NOCO HM408 4D Commercial Grade Battery Box User Manual
- June 16, 2024
- NOCO
Table of Contents
How Do You Submit A Warranty Claim?
Contact us:
If you’re having a problem with your NOCO product, please contact support by
emailing support@no.co. Our team will help identify
the problem and answer any questions you might have about the product. If we
are unable to resolve your issue and your product is still under warranty, we
will provide an RMA (Return Merchandise Authorization) and request for you to
send the product to us.
- Please note that sending in your product does NOT guarantee that your product will be replaced nor confirm there is an issue with your product.
- Please DO NOT send in your product before contacting support, or you will risk having your product returned and delay the warranty process.
Please have the following information ready when contacting support:
You will need:
- Proof of purchase.
- Serial number. Make sure your product is registered at no.co/register.
- Your contact information, including your name, shipping address, email, phone number, and company if applicable.
- Include a detailed description of the issues you are experiencing. Any photos and videos you can provide are great for helping us diagnose the problem. Please include these in the email.
Are you familiar with your product’s user guide and warranty process?
Please read your product’s documents before contacting support. View or
download your warranty guide and user guide online.
What if your product was a gift?
Please contact us by emailing support@no.co for help
with your warranty if your product was a gift and you do not have a proof of
purchase.
What Is The Return Policy?
We make our returns easy with a 30-day money-back guarantee for purchases made
on our webstore.
Read our Return Policy with a 30-day money-back guarantee– only valid for
purchases made on NO.CO. If you have purchased a NOCO product from another
seller, please return your product with that company.