CUPILO CPL-5522 Foot Massager User Manual

CUPILO CPL-5522 Foot Massager

Product Information

Specifications

• Measurements: 13.7×12.8×6.8 inches
• Weight: 5.56lbs
• Voltage: Input – AC 100-240V ~50/60Hz, Output – 12VDC 2.0A
• Nominal Power: 24 W
• Automac runme: 15 minutes

Product Usage Instructions

Setup

1. Place the massage machine on a flat floor.
2. Connect the adapter cable to the corresponding port on the massager.
3. Plug the home adapter into an electrical outlet (the adapter is safe to use with both 110-120V & 220-240V).
4. Turn on the device through operating control panel (instructions on page 4).

Operating Control Panel

1. Power button: Press this button to turn on or off the massager.
   When turned on, the massager will work in the default mode, which includes rolling, compression, vibration, and heating functions at low speed.

2. Rolling/Kneading button: After power on, press this button to turn on the kneading massage function. Continuously press to cycle through low/medium/high speed or turn off the function. The corresponding indicator (L/M/H) will light up.

3. Compression button: After power on, press this button to turn on the compression function. Continuously press to cycle through low/medium/high intensity or turn off the function. The corresponding indicator (L/M/H) will light up.

4. Vibration button: After power on, press this button to turn on the vibration function. Continuously press to cycle through low/medium/high intensity or turn off the function. The corresponding indicator (L/M/H) will light up.

Care and Cleaning Instructions

1. Do not wash in a washing machine or immerse the product or the adapter in water.
2. Always switch off before cleaning and remove the adapter from the socket with clean, dry hands.
3. The massager should be wiped with a slightly moist cloth and dried thoroughly. Do not wipe the product with alcohol or harsh chemicals such as thinner or bleach.
4. Keep away from heat, fire, or exposure to direct sunlight.
5. Store the massager in a cool, dry place out of reach of children.
6. Avoid contact with sharp edges or pointed objects that might cut or puncture the fabric surface.

FAQ

Troubleshooting Guide

• Fault: The massage is not active in all regions.
• Solution: Please contact our customer service at Tel: 248-819-2623 or Email: service@mycupilo.com for assistance.
• Fault: Device switches off suddenly.
• Solution: Check if the device is properly plugged into the electrical outlet and if there are any loose connections. If the issue persists, contact our customer service for further assistance.
• Fault: Device fails to start.
• Solution: Make sure the device is properly connected to the adapter and the adapter is plugged into a functioning electrical outlet. If the issue persists, contact our customer service for further assistance.
• Fault: Jerky motion of vibrations from the device.
• Solution: Ensure that the device is placed on a flat floor and there are no obstructions affecting the smooth movement of the massager. If the issue persists, contact our customer service for further assistance.

Warranty

If the product(s) is damaged or defective within a reasonable time, CUPILO offers the following warranty:

• Within 30 Days: Return for refund – Yes, Who paid shipping? – Cupilo
• 31-90 Days: Return for refund – Yes after being justified, Who paid shipping? – Cupilo
• 91 Days – 1 Year: Return for refund – No, Return for replacement – Yes after being justified, Who paid shipping? – Cupilo
• 1 Year – 3 Years: Return for refund – No, Return for replacement – Yes after being justified (only to buyers who have received extended warranty), Who paid shipping? – Buyer

CPL-5522

FOOT MASSAGER

Safety Instructions

Please read the following instructions carefully before putting your massage device into use to ensure trouble-free operation and optimum efficiency. Please retain these operating instructions for further use!

• The massage device conforms to recognized technical principles and the latest safety regulations.

• Do not wet,do not use pins, never remove cover.

• This items is NOT A TOY. Close supervision is necessary when this appliance is used by, on,or near children or disabled persons.

• This appliance should never be left unattended when plugged in.

• Any possible repairs may only be carried out by authorized expert staff.
  Improper use and unauthorized repairs are not permitted for safety reasons and lead to loss of warranty.
  : Nease avoid contacter the devil with water, high temperatures and direct sunlight.

• Do not use any damaged cables, plugs or loose sockets.

• Never operate under blankets where the air opening may be blocked.

• If plugs or cords are damaged, they must be replaced by the manufacturer, a service representative or by qualified personnel.

• In case of malfunction, disconnect immediately from the mains.

• Do not use if you have skin disorders, open wounds, or swollen or inflamed areas.

• Misuse or incorrect use excludes any liability for damage.

• Do not use with infants,a helpless person or a person insensitive to heat.

• Overlong application can result in skin burns.

• Do not use this device while driving.

• Do not use while you sleep.

• In order to avoid excessively stimulating the muscles and nerves, the recommended massage time should not be exceeded 30 minutes at a time.

• Each massage – even a hand massage – must be refrained from during pregnancy or if one or more of the following complaints are present in the massage area: recent injuries, thrombotic diseases, all kinds of in flammations and swellings, and cancer. It is recommended to consult a doctor before having a massage for the treatment of ailments and illnesses.

• If you are dependent on electrical aids e.g. pacemakers, please be sure to consult your doctor for medical advice before taking a massage.

• The packaging material supplied should not be used as a toy.

• Do not use this product for medical treatment.

Have question ?
• Tel: 248-819-2623
Monday-Friday 9:00AM-4:30PM
Email: service@mycupilo.com

Instruction

Thank you for purchasing CUPILO foot massager.
With normal care and proper treatment, it will provide years of reliable service.
Please read all instructions carefully before using this product.

Setup and Operation

1. Place the massage machine on the flat floor.
2. Connect the adapter cable to the corresponding port on the massager

3. Plug the home adapter into electrical outlet ( the adapter is safe to use with both 110-120V & 220-240V)
4. Turn on the device through operating control panel (instructions on page 4).
   • Before plug, please check and make sure the power cord is undamaged.
   • Do not use the wet hand to plug in the adapter.
   • Please don’t use the product by standing posture or put any heavy object on the product to avoid any broken caused.
   • Please don’t stand or seat on the product.
   • When moving the product, please don’t pull the power cord or drag the product directly to avoid any damaged caused.
   • Please don’t let children and pets play the products for preventing any accident happened.
   • Do not use the wet hand to pull out the power cord in order to avoid any electric shock.
   • Do not use this product in damp environment to avoid electric shock.

Setup and Operation

• Please choose a chair with desired height and be seated, then put your feet in the massager.
• Operate below control panel to get foot massages.

1. Power button: Press this button to turn on or off the massager;
   Turn on the massager and it automatically will work in the default mode: i.e. The rolling +compression +vibration+heating functions will work at Low speed

2. Rolling/Kneading button:
   After power on, press this button to turn on kneading massage function,continuously press to cycle through Low/Medium/High Speed or Off setting, the corresponding indicator L/M/H will light up.

3. Compression button:
   After power on, press this button to turn on compression function, continuously press to cycle through Low/Medium/High level of intensity of Off setting, the corresponding indicator L/M/H will light up.

4. Vibration Button:
   After power on, press this button to turn on Vibration function, continuously press to cycle through Low/Medium/High level of intensity of Off setting, the corresponding indicator L/M/H will light up.

5. Heat button:
   After power on, press this button to turn on Heat function,continuously press to choose Low/High heat level or Off setting.
   Low level: the temperature is 45-50 C (113-122 F ),the indicator light is blue;
   High Level: the temperature is 50-55 C (122-131°F), the indicator light is red.
   Note:
   Do not setup or use the device in a bathroom or similary wet / damp areas.

Care and Cleaning Instructions

1. Do not wash in washing machine or immerse the product or the adapter in water.
2. Always switch off before cleaning and remove the adapter from the socket with clean, dry hands.
3. The massager should be wiped with a slightly moist cloth and dried thoroughly. Do not wipe the product with alcohol or harsh chemicals such as thinner or bleach.
4. Keep away from heat, fire or exposure to direct sunlight.
5. Store the massager in a cool, dry place out of reach of children.
6. Avoid contact with sharp edges or pointed objects which might cut or puncture the fabric surface.

TROUBLESHOOTING GUIDE

WARRANTY

If the product(s) is damaged or defective within a reasonable time, CUPILO offers the warranty as below.

Cupilo warrants the product to be free from defects in workmanship and materials, under normal use, for a period of 12 months from the original invoice date, except as noted below. Cupilo products can be repaired or replaced within warranty period or returned for refund within 90 days if the products break down in the period of proper use. The warranty extends only to consumers, NOT to any retailers or resellers. This warranty is effective only if the product is purchased and operated in the country in which the product is purchased. Warranty claims for product defects, unless extended warranty is registered, expire 12 months from the purchase day. Warranty claims CANNOT be processed for items that have exceeded the warranty period. The warranty does NOT cover the replaced, refurbished product. The warranty does have other limitations as below “Warranty Limitations”. ‘. To obtain warranty service on Cupilo products, follow “Warranty Claim Procedures” below.

Warranty Claim Procedures

1. Any product the customer believes is defective and seeks for warranty, the customer must provide to Customer Support:
   • a) Valid proof of purchase (see below the definition of valid proof of purchase);
   • b) Pictures and/or description are required to claim defective merchandise;
   • c) Model number and Series Number label attached to each product
2. If the warranty claim is justified by Cupilo Customer Support, customers) will obtain from Cupilo a Warranty/Return Authorization Number (RMA Number)
3. Cupilo reserves the right to specify that items be returned to the designated warehouse for inspection or be inspected by our representative in the field or be retained by customer.
4. Any claim for defective merchandise returns must be packed in original packaging
5. The items) will be repaired or replaced or a refund credit will be issued once the items) are delivered. When returning items with RMA# and a prepaid shipping label provided by Cupilo, Cupilo takes responsibility for any damage or loss incurred in transit.

Valid proof of purchase under this Warranty:
Cupilo’s direct-authorized resellers, currently only at Amazon/eBay/Walmart. For products) obtained from other Channels, please contact the customer service of the Channel directly for appropriate solution.

WARRANTY

Warranty Limitations(this warranty does not include):
Normal wear and tear; Any condition resulting from other than ordinary residential wear or any use for which the product was not intended, such as use in rental or contract trade or commercial use; Any condition resulting from incorrect or inadequate maintenance or care; Damage resulting from misuse, abuse, negligence, accidents or shipping damage, exposed to environmental conditions temperatures, water, improper operation, improper installation, improper use of electrical supply; transportation damage; theft,vandalism or; Damage resulting from the attachment or modification of any unauthorized accessories; Fail to show the valid proof of purchase; Lost or stolen products; Items that have expired their warranty period; No quality- related issues (after 30 days of purchase); Free product/ Gift offer by Cupilo; unauthorized repairs or modification; Replaced or refurbished product. Dissatisfaction due to buyer’s remorse (after 30 days of purchase).

Refund Procedures:
(Refer to https://www.mycupilo.com/pages/return-policy)

Warranty Disclaimer
THE WARRANTY PROVIDED HEREIN SHALL BE THE SOLE AND EXCLUSIVE WARRANTY. CUPILO SHALL HAVE NO LIABILITY FOR, AND EXPRESSLY DISCLAIMS ANY WARRANTY OR AFFIRMATION OF FACT, EXPRESS OR IMPLIED, OTHER THAN AS SET FORTH IN THIS WARRANTY STATEMENT, INCLUDING, WITHOUT LIMITATION

1. THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE;
2. ANY WARRANTY OR AFFIRMATION OF FACT RELATED TO MISUSE, IMPROPER SELECTION, RECOMMENDATION, OR MISAPPLICATION OF ANY PRODUCT; AND
3. ANY WARRANTY OR AFFIRMATION OF FACT THAT THE CATALOGS, LITERATURE AND WEBSITES IT PROVIDES ACCURATELY ILLUSTRATE AND DESCRIBE PRODUCTS.

Cupilo reserves all the right for final interpretation of these Terms of Warranty and Return Policy above and the aright to change, modify, add or remove portions of these terms at any time without prior notification.

Extend Warranty for Free

Email us at service@mycupilo.com with “Warranty” as subject line to extend your warranty from 1 year to 3 years.

FCC STATEMENT

NOTE : This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio / TV technician for help.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

WARNING: Changes or modifications to this unit is not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Address: 573 BELLEVUE RD NEWARK, DE 19713 USA
Tel: 248-819-2623 (Monday-Friday 9:00AM-4:30PM)
Email: service@mycupilo.com
Web: www.mycupilo.com
*Please provide your order number before contacting customer support

References

• Cupilo

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