Control
” Using other display devices in the same space as the remote control of this
product can cause the other display devices to be inadvertently controlled. ”
A button without a description in the image below is not supported on the
product.
Power on the product.
Power off the product.
Number buttons Use to enter a PIN, enter a Date, etc.
” Remote control button functions may differ for different products.
14
Adjust the volume.
Change the input source.
Display or hide the onscreen display. A shortcut button to Home screen
(MagicInfo
or URL Launcher). Quickly select frequently used functions by
pressing it while a content is playing.
Return to the previous menu.
It sets safe lock function. Press the SET button and enter a device ID using
numeric buttons. Control the product using the
remote control.
Cancel a value that has been set using the SET button and control all
connected products using
the remote control.
Mute the sound.
· Unmuting the sound: Press MUTE again or press the volume control(+ VOL -)
button.
Use this hotkey to directly access MagicInfo. ” This hotkey is available when
a network
box is connected. You can purchase a network box separately. ” This function
may not be supported depending on the model.
Display information about the current input source.
Move to the upper, lower, left or right menu, or adjust an option’s setting.
Confirm a menu selection. Exit the current menu.
” Remote control button functions may differ for different products.
Select from the connected external devices.
” Some models may not support all port types.
15
To place batteries in the remote control (AAA x 2)
” Remove batteries when the remote control is not to be used for an extended
period of time.
” Store used batteries out of reach of children and recycle. ” Do not use a
new and used battery together. Replace both batteries at the same time.
16
Chapter 03
Connecting and Using a Source Device
Before Connecting
Connecting to a PC
Pre-connection Checkpoints
” Refer to the user guide for the source device you want to connect with. The
number and location of ports available on the source device may vary depending
on the model.
” Do not connect the power cable until all connections are completed.
Connecting the power cable during connection may damage the product.
” Check the types of ports at the back of the product you want to connect. ”
We recommend using authorized cables for HDMI or DP cable connections.
· Do not connect the power cable before connecting all other cables. Ensure
you connect a source device first before connecting the power cable.
· A PC can be connected to the product in a variety of ways. Select a
connection method suitable for your PC.
Connection Using an HDMI Cable
” Connecting parts may differ in different products.
HDMI IN
17
Connection Using an DP Cable
” Connecting parts may differ in different products.
DP IN
Connection Using a DVI Cable (Digital type)
” Connecting parts may differ in different products.
DVI/MAGICINFO IN
· Precautions for using DP ” Some graphics cards that are not compliant with
the DP standard may prevent the Windows Booting/Bios screen from being
displayed when the product is in powersaving mode. If this is the case, make
sure to turn on the product first before turning on your PC.
” Using a DP cable that is not VESA compliant may cause the product to
function improperly. Samsung Electronics shall not be held responsible for any
issues from using a cable that is not VESA compliant.
Make sure to use a DP cable that is VESA compliant.
” To use the optimal resolution (3840 x 2160 @ 60Hz) when the input source is
DisplayPort, using a DP cable shorter than 5m is recommended.
” Disabling power-saving mode when the input source is DisplayPort may import
new resolution information and reset the task window size or location.
HDMI
DVI/HDMI AUDIO IN
DVI/MAGICINFO IN
” You can use the DVI port on the product as an HDMI port by using a DVI-HDMI
adapter. Audio is not available if the DVI port on the product is connected to
the HDMI port on the PC using a DVI-HDMI adapter.
18
Connection Using an HDMI-DVI Cable
” Connecting parts may differ in different products. After connecting a
computer to the product with an HDMI-DVI cable, make sure to configure the
settings as shown below to enable the video and audio from the computer. ·
Sound set HDMI Sound to PC(DVI)
” Sound settings may not be supported depending on the model. · System General
set HDMI Hot Plug to Off
HDMI IN
DVI/HDMI AUDIO IN
19
Connecting an External Monitor
· Do not connect the power cable before connecting all other cables. Ensure
you connect a source device first before connecting the power cable.
” Only the ports that are marked as DAISY CHAIN are supported. Connecting
parts may differ in different products. ” Use a cable shorter than 10 feet
(3m) to get the best UHD content viewing quality. ” Maximum loopouts: Up to 4
are supported if HDCP 2.2 is supported, up to 7 if HDCP 1.4 is supported, and
up to 9 if HDCP is not supported. ” Setting Anynet+ (HDMI-CEC) to On while
using a daisy chain connection may cause malfunction.
PC
Monitor 1
Monitor 2
Monitor 3
Monitor 4
DP IN
HDMI OUT
(DAISYCHAININ) (DAISYCHAINOUT)
HDMI IN HDMI OUT (DAISYCHAININ) (DAISYCHAINOUT)
HDMI IN HDMI OUT (DAISYCHAININ) (DAISYCHAINOUT)
HDMI IN HDMI OUT (DAISYCHAININ) (DAISYCHAINOUT)
HDMI IN HDMI OUT (DAISYCHAININ) (DAISYCHAINOUT)
HDMI IN HDMI OUT (DAISYCHAININ) (DAISYCHAINOUT)
HDMI IN HDMI OUT (DAISYCHAININ) (DAISYCHAINOUT)
HDMI IN HDMI OUT (DAISYCHAININ) (DAISYCHAINOUT)
20
Connecting to a Video Device
· Do not connect the power cable before connecting all other cables. Ensure
you connect a source device first before connecting the power cable.
· You can connect a video device to the product using a cable. ” Press the
SOURCE button on the remote control to change the source.
Using an HDMI Cable or HDMI to DVI Cable
· An HDMI cable supports digital video and audio signals, and does not require
an audio cable.
· The picture may not display normally (if at all) or the audio may not work
if an external device that uses an older version of HDMI mode is connected to
the product. If such a problem occurs, ask the manufacturer of the external
device about the HDMI version and, if out of date, request an upgrade.
· Be sure to use an HDMI cable with a thickness of 14 mm or less. · Be sure to
purchase a certified HDMI cable. Otherwise, the picture may not display or a
connection error may occur. · A basic high-speed HDMI cable or one with
ethernet is recommended.
This product does not support the ethernet function via HDMI.
Connection Using an HDMI Cable
” Connecting parts may differ in different products.
Connection Using an HDMI-DVI Cable
” Connecting parts may differ in different products. · Audio will not be
enabled if the product is connected to a video device using an HDMI-DVI
cable. To resolve this, additionally connect an audio cable to the audio ports
on the product and video device. · After connecting a video device to the
product with an HDMI-DVI cable, make sure to configure the settings as shown
below to enable the video and audio from the video device. You can use the DVI
port on the product as an HDMI port by using a DVI-HDMI adapter. Sound set
HDMI Sound to AV(HDMI)
” Sound settings may not be supported depending on the model. System General
set HDMI Hot Plug to On ” Supported resolutions include 1080p (50/60Hz), 720p
(50/60Hz), 480p, and 576p. ” UHD-enabled models can support up to UHD 30 Hz. ”
Make sure to connect the same color connectors together. (white to white, red
to red, etc.)
HDMI IN
DVI/HDMI AUDIO IN
HDMI IN
DVI/MAGICINFO IN
HDMI
21
Connecting to an Audio System
” Connecting parts may differ in different products. ” Make sure to connect
the same color connectors together. (white to white, red to red, etc.)
AUDIO OUT
Connecting the LAN Cable
” Connecting parts may differ in different products. RJ45(LAN IN, LAN OUT)
· Use Cat7(STP Type) cable for the connection. (10/100 Mbps) Shielded Twist Pair
22
Changing the Input source
Source
SOURCE
Source
MagicInfo S
Web Browser Screen Mirroring SamsungWorkspace
HDMI 1
” The displayed image may differ depending on the model.
HDMI 2
DisplayPort
Source allows you to select a variety of sources and change source device
names. You can display the screen of a source device connected to the product.
Select a source from source list to display the screen of the selected source.
” The input source can also be changed by using the SOURCE button on the
remote control. ” The screen may not display correctly if an incorrect source
is selected for the source device
you want to convert to.
Edit
SOURCE u Edit ENTER E Edit the name and device type of a connected external
device. · The list can include the following source devices. Source devices on
the list differ depending
on the selected source. HDMI 1 / HDMI 2 / DisplayPort / DVI / Cable Box / Game
Console / PC / Blu-ray player ” Available source devices may vary depending on
the product. · You cannot edit the following sources. MagicInfo S / URL
Launcher / Web Browser / Screen Mirroring / Samsung Workspace ” Menu items may
vary depending on the model.
23
Web Browser
SOURCE Web Browser ENTER E ” Connect the network to access the Internet from
the product like accessing the Internet
from a computer.
Settings
SOURCE Web Browser u Settings ENTER E
Refresh Interval
Set the time for the web browser to wait before returning to the home page. ·
Off / 5 min / 10 min / 15 min / 30 min
Zoom
Set the zoom scale to apply when the web browser is refreshed. · 50% / 75% /
100% / 125% / 150% / 200% / 300%
Home Page
Set the website to display when the web browser is refreshed. · Samsung
Display / Custom
Custom
Enter the URL to set as the home page. · Enter URL ” Available only when Home
Page is set to Custom.
Advanced Settings
General Hide Tabs and Toolbar automatically
Hide Cursor in Touch Mode
Pop-up Blocker
Proxy Server Reset Settings
If the browser tabs, menu or toolbar are not used for a while, they will
automatically disappear. To make them appear again, move the pointer or focus
to the top of the screen. · Use / Do not use
Hide the cursor to prevent interference with touch operation. · Use / Do not
use
Make your browsing experience more pleasant by blocking popup windows. · Use /
Do not use
Configure a proxy server for the web browser. · Use / Do not use
All your customized Web Browser settings will be reset to their default
values. Your bookmarks and history won’t be affected.
Search Engine
If you enter a keyword in the URL/keyword input field, Web Browser will open
the Search Results page. Choose the search engine you want to use. · Google /
Bing
24
Privacy & Security Do Not Track Delete History JavaScript Delete browsing data
Ask websites not to track you. · Use / Do not use
Delete your entire browsing history.
Allow all sites to run JavaScript for a better browsing experience. · Use / Do
not use
Delete all browsing data such as cookies, cached images and data. Your
bookmarks and history won’t be affected.
Encoding Encoding
Choose an encoding method for web pages. The current setting is Auto.
· Auto / Manual (Current : Unicode)
About Display the current version of Web Browser.
Read Before Using the Web Browser Function
Read this information before using the Web Browser function.
· File download is not supported. · The Web Browser function may not be able
to access certain websites, including websites
operated by certain companies.
· The product does not support playback of flash videos. · E-commerce for
online purchases is not supported. · ActiveX is not supported. · Only a
limited number of fonts are supported. Certain symbols and characters may not
be
displayed properly.
· The response to remote commands and the resulting on-screen display may be
delayed while a web page is loading.
· Loading a web page may be delayed or suspended completely depending on the
status of the participating systems.
· Copy and paste operations are not supported. · When composing an email or a
simple message, certain functions such as the font size and
color selection may not be available.
· There is a limit to the number of bookmarks and the size of the log file
that can be saved. · The number of windows that can be opened concurrently is
limited. · Web browsing speed will differ with the network environment. ·
Browsing history is saved from latest to oldest, with the oldest entries being
overwritten
first.
· Depending on the types of video/audio codecs supported, you may not be able
to play certain HTML5 video and audio files.
· Video sources from PC-optimized streaming service providers may not play
properly on our proprietary Web Browser browser.
25
Samsung Workspace or Remote Workspace
” This function may not be supported depending on the model. ” Make sure that
the product is connected to the network. ” Be sure to connect your keyboard
and mouse before starting this function.
Samsung Workspace
SOURCE Samsung Workspace ENTER E Access to remote PC and your work resources
with this function. · Remote PC: This function allows you to connect your
product to a remote PC or a cloud
server. ” Only PCs or Cloud Servers running on macOS/Windows 7 Pro or newer
are supported. · Office 365: Provides access to Office 365 features from
Microsoft. · VMware Horizon: Provides access to VMware Horizon to businesses
operating the VMware infrastructure with a Horizon account.
Remote Workspace
SOURCE Remote Workspace ENTER E This function allows you to connect your
product to a remote PC or a cloud server. Enter the address of the PC or cloud
server you want to connect to. Then, follow the on-screen instructions. ” Only
PCs or Cloud Servers running on Windows 7 Pro or newer are supported.
26
Chapter 04
Multiple Display Control
Control multiple display devices connected to a PC simultaneously.
Cable Connection
RS232C Cable
Interface Pin Bit rate Data bits Parity Stop bit Flow control Maximum length
RS232C (9 pins) TxD (No.2), RxD (No.3), GND (No.5) 9600 bps 8 bit None 1 bit None 15 m (only shielded type)
· Pin assignment 12345
54321
6789
Pin
Signal
1
Detect data carrier
2
Received data
3
Transmitted data
4
Prepare data terminal
5
Signal ground
9876
Pin
Signal
6
Prepare data set
7
Send request
8
Clear to send
9
Ring indicator
27
· RS232C cable Connector: 9-Pin D-Sub to Stereo Cable
61
95
-P1-
-P1-
-P1-
Rx
3
Male type
Tx
2
Gnd
5
LAN Cable
· Pin assignment
3
2
1
12345678
-P2-
-P2-
-P2-
1
Tx
STEREO
2
Rx
PLUG
3
Gnd
(3.5ø)
Pin No
1 2 3 4 5 6 7 8
Standard Color
White and orange Orange
White and green Blue
White and blue Green
White and brown Brown
Signal
TX+ TXRX+ NC NC RXNC NC
28
· Connector : RJ45
Direct LAN cable (PC to HUB)
HUB
P2 P1
P1 P2
Signal
P1
P2
TX+
1
1
TX-
2
2
RX+
3
3
RX-
6
6
Cross LAN cable (PC to LFD)
P1
Signal TX+ TXRX+ RX-
Signal
P1
TX+
1
TX-
2
RX+
3
RX-
6
P2
P2
Signal
3
RX+
6
RX-
1
TX+
2
TX-
29
Connection
” Ensure you connect each of the adapters to the correct RS232C IN or OUT port
on the product.
” Connecting parts may differ depending on the model. · Connection 1
PC
Monitor 1
Monitor 2
Monitor 3
Monitor 4
· Connection 3
PC Monitor 1
Monitor 2
Monitor 3
Monitor 4
RJ45
RJ45(LAN IN) RS232C OUT
RS232C IN RS232C OUT
RS232C IN RS232C OUT
RS232C IN RS232C OUT
RS232C IN RS232C OUT
RS232C IN RS232C OUT
RS232C IN RS232C OUT
RS232C IN RS232C OUT
· Connection 2 Monitor 1
PC
Monitor 2
Monitor 3
5
4
3
2
1
RJ45(LAN IN)
RJ45
RJ45(LAN IN)
RJ45(LAN IN)
· Connection 4 ” This option is only available for models that have LAN IN and LAN OUT ports.
PC
Monitor 1
Monitor 2
Monitor 3
Monitor 4
RJ45
LAN IN
LAN OUT
LAN IN
LAN OUT
LAN IN
LAN OUT
LAN IN
LAN OUT
30
Control Codes
Viewing control state (Get control command)
Header
Command
ID
0xAA Command type
Data length 0
Checksum
Controlling (Set control command)
Header
Command
ID
0xAA
Command type
Data length 1
Data Value
Checksum
Command
No.
Command type
1
Power control
2
Volume control
3
Input source control
4
Screen size control
5
Video wall mode control
6
Safety Lock
7
Video Wall On
8
Video Wall User Control
Command
0x11 0x12 0x14 0x19 0x5C 0x5D 0x84 0x89
Value range
0~1 0~100
0~255
0~1 0~1 0~1
–
· All communications take place in hexadecimals. The checksum is calculated by
adding up all values except the header. If a checksum adds up to be more than
2 digits as shown below (11+FF+01+01=112), the first digit is removed.
E.g. Power On & ID=0
Header
Command
Data length
ID
0xAA
0x11
1
Data 1 “Power”
Checksum
Header
Command
Data length
Data 1
ID
12
0xAA
0x11
1
1
· To control all devices connected by a serial cable simultaneously irrespective of IDs, set the ID as “0xFE” and transmit commands. Commands will be executed by each device but ACK will not respond.
31
Power control
· Function A product can be powered on and off using a PC.
· Viewing power state (Get Power ON / OFF Status)
Header 0xAA
Command
Data length
ID
0x11
0
Checksum
· Setting power ON/Off (Set Power ON / OFF)
Header
Command
Data length
ID
0xAA
0x11
1
Data “Power”
Checksum
“Power”: Power code to be set on a product. 1: Power ON 0: Power OFF · Ack
Header Command
Data length Ack/Nak r-CMD
ID
0xAA
0xFF
3
‘A’
0x11
Val1 “Power”
Checksum
“Power”: Power code to be set on a product. · Nak
Header Command
Data length Ack/Nak r-CMD Val1
ID
Checksum
0xAA
0xFF
3
‘N’
0x11 “ERR”
“ERR” : A code showing what error has occurred.
Volume control
· Function The volume of a product can be adjusted using a PC.
· Viewing volume state (Get Volume Status)
Header 0xAA
Command
Data length
ID
0x12
0
Checksum
· Setting the volume (Set Volume)
Header
Command
Data length
ID
0xAA
0x12
1
Data “Volume”
Checksum
“Volume”: Volume value code to be set on a product. (0-100) · Ack
Header Command
Data length Ack/Nak r-CMD
Val1
ID
Checksum
0xAA
0xFF
3
‘A’
0x12 “Volume”
“Volume”: Volume value code to be set on a product. (0-100)
· Nak
Header Command
Data length Ack/Nak r-CMD
ID
0xAA
0xFF
3
‘N’
0x12
Val1 “ERR”
Checksum
“ERR” : A code showing what error has occurred.
32
Input source control
· Function The input source of a product can be changed using a PC.
· Viewing input source state (Get Input Source Status)
Header 0xAA
Command
Data length
ID
0x14
0
Checksum
· Setting the input source (Set Input Source)
Header
Command
Data length
ID
0xAA
0x14
1
Data “Input Source”
Checksum
“Input Source”: An input source code to be set on a product.
0x18
DVI
0x0C
Input source
0x20
MagicInfo
0x1F
DVI_video
0x21
HDMI1
0x22
HDMI1_PC
0x23
HDMI2
0x24
HDMI2_PC
0x25
DisplayPort
” DVI_video, HDMI1_PC and HDMI2_PC cannot be used with the Set command. They
only respond to “Get” commands.
” MagicInfo is only available with models that contain the MagicInfo function.
· Ack
Header Command
0xAA
0xFF
Data length Ack/Nak r-CMD
ID 3
‘A’
0x14
Val1
“Input Source”
“Input Source”: An input source code to be set on a product. · Nak
Header Command
Data length Ack/Nak r-CMD
ID
0xAA
0xFF
3
‘N’
0x14
Val1 “ERR”
“ERR” : A code showing what error has occurred.
Checksum Checksum
33
Screen size control
· Function The screen size of a product can be changed using a PC.
· Viewing the screen size (Get Screen Size Status)
Header 0xAA
Command
Data length
ID
0x19
0
Checksum
· Ack
Header Command
ID
Data length
Ack/Nak
r-CMD
Val1
0xAA
0xFF
3
‘A’
0x19 “Screen Size”
“Screen Size”: product screen size (range: 0 255, unit: inch) · Nak
Header Command ID
0xAA
0xFF
Data length
3
Ack/Nak r-CMD
‘N’
0x19
Val1 “ERR”
“ERR”: A code showing what error has occurred
Checksum Checksum
Video Wall Mode Control
· Function Video Wall mode can be activated on a product using a PC. This
control is only available on a product whose Video Wall is enabled.
· Viewing video wall mode (Get Video Wall Mode)
Header 0xAA
Command
Data length
ID
0x5C
0
Checksum
· Setting the video wall (Set Video Wall Mode)
Header
Command
Data length
Data
ID
0xAA
0x5C
1
“Video Wall Mode”
“Video Wall Mode”: A code used to activate Video Wall mode on a product 1: Full 0: Natural · Ack
Header 0xAA
Command 0xFF
Data length
Ack/Nak
r-CMD
ID
3
‘A’
0x5C
Val1
“Video Wall Mode”
“Video Wall Mode”: A code used to activate Video Wall mode on a product · Nak
Header
Command
ID
Data length
Ack/Nak
r-CMD
0xAA
0xFF
3
‘A’
0x5C
Val1 “ERR”
“ERR”: A code showing what error has occurred
Checksum Checksum Checksum
34
Safety Lock
· Function PC can be used to turn the Safety Lock On function on or off on a
product. This control is available regardless of whether or not the power is
turned on.
· Viewing the safety lock state (Get Safety Lock Status)
Header 0xAA
Command 0x5D
Data length ID
0
Checksum
· Enabling or disabling safety lock (Set Safety Lock Enable / Disable)
Header 0xAA
Command 0x5D
Data length
Data
ID
Checksum
1
“Safety Lock”
“Safety Lock”: Safety lock code to be set on a product 1: ON 0: OFF · Ack
Header Command
ID
Data length
Ack/Nak
r-CMD
Val1
Checksum
0xAA
0xFF
3
‘A’
0x5D “Safety Lock”
“Safety Lock”: Safety lock code to be set on a product · Nak
Header
Command
ID
Data length
Ack/Nak
r-CMD
0xAA
0xFF
3
‘N’
0x5D
Val1 “ERR”
Checksum
“ERR”: A code showing what error has occurred
Video Wall On
· Function Turn Video Wall on or off on the product from your computer.
· Get Video Wall On/Off Status
Header 0xAA
Command 0x84
Data length ID
0
Checksum
· Set Video Wall On/Off
Header 0xAA
Command 0x84
Data length
Data
ID
Checksum
1
V.Wall_On
· V.Wall_On: Video Wall code to be assigned to the product 1: Video Wall ON 0: Video Wall OFF · Ack
Header Command
Data length Ack/Nak r-CMD
Val1
ID
Checksum
0xAA
0xFF
3
‘A’
0x84 V.Wall_On
V.Wall_On : Same as above · Nak
Header 0xAA
Command 0xFF
Data length Ack/Nak
ID
3
‘N’
r-CMD 0x84
Val1 Checksum
ERR
“ERR”: A code showing what error has occurred
35
Video Wall User Control
· Function Turn the Video Wall function on or off on the product from your
computer.
· Get Video Wall Status
Header 0xAA
Command 0x89
Data length ID
0
Checksum
· Set Video Wall
Header 0xAA
Command 0x89
Data length ID
2
Val1 Wall_Div
Val2 Wall_SNo
Checksum
Wall_SNo: Product Number code assigned to the product
10×10 Video Wall Model : ( 1 ~ 100)
Set Number
Data
1
0x01
2
0x02
…
…
99
0x63
100
0x64
· Ack
Header Command
ID
0xAA
0xFF
Data length
4
Ack/Nak r-CMD Val1
Val2
‘A’
0x89
Wall_Div
Wall_ SNo
· Nak Header 0xAA
Command 0xFF
Data length Ack/Nak
ID
3
‘N’
r-CMD Val1 0x89 ERR
“ERR”: A code showing what error has occurred
Checksum Checksum
36
Wall_Div: Video Wall Divider code assigned to the product
10×10 Video Wall Model
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
Off 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
1
0x11 0x12 0x13 0x14 0x15 0x16 0x17 0x18 0x19 0x1A 0x1B 0x1C 0x1D 0x1E 0x1F
2
0x21 0x22 0x23 0x24 0x25 0x26 0x27 0x28 0x29 0x2A 0x2B 0x2C 0x2D 0x2E 0x2F
3
0x31 0x32 0x33 0x34 0x35 0x36 0x37 0x38 0x39 0x3A 0x3B 0x3C 0x3D 0x3E 0x3F
4
0x41 0x42 0x43 0x44 0x45 0x46 0x47 0x48 0x49 0x4A 0x4B 0x4C 0x4D 0x4E 0x4F
5
0x51 0x52 0x53 0x54 0x55 0x56 0x57 0x58 0x59 0x5A 0x5B 0x5C 0x5D 0x5E 0x5F
6
0x61 0x62 0x63 0x64 0x65 0x66 0x67 0x68 0x69 0x6A 0x6B 0x6C 0x6D 0x6E 0x6F
7
0x71 0x72 0x73 0x74 0x75 0x76 0x77 0x78 0x79 0x7A 0x7B 0x7C 0x7D 0x7E N/A
8
0x81 0x82 0x83 0x84 0x85 0x86 0x87 0x88 0x89 0x8A 0x8B 0x8C N/A N/A N/A
9
0x91 0x92 0x93 0x94 0x95 0x96 0x97 0x98 0x99 0x9A 0x9B N/A N/A N/A N/A
10
0xA1 0xA2 0xA3 0xA4 0xA5 0xA6 0xA7 0xA8 0xA9 0xAA N/A
N/A
N/A
N/A
N/A
11
0xB1 0xB2 0xB3 0xB4 0xB5 0xB6 0xB7 0xB8 0xB9 N/A
N/A
N/A
N/A
N/A
N/A
12
0xC1 0xC2 0xC3 0xC4 0xC5 0xC6 0xC7 0xC8 N/A N/A N/A N/A N/A N/A N/A
13
0xD1 0xD2 0xD3 0xD4 0xD5 0xD6 0xD7 N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
14
0xE1 0xE2 0xE3 0xE4 0xE5 0xE6 0xE7 N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
15
0xF1 0xF2 0xF3 0xF4 0xF5 0xF6 N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
37
Using MDC
Multiple display control “MDC” is an application that allows you to easily
control multiple display devices simultaneously using a PC. For details on how
to use the MDC program, refer to Help after installing the program. The MDC
program is available on the website. (http://displaysolutions.samsung.com) ”
If you press the On or Off button located at the top left of the screen, the
product checks its
status for about one minute. To run other commands, try after the one minute.
” For details on how to connect devices for multiple display control, refer to
page 30.
MDC Program Installation/Uninstallation
” Installing and uninstalling steps can vary depending on the OS.
Installation
” MDC installation can be affected by the graphics card, mother board and
network conditions.
1 Click the MDC Unified installation program. 2 Click “Next”. 3 When the
“Welcome to the InstallShield Wizard for MDC_Unified” screen appears, click
“Next”.
4 In the “License Agreement” window displayed, select “I accept the terms in
the license
agreement” and click “Next”.
5 In the displayed “Customer Information” window, fill out all the information
fields and click
“Next”.
6 In the displayed “Destination Folder” window, select the directory path you
want to install
the program in and click “Next”. ” If the directory path is not specified, the
program will be installed in the default
directory path.
7 In the displayed “Ready to Install the Program” window, check the directory
path to install
the program in and click “Install”.
8 Installation progress will be displayed. 9 Click “Finish” in the displayed
“InstallShield Wizard Complete” window.
” Select “Launch the program” and click “Finish” to run the MDC program
immediately.
10 The MDC Unified shortcut icon will be created on the desktop after
installation.
” The MDC execution icon may not be displayed depending on the PC system or
product specifications.
” Press F5 if the execution icon is not displayed.
Uninstallation
1 Select Settings Control Panel on the Start menu and double-click Add/Delete
Program. 2 Select MDC Unified from the list and click Change/Remove.
38
Chapter 05
Player feature
Accessible using the HOME button on the remote control.
Player
HOME Player ENTER E Play a range of content such as channels with schedules assigned, templates or files.
Player
Internal Memory
Filter By: All
Options
No channel.
Network Channel
Network File
My Templates
” The displayed image may differ depending on the model. ” To use the Player
feature, set Play via to MagicInfo in System.
(MENU m System Play via MagicInfo) ” You must set Clock Set before you can use
this feature.
No.
Description
Select between internal or external memory.
Play content, templates and schedules configured on the server.
· You can view whether the server is connected (approval) in the Player
screen. To view whether the server is connected when a Network Channel is
running, press INFO on the remote control.
1 Select Network Channel from the Player screen. The No channel. message
appears if no channel has been registered in Network Channel.
2 Network Channel will run.
Play content stored on the server.
Play templates stored in My Templates folder in the Internal Memory.
Select a content type as criterion to search for a desired content list.
Set different options for Player.
Viewing content
1 Select either internal or external memory. The files saved in the selected
memory appear. 2 Select the desired file. The content appears on the screen.
(For more information on
compatible file formats, see the “File formats compatible with Player”
section.)
39
When content is running
Control buttons on the remote control
You can play, pause, or skip the content on the playlist by pressing buttons
on the remote control.
Button
Function
TOOLS
Brings up the menu bar.
INFO
Displays the general information of the content.
Goes to next file or page.
Goes to previous file or page.
E / / ³ Plays or pauses slide show or video content.
´
Stops displaying content and goes to the Player screen.
Rewinds the video content.
µ
Fast forwards the video content.
” If there is only one image file in the Internal Memory or USB, the Slide
Show will not play. ” If the name of a folder is too long on the USB, you
cannot select the folder. ” Portrait option for Content Orientation is not
available for contents with a resolution higher
than 3840 x 2160. ” Content Size for videos with a resolution higher than 3840
x 2160 supports Full Screen only.
Available menu
Press the TOOLS button on the remote control during content playback to
configure settings.
Menu
Description
Playlist
View a list of content items currently playing.
Channel List
Network Channel / Internal Channel / USB
Sound Mode
Customizes the audio settings for the content currently playing.
Repeat All / Repeat One Set the repeat mode.
Background Music Set the background music to be played when content is running.
Reset
Reset the background music.
Pause
Pause the background music.
Prev
Play the previous background music on the list.
Next
Play the next background music on the list.
” Reset, Pause, Prev, Next only appear when the background music is set.
40
File Formats Compatible with Player
· Supported file systems include FAT32 and NTFS. · A file with a vertical and
horizontal resolution larger than the maximum resolution cannot
be played. Check the vertical and horizontal resolution of the file. · Check
the supported video and audio Codec types and Versions. · Check the supported
file versions.
” PowerPoint version up to 97 2013 is supported ” For USB-Internal Memory
file transfer, click Options Send.
· Location of template files Internal Memory USB transfer: USB under
MagicinfoSlide folder USB Internal Memory transfer: Internal Memory under My
Templates folder
· Location of other files (non-template) Internal Memory USB transfer: USB
under MagicinfoSlide folder USB Internal Memory transfer: Under the root
folder
Network Schedule Multiframe
Playback restrictions
· 1 to 3 FHD video files can be played simultaneously or only one UHD video
file and one FHD video file at a time. In portrait playback mode, 3 FHD video
files can be played simultaneously or only one UHD video file at a time.
· For Office files (PPT and Word files) and PDF files, only one file type is
supported at a time. · LFD(*.LFD) files are not supported. · Contents with a
resolution higher than 3840 x 2160 are not supported.
Sound output restrictions
· More than one sound output cannot be used. · Playback priority: network BGM
local BGM video file in the main frame selected by the
user ” Network BGM: Settings can be configured when creating a server
schedule. ” Local BGM: BGM settings can be configured using the tools
displayed after the TOOLS
button is pressed during Player playback. ” User-selected main frame: Main
frame settings can be configured when creating a
server schedule.
Template files(*.LFD)
Restrictions
· Check that you have Contents and Schedules folders published to the USB
storage device. ” A properly published content appears as Published Content in
the USB device. ” When copying a content you published to a USB device
(Published Content ) to the Internal Memory, the content appears in Internal
Memory as Published Content only. Contents and Schedules folders are not
visible under Internal Memory.
Playback restrictions
· A maximum of two video (Video) files can be played. · For Office files (PPT
and Word files) and PDF files, only one file type is supported at a time. ·
When playing more than one video files simultaneously, make sure that the
display areas
are not overlapping one another.
Sound output restrictions
· More than one sound output cannot be used. · Playback priority: network BGM
local BGM video file in the main frame selected by the
user
41
Video codecs (except the QPR-8K model)
File Extension
.avi .mkv .asf .wmv .mp4 .mov .3gp .vro .mpg .mpeg
.ts .tp .trp .flv .vob .svi .m2ts .mts
Container
AVI MKV ASF MP4 3GP MOV FLV VRO VOB PS TS SVAF
*.webm
WebM
*.rmvb
RMVB
Video Codec
H.264 BP/MP/HP
HEVC (H.265 – Main, Main10) Motion JPEG MVC MPEG4 SP/ASP
Window Media Video v9 (VC1) MPEG2 MPEG1
Microsoft MPEG-4 v1, v2, v3 Window Media Video v7(WMV1), v8(WMV2)
H 263 Sorenson
VP6
VP8 VP9 RV8/9/10 (RV30/40)
Resolution
4096 x 2160 3840 x 2160
1920 x 1080
1920 x 1080 3840 x 2160 1920 x 1080
Frame rate (fps)
4096 x 2160: 30 3840 x 2160: 60
60 30
60
30
60 3840 x 2160: 60
60
Bit rate (Mbps)
60 80 80
20
20 80 20
Audio Codec
Dolby Digital AC3 LPCM
ADPCM(IMA, MS) AAC
HE-AAC WMA DD+
MPEG(MP3) AC-4
G.711(A-Law, -Law) OPUS
Vorbis
RealAudio 6
42
Video codecs (applies to the QPR-8K model only)
File Extension Container
.avi .mkv .asf .wmv .mp4 .mov .3gp .vro .mpg .mpeg
.ts .tp .trp .flv .vob .svi .m2ts .mts
AVI MKV ASF MP4 3GP MOV FLV VRO VOB PS TS SVAF
Video Codec
H.264 BP/MP/HP
HEVC (H.265 – Main, Main10) Motion JPEG MVC MPEG4 SP/ASP
Window Media Video v9 (VC1) MPEG2 MPEG1
Microsoft MPEG-4 v1, v2, v3 Window Media Video v7(WMV1), v8(WMV2)
H 263 Sorenson
VP6
Resolution
4096 x 2160 7680 x 4320 3840 x 2160
1920 x 1080
Frame rate (fps)
4096 x 2160: 30 3840 x 2160: 60
60 30
60
30
Bit rate (Mbps)
60 80 80
20
Audio Codec
Dolby Digital AC3 LPCM
ADPCM(IMA, MS) AAC
HE-AAC WMA DD+
MPEG(MP3) AC-4
G.711(A-Law, -Law) OPUS
*.webm
WebM
VP8
1920 x 1080
60
20
Vorbis
VP9
3840 x 2160
3840 x 2160: 60
80
*.rmvb
RMVB
RV8/9/10 (RV30/40)
1920 x 1080
60
20
RealAudio 6
” Because the specifications are based on the current 8K connectivity and
decoding standards, future connectivity, broadcasting, and decoding standards
may not be supported. Upgrading for meeting future standards may require
purchase of additional devices.
” Some 3rd party standards may not be supported.
43
Other restrictions
· Codecs may not function properly if there is a problem with the content. ·
Video content does not play or does not play correctly if there is an error in
the content or
container. · Sound or video may not work if they have standard bit rates/frame
rates above the TV’s
compatibility ratings. · If the Index Table is has an error, the Seek (Jump)
function will not work. · When playing video over a network connection, the
video may not play smoothly because of
data transmission speeds. · Some USB/digital camera devices may not be
compatible with the TV. · HEVC codec is only available in MKV / MP4 / TS
containers. · The MVC codec is supported partly.
Video decoders
· H.264 UHD is supported up to Level 5.1, and H.264 FHD is supported up to
Level 4.1. (TV does not support FMO / ASO / RS)
· HEVC UHD is supported up to Level 5.1, and HEVC FHD is supported up to Level
4.1. · HEVC 8K is supported up to Level 6.1.
” This specification is only applicable to the QPR-8K model series.
· VC1 AP L4 is not supported. · GMC 2 or above is not supported. · When a
single video file is playing, Seamless mode is not supported under the
following
conditions: Incompatible codec (MVC, VP3, MJPEG) Incompatible codec
Incompatible codec Compatible codec The resolution is different from that of
the monitor The frequency is different from that of the monitor
Audio decoders
· WMA is supported up to 10 Pro 5.1 channels, M2 profile. · WMA1, WMA lossless
/ Voice are not supported. · QCELP and AMR NB/WB are not supported. · Vorbis
is supported for up to 5.1 channels. · Dolby Digital Plus is supported for up
to 5.1 channels. · The supported sample rates are 8, 11.025, 12, 16, 22.05,
24, 32, 44.1, and 48 kHz, and differ
with the codec.
Image
· Compatible image file format: JPEG, PNG, BMP ” 32-bit, 24-bit and 8-bit BMP
files are supported.
· Supported maximum resolution: 7680 x 4320 (JPEG), 4096 x 4096 (PNG, BMP) ”
When playing 10 files in one LFD file – 5120 x 5120
· Supported maximum file size: 20MB · Supported Slideshow Effect: 9 effects
(Fade1, Fade2, Blind, Spiral, Checker, Linear, Stairs, Wipe, Random)
44
Power Point
· Compatible document file formats Extension : ppt, pptx Version : Office
97 ~ Office 2013
· Functions not supported Animation effect 3D shapes (which will be
displayed in 2D) Header and footer (some subitems are not supported) Word
Art Align A group alignment error may occur
Office 2007 SmartArt is not fully supported. 97 out of 115 subitems are
supported.
Object insertion Half-width characters Letter spacing Charts
Vertical text
Some subitems are not supported
Slide notes and handout
PDF
· Compatible document file formats Extension : pdf
· Functions not supported Content less than 1 pixel not supported because of
performance degradation issue. Masked Image, Tiled Image content not
supported. Content with Rotated Text, not supported. 3D Shadow Effects not
supported. Some characters not supported (Special characters may be
corrupted)
WORD
· Compatible document file formats Extension : .doc, .docx Version :
Office 97 ~ Office 2013
· Functions not supported Page background effect Some paragraph styles
Word Art Align A group alignment error may occur 3D shapes (which will be
displayed in 2D) Office 2007 SmartArt is not fully supported. 97 out of 115
subitems are supported. Charts Half-width characters Letter spacing
Vertical text Some subitems are not supported Slide notes and handout
45
Schedule
HOME Schedule ENTER E
Schedule
Internal Memory
Schedule your content on a local channel.
Select to create a new schedule on this
channel
Sunday, January 14 08:45 AM
Send
Delete
CH 2
The default content will be played when there is no program scheduled. You can change the default content from the Options menu.
You can check the schedule imported from a selected storage device.
No.
Description
Select the saved location of the schedule.
Create/Edit/Delete/View schedule of content playback.
CH 3
” The displayed image may differ depending on the model.
46
Clone Product
HOME Clone Product ENTER E
MENU
Clone Product
” The displayed image may differ depending on the model.
Export settings on the product to an external storage device. You can also
import settings from an external storage device. This option is useful when
assigning the same settings to several products.
When a duplicate file is not found on the external storage device 1 Connect
the external storage device, then run the Clone Product function. 2 The No
cloning file found on the external storage device. Export this device’s
settings to the external storage
device? message appears.
3 Select Export to export the settings.
When a duplicate file is found on the external storage device 1 Connect the
external storage device, then run the Clone Product function. 2 The Cloning
file found. Please select an option. message appears.
Run the Import from External Storage or Export to External Storage function.
Import from External Storage: Copy settings saved on an external storage
device to the product.
” After configuration is complete, the product is rebooted automatically.
Export to External Storage: Copy settings on the product to an external
storage device.
47
ID Settings
HOME ID Settings ENTER E
ID Settings
” The displayed image may differ depending on the model.
Assign an ID to a set.
Device ID
Set a unique ID number for each product. ” Press u/d to select a number, and
press E. ” Enter the number you want using the number buttons on the remote
control.
Device ID Auto Set
This feature automatically allots an ID number to a device connected via an
RS232C cable. ” This function is only available on the first device within an
RS-232C daisy chain.
PC Connection Cable
Select which type of cable you are using to connect the display to the PC. ·
RS232C cable
Communicate with MDC via the RS232C cable. · RJ-45 (LAN)/Wi-Fi Network or
RJ45(LAN) cable
Communicate with MDC via the RJ45 cable. ” Available functions may differ
depending on the model.
48
Video Wall
HOME Video Wall ENTER E
Video Wall
” The displayed image may differ depending on the model.
Customize the layout of multiple displays that are connected to form a video
wall. In addition, display part of a whole picture or repeat the same picture
on each of the connected multiple displays. To display multiple images, refer
to MDC Help or the MagicInfo user guide. Some models may not support the
MagicInfo function.
Video Wall
You can activate or deactivate Video Wall. To organize a video wall, select
On. · Off / On
Horizontal x Vertical
This feature automatically splits a videowall display based on a videowall
matrix configuration. Enter the videowall matrix. The videowall display is
split based on the configured matrix. The number of vertical or horizontal
display devices can be set within the range 1 and 15. ” A videowall display
can be split into a maximum of 225 screens. ” The Horizontal x Vertical option
is only enabled when Video Wall is set to On.
49
Screen Position
To rearrange split screens, adjust the number for each product in the matrix
using the Screen Position feature. Selecting Screen Position will display the
videowall matrix with the numbers assigned to the products that form the
videowall. To rearrange products, use the direction buttons on the remote
control to move a product to another desired number. Press the E button. ”
Screen Position allows you to split the screen into a maximum of 225 views (15
x 15). ” The Screen Position option is only enabled when Video Wall is set to
On. ” To use the function, make sure Horizontal x Vertical is configured.
Format
Select how to display images on the videowall display. · Full: Display images
in full screen with no margin. · Natural: Display images in the original
aspect ratio without enlarging or reducing the size. ” The Format option is
only enabled when Video Wall is set to On.
50
Network Status
HOME Network Status ENTER E
Check the current network and Internet connection.
Network Status
” The displayed image may differ depending on the model.
51
On/Off Timer
HOME On/Off Timer ENTER E
On/Off Timer
” The displayed image may differ depending on the model.
” You must set Clock Set before you can use this feature.
On Timer
Set On Timer so that your product turns on automatically at a time and on a
day of your choice.
The power is turned on with the specified volume or input source.
On Timer: Set the on timer by making a selection from one of the seven
options. Ensure you set the current time first.
(On Timer 1 ~ On Timer 7) ” While the internal/USB memory option can be used
with On Timer for MagicInfo mode, it is recommended to
use an internal memory. ” Proper operation of On Timer feature cannot be
guaranteed if used with a battery powered USB device, which
can take longer to be recognized.
· Setup: Select Off, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Manual. If
you select Manual, you can choose the days you want On Timer to turn on your
product. The check mark indicates days you’ve selected.
· Time: Set the hour and minute. Use the number buttons or the up and down
arrow keys to enter numbers. Use the left and right arrow buttons to change
entry fields.
· Volume (For models with built-in speakers): Set the desired volume level.
Use the up and down arrow buttons to change the volume level.
· Source: Select the input source of your choice. · Content (when the Source
is set to Internal/USB for MagicInfo mode): From the USB device or internal
memory,
select a file (e.g. music, photo, or video) to play just after the product is
turned on.
52
Off Timer
Set the off timer (Off Timer) by making a selection from one of the seven
options. (Off Timer 1 ~ Off Timer 7) · Setup: Select Off, Once, Everyday,
Mon~Fri, Mon~Sat, Sat~Sun or Manual. If you select Manual, you can choose
the days you want Off Timer to turn off your product. The check mark
indicates days you’ve selected. · Time: Set the hour and minute. Use the
number buttons or the up and down arrow keys to enter numbers. Use the left
and right arrow buttons to change entry fields.
Holiday Management
Timer will be disabled during a period specified as a holiday. · Add Holiday:
Specify the period you want to add as a holiday.
Select the start and end dates of the holiday you want to add using the u/d
buttons, and click the Done button. The period will be added to the list of
holidays. Start Date: Set the start date of the holiday. End Date: Set the
end date of the holiday. · Delete: Delete selected items from the list of
holidays. · Edit: Select a holiday item and then change the date. · Set
Applied Timer: Set the On Timer and Off Timer to not activate on public
holidays. Press E to select the On Timer and Off Timer settings you do not
want to activate. The selected On Timer and Off Timer will not activate.
53
Ticker
HOME Ticker ENTER E
Ticker
” The displayed image may differ depending on the model.
Input text while a video or image is displayed and display the text on the
screen. ” You must set Clock Set before you can use this feature.
· Off / On: Set whether or not to use Ticker. · Message: Enter a message to
display on the screen. · Time: Set the Start Time and End Time to display a
Message. · Font Options: Specify the text font and color for the message. ·
Position: Select a position to display a Message. · Scroll: Turn scroll
effects of Ticker on or not. Specify the scroll Direction and Speed for the
message. · Preview: Preview your Ticker settings.
54
URL Launcher
HOME URL Launcher ENTER E
URL Launcher
For details on how to use the URL Launcher feature, contact the dealer the
product was purchased from. ” This function may not be supported depending on
the model. ” To use the URL Launcher feature, set Play via to URL Launcher in
System.
(MENU m System Play via URL Launcher)
URL Launcher
” The displayed image may differ depending on the model.
55
URL Launcher Settings
HOME URL Launcher Settings ENTER E
URL Launcher Settings
” The displayed image may differ depending on the model.
” For details on how to use the URL Launcher feature, contact the dealer the
product was purchased from. ” This function may not be supported depending on
the model.
· Install Web App: Enter URL to install the web application. · Install from
USB Device: Install the web application from the USB storage device. ·
Uninstall: Remove the installed web application. · Timeout Setting: Set the
timeout period for connecting to the URL. · Developer Mode: Enable developer
mode.
56
Chapter 06
Screen Adjustment
Configure the Picture settings (Backlight, Color Tone, etc.). The layout of the Picture menu options may vary depending on the product.
Backlight / Brightness / Contrast / Sharpness
MENU m Picture ENTER E
Picture
Backlight Brightness Contrast Sharpness Color Temperature Advanced Settings
Picture Options
100 45 70 50
10000 K
Your product has several options for adjusting picture quality. ” You can adjust and store settings for each external device you have connected to an input on the product. ” Lowering picture brightness reduces power consumption.
” The displayed image may differ depending on the model.
57
Color Temperature
MENU m Picture Color Temperature ENTER E
Picture
Color Temperature
10000 K
” The displayed image may differ depending on the model.
It sets color temperature. The value and temperature increase simultaneously,
so the ratio of blue color rises. (Range: 2800K16000K)
” Enabled when Color Tone is set to Off.
58
Advanced Settings
MENU m Picture Advanced Settings ENTER E
Advanced Settings
Picture Enhancer HDR+ Mode Color Tint (G/R) White Balance Gamma
BT.1886
On Off 50
0
BT.1886 0
” The displayed image may differ depending on the model.
Configure advanced picture settings to create your preferred picture.
Picture Enhancer
Displays enhanced color and sharpness. · Off / On
HDR+ Mode or HDR10+ Mode
Automatically provide an optimal HDR effect based on the video source. · Off /
On ” This function may not be supported depending on the model. ” Models with
Local Dimming support HDR10+ Mode.
Color
Adjust the color saturation levels. Color saturation intensifies as the value
nears 100. (Range: 0~100)
Tint (G/R)
Adjust the ratio of green to red tint levels. Increasing values intensifies
the saturation of red and green colors. (Range: 0~50)
59
White Balance
Adjust the color temperature of the picture so that white objects appear
brighter. ” This function may not be supported depending on the model.
2 Point
Adjust red, green, and blue luminosity levels in two sections for precise
white balance optimization. · R-Offset / G-Offset / B-Offset: Adjust the
proportion of each of red, green and blue colors
in dark areas. · R-Gain / G-Gain / B-Gain: Adjust the proportion of each of
red, green and blue colors in
bright areas. · Reset: Restore the white balance settings to the default
values.
20 Point Settings
Controls the white balance in 20 point interval by adjusting the red, green,
and blue brightness.
20 Point
Adjust red, green, and blue luminosity levels in twenty sections for precise
white balance optimization. · Off ( ) / On ( ) · Interval: Select interval to
adjust. · Red: Adjust the red level. · Green: Adjust the green level. · Blue:
Adjust the blue level. · Reset: Restore the current level’s 20 point White
Balance to the default values. ” Some external devices may not support this
function.
White Balance Settings
Adjust the color temperature of the picture so that white objects appear
brighter. ” Available for Video Wall models only. · White Balance (Custom /
Color Expert): Select Color Expert to apply the PC calibration
settings. · R-Gain / G-Gain / B-Gain: Adjust the proportion of each of red,
green and blue colors in
bright areas. · Reset: Restore the white balance settings to the default
values.
Uniformity
Calibrate the brightness and color uniformity within each screen. ” Available
for Video Wall models only. · Off / On
60
Gamma
Adjust the mid-range brightness of the picture. · HLG / ST.2084 / BT.1886 / S
Curve ” Gamma settings HLG, ST.2084, and BT.1886 may change depending on the
input video
settings. For models with the HDR+ Mode support, the Gamma settings HLG,
ST.2084, and BT.1886 may change depending on the input video and HDR+ Mode
settings. If HDR+ Mode is set to Off, HLG, ST.2084, and BT.1886 settings may
be available depending on the input video. To adjust S Curve, set HDR+ Mode to
Off.
HLG / ST.2084 / BT.1886 / S Curve
Adjust the HLG, ST.2084, BT.1886, S Curve levels of the picture. ” Available
functions may differ depending on the port type.
Contrast Enhancer
Automatically balance the contrast to prevent excessive differences between
bright and dark areas. · Off / Low / Medium / High
Black Tone
Select the black level to adjust the screen depth. · Off / Dark / Darker /
Darkest
Flesh Tone
Adjust the flesh tone color by increasing or decreasing red levels.
RGB Only Mode
Fine-tune the saturation and tint of the red, green, and blue color channels.
· Off / Red / Green / Blue
Color Space Settings
Configure color space settings to refine the spectrum of colors on your
screen.
Color Space
Choose a color space. · Auto / Native / Custom ” To adjust Color, Red, Green,
Blue and Reset, set Color Space to Custom.
61
Input Signal Plus
Expands the input signal range for HDMI connections.
· HDMI1 (Off ( ) / On ( )) ” When Input Signal Plus is set to On, up to the
3840 x 2160 @ 60 Hz resolution is supported.
(Up to 7680 x 4320 @ 60 Hz resolution is supported for the QPR-8K model only,
if connected to HDMI IN 4.) When Input Signal Plus is set to Off, up to the
3840 x 2160 @ 30 Hz resolution is supported.
” Connecting parts may differ depending on the model. ” This function may not
be supported depending on the model.
Supported Resolutions for UHD Input Signals
Check the supported resolution for UHD input signals. · Resolution: 3840 x 2160p, 4096 x 2160p If Input Signal Plus is set to Off
Frame rate Color Depth / (fps) Chroma Sampling
RGB 4:4:4
YCbCr 4:4:4
50 / 60
8 bit
–
–
If Input Signal Plus is set to On
Frame rate Color Depth / (fps) Chroma Sampling
RGB 4:4:4
YCbCr 4:4:4
8 bit
O
O
50 / 60
10 bit
–
–
12 bit
–
–
YCbCr 4:2:2 –
YCbCr 4:2:2 O O O
YCbCr 4:2:0 O
YCbCr 4:2:0 O O O
Resolutions for Input Signals supported by QPR-8K model series
Check the resolutions for input signals supported by QPR-8K model series. If Input Signal Plus is set to On · Resolution: 3840 x 2160p
Frame rate Color Depth / (fps) Chroma Sampling
RGB 4:4:4
YCbCr 4:4:4 YCbCr 4:2:2
YCbCr 4:2:0
8 bit
O
O
O
O
50 / 60
10 bit
*O
*O
O
O
12 bit
–
–
O
O
120
10 bit
*O
*O
” *: These specifications are supported for the HDMI 4 port. · Resolution: 7680 x 4320
Frame rate Color Depth / (fps) Chroma Sampling
RGB 4:4:4
YCbCr 4:4:4
*O YCbCr 4:2:2
*O YCbCr 4:2:0
24 / 30
8 bit / 10 bit
*O
*O
*O
*O
50 / 60
8 bit / 10 bit
–
–
–
*O
” *: These specifications are supported for the HDMI 4 port. Use an HDMI cable that supports these specifications
Motion Lighting
Reduces power consumption by reducing screen brightness when the picture on
the screen is in motion. · Off / On ” This feature is not available for
videowall displays.
62
Picture Options
MENU m Picture Picture Options ENTER E
Picture Options
Color Tone
Off
Digital Clean View
Off
HDMI Black Level
Auto
Film Mode
Off
Local Dimming
High
Dynamic Backlight
On
” The displayed image may differ depending on the model.
Color Tone
Select the color tone that best suits your viewing preferences. · Off / Cool /
Standard / Warm1 / Warm2 / Natural ” Settings can be adjusted and stored for
each external device connected to an input on the product. ” Available options
may vary depending on the product.
Digital Clean View
Reduce picture noise to avoid distractions such as flickering. · Auto / Off
HDMI Black Level
Adjust the black level to optimize the HDMI picture brightness and contrast. ·
Normal / Low / Auto
Film Mode
Make frame transitions from older video sources smoother. This function is
only available when the input signal is TV, AV, Component (480i, 576i, 1080i),
or HDMI (1080i). · Off / Auto1 / Auto2
63
Picture Options
Color Tone
Off
Digital Clean View
Off
HDMI Black Level
Auto
Film Mode
Off
Local Dimming
High
Dynamic Backlight
On
” The displayed image may differ depending on the model.
Apply Picture Settings
MENU m Picture Apply Picture Settings ENTER E
Picture
Apply Picture Settings
All Sources
” The displayed image may differ depending on the model.
Local Dimming
Adjust brightness levels of individual on-screen areas for optimum contrast. ·
Off / Low / Standard / High ” Models with Dynamic Backlight are not supported.
Dynamic Backlight
Automatically adjust the backlight to provide the best possible screen
contrast under the current conditions. · Off / On ” Models with Local Dimming
are not supported.
Apply the picture settings to all external devices connected to the device or
to the current source only. · All Sources / Current Source
64
Picture Size Settings
MENU m Picture Picture Size Settings ENTER E
Picture Size Settings
Picture Size
16:9 Standard
Fit to Screen
Off
Zoom and Position
” The displayed image may differ depending on the model.
Choose size and aspect ratio picture displayed on screen. ” Some external
devices and applications may not support this function.
Picture Size
Different screen adjustment options are displayed depending on the current
input source. ” Available functions may differ depending on the model or input
signals. · 16:9 Standard: Sets the picture to 16:9 Standard wide mode. ·
Custom: Changes the resolution to suit the user’s preferences. · 4:3: Sets the
picture to basic (4:3) mode.
” Do not set your product to 4:3 format for a long time. The borders displayed
on the left and right, or top and bottom of the screen may cause image
retention (screen burn) which is not covered by the warranty.
Fit to Screen
Adjusts the picture position. When selected, the full program image will be
displayed. No part of the image will be cut off. · Off / On / Auto
Zoom and Position
Adjusts the picture zoom and position. This function is available only if
Picture Size is set to Custom. ” If you want to reset the picture to its
original position, select Reset in the Zoom and Position screen. The picture
will be set to its default position.
65
Reset Picture
MENU m Picture Reset Picture ENTER E
Picture
Reset Picture
” The displayed image may differ depending on the model.
Restore all picture settings to the factory default.
66
Chapter 07
OnScreen Display
Display Orientation
MENU m OnScreen Display Display Orientation ENTER E
Display Orientation
Onscreen Menu Orientation Landscape
Source Content Orientation Landscape
Aspect Ratio
Full Screen
” The displayed image may differ depending on the model.
Onscreen Menu Orientation
Select whether the onscreen menu should be displayed in landscape or portrait
orientation. · Landscape: Display the menu in landscape mode. · Portrait:
Display the menu in portrait mode on the right side of the product screen. ”
This function may not be supported depending on the model.
Source Content Orientation
Rotate the product screen orientation. ” This feature is not available for
input source resolutions higher than 7680 x 4320. · Landscape: Display the
screen in landscape mode. · Portrait: Display the screen in portrait mode. ”
This function may not be supported depending on the model.
Aspect Ratio
Set the rotated screen to be either full screen or original. · Full Screen:
Display the rotated screen in full screen. · Original Ratio: Display the
rotated screen in the original aspect ratio. ” Available only when Source
Content Orientation is set to Portrait.
67
Screen Protection
MENU m OnScreen Display Screen Protection ENTER E
Screen Protection
Auto Protection Time
Off
Screen Burn Protection
” The displayed image may differ depending on the model.
Auto Protection Time
If the screen displays a still image for a certain period of time you define,
the product activates the screen saver to prevent the formation of burnt in
ghost images on the screen. · Off / 2 hours / 4 hours / 6 hours / 8 hours / 10
hours
Screen Burn Protection
To reduce the possibility of screen burn, this unit is equipped with Screen
Burn Protection screen burn prevention technology. Screen Burn Protection
moves the picture slightly on the screen.
Pixel Shift
Minimize image retention by finely moving pixels horizontally or vertically.
· Pixel Shift (Off ( ) / On ( )) ” Horizontal, Vertical and Time are enabled
only when Pixel Shift is set to On.
· Horizontal: Sets how many pixels the screen moves horizontally. · Vertical:
Sets how many pixels the screen moves vertically. · Time: Set the time
interval for performing the horizontal or vertical movement, respectively.
Available Pixel Shift Settings and Optimum Settings.
Available Settings
Optimum Settings
Horizontal (pixels)
0 ~ 4
4
Vertical (pixels)
0 ~ 4
4
Time (minute)
1 minute ~ 4 minutes
4 minutes
” The Pixel Shift value may differ depending on the model.
” Displaying a still image or a 4:3 output for an extended period of time may
cause image retention. This is not a defect in the product.
68
Screen Burn Protection
Pixel Shift
Timer
Immediate Display
Off
” The displayed image may differ depending on the model.
Timer
You can set the timer for Screen Burn Protection. The Screen Burn Protection
feature stops automatically after a specified period of time.
Timer
Off Repeat: Display the image retention-preventive pattern set in Mode at
specified time intervals(Period). Interval: Display the image retention-
preventive pattern set in Mode for a specified period of time (from Start Time
to End Time). ” Mode, Period, Time, Start Time and End Time are enabled only
when Timer is set to Repeat or Interval. · Mode: Select a screen protective
pattern to display.
Pixel: Pixels on the screen alternate black continuously. Rolling Bar: A
vertical bar moves left to right. Fading Screen: The entire screen becomes
brighter, then darker. ” The Rolling Bar and Fading Screen patterns appear
only once regardless of the specified repeat period or
time. · Period: Specify the time interval to activate the Screen Burn
Protection function.
” The option is enabled when Repeat is selected for Timer. · Time: Specify the
duration to keep the Screen Burn Protection function on.
” Enabled when Timer is set to Repeat and Mode is set to Pixel. · Start Time:
Set the start time to activate the screen protection function.
” The option is enabled when Interval is selected for Timer. · End Time: Set
the end time to deactivate the screen protection function.
” The option is enabled when Interval is selected for Timer.
69
Screen Burn Protection
Pixel Shift
Timer
Immediate Display
Off
” The displayed image may differ depending on the model.
Immediate Display
Select the screen saver you want to display immediately. · Off / Pixel /
Rolling Bar / Fading Screen
70
Message Display
MENU m OnScreen Display Message Display ENTER E
Message Display
Source Info
On
No Signal Message
On
MDC Message
On
Download Status Message
Off
” The displayed image may differ depending on the model.
Source Info
Select whether to display the source OSD when the input source changes. · Off
/ On
No Signal Message
Select whether to display the no-signal OSD when no signal is detected. The
message No Cable Connected will appear if no source device is connected. · Off
/ On
MDC Message
Select whether to display the MDC OSD when the product is controlled by the
MDC. · Off / On
Download Status Message
Select to display the status when downloading content from a server or other
device. · Off / On
71
Language
MENU m OnScreen Display Language ENTER E
OnScreen Display
Language
English
” The displayed image may differ depending on the model.
Set the menu language.
” A change to the language setting will only be applied to the onscreen menu
display. It will not be applied to other functions on your PC.
Reset OnScreen Display
MENU m OnScreen Display Reset OnScreen Display ENTER E
OnScreen Display
Reset OnScreen Display
This option returns the current settings under OnScreen Display to the default factory settings.
” The displayed image may differ depending on the model.
72
Chapter 08
Sound Adjustment
Configure the Sound settings for the product. ” This function may not be
supported depending on the model.
Sound Mode
MENU m Sound Sound Mode ENTER E
Sound
Sound Mode Balance Equalizer HDMI Sound Sound on Video Call Sound Output Auto
Volume
Standard
AV(HDMI) Current Source
Internal
” The displayed image may differ depending on the model.
You can select a sound mode to suit your personal preferences. · Standard:
Selects the normal sound mode. · Music: Emphasizes music over voices. · Movie:
Provides the best sound for movies. · Clear Voice: Emphasizes voices over
other sounds. · Amplify: Increase the intensity of high-frequency sound to
allow a better listening experience for the hearing
impaired. ” This function is disabled when Sound Output is set to External or
Receiver (HDMI).
73
Balance
HDMI Sound
MENU m Sound Balance ENTER E Adjust speaker volume levels for sound balance
optimization. · Balance L/R: Adjusts the balance between the left and right
speaker. · Reset: Resets the balance to its default settings. ” This function
is disabled when Sound Output is set to External or Receiver (HDMI). ”
Available functions may differ depending on the model.
Equalizer
MENU m Sound Equalizer ENTER E Adjust the equalizer to customize the volume
and pitch, and enhance the richness of the sound output. · 100 Hz / 200 Hz /
500 Hz / 1 kHz / 2 kHz / 5 kHz / 10 kHz (Bandwidth Adjustment): Adjusts
the level of specific bandwidth frequencies. · Reset: Resets the equalizer to
its default settings. ” Available only when Sound Mode is set to Standard. ”
This function is disabled when Sound Output is set to External or Receiver
(HDMI).
MENU m Sound HDMI Sound ENTER E Select whether to hear from AV(HDMI) or
PC(DVI). · AV(HDMI) / PC(DVI) ” Models without the AUDIO IN port are not
supported.
Sound on Video Call
MENU m Sound Sound on Video Call ENTER E Select sound output to listen to
during a video call. · Current Source / Video Call ” Models without the AUDIO
IN port are not supported.
Digital Output Audio Format
MENU m Sound Digital Output Audio Format ENTER E Select the digital audio
output format. The Dolby Digital+ option is only available via HDMI(ARC) for
external devices that support the format. · PCM / Dolby Digital / Dolby
Digital+ ” This function may not be supported depending on the model.
74
Digital Output Audio Delay
Auto Volume
MENU m Sound Digital Output Audio Delay ENTER E Adjust the delay time between
audio and video tracks. This function is only available when the device is
connected via SPDIF. ” Only models with the DIGITAL AUDIO OUT (OPTICAL) port
are supported.
Sound Output
MENU m Sound Sound Output ENTER E Select speakers for sound output. · Internal
/ External / Receiver (HDMI) ” When you set Sound Output to External or
Receiver (HDMI), the internal speaker is turned
off. You will hear sound through the external speakers only. ” The audio is
available both for internal and external speakers while connected via the
AUDIO OUT port with the Sound Output option set to Internal. Connecting parts
may differ in different products. ” To select the Receiver (HDMI) option, set
Anynet+ (HDMI-CEC) to On while the product is connected to the AV Receiver’s
HDMI(ARC) port. ” If there is no video signal, both the products speakers and
the external speakers will be mute.
MENU m Sound Auto Volume ENTER E Automatically adjusts the volume level when
you change video sources or content so the level remains the same. · Off ( ) /
On ( ) ” To use the volume control of a connected source device, set Auto
Volume to Off. ” This function is disabled when Sound Output is set to
External or Receiver (HDMI).
Reset Sound
MENU m Sound Reset Sound ENTER E Reset all sound settings to the factory
defaults.
75
Chapter 09
Network
Network Status
MENU m Network Network Status ENTER E You can check the current network and
Internet status.
Open Network Settings
MENU m Network Open Network Settings ENTER E Configure network settings to
connect to an available network.
Network Type
” Network Type menu may not be available in Wired models. · Wireless / Wired
76
Network Settings (Wired)
Connecting to a Wired Network
There are three ways to attach your product to your LAN using cable. · You can
attach your product to your LAN by connecting the LAN port on the back of your
product to an external modem using a LAN cable. See the diagram below.
The Modem Port on the Wall
External Modem (ADSL / VDSL)
LAN
RJ45 (LAN IN)
Modem Cable
LAN Cable
· You can attach your product to your LAN by connecting the LAN port on the back of your product to an IP Sharer which is connected to an external modem. Use LAN cable for the connection. See the diagram below.
The Modem Port on the Wall
External Modem (ADSL / VDSL)
IP Sharer (having DHCP server)
LAN
RJ45 (LAN IN)
· Depending on how your network is configured, you may be able to attach your product to your LAN by connecting the LAN port on the back of your product directly to a network wall outlet using a LAN cable. See the diagram below. Note that the wall outlet is attached to a modem or router elsewhere in your house.
The LAN Port on the Wall
LAN
RJ45 (LAN IN)
LAN Cable
If you have a Dynamic Network, you should use an ADSL modem or router that
supports the Dynamic Host Configuration Protocol (DHCP). Modems and routers
that support DHCP automatically provide the IP Address, Subnet Mask, Gateway,
and DNS values your product needs to access the Internet so you do not have to
enter them manually. Most home networks are Dynamic Networks.
Some networks require a Static IP address. If your network requires a Static
IP address, you must enter the IP Address, Subnet Mask, Gateway, and DNS
values manually on your product IP Settings when you set up the network
connection. To get the IP Address, Subnet Mask, Gateway, and DNS values,
contact your Internet Service Provider (ISP).
If you have a Windows computer, you can also get these values through your
computer. ” You can use ADSL modems that support DHCP if your network requires
a Static IP address. ” ADSL modems that support DHCP also let you use Static
IP addresses.
Modem Cable
LAN Cable
LAN Cable
77
Set the network connection to use Internet services such as perform software
upgrades.
Automatic Open Network Settings (Wired)
Connect to the network using a LAN cable. Make sure a LAN cable is connected
first.
How to set up automatically 1 Set Network Type to Wired from the Open Network
Settings page. 2 The network test screen appears and verifies the network
connection.
When the connection has been verified, the “Success! Your device is connected
to the Internet. If you have any problems using online services, please
contact your Internet service provider.” message appears. ” If the connection
process fails, check the LAN port connection. ” If the automatic process
cannot find the network connection values or if you want to set the connection
manually, go to the next section(Manual Open Network Settings (Wired)).
Manual Open Network Settings (Wired)
Offices may use static IP addresses. If this is the case, ask the network
administrator for the IP Address, Subnet Mask, Gateway and DNS server address.
Enter these values manually.
Getting the Network Connection Values
To view the Network connection values on most Windows computers, follow these
steps.
1 Right click the Network icon on the bottom right of the screen. 2 In the
pop-up menu that appears, click Status. 3 On the dialog that appears, click
the Support tab. 4 On the Support Tab, click the Details button. The Network
connection values are displayed.
” The path to the settings depends on the installed OS.
How to set up manually
1 Set Network Type to Wired from the Open Network Settings page.
2 The network test screen appears and the verification process starts. Press
Cancel. The
verification process stops.
3 Select IP Settings on network connection screen. The IP Settings screen
appears.
4 Select the field at the top, press E, and then set IP Setting to Enter
manually. Repeat the
entry process for each field in the IP Address.
” Setting IP Setting to Enter manually automatically changes DNS Setting to
Enter manually.
5 When done, select OK at the bottom of the page, and then press E. The
network test
screen appears and the verification process starts.
6 When the connection has been verified, the “Success! Your device is
connected to the
Internet. If you have any problems using online services, please contact your
Internet service provider.” message appears.
78
Network Settings (Wireless)
” This function may not be supported depending on the model.
Connecting to a Wireless Network
Wireless IP sharer (router having DHCP server)
The LAN Port on the Wall
LAN Cable
This product supports the IEEE 802.11 a /b /g /n /ac communication protocols.
Samsung recommends using IEEE 802.11n. When you play video over a network
connection, the video may not play smoothly. ” Some of the IEEE 802.11
communication protocols may not be supported depending on the
model. ” Select a channel for the wireless IP sharer that is not currently
being used. If the channel
set for the wireless IP sharer is currently being used by another device
nearby, this will result in interference and communication failure. ” Your
product supports only the following wireless network security protocols.
Authentication Modes: WEP, WPAPSK, WPA2PSK Encryption Types: WEP, TKIP, AES
In compliance with the Wi-Fi certification specifications, Samsung products do
not support WEP or TKIP security encryption in networks running in the High-
throughput(Greenfield) 802.11n mode. ” If your wireless router supports WPS
(Wi-Fi Protected Setup), you can connect to the network via PBC (Push Button
Configuration) or PIN (Personal Identification Number). WPS will automatically
configure the SSID and WPA key in either mode. ” Connection Methods: You can
setup the wireless network connection in three ways. Automatic Network Setup,
Manual Network Setup, Use WPS ” Enterprise WPA2 (TLS/TTLS/PEAP) certified
models: QBR, QMN, QMR, QEN
Automatic Network Setup (Wireless)
Most wireless networks have an optional security system that requires devices
that access the network to transmit an encrypted security code called an
Access or Security key. The Security key is based on a Pass Phrase, typically
a word or a series of letters and numbers of a specified length you were asked
to enter when you set up security for your wireless network. If you use this
method of setting up the network connection, and have a Security key for your
wireless network, you will have to enter the Pass Phrase during the automatic
or manual setup process.
How to set up automatically 1 Set Network Type to Wireless from the Open
Network Settings page. 2 The Network function searches for available wireless
networks. When done, it displays a list
of the available networks. In the list of networks, press the or button to
select a network, and then press the E button. ” If the desired wireless
router does not appear, select Refresh to search again. ” If the router cannot
be found after retrying, select the Add Network.
3 If the Enter the password for (AP Name). screen appears, go to step 4. If
you select a
wireless router that does not have security, go to step 6.
4 If the router has security, enter the Enter the password for (AP Name).
(Security key or PIN). 5 When done, use the right arrow button to move the
cursor to Done, and then press E. The
network connection screen appears and the verification process starts. ” A
connection with the router is established, but the Internet cannot be
accessed. In this
case, contact your Internet service provider.
6 When the connection has been verified, the “Success! Your device is
connected to the
Internet. If you have any problems using online services, please contact your
Internet service provider.” message appears.
79
Manual Network Setup (Wireless)
Offices may use static IP addresses. If this is the case, ask the network
administrator for the IP Address, Subnet Mask, Gateway and DNS server address.
Enter these values manually.
Getting the Network Connection Values
To view the Network connection values on most Windows computers, follow these
steps.
1 Right click the Network icon on the bottom right of the screen. 2 In the
pop-up menu that appears, click Status. 3 On the dialog that appears, click
the Support tab. 4 On the Support Tab, click the Details button. The Network
connection values are displayed.
How to set up manually
1 Set Network Type to Wireless from the Open Network Settings page.
2 The Network function searches for available wireless networks. When done, it
displays a list
of the available networks.
3 In the list of networks, press the u or d button to select a network, and
then press the E
button twice.
” If the desired wireless router does not appear, select Refresh to search
again. ” If the router cannot be found after retrying, select the Stop button.
The Add Network button appears.
4 If the Enter the password for (AP Name). screen appears, go to step 5. If
you select a
wireless router that does not have security, go to step 7.
5 If the router has security, enter the Enter the password for (AP Name).
(Security key or PIN).
6 When done, use the right arrow button to move the cursor to Done, and then
press E. The
network connection screen appears and the verification process starts.
7 Select Cancel while network connections are being attempted. This will stop
the
connection.
8 Select IP Settings on network connection screen. The IP Settings screen
appears.
9 Select the field at the top, press E, and then set IP Setting to Enter
manually. Repeat the
entry process for each field in the IP Address.
” Setting IP Setting to Enter manually automatically changes DNS Setting to
Enter manually.
10 When done, select OK at the bottom of the page, and then press E. The
network test
screen appears and the verification process starts.
11 When the connection has been verified, the “Success! Your device is
connected to the
Internet. If you have any problems using online services, please contact your
Internet service provider.” message appears.
80
Use WPS
” This function may not be supported depending on the model.
How to set up using Use WPS
If your router has a Use WPS button, follow these steps.
1 Set Network Type to Wireless from the Open Network Settings page. 2 Select
Use WPS, press E. 3 Press the WPS or PBC button on your wireless router within
the next two minutes. Your
product automatically acquires all the network setting values it needs and
connects to your network. If you want to use the WPS PIN, select WPS PIN.
Go to your wireless router’s Settings, enter your PIN, and then select OK.
4 The network connection screen appears, and network setup is done.
IPv6
MENU m Network IPv6 ENTER E Enable or disable IPv6. · Off ( ) / On ( ) ” This
function may not be supported depending on the model.
IPv6 Status
MENU m Network IPv6 Status ENTER E Check the status of your IPv6 Internet
connection. ” This function may not be supported depending on the model.
81
Server Network Settings
MENU m Network Server Network Settings ENTER E
Connect to Server
Connect to MagicInfo server. · Server Address / TLS / Port ” If you do use the
TLS option, the server is configured to use https and data transfer is
encrypted. (Port number: 7002) ” If you don’t use the TLS option, enter the
server IP address and port number. Use 7001 as
the port number. (If you are unable to connect to the server using port number
7001, check with your server administrator to find the correct port number and
then change the port number.) ” Enter the server IP address and port number.
Use 7001 as the port number. (If unable to connect to the server using port
number 7001, check with your server administrator to find the correct port
number and then change the port number.) ” For the MagicInfo Server user
guide, visit the following website: http://displaysolutions. samsung.com
Support Resources MagicInfo Web Manual.
MagicInfo Mode
Select the appropriate MagicInfo Mode depending on the environment where you
are using the product. · Lite / Premium ” Supported content types may be
limited while MagicInfo Mode is set to Lite.
Server Access
Allow or deny access to MagicInfo server. · Allow / Deny
FTP Mode
Specify the FTP operating mode. · Active / Passive
Proxy Server
Set up your proxy server connection and related functions. Off / On · Address
/ Port / ID / Password ” Address / Port / ID and Password are enabled only
when Proxy Server is set to On.
Device Name
MENU m Network Device Name ENTER E Select or enter a device name. This name
can be shown on network device over the network. · [Signage] Display1 ~ 6 /
User Input
82
Chapter 10
System
Accessibility
MENU m System Accessibility ENTER E
System
Accessibility Start Setup Touch Control Time Auto Source Switching Power
Control Eco Solution
” The displayed image may differ depending on the model.
Voice Guide Settings
Voice Guide
Switch Voice Guide on or off. The language used for Voice Guide will be the
same as the current menu language. · Off ( ) / On ( ) ” Volume, Speed and
Pitch are enabled only when Voice Guide is set to On.
Volume
Set the volume level for the Voice Guide. · Loud / Medium / Soft
Speed
Set the speed of the Voice Guide. · Very Fast / Fast / Normal / Slow / Very
Slow
Pitch
Tune the pitch of the Voice Guide. · High / Medium / Low
83
Accessibility
Voice Guide Settings
Off
High Contrast
Enlarge
” The displayed image may differ depending on the model.
High Contrast
Set the background and font to high-contrast colors in Menu. Menu
transparencies become opaque when the option is selected. · Off ( ) / On ( )
Enlarge
Enlarge the size of the Menu area. · Off ( ) / On ( )
84
Start Setup
MENU m System Start Setup ENTER E
System
Start Setup
” The displayed image may differ depending on the model.
Go through the initial setup steps like you did the first time you used this
product. ” Enter your 4 digit PIN number. The default PIN number is “0-0-0-0″.
If you want to change the PIN number, use the Change PIN function.
” Change the PIN to keep your device secure.
85
Touch Control
MENU m System Touch Control ENTER E
Touch Control
Touch Control
Off
Admin Menu Lock
Off
Device to Control Samsung SMART Signage
” The displayed image may differ depending on the model.
Set the functions related to touch control. ” This function may not be
supported depending on the model.
Touch Control
Prevent touch gestures from controlling your device. · Off / On
Admin Menu Lock
Set the Admin Menu Lock to display the administrator settings menu when you
tap and hold the finger on the screen. · Off / On ” Available only when Touch
Control is set to On.
Device to Control
Specify a source to control by touch input. If you are playing touchable
content created in the author programme, select Connected Source Device. In
this case, you will need to use the remote to control the device menu. ·
Samsung SMART Signage / Connected Source Device / Auto ” This function may not
be supported depending on the model.
86
Time
MENU m System Time ENTER E
Time
Clock Set
NTP Settings
DST
Off
Power On Delay
0
” The displayed image may differ depending on the model.
You can configure Clock Set or DST. Configure various time-related settings.
Clock Set
Select Clock Set. Select Date or Time, and then press E. Use the number
buttons to enter numbers or press the up and down arrow buttons. Use the left
and right arrow buttons to move from one entry field to the next. Press E when
done. ” You can set the Date and Time directly by pressing the number buttons
on the remote control.
NTP Settings
Set up the server URL and time zone to use the network time.
DST
Switches the DST (Daylight Saving Time) function on or off. Off / On · Start
Date: Set the start date of Daylight Saving Time. · End Date: Set the end date
of Daylight Saving Time. · Time Offset: Select the correct time offset for
your timezone. ” Start Date, End Date and Time Offset are enabled only when
DST is set to On.
Power On Delay
When connecting multiple products, adjust the power-on time for each product
to prevent power overload (within the range 050 seconds).
87
Auto Source Switching
MENU m System Auto Source Switching ENTER E
Auto Source Switching
Auto Source Switching
Off
Primary Source Recovery
Off
Primary Source
All
Secondary Source
DisplayPort
Default Input
Last Input
” The displayed image may differ depending on the model.
Auto Source Switching
Switch to preset source or another source when the main source device gets
disconnected.
Primary Source Recovery
Select whether to restore the selected primary input source when a primary
input source is activated. ” The Primary Source Recovery function is disabled
if Primary Source is set to All.
Primary Source
Select a primary source to switch to when no signals are received from the
current input.
Secondary Source
Select a secondary source to switch to when no signals are received from the
current input. ” The Secondary Source function is disabled if Primary Source
is set to All.
Default Input
Select the default input to switch to when the new input is disconnected. The
Last Input option only includes external inputs connected via cables. ” Auto
Source Switching must be set to New Input to enable the Default Input option.
88
Power Control
MENU m System Power Control ENTER E
Power Control
Auto Power On PC Module Power Max. Power Saving Standby Control Remote
Configuration Power Button
Off
On On Off Power On Only
” The displayed image may differ depending on the model.
Auto Power On
This feature automatically turns on the product as soon as it is plugged in.
Pressing the power button is not needed. · Off / On ” If you have set this
feature to On for a videowall display, wait for about 2 minutes before
connecting the power
cable.
PC Module Power
The PC module can be turned on/off separately from the product. ” This
function may not be supported depending on the model.
Synced Power-On
Set to Off to turn on the PC module without turning on the product. · Off / On
Synced Power-Off
Set to Off to turn off the PC module without turning off the product. · Off /
On
Max. Power Saving
Conserve power by turning off PC monitor when PC is not used for certain time.
· Off / On ” This function may not be supported depending on the model.
89
Power Control
Auto Power On PC Module Power Max. Power Saving Standby Control Remote
Configuration Power Button
Off
On On Off Power On Only
” The displayed image may differ depending on the model.
Standby Control
When no signal is detected, it determines whether or not to enter sleep mode.
” This function may not be supported depending on the model. · Auto
The display stays off to save energy until working signals are detected even
if there is an external device connected. The message No Cable Connected will
appear if no source device is connected. ” For the HDMI input source, it works
as On. · Off The message No Signal will appear if no input signals are
detected. ” If the message, “No Signal” appears even though a source device is
connected, check the cable connections
and the settings of your source device. ” If No Signal Message is set to Off,
the No Signal message does not appear.
In this case, set No Signal Message to On. · On
The display turns off to save energy if no input signals are detected.
Remote Configuration
This feature keeps the network power on when the product turns off. · Off / On
Power Button
The power button on the remote control can be set to turn on the power or turn
on or off the power. · Power On Only: Set the power button on the remote
control only to turn on the power. · Power On/Off: Set the power button on the
remote control to turn on or off the power.
90
Eco Solution
MENU m System Eco Solution ENTER E
Eco Solution
Power Saving Mode
Off
Eco Sensor
Off
Minimum Backlight
0
Screen Lamp Schedule
Off
No Signal Power Off
15 minutes
Auto Power Off Off (Recommended)
” The displayed image may differ depending on the model.
Power Saving Mode
Reduce the power consumption by adjusting the screen brightness. · Off / Low /
Medium / High or Off ( ) / On ( )
Eco Sensor
Automatically adjust the picture brightness based on the ambient light level.
· Off / On ” If the screen contrast is not sufficient, set the Eco Sensor to
Off. If the Eco Sensor is Off, it may not comply with
energy standards. ” This function may not be supported depending on the model.
Minimum Backlight
Set the minimum brightness for the signage screen. This function only works if
its value is lower than the value set in the Picture menu’s Backlight setting.
” If Eco Sensor is On, the display brightness may change (become slightly
darker or brighter) depending on the
surrounding light intensity. ” Available only when Eco Sensor is set to On. ”
This function may not be supported depending on the model.
91
Eco Solution
Power Saving Mode
Off
Eco Sensor
Off
Minimum Backlight
0
Screen Lamp Schedule
Off
No Signal Power Off
15 minutes
Auto Power Off Off (Recommended)
” The displayed image may differ depending on the model.
Screen Lamp Schedule
Screen Lamp Schedule
Enable or disable the lamp schedule. · Off / On
Schedule1, Schedule2
Time
The panel brightness will change to the brightness set in Lamp at a specified
time.
Lamp
Adjust the panel brightness. A value closer to 100 makes the panel brighter. ·
0 ~ 100
No Signal Power Off
Save power by turning the product off when no signal is received from any
source. ” This function may not be supported depending on the model. ” This
function does not operate if the display is in the standby mode. ” The product
will automatically power off at a specified time. The time can be changed as
required.
Auto Power Off
Choose how long the display will wait before turning off after no user
interaction is detected.
92
Temperature Control
MENU m System Temperature Control ENTER E
System
Temperature Control
77
” The displayed image may differ depending on the model.
This function detects the internal temperature of the product. You can specify
the temperature range that is acceptable.
The default temperature is set to 77 °C.
The recommended operating temperature for this product is 75 to 80 °C. ” The
screen will become darker if the current temperature exceeds the specified
temperature limit. If the
temperature continues to rise, the product will power off to prevent
overheating. ” This function may not be supported depending on the model.
93
Fan & Temperature
Fan Settings
MENU m System Fan & Temperature ENTER E It sets items related to the speed and
temperature of the fan in each set. ” This feature is only available for the
full outdoor displays (OH* series).
Fan Control
Selects auto or manual for the fan speed settings. · Auto / Manual
Fan Speed Setting
Sets the fan speed within a range of 1 and 100. ” Enabled when Fan Control is
set to Manual.
Outdoor Mode
To use the product at a low temperature below 0 °C, make sure to set Outdoor
Mode to “On”. This feature keeps the internal temperature of the product
steady so that the product can start properly when it is powered on. · Off /
On ” Do not disconnect the power cable when this feature is set to “On”. ” The
product consumes more power when it is turned off if this feature is set to
“On” rather
than to “Off”.
MENU m System Fan Settings ENTER E It sets items related to the speed and
temperature of the fan in each set. ” This feature is only available for the
semi-outdoor displays (OM* series).
Fan Control
· Auto (Inactive) / Manual
Fan Speed Setting
Sets the fan speed within a range of 1 and 100. ” Enabled when Fan Control is
set to Manual.
94
External Device Manager
MENU m System External Device Manager ENTER E
External Device Manager
Input Device Manager Device Connect Manager
” The displayed image may differ depending on the model.
Manage external devices connected to your signage. ” This function may not be
supported depending on the model.
Input Device Manager
Set up keyboards to use with your product. You can add keyboards and configure
their setting. ” Available for Bluetooth enabled models only.
Bluetooth Device List
Connect a Bluetooth keyboard, mouse or gamepad to your product.
Keyboard Settings
Configure the connected keyboard settings.
Keyboard Language
Set the language of your keyboard.
Keyboard Type
Set the type of your keyboard.
95
External Device Manager
Input Device Manager Device Connect Manager
” The displayed image may differ depending on the model.
Device Connect Manager
Allow devices, like smartphones and tablets, on your network to share content
with your product.
Access Notification
Display a notification when a device such as a smartphone or tablet, is
connected. If you use a Wi-Fi network that requires a password, turn off this
option to automatically connect with devices without viewing notifications. ·
Off / First Time Only / Always On
Device List
View and manage connected devices.
96
Play via
MENU m System Play via ENTER E
System
Play via
MagicInfo
” The displayed image may differ depending on the model.
Change PIN
MENU m System Change PIN ENTER E
System
Change PIN
” The displayed image may differ depending on the model.
Select the appropriate Play via mode depending on the environment where you
are using the product. The home screen may be different depending on the
setting. · MagicInfo / URL Launcher
Change your 4-digit Personal Identification Number (PIN). Choose any 4 digits
for your PIN and enter it in Enter a new PIN.. Reenter the same 4 digits in
Enter the PIN again.. The product has memorized your new PIN. ” The default
PIN number is “0-0-0-0″. ” Change the PIN to keep your device secure.
97
Security
MENU m System Security ENTER E
Security
Safety Lock On Power On Button
Button Lock USB Auto Play Lock Mobile Connection Lock
Screen Mirroring Standby Remote Management
On Off Off Off Off Allow
” The displayed image may differ depending on the model.
Safety Lock On
” Enter your 4 digit PIN number. The default PIN number is “0-0-0-0″. If you
want to change the PIN number, use the Change PIN function.
” Change the PIN to keep your device secure. Turn Safety Lock On on or off.
Safety Lock On restricts the actions that can be carried out by the remote
control. The correct PIN must be entered to turn Safety Lock On off.
Power On Button
Turn on this feature to enable the remote control’s Power button to turn on
the product while Safety Lock On is enabled. · Off / On
Button Lock
This menu can be used to lock the buttons on the product. Only the remote
control can control the product if Button Lock is set to On. · Off / On ” This
function may not be supported depending on the model.
98
USB Auto Play Lock
Select whether to automatically play MagicInfo content saved on a connected
USB device. ” Your content should be a Published Content that is authored by
using MagicInfo
Premium application and published to the USB device you are using. The
MagicInfo Premium application program is available on the website.
(http://displaysolutions. samsung.com) ” When published to a USB device, your
Published Content is saved to Contents and Schedules folders in the root
folder of the connected USB device. · Off Play MagicInfo content saved on the
USB device automatically.
· On Do not play MagicInfo content saved on the USB device automatically. ”
Connecting a USB device containing MagicInfo content displays “USB Auto Play
Lock : On” for five seconds.
Mobile Connection Lock
Restrict other devices on your network, such as smart phones and tablets, to
prevent them from sharing content on the product. · Off / On
Screen Mirroring Standby
Turn on this option to receive connection requests from any source type. · Off
/ On ” This function may not be supported depending on the model.
Remote Management
You can Allow or Deny external commands to access your product via a network.
· Deny / Allow
Secured Protocol
Secure the protocol between this device and other devices. · Off / On
SNMP Settings
Set up your ID and password for the SNMP connection. ” This function may not
be supported depending on the model.
Server Security Status
You can check the security status of this device if managed remotely on the
server. ” This function may not be supported depending on the model.
Network Lock
Block external network access. You can register networks on the server to
allow access. · Off / On
USB Lock
Block connection to external USB ports. · Off / On
99
Certificate Manager or WPA Certificate Manager
Manage the certificates installed on this device. ” Limited supports for
Enterprise WPA2 (TLS/TTLS/PEAP) certified models only. ” This function may not
be supported depending on the model.
Install Certificate
Connect a USB flash drive that contains certificates to install them on this
device.
Certificate List
View and manage the certificates installed on this device.
Wi-Fi Certificate
View and manage the Wi-Fi certificates Certificates installed on this device.
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General
MENU m System General ENTER E
General
Smart Security
Anynet+ (HDMI-CEC)
HDMI Hot Plug
On
Custom Logo
Off
Game Mode
DICOM Simulation Mode
Off
Empty Storage
” The displayed image may differ depending on the model.
Smart Security
The security provided to protect your display device and connected storage
devices against viruses includes.
Scan
Inspect your display device and connected storage devices to check for
viruses.
Isolated List
This is the list of items that have been Isolated for containing viruses.
Anynet+ (HDMI-CEC)
Anynet+ is a function that enables you to control all connected Samsung
devices that support Anynet+ with your Samsung product remote control. The
Anynet+ system can be used only with Samsung devices that have the Anynet+
feature. To be sure your Samsung device has this feature, check if there is an
Anynet+ logo on it. · Off ( ) / On ( ) ” You can only control Anynet+ devices
using the product remote control, not the buttons on the product. ” The
product remote control may not work under certain conditions. If this occurs,
reselect the Anynet+ device. ” Anynet+ works when the AV device supporting
Anynet+ is in the standby or on status. ” Anynet+ supports up to 12 AV devices
in total. Note that you can connect up to 3 devices of the same type.
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Troubleshooting for Anynet+
Problem
Anynet+ does not work.
I want to start Anynet+. I want to exit Anynet+. The message “Disconnecting
Anynet+ device …” appears on the screen. The Anynet+ device does not play.
The connected device is not displayed.
Possible Solution
· Check if the device is an Anynet+ device. The Anynet+ system supports
Anynet+ devices only. · Check if the Anynet+ device power cord is properly
connected. · Check the Anynet+ device’s Video/Audio/HDMI cable connections. ·
Check whether Anynet+ (HDMI-CEC) is set to On in the System menu. · Check
whether the remote control is Anynet+ compatible. · Anynet+ doesn’t work in
certain situations. (initial setup) · If you have removed and then reconnected
the HDMI cable, please make sure to search devices again or turn your
product off and on again. · Check if the Anynet+ function of the Anynet device
is set on.
· Check if the Anynet+ device is properly connected to the product and check
if the Anynet+ (HDMI-CEC) is set to On in the System menu.
· Press the SOURCE button on the product remote control and select a non-
Anynet+ device.
· You cannot use the remote control when you are configuring Anynet+ or
switching to a view mode. · Use the remote control after the product has
completed Anynet+ configuration or has finished switching to Anynet+.
· You cannot use the play function when initial setup is in progress.
· Check whether or not the device supports Anynet+ functions. · Check whether
or not the HDMI cable is properly connected. · Check whether Anynet+ (HDMI-
CEC) is set to On in the System menu. · Search Anynet+ devices again. ·
Anynet+ requires an HDMI connection. Make sure the device is connected to your
product with an HDMI cable. · Some HDMI cables may not support Anynet+
functions. · If the connection is terminated because there has been a power
failure or the HDMI cable has been disconnected,
please repeat the device scan.
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General
Smart Security
Anynet+ (HDMI-CEC)
HDMI Hot Plug
On
Custom Logo
Off
Game Mode
DICOM Simulation Mode
Off
Empty Storage
” The displayed image may differ depending on the model.
HDMI Hot Plug
This feature is used to activate the time delay to turn on a DVI/HDMI source
device. · Off / On
Custom Logo
You can download, select, and set the display time of a custom logo that
appears when the product turns on. · Custom Logo
” You can select a custom logo (image/video) or turn off the custom logo
display. ” You must download the custom logo from an external USB device to
set the custom logo. · Logo Display Time ” If the type of custom logo is
Image, you can set the Logo Display Time. · Download Logo File ” You can
download a custom logo into the product from an external USB device. ” The
file name of the custom logo you want to download must be saved as “samsung”
in all small letters. ” When there are multiple numbers of external USB
connections, the product will attempt to download the
custom logo from the last device that has been connected to the product.
Custom logo file restrictions · Images up to 50 MB in size can be used.
Supported image file: samsung_image. Supported file extensions: jpg,
jpeg, bmp, png · Videos up to 150 MB in size can be used. The recommendation
is under 20 seconds in length. Supported video file: samsung_video.
Supported file extensions: avi, mpg, mpeg, mp4, ts, wmv, asf
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General
Smart Security
Anynet+ (HDMI-CEC)
HDMI Hot Plug
On
Custom Logo
Off
Game Mode
DICOM Simulation Mode
Off
Empty Storage
” The displayed image may differ depending on the model.
Game Mode
When connecting to a game console such as PlayStationTM or XboxTM, you can
enjoy a more realistic gaming experience by selecting game mode. · Off ( ) /
On ( ) ” If you connect other external devices while Game Mode is on, the
screen may not be in good condition.
DICOM Simulation Mode
Adjust the display mode to output a picture close to the GSDF standard of
DICOM Part 14. · Off / On ” This device cannot be used as a medical diagnostic
device, even if the DICOM Simulation Mode is enabled. ” This function may not
be supported depending on the model.
Empty Storage
Delete files to make space for new content. Recently played files will not be
deleted.
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Frame Alignment
MENU m System Frame Alignment ENTER E
System
Frame Alignment
Auto
” The displayed image may differ depending on the model.
Reset System
MENU m System Reset System ENTER E
System
Reset System
” The displayed image may differ depending on the model.
Improve the screen alignment between devices when using the video wall
function. · Auto / Off / On ” Available for Video Wall models only.
Reset all system settings to default.
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Chapter 11
Support
Software Update
Contact Samsung
MENU m Support Software Update ENTER E The Software Update menu lets you
upgrade your product software to the latest version. ” Be careful not to turn
off the power until the upgrade is complete. The product will turn off
and on automatically after completing the software upgrade. ” When you upgrade
software, all video and audio settings you have made will return to their
default settings. We advise you to write down your settings so that you can
easily reset them after the upgrade.
Update Now
Update the software to the latest version. ” Current version: This is the
software version already installed in the product.
MENU m Support Contact Samsung ENTER E You can view the address of the Samsung
website, the call center phone number, your product’s model number, software
version, Open Source Licence and other information. ” Go to Contact Samsung
and find the product Model Code and Software Version.
Terms & Conditions or Terms & Policy
MENU m Support Terms & Conditions ENTER E View and set the privacy policy for
MagicInfo and other services. ” Make sure that the product is connected to the
network. ” Menu items may vary depending on the model. ” The availability may
vary depending on the region. ” For the QPR-8K and QER models, this feature is
enabled only when “Smart Signage Privacy
Notice” is selected during setup.
106
Reset All
MENU m Support Reset All ENTER E This option returns all the current settings
for a display to the default factory settings.
107
Chapter 12
Troubleshooting Guide
Requirements Before Contacting Samsung Customer Service Center
” Follow the instruction on the right to test your product before requesting
for service. If the problem persists, contact Samsung Customer Service Center.
” The power indicator may not be supported depending on the model.
Testing the Product
Check if your product is operating normally by using the product test
function. If the screen remains blank while the power indicator blinks even
when the product is correctly connected to a PC, perform product testing.
1 Power off both the PC and product. 2 Disconnect all the cables from the
product. 3 Power on the product. 4 If No Cable Connected is displayed, the
product is operating normally.
If the screen remains blank, check the PC system, video controller and cable.
Checking the Resolution and Frequency
For modes that exceed the supported resolutions, the message “Not Optimum
Mode” appears briefly. Refer to Preset Timing Modes in the user manual (By
Model) to set the PC resolution for your model.
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” The power indicator may not be supported depending on the model.
Check the followings.
Installation issue (PC mode)
The screen keeps switching on and off.
Check that the cable between the product and the PC is connected correctly.
The blank spaces found on the screen have nothing to do with the product.
Blank spaces on the screen are caused by the PC or graphics card. To resolve the problem, Blank spaces are found on all four sides of the screen when adjust the screen size in the HDMI or DVI settings for the graphics card.
an HDMI or HDMI-DVI cable is connected to the product and If the graphics card settings menu does not have an option to adjust the screen size, update the
PC.
graphics card driver to the latest version.
(Please contact the graphics card or computer manufacturer for further details about how to adjust the screen settings.)
Screen issue
The power indicator is off. The screen will not switch on. No Signal is
displayed on the screen.
Not Optimum Mode is displayed. The images on the screen look distorted. The
screen is not clear. The screen is blurry.
Make sure that the power cord is connected.
Check that products (including source device) are connected correctly with a
cable.
Check that the source device connected to the product is powered on.
Depending on the type of external device, the screen may not display properly.
In this case, connect it with the HDMI Hot Plug function turned On.
This message is displayed when a signal from the graphics card exceeds the
product’s maximum resolution and frequency.
Refer to the Standard Signal Mode Table and set the maximum resolution and
frequency according to the product specifications.
Check the cable connection to the product.
Set the resolution and frequency to the recommended level.
109
” The power indicator may not be supported depending on the model.
Screen issue
The screen appears unstable and shaky. There are shadows or ghost images left
on the screen. The screen is too bright. The screen is too dark. Screen color
is inconsistent. White does not really look white. There is no image on the
screen and the power indicator blinks every 0.5 to 1 second.
The product will turn off automatically.
The screen display does not look normal.
The brightness and color do not look normal.
Check that the resolution and frequency of the PC and graphics card are set
within a range compatible with the product. Then, change the screen settings
if required by referring to ‘Preset Timing Modes’.
Go to Picture and adjust the Brightness and Contrast settings.
Go to Picture and adjust the Color Space Settings settings.
Go to Picture and adjust the White Balance settings.
The display is turned off to save energy.
Press any key on the keyboard or move the mouse to return to the previous
screen.
If a PC is connected to the product, check the power status of the PC.
Make sure the power cable is connected properly to the product and power
outlet.
If the signal from a connected device is not detected, the product
automatically turns off after 10 to 15 minutes.
Encoded video content may cause the display to appear corrupted in scenes
featuring fast moving objects such as in a sports event or action video.
Low signal level or low picture quality may cause the display to appear
corrupted. This does not mean the product is defective.
A cell phone within a distance of one-meter radius may cause static on analog
and digital products.
Go to Picture and adjust the screen settings such as Color, Brightness and
Sharpness.
Go to System and adjust the Eco Solution settings.
Reset the screen settings to the default settings. (P.66)
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Screen issue
I see red, green, and blue. The display looks unstable and then freezes.
The screen cannot be displayed in full screen.
Check the cable connections.
This issue may happen when the panel of the product is defective. Contact a
Samsung Service Center to resolve the issue.
The screen may freeze when a resolution other than the recommended resolution
is used or if the signal is not stable. To resolve the issue, change the PC
resolution to the recommended resolution.
A scaled SD (4:3) content file can cause black bars on both sides of an HD
channel screen.
A video with an aspect ratio different from the product can cause a black bar
to appear at the top and bottom of the screen.
Change the screen size setting to full screen on the product or source device.
Sound issue (For models with built-in speakers)
There is no sound.
Check the connection of the audio cable or adjust the volume. Check the volume.
The volume is too low.
Adjust the volume.
If the volume is still low after turning it up to the maximum level, adjust
the volume on your PC sound card or software program.
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Sound issue (For models with built-in speakers)
If an HDMI cable or a DP cable is connected, check the audio output settings on the PC.
Go to Sound and change Sound Output to Internal.
Video is available but there is no sound.
If a source device is used
· Make sure the audio cable is properly connected to the audio input port on
the product. · Check the audio output settings for the source device.
(For example, if your monitor is connected to HDMI, you may need to change the
audio option of your video output device to HDMI.)
If a DVI-HDMI cable is used, a separate audio cable is required.
If the product has a headphone port, make sure nothing is connected to it.
Reconnect the power cable to the device and then reboot the device.
Check the cable connection. Make sure a video cable is not connected to an audio input port.
There is static coming from the speakers.
Check the signal strength after connecting a cable.
Low signal level can cause corrupted sound.
Remote control issue
The remote control does not work.
Make sure that the batteries are correctly in place (+/-). Check if the batteries are flat. Check for power failure. Make sure that the power cord is connected. Check for any special lighting or neon signs switched on in the vicinity.
112
Source device issue
A beeping sound is heard when my PC is booting.
If a beeping sound is heard when your PC is booting, have your PC serviced.
Touch function issues
Touching does not work when PC connection is used.
Touches break, reaction speed gets slow, and so on.
Check whether the TOUCH OUT port on the product is connected to a USB port on the PC using a USB cable. Make sure that there are no foreign substances on the screen surface. Check whether the screen is broken. Make sure that the product is not exposed to direct sunlight.
Other issue
The product smells like plastic.
The plastic smell is normal and disappears over time.
The monitor appears tilted.
Remove and then attach the stand again to the product.
Audio or video cuts out intermittently.
Check the cable connection and connect it again if required. Use a standard cable.
Small particles are found on the edges of the product.
The particles are part of the product design. The product is not defective.
When I try to change the PC resolution, a message “The defined resolution is not currently supported.” appears.
The message “The defined resolution is not currently supported.” appears if
the input source resolution exceeds the maximum resolution of the display.
To resolve the issue, change the PC resolution to a resolution supported on
the display.
There is no sound from the speakers in HDMI mode when a DVI cables do not transmit sound data.
DVI-HDMI cable is connected.
Make sure to connect the audio cable to the correct input port t
References
- US | Business Solutions, Services and Technology from Samsung
- Samsung US | Mobile | TV | Home Electronics | Home Appliances | Samsung US