Roku 3960R Express Streaming Player User Guide
- June 16, 2024
- Roku
Table of Contents
Roku 3960R Express Streaming Player
Product Information
Specifications
- Roku Express streaming player
- Removable adhesive strip
- Two AAA batteries
- Remote control
- USB power cable
- HDMI cable
Product Usage Instructions
Step 1: Connect to TV
Connect your streaming player to an HDMI port on the back of your TV using the
included HDMI cable.
Step 2: Connect to Power
To ensure your player is always on and ready to stream, you have two options:
- Connect the power cable to a wall outlet using the included USB power cable and a standard USB adaptor (like your phone charger).
- Alternatively, use the power cable to connect your streaming player to the USB port on your TV.
Note:
If you see a red light on your streaming player, it means that the USB port on
your TV is not providing enough power. In this case, use a power adaptor
instead.
Step 3: Insert Batteries into Remote Control
Slide open the cover on the back of your remote control and insert the two
included AAA batteries.
Step 4: Adhesive Strip Instructions
If you want to attach your streaming player to your TV, follow these
instructions:
- Choose a flat, clean surface in line of sight to your remote control.
- Remove the striped liner and press the adhesive strip to the bottom of your streaming player.
- Hold your player in position for 30 seconds.
To remove the adhesive strip:
- Gently pull the adhesive strip sideways.
- Do not pull the adhesive strip towards you.
- Stretch the strip slowly to release.
Note: The adhesive strip can only be used once, and your streaming player requires a direct line of sight to your remote control.
Step 5: Follow On-Screen Setup
Follow the instructions on your TV screen to set up your streaming player.
Activate it by using your computer or smartphone to link to a Roku account.
Important: Roku never charges for activation support.
Frequently Asked Questions (FAQ)
Why do I need to create a Roku account?
You’ll need a Roku account to stream content, add apps, easily manage
subscriptions, rent movies, and more.
Why do I need to enter a credit card?
Entering a credit card saves a payment method for easy rental or purchase of
movies, subscription to popular apps, and starting free trials with just a
click. No charges will be made without your authorization.
For more information, visit go.roku.com/express.
Need more help?
- Visit support.roku.com. for additional assistance.
- Video tutorials are available at go.roku.com/usingroku.
- Find tips, information on what’s streaming for free, and more at roku.com/blog.
Follow Roku on social media:
- Facebook: facebook.com/roku
- Twitter: twitter.com/rokuplayer
- Instagram: instagram.com/roku
Quick Start Guide
For more information about your Roku Express streaming player, refer to the
Quick Start Guide included in the packaging.
What’s included
Product Details
Installation
STEP 1: Connect to TV
Connect your streaming player to an HDMI port on the back of your TV with the
included cable.
STEP 2: Connect to power
To ensure your player is always on and ready to stream, connect it to a wall
outlet using the included power cable and a standard USB adaptor (like your
phone charger). Or, use the power cable to connect your streaming player to
the USB port on your TV.
NOTE: See a red light on your streaming player?
That means the USB port on your TV is not providing enough power. Use a power
adaptor instead.
STEP 3: Position streaming player
Place your streaming player near your TV or attach it with the included
removable adhesive strip.
- DO NOT place your streaming player behind the TV or inside a closed TV cabinet. Doing so may cause overheating.
DO
Make sure that the front of your streaming player has a direct line of
sight to your remote control.
OPTIONAL
To attach your streaming player to your TV, see the adhesive strip
instructions on the back page of this guide.
STEP 4: Select input
Use your TV remote to power on your TV and select the input (source) you used
to connect your streaming player.
STEP 5: Insert batteries
Slide open the cover on the back of your remote and insert the included
batteries.
STEP 6: Follow the on-screen setup
Follow the instructions on your TV screen. Activate your streaming player by
using your computer or smartphone to link to a Roku account.
IMPORTANT:
Roku never charges for activation support.
Common questions
-
Why do I need to create a Roku account?
You’ll need a Roku account to stream, add apps, easily manage subscriptions, rent movies, and more. -
Why do I need to enter a credit card?
Saving a payment method makes it easy to rent or buy movies, subscribe to popular apps, and start free trials in just a click. No charges will be made without your authorisation. -
What should I do if my streaming player is not connecting to my Wi-Fi® network?
Double-check the network you selected and that you entered your password correctly. If you have other devices connected to this network, your streaming player should connect.
Visit go.roku.com/express for more information.
Adhesive strip instructions
Use this removable strip if you want to attach your streaming player to your TV. Keep in mind that this strip can only be used once and your streaming player requires a direct line of sight to your remote control.
Adhesive strip
- Choose a flat, clean surface in line of sight to your remote.
- Remove striped liner and press adhesive to the bottom of your player.
- Remove other liner and hold your player in position for 30 seconds.
To remove adhesive strip
- Gently pull the adhesive strip sideways.
- Do not pull the adhesive strip towards you.
- Stretch the strip slowly to release.
Need more help?
support.roku.com.
Getting the most out of your Roku streaming player.
go.roku.com/usingroku.
Tips, what’s streaming for free, and more
roku.com/blog.
© 2023 Roku, Inc. All rights reserved. Roku and the Roku logo are the registered trademarks of Roku, Inc. All other logos and trademarks herein not owned by Roku, Inc. are the property of their respective owners.
References
- Getting to know your Roku Express|Learn about Express
- Channels & Viewing Help | Official Roku Support
- Roku
- Roku