ZEBRA ZD621 DT Direct Thermal User Guide
- June 4, 2024
- ZEBRA
Table of Contents
RENTAL EQUIPMENT
SETUP GUIDE
Zebra ZD621 DT
Shipment Content:
- 1 x Printer
- 1 x Ethernet Cable
- 1 x Power Adapter (2 parts)
- 2 x Alcohol Pads
- 1 x Red Protective Box”
Quick Setup:
-
Connect the Power Adapter (D) to the Power Cable (B) that arrived in the box. Connect the (A) end to the printer and the (C) end to a power outlet. Please see below.
-
Plug in an Ethernet Cable from the router’s LAN port into the Ethernet port behind the printer. For Wi-Fi Setup please continue.
-
Install the Badge Stock, opening the printer by pulling the 2 Yellow Latches on each side. Pass the Badge stock from the back of the printer through the Yellow media guides on the inside all the way to the front of the printer & through the cutter leaving a little piece of badge stock sticking out of the printer.
To adjust the media guide’s width, scroll the yellow roller inside the printer so that the media does not move freely nor is too tight. Make sure the badge stock is placed correctly. i.e., With the Black Marks facing down and the arrow facing toward the front of the printer. Scan this QR code for a detailed video.
https://qrco.de/bdIqvi
-
Close the printer by pressing down the printer lid until you hear a light snap, this will ensure the lid has been properly closed. Watch the LCD Screen Display “Printer Paused” Leave it paused, and tap under the “Printer Paused” Warning on the screen.
-
Push the Power Button left of the printer’s display. The printer will take up to 20 seconds to boot up and the LCD screen will display “Printer Ready”.
-
To Connect the printer via Wi-Fi (Wizard). From the screen options select ‘Wizards” and then choose “Connection”.
a. Select Wi-Fi & tap
b. Accept the default ports 6101 & 9100
c. Set IP Protocol to All or DHCP. Use Permanent when directed by the venue or third-party software.
d. For Wi-Fi Country Code, leave it in “Not selected”
e. Set Wi-Fi Security to WPA PSK when using a Choose 2 Rent router, cellular router, or mobile Hotspot.
f. Tap on the Pre-shared Key to input the router’s password. You can find your rental router’s password in the Important Documents Folder.
Tap then tap again.
g. Set Wi-Fi Band to All and tap
h. Set your router’s ESSID e.g., www.choose2rent.com(001)
i. Next you’ll go through the Bluetooth Wizard, you can just tap on the and ignore the questions if not needed.
j. Tap “End Wizard” to finish the connectivity setup and wait a few minutes for your printer to connect to Wi-Fi. -
Go Back to the Home Screen.
-
Setting up the badge specifications (Wizard). From the screen options select ‘Wizards” and then choose “Print”.
a. Press “Start Print” and navigate through the wizard.
b. Select Direct Thermal and tap
c. Set the Media Type to match that of your badge stock. If not sure set it to Auto Detect. Tap
d. Leave Label Width (Dots) at 832, tap
e. Set the Media Handling to Cutter or Tear off then tap .
f. The next 2 steps are already done, and you can just tap the
g. After you finish going through the wizard the printer will Auto Calibrate. Then you’ll be prompted to print a test label.
h. The next screen is to adjust the “TearOff” Setting in case the printer is not cutting at the mark. Leave at 0 if the printer is calibrated well.
i. (Optional) Next is the Print Quality Adjustment Method: Select “Set Manually” to adjust the “Darkness” and “Print Speed” if needed. These setting changes can also sometimes be done from the registration, and check-in app.
j. Press to close the Wizard. If the Auto Calibration fails: Select “Calibrate” from the pop-up. Un-pause the printer, then Un-pause the printer again. The printer will feed one or two badges to re-calibrate and will revert to Printer Paused. Tap the bottom of the screen to continue with the Print Quality wizard.
k. When all steps are completed, and the settings configured you can proceed to un-pause the printer. -
You are all set.
Troubleshooting:
What if…
… the Printer does not power On?| Verify your power source, and try another
wall plug.
Please check if the power cables are plugged in tightly. Try holding the Power
Button for 3-seconds. Wait 20 seconds after it turns On.
---|---
…the printer screen goes off and the status light pulses green? | The printer
is in sleep mode. Tap the screen to wake up, and all settings will hold.
… the Status Light Steady Red? | It could mean one of several things:
1-Cutter Malfunction.
2-The Badge Stock supply is out.
3- The Print Head is open.
… the Status Light + Pause Light Blinking Red?| The Printhead is over the
desired temperature. Allow it a few minutes to cool down.
…my printer begins to calibrate, but then it stops after 1 or 2 badges without
finishing the calibration?| Make sure your badge stock is inserted in the
correct direction. If your badges have a timing mark, ensure that the timing
mark is at the leading edge of the badge or in the direction that the arrows
next to it point to.
…the prints coming out faded?| Verify the printer is clean inside, and wipe
the print head with an alcohol wipe if needed. Go to Menu, select the Printer
icon then Print Quality. Increase the darkness value and/or lower the Print
Speed to increase print quality.
…when sending a print the printer feeds a badge, but nothing is printed on
it?| Confirm the badge stock is inserted correctly. Make sure you have the
correct Direct Thermal badge paper type for this printer and that the correct
Media Type is selected on the printer settings.
…the network light red? | The printer can take some time to connect to Wi-Fi.
Confirm the correct SSID & Password where inserted. Confirm the correct
security type was selected. Test your router connectivity with another device
like an iPad.
Setup Video Guide: Scan this QR code
with your phone
camera for video.
https://qrco.de/bdIqvi Contact our Support Team:
www.choose2rent.com/help
+1 800-622-6484 Ext. 3 (USA)