5G 1010i Handset Key User Guide
- June 4, 2024
- 5G
Table of Contents
Ericsson-LG Enterprise iPECS
1010i Handset Key Features Guide
1010i Button Layout
The 1010i has 4 programmable Flex keys
Phone Guide
- Fixed Buttons
- MSG: Accesses message boxes
- Mute: Mute the call so that the caller cannot hear your voice.
- Headset (icon): If a headset is plugged in this button allows you to toggle between the headset and handset.
- Dir: Assign or use assigned station speed dial numbers.
- Trans: Transfer the currently active call or access the Program menu while the phone is idle.
- DND (Do-Not-Disturb): Blocks incoming calls. You can also activate Do-Not-Disturb while the phone is ringing – this terminates the call and the caller will get a busy tone.
- Hold: Place a call on hold – the caller will receive on-hold music or comfort tones.
- Menu button: Access the settings for your phone, such as changing the font and display or
- Volume button: Adjust the Ring, Headset, Handset, and Speaker volume.
- Speaker button: Toggle the speakerphone On and Off during a call. The button will automatically illuminate when the phone is in menu mode.
- Flexible buttons: A line or feature can be assigned to these buttons.
- LCD screen: Phone interface for status, dialing directories, and text message information.
- Soft Keys: These buttons are interactive and have a changing function based on the phone’s status.
Dealing with calls
Answering an Incoming Call| Lift the handset. To answer a call on another
extension, press the flashing flex key and then lift the handset.
---|---
Making an External Call| Lift the handset and press a free flex key allocated
to a line, or the 9 key to pick up an outside line.
Once you have the outside line, dial your number.
Making an Internal Call| Lift the handset. Dial the extension number or press
the flex key assigned to the contact.
Rejecting a Call| Press the DND button when a call comes in.
Call Pick Up| Lift the handset and dial 566 to pick up any handset in your
group, or dial *77 and the station number to pick up a handset that’s not in
your group.
Placing a call on hold| Press the HOLD button. To reconnect the call, press
the HOLD button again to reconnect the call.
Quick access call tools
Speed Dial/Directory
Press the Directory key with the letter you require 1-4 times e.g. for the
letter K press 5 twice (1 press = J, 2 =K, 3=L).
Press OK and then use the navigation key to scroll to the entry you require.
Press OK to dial the number or ‘Send’ from the appropriate Soft key.
Redialling a number
Call Log
List of phone numbers called and received
Press the LOG soft key. Scroll through the list using the Navigation
buttons.
To redial a number press the SEND soft key
To find out information on the call press the DETAIL soft key. Press BACK to
exit.
Voicemail
Accessing your Voicemail
Press the Message button followed by one of the following options:.
- to give an internal user a callback
- to access your missed calls
- to access your voicemail
- to access your SMS (internal message)
If you do not know your password, contact your system administrator
Listening to Voicemail (Options)
Once you have accessed your voicemail inbox here are the options available
to you:
Dial 1 – New messages
Dial 2 – Saved messages
Dial 3 – Urgent messages
Dial 4 – Send messages Manage greetings
Dial 5 – Personal options
Dial 8 – Set greeting or password
Dial 0 – To disconnect
Parking a call
Parking a call
To park an active external call, press Transfer, dial the park code (i.e.
601 for Park 1) Or press your assigned park key, and hang up to return to
idle.
To retrieve a parked call, lift the handset and dial the park code or press
your assigned park key.
Camp On
When dialing an extension that is engaged, the Camp On feature allows the
station to be notified that there is a call waiting. Press your assigned flex
key to initiate camp on.
Transferring a call
Transferring a Call
Press the Transfer button, dial the extension number, or external number or
press the programmed flex key, then either speak to the recipient to announce
the call or simply hang up.
Returning to Caller from a Transfer
If you are unable to transfer the call, press the Transfer button again to
return to the caller.
Features
| Do-Not-Disturb | Press the DND button to activate. |
|---|---|
| Makes your extension | Press the DND button again to deactivate. |
| unavailable for calls | Please note that this is not available on the attendant |
handset.
Ad Hoc Conference Calls 3-way calling
To call the first party, follow “Making an External/internal Call” above
for instructions.
Once connected press the assigned flex key Call the second party (as above).
Once connected, press the assigned flex key twice to connect the calls.
“To program a flex key, press Transfer then the key you wish to assign, dial
91 and then press OK.
Programming Call Forward
Routes your calls to another extension/ group/speed dial – this will override
your voice mail functions.
Dial 501 (or assigned feature code) then select one of the following options:
- Unconditional Forward (forwards all calls instantly)
- Busy Call Forward (only forward calls when you are on the phone)
- No Answer Call Forward (only forwards calls if you don’t answer)
- Busy / No Answer Call Forward (Mix of 2 & 3)
Dial the extension number
To disable all call forwarding, dial 502 (or the assigned feature code)
The content of this document is subject to revision without notice due to
continued progress in methodology, design, and manufacturing. Ericsson-LG
Enterprise shall have no liability for any error or damage of any kind
resulting from the use of this document 5G Communications Limited.
Support: 01494 817 817, Sales: 01494 523 523
Phoenix House, Desborough Park Road, High Wycombe,
Buckinghamshire, HP12 3BQ
info@5gcomms.com | www.5gcomms.com
References
Read User Manual Online (PDF format)
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